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We constantly check Internet availability from over a hundred geographical locations. The figures below show current maximum latency for loading a single Wordbee Translator page. Average load times from your location: Response time world map. Note that connection issues, unless across the board, are generally due to Internet issues in a country or city.
: France Central (Formerly France South)
The accessibility of the Wordbee Translator user interface. This comprises the web interface and accessibility of your files, segments, translations, projects and other data.
Responsible for storing and retrieving your source files, translations and attachments.
Segments Storage - Up
Responsible for storing, searching and retrieving segments and their translations.
Business Data - Up
Responsible for storing management data such as people, projects, jobs, configurations and more.
The status of services required for certain operations such as marking files online, creating a project or running a spell check or PDF conversion. If these services are down you can still access the Wordbee Translator web interface and most of your data.
PDF converter - Up
Provides the functionality to convert PDF files to Word documents.
Spell Checker - Up
Provides spell check services in the translation editor as well as the QA check.
Email notifications - Up
Responsible for dispatching emails that are created by the system.
Business Analytics - Up
Responsible for aggregating recent business data for visualization in the Business Analytics reports.
Background Operations - Up
Responsible for asynchronous or longer running operations such as: Mark file for translation, Submit client order, Preview translations, QA checks and similar.
Indicates the availability of Wordbee APIs. As a developer you may interact with one of the Wordbee APIs. The most common APIs are the "System API" and the "User API".
Beebox API - Up
Enables (your) Beebox installations to exchange data with your Wordbee Translator platform.
System API - Up
The System API lets you retrieve and manipulate (almost) any data of the system: Projects, Jobs, Clients, Suppliers, Workflows, Invoices, Word counts, Memories, Translations.
User API - Up
The User API gives access to a limited set of Wordbee Translator features and data. It expects regular Wordbee Translator credentials when connecting.
Check the Announcements page to learn about upcoming Wordbee developments and past releases.
Find answers to your questions in our Community Forum. Ask your own question about using Wordbee Translator or a related product.
Read the Online Documentation for in-depth information about using the products.
Your question or issue cannot be resolved? Submit a support ticket.
Incident management and resolution
Incidents are automatically notified and then taken care of by the Wordbee engineering team - 24/7 including weekends and public holidays. With important problems we add detailed information on this page. Please note that we cannot correct Internet problems that are local to your country, city or workplace.