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Service Science: Concepts, Technology, Management… - 9780595525195 - koop boek
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Data uit 2016-11-25 10:28h
ISBN (alternatiewe skryfwyses): 0-595-52519-9, 978-0-595-52519-5
Katzan, Harry, Jr. (?):
Service Science: Concepts, Technology, Management (2008) (?)
9780595525195 (?) of 0595525199
, in Engels, iUniverse, Bloomington IN, Sagteband, Nuwe
plus gestuur, Verandgebiet: STOCKNEW
Data uit 2016-11-25 10:28h
ISBN (alternatiewe skryfwyses): 0-595-52519-9, 978-0-595-52519-5
Katzan Jr, Harry (?):
Service Science: Concepts, Technology, Management (?)
9780595525195 (?) of 0595525199
, in Engels, iUniverse, Sagteband, Nuwe
Gestuur koste aan: USA
iUniverse. PAPERBACK. 0595525199 Special order direct from the distributor . New.
Data uit 2016-11-25 10:28h
ISBN (alternatiewe skryfwyses): 0-595-52519-9, 978-0-595-52519-5
Harry Katzan Jr (?):
Service Science: Concepts, Technology, Management (?)
9780595525195 (?) of 0595525199
, in Engels, iUniverse, Sagteband, Nuwe
Gestuur koste aan: USA
iUniverse. Paperback. New. Paperback. 232 pages. Dimensions: 9.0in. x 6.1in. x 0.6in.If you want to have the competitive edge in your personal and professional life, then its imperative to understand service science. Service in itself can be described as a clientprovider interaction that creates and captures value, while a service system is defined as a structure of people and technology that adapts to the changing value of knowledge in the system. Combined, these two concepts form service science. Harry Katzan, Jr. , director of the Service Science Institute of Hilton Head, takes a closer look at this newly emerging scientific field for academics and practitioners alike in Service Science. With an easy-to-understand format, Harry Katzan, Jr. offers a comprehensive introduction to service science for people in business, education, and government. Useful as a textbook and a professional guide, this innovative study contains eight chapters that each end with a comprehensive summary, a list of key words, questions, and additional selected readings. In addition, Harry Katzan, Jr. provides concrete examples and in-depth discussion on such timely topics as: Service concepts Service systems Information services Service management Service business Service technologyService science has been touted as the up-and-coming discipline for the twenty-first century. Learn more about this exciting field and change how you think and perceive your world with Service Science! This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN.
Data uit 2016-11-25 10:28h
ISBN (alternatiewe skryfwyses): 0-595-52519-9, 978-0-595-52519-5
Harry Katzan Jr (?):
Service Science: Concepts, Technology, Management (2008) (?)
9780595525195 (?) of 0595525199
, in Engels, iUniverse, Sagteband
Gestuur koste aan: USA
iUniverse, 2008-11-10. Paperback. Used:Good. Buy with confidence. Excellent Customer Service & Return policy. Ships Fast. 24*7 Customer Service.
Data uit 2016-11-25 10:28h
ISBN (alternatiewe skryfwyses): 0-595-52519-9, 978-0-595-52519-5
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