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The difference between a good sales experience and a great one is a dedication to mastering communication and follow-up skills. This program provides all front-line sales staff with everything you need to supercharge your performance and excel in your role.
Master the art of handling fresh leads with responses that motivate more customers to engage and go beyond the day to day with unsold & sales campaign techniques.
Set more appointments that show & buy with relationship-building skills that foster customer commitment and process-driven appointment management strategies.
Confidently overcome customer concerns and objections with modernized power phrases that empower your leads to take the next step in their buying journey.
Here are all the courses that are included in this program:
INTRODUCTION TO MODERN RETAILING
INBOUND PHONE SKILLS FOR MODERN RETAIL
FUNDAMENTALS OF SALES CAMPAIGNS
OUTBOUND PHONE SKILLS FOR MODERN RETAIL
HANDLING MODERN RETAIL LEADS
FUNDAMENTALS OF CHAT & TEXT
ESSENTIAL SKILLS FOR SERVING TODAY'S CUSTOMER
Lawson Owen is the founder and Managing Partner at Proactive Dealer Solutions. He is a thought leader in lead and process management and has been inspiring management teams for over 20 years. Lawson has helped to implement over 4,000 business development centers throughout the US and Canada.
"Everyone in my store has been certified in the program including, and most importantly, all my managers. Our team better understands lead and process management and how to measure our success better than ever before.” ~ PAT PRESTON, DEALER PRINCIPAL, PRESTON SUPERSTORE
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