Metro train dragged woman by the arm - report
A woman was dragged along a Metro platform after trapping her arm between closing train doors, a safety report has revealed.
The woman was trying to board a service at Jarrow station on the Tyne and Wear Metro in April, the Rail Accident Investigation Branch (RAIB) said.
She was not seriously hurt. Investigators found a fault had stopped the doors from reopening.
Metro owner Nexus said passenger safety was its "top priority".
"Incidents of this nature on the Metro system are rare, but when they do occur they are subject to thorough and independent scrutiny," a spokesman said.
"We accept the findings of the report and the public can be assured that action has been taken in light of those findings."
The woman was able to free herself when a passenger on the train used an emergency release. She fell to the ground but was not seriously injured.
Richard McClean, managing director of DB Regio Tyne and Wear, which operates the Metro on behalf of Nexus, said the incident showed how dangerous it was to obstruct the doors of trains.
Drivers have again been advised of the importance of checking doors before leaving stations, DB Regio said.