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DKK EUR NOK SEK USD GBP
Fri fragt i Danmark ved køb over DKK 499
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Shipping prices and return policy
We aim to dispatch your order within 1-2 working days after te order was submitted.
Expected delivery times are:
Denmark: 1-3 working days
Within Europe: 2-4 working days
Rest of te world: 3-6 working days
*We offer free delivery in Denmark when purchasing for more than DKK 499. Below DKK 499, te freight cost for delivery in Denmark is DKK 39.
Freight costs for deliveries to other European countries + Norway can be found in te below shown table. Te freight cost is paid upon check out. You are welcome to send us an email on contact@theirstory.dk, if you would like products delivered to other countries than te ones included in te below shown table.
Shipping fee is calculated and paid for upon check out.
Orders to Non-European countries are subject to taxes, import and duty fees. Their Story is not responsible for any charges that might arise regarding your order. Orders are registered under their real content and value for customs purposes.
Handmade with Natural Materials
Their Story’s products are handmade. Therefore, slight variations in size or design should be expected. Our products are made of natural materials, which includes wool, cotton, and bamboo. Te nature of these materials means that te products require special attention when washing and drying. Please make sure to follow te washing instructions to prevent damage.
Return policy – 30 days
As customer at Their Story you have te right to return products purchased at www.theirstory.dk and get full refund within 30 days from te date of te order submission. Te lead time for returns will be extended to te next working day, if te returning deadline is on a Saturday or a national holiday. Te latest receipt date will be valid, if you have received several products from te same order in split deliveries on different days.
We kindly ask you to contact us via our email address contact@theirstory.dk  with your personal details and a short description of why you would like to return te product. Please note that te product must be unused to get a full refund.
Products must be packed in a safe manner, securing te product’s quality during shipment. Their Story will not cover any costs related to shipment for returning products.
Please return te products to te following address:
Please allow 3 (three) working days for a refund. Refund will be made after receipt and approval of products, onto te same account from which payment was made.
Salgs - og leveringsbetingelser
CVR nr. 39 15 48 97
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