we knew that the hotel had just opened but never expected so many issues to happen with us. We requested for an extra duvet, they gave us towels instead.
Hotel staff dont know the hotel themself.Our room was in the first floor,we were directed to use the lift but lift didnt got 1st floor we had to come back and reseption staff even didnt know about this after that we directed to stairs which are already covered with plastic ongoing refurbisment.