First, the food and drinks at R-C Club were not on par with what can be expected and, further, not on par with the club levels of other luxury hotels that we've stayed in around the world. Second, communicating with the hotel via email after booking but before arrival was not easy and apparently there is quite a bit of room for improvement in the manner in which the staff communicates internally regarding guests.
Le personnel trop présent : ex : si tu reste devant l'entré il te demande de "dégager" même si tu est client tu ne peut pas te balader dans le hall tranquillement!