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"    We asked our Facebook fans if they&amp;#039;ve ever been so fed up with a company that they&amp;#039;ve complained online. Their answers are proof that you can be vocal and win big. Share your success stories in comments! &amp;quot;I had an issue with a small airline after changing dates for my daughter&amp;#039;s flight, but they discontinued stops to our city so we never got to use the ticket. They refused to give me credit, or even let me use the ticket for someone else. Every time they posted something on their Facebook page, I would comment saying things like, &amp;#039;I would like to fly somewhere on the Gulf Coast&amp;#039; or &amp;#039;I have had this credit for a year. When can I use it?&amp;#039; I posted comments continually, and I guess they got tired of it because I finally got a phone call one day\u2014and viola!\u2014they gave me back my money. I guess it goes to show you that the squeaky wheel gets the grease.&amp;quot; \u2014Sandie Schlett &amp;quot;I complained to a cosmetic company that my new mascara was missing the brush, and they sent me a replacement in the mail. Love them!&amp;quot; \u2014Diana Schlafer &amp;quot;Once I bought some pudding that had mold growing inside. I mentioned it on Kraft&amp;#039;s Facebook page, and they directed me to a website comment page where I could fill out the details of my issue. They sent me a coupon to replace the molded ones and also an e-mail with a specific apology, instead of just a generic form letter. I was very impressed.&amp;quot; \u2014Amanda Johnson "^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.redbookmag.com/life/money-career/advice/a13202/online-complaints/>