text: My experience tonight fell very short from my normal experiences at Cheesecake Factory. This was my first time coming to this particular location to celebrate Valentine's Day with my boyfriend.  It was a very busy night which was expected and the staff handled the wait time exceptionally. Our waiter was very prompt and extremely tentative. My issue with the restaurant is with the way they handled a food health issue. We ordered the flat bread pizza as an appetizer but as we began to eat it we found plastic melted underneath the cheese. When we brought up the issue we were apologized to and explained that the flat bread comes wrapped in plastic. We still paid for this item on our ticket even though it was clearly a mistake the kitchen made.