text: I will never shop at Artie's Ace ever again. First, I ask one of their employees for help and his response is \"no English\". He literally did not speak one word of English. Second, I went to return Christmas lights and after debating amongst themselves whether they accepted returns they tell me it will be a 25% restocking fee. Nowhere on their receipt does it say that. I dispute this unclear policy which they did not like being questioned. Next, the cashier tells me the lights need to be in the box.  Okay I will box them. But wait she says the lights must be tested. Great test them. Nope need to be boxed. Needless to say at this point I am extremely frustrated and getting mad. Finally, their \"manager\" comes out and he says he has heard enough of me talking to his \"girls\". What is he their pimp? Btw, he looks like a pimp with his fake tan in the middle of December and bleached hair. We go back and forth which at this point he starts yelling for his employees to call the police because he is kicking me out. His store is by \"invitation\" only and I am not welcome there. Fine I start walking out and we keep talking outside where he tells I cannot return the lights because I did not put them in the box and that he is not my \"maid\". He makes more threats about calling the police and taking my license plate number down. Awesome! I ask him for his name. He refuses and asks for my name. I tell him it. I ask again for his name and refuses again. I ask if he is the owner. Nope. Are you the manager? Yes. Awesome! I leave with the lights and will never shop here again. Horrible customer service!