text: This is the worst B&N I have ever been to. The staff was horrible. They were rude and very unhelpful. When I went to pay for my books the old lady behind the register through down what she was doing and rolled her eyes and continued to be nasty. Also, Shaun (customer \"service\" attendant) had no clue what he was talking about and was completely worthless at helping me with the simple question I had.\n\nI always love going to a B&N and have never had a poor experience, so I was astonished with how terrible this service was at this store. For now on I will have to go to the location on Maryland if I want to shop at B&N and that is really out of my way.