title: Karshi Engineering and Economic Institute
text: 643
  their risk appetite and financial goals. This helps to build customer loyalty and
  enhances the overall customer experience.
  IT programs also enable banks to offer real-time services to customers. With
  the help of mobile banking
  apps and online portals, customers can access their
  accounts, make transactions, and perform other banking
  tasks from anywhere and at
  any time. This is particularly beneficial for customers who lead busy lives and cannot
  visit a physical branch during regular business hours.
  Moreover, using IT programs in the banking system has led to the development
  of new products and services. For example, digital wallets, contactless payments, and
  blockchain-based solutions are some of the innovative offerings banks now provide
  to customers. These services not only cater to changing customer needs but also
  provide a competitive advantage to banks in the market.
  However, there are also some challenges associated with the use of IT
  programs in the modern banking system. One of the primary
  concerns is the risk of
  cyber threats and data breaches. Banks need to invest in robust cybersecurity
  measures to protect their systems and customer data from unauthorized access and
  cyber-attacks. Additionally, there is a need for continuous monitoring and updating of
  IT systems to ensure that they remain secure and up-to-date.