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"Some buyers of Apple&amp;#039;s new iPhone 5 have reported their devices arriving with minor scuffs and scratches out of the box after the device shipped last Friday (September 21).  At the iPhone 5 launch event on September 12, Apple vice president of worldwide marketing Phil Schiller discussed the level of precision that goes into the manufacturing process for the firm&amp;#039;s latest smartphone.    In what has quickly been dubbed &amp;#039;scuff-gate&amp;#039;, there have been reports that some iPhone 5 buyers have found a variety of marks on their handset after taking it out of the box. MacRumours ran an informal poll on its forums about the issue and more than a third (35.84%) of the 1,260 respondents claimed that their iPhone 5 had come with damage on the casing.  An additional 9.6% of respondents to the survey claimed that their smartphone was scuffed or scratched shortly after taking it out of the box.   Writing on the MacRumours forum, one user who had been affected said: &amp;quot;If I were selling this phone on eBay or to Amazon or some other third party place, they would ask for the condition of the phone. I would only be able to list it as used/good (even though it is brand new) and the buyer would therefore not give me full retail price right?  &amp;quot;So why then should anyone else expect me as the consumer/buyer to give Apple the full retail price of a phone that is only in good condition? This is the real crux of the matter... You should not expect a like-new product to look used.&amp;quot; According to AllThingsD, the iPhone 5&amp;#039;s case is made out of anodized (coated) aluminium, which is why it is lighter than its predecessors, the iPhone 4 and iPhone 4S.  However, it also appears that the material is softer than previously used materials, and so more vulnerable to scratches and scuffs.  The Verge notes that a similar oxidised finish was used by Taiwanese smartphone maker HTC in its One S handset, which was also hit by complaints about cosmetic issues after it launched earlier this year.   Apple has not commented on the reports, but it is thought that the firm is looking into the issue.  Any iPhone 5 buyers who feel that their handset is damaged should go to an Apple Store to see if they can get an exchange.  Apple has also been criticised over its new Maps application in iOS 6, which replaces Google Maps but has been branded inaccurate and misleading by some users.  If you bought Apple&amp;#039;s new smartphone, did it come with any damage such as scuffs and scratches? Let us know below in the comments section. "^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.digitalspy.com/tech/apple/news/a407847/apple-iphone-5-buyers-complain-about-damage/>