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<http://www.providencejournal.com/apps/pbcsi.dll/bilde?Site=PJ&amp;Date=20130924&amp;Category=LIFESTYLE&amp;ArtNo=309249881&amp;Ref=AR>
<http://www.providencejournal.com/features/lifestyle/content/20130924-social-media-sometimes-silence-is-golden-especially-for-businesses.ece>