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"This evening while I was casually browsing my Facebook news feed, the site asked me if I'd like to take a survey, giving some feedback about my Facebook experience. I'd seen plenty of surveys on Facebook before, but never one from Facebook. I excitedly clicked my approval and began my quest to help improve the service.\nIt soon became clear the survey was more about making Facebook feel good about itself than actually improving its service (Sample question: \"How much fun is Facebook overall?\"). The questions were extremely general, and made no reference to any specific features, recent news or the wicked-cool Instagrams I've been sharing. Are they even paying attention?\nWhen I asked Facebook about the survey, a spokesperson told me only that, \"Facebook runs variations of surveys all the time in order to improve the user experience.\" When I asked to see a transcript of the survey questions, she politely refused, probably because Facebook doesn't want the world to know how banal they are.\n\nSEE ALSO: Facebook, Google Less Trusted Than Your Grocery Store [STUDY]\nWell phooey on social networks and their misplaced secrecy, I say! I captured screengrabs of most of the survey questions and compiled them into a gallery, which you can check out below (you can thank me in the comments).\nBut I think Facebook should see this as a learning experience. If it's serious about improving its service, it needs to be more direct. Forget the focus-grouped questions about \"feelings,\" \"fun\" and \"control over privacy\" \u2014 let's get to the hard stuff. Here are the questions Facebook should have asked in its survey. \n1. Should Facebook increase the size of photos in shared links?\n\nNah, \"photos\" are a fad.\nOnly for users who like looking at things.\nWell, it would seem like you're copying Pinterest, so wait a while and do it on a Friday.\n\n\n2. How bad was that idea to ask people to pay $7 to promote posts in their friends' news feeds?\n\nFacepalm bad.\nNapalm bad.\n\"When did Zynga start running your business development?\" bad.\n\n\n3. Facebook's IPO: What's the first thing that comes to your mind?\n\nA huge star collapsing into a black hole.\nThe end of Raiders where that guy's face melts off.\nAn exquisite vision of the future filled with awesomeness (CEO of Instagram only).\n\n\n4. How much less respect do you have for Facebook after that ridiculous ad with all the chairs?\n\nA bit less.\nAstronomically less.\nYou know that ocean trench near Puerto Rico? Keep going.\n\n\n5. Should Facebook just admit that Google+ schooled it with Hangouts?\n\nProbably.\nNot at all \u2014 one-to-one Skyping is amazing. It's 2008, right?\nI wouldn't worry too much. Hangouts are a feature I only use all the time.\n\n\n6. And dude, how drunk with power is Twitter right now?\n\nI know, right?!\nTwitter is so lame. Tagged is totally the future!\nTwitter is the new Instagram, if Instagram were a spam-filled mess you couldn't find photos in if you tried.\n\n\nWhat other questions should the Facebook survey have asked? Shout out your suggestions in the comments.\n\n\nFacebook Customer Survey\n\n\n\n\n\n\n\nFacebook's Customer Survey\nYou may see a survey like this one on Facebook. The company says it presents surveys to its users all the time to \"improve the user experience.\"\n\n\n\n\n\n\n\n\n\n\nWant More Friends?\nWho hasn't wanted more friends on Facebook?\n\n\n\n\n\n\n\n\n\n\nControl Over Personal Information\nFacebook has a lot of granular settings to give users sophisticated control over the information they share, though sometimes it changes certain features (like your email address displayed) unexpectedly.\n\n\n\n\n\n\n\n\n\n\nTrust\nEven if you trust Facebook, the FTC has had a shaky history with the service, forcing Facebook to allow oversight from the regulatory body for the next 20 years.\n\n\n\n\n\n\n\n\n\n\nPrivacy Controls\nFacebook has been criticized over privacy in the past, but its privacy controls are now very thorough.\n\n\n\n\n\n\n\n\n\n\nReliable?\nWhile many Internet services routinely have issues, Facebook has been relatively immune from going down.\n\n\n\n\n\n\n\n\n\n\nEase of Use\nFacebook's ease of use was probably a big factor in its rise.\n\n\n\n\n\n\n\n\n\n\nUsefulness\nFacebook is obviously useful at some things, but how much?\n\n\n\n\n\n\n\n\n\n\nFun Factor\nIs Facebook more or less fun than it used to be?\n\n\n\n\n\n\n\n\n\n\nTrustworthiness\nAnother question about trust -- might Facebook be insecure about something?\n\n\n\n\n\n\n\n\n\n\nExperience\nIs Facebook prioritizing the user experience as much as it should?\n\n\n\n\n\n\n\n\n\n\nFeeback\nThe obligatory feedback page.\n\n\n\n\n\n\n"^^<http://www.w3.org/2001/XMLSchema#string>
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