question: The Covid-19 pandemic forced Higher Education classes to shift to online education. This sudden change required universities to respond rapidly, adapting their classes to remote courses maintaining quality educational delivery. In this context, our university implemented the Digital Flexible Model (DFM) to continue with its academic offer. The challenge involved moving 55, 000 classes per week to the DFM, attending 90, 000 students with 9, 400 professors, all in one week. At the end of the semester, a strategic survey was applied to a statistical sample of professors and students from the Engineering School to get feedback about their experience with the DFM. The results highlight takeaways to improve the instructional model and offer interesting reflections by gender from the experience of faculty and students. © 2021 IEEE.