The 13 Best Ecommerce Platforms For Your Online Store In 2023
We compared and reviewed the top ecommerce platforms for online businesses in 2023. Find the perfect platform for your ecommerce site!
Hotjar
Always keep your customers in mind when choosing a platform for your ecommerce store, and keep an eye on their customer and user experience (with tools like <anchor>Hotjar</anchor>) to ensure you understand their needs, and continue to deliver the experience they deserve.
Product Tour: See Hotjar In Action With A Live Demo
Product Tour: See Hotjar In Action With A Live Demo

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Product / Tour

# See Hotjar **in action**

Experience Hotjar for yourself with our interactive live demo, click around, and try all key features first-hand.

[Explore a live demo](https://insights.hotjar.com/login?demo)

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[Explore a live demo](https://insights.hotjar.com/login?demo)

Product / Tour

# See Hotjar **in action**

Experience Hotjar for yourself with our interactive live demo, click around, and try all key features first-hand.

[Explore a live demo](https://insights.hotjar.com/login?demo)

## Here's how it works

Hotjar gives you an intuitive, visual way to discover, consolidate, and communicate user needs.

Observe

![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

Visualize user behavior

Heatmaps visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave. [Learn more](https://www.hotjar.com/product/heatmaps)

![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

See what users see

Recordings are playbacks of user sessions on your site. Watch full recordings of each visit, including the clicks, mouse movements, u-turns, and rage clicks. Identify issues on the fly and spot solutions in seconds. [Learn more](https://www.hotjar.com/product/recordings)

Ask

New AI features

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Get feedback with context

A real-time suggestion box on your site, Feedback lets users express frustration or delight about individual parts of your site, right down to the page, form, or image they're looking at. [Learn more](https://www.hotjar.com/product/feedback)

![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)

Hear from your users

Surveys bring voice-of-customer to your decision-making. Gathering evidence for a new product or feature? Use a targeted Survey to validate your ideas and better understand your users. [Learn more](https://www.hotjar.com/product/surveys)

Engage

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Connect with users

Automate the recruitment, scheduling, and hosting of moderated user interviews, and focus on what matters the most—connecting with users. [Learn more](https://www.hotjar.com/product/engage)

## You know what users do on your site. But do you know why?

With the combined power of Hotjar's intuitive tools and features you can find out.

## Get started with Hotjar

It only takes a few minutes to get started with Hotjar.
Understand your users—start free, today.

[Get started free](https://insights.hotjar.com/register?pricing_table=8)

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Contact Sales](https://www.hotjar.com/contact-sales/)

[![Youtube](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)](https://www.youtube.com/channel/UC_B6JMm8IrO1JJxyx7hjR6A) [![X icon (svg)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)](https://twitter.com/hotjar) [![LinkedIn](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)](https://mt.linkedin.com/company/hotjar) [![](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)](https://www.instagram.com/hotjar/)

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## Products

- [Tour the product](https://www.hotjar.com/tour)
- [Heatmaps](https://www.hotjar.com/product/heatmaps)
- [Recordings](https://www.hotjar.com/product/recordings)
- [Feedback](https://www.hotjar.com/product/feedback)
- [Surveys](https://www.hotjar.com/product/surveys)
- [User interviews](https://www.hotjar.com/product/engage)

- [Integrations](https://www.hotjar.com/integrations)
- [Hotjar API](https://help.hotjar.com/hc/en-us/articles/12945616576919-What-Is-the-Hotjar-API-)
- [Funnels](https://www.hotjar.com/product/funnels)
- [Dashboards](https://www.hotjar.com/product/dashboard)
- [Highlights](https://www.hotjar.com/product/highlights)
- [Trends](https://www.hotjar.com/product/trends)
- [Survey templates](https://www.hotjar.com/survey-templates)

## Solutions

- [For marketing teams](https://www.hotjar.com/marketing-teams)
- [For product teams](https://www.hotjar.com/product-teams)
- [For product managers](https://www.hotjar.com/product-manager)
- [For product designers](https://www.hotjar.com/product-designer)
- [For researchers](https://www.hotjar.com/researcher-analyst)
- [Case studies](https://www.hotjar.com/customers)

## Resources

- [Guides](https://www.hotjar.com/guides)
- [Blog](https://www.hotjar.com/blog)
- [Product Forge](https://www.hotjar.com/product-forge)
- [Product updates](https://www.hotjar.com/updates/en)
- [Help center](https://help.hotjar.com/hc/en-us)
- [Website tracking](https://www.hotjar.com/website-tracking)
- [GA glossary](https://www.hotjar.com/google-analytics/glossary)
- [CRO](https://www.hotjar.com/conversion-rate-optimization)
- [Performance reporting](https://www.hotjar.com/performance-reporting)
- [Common website problems](https://www.hotjar.com/website-problems)
- [Usability testing](https://www.hotjar.com/usability-testing)
- [Ecommerce](https://www.hotjar.com/ecommerce)
- [Behavior analytics](https://www.hotjar.com/behavior-analytics)
- [Website analysis](https://www.hotjar.com/website-analysis)
- [Web analytics](https://www.hotjar.com/web-analytics)
- [Web design](https://www.hotjar.com/web-design)
- [UX design](https://www.hotjar.com/ux-design)
- [UX research](https://www.hotjar.com/ux-research/process)
- [NPS](https://www.hotjar.com/net-promoter-score)
- [Customer journey map](https://www.hotjar.com/customer-journey-map)
- [Product strategy](https://www.hotjar.com/product-strategy)
- [Product research](https://www.hotjar.com/product-research)
- [Product management 101](https://www.hotjar.com/product-management-101)
- [Product management glossary](https://www.hotjar.com/product-management-glossary)
- [SaaS startup tips](https://www.hotjar.com/grow-your-saas-startup)

## Company

- [About Us](https://www.hotjar.com/about-us)
- [Careers](https://www.hotjar.com/careers)
- [Privacy](https://www.hotjar.com/privacy)
- [Press](https://www.hotjar.com/press)

## Compliance

- [Legal overview](https://www.hotjar.com/legal)
- [Compliance & security](https://help.hotjar.com/hc/en-us/categories/360003405813)
- [Terms of Service](https://www.hotjar.com/legal/policies/terms-of-service)
- [Privacy Policy](https://www.hotjar.com/legal/policies/privacy)
- [Acceptable use policy](https://www.hotjar.com/legal/policies/acceptable-use)
- [Engage Tester Terms](https://www.hotjar.com/engage-tester-terms)

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