Over 5,800 complaints against Air India in 10 months: Govt
The government on Thursday said 5,879 complaints relating to deficiency in service have been received against state-run Air India between January and October, 2016. “However, Air India records the complaint and tracks them till they reach the logical conclusion," Union Minister Ashok Gajapathi Raju said. Air India constantly tries to upgrade its services to ensure customer satisfaction, he added. 