Tools for information to the citizens This appropriation is intended to fund general information work on the European Union, via two main approaches: - operation of the Europe Direct call centre, which can be accessed free of charge by any member of the public and provides information in response to any question concerning the EU; - dissemination among the general public of basic information on the European Union (in paper form or via the Europa website, in all the official languages) and dissemination of fact sheets summarising the EU’s legislative activities (SCADPlus).
Some payments relating to 2005 have been delayed or cancelled as a result.