title: The problems that customers face in using digital bank services -
text: 639
  The most important thing to remember is that no reputable business will send
  you an email requesting your personal account information. Any email you receive
  asking for this information should be considered phony and
  brought to the attention
  of the business being phished.
  Also, antivirus software can often detect methods used by phishers attempting
  to steal your information. But it is imperative that your antivirus software be updated
  as frequently as possible.
  Finally, if you are unsure as to whether or not an email or message is
  legitimate, call the company directly. That way you can be sure that you are speaking
  with a representative of that company and that your personal information will not be
  compromised.
  With
  digital banking, all records are maintained in digital form,
  data is
  interpreted to useful information by applying analytical methods,
  better customer
  engagement is offered and more business generated through customer-specific
  interaction. All this leads to improved operating efficiency and better income for the
  bank.
  Here are some of the primary benefits offered by digital banking.