"Developing a Balanced Scorecard Approach to Measure the Performance of Your E-Learning Initiatives". http://www.conferenceboard.ca/education/reports/pdfs/elearning_presentation.pdf Corporate Leadership Council (August 2003).
« Developing a Balanced Scorecard Approach to Measure the Performance of Your E-Learning Initiatives ». http://www.conferenceboard.ca/education/reports/pdfs/elearning_presentation.pdf Corporate Leadership Council (août 2003).