question: I m a 68 year old male. I have a rash on left neck and shoulder which literally hurts. I ve tried hydrocortisone 1% cr. chlortrimazole cream, Benadryl caps, Prednisone 20 mg/daily x 5 days and it won t go away. I m thinking it might be shingles but I ve been dealing with it for several months. Numbness and tingling up face and ear. Left side only.