title: OBIEE 12c - cannot login to analytics
body: <p>Able to access OBIEE Console and EM but <strong>unable to login to Analytics</strong>. I have already scratched my head over searching for solutions all over. Any suggestion would help here.</p>
  
  <p><strong>[Update]</strong> - Not using DB Authentication or BISQLProvider. Tying to login with weblogic on a fresh installation of OBIEE</p>
  
  <p>Steps I have tried:</p>
  
  <ul>
  <li>Checked bi server and admin server - Both running</li>
  <li>Checked deployments - all running</li>
  <li>Checked JDBC connection (from EM-> Weblogic Domain -> JDBC Datasources) for biplatform_datasource, mds_owsm, opss-data-source and wlsservices_datasource</li>
  </ul>
  
  <p>EM Screenshot showing that no deployment or server is down:
  <img src="https://i.stack.imgur.com/gWwCB.png" alt=""></p>
  
  <p>Sawlog error below:</p>
  
  <blockquote>
    <p>[2017-04-11T23:49:14+08:00] [OBIPS] [ERROR:1] [] [saw.securitysubsystem.checkauthentication.runimpl] [ecid: ] [tid: 5480] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Odbc driver returned an error (SQLDriverConnectW).
        State: HY000.  Code: 10058.  [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred.
         (HY000)
        State: HY000.  Code: 73025.  [nQSError: 73025] The Oracle BI Server is currently unavailable for queries. Please contact your System Administrator to report the failure. (HY000)[[
        File:checkauthentication.cpp
        Line:1607
        Location:
            saw.securitysubsystem.checkauthentication.runimpl
            saw.threadpool.asynclogon
            saw.threads
        ]]</p>
  </blockquote>
  
  <p><strong>[Update 2]</strong>: Even the BI Server (OBIS is up):
  <img src="https://i.stack.imgur.com/ayOGy.png" alt="">
  I also tried uninstalling OBIEE completely and reinstalling it back. I was able to login to analytics with admin user (weblogic) only once after config.cmd. And as soon as I restarted the services, analytics did not allow login for weblogic user. I feared that it could be due to hostname issue but the hostname is consistent as well. </p>
  
  <p><strong>[Update 3 - Resolved]</strong>:
  Possibly the IP Address of the machine was creating a problem here. I set the machine to a static IP address and added a host name resolution in Windows\System32\drivers\etc\hosts. This did the trick for me. Thanks for all the suggestions.</p>