<http://schema.org/description>
"Recognition of the best and worst travel industry performances and practices of the year normally falls to major brands and/or high profile news events. The Unsuspecting Travel Hero Award and Unsuspecting Travel Zero Award are not about the bravado of highly promoted marketing strategies or dramatic customer service provided during times of crisis. Instead, winners [&amp;hellip;]"^^<http://www.w3.org/2001/XMLSchema#string>
<http://rockcheetah.com/blog/awards/2010-unsuspecting-travel-hero-travel-zero-awards/11/>