title: plesk backup manager ftp setup but not taking backup to external FTP storage
body: <p>In plesk control panel, the storage is full and no backup manager doesn't take any backup. So for that I have setup an external ftp storage.</p>
  <p>As per docs, I have to enter FTP details in **Tools &amp; Settings &gt; Backup Manager &gt; FTP Storage Settings **. Even though settings are correct no backup is being made. I have also tried enabling ftps and passive mode. Still the folder to which backups have to be made is empty! It's been some time and normal weekly backups don't end up in FTP storage. Did anyone else experience this issue? Any fixes for this?</p>
  <p><a href="https://i.stack.imgur.com/PRrUC.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/PRrUC.png" alt="enter image description here" /></a></p>
  <p>Plesk version : Product: Plesk Onyx 17.8.11</p>
  <p>Btw: ssh connection and filezilla connect flawlessly. So the username and password aren't the issue here.</p>