question: My son is completely unruly and very disrespectful.  He called me horrendous names today.  Can you please suggest or recommend any quick tips to help me keep my cool and not react to the name calling.  What are some appropriate responses?  How can I keep from resonating on the bad behavior?  What are some ways to practice self-care after situations such as the aforementioned?  Thank you very much!  ~ Heather Marie