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The Retail Basics: Retail Selling course focuses on the necessary skills, attitudes and knowledge to enable sales associates to demonstrate consistent, exceptional retail selling behaviours.
RCC Members receive a 30% discount of the cost of the course!  Use promo code – RCC30
This course is offered as a self-directed, easy to use online tool that allows users to take the Retail Selling course at their own pace, any time of day.
The PEAK Retail Selling series provides employees with the necessary skills, attitudes and knowledge to demonstrate consistent, exceptional retail selling. The program is a  self-directed, easy to use online tool that allows users to take the entire PEAK course at their own pace, any time of day.
Topics include: Selling Cycle, Moments of Truth, Expecting a Sale, the Approach, The Sales Process, The Close, Add-Ons & Cross Promotions and Maintaining the Relationship
Topics include: Understands Yourself, Understanding Your Customers, Communication Psychology- Buying Signals and Non-Verbal Communication
Secrets to Increased Sales
Topics include: Three Methods to Increase Sales, Knowing the Products, Selling the Features and Benefit, To Sell Is to Serve, Sales Opportunities, and “Closing the SALE” Method
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Retail as a Career Resources
Retail Council of Canada
Retail Council of Canada
1881 Yonge Street, Suite 800, Toronto, ON M4S 3C4
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