text: The last 4 months have shown a steady decline in this piss-poor service. Where shall I start?\n\nFor two weeks in a row now, I can count on OnDemand crapping out on Friday evenings. Try to navigate through selections and the entire module shortly becomes a nice blue screen of death and then freezes - no buttons work, no exit, nada. Reboot required. Now the \"2 weeks in a row\" doesn't just mean it's happened twice. Just twice *in a row* on a Friday evening. OnDemand overall is chronically unstable.\n\nAnd how about trying to record a show? Simple right? Oh think again... We've had several instances over the last couple of months where the last 10 minutes is just POOF - gone. Show ends with a lovely message, \"This show has stopped recording\" or some such other nonsense. And it's not because the show's schedule got off (i.e. started late, making the end time after the top of an hour).\n\nThen there's the guide showing the name of one show (the one we think we want to record), but when we record and play it back, it's a completely different show! That's always fun.\n\nOh, and lets talk signal quality. For no apparent reason (well, is ANY of this for any apparent reason?) the HD picture will pixelate and become chunky and move sporadically or freeze and the audio sounds like a robot stuck singing the note B flat.\n\nAnd please don't bother trying to use the Search feature in OnDemand. More freezing typically awaits and yep, a reboot is usually required since none of the buttons on the remote can end the nightmare.\n\nYou folks have a LOT of work to do. And I'll bet I'm not wrong in saying you also have a LOT of unhappy customers. And with very good reason. Bad software, bad network, bad delivery, BAD SERVICE. I've never experienced such sustained poor quality from a provider.\n\nTonight was finally the last straw and will be happily entertaining other sources for our TV content next week.