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" RULE NO. 243: If you become annoyed with a telephone customer-service representative, be aware that the words &amp;quot;I&amp;#039;d like to speak to your supervisor&amp;quot; are generally understood to mean &amp;quot;I&amp;#039;d like to speak to your friend in the next cubicle, who will pretend to be your supervisor.&amp;quot; Just so you know. "^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.esquire.com/news-politics/a2560/esq0802-aug-rules/>