<http://schema.org/description>
"This was a really helpful blog post, Jamie. I have forwarded it to all the managers in my company to see how we can learn from your processes. Since we use India based technicians, communication between the clients and the company has always been an issue due to the language problem and it's been an uphill battle so far to get the level of support customers are happy with."^^<http://www.w3.org/2001/XMLSchema#string>
<https://www.kayako.com/blog/a-detailed-look-at-our-customer-service-including-feedback-from-our-customers/>