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"The web site where you enter tickets has this issue: Service requests home IBM Service Request news 24 Apr 2014 System Message We are experiencing an issue that impacts any user using Internet Explorer (IE) 8 or below. The ability to search and select products is not working. You can still select from your preferred product list. Work around: Use IE 9 or above, or another browser. We have tested Firefox, Chrome and Safari. You can also use the phone to submit a problem. We are actively working to get this i..."^^<http://www.w3.org/2001/XMLSchema#string>
<http://archive.midrange.com/midrange-l/201404/msg00860.html>