ग्रोथ मार्केटिंग
How to Do REAL Growth Marketing (22 Strategies & Examples)
Growth marketing is more than just a buzzword for growing businesses. It's a well-devised plan for sustainable progress and taking your business to greater ...
video chat tools
Customer support is one of the most important aspects of user experience. Automating the sales and support process allows you to optimize communication with your leads and customers. Chatbots and <anchor>video chat tools</anchor> are great options for doing so.
Video chat software and video call for support teams - Crisp
Video chat software and video call for support teams - Crisp

[Crisp](https://crisp.chat/en/)

- Features








[Widget\
\
Craft meaningful interactions with a website chat widget](https://crisp.chat/en/livechat/) [Chatbot\
\
Build chatbots for automated conversations](https://crisp.chat/en/chatbot/) [CRM\
\
Improve your leads and customers' knowledge](https://crisp.chat/en/crm/) [Shared Inbox\
\
Get more work done, together](https://crisp.chat/en/shared-inbox/) [Ticketing System\
\
Optimize your customer support in an efficient way](https://crisp.chat/en/ticket/) [Campaigns\
\
Boost your engagement by sending email and in-app messages](https://crisp.chat/en/campaigns/) [Knowledge\
\
A knowledge base to give instant answers to your customers](https://crisp.chat/en/knowledge/) [Status Page\
\
Monitor your system and alert users when something goes wrong](https://crisp.chat/en/status/)

- [Apps](https://crisp.chat/en/apps/)
- [Pricing](https://crisp.chat/en/pricing/)
- [Integrations](https://crisp.chat/en/integrations/)
- Help








[Help Center\
\
Learn how to use and configure Crisp](https://help.crisp.chat/) [Crisp Unleash\
\
Videos to learn best practices for using Crisp](https://crisp.chat/en/unleash/) [Developer Hub\
\
Use Crisp APIs to adapt Crisp to custom use cases](https://docs.crisp.chat/)


- [Log In](https://app.crisp.chat/)
- [Get Started](https://app.crisp.chat/initiate/signup/?locale=en)
- [Go to Dashboard](https://app.crisp.chat/)

- [Contact us](https://crisp.chat/en/contact/)
- [About us](https://crisp.chat/en/about/)
- [Jobs](https://crisp.chat/en/careers/)
- [Terms of use](https://crisp.chat/en/terms/)
- [Privacy](https://crisp.chat/en/privacy/)

- [Status](https://status.crisp.chat/)
- [Blog](https://crisp.chat/en/blog/)
- [Facebook](https://www.facebook.com/crispchat)
- [Twitter](https://twitter.com/crisp_im)

# Bring a video chat software to your customer's experience

## Interact with customers through voice or video call to humanize your customers' relationship

[Use Crisp for free](https://app.crisp.chat/initiate/signup/?locale=en)

14-day free trial

No engagement

4.6/5 out of 761 reviews

With an increasing need for human relationships, companies need to humanize the relationship with their customers. To help companies improve their customer support, Crisp has built the perfect video call software which comes with no additional plugin. By engaging with audio or video call with customers, companies are now able to create human links with their users. Taking advantage of video chat for customer support can make your customer experience even more delightful, don't miss it!

#### Integrate Crisp with your favorite apps

[Check out our integrations](https://crisp.chat/en/integrations/)

### No additional plugin

#### Start a video chat straight from your browser

### Humanize your brand

#### Show instantly the human side of your brand

### Better understand customers

#### Voice and video chat are perfect for customer support

500,000 brands are already using Crisp to improve their customer experience

[See their testimonials](https://crisp.chat/en/testimonials/)

## Frequently Asked Questions

### 🤔 What is video chat?

Video chat is an online face-to-face, visual communication performed with other Internet users by using a webcam and dedicated software. At Crisp, Video chat is dedicated to offering voice and video support for people that are browsing your website or your app. The term stemmed from programs that evolved from text-based chats to incorporating two-way video interaction. Video chat is usually used when video-based communication is incorporated into a preexisting service. For instance, at Crisp, we incorporated video chat and audio chat software to our live chat software.

### 📹 What is the best video call software?

There are multiple ways to answer this question and choosing a video chat software can be complex. As a company that is looking for a video chat for your website, you should be looking at a global level. Do not look at video chat only but step back and think about it as a feature of your customer support platform so it can fit in a multiple of other solutions that can bring value to your entire company. Still, if you're only looking for the best video chat software, here is what you should look for: - Ability to start a video call (When, with who) - Additional plugin needed - Ability to be audio-only - Screen-sharing

### 🤷‍♂️ What are the benefits of video chat for business?

Since video exploded on the internet, people have been used to watching videos. For businesses, it has been seen as a powerful tool to improve engagement on websites. As of 2021, lots of people are browsing websites, looking for information they might not find. That's where video chat for business comes in. By offering instant video chat support, you make your customer able to get the right information immediately, they don't have to leave the website anymore. Another significant benefit: it'll make your brand much closer to your customers.

## Discover other features our Livechatoffers

[Targeted Messages To Drive Growth\
\
Don't wait for your customer to initiate the conversation](/en/livechat/targeted-message/) [Internal notes for chat collaboration\
\
You'll never leave an operator with no information. Internal Notes are up anytime.](/en/livechat/internal-notes/) [Realtime chat translation\
\
Just start writing, and we'll translate your messages.](/en/livechat/realtime-chat-translation/)

## Ready to kickstart your video chat experience?

[Try Crisp for free](https://app.crisp.chat/initiate/signup/) [Request a demo](#crisp-demo)

### Last articles about your video chat experience?

[Video call & screen sharing: the love story for your customer service\
\
Nowadays, companies are more and more solicited regarding customers' interactions. On the other hand, customers are also asking for a stronger, more human relationship with the business they interact with.\
\
6/18/2020\
\
3 min](https://crisp.chat/en/blog/video-call-screen-sharing/) [Video chat & customer experience: do's and don't for your business\
\
Video chat is a powerful tool for your business and can be a real advantage when trying to improve the customer experience. Discover our do's and dont's for your business.\
\
6/17/2020\
\
3 min](https://crisp.chat/en/blog/video-chat-support/) [Why you should consider video chat for your business\
\
Companies are now offering chat widget over their websites to bring real-time interactions to reality. Therefore, video chat for business, which allows users to start a video call straight from a live chat is starting to take off, here is why.\
\
6/16/2020\
\
4 min](https://crisp.chat/en/blog/video-chat-business/)

[Crisp](https://crisp.chat/en/)

[Testimonials](https://crisp.chat/en/testimonials/)

- [Comparisons](https://crisp.chat/en/comparisons/)
- [Alternatives](https://crisp.chat/en/alternatives/)
- [Help Center](https://help.crisp.chat/)
- [Developer Hub](https://docs.crisp.chat/)

- [Terms of use](https://crisp.chat/en/terms/)
- [Privacy](https://crisp.chat/en/privacy/)
- [Security](https://docs.crisp.chat/guides/others/security-practices/)
- [Ask a demo](#crisp-demo)
- [Brand Assets](https://storage.crisp.chat/public/documents/Brand%20Assets.zip)

- [Read our blog](https://crisp.chat/en/blog/)
- [About us](https://crisp.chat/en/about/)
- [Careers](https://crisp.chat/en/careers/)
- [Partnerships](https://crisp.chat/en/partnerships/)

[English (United States)](#language-toggle) [Français (France)](https://crisp.chat/fr/livechat/video-chat/) [Deutsch (Deutschland)](https://crisp.chat/de/livechat/video-chat/) [Español (España)](https://crisp.chat/es/livechat/video-chat/) [Suomi (Suomi)](https://crisp.chat/fi/livechat/video-chat/) [Dutch (Nederland)](https://crisp.chat/nl/livechat/video-chat/) [Português (Brazil)](https://crisp.chat/pt/livechat/video-chat/) [Türk (Türkiye)](https://crisp.chat/tr/livechat/video-chat/) [Polskie (Polska)](https://crisp.chat/pl/livechat/video-chat/) [Pу́сский (Russia)](https://crisp.chat/ru/livechat/video-chat/) [中国人 (中国)](https://crisp.chat/zh/livechat/video-chat/)

[![](https://status.crisp.chat/badge/color/)\
System Status](https://status.crisp.chat/) © 2024 Crisp IM SAS [Made in France](https://crisp.chat/en/about/)