da da nb da sv da da en da da da da da da da en en da en da da da da en en sv da da hbs_lat sv hbs_lat fi pl pl nl da de da da da en es en en en en en nn da af da en en en en en en pt en en en en en en en da nb da en en en af da da da en en en en de en eo de fi de en en en nb en en en en en en en en en en en en en en en en en en en en en en en nn en da ko da en da nn id da da en da da da da da da en da en en da en da da da en da en en sv da da hbs_lat sv hbs_lat fi en pl da nl da de da da da da nb nb nb da sv da da da en pt nn da da nn nb da da en en da da da da de da da da en de da en en da en sv sv da
Persondatapolitik | Læs mere om vores persondatapolitik
Go to - Mad & Drikke
Go to - Firma & Grupper
We strive to uphold te highest level of security for our guests - and this is of course also true when dealing with te protection of your personal information. With this privacy policy we intent to communicate and map out how we handle your information when you visit bakken.dk
This Privacy Policy is between (us) te company:
and for our handling of personal data regarding te companys customers and partners (you).
What information is being handled and why?
Marketing: Name and e-mail adress in connection with any sign-up for Bakken's customer advantage club MitBakken for te purpose of sending e-mail newsletters to you, who have given te permission for this through your registration.
Sales through our webshop: Standard contact information (name, phone number and e-mail adress) and purchasing-card information. We do not keep card information such as te identification number (IIN) of your purchasing card. These information is handled by our payment service Reepay.
Te information is handled for te purpose of completing your transaction, herein invoicing and sending out a confirmation. As such it is handled as part of an agreement and for sorting out any potential errors connected to te order. Te information is not kept for any other commercial purpose.
Personal data is kept for 5 years plus te current year to comply with te accounting laws of Denmark.
When do we collect data?
Collection, registering and handling of your data is done when you complete a purchase in our webshop, send us a request for proposal or sign up for our customer advantage club, MitBakken.
Who do we share te information with?
When you inform us of your e-mail adress as part te sign-up process for MitBakken (and herein also our newsletter) we forward your e-mail in an encrypted format to Facebook with te intention of guiding our marketing via Facebook to you or similar customers.
We use external suppliers for tasks such as storing data, and developing and running our website and webshop. In these cases your personal information is being kept by te following suppliers:
We have developed and are continously improving our website in cooperation with:
NoZebra are, amongst other things, hosting our website. As such, they act as a data processor in this regard. A data processing agreement has been made with NoZebra.
Bakken's webshop and Bakken's customer advantage club ”MitBakken”
We have developed and are continously improving our webshop in cooperation with:
Telephone: + 45 7199 4840
Webto is hosting our webshop and our customer advantage club "MitBakken". As such, they act as a data processor in this regard. A data processing agreement has been made with Webto.
We do e-mail marketing through our customer advantage club "MitBakken", including te mailing of our newsletter, in cooperation with:
Te Rocket Science Group, LLC
675 Ponce de Leon Ave NE
E-mail adresses which are used for e-mail marketing are hosted by MailChump. As such, MailChimp acts as a data processor in this regard. A data processing agreement has been made with MailChimp.
Guidelines for collecting permissions for marketing
We collect permissions for marketing in two different ways which are described in further detail below:
As member of MitBakken you also permit A/S Dyrehavsbakken to contact you through mail, phone and electronic messageing (for example e-mail, sms, mms.) with te intent of marketing attractions and exciting activities, events, giveaways, hotel deals, souvenirs, apparel and toys. This also applies to offers from Bakken's stores, restaurants, etc.
You may at any time cancel your membership in MitBakken. Being a member of MitBakken is completely free of charge.
When you visit bakken.dk and shop.bakken.dk, we collect information about your visit through cookies. Some of these informations are forwarded to a third party. Read more about this in our cookie policies here!
How long is this information kept?
Te information is stored for different periods of time, and this is determined with regard to your possible consent, statutory retention periods, necessity to comply with a valid agreement or with respect to our legitimate interest in data retention.
Te information we registrered from you for te purpose of marketing, including information given through te sign-up procedure for our newsletter, is kept until you revoke your consent to this.
In addition to this, A/S Dyrehavsbakken will continually delete inactive users from te e-mail database.
Vi store and process personal information (name, adresse, phone number and e-mail) attached to transactions in our webshop. This is done in te event of a potential reissue of tickets and/or gift cards.
Should you want your personal information deleted earlier, this can be done at any time by reaching out to us directly.
We have regulations and procedures for data security. This means that any data of yours stored by us is protected against loss, change or misuse.
Our data is protected behind a firewall and by antivirus software. These systems will detect, report, investigate and document any security breach.
If any security breach is detected te Danish Data Protection Agency will be notified within 72 hours after affirming a breach. Furthermore te affected individuals will be notified about te breach without unnecessary delay.
Changes to this data protection policy.
We acknowledge that transparency is a continous responsibility. Therefore we will continously review and update this data protection policy.
Te data protection policy has last been updated on may 24th 2018.
You may at any time access and review any personal information we have stored about you. You may also at any time make changes to, delete or limit te processing of your data and object to te processing of said information.
If you wish to make use of te above rights, kindly contact us at bakken@bakken.dk
You have te right to object or protest te processing of your personal information to te Danish Data Protection Agency via below contact information:
Tlf. 33 19 32 00
Read more about te Right of Appeal on Te Danish Data Protection Agency's website here: