en en en en en en en en en en en fr en es en en sv en en en en en en en en en en en en en en en en en en en en en en en en en en en en en en en en en en de de ru en en en en en en en en en en en en en en en en en en en en en en es en en en fr en en en en sv sv en en en de sv de en en
Obviously deaths occur any time of the day and any day of the year.  Our phones at Penwell Turner Funeral Home are always answered anytime, day or night.  The order in which things need to be done often depends on where the death occurred. We, as your friends, neighbors, and trained professionals, will be with you every step of the way. Rely on us to give an answer to your unanswered questions.
When a death occurs at home or in the workplace, a family member or co-worker should contact emergency personnel. If the death occurs at home with family or friends present, the local emergency squad should be contacted for immediate assistance.  They are trained to follow proper procedures for contacting the necessary people.  You will have to inform them that you would like the Penwell Turner Funeral Home to care for your loved one and your family.  They will notify us.  If you are not sure of who to notify or what to do, you may call the Penwell Turner Funeral Home, and we will assist you in notifying the proper authorities.
When the death occurs in a care facility, such as a hospital or nursing home, the professional staff will notify you if you are not present at the time the death occurs. Typically you would inform the facility in advance that you would like the Penwell Turner Funeral Home to care for your loved one.  Each hospital has its own procedures; they will take responsibility for informing us when we are permitted to come take your loved one into our care. The funeral director will contact you immediately following their notification to help you proceed. You may wish to contact the funeral home so you have the reassurance you need that all is taken care of properly.  Some people feel comfortable waiting for our arrival, while others feel comfortable going home and waiting for us to call them when we return to the funeral home with their family member.
In the case that your loved one’s death occurs out of town or state, it is important to call Penwell Turner Funeral Home first and allow us to help you make appropriate arrangements to have your loved one returned to our care.  Do not call a funeral home in the town where the death occurs, as we will take care of those arrangements for you.  It can be stressful when death occurs away from home, but understand that we are the professionals who can help you make sure everything is completed properly.
We Are Here To Help
Understand that you are always able to contact us in a time of need.  Our staff members are experienced professionals who can provide the information you need, emotional support and compassionate guidance.  We are here to help.  After we have your loved one in our care, we will be in contact to set up a time to sit down together to make plans to respectfully honor your loved one.  You will be able to discuss the arrangements in detail when you meet with us in person.  We will let you know what you should bring with you. Be conscious to leave a phone line open before you have had a chance to talk with Penwell Turner Funeral Home as that is our only way of contacting you once the death has occurred.
By contacting Penwell Turner Funeral Home, we will be able to help answer all of your questions and assist in making the appropriate plans. You can reach us at 419-342-2551.  However, one of the best ways to make sure that all of your questions and desires are taken care of is to make pre-arrangements. This is as simple as outlining what you would like, to having all of the details written down and the financial arrangements prepaid. Please contact us at 419-342-2551 to learn more about pre-arrangement or visit the Plan Ahead section of our website.
What to Expect When You Arrive at the Funeral Home
We will guide you through the entire arrangement process, explaining how you can create a personal celebration of your loved one’s life that will be memorable. We want to hear your ideas and desires, and use them as the foundation for the arrangement process.
Being greeted by our staff and lead info a comfy homelike setting to talk about your loved one
Giving appropriate information for preparing an obituary notice
Providing necessary information for the death certificate
Scheduling the location, date, and time of the services or events
Selecting a casket, burial vault, urn, or other items
Preparing and filing the official death certificate
Discuss what is appropriate clothing for the deceased to wear for the viewing
Leaving with an organized plan of what is expected to be done on your behalf and on our behalf
You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.  We will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor.   We will discuss personalization with you during your arrangement conference, and explain all of the options available to you.
The following checklist will help you remember what information about the decedent and items will be needed when meeting with us:
Veteran’s discharge papers (DD-214)
Clergy name and phone number
Survivors (name and relationship)
Planning Ahead: A Wise Decision
We are also available for you before death occurs.  Many people choose to come in to Penwell Turner Funeral Home and discuss their own personal wishes for their funeral.
Your Neighbors and Friends
You can count on us to be a source of caring, comfort and information. Call us, ask questions, and allow Jake, Lauren, and Jordyn, your friends, to assist you in your time of need.
Etch Your Story in Granite
We are proud to be your Shelby representatives for Ashland Monument. Allow us to help you create a fitting memorial