en fr en en en en en en en en en en en en en en en en en en en en en en en en en en en en en la en en la ro en la en en la ro en la en en la en en en en en en en en en en en en en
Login  | Not yet registered?  Sign Up
Transitions Optical offers a wealth of resources to help you prepare your practice to meet diverse patient needs – from professional education and staff training, to bilingual and in-language patient resources.
Becoming a culturally competent practice is a true team effort. In order to provide the best possible care to patients, everyone on your staff needs to be on board. That means not only delivering the same messages, but also communicating in a way that the patient can relate to and understand.
Check out these resources to help keep you and your staff up-to-date and in-the-know.
USING BILINGUAL AND IN-LANGUAGE RESOURCES
Consider that one in five U.S. residents now speaks a foreign language (mostly Spanish, Chinese or Arabic) at home. And, keep in mind that two out of 3 Americans believe it is a sign of respect when an eyecare professional offers educational materials that are bilingual or in other languages. The good news is …we’ve got you covered!
Check out these tools to help enhance communication during all stages of the eyecare appointment.
Transitions Optical offers educational resources to help you and your staff better understand and meet the needs of your culturally diverse patients.
To download resources, you’ll need to log in or register. It’s free and easy.
Download clinical white papers authored by experts in cultural competency.
Learn strategies for better serving culturally diverse patients, while earning ABO or COPE credit.
Learn more about the unique eye health and communication needs of culturally diverse groups, featuring insights from Transitions Optical’s Diversity Advisory Board members.
USING BILINGUAL AND IN-LANGUAGE RESOURCES
Transitions Optical offers several resources to help you and your staff enhance communication with culturally diverse patients during all stages of the eyecare appointment.
To download resources, you’ll need to log in or register. It’s free and easy.
BILINGUAL AND IN-LANGUAGE TOOLS
Access a wide range of bilingual and in-language resources to help improve communication and better serve your culturally diverse patients.
Educate your culturally diverse patients about their eye health risks.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam ut urna. Mauris nulla. Donec nec mauris. Proin nulla dolor, bibendum et, dapibus in, euismod ut, felis.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam ut urna. Mauris nulla. Donec nec mauris. Proin nulla dolor, bibendum et, dapibus in, euismod ut, felis.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam ut urna. Mauris nulla. Donec nec mauris. Proin nulla dolor, bibendum et, dapibus in, euismod ut, felis.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam ut urna. Mauris nulla. Donec nec mauris. Proin nulla dolor, bibendum et, dapibus in, euismod ut, felis.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam ut urna. Mauris nulla. Donec nec mauris. Proin nulla dolor, bibendum et, dapibus in, euismod ut, felis.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam ut urna. Mauris nulla. Donec nec mauris. Proin nulla dolor, bibendum et, dapibus in, euismod ut, felis.
There are several simple steps you can take to make your practice more welcoming and attractive to culturally diverse patients.
Feature a variety of ethnic groups in your office displays and point-of-sale materials.
Welcome family and friends that come in with the patient – and don’t leave them out of the eyewear selection process when they want to be included. Hispanics, Asian Americans and African Americans are more likely than the general population to look to others for advice before making a decision.
Stock your waiting area with in-language and culturally popular reading materials.
Consider hiring an ethnically diverse or bilingual staff to represent the patients you serve or are interested in attracting.
While most Asian Americans speak English, as many as 77% speak another language at home. The most common languages include various dialects of Chinese (including simplified and traditional Mandarin), Vietnamese, Tagalog and Korean.
New research from Transitions Optical also reveals that while Asian Americans typically speak English very well, they are the least likely demographic group to feel comfortable communicating in English during an eye exam. Taking steps such as using bilingual or in-language materials, as well as hiring a bilingual staff, can help to ease communication barriers and make your Asian-American patients feel more comfortable.
Did you know you can take continuing education courses online for ABO or COPE credit at Transitions.com/Education?
For more information about in-person presentations available in your area or during industry events, contact multicultural@transitions.com.
Admin | Contact Us | Privacy Policy
Transitions.com. Transitions and the swirl are registered trademarks and Cultural Connections is a trademark of Transitions Optical, Inc. ©2012 Transitions Optical, Inc.
Photochromic performance is influenced by temperature, UV exposure and lens material.