title: Azure AD B2C : An account could not be found for the provided user ID
body: <p>I am testing the "Password reset policy" functionality of Azure B2C AD, but I simply cannot get it to work. I receive the error "An account could not be found for the provided user ID." even though the user account I am trying to reset password for, does indeed exist.</p>
  
  <p>Steps to repro:</p>
  
  <p>1) Create user in Azure AD B2C</p>
  
  <p>2) Go to "Users" > "Password reset - Properties" in the Azure portal, and enabled Self service password reset (not sure this is needed?)</p>
  
  <p>3) Create password policy in the Azure AD b2c  using these settings:</p>
  
  <ul>
  <li>Identity providers = Reset password using email address (Local account)</li>
  <li>Application claims = Email Addresses</li>
  <li>Token config = Default</li>
  <li>Multifactor authentication = Off</li>
  <li>Page UI customization = Off</li>
  <li>Password complexity (Preview) = String (Default)</li>
  <li>Language customization = Not enabled</li>
  </ul>
  
  <p>4) Save the policy</p>
  
  <p>5) Click "Run now" on the password reset policy page</p>
  
  <p>6) Enter email address of user created in step 1 and click "Send verification code"</p>
  
  <p>7) Enter received verification code and click "Verify"</p>
  
  <p>8) Enter email address and click "Continue".</p>
  
  <p>The result for me, was the following error message: 
  "An account could not be found for the provided user ID."</p>
  
  <p>What am I doing wrong?</p>