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There is some disabled parking at PORTHMADOG station. Alternatively, passengers can be dropped off at the station if using the council pay and display car park. There is level access to the booking office, shop, cafe and platform. There is a disabled toilet on the platform.
Normal train services have at least one coach with extra wide doors suitable for a wheelchair user and with space for a wheelchair. Access is by a portable ramp. This is suitable for small battery operated chairs, but not for motorised scooters. Wheelchair user are recommended to contact the booking office before travelling to discuss their needs and make a reservation, as space is limited. Guards are friendly and used to helping people in wheelchairs or with mobility problems. All trains have a buffet car and buffet stewards take orders and deliver food and drinks to your seat. Although there is a toilet on train services, this is not suitable for wheelchair users.
BEDDGELERT station is above the village and there is some parking in the Snowdonia National Park car park by the Royal Goat Hotel. The station is reached by a long tarmac zig zag slope. There is level access to the platform. If the ticket office is not manned, tickets can be bought from the guard on the train. The temporary toilets include a disabled toilet.
RHYD DDU station is south of the village on the A4085. There is a small car park belonging to the Snowdonia National Park. There is an accessible toilet in the car park for RADAR key holders. The platform is accessed by a tarmac ramp and level foot crossing.
WAUNFAWR station is next to the Snowdonia Parc brewpub. Their car park may be used by visitors to the railway but it has a deep gravel surface making it difficult to manoeuvre a wheelchair. Access to the platform is by footbridge, but there is a rough gently sloping path through the campsite to the platform.
DINAS is a request stop. It has a car park but there is a kerb to negotiate to reach the station. The rest of the area is level. There is an accessible toilet.
CAERNARFON has a car park and the booking office, shop and platform are accessed by a gently sloping ramp. There is a disabled toilet.
Wheelchairs can be borrowed from Porthmadog or Caernarfon stations.
Disabled passengers travel at the concessionary rate. Dogs are allowed on the trains for a small charge.
Information is available on request in large print or braille.
There is more information “here”:https://www.festrail.co.uk/accessibility/
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