The Office, having already recognized these shortcomings, which are largely the result of unprecedented growth and repeated changes in the management structure in recent years, has initiated a programme to improve organizational effectiveness based, in part, on the staff responses to the OIOS survey of July 2008.
Le BSCI recommande des mesures correctives portant sur l'amélioration de la coordination et de la communication internes et sur le recensement et la codification des procédures essentielles.