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"Note: The YEC originally scheduled co-founder of KISSmetrics Neil Patel for this live chat; however, Patel was unable to attend. His business partner Shah will take his place. Apologies for any confusion. \nHiten Shah is a serial entrepreneur who loves to help other entrepreneurs avoid the mistakes he has made in the past, for example, wasting $1 million on a failed web hosting business. He started three successful Internet companies, beginning with marketing consultancy ACS. Then he launched Crazy Egg, a tool to help people visualize user experience on their websites. And most recently he co-founded and works as CEO of KISSmetrics.\n#StartupLab is a free virtual mentorship program created by The Young Entrepreneur Council (YEC), an invite-only nonprofit organization comprised of over 500 of America\u2019s most successful young entrepreneurs who have, collectively, generated tens of thousands of jobs and hundreds of millions of dollars in revenue. #StartupLab offers millions of entrepreneurs, small business owners and startup founders the tactical advice they need to launch and grow new businesses via live, interactive video chats, educational content and mentorship opportunities \u2014 right on Facebook."^^<http://www.w3.org/2001/XMLSchema#string>
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