Wellington Medical Practice loses 1,000 patients
A doctors surgery in Shropshire has said it will recruit more GPs and change its appointment system after losing 1,000 patients in a year.
Patients at Wellington Medical Practice can only get appointments on the day, either by phone or by queuing.
Councillor Pat McCarthy said people raised the problems two years ago and are now "voting with their feet".
A surgery spokesman said it was working with patients to try to resolve their concerns.
"As many patients will be aware we have experienced shortages of GP cover, however we have recruited a new nurse practitioner/prescriber and are in the process of recruiting more GPs," the spokesman said.
The surgery, which has 16,000 people registered with it, said it had arranged a meeting with concerned patients on Tuesday.
Conservative MP for the area, Mark Pritchard, said: "I have sympathy for the staff and the doctors there but having said that it's absolutely right that patients should be seen in a timely fashion.
"I'm glad that they've announced that they are recruiting new GPs - it's unacceptable that people should be queuing outside for any amount of time. Let's hope it remedies the problem."