Earlier this week, the Today Programme reported on the Health Service Ombudsman's findings of the NHS care for elderly patients in England which said they were not being treated compassionately.
Hundreds of emails have been sent on the subject; some from nurses but many from people say their experiences resonated with the report's conclusions.
Our reporter Sanchia Berg talked to Dinah Roberton, whose father died five years ago from neglect.
And Pam Gibbs, of the Counsel and Care charity analyses the quality of nursing care towards the elderly.
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