text: I've been to Kaz a few times now, and I gotta say that it's really hit or miss. It seems to be alright if you go during the week, but not so much during the weekend. It get's really busy on the weekends, which is great, but the staff is simply clueless on how to handle a busy night. \n\nUpon arriving on a Friday night, I am greeted by a man that I cannot see because it's so dark. Ok, ok, I get it, speakeasy and what have you. I still want to be able to make good eye contact with my potential server however. Anyhow, I inform him that I am the first of the five of us that are going arrive. He mentioned that it's going to be a wait for a table, and I informed him that I will wait up at the bar if he would please put our name in for a table. \n\nI get up to the bar, wherein the bartender passes me 3 times before even looking at me. He even stopped to help the couple next to me and still didn't even say hello.The couple next to me said \"Wow,  that's strange, he must not be feeling well or something tonight because he is usually so friendly...\". The couple then assisted me by flagging him down wherein the bartender finally handed me a wine list and food menu. \n\nThe wine list is obviously extensive, and the food menu offers great options as well. Again, the bar was busy, and since the bartender was oh-so-helpful the first time around I decided to just pick a wine and go with it. I went with a cheese plate and a glass of Cotes Du Rhone, and at this point the other folks I was waiting on joined me and ordered a drink at the bar. 30 minutes later, our table was finally ready, and so we sat down. \n\nAfter finishing what we ordered at the bar, it took over an hour to get through another round, and at that point we were all over the Kaz experience. Normally we would have stayed and ate/drank more but the amount of time spent waiting on our server to come by was unacceptable. We asked for the bill, and I actually started the stopwatch on my phone. It took the server 15 minutes to go to the machine, print our bill and bring it back. Yikes.