text: The entire staff at this office is completely incompetent. I went here in Jan 2012, and after waiting AN HOUR past my appointment time, I was finally taken back to the exam room. I had been experiencing a sharp ear pain and all I wanted was some medicated ear drops.... Dr Mendelson prescribed me NASAL SPRAY. In addition they made me do a hearing test which came back normal (which btw that lady treated me like I was 5 years old and special needs). I think the staff should take the hearing test themselves because THEY DON'T LISTEN to anything their patients tell them. I left the office in tears.