Hotel stays alone for this market have increased by 50 per cent, although 60 per cent of hotel guests with disabilities have reported difficulties with their hotel stay such as physical barriers (48%), customer service issues (45%) or communication barriers (15%).
Dans ce marché, les séjours à l'hôtel ont augmenté de 50 % bien que 60 % des clients handicapés aient signalé des difficultés telles qu'obstacles physiques (48 %), problèmes de service (45 %) ou obstacles relevant des communications (15 %).