Cable theft in Worcester hits 470 customers
About 470 homes and businesses in Worcester lost telephone and broadband services after 350m (1,150ft) of cable was stolen from a roundabout.
People in the St Peter's area started reporting faults on Tuesday morning after the theft happened at the Whittington roundabout.
BT said it was on course to finish reconnecting customers by the end of Friday.
The firm said it was not just BT customers who had been affected.
Some have had services restored, but it was "a painstaking job, as we have to reconnect customers one at a time", a spokeswoman said.
The repairs are carried out by BT Openreach who said it was "extremely regrettable when we suffer any kind of attack on our network".