Gwynedd fire crews rescue seven from Barmouth flat fire
Seven people have been rescued from a burning flat in Gwynedd.
North Wales Fire crews were called to the incident in Barmouth High Street at 19:38 GMT on Thursday.
A fire control officer gave the family fire survival advice over the telephone as a crew rushed to the scene.
Firefighters from Barmouth arrived within four minutes and were able to rescue the family from a first floor window using a ladder. The incident was still ongoing at 20:45 GMT.
Crews from Dolgellau and Harlech were also sent to the scene, with police and ambulance staff in attendance.
A fire service spokesman said the woman who rang 999 was "very good on the phone".
She told the fire service how she, her brother, her partner and four children were trapped inside the property as the fire blocked their escape route.
"She stayed calm and relayed the information to the other people there," the spokesman added.
The property is above a commercial premises.
Crews used breathing apparatus, hose reels and a thermal imaging camera to tackle the fire, which is thought to have started in the communal hallway.
The family was treated at the scene and no one had to be taken to hospital.
Fire officers said smoke alarms had helped alert the residents to the blaze which is believed to have started in a washing machine.