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Joshua Tree Eshop Customer Service Women's Clothing & Accessories
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Payment, Pricing & Promotions
Free Shipping On Orders Over $25- applying after discounts or promotions(not including sales tax)
Standard Shipping-$7 (Estimated Delivery Time:3-7days)
Overnight UPS Service-$30 (1 Day) Please Note: Orders Placed for overnight service before 12:00 PM PST will ship out the sam day and will arrive the following day (excluding Holidays and Weekends.)
Please note: We do not deliver on Weekends and Holidays at this time.
Alaska & Hawaii orderds are shipped via 2 day air-$25
PO BOXES, APO/FPO-Sorry... at this time, we are unable to deliver to those addresses.
Price: Charges start  at $30 (may vary depends on the country) Recipient is responsible to all duties/taxes/fees.
Estimated Delivery Time:2-4 weeks
There will be no returns or exchanges on International Orders.
Currency- To get an estimate of apporximately what the exchange rate currently is, please refer this website: XE.com-Foreign exchange rate calculator
Once your order has shipped, you will receive an email confirmation to the email address you entered on your order. If you don't receive your confirmation email, please check your spam folder and add cs@joshuatreeeshop.com to your safe sender list.
Please allow us for the initial 48 hours processing period. This initial order processing window and holidays/weekends are not counted  on the delivery time.
If the shipment is refused, the customer is responsible for the original shipping charges, as well as the cost of returning the package to JOSHUA TREE ESHOP. The amount will be deducted from your merchandise refund. Please CHECK THE SHIPPING ADDRESS TRIPLE TIMES before checking out!
Your Privacy is Important!
JOSHUA TREE ESHOP needs your infromation to process your orders and for the shpping purposes. Also, JOSHUA TREE ESHOP will send you an email to notify your order status, as well as discount- promotion codes, speicial offers, and surveys. If you don't want to recieve any email from JOSHUA TREE ESHOP, please send us email at cs@joshuatreeeshop.com or simply click on your email UNSUBSCRIBE.
We DO NOT SELL or RENT YOUR PERSONAL INFROMATION TO THIRD PARITES!!
For transmitting your personal information to us, we use a secure server (SSL). This is the industry-standard encryption technology which ensures the safety and security of your online orders. Under SSL, your information is protected against unathurized access.
However, JOSHUA TREE ESHOP makes so much effort to protect your personal informaion, there's limitation. Therefore, we do not represent, warrant and/or guarantee that personal information will remain 100% secure and you do so at your own risk.
From time to time, it may be necessary for us to reivew and revise our privacy statement. We reserve the right to change our privacy statement at any time and to notify you by publishing an updated version of the policy.
+  Return packages must be received by JOSHUA TREE ESHOP within 14 days of your order's original shipment date.
+  Original Shipping Charge is non refundable!
+  All International orders are final!
+ The Customer is responsible for all shipping fees on the return shipment.
+ Retrun Processing time will be estimated 7 business days. ( Please note: Your banking institution may require additional days to process and post this transaction to your account once they have received the information from us)
1. Returns received after 14 days of the original shipment date.
2. Damaged, washed, worn, altered-items, no tag(or tag is removed from the item)
3. Items with perfum, smoke, deodrant, make up, or stains
4. Final Sale Items
5. Please click Order and Return on our website and provide infromation. You may find at the bottom of wesite, next to the contact us.
JOSHUA TREE ESHOP reserves the right to determine eligiblity to refunds.
*Defected merchandise or shipped wrong items (size, color, or style)-contact JOSHUA TREE ESHOP within 5 days of receipt.
*Please let us know the reason you are returning items-Do not want, Wrong Item was shipped to me, or Damaged items...etc
Los Angeles CA 90005
*When you return the items to JOSHUA TREE ESHOP, we recommand to have tracking information on your shipment. If the items are lost or stolen, JOSHUA TREE ESHOP does not have responsibility and will not refund or exchange.
Please email us at cs@joshuatreeeshop.com
b. Old Order Number: #_________
c. New Order Number:#_________
d. Once we receive your old item, we will ship your new item right away with no cost!
*Free Shipping on all domestic exchange orders-Please contact us if we have the style and size in stock. Costomer Center: cs@joshuatreeeshop.com M-F 9:00-5:00 PM PST
To prevent fraud, we are using PAYPAL system for your payment.
Simply when you check out, the payment process will be continued on thePAYPAL website to finish your transaction.
Note: We do not accept personal checks, money orders or direct bank transfers.
Changes to your order may only be made prior to your order processing. If you cancel your order after it has been shipped, your card has been charged and your request will be completed as a return.
Please make sure your billing address and contact information matching with your credit statement. If this information does not match, we may have to contact you to update this information and this may delay your order.
Payment, Pricing & Promotions
When you drag to the paypal website, you may have options to pay with major credit cards (VISA, MASTER, AMERICAN EXPRESS) or Paypal.
*Applicable sales tax will be added to all purchases shipping to California.
* Benefit with JOSHUA TREE ESHOP-If you become a member of JOSHUA TREE ESHOP, you will receive promotion or discounts codes time to time.. Please be a friend with JOSHUA TREE ESHOP!!
After you have added an item to your shopping cart, you will be prompted to review your cart. Here, you may review all items in your cart, update quantities, remove items or return to the product detail page. once you have reviewed the items in your cart, you may either continue shopping or proceed to check out and place your order.
*Once an order is placed, we are unable to make any changes including adding or removing items and cancellationgs.
You can update your infromation anytime. If you have forgotten your password, simply click on Forgot Your Password?, type in your email, then password will be sent to the email address you provided.
About Joshua Tree Eshop
Joshua Tree Eshop is a dynamic ever changing site where you can find new, unique, contemporary, classic as well as trendy apparel and fashion accessories. the best in women's and men's designer clothing and accessories as well as an eclectic mix of lifestyle goods.
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