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"A disgruntled train customer&amp;#039;s novel reaction to being refused a refund has gone viral. An image of a letter intended for a Greater Anglia Rail customer relations adviser was posted online this week, Metro reports.  It shows a typed letter to a staff member, whose name has been obscured, along with a rolled and sellotaped letter which appears to be from the rail company&amp;#039;s customer relations department. Mimicking the familiar tone of a corporate letter, the unknown sender wrote: &amp;quot;Thank you for your letter dated 12th of April, explaining that you are &amp;#039;unable&amp;#039; to refund my ticket for my train that was cancelled in January, due to the fact that I did not apply within 28 days of the incident.&amp;quot; They continued: &amp;quot;I have enclosed your letter and you will notice that I have taken the liberty of rolling it up very tightly which should make it easier for you to stick it up your arse.&amp;quot; Returning to formalities, the sender signs off: &amp;quot;Yours sincerely.&amp;quot; It is not known whether Greater Anglia responded to the correspondence. "^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.digitalspy.com/fun/news/a478855/greater-anglia-customer-returns-letter-says-stick-it-up-your-ae/>