Le Guide pour Connaitre les Champignons Comestibles et ...
... Comestibles et Reconnaitre les Mortels: Le livre indispensable pour reconnaître et cuisiner les champignons ... France pour enfants et cueilleurs débutants ...
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# Hello. What can we help you with?


Browse help topics



Learn how to


* * *

## Some things you can do here

[![Your orders](https://m.media-amazon.com/images/G/08/x-locale/cs/help/images/gateway/self-service/order.png)\
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**Your orders**\
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- Track packages\
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- Edit or cancel orders](/-/en/gp/css/order-history?ref_=hp_ss_v3_yo_t4)

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**Returns and refunds**\
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- Return or exchange items\
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- Print return mailing labels](/-/en/gp/orc/returns/homepage?ref_=hp_ss_v3_rr_t4)

[![Digital services and device support](https://m.media-amazon.com/images/G/08/x-locale/cs/help/images/gateway/self-service/digital_devices.png)\
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**Digital services and device support**\
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- Find device help and support](/-/en/gp/help/customer/display.html?ref_=hp_ss_v3_ds_t4&nodeId=200127470)

[![Manage Prime](https://m.media-amazon.com/images/G/08/x-locale/cs/help/images/gateway/Prime_clear-bg.png)\
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**Manage Prime**\
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- Learn about Prime benefits\
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- Cancel Prime membership](/-/en/gp/primecentral?ref_=hp_ss_v3_mp_t4)

[![Payments and gift cards](https://m.media-amazon.com/images/G/08/x-locale/cs/help/images/gateway/self-service/payment.png)\
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**Payments and gift cards**\
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- Add or edit payment methods](/-/en/cpe/managepaymentmethods?ref_=hp_ss_v3_ps_t4)

[![Your account](https://m.media-amazon.com/images/G/08/x-locale/cs/help/images/gateway/self-service/account.png)\
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**Your account**\
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- Manage your account preferences](/-/en/gp/css/homepage.html?ref_=hp_ss_v3_rr_t4)

[![Report something suspicious](https://m.media-amazon.com/images/G/08/x-locale/cs/help/images/gateway/self-service/phishing.png)\
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**Report something suspicious**\
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- Scam call, SMS or Phishing email](/-/en/gp/help/customer/display.html?nodeId=201909120&ref_=hp_ss_v3_pse_t4)

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**Gift cards and top-up**\
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- View balance or redeem a card](/-/en/gc/balance?ref_=hp_ss_v3_gcra_t4)

[![Contact us](https://m.media-amazon.com/images/G/08/x-locale/cs/help/images/gateway/self-service/contact_us.png)\
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**Contact us**\
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- Contact our customer service via phone or chat](/-/en/gp/help/customer/contact-us?ref_=hp_ss_v3_cu_t4)

* * *

Search the help library

Type something like "question about a charge"


* * *

# Help

- **Did you receive any unexpected SMS/E-mail/Phone call/Letter that appears to be from**
**Amazon?**

Be alert. Please do not open any links in the communication and report it as soon
as possible [here](https://www.amazon.fr/-/en/gp/help/customer/display.html?ref_=hp_GRGRY7AQ3LMPXVCV_to_GRGRY7AQ3LMPXVCV_2&nodeId=GRGRY7AQ3LMPXVCV). Amazon will not call, text, or email you about an order you aren’t expecting or
ask you to urgently confirm any purchase or payment details. You can always go to
[Your Orders](https://www.amazon.fr/-/en/gp/css/order-history?ref_=nav_AccountFlyout_orders) in Your Account to keep track of your order history. Amazon will never ask you to
provide your personal information or to make a payment outside of our website. For
more tips on how to avoid and report scams, check out our [Help page](https://www.amazon.fr/-/en/gp/help/customer/display.html?ref_=hp_G4YFYCCNUSENA23B%20_to_%20G4YFYCCNUSENA23B_2&nodeId=G4YFYCCNUSENA23B).


Recommended Topics

### How can we help you?

- [Return Items You Ordered](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=G6E3B2E8QPHQ88KF)
- [Find a Missing Parcel That Shows as Delivered](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GCU8BWGTQNJKQEBS)
- [Carrier Contact Information](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GBPEXEXYULHB5WCH)
- [Replace a Damaged, Defective, or Broken Item](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GP7Z9RS868ZP5J9F)
- [End Your Amazon Prime Membership](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GTJQ7QZY7QL2HK4Y)
- [Undeliverable Packages](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GCC7G9HKYQBZT5FX)
- [Leave Marketplace Seller Feedback](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=G5346HRPNJFYRA49)
- [Refunds](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GKQNFKFK5CF3C54B)

### Quick Solutions

- [Track Parcels or View Order](https://www.amazon.fr/-/en/gp/css/order-history/ref=hp_gt_comp_tmp)
- [Manage Your Payment Methods](https://www.amazon.fr/-/en/gp/css/account/cards/view.html/?ref=hp_gt_comp_mpo)
- [Cancel your Amazon Prime subscription](https://www.amazon.fr/-/en/mc/pipelines/cancellation?ref=pc_em)
- [Return Items You Ordered](https://www.amazon.fr/gp/help/customer/display.html/?nodeId=G6E3B2E8QPHQ88KF)
- [Change Name, E-Mail Address or Password](https://www.amazon.fr/-/en/ap/cnep?_encoding=UTF8&openid.assoc_handle=frflex&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.mode=checkid_setup&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.ns.pape=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0&openid.pape.max_auth_age=0&openid.return_to=https%3A%2F%2Fwww.amazon.fr%2Fgp%2Fhelp%2Fcustomer%2Fdisplay.html%3Fie%3DUTF8%26ref=hp_gt_comp_cnep)
- [Manage Your Address book](https://www.amazon.fr/-/en/gp/css/account/address/view.html/?ref=hp_gt_comp_mab)
- [Manage Your Content & Devices](https://www.amazon.fr/-/en/gp/digital/fiona/manage/ref=hp_gt_comp_mk)

Shipping and Delivery

### Shipping and Delivery

![](https://m.media-amazon.com/images/G/01/support_images/GUID-14B0880C-FE88-49DC-8E4A-800AC4CF5E90=7=en-GB=Normal.png)

- [Delivery Costs and Times in Mainland France and Monaco](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GNWCU626A4NXEEGJ)
- [Free Delivery by Amazon](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GZXW7X6AKTHNUP6H)
- [Track Your Package](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GENAFPTNLHV7ZACW)
- [Where's My Stuff?](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GLMXPL8LEQBMUWDA)
- [Special Shipping Options](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=G69MHAMYXBGC2UNG)
- [More in Shipping and Delivery](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GGE5X8EV7VNVTK6R)

Returns and Refunds

### Returns and Refunds

![](https://m.media-amazon.com/images/G/01/support_images/GUID-D2D25277-9C3E-44CD-9318-37A084D06D95=3=en-GB=Normal.png)

- [About Our Returns Policies](https://www.amazon.fr/-/en/gp/help/customer/display.html/ref=hp_gt_rr_riyor?nodeId=G6E3B2E8QPHQ88KF)
- [After Sales Support and Contacting Manufacturers](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GPQGQ359NETH7HLD)
- [About Our Returns Policies](https://www.amazon.fr/-/en/gp/help/customer/display.html/ref=hp_gt_rr_abrpo?nodeId=GKM69DUUYKQWKWX7)
- [Check the Status of Your Refund](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GMP8PC8KBY5FCPM2)
- [Recycling Electrical and Electronic Equipment (WEEE)](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GZ8UKWT6JBYRDJJA)
- [Returns and Refunds](https://www.amazon.fr/-/en/gp/help/customer/display.html/ref=hp_gt_rr_minrr?nodeId=GNW5VKFXMF72FFMR)

Amazon Prime

### Amazon Prime

![](https://m.media-amazon.com/images/G/01/support_images/GUID-14B0880C-FE88-49DC-8E4A-800AC4CF5E90=7=en-GB=Normal.png)

- [Amazon Prime Terms and Conditions](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=G2B9L3YR7LR8J4XP)
- [Amazon Prime](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=G6LDPN7YJHYKH2J6)
- [Amazon Prime Benefits](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GD4TCHHFTXXX328Y)
- [Share your Amazon Prime benefits](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GWZ7QXD2X8WL8YE8)
- [Sign Up for the Amazon Prime Free Trial](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=G6RZ3AA6NQMCKYEM)
- [More in Amazon Prime](https://www.amazon.fr/-/en/gp/help/customer/display.html/ref=hp_gt_ap_minap?nodeId=GJNNP777QLUYFPNG)

Payment, Pricing and Promotions

### Payment, Pricing and VAT

![](https://m.media-amazon.com/images/G/01/support_images/GUID-F49D70BD-CA9B-4D08-9221-D704F6AFCC6F=4=en-GB=Normal.png)

- [Why Can't I Print an Invoice?](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GKUNKPD8Y7BJ37FQ)
- [Accepted payment methods](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GFBWMNXEPYVJAY9A)
- [Print an Invoice](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GRPUHK7RCNVRBURD)
- [Resolve a Declined Payment](https://www.amazon.fr/-/en/gp/help/customer/display.html/ref=hp_gt_ppp_rpay?nodeId=G6P826S3WMEV8SPN)
- [The card payment verification process](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GVVYMGYFHWPU7MFD)
- [More in Payment, Pricing and VAT](https://www.amazon.fr/-/en/gp/help/customer/display.html/ref=hp_gt_ppp_minp?nodeId=GQPC7HS9LCTBTUKK)

Ordering

### Ordering

![](https://m.media-amazon.com/images/G/01/support_images/GUID-BDD77CC5-2374-48F7-89F2-18E8D51194D4=3=en-GB=Normal.png)

- [Request an A-to-z Guarantee Refund](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GSZAYH7K2C2NVNC9)
- [Manage Your Subscriptions with Amazon Subscriptions](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GU8AWX4GDKM7QGTE)
- [Information About our Marketplace](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GE2WLMMQBF4T5WMN)
- [What is the A-to-z Guarantee](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GQ37ZCNECJKTFYQV)
- [Contact a Marketplace Seller](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GLC8ZMBWMBTR6QZZ)
- [More in Ordering](https://www.amazon.fr/-/en/gp/help/customer/display.html/ref=hp_gt_ord_mino?nodeId=GCLLEE4HCX3JKLHQ)

Amazon Devices

### Amazon Devices

![](https://m.media-amazon.com/images/G/01/support_images/GUID-605677AD-BFFD-48B0-96DA-86D75265267B=3=en-GB=Normal.png)

- [Alexa Features Help](https://www.amazon.fr/-/en/gp/help/customer/display.html/?nodeId=201952240)
- [Fire TV Support](https://www.amazon.fr/-/en/gp/help/customer/display.html/?nodeId=201729510)
- [Fire Tablet Help](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=201813780)
- [Kindle E-Reader Help](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=201733150)
- [Kindle Apps](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=200783640)
- [Gift Amazon Devices](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=201964260)
- [All the Kindle Devices and Apps](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=200127470)
- [Managing Your Content and Devices](https://www.amazon.fr/-/en/mycd?ref=hp_gt_kind_mycd)
- [Digital Forum and Devices](https://fr.amazonforum.com)

### Most Popular Devices

- [Kindle Oasis (9th generation)](https://www.amazon.fr/gp/help/customer/display.html?nodeId=202187350)
- [Fire TV Stick Basic Edition](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=202187290)
- [Kindle Paperwhite (7th generation)](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=201756120)
- [Fire 7 (7th generation)](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=202146110)
- [Kindle (8th generation)](https://amazon.fr/gp/help/customer/display.html?nodeId=202049100)

Digital Services & Content

### Digital Services & Content

![](https://m.media-amazon.com/images/G/01/support_images/GUID-32636442-A52D-442D-B06D-1ED5905B5FD2=3=en-GB=Normal.png)

- [Amazon Music](https://www.amazon.fr/-/en/gp/help/customer/display.html/ref=hp_gt_dig_music?nodeId=G5ZL5HPKATHSNWKP)
- [Amazon Photos and Amazon Drive](https://www.amazon.fr/-/en/gp/help/customer/display.html/ref=hp_gt_dig_cd?nodeId=GDMHBWK3M5RAV5TY)
- [Amazon Appstore](https://www.amazon.fr/-/en/gp/help/customer/display.html/ref=hp_gt_dig_apps?nodeId=201357410)
- [Download Digital Software and Video Games](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=201376360)
- [Kindle Content Help](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=201706240)
- [All Our Digital Content and Services](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=201376310)

### Most popular subjects

- [Cancel Amazon Music Unlimited Subscription](https://www.amazon.fr/-/en/gp/help/customer/display.html?nodeId=GCRZL3F2UZMNP3T3)
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