<http://schema.org/description>
"Translating customer needs and requirements into design and engineering specifications is mostly a matter of listening, seeing, quantifying the qualitative, and then figuring out the possibilities. Yes, there are tools that can help."^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.autofieldguide.com/articles/qfd-analysis-from-customer-needs-to-design-specs>