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HONOLULU – Sept. 02, 2009 - Hawaiian Airlines today announced that it will begin charging a $10 fee for the first checked bag on interisland flights, effective September 14, 2009.
Hawaiian’s three primary competitors for interisland service have all previously instituted a first bag fee for travelers flying within the State of Hawaii.
“Our costs continue to rise and fares have simply not kept pace. We’ve held the line on this fee as long as possible, but have to remain competitive,” said Glenn Taniguchi, Hawaiian’s senior vice president of marketing and sales.
Customers of Hawaiian exempt from paying the $10 first bag fee are:
• HawaiianMiles Pualani Platinum, Gold and Premier Club members
• Customers traveling in First Class
• Customers traveling on military and government fares
• Customers traveling on international tickets that include points within Hawaii
• Customers flying on the same reservation as someone with exempt status
(except for group bookings of 10 or more passengers)
Customer checked-in luggage items exempt from the first bag fee are:
• Child car seats, carriers and strollers
• Wheelchairs, walkers, crutches, canes and other personal assistive devices
Customers can pay the first bag fee online at HawaiianAirlines.com, at Hawaiian’s airport kiosk check-in machines, or at the airport ticket counter when checking in.
Hawaiian is the nation’s highest-ranked carrier for service quality and performance in 2008 in the 19th annual Airline Quality Rating study. Hawaiian has also led all U.S. carriers in on-time performance for each of the past five years (2004-2008) and has been an industry leader in fewest misplaced bags during that same period (#1 from 2005-2007, #2 in 2008) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian as the top domestic airline serving Hawaii.
Hawaiian will mark 80 years of continuous service for Hawaii on November 11, 2009. Hawaiian is the state’s biggest and longest-serving airline, as well as the largest provider of passenger air service to Hawaii from the state’s primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to the Philippines, Australia, American Samoa, and Tahiti. Hawaiian also provides more than 160 daily jet flights within the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com.
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