(c) Expanding and strengthening common services, to ensure that support services were cost-effective, of high quality, timely, provided on a competitive basis and resulted in full user satisfaction;
c) Élargir et renforcer les services communs, afin de pouvoir fournir dans les délais requis, en faisant appel à la concurrence, des services d'appui économiques, de grande qualité, donnant pleinement satisfaction aux utilisateurs;