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The Pro Shop souvenir locations at Lumen Field; the premier destination for Seahawks and Sounders FC fans to find the best selection of team merchandise on event days is now hiring for part time sales associates.
The Pro Shop Sales Associate is responsible with providing guests with the highest level of guest service in an exciting atmosphere where their passion for their team is matched by the staff creating a first class fan experience. Shifts typically start 4 hours before Seahawks kickoff and 2.5 hours before Sounders matches and range from 6 – 9 hours. Please look over the schedule before submitting your application. You must meet the minimum work requirements in order to be eligible for this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Acknowledge and greet guests as they enter the store or approach the counter and provide the highest level of guest service
Maintain highest standards of product knowledge, sales techniques and guest service
Handle all customer concerns in a proactive and positive manner
Effectively operate a cash register with accuracy and accountability
Continuously stock, merchandise and replenish the store following the merchandising guidelines.
Help maintain a pristine and safe work environment, which includes cleaning, sizing, organizing, sweeping and dusting on a daily basis
Act as an ambassador of the Seattle Seahawks and Sounders FC by conducting yourself in a manner that heightens the public’s view of the Seahawks and Sounders FC organizations
Perform additional related work as assigned
Follow all company policies and procedures
Assist in the changing of merchandise between Seahawks and Sounders FC games
Work a minimum of 50% Sounders FC matches and 80% Seahawks games
Work all International Friendlies and Playoff games for any and all teams
Work The Pro Shop booth at VMAC during training camp
High School Diploma preferred
Basic understanding of the retail environment and guest service
Must possess excellent communication skills
Able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Standing for long periods at a time and the ability to lift and move merchandise/displays of up to 40lbs. Able to occasionally climb, balance, stoop, kneel, crouch or crawl. Able to use arms, hands and fingers to handle, feel and/or reach.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is for all stadium retail locations and potential off-site events. Retail locations are both indoors and outdoors and are subject to the weather and temperature during that event.
Transportation is not provided, parking may be provided but ultimately is the responsibility of the employee on event days, complimentary on non-event days.
Schedules vary by event, but days, nights, weekends and extended work hours are to be expected. You can learn more about the workdays by looking under the schedule tab at both SoundersFC.com and Seahawks.com
Junior (1–2 years exp)
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