My Bottom Line: Richard Harpin, Homeserve
Richard Harpin is the chief executive of Homeserve.
He says you should be honest about mistakes you make, recalling his decision to sell some underperforming assets at a loss of £120m ($190m). Subsequently, the company's share price rose by £150m ($235m) because it was seen by investors as the right thing to do.
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13 Oct 2011