What is a Chatbot? The Ultimate Guide - Salesloft
Combat customer churn: This technology is the perfect solution to high-volume support inquiries. Instead of forcing customers to navigate cluttered knowledge ...
live chat software
3. Live chat This communication channel isprimarily used by sales and sales development teams to connect with site visitors for real-time, human-to-human conversations. Customer support organizations also use<anchor>live chat software</anchor> to answer questions in real time.
Live Chat Software for Sales and Marketing Teams
Live Chat Software for Sales and Marketing Teams

Support

- [Platform Status](https://status.salesloft.com/)
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[Contact Us](/contact-us/)

Log In

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Product

[Platform Overview](/platform-overview/)

PRODUCTS

[![Cadence Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt71594401e50175dc%2F656dec091512fe036d7468e4%2FCadence-Icon-No-Background_(1).svg%3Fauto%3Dwebp&w=3840&q=75)\
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Cadence\
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To build and nurture pipeline](/platform/cadence-automation/)

[![Conversations Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt14d8270de3e6ed77%2F656defdffdab86f08fbeafb8%2FConversation-Icon-No-Background_(1).svg%3Fauto%3Dwebp&w=3840&q=75)\
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Conversations\
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Find insights and coach](/platform/conversations/)

[![Deals Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt3aa8e2c2264b2ada%2F656df041fe7ab3082e68affb%2FDeals-Icon-No-Background_(1).svg%3Fauto%3Dwebp&w=3840&q=75)\
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Deals\
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Pipeline management and forecasting](/platform/deals/)

[![Forecast Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt11bee33d8dd9cd83%2F656df09607f01ac25cbf0597%2FForecast-Icon-No-Background_(1).svg%3Fauto%3Dwebp&w=3840&q=75)\
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Forecast\
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Predict future sales outcomes](/platform/sales-forecasting-software/)

[![Rhythm Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fbltbd4b7a57c0df3a4d%2F66aa3bf17cd4c92b26396a9b%2FRhythm_Icon.png%3Fauto%3Dwebp&w=3840&q=75)\
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Rhythm\
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Take the right actions at the right moment](/platform/rhythm)

[![Drift Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fbltf67ca17649eaef8e%2F66aa3c0ac1034422f0068605%2FDrift_Icon_-_Active.png%3Fauto%3Dwebp&w=3840&q=75)\
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Drift\
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Engage in-market buyers early](/platform/drift)

- [Take a Tour\
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See our solutions in action with self-guided tours](/take-a-tour)

Solutions

BY ROLE

- [Revenue Operations](/solutions/revenue-operations/)
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- [Customer Success](/solutions/customer-success-management/)
- [Marketing](/solutions/marketing)

BY NEED

- [Technology and Workflow Optimization](/solutions/technology-and-workflow-optimization/)
- [Team Productivity and Performance](/solutions/team-productivity-and-performance/)
- [Pipeline Creation and Coverage](/solutions/pipeline-creation-and-coverage/)
- [Opportunity Acceleration and Management](/solutions/opportunity-acceleration-and-management/)
- [Customer Loyalty and Growth](/solutions/customer-loyalty-and-growth/)

[Pricing](/pricing/)

Resources

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Company

- [About Us](/company)
- [Why Salesloft](/company/why-salesloft/)
- [Careers](/company/careers/)
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Support

- [Platform Status](https://status.salesloft.com/)
- [Trust](https://trust.salesloft.com/)
- [Champions Customer Hub](https://champions.salesloft.com/)

[Contact Us](/contact-us/)

Log In

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- [Log in to Drift](https://start.drift.com/login)

[Request a Demo](/see-it-live/)

# Live Chat

## Connect with web visitors at their moment of highest intent.

Today's buyers don't want to fill out forms and wait - they want answers NOW. Live Chat helps you engage and convert web visitors instantly.

[Request a Demo](https://www.salesloft.com/see-it-live)

![live chat hero](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt104dbb6481c6d308%2F66915a8b71ee7a77e9da8b0d%2FLive_Chat_Hero.jpg%3Fauto%3Dwebp&w=3840&q=75)

## Shorten your sales cycle

Live Chat lets you jump into every conversation - across the entire buying process - immediately. Use Chat to Call or Chat to Zoom to start a phone call with a buyer and qualify them on the spot. And make sure no one leaves your site without a next step.

![live chat screenshot](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblta079a77862914fc4%2F66915a9a9720156733faef0d%2FLive_Chat_Image_1.jpg%3Fauto%3Dwebp&w=3840&q=75)

## Chat live with target accounts

Give your VIP site visitors a fast lane to your sales team. Live Chat notifies the right rep when one of their target accounts is on the website, so you can jump into a chat immediately and schedule a meeting. And if the rep isn't around, Drift can book a meeting with your buyer for later.

![live chat examples](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblte663391fe5c6eefd%2F66915aace13bf86e9ef82410%2FLive_Chat_Image_2.jpg%3Fauto%3Dwebp&w=3840&q=75)

![Tenable logo](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt52f3f4f5cb8c9662%2F669690a977a7801641449bb3%2Ftenable.svg%3Fauto%3Dwebp&w=3840&q=75)

> If you're at a tradeshow and 3,000 people walked by your booth, but you only got to speak to 10, wouldn't you like to be able to speak to 10 times that, or 30 times that? That's what Drift has allowed us to do.

* * *

![Matt Mullin headshot](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt72244c860dfd3ac4%2F66a17e0185d505044b3fb71a%2FMatt-Mullin.jpg&w=3840&q=75)

Matt Mullin

Sr. Director Global Marketing Ops and Technology

[Read Case Study](https://salesloft.com/resources/case-studies/tenable)

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Salesloft delivers a performance force multiplier for the world’s most demanding companies. Salesloft’s Revenue Orchestration Platform, delivering the first AI-powered durable revenue engagement model, keeps market-facing teams on top of all buyer signals, with outcomes-driven prioritization so they always act first on what matters most.

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