text: First off I want to state the Doctors here are great and I have always had great service with the staff, but not today... I have normally never had a problem with this place and have always been taken care of and I would like to just state that Arial at the front desk needs an attitude adjustment. Requested for medical records to be mailed to them... 11/6/14.... You have to keep calling to see if they have been received because they can't call you to let you know and here I am a month later still they say they never received them so I request for them to fax the paperwork. Fax number on the website (the main website) should be right don't you think? I call back and tell Arial that a fax should be coming she asked where I sent it and I gave her the fax from their website and she argued with me. All I was stating is that the website is wrong and she says \"I don't care what the website says it is not our fax number\" really??? She could have handled that completely different. If you don't want to deal with people or give them compassion you shouldn't be in health care. If it wasn't so hard to find a good doctor in this town I would not be using this office. Doctors are great customer service is horrible.