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We Manufacture & You Install
DIY – You do everything Yourself
Ons het onlangs 'n transaksie by Timbacore gedoen vir 'n doelgemaakte Wendyhuis.
Dit was regtig vir ons 'n aangename proses om met julle besigheid te doen. Shawn is duidelik passievol oor sy werk en 'n goeie verkoopsman – sonder om "pushy" te wees. Baie professioneel is die gedagte wat by my opkom.
Ewe professioneel was julle span wat gister die eenheid by ons huis kom opsit het. Ook die dame wat die telefoon beantwoord het die twee keer wat ons geskakel het was regtig vriendelik en baie behulpsaam.
Baie geluk, julle het regtig 'n skitterende span!
'n Mens is so geneig om net op slegte diens te reageer, dat ek gedink het ek sal 'n slag ook goeie diens onder bestuur en die eienaars se aandag bring.
Aangeheg is bewyse van finale betaling.
Baie dankie vir julle flinke vinnige diens. Die span wat die instellasie gedoen het was baie professioneel en het erg netjies gewerk.
Lekker Kersfees vir almal by Timbacore.
Thank you indeed for an excellent piece of work.
As I am an engineer I appreciate good work skills and this work has been well executed.
Please thank the guys that did the work.
In the near future am thinking of doing a car port.
Julle almal is awesome. Dit is so lekker om met profesionele mense te werk. Ons kan regtigwaar nie aan 'n enkele ding dink waarmee ons ongelukkig is nie. Die houtdek lyk ongelooflik mooi.
Weereens baie dankie aan jul ALMAL ... en doen my asb 'n guns? Dra die boodskap oor aan die span wat by die huis die afgelope week gewerk?
Email received 03/10/2017 from WESLEY SMITH
Dankie vir die terugvoer. Ek dagboek dan die datum vir 07 Oktober 2017. Weereens baie dankie vir julle professionaliteit en vriendelike diens. Wees verseker, enige houtwerk of onderhoud werk vir my dek sal ek beslis net na een maatskappy toe kom en dis Timbacore. Ek sal julle definitief baie sterk aanbeveel na enige van my familie, vriende of enige iemand wat belangstel in hout of houtwerk. Geseenda naweek aan julle almal.
Thanks and kind regards.
Email received 29/05/2017 from JURG STALS
Net om te sê baie dankie! aan die span wat ons Picket Fence installeer het!
Dit is baie professioneel en ordentelik gedoen. Die heining lyk mooi, en ons is 100% tevrede!
Email received 14/05/2017 from JANE & MICHAEL MIDDLETON
Michael and I are absolutely thrilled with the magnificent Timbacore Wendy house you have constructed for us. The finished product has way exceeded our expectations.
It was a pleasure dealing with you throughout the process. You were very professional, visiting our home, listening carefully to our brief and then guiding us on what could and couldn't be done. We were most impressed that you insisted we visit your timber yard to see the structure for ourselves, before erecting it 'in-situ' – a very necessary step in the process to avoid disappointment or misunderstanding.
Your friendly staff were not only efficient but highly skilled.
Thank you once again for your excellent workmanship. We will certainly be recommending you to friends and colleagues.
Email received 25/04/2017 from PAULINE & SCOTT HOPE
Dear Kobus and Timbacore team,
We would also like to tell you how very impressed we are with your service and quality of work. Your men were pleasant, friendly and very polite.
I have made a recommendation on the Kenilworth residents Assoc. page sharing the great work your company do!
Thank you very much
Pauline and Scott Hope
Email received 15/03/2017 from THE KIRBYS
Dear Kobus and team
Our special thanks to you and your team for the wonderful job you did on our Spanish Reed roof. We are delighted with it and especially appreciated your suggested modifications. The extra time and effort you put in were certainly worthwhile.
It is always a pleasure to work with Timbercore and nothing is ever too much trouble. May 2017 be a great year for the company.
Email received 08/08/2016 from CHRISTINE VAN TONDER
Soos belowe stuur ek vir jou die foto van die kapstok wat julle vir ons gemaak het. Ons is so beindruk met julle diens, julle vakmanskap, julle vriendelikheid en julle waarde vir geld!!! Baie baie dankie vir alles.
Baie sterkte en seëninge vir die jaar vorentoe. Ons sal nie huiwer om julle besigheid aan al ons vriende te verwys nie.
Email received 04/08/2016 from SHARYN SAMRA
Just wanted to drop you a line to say THANK YOU! I know there was an initial "miscalculation" on our koi pond deck but this is where the true professionalism of a company shines through.
Not Once did I feel that your team were unhappy to have to re-do some parts. Kobus was absolutely professional in his attitude and the team were excellent as well. You can be very proud of your guys.
You stand out head and shoulders above almost every company that we have ever had working on our property, and I will highly recommend you to anybody that requires any of the services your company provides.
I have unfortunately forgotten the name of the gentleman that did most of the work, but he was in every way a gentleman and did an excellent job. Well Done !!!
Email received from STEPHEN & TRUDI
Baie dankie vir uitstekende werk. Jou span was bekwaam en fluks en die eindresultaat is van hoogstaande gehalte en vakmanskap. Die verskil wat die latte aan ons tuin maak is asemrowend. Weereens baie dankie.
Email received from JRJ
Herewith proof of payment of the balance owed for the work done at our property. For the record, your team did an excellent job.
Email received from Elsa Chapman
Timbacore's after sales service is absolutely 5 star and I would like to thank you all for this wonderful attention. Clifton's work is also first class and very professional. A very rare commodity in today's world!
Email received from Charne Burger
I hope this email finds you well.
I write this email today not only as an exceptionally happy client but a grateful one as well. We are young, new home owners and my husband and I are doing a lot of the reno work ourselves. We have dealt with a few service providers over the past year and it saddens me to say, but most of them can only be called suppliers because they definitely do not deliver a service.
I would therefore like to thank Igmanuel your sales consultant who gave us not only great advice but great service, Jerome who confirmed our order is ready and Shaun who confirmed delivery, the same goes for Jack and his assistant who delivered our wood today. It was amazing to get great service from the first call through to delivery. Our order was not that big but we were treated like your biggest clients.
I don't know what you are doing as an employer, but please keep doing it. Your entire team is friendly, professional and down right amazing!!
I will definitely make use of your services again and tell everybody I know about it!!
Email received from Johann van Zyl
Please convey my appreciation to your entire team on their approach and professionalism – I was impressed by your Company and very personal attention and would be happy to provide a reference to any potential client.
Email received from Adéle Venter
Ek wil julle net bedank vir die pragtige huisie wat julle vir my dogtertjie gebou en opgerig het. Sy put ure se genot daaruit.
Julle kan met graagte die foto's op julle webwerf plaas. My dogtertjie is baie trots op haar huisie en het al teepartytjies met maatjies daarin gehou.
Die vakmanskap en diens was uiters goed en profesioneel. Die verkoopsman het ook uit sy pad gegaan om ons te akkomodeer, aangesien ons haastig was met die installasie omdat ons op pad was met vakansie.
Die 3 persone wat die oprigting gedoen het, was ook baie vriendelik en het baie netjies gewerk.
Ons waardeer al die moeite wat daarin gegaan het.
Email received from Leonard Shapiro
Thanks for your email.
I want to say that I am so impressed with many aspects of Timbacore:
1) The excellent quality of workmanship in the product itself.
2) The excellent service I have had from Jerome. When I have called, he has been able to supply me with answers to specific questions especially of a technical nature.
3) The installation team were also excellent. I learned that one of the team members has been with Timbacore for 17 years (I think that was the figure). This says to me that you value long term relationships in business and this accounts for both product excellence and service excellence.
I told Jerome that if there is anyone in the City Bowl who is thinking of purchasing a shed, that he can give them my mobile number and I will show them mine.
Letter received from Newberry House Montessori School
It is with immense appreciation that I would like to thank your company, Timbacore, and salesman, Josef Geldenhuys, for the wonderful Timbacore products that were erected at the Montessori Children's Activity Centre during the Kamersvolgeskenke event, from the 25-31 October.
The jungle gym was especially popular, but the public also made use of your benches and tables.
Our school bought a jungle gym about five years ago (not from Timbacore) and I can sincerely say that the quality of your product supersedes the one we have at present by far. We were also impressed at how quickly your jungle gym was erected and the sturdiness of the product, without concrete being used to secure it into the ground.
We would love to be able to purchase many of your products in the future and will recommend your company to all other Montessori schools.
Mail received from Gardenia Primary
General Manager: Nathaniel Roberts
THANK YOU FOR BEING PART OF OUR SCHOOL ENVIRONMENT
We as a school community wishes to thank you sincerely for your unselfish donation to better our school environment. Your donation made a huge difference in our garden and the learners welcomed the new appearance. In partnership with individuals like you education can make a difference in our country.
Yours in working together in excellence and quality.
Mail received from Kim Akester
A big thank you to Kobus and his team, they did a fantastic job, I love my deck, trellis and staircase. It makes a HUGE difference to my house .. look forward to spending beautiful summer days on the deck.
Mail received from Ed Teare
Re your installation per quote #JG00526.
Just to let you know how impressed I am with your installers who finished my entire job today (with a bit of overtime).
Apart from being a retired, niggling Chartered Accountant by profession (& accountants often drive me crazy they're so conservative!), I am fortunately also a serious DIY koning doing virtually all of my own woodwork, plumbing, building & electrical work, so whenever I engage a contractor I immediately fear the worst. In the case of my pergola, I decided that I had to take the chance simply because my “handlanger” younger sons are too busy at Stellenbosch varsity at the moment to help me and 6m poles are just too heavy to lift & install on my own!!
I enjoyed interacting with your team & exchanging ideas on positioning of the poles, brackets, etc, but mostly I enjoyed watching them all working as if they really enjoyed their jobs. It's not often that this occurs in any profession.
Please pass on this praise to their superiors because they really do deserve a pat on the back.
Well done & kind regards,
All pine timber sold at Timbacore is CCA pressure treated to SABS specifications that carries a 20 year warranty against rotting, beatles, bugs and wood diseases. Imported Onduline roofsheets has a lifetime warranty.