text: So frustrated, I always said I would own a mini forever. After today, I don't know if I can say the same statement. Desert Mini of Las Vegas blew up my engine during a routine maintenance appointment over  5 weeks ago. I went to pick up my car today, (after I was assured it was in good condition) I didn't get 5 minutes down the road before the check engine light came on, oh and the air conditioning didn't work.  They were so quick to tell me they have been test driving it for the past 4 days to make sure it was running properly...we live in Vegas, how do you not notice the air conditioning isn't working after test driving it for 4 days?!?! \n I've never been so mad at a company's customer service. Extremely disappointed, Mini if you don't fix this, you loose a loyal customer.\n\nBefore you decide to purchase from desert mini....check out the ratings.....it's a simple observation. 5 stars= new mini owners 1 star=loyal mini owners getting screwed over by routine maintenance.  Do the math.