The ferry company whose boat capsized in Bath has taken the decision to suspend all scheduled trips until its own investigation is complete.
An eyewitness said the boat was going down fast
Nine tourists and the skipper were on board the MV Swan near Pulteney Weir when it started taking on water.
Bath City Boat Trips said no blame has been apportioned to the skipper and that he has volunteered to be suspended until after the investigation.
The Marine Accident Investigation Branch is also carrying out an inquiry.
The skipper of the MV Swan holds a full, valid Boatmaster Licence, issued by the Maritime and Coastguard Agency (MCA).
Company spokesperson, Jonathan Hawker said: "We have prided ourselves on the fact that the three vessels of Bath City Boat Trips has been operating safely on the River Avon without incident for over five years.
"The entire company is extremely distressed at the incident involving MV Swan on Thursday, 14 October, and particularly that one passenger sustained a broken wrist."
All the firm's boats are in possession of valid Boat Safety Certificates and are under the jurisdiction of the MCA which requires vessels to undergo rigorous tests each year both in and out of the water.