question: Millions of folks lost their job owing to the pandemic of COVID 19. there is a heap of changes that have gotten to understand among companies from all around the world. this will be a crisis that affects us all, (COVID-19) has been declared an endemic by the (WHO) world health organization since it started on December 31, 2019. because the virus unfolds throughout the total world industries and firms, and social activities are noncontiguous due to its death rate and confirmed cases. during this analysis study, the researcher interviews an agent that works in Business process outsourcing companies. the aim of the study is to navigate the essential scenario and realize various alternate ways in which to sustain economic stability through the dominance of the said pandemic and additionally to showcase corporations like BPO corporations as alternative best tools to continue the profitable industry. The results of the study imply that the operations of BPO corporations run through a strategic designing method to handle the workforce among their corporations because the pandemic crisis overruns the cities of the total world and thru the exaggerated considerations among corporations owing to COVID 19, work-from-home is important currently of difficult time moving the roles of the many folks, it's going to be the foremost necessary challenges notably the case among the areas of physical, so this might be the shaping moment of any BPOs leverage to maneuver, a premise delivery model to a work-at-home in digital operative environments.