text: Bad experience with in room dining ~ \n\nHad called previously to ask for prices and how much we get if we ordered wings. In the beginning they said we get 6 wings/$16 during the day and 12/$16 after 10 pm. We has ordered around 11pm last night and when the food came we only got 6. I had called the room service again and she told me that we were suppose to get 12. Then she put me on hold to check what had happened. \n\nShe then goes to tell me oh we changed our menu sorry. She didnt even know the menu changed along with the other guy worker we had talked to before. I know you they are still in transition but it shouldn't be an excuse for indecent service.\n\nWe had bought 2 orders which was 12 wings for 41$ we would've never bought if the hotel didn't trick us. We would have  ordered something else. The order didn't even get us full one bit. \n\nWe order in room dining quite often so this was a very bad experience. \n\n\nOverall experience at the Delano is ok though. Less crowded which I like and the hotel is very nice. Next to the elevators they put up a new quote every day on a mirror which is my favorite part.