Waarom kiezen voor digitaal bankieren boven traditioneel bankieren?
Naast het voldoen aan de eisen van klanten verbetert digitaal bankieren ook de kostenefficiëntie door de activiteiten te stroomlijnen en de overhead in verband ...
Statista,
Wist u dat tegen het jaar 2024 maar liefst 2,5 miljard mensen wereldwijd ondergedompeld zullen zijn in de wereld van online bankieren? Volgens projecties van <anchor>Statista,</anchor> Deze golf van acceptatie van digitale financiën zal de manier waarop individuen over de hele wereld hun geld beheren, opnieuw definiëren.
Online banking users worldwide by region | Statista
Online banking users worldwide by region \| Statista

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# Online banking users worldwide in 2020 with forecasts to 2024, by region

Published by
[Statista Research Department](/aboutus/our-research-commitment),

May 17, 2023


[Link to Statistic](#statisticContainer)
The use of online and mobile banking is expected to increase steadily between 2021 and 2024, with the Asian market being the largest. In 2020, Far East and China accounted for over 805 million active online banking users. This figure is predicted to reach nearly one billion by 2024. Although Asia was the largest market for online banking in 2020, the [countries with the largest online banking penetration rate](/forecasts/1169529/online-banking-penetration-by-country) were all European. South Korea ranked sixth, with a penetration rate of 74 percent.

## What are the benefits of online banking?

Online banking comes with many advantages. On the one hand, it provides customers with an easy and fast way to conduct banking operations, allowing them to avoid visiting banks’ physical branches. Moreover, as more and more customers conduct their banking operations remotely, banks can decrease the number of physical branches and reduce maintenance costs. Over the last ten years, [the number of branches of FDIC-insured commercial banks in the United States](/statistics/193041/number-of-fdic-insured-us-commercial-bank-branches/) decreased by more than 10,400. Among the [most demanded features of mobile banking](/statistics/1285945/most-demanded-features-of-mobile-banking-usa/), U.S. mobile banking users perceived the possibility of detecting breaches in one's Social Security number as the most valuable one.

## Digital-only banks

Digital-only banks, also known as challengers or neobanks, are recently-established banks that have no physical branches and provide banking facilities only through digital platforms. These banks leverage their low maintenance costs and streamlined operations to challenge the large incumbents that dominate the banking sector. [The market size of digital-only banks worldwide](/statistics/1228241/neobanks-global-market-size/) stood at roughly 47.4 billion U.S. dollars in 2021, and it is predicted to soar to 2.05 trillion U.S. dollars by 2030. As of 2021, the Brazilian Nubank ranked first among the [most valuable independent digital-only banks worldwide](/statistics/1239713/most-valued-independent-neobanks-worldwide/), followed by the U.K.-based Revolut and the San Francisco-headquartered Chime.


Read more


## Number of active online banking users worldwide in 2020 with forecasts from 2021 to 2024, by region     (in millions)

CharacteristicFar East & ChinaNorth AmericaEuropeLatin AmericaRest of the world------------------------------

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## Other statistics on the topic   [Mobile banking in the U.S.](/topics/2614/mobile-banking/)

[![Number of users at selected digital challenger banks in the United States in 2023 (in millions)](https://cdn.statcdn.com/Statistic/1235000/1239190-blank-100.png)+\
\
Financial Services\
\
Number of customers at selected digital banks in the U.S. 2023](/statistics/1239190/challenger-banks-users-in-the-united-states/) [![Forecasted number of digital banking users in the United States from 2021 to 2025 (in millions) ](https://cdn.statcdn.com/Statistic/1285000/1285962-blank-100.png)+\
\
Financial Services\
\
Estimated number of digital banking users in the U.S. 2021-2025](/statistics/1285962/digital-banking-users-usa/) [![Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by age group](https://cdn.statcdn.com/Statistic/1230000/1233390-blank-100.png)+\
\
Financial Services\
\
Use of mobile banking as primary method to access account in the U.S. 2021, by age](/statistics/1233390/mobile-banking-as-primary-method-to-access-account-usa-by-age/) [![Number of active mobile banking customers of the four largest banks in the United States in 2023 (in millions) ](https://cdn.statcdn.com/Statistic/660000/660416-blank-100.png)+\
\
Financial Institutions\
\
Mobile banking customers of four largest banks in the U.S. 2023](/statistics/660416/mobile-banking-customer-numbers-of-banks-usa/)


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## **Statistics on**  "    Mobile banking in the United States    "

**The most important statistics**

- [Online banking users worldwide in 2020 with forecasts to 2024, by region](/statistics/1228757/online-banking-users-worldwide/)
- [Estimated number of digital banking users in the U.S. 2021-2025](/statistics/1285962/digital-banking-users-usa/)
- [Online banking penetration in the U.S. 2019-2023, with forecasts to 2029](/statistics/1285979/digital-banking-penetration-rate-usa/)
- [Value of deposits at digital banks in the U.S. 2017-2023, with forecasts to 2029](/statistics/1477387/us-digital-banks-customer-deposits-forecast/)
- [Net interest income of digital banks in the U.S. 2017-2023, with forecasts to 2029](/statistics/1477388/us-digital-banks-net-interest-income-forecast/)
- [Number of customers at selected digital banks in the U.S. 2023](/statistics/1239190/challenger-banks-users-in-the-united-states/)

**The most important statistics**

- [Households using mobile banking as primary method to access account in the U.S. 2021](/statistics/1233369/mobile-banking-as-primary-method-to-access-account-us/)
- [Use of mobile banking as primary method to access account in the U.S. 2021, by age](/statistics/1233390/mobile-banking-as-primary-method-to-access-account-usa-by-age/)
- [Use of mobile banking as primary method to access account in the U.S. 2021, by race](/statistics/1233422/mobile-banking-as-primary-method-to-access-account-usa-by-race/)
- [Use of mobile banking as primary method to access account in the U.S. 2021, by income](/statistics/1233430/mobile-banking-as-primary-method-to-access-account-us-by-age/)
- [Use of mobile banking as primary method to access account in U.S. 2021, by education](/statistics/1233434/mobile-banking-as-primary-method-to-access-account-usa-by-education/)
- [Use of mobile banking as primary method to access account in U.S. 2021, by location](/statistics/1233445/mobile-banking-as-primary-method-to-access-account-use-by-location/)

**The most important statistics**

- [Mobile banking customers of four largest banks in the U.S. 2023](/statistics/660416/mobile-banking-customer-numbers-of-banks-usa/)
- [Number of mobile banking users of JPMorgan Chase 2013-2023](/statistics/1477755/jpmorgan-chase-mobile-banking-customers/)
- [Number of mobile banking users of Bank of America 2013-2023](/statistics/1477822/bank-of-america-mobile-banking-customers/)
- [Number of mobile banking customers of Wells Fargo 2013-2023](/statistics/1477835/wells-fargo-mobile-banking-customers/)

**The most important statistics**

- [Mobile banking app downloads in the U.S. 2019-2023](/statistics/1381313/us-mobile-bank-app-downloads/)
- [Share of local finance app downloads in the U.S. 2019-2023](/statistics/1381314/us-share-of-local-finance-app-downloads/)
- [Monthly active users of selected mobile banks in the U.S. 2022](/statistics/1381322/us-mau-of-mobile-banks/)
- [Leading banking apps in the U.S. 2023, by downloads](/statistics/1381325/us-leading-banking-apps-by-downloads/)

**The most important statistics**

- [Mobile payments usage by situation in the U.S. 2024](/statistics/997133/mobile-payments-by-situation-in-the-us/)
- [Biggest contactless payment brands at POS in the U.S. 2024](/statistics/997117/biggest-contactless-payment-brands-at-pos-in-the-us/)
- [Mobile payment market size in 4 countries in the Americas in 2020, with 2025 forecast](/statistics/1270588/mobile-payment-transaction-forecast-americas/)
- [Number of contactless mobile payment users in U.S. 2022, with a 2027 forecast](/statistics/1337645/number-of-us-proximity-mobile-payment-users/)

**The most important statistics**

- [Neobanking and neobrokerage popularity in the U.S. 2023, by brand](/statistics/1331644/us-neobank-neobrokerage-popularity-by-brand/)
- [Interest in using digital banks in the U.S. 2022](/statistics/1271708/likeliness-to-switch-to-digital-only-banks-us/)
- [Reasons to adopt challenger banks in the U.S. 2022](/statistics/1239598/reasons-to-adopt-challenger-banks-us/)
- [Reasons not to adopt challenger banks U.S. in 2022](/statistics/1271685/reasons-not-to-adopt-challenger-banks-us/)
- [Most popular mobile banking features among users in the U.S. 2023](/statistics/1285945/most-demanded-features-of-mobile-banking-usa/)
- [Executives who see challenger banks as threat for traditional banking U.S. 2020-2024](/statistics/1228261/opinion-on-challenger-banks-as-threat-for-banking/)

## Other statistics that may interest you Mobile banking in the United States

Overview


6


- [Premium Statistic\
Online banking users worldwide in 2020 with forecasts to 2024, by region](/statistics/1228757/online-banking-users-worldwide/)
- [Premium Statistic\
Estimated number of digital banking users in the U.S. 2021-2025](/statistics/1285962/digital-banking-users-usa/)
- [Premium Statistic\
Online banking penetration in the U.S. 2019-2023, with forecasts to 2029](/statistics/1285979/digital-banking-penetration-rate-usa/)
- [Premium Statistic\
Value of deposits at digital banks in the U.S. 2017-2023, with forecasts to 2029](/statistics/1477387/us-digital-banks-customer-deposits-forecast/)
- [Premium Statistic\
Net interest income of digital banks in the U.S. 2017-2023, with forecasts to 2029](/statistics/1477388/us-digital-banks-net-interest-income-forecast/)
- [Premium Statistic\
Number of customers at selected digital banks in the U.S. 2023](/statistics/1239190/challenger-banks-users-in-the-united-states/)

User demographics


6


- [Premium Statistic\
Households using mobile banking as primary method to access account in the U.S. 2021](/statistics/1233369/mobile-banking-as-primary-method-to-access-account-us/)
- [Premium Statistic\
Use of mobile banking as primary method to access account in the U.S. 2021, by age](/statistics/1233390/mobile-banking-as-primary-method-to-access-account-usa-by-age/)
- [Premium Statistic\
Use of mobile banking as primary method to access account in the U.S. 2021, by race](/statistics/1233422/mobile-banking-as-primary-method-to-access-account-usa-by-race/)
- [Premium Statistic\
Use of mobile banking as primary method to access account in the U.S. 2021, by income](/statistics/1233430/mobile-banking-as-primary-method-to-access-account-us-by-age/)
- [Premium Statistic\
Use of mobile banking as primary method to access account in U.S. 2021, by education](/statistics/1233434/mobile-banking-as-primary-method-to-access-account-usa-by-education/)
- [Premium Statistic\
Use of mobile banking as primary method to access account in U.S. 2021, by location](/statistics/1233445/mobile-banking-as-primary-method-to-access-account-use-by-location/)

Mobile banking at the largest banks


4


- [Premium Statistic\
Mobile banking customers of four largest banks in the U.S. 2023](/statistics/660416/mobile-banking-customer-numbers-of-banks-usa/)
- [Premium Statistic\
Number of mobile banking users of JPMorgan Chase 2013-2023](/statistics/1477755/jpmorgan-chase-mobile-banking-customers/)
- [Premium Statistic\
Number of mobile banking users of Bank of America 2013-2023](/statistics/1477822/bank-of-america-mobile-banking-customers/)
- [Premium Statistic\
Number of mobile banking customers of Wells Fargo 2013-2023](/statistics/1477835/wells-fargo-mobile-banking-customers/)

Banking apps


4


- [Premium Statistic\
Mobile banking app downloads in the U.S. 2019-2023](/statistics/1381313/us-mobile-bank-app-downloads/)
- [Premium Statistic\
Share of local finance app downloads in the U.S. 2019-2023](/statistics/1381314/us-share-of-local-finance-app-downloads/)
- [Premium Statistic\
Monthly active users of selected mobile banks in the U.S. 2022](/statistics/1381322/us-mau-of-mobile-banks/)
- [Premium Statistic\
Leading banking apps in the U.S. 2023, by downloads](/statistics/1381325/us-leading-banking-apps-by-downloads/)

Mobile payments


4


- [Premium Statistic\
Mobile payments usage by situation in the U.S. 2024](/statistics/997133/mobile-payments-by-situation-in-the-us/)
- [Premium Statistic\
Biggest contactless payment brands at POS in the U.S. 2024](/statistics/997117/biggest-contactless-payment-brands-at-pos-in-the-us/)
- [Premium Statistic\
Mobile payment market size in 4 countries in the Americas in 2020, with 2025 forecast](/statistics/1270588/mobile-payment-transaction-forecast-americas/)
- [Premium Statistic\
Number of contactless mobile payment users in U.S. 2022, with a 2027 forecast](/statistics/1337645/number-of-us-proximity-mobile-payment-users/)

Consumer attitude


6


- [Premium Statistic\
Neobanking and neobrokerage popularity in the U.S. 2023, by brand](/statistics/1331644/us-neobank-neobrokerage-popularity-by-brand/)
- [Premium Statistic\
Interest in using digital banks in the U.S. 2022](/statistics/1271708/likeliness-to-switch-to-digital-only-banks-us/)
- [Premium Statistic\
Reasons to adopt challenger banks in the U.S. 2022](/statistics/1239598/reasons-to-adopt-challenger-banks-us/)
- [Premium Statistic\
Reasons not to adopt challenger banks U.S. in 2022](/statistics/1271685/reasons-not-to-adopt-challenger-banks-us/)
- [Premium Statistic\
Most popular mobile banking features among users in the U.S. 2023](/statistics/1285945/most-demanded-features-of-mobile-banking-usa/)
- [Premium Statistic\
Executives who see challenger banks as threat for traditional banking U.S. 2020-2024](/statistics/1228261/opinion-on-challenger-banks-as-threat-for-banking/)

Further related statistics

19


- [Premium Statistic\
Banking websites frequency of use by consumers in the UK in 2014](/statistics/492094/banking-websites-usage-frequency-uk-consumers/)
- [Basic Statistic\
Internet usage for online banking services in Finland 2023, by residential area](/statistics/560610/internet-usage-for-online-banking-services-by-residential-area/)
- [Premium Statistic\
Awareness of the new EU directive on online banking in Italy 2019](/statistics/1022358/awareness-of-the-new-eu-directive-on-online-banking-in-italy/)
- [Premium Statistic\
Advantages of the new EU directive on online banking in Italy 2019](/statistics/1022398/advantages-of-the-new-eu-directive-on-online-banking-in-italy/)
- [Premium Statistic\
Security of OTP tokens and smartphones to access online banking in Italy 2019](/statistics/1022413/opinion-on-security-of-otp-tokens-and-smartphones-to-access-online-banking-in-italy/)
- [Premium Statistic\
Frequency of using online banking in Spain 2014](/statistics/468457/frequency-of-using-online-banking-spain/)
- [Basic Statistic\
Italy: share of users of e-banking 2018, by level of education](/statistics/1012573/share-of-the-population-using-e-banking-in-italy-by-level-of-education/)
- [Premium Statistic\
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Juniper Research. (March 23, 2021). Number of active online banking users worldwide in 2020 with forecasts from 2021 to 2024, by region (in millions) \[Graph\]. In Statista. Retrieved September 13, 2024, from https://www.statista.com/statistics/1228757/online-banking-users-worldwide/

Juniper Research. "Number of active online banking users worldwide in 2020 with forecasts from 2021 to 2024, by region (in millions)." Chart. March 23, 2021. Statista. Accessed September 13, 2024. https://www.statista.com/statistics/1228757/online-banking-users-worldwide/

Juniper Research. (2021). Number of active online banking users worldwide in 2020 with forecasts from 2021 to 2024, by region (in millions). Statista. Statista Inc.. Accessed: September 13, 2024. https://www.statista.com/statistics/1228757/online-banking-users-worldwide/

Juniper Research. "Number of Active Online Banking Users Worldwide in 2020 with Forecasts from 2021 to 2024, by Region (in Millions)." Statista, Statista Inc., 23 Mar 2021, https://www.statista.com/statistics/1228757/online-banking-users-worldwide/

Juniper Research, Number of active online banking users worldwide in 2020 with forecasts from 2021 to 2024, by region (in millions) Statista, https://www.statista.com/statistics/1228757/online-banking-users-worldwide/ (last visited September 13, 2024)

Number of active online banking users worldwide in 2020 with forecasts from 2021 to 2024, by region (in millions) \[Graph\], Juniper Research, March 23, 2021. \[Online\]. Available: https://www.statista.com/statistics/1228757/online-banking-users-worldwide/

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