PCH will continue to develop training for its officers aimed at clarifying roles, defining procedures and authorities, as well as articulate conflict of interest guidelines for delivery agents and request demonstrated implementation of these guidelines in revised reporting requirements by delivery agents.
Réponse de la direction : Recommandation acceptée PCH continuera de mettre au point de la formation destinée à ses agents pour clarifier le rôle de chacun, définir les procédures et les pouvoirs.