What is a Chatbot? The Ultimate Guide - Salesloft
Combat customer churn: This technology is the perfect solution to high-volume support inquiries. Instead of forcing customers to navigate cluttered knowledge ...
Drift Conversational Sales
The good news is a lot of the challenges that we’ve listed here can be solved with<anchor>Drift Conversational Sales</anchor> which offers custom and AI-enabled chatbots that follow best practices, such as having built-in intelligence tools, sending real-time notifications, and more.
Drift Platform: Transform Conversations to Long-term Customer Relationship
Drift Platform: Transform Conversations to Long-term Customer Relationship

Support

- [Platform Status](https://status.salesloft.com/)
- [Trust](https://trust.salesloft.com/)
- [Champions Customer Hub](https://champions.salesloft.com/)

[Contact Us](/contact-us/)

Log In

- [Log in to Salesloft](https://accounts.salesloft.com/sign_in?return_to=https://app.salesloft.com)
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Product

[Platform Overview](/platform-overview/)

PRODUCTS

[![Cadence Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt71594401e50175dc%2F656dec091512fe036d7468e4%2FCadence-Icon-No-Background_(1).svg%3Fauto%3Dwebp&w=3840&q=75)\
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Cadence\
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To build and nurture pipeline](/platform/cadence-automation/)

[![Conversations Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt14d8270de3e6ed77%2F656defdffdab86f08fbeafb8%2FConversation-Icon-No-Background_(1).svg%3Fauto%3Dwebp&w=3840&q=75)\
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Conversations\
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Find insights and coach](/platform/conversations/)

[![Deals Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt3aa8e2c2264b2ada%2F656df041fe7ab3082e68affb%2FDeals-Icon-No-Background_(1).svg%3Fauto%3Dwebp&w=3840&q=75)\
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Deals\
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Pipeline management and forecasting](/platform/deals/)

[![Forecast Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt11bee33d8dd9cd83%2F656df09607f01ac25cbf0597%2FForecast-Icon-No-Background_(1).svg%3Fauto%3Dwebp&w=3840&q=75)\
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Forecast\
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Predict future sales outcomes](/platform/sales-forecasting-software/)

[![Rhythm Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fbltbd4b7a57c0df3a4d%2F66aa3bf17cd4c92b26396a9b%2FRhythm_Icon.png%3Fauto%3Dwebp&w=3840&q=75)\
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Rhythm\
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Take the right actions at the right moment](/platform/rhythm)

[![Drift Icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fbltf67ca17649eaef8e%2F66aa3c0ac1034422f0068605%2FDrift_Icon_-_Active.png%3Fauto%3Dwebp&w=3840&q=75)\
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Drift\
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Engage in-market buyers early](/platform/drift)

- [Take a Tour\
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See our solutions in action with self-guided tours](/take-a-tour)

Solutions

BY ROLE

- [Revenue Operations](/solutions/revenue-operations/)
- [Sales Leaders](/solutions/sales-leaders/)
- [Account Executives](/solutions/account-executives/)
- [Sales Development](/solutions/sales-development-reps/)
- [Customer Success](/solutions/customer-success-management/)
- [Marketing](/solutions/marketing)

BY NEED

- [Technology and Workflow Optimization](/solutions/technology-and-workflow-optimization/)
- [Team Productivity and Performance](/solutions/team-productivity-and-performance/)
- [Pipeline Creation and Coverage](/solutions/pipeline-creation-and-coverage/)
- [Opportunity Acceleration and Management](/solutions/opportunity-acceleration-and-management/)
- [Customer Loyalty and Growth](/solutions/customer-loyalty-and-growth/)

[Pricing](/pricing/)

Resources

- [Resource Center](/resources)
- [Case Studies](/resources/case-studies)
- [Blog](/resources/blog)
- [Partner Marketplace](https://marketplace.salesloft.com/)
- [Customer Hub](https://champions.salesloft.com)
- [Events](/events)
- [Innovation Center](/innovation)

Company

- [About Us](/company)
- [Why Salesloft](/company/why-salesloft/)
- [Careers](/company/careers/)
- [Diversity](/company/diversity-equity-inclusion/)
- [Newsroom](/company/newsroom/)
- [Leadership](/company/leadership/)
- [Partners](/partner-with-salesloft/)

Support

- [Platform Status](https://status.salesloft.com/)
- [Trust](https://trust.salesloft.com/)
- [Champions Customer Hub](https://champions.salesloft.com/)

[Contact Us](/contact-us/)

Log In

- [Log in to Salesloft](https://accounts.salesloft.com/sign_in?return_to=https://app.salesloft.com)
- [Log in to Drift](https://start.drift.com/login)

[Request a Demo](/see-it-live/)

![Drift icon](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt205e332b64af9839%2F669e764335a68ec4fa6c26e5%2FDrift_Icon_-_Active.png%3Fauto%3Dwebp&w=3840&q=75)

# Drift

## Give buyers the experiences they crave.

80% of purchasing decisions are based on buyer experiences. Elevate buyer engagement and deliver experiences your buyers will love with AI that listens, understands, and learns from your site visitors. As a pioneer in [Conversational Marketing](https://www.salesloft.com/platform/conversational-marketing), Drift's patented AI capabilities transform website visitors into loyal customers.

[Request a Demo](https://www.salesloft.com/see-it-live)

![drift platform hero](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt8dbb9a6085e17bae%2F6691646da88e5e301344e97e%2FDrift_L1_Hero.jpg%3Fauto%3Dwebp&w=3840&q=75)

## Convert website visitors, one (virtual) conversation at a time

![drift suggested reply](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fbltd0abe8a8ee4744ec%2F669164ca972015b5c8faefe6%2FDrift_L1_Image_4.jpg%3Fauto%3Dwebp&w=3840&q=75)

[Learn More](/platform/drift/email)

Prioritize and act on high intent buying signals

Instantly engage and get eager buyers to sign by acting on high intent buying signals directly in your workflow. Drift recommends AI-generated email content based on relevant buyer activity.

Instantly enrich and recognize qualified leads

Recognize qualified leads and accounts - without forms - to deliver individualized experiences and increase engagement. Drift Intel gives you information you used to have to ask visitors (like company name, location, etc.) so you can automatically greet them with a personalized message.

Personalize chat experiences with little upkeep

Traditional playbooks are time-intensive to create and maintain. Spend more time on productive conversations with Bionic Chatbots, which use AI to deliver accurate, on-brand answers to all of your site visitors' questions.

[Learn More](/platform/drift/email)

## Personalize conversations at every stage of the journey

![live chat hero](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt104dbb6481c6d308%2F66915a8b71ee7a77e9da8b0d%2FLive_Chat_Hero.jpg%3Fauto%3Dwebp&w=3840&q=75)

### Live Chat

Interact with visitors NOW via live conversation instead of later after they've filled out a form.

[Learn More](/platform/drift/live-chat)

![drift email hero](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt78b32ccb8afc3c60%2F66915c480e30345c179284f7%2FBionic_Chatbot_Hero.jpg%3Fauto%3Dwebp&w=3840&q=75)

### Drift Bionic Chatbots

Elevate customer interactions with intelligent, personalized, and real-time AI responses.

[Learn More](/platform/drift/bionic-chatbots)

![custom chatbot hero](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt6e63db4d6bc73e3b%2F66915b2baf53de2c96fb6809%2FCustom_Chat_Hero.jpg%3Fauto%3Dwebp&w=3840&q=75)

### Custom Chatbots

Engage and qualify web visitors in seconds with individualized messages and interactions. No forms necessary.

[Learn More](/platform/drift/custom-chatbots)

![drift fastlane hero](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt4366e9fa6c4f9b17%2F6691591daf53de9019fb67f3%2FDrift_Fastlane_Hero.jpg%3Fauto%3Dwebp&w=3840&q=75)

### Drift Fastlane

Qualify leads in real-time from your lead forms to engage buyers instantly and drive more pipeline.

[Learn More](/platform/drift/fastlane)

![drift email hero](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt450f36dc67d35cb1%2F66915856b75f86b4996754e0%2FDrift_Email_Hero.jpg%3Fauto%3Dwebp&w=3840&q=75)

### Drift Email

Route real human responses to the right person instantly to guarantee follow-up and drive more pipeline.

[Learn More](/platform/drift/email)

![conversational landing page hero](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblta735e6e378b92eae%2F669153b9c22aaf447c3cb051%2FConversational_LP_Hero.jpg%3Fauto%3Dwebp&w=3840&q=75)

### Conversational Landing Pages

Build chat-centric landing pages to engage customers and start conversations.

[Learn More](/platform/drift/conversational-landing-pages)

![Drift Reporting Hero](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fbltf6f2ef8ab353ae1d%2F6691573eb10c01271be4fa50%2FDrift_Reporting_Hero.jpg%3Fauto%3Dwebp&w=3840&q=75)

### ROI Reporting

Have the data to talk about how many dollars you've generated with chat tools.

[Learn More](/platform/drift/reporting)

![Drift Engage Hero](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt9e35e00f6cfffbb6%2F669156826c5f428fd1cef884%2FEngage_Hero_-_Updated.jpg%3Fauto%3Dwebp&w=3840&q=75)

### Drift Engage

Deanonymize every site visitor to give your team more visibility into intent-based web traffic

[Learn More](/platform/drift/engage)

![SAP Concur logo](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt1e73e80872874384%2F66a1778a9cd6fdea3df245c9%2FSAP_Concur_idzS730RuH_1.svg%3Fauto%3Dwebp&w=3840&q=75)

> We've seen positive impacts across all stages of the buyer's journey from Drift, owing to meaningful personalization. We've improved website conversion, sourced incremental leads, and accelerated the sales process. Drift is now one of our most-loved martech tools.

* * *

![Stephen Measelle headshot](/_next/image?url=https%3A%2F%2Fimages.contentstack.io%2Fv3%2Fassets%2Fblt48e9deb40787970b%2Fblt52a0c7b4de44cc29%2F66a178015c5264650526f255%2FStephen-Measelle.jpg&w=3840&q=75)

Steve Measelle

VP of Marketing Global Performance & Strategy

## Ready to see  Salesloft in action?

[Request a Demo](/see-it-live)

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