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English for Parent and Child
T: 44 (0) 117 926 9400 E: info@livingenglish.com
Fast-track to success! What you need to know about our online tuition.
Kate Hargreaves FAQ, Online Tuition
Our one-to-one online English tuition is a brilliant way to learn the language and achieve your goals, with lessons when you need them.
We've put together this FAQ to answer common questions about our online tuition.
If there's anything else you need to know, please get in touch and we will answer any questions you may have.
What platform is used?
With video chat, filesharing and a real-time shared whiteboard, our platform has been designed by real teachers to meet distance learning needs.
Our online whiteboard enables both tutors and students to collaboratively draw, annotate and share files.
Live Video and Voice Chat
Better than Skype and with more functionality, our online video is based on the latest technology for the smoothest possible experience.
Easy for tutors and students
We've had world-class experts involved in creating an interface that is both easy to use and extremely versatile.
Who are the teachers?
We work with a wide range of highly qualified, experienced teachers with different specialisms ranging from business to exams and school subject tuition. All our online teachers are carefully selected for their ability to deliver a professional course online to meet your needs for learning English or academic subjects. Many have also taught 1:1 homestay courses with Living Learning English. Our teachers are fully police-checked and receive ongoing support and training from Living Learning English.
How do you select a teacher for me?
A good match between teacher and student is the basis of our success in providing online courses. The booking form provides us with information about your learning requirements as well as your interests and goals. With this information, we will provide the best teacher for you. A profile of your teacher will be sent to you before you confirm your booking, with details of their qualifications, background and experience.
How is the course planned?
At the beginning of the course, your teacher will plan the course with you following a needs assessment. This ensures that the course meets your exact learning needs - no two courses are ever the same! The study plan is reviewed regularly and new targets negotiated.
How do I book lessons?
You can book an online tuition course with LLE here.
The minimum number of hours for each booking is 5 hours. This will give you 10 lesson credits of 30 minutes. Once you have started your online tuition course, you can purchase more credits within our booking system.
What will I need?
To use our online platform, you will need:
A computer (pc or laptop) with an average or above-average processing speed.
A webcam and microphone.
The most up-to-date version of Chrome or Firefox.
A relatively fast and reliable internet connection - you can check the speed at fast.com
You need at least 5 Mbps.
How much does it cost?
General English: £45 per hour
Business English, English for Exams, Academic English: £55 per hour
Academic subjects: £65 per hour
What do the course fees include?
Individual tuition designed to meet your needs
Access to LLE’s online tuition platform
Study materials provided by your teacher
A free 15-minute session at the start of the course to test your connection and meet your teacher
Support from Living Learning English staff
What if I need to cancel a lesson?
All online tuition is scheduled within our Student Portal.  You can see the lessons you have booked on your calendar in your local time.
You must be prepared and ready to start the lesson 5 minutes before the scheduled time. You must give 18 hours notice to reschedule the lesson. If you need to reschedule a lesson in an emergency, then please give your teacher as much notice as possible.