13 Contoh Artificial Intelligence (AI) di Kehidupan Sehari - Hari
1. Asisten virtual · 2. Chat GPT · 3. Search Engine · 4. Media Sosial · 5. Aplikasi Musik dan Film Berlangganan · 6. Autocorrect · 7. Aplikasi ...
survei Forbes Advisor
Artificial intelligence (AI) adalah teknologi kecerdasan buatan yang mampu meniru bentuk, sifat hingga cara kerja manusia. Bahkan menurut <anchor>survei Forbes Advisor</anchor> bahwa sebanyak 64% perusahaan meyakini bahwa penggunaan artificial intelligence akan berkontribusi dalam meningkatkan produktivitas secara menyeluruh.
24 Top AI Statistics & Trends In 2024 – Forbes Advisor
24 Top AI Statistics & Trends In 2024 – Forbes Advisor

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HR & Payroll



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[How To Do Payroll](https://www.forbes.com/advisor/business/how-to-do-payroll/) [Payroll Outsourcing Guide](https://www.forbes.com/advisor/business/payroll-outsourcing/) [How To Pay Employees](https://www.forbes.com/advisor/business/how-to-pay-employees/) [HR Software Pricing](https://www.forbes.com/advisor/business/hr-software-pricing/) [Employee Benefits Guide](https://www.forbes.com/advisor/business/employee-benefits/) [HR Compliance Guide](https://www.forbes.com/advisor/business/hr-compliance/) [HR Analytics Guide](https://www.forbes.com/advisor/business/hr-analytics/)

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Web Design & Hosting



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[Best Website Builders](https://www.forbes.com/advisor/business/software/best-website-builders/) [Best E-commerce Platforms](/advisor/business/software/best-ecommerce-platform/) [Best Blogging Platforms](https://www.forbes.com/advisor/business/software/best-blogging-platforms/) [Best Web Hosting Services](https://www.forbes.com/advisor/business/software/best-web-hosting-services/) [Best Domain Registrars](https://www.forbes.com/advisor/business/software/best-domain-registrar/) [Best Landing Page Builders](https://www.forbes.com/advisor/business/software/best-landing-page-builder/) [Best WordPress Hosting Services](https://www.forbes.com/advisor/business/software/best-wordpress-hosting-services/) [Best VPS Hosting Services](https://www.forbes.com/advisor/business/software/best-vps-hosting/) [Best Dedicated Hosting Services](https://www.forbes.com/advisor/business/software/best-dedicated-server-hosting/) [Best Shared Web Hosting Services](https://www.forbes.com/advisor/business/software/best-shared-hosting/)

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[How To Make A Website](https://www.forbes.com/advisor/business/how-to-make-a-website-for-your-business/) [How To Start An Online Store](https://www.forbes.com/advisor/business/how-to-start-an-online-store/) [How To Host A Website](https://www.forbes.com/advisor/business/how-host-own-website/) [How To Start A Blog](https://www.forbes.com/advisor/business/start-a-blog/) [How To Register A Domain Name](https://www.forbes.com/advisor/business/how-register-domain-name/) [How To Create A Business Email](https://www.forbes.com/advisor/business/how-to-create-business-email/) [How Much Does A Website Cost?](https://www.forbes.com/advisor/business/software/how-much-does-a-website-cost/) [Web Hosting Cost](https://www.forbes.com/advisor/business/website-hosting-cost/)

- Reviews



[Weebly Review](https://www.forbes.com/advisor/business/weebly-review/) [GoDaddy Review](https://www.forbes.com/advisor/business/software/godaddy-web-hosting/) [IONOS Review](https://www.forbes.com/advisor/business/software/ionos-review/) [Squarespace Review](https://www.forbes.com/advisor/business/software/squarespace-review/) [HostGator Review](https://www.forbes.com/advisor/business/software/hostgator-review/) [Wix Review](https://www.forbes.com/advisor/business/software/wix-review/) [Shopify Review](https://www.forbes.com/advisor/business/software/shopify-review/) [Hostinger Review](https://www.forbes.com/advisor/business/hostinger-review/) [WordPress Review](https://www.forbes.com/advisor/business/software/wordpress-review/) [Duda Review](https://www.forbes.com/advisor/business/software/duda-review/)


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Payment Processing



- [Payment Processing](https://forbes.com/advisor/business/)
- Best Ofs



[Best Credit Card Processing Companies](https://www.forbes.com/advisor/business/software/best-credit-card-processing-companies/) [Best Merchant Account Services](https://www.forbes.com/advisor/business/best-merchant-account-services/) [Best High Risk Merchant Account Services](https://www.forbes.com/advisor/business/best-high-risk-merchant-account-providers/) [Best POS Systems](https://www.forbes.com/advisor/business/software/best-pos-system-for-small-business/) [Best Restaurant POS Systems](https://www.forbes.com/advisor/business/software/best-restaurant-pos-systems/) [Best Retail POS Systems](https://www.forbes.com/advisor/business/software/best-retail-pos-system/) [Best Credit Card Readers](https://www.forbes.com/advisor/business/software/best-mobile-credit-card-readers/) [Best Payment Gateways](https://www.forbes.com/advisor/business/software/best-payment-gateways/) [Best ACH Payment Processing](https://www.forbes.com/advisor/business/software/best-ach-payment-processing/) [Cheap Credit Card Processing Services](https://www.forbes.com/advisor/business/accept-credit-card-payments-cheap/)

- Guides



[How To Accept Credit Card Payments](https://www.forbes.com/advisor/business/how-to-accept-credit-card-payments/) [How To Accept Online Payments](https://www.forbes.com/advisor/business/software/accept-online-payments/) [How To Accept ACH Payments](https://www.forbes.com/advisor/business/accept-ach-payments/) [How To Accept Apple Pay](https://www.forbes.com/advisor/business/how-accept-apple-pay/) [Credit Card Processing Fees](https://www.forbes.com/advisor/business/credit-card-processing-fees/) [What Is A Convenience Fee?](https://www.forbes.com/advisor/business/what-is-convenience-fee/)

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[Square Review](https://www.forbes.com/advisor/business/software/square-review/) [Clover POS Review](https://www.forbes.com/advisor/business/software/best-payment-gateways/%20https://www.forbes.com/advisor/business/software/best-ach-payment-processing/%20https://www.forbes.com/advisor/business/accept-credit-card-payments-cheap/%20%20https://www.forbes.com/advisor/business/how-to-accept-credit-card-payments/%20https://www.forbes.com/advisor/business/software/accept-online-payments/%20https://www.forbes.com/advisor/business/accept-ach-payments/%20https://www.forbes.com/advisor/business/how-accept-apple-pay/%20https://www.forbes.com/advisor/business/credit-card-processing-fees/%20https://www.forbes.com/advisor/business/what-is-convenience-fee/%20%20https://www.forbes.com/advisor/business/software/square-review/%20https://www.forbes.com/advisor/business/toast-pos-review/) [Toast POS Review](https://www.forbes.com/advisor/business/software/clover-pos-review/) [TouchBistro Review](https://www.forbes.com/advisor/business/software/touchbistro-review/) [Lightspeed POS Review](https://www.forbes.com/advisor/business/software/lightspeed-pos-review/) [Stripe Review](https://www.forbes.com/advisor/business/software/stripe-review/) [Stax Review](https://www.forbes.com/advisor/business/software/stax-review/) [PayPal Review](https://www.forbes.com/advisor/business/software/paypal-review/) [Payment Depot Review](https://www.forbes.com/advisor/business/payment-depot-review/) [Helcim Review](https://www.forbes.com/advisor/business/software/helcim-review/)


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VoIP & Communication



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[Best VoIP Services](https://www.forbes.com/advisor/business/software/best-voip-service/) [Best Cheap VoIP Services](https://www.forbes.com/advisor/business/services/best-cheap-voip-services/) [Best VoIP Apps](https://www.forbes.com/advisor/business/software/best-voip-apps/) [Best Call Center Software](https://www.forbes.com/advisor/business/software/best-call-center-software/) [Best Answering Services](https://www.forbes.com/advisor/business/software/best-answering-services/) [Best Business Cell Phone Plans](https://www.forbes.com/advisor/business/software/best-business-cell-phone-plans/) [Best Webinar Software](https://www.forbes.com/advisor/business/software/best-webinar-software/) [Best Live Chat Software](https://www.forbes.com/advisor/business/software/best-live-chat-software/) [Best Auto Dialers](https://www.forbes.com/advisor/business/best-auto-dialer/) [Best Online Fax Services](https://www.forbes.com/advisor/business/software/best-online-fax-services/)

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[How to Get a Free Business Phone Number](https://www.forbes.com/advisor/business/services/free-business-phone-number/) [What Is VoIP?](https://www.forbes.com/advisor/business/software/what-voip/) [How To Set Up VoIP](https://www.forbes.com/advisor/business/software/how-to-set-up-voip-system/) [How To Send A Fax](https://www.forbes.com/advisor/business/how-to-send-fax/) [How To Get A Toll-Free Number](https://www.forbes.com/advisor/business/get-a-toll-free-number/) [How To Port A Phone Number](https://www.forbes.com/advisor/business/how-to-port-phone-number/)

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[Google Voice Review](https://www.forbes.com/advisor/business/software/google-voice-review/) [RingCentral Review](https://www.forbes.com/advisor/business/software/ringcentral-review/) [Dialpad Review](https://www.forbes.com/advisor/business/software/dialpad-review/) [Intermedia Unite Review](https://www.forbes.com/advisor/business/software/intermedia-unite-review/) [Nextiva Review](https://www.forbes.com/advisor/business/software/nextiva-review/) [Grasshopper Review](https://www.forbes.com/advisor/business/software/grasshopper-review/) [Zoom Review](https://www.forbes.com/advisor/business/software/zoom-review/) [8x8 Review](https://www.forbes.com/advisor/business/software/8x8-review/) [Aircall Review](https://www.forbes.com/advisor/business/software/aircall-review/) [Ooma Office Review](https://www.forbes.com/advisor/business/software/ooma-office-review/)


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Project Management



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[Best Project Management Software](https://www.forbes.com/advisor/business/software/best-project-management-software/) [Best Free Project Management Software](https://www.forbes.com/advisor/business/software/free-project-management-software/) [Best Task Management Software](https://www.forbes.com/advisor/business/software/best-task-management-software/) [Best Gantt Chart Software](https://www.forbes.com/advisor/business/software/best-gantt-chart-software/) [Best Kanban Software](https://www.forbes.com/advisor/business/software/best-kanban-software/) [Best Construction Project Management Software](https://www.forbes.com/advisor/business/best-construction-project-management-software/) [Best Marketing Project Management Software](https://www.forbes.com/advisor/business/software/best-marketing-project-management-software/) [Best Enterprise Project Management Software](https://www.forbes.com/advisor/business/software/best-enterprise-project-management-software/)

- Guides



[What is Project Management?](https://www.forbes.com/advisor/business/what-is-project-management/) [Project Management Methodologies](https://www.forbes.com/advisor/business/project-management-methodologies/) [Gantt Chart](https://www.forbes.com/advisor/business/software/what-is-a-gantt-chart/) [Kanban Board](https://www.forbes.com/advisor/business/software/what-is-kanban-board/) [RACI Chart](https://www.forbes.com/advisor/business/raci-chart/) [S.M.A.R.T. Goals](https://www.forbes.com/advisor/business/smart-goals/) [Work Breakdown Structure (WBS)](https://www.forbes.com/advisor/business/what-is-work-breakdown-structure/) [Free Project Plan Template](https://www.forbes.com/advisor/business/project-plan-template/) [How To Create A Project Timeline](https://www.forbes.com/advisor/business/software/create-a-project-timeline/)

- Reviews



[ClickUp Review](https://www.forbes.com/advisor/business/software/clickup-review/) [Monday.com Review](https://www.forbes.com/advisor/business/software/mondaycom-review/) [Asana Review](https://www.forbes.com/advisor/business/software/asana-review/) [Smartsheet Review](https://www.forbes.com/advisor/business/software/smartsheet-review/) [Notion Review](https://www.forbes.com/advisor/business/software/notion-review/) [Teamwork Review](https://www.forbes.com/advisor/business/software/teamwork-review/) [Wrike Review](https://www.forbes.com/advisor/business/software/wrike-review/) [Jira Review](https://www.forbes.com/advisor/business/software/jira-review/) [Airtable Review](https://www.forbes.com/advisor/business/software/airtable-review/) [Trello Review](https://www.forbes.com/advisor/business/software/trello-review/)


- [Privacy & Security](https://www.forbes.com/advisor/business/)


Privacy & Security



- [Privacy & Security](https://www.forbes.com/advisor/business/)
- Best Ofs



[Best VPN](https://www.forbes.com/advisor/business/software/best-vpn/) [Best Antivirus Software](https://www.forbes.com/advisor/business/software/best-antivirus-software/) [Best Password Managers](https://www.forbes.com/advisor/business/software/best-password-managers/) [Best Free VPN](https://www.forbes.com/advisor/business/best-free-vpn/) [Best Cheap VPN](https://www.forbes.com/advisor/business/software/best-cheap-vpn/) [Best iPhone VPN](https://www.forbes.com/advisor/business/software/best-vpn-for-iphone/) [Best Android VPN](https://www.forbes.com/advisor/business/software/best-vpn-for-android/) [Best Business VPN](https://www.forbes.com/advisor/business/software/best-business-vpn/) [Best Gaming VPN](https://www.forbes.com/advisor/business/software/best-vpn-gaming/) [Best Netflix VPN](https://www.forbes.com/advisor/business/software/best-netflix-vpn/)

- Guides



[How To Set Up A VPN](https://www.forbes.com/advisor/business/software/how-to-set-up-a-vpn/) [VPN Cost Guide](https://www.forbes.com/advisor/business/software/vpn-cost/) [Internet Safety Guide](https://www.forbes.com/advisor/business/internet-safety/) [Are VPNs Legal?](https://www.forbes.com/advisor/business/are-vpns-legal/) [How To Change Your IP Address](https://www.forbes.com/advisor/business/software/how-to-change-ip-address/) [How To Hide Your IP Address](https://www.forbes.com/advisor/business/how-hide-ip-address/) [How To Share A Password](https://www.forbes.com/advisor/business/how-share-password/)

- Reviews



[NordVPN Review](https://www.forbes.com/advisor/business/software/nordvpn-review/) [TorGuard VPN Review](https://www.forbes.com/advisor/business/software/torguard-review/) [TunnelBear Review](https://www.forbes.com/advisor/business/software/tunnelbear-vpn/) [Private Internet Access Review](https://www.forbes.com/advisor/business/software/private-internet-access-vpn-review/) [hide.me Review](https://www.forbes.com/advisor/business/software/hideme-review/) [Surfshark Review](https://www.forbes.com/advisor/business/software/surfshark-vpn-review/) [VPN Unlimited Review](https://www.forbes.com/advisor/business/software/keepsolid-vpn-unlimited-review/) [ExpressVPN Review](https://www.forbes.com/advisor/business/software/expressvpn-review/) [CyberGhost VPN Review](https://www.forbes.com/advisor/business/software/cyberghost-vpn-review/)


- [CRM](https://forbes.com/advisor/business/)


CRM



- [CRM](https://forbes.com/advisor/business/)
- Best Ofs



[Best CRM Software](https://www.forbes.com/advisor/business/software/best-crm-software/) [Best CRM For Small Business](https://www.forbes.com/advisor/business/software/best-crm-small-business/) [Best Contact Center CRM](https://www.forbes.com/advisor/business/software/best-contact-center-crm/) [Best CRM For Real Estate](https://www.forbes.com/advisor/business/software/best-real-estate-crm/) [Best Marketing CRM](https://www.forbes.com/advisor/business/software/best-marketing-crm/) [Best CRM For Financial Advisors](https://www.forbes.com/advisor/business/software/best-crm-financial-advisors/) [Best Open Source CRM](https://www.forbes.com/advisor/business/software/best-open-source-crm/) [Best Free CRM](https://www.forbes.com/advisor/business/software/best-free-crms/)

- Guides



[CRM Pricing Guide](https://www.forbes.com/advisor/business/software/crm-pricing/) [CRM Pricing Guide](https://www.forbes.com/advisor/business/software/crm-pricing/) [CRM Implementation](https://www.forbes.com/advisor/business/crm-implementation/) [CRM Automation](https://www.forbes.com/advisor/business/crm-automation/) [CRM Integrations](https://www.forbes.com/advisor/business/software/what-is-crm-integration/) [Customer Onboarding](https://www.forbes.com/advisor/business/customer-onboarding/) [Customer Segmentation](https://www.forbes.com/advisor/business/customer-segmentation/) [Customer Engagement](https://www.forbes.com/advisor/business/customer-engagement/) [Customer Lifecycle Management](https://www.forbes.com/advisor/business/customer-lifecycle-management/) [Customer Retention Strategies](https://www.forbes.com/advisor/business/customer-retention-strategies/)

- Reviews



[Zoho CRM Review](https://www.forbes.com/advisor/business/software/zoho-crm-review/) [Salesforce Review](https://www.forbes.com/advisor/business/software/salesforce-review/) [Monday.com Review](https://www.forbes.com/advisor/business/software/mondaycom-review/) [HubSpot Review](https://www.forbes.com/advisor/business/software/hubspot-crm-review/) [Bitrix24 Review](https://www.forbes.com/advisor/business/software/bitrix24-review/) [HoneyBook Review](https://www.forbes.com/advisor/business/software/honeybook-review/) [Zendesk Sell Review](https://www.forbes.com/advisor/business/software/zendesk-sell-review/) [Pipedrive Review](https://www.forbes.com/advisor/business/software/pipedrive-review/) [Freshsales Review](https://www.forbes.com/advisor/business/software/freshsales-review/) [Insightly Review](https://www.forbes.com/advisor/business/software/insightly-review/)


- [Accounting, Billing & Invoicing](https://forbes.com/advisor/business/)


Accounting, Billing & Invoicing



- [Accounting, Billing & Invoicing](https://forbes.com/advisor/business/)
- Best Ofs



[Best Accounting Software For Small Business](https://www.forbes.com/advisor/business/software/best-accounting-software/) [Best Invoicing Software](https://www.forbes.com/advisor/business/software/best-invoicing-software/) [Best Online Bookkeeping Services](https://www.forbes.com/advisor/business/software/best-online-bookkeeping-services/) [Best Business Expense Tracker Apps](https://www.forbes.com/advisor/business/software/best-business-expense-tracker-apps/) [Best Cloud Accounting Software](https://www.forbes.com/advisor/business/software/best-cloud-accounting-software/) [Best Construction Accounting Software](https://www.forbes.com/advisor/business/software/best-construction-accounting-software/) [Best Real Estate Accounting Software](https://www.forbes.com/advisor/business/software/best-real-estate-accounting-software/) [Best Nonprofit Accounting Software](https://www.forbes.com/advisor/business/software/best-accounting-software-nonprofits/) [Best Mac Accounting Software](https://www.forbes.com/advisor/business/software/best-accounting-software-mac/)

- Guides



[What Is Accounting?](https://www.forbes.com/advisor/business/what-is-accounting/) [Small Business Bookkeeping](https://www.forbes.com/advisor/business/small-business-bookkeeping/) [How To Find An Accountant](https://www.forbes.com/advisor/business/how-find-small-business-accountant/) [How To Send An Invoice](https://www.forbes.com/advisor/business/how-to-send-an-invoice/) [How Much Does An Accountant Cost?](https://www.forbes.com/advisor/business/accountant-cost/) [The Accounting Cycle](https://www.forbes.com/advisor/business/accounting-cycle/) [Tracking Business Expenses](https://www.forbes.com/advisor/business/how-track-business-expenses/) [Types Of Accounting](https://www.forbes.com/advisor/business/8-types-of-accounting-explained/)

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## Table of Contents

- [Top AI Statistics](#top_ai_statistics_section)
- [AI Adoption Statistics](#ai_adoption_statistics_section)
- [AI Workforce and Employment Impacts](#ai_workforce_and_employment_impacts_section)
- [AI Business Impacts](#ai_business_impacts_section)
- [AI Trust and User Sentiment](#ai_trust_and_user_sentiment_section)
- [Most Popular AI Uses in 2024](#most_popular_ai_uses_in_2024_section)
- [Sources](#sources_section)

Show more

## Top AI Statistics

Discover the most impactful artificial intelligence (AI) statistics that highlight the growth and influence of artificial intelligence, such as [chatbots](https://www.forbes.com/advisor/business/software/best-chatbots/) on various industries, the economy and the workforce. Whether it’s market-size projections or productivity enhancements, these statistics provide a comprehensive understanding of AI’s rapid evolution and potential to shape the future. Learn about the AI trends that will determine the state of technology, business and society in the upcoming years.

### AI market size is expected to reach $407 billion by 2027

The AI market is projected to reach a staggering $407 billion by 2027, experiencing substantial growth from its estimated $86.9 billion revenue in 2022. [\[1\]](#sources_section)

### AI will have an estimated 21% net increase on the United States GDP by 2030

AI is expected to contribute a significant 21% net increase to the United States GDP by 2030, showcasing its impact on economic growth. [\[2\]](#sources_section)

### Over 75% of consumers are concerned about misinformation from AI

Our in-house survey on [AI consumer sentiment](https://www.forbes.com/advisor/business/artificial-intelligence-consumer-sentiment/) shows AI is anticipated to add a substantial 21% net boost to the United States GDP by 2030, indicating its influence on economic growth.

### ChatGPT had 1 million users within the first five days of being available

[ChatGPT’s](https://www.forbes.com/advisor/business/software/what-is-chatgpt/) remarkable adoption rate is evident as it garnered 1 million users within the first five days of its release. [\[2\]](#sources_section)

### One in 10 cars will be self-driving by 2030

It is expected that 10% of vehicles will be driverless by 2030, as the global market of self-driving cars is forecasted to increase from 20.3 million in 2021 to 62.4 million. [\[1\]](#sources_section)

### 64% of businesses expect AI to increase productivity

A significant 64% of businesses believe that artificial intelligence will help increase their overall productivity, as revealed in a Forbes Advisor survey. This demonstrates the growing confidence in AI’s potential to transform business operations. [\[3\]](#sources_section)

* * *

## AI Adoption Statistics

### Half of U.S. mobile users use voice search every day

Voice search is on the rise, with 50% of U.S. mobile users using it daily, according to UpCity. This trend showcases the growing prevalence of AI-powered voice assistants in everyday life. [\[4\]](#sources_section)

### AI is expected to see an annual growth rate of 37.3% from 2023 to 2030

AI continues to revolutionize various industries, with an expected annual growth rate of 37.3% between 2023 and 2030, as reported by Grand View Research. This rapid growth emphasizes the increasing impact of AI technologies in the coming years. [\[5\]](#sources_section)

### A quarter of companies are adopting AI because of labor shortages

As labor shortages become a pressing concern, 25% of companies are turning to AI adoption to address this issue, according to an IBM report. AI helps businesses optimize operations and compensate for the lack of human resources. [\[6\]](#sources_section)

### Chinese companies have had the highest adoption rate of AI

China leads in AI adoption, with 58% of companies deploying AI and 30% considering integration. In comparison, the United States has a lower adoption rate, with 25% of companies using AI and 43% exploring its potential applications. [\[6\]](#sources_section)

* * *

## AI Workforce and Employment Impacts

### 77% are concerned that AI will cause job loss in the next year

A substantial 77% of people expressed their apprehension that AI could bring about job losses in the imminent future, indicating widespread concern about the potential impact of technology on employment opportunities. [\[7\]](#sources_section)

### 400 million workers could be displaced because of AI

As AI evolves, it could displace 400 million workers worldwide. A McKinsey report predicts that between 2016 and 2030, AI-related advancements may affect around 15% of the global workforce. [\[8\]](#sources_section)

### Research estimates AI will create 97 million jobs

According to World Economic Forum research, AI is projected to create around 97 million new jobs, potentially countering workforce displacement concerns. [\[9\]](#sources_section)

### Software engineers and data engineers are being recruited for AI support

As AI becomes more integrated into businesses, there is a growing demand for AI support roles. In 2022, 39% of businesses reported hiring software engineers, and 35% hired data engineers for AI-related positions, according to a McKinsey report. [\[8\]](#sources_section)

### The manufacturing industry is expected to see the largest financial impact due to AI

An Accenture report forecasts that the manufacturing sector will reap the greatest financial benefit from AI adoption, with a gain of $3.8 trillion expected by 2035. AI has the potential to drastically alter the sector’s economic impact. [\[10\]](#sources_section)

* * *

## AI Business Impacts

### Nearly a quarter of business owners are concerned about AI affecting website traffic

A [Forbes Advisor survey](https://www.forbes.com/advisor/business/software/ai-in-business/) reveals that 24% of business owners express concern about AI’s potential impact on their website traffic, reflecting the uncertainties some businesses face regarding the integration of AI in their operations. [\[3\]](#sources_section)

### 97% of business owners believe ChatGPT will help their business

According to [Forbes Advisor](https://www.forbes.com/advisor/business/software/ai-in-business/), a staggering 97% of business owners believe that ChatGPT will benefit their businesses. One in three businesses plan to use ChatGPT to create website content, while 44% aim to generate content in multiple languages. [\[3\]](#sources_section)

### Over 60% of business owners believe AI will improve customer relationships

[Forbes Advisor reports](https://www.forbes.com/advisor/business/software/ai-in-business/) that 64% of business owners believe AI has the potential to improve customer relationships, indicating a positive outlook on the role of AI in enhancing client interactions. [\[3\]](#sources_section)

### Over 60% of business owners say AI will increase productivity

Over 60% of business owners believe AI will increase productivity. Specifically, 64% stated that AI would improve business productivity, and 42% believe it will streamline job processes. [\[3\]](#sources_section)

### 43% of businesses are concerned about technology dependence

Forty-three percent of businesses are concerned about technology dependence, and an additional 35% worry about having the technical skills to use AI effectively. These concerns highlight the challenges that organizations face while adopting AI technologies. [\[3\]](#sources_section)

* * *

## AI Trust and User Sentiment

### The majority of consumers are concerned about businesses using AI

A significant majority of consumers express concern about businesses using AI. As AI plays a larger role in various industries, addressing consumer apprehensions will be crucial for businesses. [\[7\]](#sources_section)

### 65% of consumers say they’ll still trust businesses who use AI

Despite concerns about AI usage, 65% of consumers still trust businesses that employ AI technology. This suggests that when businesses use AI responsibly and transparently, they can maintain consumer confidence and even harness AI's potential to improve customer experiences. [\[7\]](#sources_section)

### More than half believe AI will improve written content

Over half of respondents, 54%, believe that AI can improve written content, suggesting that AI-driven solutions such as ChatGPT have the potential to enhance text quality, creativity and efficiency in various content creation contexts. [\[7\]](#sources_section)

* * *

## Most Popular AI Uses in 2024

The most popular AI uses include responding to messages, answering financial questions, planning travel itineraries and crafting social media posts as its versatility transforms everyday tasks. [\[7\]](#sources_section)

Visit our hub to view more [statistic pages.](https://www.forbes.com/advisor/statistics/)

* * *

## Sources

01. Marketsandmarkets
02. Statista
03. Forbes Advisor. [How Businesses Are Using Artificial Intelligence In 2023.](https://www.forbes.com/advisor/business/software/ai-in-business/)
04. UpCity
05. GrandViewResearch
06. IBM
07. Forbes Advisor. [Over 75% Of Consumers Are Concerned About Misinformation From Artificial Intelligence](https://www.forbes.com/advisor/business/artificial-intelligence-consumer-sentiment/).
08. McKinsey & Company
09. WeForum
10. Accenture

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