Govt adopts Twitter Seva to register telco complaints
Ministry of Communications (MoC) on Tuesday adopted e-governance tool 'Twitter Seva' to address public grievances regarding telecommunication and postal services. People can tweet to the Minister of Communications, using #BSNLSeva, #MTNLSeva and #PostalSeva to reach the respective departments for their requests for assistance. MoC has become the fourth ministry to adopt Twitter Seva.