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"McAfee's little issue with a security update that sent Windows XP computers far and wide to a screeching halt was fairly unprecedented as far as anti-virus software goes, and it looks like the company is now taking some considerable steps to make up for the mess it created. Not only is it handing out a free two-year subscription extension to all affected customers, but it will soon be starting a program to reimburse \"reasonable expenses\" that customers have incurred in repairing their PCs. Complete details on that program aren't available just yet, but it will apparently be starting \"within a few days,\" and will involve submitting a reimbursement request to McAfee. Given the number of users involved, however, we've got to guess that McAfee won't be buying folks new PCs, and chances are it'll take quite a while to get your check in the mail, though we'll just have to wait to see exactly what McAfee has planned."^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.engadget.com/2010/04/27/mcafee-patches-customers-hearts-with-subscription-extension-re/>