I'm thinking of applying for a job as a bank teller, but don't know much about it - do you know what they do?
he is an employee of a bank who deals directly with customers.
In what way do they deal with customers?
Bank teller
A bank teller (often abbreviated to simply teller) is an employee of a bank who deals directly with customers. In some places, this employee is known as a cashier or customer representative. Most teller jobs require experience with handling cash and a high school diploma. Most banks provide on-the-job training.
Tellers are considered a "front line" in the banking business because they are typically the first people a customer sees at the bank.
Responsibilities and Duties of the Bank Teller.
caused by mismanagement. For example, an employee, who chooses to deviate from the script, may fail to serve the customer correctly. Finally, failures can be caused by customers who do not understand the process and do not know what they should be doing. For example, a customer might fail to provide appropriate documents to an appointment with a bank manager or lawyer.
It is important to spend time diagnosing the reasons for fail points before implementing solutions. Failures attributable to customers are often due to misinformation. In such