text: The Walgreens loses a star and a pharmacy customer in me after my most recent experience. I have been going to this Walgreens for nearly a year and had positive experiences with the pharmacy, regardless of the consistently slow service. However, in the last two months, the customer service has completely diminished. Last month, I had an issue with a prescription discount card and the girl who helped me ended up working it out. This month, I refilled the same prescription and when I went to refill it, they claimed my discount card wouldn't go through. I ended up waiting there for an hour while the same girl who helped me last time tried to figure it out. \n\nAfter an hour wait and attitude from her the entire time, the girl finally found a solution and I was able to get the discount. However, while ringing me up, she informed me what she did regarding the discount last time in order for it to work out and told me that I need to remember this moving forward and if I had remembered it, it wouldn't have taken so long. I wasn't aware that the customer is responsible for remembering what the Walgreen's pharmacy staff does on their own commuters to make a prescription and discount card go through. I then asked if Walgreens has an area where they can write notes about perscriptions so they can remember certain issues and if they can make an admin note on their end to avoid these problems. The girl rudely informed me how many customers she has and how it's impossible to remember everyone's notes and Walgreen's does not have a way to right notes in a patient's file. After she got heated with me and I was leaving, she rudely said, \"you have a Merry Christmas\" in a way that meant the opposite. So after waiting for my prescription for an hour after coming back three days in a row to get it and then being treated like this, I think I will consider visiting another Walgreen's location for my pharmacy needs.