text: I with Toni B. as I would like to give English Dermatology Center (i.e. Paul English Dermatology) ZERO stars if I could.\n\nAfter dealing with the cold/unresponsive staff on a number of occasions both for myself and my daughter with both of us having similar issues and experiences, with needing to come back repeatedly for \"Another followup Appointment\" to get another billable procedure on their books.\n\nYesterday I called because the prescription they had written to me at my December 5th 2011 appointment, was no longer available.  The company stopped making Tetracycline and there has literally been none made since June 2011 (See Link: http://www.ashp.org/DrugShortages/Current/bulletin.aspx?id=816 )\n\nRemember they gave me the prescription in December 2011, about 1/2 a year since Tetracycline was being made but that is another issue.  I was able to get the first few months of the prescription filled with some assistance of a very helpful pharmacist but she could no long locate any left over supplies of Tetracycline after March of so of 2012.\n\nI was able to go until about mid October 2012 with what Tetracycline I had on hand.  My prescription is good for this until Dec 31, 2012 or about two months and change.\n\nSo I could get two more 30 day supplies on the prescription before my prescription runs out.\n\nHere is the KICKER and why I WILL NOT BE GO BACK TO English Dermatology Center, when I called and explained the situation about Tetracycline not being made anymore and I need to have the remainder of my prescription changed to an equivalent prescription, they said they would NOT be able to do the change to the prescription because Mindy (the Physician Assistant) doesn't renew prescriptions if they haven't seen you in the last 12 months.\n\nI explained that I was there about 10 months ago and there was total silence on the phone.  They said they would have to call me back.  They then called and said that they would only renew the prescription until December 4, 2012 (one year exactly to the day) and I would have to come in and PAY ANOTHER MEDICAL APPOINTMENT FEE to get my prescription renewed through the last 26 days of December 2012.\n\nRemember I'm just trying to get the original prescription, thru Dec. 31, 2012, changed to something that is actually being made and actually available but all English Dermatology Center wants to do is get me in the door for ANOTHER BILLABLE APPOINTMENT.\n\nEnglish Dermatology Center IS WHAT IS WRONG WITH OUR HEALTH CARE SYSTEM.  English Dermatology Center can't keep their word and give me the prescription equivalent for the same time, December 31, 2012, they authorized previously because they just want to FORCE YOU TO MAKE AN APPOINTMENT AND TAKE YOUR MONEY!\n\nDon't think that because you have insurance that your and I are not paying for it.   English Dermatology Center's process and forced appointment practices are exactly why the cost of Employer-Sponsored health insurance premiums have more than doubled in the last 9 years, a rate 3 times faster than cumulative wage increases.\n\nDo yourself and your family a favor and, if you use English Dermatology Center, FIND A DIFFERENT DERMATOLOGIST or if you are looking for a dermatologist, definitely DO NOT USE English Dermatology Center.