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About Us | Cloud Business Communications Company | Callifony
Increase brand engagement with exceptional customer experience
Connect with customers in real-time for account-based notifications
Telephony solutions with domain expertise for leading companies
Customer engagement solution based on the most popular workflow
Automated Reminders, Surveys & Feedback
Build customer loyalty at every touchpoint
Start 7 DAYS Free Trial
Or Call Sales Team on 022-500-36-900
Callifony helps empower startups and SMEs with a multi-feature business communication platform to enhance your customer experience. Get real-time data and actionable insights for your departments, allowing you to make critical decisions for service consistency and continual growth. Generate more revenue by predicting trends and help streamline marketing efforts.
Our communication platform allows businesses of any size to streamline their customer communication and build voice-enabled applications with a robust API platform. Real-time insight helps companies better understand their customers, evaluate & re-calibrate their campaigns. Moreover, businesses can use our campaign analytics to boost business performance and improve their bottom line.
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Our high-performing sales team collaborates with a variety of stakeholders to provide the best solution for our clients’ needs. With a mixed bag of professionals and experts, we focus on creating products and solutions that facilitate easy communication, allowing our customers to engage with happy and loyal customers.
Work With Industry Leaders
At Callifony, we focus on helping companies transform the way customers interact with their brands. This makes us strive to create innovative and creative products that focus on powering robust business communication solutions. By joining us, you’ll get the unique opportunity to work with industry leaders, focused on broadening the importance and scope of the industry.
Providing customers with robust communication solutions
Over 2000+ global customers across industries
Experience 99.99 % uptime with better SLAs for services
Extensive coverage for voice & messaging services
Goal-based, consistent, and a knowledge-driven approach
Experience across various industries
A knowledgeable and committed team collaborating for a common cause
Transparent and honest communication
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Our NGO uses a Virtual Receptionist solution from Callifony for handling all our inbound calls. Now we are able to track every call for donations, volunteers, corporate partnerships, etc. The sales team helped on quick activation of the service and support guided in setting up departments and call forwarding numbers.
IVR solution from Callifony has helped to keep track of all incoming orders and has greatly improved our sales, we no longer miss any calls from our customers with real-time missed call alerts. We have detailed tracking of all our inbound and outbound business calls, this has allowed us to enhance our customer experience.
We are using an inbound call handling solution from Callifony for our helpline number for our business, straight forward change was high uptime and crystal clear calls for our customers. Easy to use portal allows us to change agents’ call forwarding numbers and hear the call recordings on the call logs themselves.
Soul Bowl Online Grocery
Callifony’s click2call has helped us to integrate cloud telephony in our CRM and now we offer inbuilt cloud telephony to our customers, enabling them to speed up business operations. Fast integration with help of a knowledgeable team at Callifony ensured that we had a quick go-live for our customers.
We are using Callifony IVR solution for almost a year and our experience has been great. Callifony helped us deliver crystal clear conversation between our customers & agents and amazingly improved our customer satisfaction index.
Callifony’s IVR solution has helped to improve and automate our college admission process and office communication. Easy to use interface allows us to update call forwarding numbers for departments, change business hours or update holiday IVR for our students and parents.
CBS College of Pharmacy & Tech
Boost inbound lead conversion
Increase remote agent productivity
Design and run an innovative marketing campaign for marketing or send reminders or create feedback for services, with no manual intervention.
Skill-based routing helps businesses route calls to agents based on business hours, departments, or specific skill groups for better call handling.
Progressive Dialer For Calls
Automated dialers for sales and support teams increase the efficiency of your calling processes, easy to set up, and leads to faster conversion.
Shivaji Chowk, Ambernath East,
Get in touch with us
Select ProductVirtual Receptionist IVR SolutionCloud Contact Centre for BusinessVirtual Number or Toll-Free for BusinessAutomated Outbound IVROTP & Transaction SMSCustom Solution
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Select ProductVirtual Receptionist IVR SolutionCloud Contact Centre for BusinessVirtual Number or Toll-Free for BusinessAutomated Outbound IVROTP & Transaction SMSCustom Solution