text: Smith's has some very good things about it and other aspects that are downright horrible. Let's start out with the good. I love their cold cut selections. Although it is pricey, the taste is awesome. They also have an extensive output of bird seed ranging from dried meal worms to unhulled sunflower seeds. There are bird feeders and houses for sale. \n\nTheir natural food/health section is decent and much more economical than Rainbow's End down the street. One can find dietary supplements, gluten-free foods, all natural sugar substitutes (e.g. brown rice syrup and agave nectar), vegan ice creams (e.g. soy, rice and coconut), avocado oil potato chips, and chocolate bars made with sustainable chocolate. Sometimes they run wild sales and one can find steals on durable pet beds and outdoor furniture.\n\nThe alcohol selection's extensive for a non-liquor store, and they have some of the lowest prices for a grocery store off Vegas Blvd. One can find import and specialty beers, a broad assortment of wines and decent liquor options like tequila, whiskey, vodka and the usual suspects. They close at 1 a.m. and open at 6 a.m. so if you want to have a last call or pull an all-nighter, it can be done.\n\nNow, onto the bad...Customer service is sketchy. It is not uncommon to catch employees slacking off at work. I have seen deli employees eating in the deli counter in front of customers. That is wrong on so many levels. When I brought this to the employee's attention, she brushed me off. I had to contact management and only he acknowledged that this was wrong. Some of my family works in the food industry and if they were caught doing that, they would be written up in no time. Besides this, customer service overall is bleh. If you can check out in peace, that's the best you can hope for. \n\nSmith's poultry is sometimes sold rotten judging by the rotting flesh odor that permeates some chicken packages. I have seen meat selling past the sell-by date. I had to notify the meat packer of this, and his attitude was blase. No apology, nothing. More interestingly, I have come across rotten meat that is within the sale date. This makes me wonder if temperature abuse is taking place. Before I became aware of this, I noticed that their chicken did not always sit well with us and could not pin point why. \n\nA word of caution: Keep an eye on Smith's prices. Sometimes their sale prices do not show up when you check out (even with the discount card) and have to tell them so.