Britain's high street banks 'still not doing enough'
UK bank customers still have relatively little choice of personal current accounts and significant changes are needed, a regulator has said.
The Office of Fair Trading (OFT) said there was a "lack of dynamism" from the banks alongside customer inertia.
It has decided not to refer them to the Competition Commission.
Simon Gompertz reports.
25 Jan 2013
- From the section Business