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The Handbook of Logistics and Distribution Management | Heimkaup.is
Háskóli Íslands, Háskólinn á Akureyri, Háskólinn á Bifröst
Íslenska Hugvísindi og tungumál Tölvu- og stærðfræði Viðskipti og hagfræði Raunvísindi Félagsvísindi Heilsugreinar Verkfræði Aðrar greinar Háskólabækur
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Heimkaup Námsbækur Viðskipti og hagfræði The Handbook of Logistics and Distribution Management
Útgáfa: 6 - Höfundur: Alan Rushton
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PART ONE Concepts of logistics and distribution
01    Introduction to logistics and distribution
Importance of logistics and distribution
Logistics and supply chain structure
02    Integrated logistics and the supply chain
The total logistics concept
The financial impact of logistics
Competitive advantage through logistics
Logistics and supply chain management
03    Customer service and logistics
The importance of customer service
The components of logistics-related customer service
Two conceptual models of service quality
Developing a customer service policy
Levels of customer service
The customer service explosion
04    Channels of distribution
Physical distribution channel types and structures
05    Key issues and challenges for logistics and the supply chain
PART TWO Planning for logistics
06    Planning framework for logistics
The product life cycle
The importance of logistics processes
Logistics process types and categories
An approach to process design and redesign
08    Supply chain segmentation
Demand and supply segmentation
09    Logistics costs and trade-off analysis
The role of distribution centres and warehouses
10    Logistics network planning
A planned approach or methodology
Initial analysis and option definition
Logistics modelling: logistics options analysis
Evaluate results, develop implementation plan
Practical considerations for site search
11    Logistics management and organization
Logistics relationships with other corporate functions
The role of the logistics or distribution manager
The selection of temporary staff and assets
Manufacturing resource planning (MRPII)
Material requirements planning (MRP)
The effects on distribution activities
PART THREE Procurement, inventory and demand forecasting
14    Procurement and supply
The scope of procurement
Setting the procurement objectives
Collaborative planning, forecasting and replenishment
15    Inventory: the basic concepts
The need to hold stocks
Stockholding policy implications for other logistics functions
Reasons for rising inventory costs
The reorder point and safety stock
The bullwhip or Forrester effect
The economic order quantity
16    Inventory and the supply chain
Problems with traditional approaches to inventory planning
Analysing time and inventory
17    Inventory planning and demand forecasting
Inventory planning for manufacturing
Inventory planning for retailing
PART FOUR Warehousing and storage
18    Principles of warehousing
The role of warehouses
Packaging and unit loads
19    Storage and handling systems (palletized)
Palletized storage – comparison of systems
20    Storage and handling systems (non-palletized)
Small item storage systems
21    Order picking and packing
Information in order picking
22    Receiving and dispatch
Receiving and dispatch equipment
Strategic issues affecting warehousing
Design of specialist warehouses
24    Warehouse management and information
PART FIVE Freight transport
25    International logistics: modal choice
Relative importance of the main modes of freight transport
Cost and service requirements
Aspects of international trade
Structure of the industry
Vessel classification and certification
Common ship types and their cargoes
Ports and cargo handling
Structure of the industry
Types of air freighter
Air hubs and spokes
28    Rail and intermodal transport
Mode shift grant schemes
29    Road freight transport: vehicle selection
Load types and characteristics
Main types of vehicle body
The wider implications of vehicle selection
30    Road freight transport: vehicle costing
Reasons for the use of road freight transport vehicle costing
Road transport costing – key information required
Costing the total transport operation
31    Road freight transport: planning and resourcing
Key planning aspects of road freight transport
Main types of road freight transport
Transport resources: planning and operational requirements and optimization
Key issues concerning vehicle utilization
Other road freight transport information systems applications: telematics
32    Road freight transport: routeing and scheduling
Vehicle routeing and scheduling issues
Manual methods of vehicle routeing and scheduling
Computer routeing and scheduling
33    International freight forwarding
The role of the freight forwarder
PART SIX Outsourcing logistics
34    Outsourcing: operations and services
Operations provided by third-party companies
Categories of services available
Specialist value added services
35    Outsourcing: decision criteria
Different types of operation: dedicated or multi-user?
Drivers and drawbacks of outsourcing logistics
Critical factors of choice
36    Outsourcing: the selection process
The need for management
Monitoring an outsourced logistics operation
PART SEVEN Operational management
38    Cost and performance monitoring
Different approaches to cost and performance monitoring
What to measure against?
A logistics operational planning and control system
Detailed metrics and KPIs
The presentation of metrics
Why should an organization engage in benchmarking?
How to conduct a benchmarking exercise
40    Information and communication technology in the supply chain
Trading using the internet – e-commerce
41    Security and safety
Safety in the distribution centre and warehouse
42    Logistics and the environment
The European Union and environmental legislation
Logistics and environmental best practice
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