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Karake-Shalhoub, Zeinab, and Petty, John R (Foreword by) (?):
Trust and Loyalty in Electronic Commerce: An Agency Theory Perspective (2002) (?)
, in Engels, Praeger, Westport, CT, hardeband, Nuwe
plus shipping, Shipping area: STOCKNEW
Data uit 2017-05-11 01:12h
ISBN (alternatiewe skryfwyses): 1-56720-472-4, 978-1-56720-472-8
Karake-Shalhoub, Zeinab, and Petty, John R (Foreword by) (?):
Trust and Loyalty in Electronic Commerce: An Agency Theory Perspective (2002) (?)
9781567204728 (?) of 1567204724
, in Engels, Praeger, Westport, CT, hardeband, Nuwe
plus shipping, Shipping area: INT
Data uit 2017-05-11 01:12h
ISBN (alternatiewe skryfwyses): 1-56720-472-4, 978-1-56720-472-8
Trust and Loyalty in Electronic Commerce: an Agency Theory Perspective (2002) (?)
9781567204728 (?) of 1567204724
, in Engels, Praeger, hardeband, Nuwe
plus shipping, Shipping area: DOM
Data uit 2017-05-11 01:12h
ISBN (alternatiewe skryfwyses): 1-56720-472-4, 978-1-56720-472-8
Trust and Loyalty in Electronic Commerce: An Agency Theory Perspective (2002) (?)
9781567204728 (?) of 1567204724
, in Engels, Greenwood Publishing Group, hardeband, Gebruik
Shipping costs to: USA
Greenwood Publishing Group, 2002. 1st. Hardcover. Like New/Like New.
Data uit 2017-05-11 01:12h
ISBN (alternatiewe skryfwyses): 1-56720-472-4, 978-1-56720-472-8
Trust and Loyalty in Electronic Commerce: An Agency Theory Perspective (2002) (?)
9781567204728 (?) of 1567204724
, in Engels, 240 bladsye, Praeger, hardeband, Gebruik
Usually ships in 1-2 business days
Karake-Shalhoub uses agency theory to ground her empirical analysis of more than 100 e-commerce firms in this highly readable examination of trust in e-commerce relational exchanges. She identifies several trust-building measures, including privacy statements, the existence of a chief privacy officer, and a trusted third-party seal of approval; companies are then evaluated based on an index of those trust builders. She demonstrates that there is a positive relationship between management ownership and trust, and that managers who fail to protect the interests of their stockholders-as well as their own-will never gain customer loyalty. Any business considering a move into e-commerce, or re-evaluating an earlier investment in online marketing and retailing, will benefit greatly from Karake-Shalhoub's insights.The timeliness of this study―the first of its kind―and its unique agency-theory perspective allow for an analysis of the appropriateness of e-business and e-commerce for certain businesses. What are e-commerce businesses that are developing loyalty and building trust doing differently than their less successful competitors? How are successful companies moving from traditional applications to the new breed of integrated e-commerce architectures? Karake-Shalhoub answers these and other pressing questions for senior and mid-level managers and strategic planners, corporate executives charged with incorporating an e-commerce strategy into their long-range plans, chief privacy officers, regulatory policymakers, and students of e-commerce, customer relationship management, and online marketing., Hardcover, Label: Praeger, Praeger, Product group: Book, Published: 2002-11-30, Studio: Praeger, Sales rank: 7135467
Sleutelwoorde: Banks & Banking, Commerce, Commercial Policy, Comparative, Development & Growth, Digital Currencies, Econometrics, Economic Conditions, Economic History, Economic Policy & Development, Environmental Economics, Free Enterprise, Income Inequality, Inflation, Interest, Labor & Industrial Relations, Macroeconomics, Microeconomics, Money & Monetary Policy, Public Finance, Sustainable Development, Theory, Unemployment, Urban & Regional, Books, Business & Money, Processes & Infrastructure, E-Commerce, Computers & Technology, Business Technology, Web Marketing, Networking & Cloud Computing, Internet, Groupware, & Telecommunications, Accounting, Business Communication, Business Development, Business Ethics, Business Law, Entrepreneurship, Human Resources, International Business, Investments & Securities, Management, Real Estate, Sales, Specialty Boutique, New, Used & Rental Textbooks, Business & Finance, Algorithms, Artificial Intelligence, Database Storage & Design, Graphics & Visualization, Object-Oriented Software Design, Operating Systems, Programming Languages, Software Design & Engineering, Computer Science
Data uit 2017-05-11 01:12h
ISBN (alternatiewe skryfwyses): 1-56720-472-4, 978-1-56720-472-8
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