Govt launches toll free number for postal complaints
After introducing 'Twitter Sewa' for redressal of telecom and postal grievances, the government on Monday launched a toll-free number 1924 to register postal complaints. It will initially be operational for 12 hours on working days and has been started in Hindi, Malayalam, and English. Notably, Department of Posts (DoP) is the 8th largest department in terms of number of complaints.