My Bottom Line: Olaf Swantee, EE
Olaf Swantee is chief executive of mobile phone operator EE.
Olaf says when EE first proposed building a 4G network it faced a lot of resistance as it was a new technology and the company did not have the regulatory permissions.
He overcame these hurdles first by presenting his staff with a compelling vision which they could buy into and believe in. Second, he addressed the concerns of the regulator step-by-step, dealing with every issue through constant engagement.
Olaf says when you are met with resistance try unpick every problem and keep asking questions and eventually people will agree to a solution.
Find more business wisdom from other chief executives on the My Bottom Line website.
16 Nov 2012
- From the section Business