As regards the substance of the concrete actions, more - and explicit - attention needs to be paid to: - the new Member States, where there is often a less long-standing tradition in the area of consumer protection and consumer involvement in policy, as a result of which awareness of consumer rights and consumer organisations' capabilities are still too limited; - the ageing of the population, bearing in mind that some older people are among those consumers less able to defend their interests; - making vulnerable consumers, for whom it is not always possible to guarantee adequate, legally secure protection under the law, and to whom additional attention should therefore be paid in action programmes, more able to defend their interests.
En ce qui concerne le contenu des actions concrètes, il convient d'accorder une attention plus explicite : – aux nouveaux États membres, où existe souvent une tradition moins longue concernant la protection des consommateurs et la participation des consommateurs à la politique, la conscience des droits des consommateurs et la capacité d'action des associations de consommateurs étant encore trop limitées; – au vieillissement de la population, sachant que les consommateurs âgés sont des consommateurs vulnérables; – à la sensibilisation du consommateur vulnérable, pour lequel une protection juridique PR\588741FR.doc 27/29 PE 364.886v03-00