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"&amp;nbsp;On June 4, Automotive News (autonews.com) reported that Mark Reuss, GM North America president, was instituting a new compensation structure for salaried employees&amp;mdash;all salaried employees, be they designers, engineers, or executives&amp;mdash;that would tie a portion of their bonus to customer loyalty."^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.autofieldguide.com/columns/gms-new-approach-to-quality>