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Hawaiian Ranks #1 with Travelers to Hawaii – Travel + Leisure Magazine | Hawaiian Airlines | Newsroom
Hawaiian Ranks #1 with Travelers to Hawaii – Travel + Leisure Magazine
HONOLULU – August 02, 2011 - The readers of
Travel + Leisure have voted and ranked Hawaiian Airlines as the top U. S. carrier serving Hawaii, according to the magazine’s 2011 World’s Best Awards.
Blaine Miyasato, Hawaiian’s vice president of product development, credits the authenticity of Hawaiian’s “Hawaii flies with us” service experience for the high ranking. Miyasato says the Hawaiian Airlines experience begins well before you arrive and is celebrated throughout each flight with the culture, natural beauty, people, and aloha spirit of Hawaii.
“We’re thrilled the readers of Travel + Leisure recognize the careful thought and effort we put into making a trip to and from Hawaii as enjoyable as possible,” said Miyasato. “Starting from our initial encounter, we embrace our guests with the true spirit of aloha, and show them what makes Hawaii such a beautiful experience through the sights, sounds and tastes of the islands.”
Hawaiian’s quality of service to travelers goes beyond its distinctive brand of service. Along with being the nation’s best on-time airline and offering conveniently scheduled daily, nonstop flights from 10 gateway cities, Hawaiian is the only U.S. carrier serving Hawaii to provide complimentary meals in coach and use exclusively wide-body, twin-aisle aircraft for all of its transpacific flights.
Readers of Travel + Leisure were invited by the magazine earlier this year to rate the quality of service offered by domestic carriers in four categories: cabin comfort, in-flight service, customer service, and value. Hawaiian came out as the top-ranked carrier serving Hawaii and ranked third overall following Virgin America and JetBlue Airways.
is one of the travel industry’s most respected publications with a readership largely comprised of sophisticated world travelers. The magazine’s 2011 World Best Awards is published in the August issue and, in addition to airlines, includes rankings of the best hotels, cities, islands, cruise lines, tour operators and safari outfitters, rental-car agencies, destination spas, and hotel spas worldwide.
Hawaiian has led all U.S. carriers in on-time performance for each of the past seven years (2004-2010) as reported by the U.S. Department of Transportation. In addition, consumer surveys by
Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the top domestic airline offering flights to Hawaii. Hawaiian was also the nation’s highest-ranked carrier for service quality and performance in the prestigious Airline Quality Rating
(AQR) study for 2008 and 2009.
Now in its 82
nd year of continuous service in Hawaii, Hawaiian is the largest provider of passenger air service to Hawaii from the state’s primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to South Korea, Japan, the Philippines, Australia, American Samoa, and Tahiti. Hawaiian also provides approximately 150 daily jet flights between the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at www.HawaiianAirlines.com.
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