text: Saw Dr. Shannon Chandler for an exam and contact lenses. She acknowledged my need for contacts and agreed to file the claim against my insurance. Actually got the managers approval to do so, she said. This was in May.  Every two weeks since I have been promised that the contacts are coming, now 2 months later the insurance tells me they never filed the paperwork. Apparently they don't make enough doing so.\n\nUsed to be you could trust doctors. Not these guys though.  Go somewhere else.