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We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. We believe that Winning Matters, our Fans come first, with risk comes reward, great teams can achieve unimaginable results, honoring the Pacific Northwest is our duty and driving the business is our responsibility.
As the newest team in the NHL, we are committed to building an organization that not only strives for victory on the ice, but in the hearts and minds of our fans, community, and partners as well. We approach all things with a championship mindset, honoring the Pacific Northwest as our home, our fans as our future and our employees as the vessel for delivering exceptional results.
Since the team was awarded in 2018 through to our first puck drop in 2021, the Kraken brand has become one of the most recognized and beloved in the NHL. Playing at Climate Pledge Arena, the most sustainable arena in the world, we want to provide a memorable experience every night and make fans for life. That mindset extends to our HQ Kraken Community Iceplex, a state-of-the-art training facility and another opportunity for us to connect with our community and establish and expand a skating presence within the city.
Our joint foundation, One Roof Foundation aims to advance equity and sustainability by increasing opportunities to thrive for our most vulnerable young people and communities.
The Office and Culture Specialist facilitates the efficient operation of the Seattle Kraken corporate office by welcoming guests and working with various departments to perform a variety of clerical and administrative tasks. To excel in this role, you will enjoy working in a fast-paced team environment, have excellent people skills, and be comfortable working with teammates, executives, business associates and the public.
Welcome, direct and provide hospitality to guests, visitors, investors, and business associates at the main reception desk of the Seattle Kraken corporate office
Answer phone calls to the Seattle Kraken corporate office main line, screening and transferring as necessary
Manage procurement of office supplies and other department needs
Select vendors and manage relationships
Work with departments and finance team to ensure budget compliance
Oversee logistics of office services
Oversee order and cleanliness of copy rooms, kitchens and conference rooms
Work with Kraken Community Iceplex {“KCI”) facilities team to support incoming and outgoing mail process
Liase with KCI facilities team regarding building matters
Respond to and resolve administrative inquiries and questions
Prepare agendas and schedules for meetings
Effectively communicate with all staff to ensure they are aware of any updates regarding administrative matters
Support SVP of People and Culture in addition to SVP of Business Operations & GM of Kraken Community Iceplex in employee engagement initiatives
Assist People and Culture team with recruiting and onboarding
Coordinate interviews with candidates and hiring teams
Prepare office space for a warm welcome
Create welcome slides for digital signage
Manage access badge and Orca card distribution
Coordinate and schedule meetings for People and Culture team as necessary
Perform other related duties as assigned
Required Experience & Qualifications:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Proficient in Microsoft Office Suite
Excellent organizational skills and attention to detail
Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts
Extremely organized and detail-oriented, resourceful, quick learner, and able to handle multiple projects simultaneously
Ability to work independently
A high degree of personal integrity and consistently put the interests of the organization first
Must be a fierce communicator and cross-organizational collaborator
Three to five years of experience in an administrative role
Minimal Travel (<10% travel): May be required to travel. Trips may require air travel and/or overnight stay away from home for one or more nights.
Must be able to work a flexible schedule inclusive of weekends, nights and holidays as necessary
Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs.
Our Commitment to Diversity, Equity, and Inclusion in Hiring:
The Seattle Kraken aspire to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t played ice hockey before or are still learning about the sport—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy.
Intermediate (2–5 years exp)
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