<http://schema.org/description>
"Its purpose was to study what consumers know about dispute resolution clauses. This is particularly important because most checking accountholders are covered by these clauses and may not be aware of them."^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.americanbanker.com/bankthink/pews-study-uses-right-approach-to-arbitration-issue-1055278-1.html>