<http://schema.org/description>
"We are a new Kayako customer and are very highly disappointed in the nonexistent service provided by the company. They claim to help you set it up, but leave you with it very unconfigured and unusable. The installation took over 24 hours, and the support staff speak a very limited english. I am very disappointed I purchased this product, and may reverse the cc charges for a full refund"^^<http://www.w3.org/2001/XMLSchema#string>
<https://www.kayako.com/blog/a-detailed-look-at-our-customer-service-including-feedback-from-our-customers/>