(do	they	speak	quietly	or	loudly),	inflections	upon	certain	words,	and	so	on. 	 Extraverted	people	tend	to	use	language	that	avoids	negative	emotion. 	They	also tend	to	make	distinctions	through	the	use	of	exclusive	words,	such	as	 but, without,	and	 except. 	 People	high	on	the	trait	openness	use	less	first-person	singular	pronouns,	such	as I,	 me,	and	 my,	and	instead	favor	articles,	such	as	 a 	and	 the. 	 People	who	have	more	self-esteem	and	self-focus	will	favor	first-person	singular pronouns. 	This	includes	people	of	higher	social	status. 	Woman	will	also	use these	words	more	often	than	men. 	 When	one	is	telling	the	truth,	he	or	she	will	tend	to	use	more	first-person singular	pronouns	and	exclusive	words	(such	as	 but,	 without,	 except ). 	 Adding	“I	mean”	before	saying	something	indicates	a	desire	for	reassurance, communication,	and	attention. 	 Those	who	use	filler	words	such	as	“um”	and	discourse	markers	such	as	“like”, or	“you	know”	tend	to	be	more	conscientious,	and	this	stems	from	a	genuine desire	to	communicate	their	ideas	and	opinions	and	consider	their	speech carefully. 	 	 GENERAL	FACE	&	HEAD 	 In	the	“Helpful	Resources”	chapter 	near	the	end	of	this	book,	there	is	a	section about	microexpressions,	which	are	brief	facial	expressions	that	are	very	difficult to	fake	and	are	excellent	indicators	of	underlying	emotion. 	 If	someone	lowers	their	head	after	receiving	a	compliment,	they	are	likely	shy, embarrassed,	or	contemplating	to	themselves. 	 Faked	emotions	and	expressions	are	often	more	asymmetrical	than	those	which are	genuine. 	