Working Lives Cebu: Call centre worker
Divine Grace Antonio is the new face of the Philippine workforce, a 22-year-old worker in an industry that is beginning to outstrip its rivals in India.
Such is the success of the business outsourcing companies clustered in Cebu city, that this small economic miracle has been dubbed CeBoom.
Divine works for Qualfon, one of the largest companies in business process outsourcing - otherwise known as off-shore call centres - where the Philippines is now challenging India's top spot in this area.
16 May 2014
- From the section Asia