<http://schema.org/description>
"Automated telephone systems - don't you just love them?\r\n\r\nLike many other major technology companies, Apple employs an automated system to ask questions, identify issues and put callers ..."^^<http://www.w3.org/2001/XMLSchema#string>
<http://thenextweb.com/apple/2012/11/21/want-to-get-through-to-a-human-quicker-on-apples-support-line-drop-an-f-bomb/39/>