However, it is acknowledged that the rate of complaints has been steadily declining since 2004, which indicates that DND has implemented practices and processes which has had a positive impact on its staffing processes.
Cependant, le taux de plaintes diminue de manière régulière depuis 2004, ce qui indique que le MDN a mis en œuvre des pratiques et des processus qui ont eu des effets bénéfiques sur ses processus de dotation.