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Hawaiian Airlines and Outrigger Hotels & Resorts Innovate for Travelers with Remote Web Check-In from Waikiki | Hawaiian Airlines | Newsroom
HONOLULU – Breaking new ground for travelers in Hawaii, Hawaiian Airlines and Outrigger Hotels & Resorts have teamed up to let Waikiki visitors and residents check in for flights before leaving for the airport using Hawaiian's versatile Hele On self-service kiosks.
For the first time in Hawaii, travelers can now do remote check in, including luggage, from the comfort and convenience of hotel lobbies.
“Hawaiian and Outrigger share a commitment to offering travelers hassle-free service, so this is a natural partnership,” said Blaine Miyasato, Hawaiian's vice president of customer services. “With Outrigger, we have essentially covered the four corners of Waikiki to serve their guests and anyone else in the district flying on Hawaiian.”
This time saving innovation allows a traveler to check in luggage online and print out boarding passes at lobby kiosks in the following four Outrigger and OHANA hotels in Waikiki, which were selected for their strategic locations to serve the district.
• Outrigger Waikiki on the Beach, 2335 Kalakaua Avenue (near Duke's restaurant)
• Outrigger Reef on the Beach, 2169 Kalia Road
• OHANA East, 2375 Kuhio Avenue
• OHANA Maile Sky Court, 2058 Kuhio Avenue (near alcove driveway)
“Outrigger is proud to have Hawaii's first hotels offering this fast and easy-to-use remote check-in service for our guests and anyone else flying aboard Hawaiian,” said Rob Solomon, senior vice president of sales and marketing for Outrigger Hotels & Resorts. “Our guests want to make the most of their vacation experience and being able to use this new service from Waikiki is helping them to save time, avoid lines, and leave Hawaii on a positive note.”
Hawaiian and Outrigger is the only airline-hotel partnership in Hawaii offering the ease and convenience of Web check-in service. Travelers can also change their flight or seat location and upgrade to first class (subject to availability). Any fees for excess or overweight baggage – even surfboards – are handled online, eliminating airport wait time.
At Honolulu International Airport, Web check-in travelers have access to an exclusive “Web Bag/Remote Check-In Only” area in Hawaiian's ticket lobby where they are assured of no waiting in line to scan boarding passes at countertop kiosks and drop off luggage for tagging. Ticket agents assigned to the kiosks attach the tags and travelers are on their way to the flight. Using the speedy new service, airport check-in literally takes a minute or less.
Hawaiian Airlines, the nation's number one on-time carrier, is recognized as one of the best airlines in America. Consumer travel surveys conducted by Condé Nast Traveler, Travel + Leisure, and Zagat all rank Hawaiian as the top domestic airline serving Hawaii.
Celebrating its 77th year of continuous service, Hawaiian is Hawaii's biggest and longest-serving airline, and the second largest provider of passenger air service between Hawaii and the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities than any other airline (nine), as well as service to Australia, American Samoa and Tahiti. Hawaiian also provides approximately 100 daily jet flights among the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (AMEX and PCX: HA). Additional information is available online at HawaiianAirlines.com.
About Outrigger Hotels & Resorts
Outrigger Hotels & Resorts is a family-owned and operated company deeply committed to providing authentic islands hospitality in premiere destinations throughout the Pacific. Each Outrigger property embraces the local culture to create a true sense of place for guests. Outrigger Hotels & Resorts and OHANA Hotels & Resorts are divisions of Outrigger Enterprises, Inc., Hawaii's largest locally owned hospitality company and one of the fastest growing hotel companies in the Pacific, managing over 50 properties with more than 12,000 rooms in Hawaii, Australia, Micronesia, Fiji, Tahiti and New Zealand. For online information, log onto www.outrigger.com.
This press release contains certain forward-looking statements, which are based upon current expectations and estimates and involve material risks and uncertainties. Readers are cautioned that any such forward-looking statement is not a guarantee of future performance and that actual results may differ materially from those projected in the forward-looking statements. The Company does not undertake to publicly update or revise its forward-looking statements even if experience or future changes make it clear that any projected results expressed or implied therein will not be realized.
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