Helpline no. 14401 for info on power cuts launched
The Department of Telecom (DoT) has created ‘Urja Mitra Helpline’ through which customers can get information on power outages from distribution companies by dialling 14401. It will be used to send information through voice calls and SMSes to customers, a DoT notification read. Further, this pan-India helpline is a mandatory service to be provided by all telecom operators. 