text: Trust me, if I had the option to give a 0 star I would.\n\nWhat this shop needs is customer service and communication. My brother used this shop a couple times before so when I got in a car accident two months ago I decided to use this body shop. So when I dropped off the car, they said it should be done&out by the next week. Okay, sounds great. Week passes by, so I call and all that was said was that they were not finished yet and that I should call back in a couple days. I call again couple days later speaking to another guy, and he says they are still having trouble finding parts for my car and that they will call me back to update me in a couple days. Hearing different stories from different people. Rental car company decides to charge me an extra uncovered 200 because no one at the body shop called the rental car company to let them know that the car was still in body shop. Another week passes by and of course, no call or update. At this point I am beyond frustrated that I am the one that keeps having to call the body shop to get an update. So they finally said they found the parts *YEARS LATER* and that they will be finished by _____date. No call from them that day, so I called and of course no one knows what's going on with my car. Found out that they sent it to Honda to have the remaining whatever to be fixed because they couldn't do it. Like seriously? You couldn't have even called me to let me know what's going on? A phone call is NOT that hard. So about 1 1/2 months later I finally go in to pick up my car. And of course to no surprise at all, there is a chip in the new front bumper they replaced. When I showed Mac the chip he tried to brush it off. There was also yellow stains on my side mirrors that were not there before and was not coming off. He tried to brush that off too. He said I can bring my car in after my paint is done setting to fix that chip. I did. If I went with another body shop my car would have been done in the span of 1-2 weeks.\n\nOh, and how cheesy is all the yelp reviews plastered all over inside the body shop/desk?\n\nNever coming back and will tell my other friends to stop coming here.\nBeware.