In the mid-1990s, Nordstrom ran newspaper ads promising, for certain products, that if the size or color of an item the customer wished to purchase was not in stock at the store, Nordstrom would locate the desired item and mail it to the customer at no additional cost'both the item and its delivery were free.
( ( In ( the mid-1990s ) ) ( , ( Nordstrom ( ( ran ( ( newspaper ads ) ( ( ( ( promising , ) ( for ( certain products ) ) ) , ) ( that ( ( ( ( if ( ( ( the ( ( size or ) color ) ) ( of ( ( an item ) ( ( the customer ) ( wished ( to purchase ) ) ) ) ) ) ( ( was not ) ( in ( stock ( at ( the store ) ) ) ) ) ) ) ( , ( Nordstrom ( would ( ( ( locate ( the ( desired item ) ) ) and ) ( ( ( ( mail it ) ( to ( ( the customer ) ( at ( no ( additional cost ) ) ) ) ) ) ` ) ( both ( the item ) ) ) ) ) ) ) ) and ) ( ( its delivery ) ( were free ) ) ) ) ) ) ) . ) ) ) )
(ROOT (S (PP (IN In) (NP (DT the) (NNS mid-1990s))) (, ,) (NP (NNP Nordstrom)) (VP (VBD ran) (NP (NP (NN newspaper) (NNS ads)) (VP (VBG promising) (, ,) (PP (IN for) (NP (JJ certain) (NNS products))) (, ,) (SBAR (IN that) (S (S (SBAR (IN if) (S (NP (NP (DT the) (NN size) (CC or) (NN color)) (PP (IN of) (NP (NP (DT an) (NN item)) (SBAR (S (NP (DT the) (NN customer)) (VP (VBD wished) (S (VP (TO to) (VP (VB purchase)))))))))) (VP (VBD was) (RB not) (PP (IN in) (NP (NP (NN stock)) (PP (IN at) (NP (DT the) (NN store)))))))) (, ,) (NP (NNP Nordstrom)) (VP (MD would) (VP (VP (VB locate) (NP (DT the) (VBN desired) (NN item))) (CC and) (VP (VB mail) (NP (PRP it)) (PP (TO to) (NP (NP (DT the) (NN customer)) (PP (IN at) (NP (DT no) (JJ additional) (NN cost))))) (`` `) (NP (PDT both) (DT the) (NN item)))))) (CC and) (S (NP (PRP$ its) (NN delivery)) (VP (VBD were) (ADJP (JJ free))))))))) (. .)))
Nordstrom showed real dedication to customer service by doing this.
( Nordstrom ( ( ( ( showed ( real dedication ) ) ( to ( customer service ) ) ) ( by ( doing this ) ) ) . ) )
(ROOT (S (NP (NNP Nordstrom)) (VP (VBD showed) (NP (JJ real) (NN dedication)) (PP (TO to) (NP (NN customer) (NN service))) (PP (IN by) (S (VP (VBG doing) (NP (DT this)))))) (. .)))