However, the CBFA is not competent to examine complaints by consumers of financial services except in the areas of mortgage credit and supplementary occupational pensions (second pillar). By clicking on the links below you will find further details on the treatment of complaints about mortgage credit and supplementary occupational pensions (second pillar), and on the procedures used by the CBFA in its other areas of competence.
Pour réaliser ces objectifs, la loi a confié à la CBFA un éventail très large de missions.