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"&lt;p&gt;A few years back I had the opportunity to visit a number of Japanese job shops, all of which were doing medium volume production work.  While there were many differences from shop to shop, what most struck me about them as a group was how hugely focused they all seemed to be on constantly improving efficiency on their shop floors. &lt;/p&gt;"^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.mmsonline.com/columns/a-model-of-cooperation>