question: Writing for a family member- kidney transplant recipient needs root canal-was told insurance would cover it-sent forms back & forth between dentist & transplant coordinator two or three times now-each time told a different form needs filled out or more complete info. is needed as to why root canal is necessary for transplant sustainability & retention . Have been told root canal is necessary to keep kidney from rejection/failing. What info. is the insurance looking for to approve this procedure, or how must it be worded? After all, once the dentist & dr. fill out these forms you are good to go has now failed 3 times. Please help-the situation is getting worse as the tooth is becoming visibly darker-I know that s not a good sign. Transplant has been healthy for 9 yrs. We would like it to stay that way. Thank you for your help.