text: It sounds like I have had a completely different experience from everyone else, but unfortunately my trip started so badly that I couldn't really enjoy it. \n\nWhen we arrived for our 6:45 reservation, we were told that there were two girls at our table for six that had been there three hours and paid about an hour before and they were sure would leave soon. They offered us a table inside, but we wanted to wait for our outside table that we had reserved. So, 20 minutes later, we asked the manager if there was a nice way she could imply the table was reserved or ask them to move to a two-top so we could have our table (this was after the hostess offered that we could \"stand over them until they moved\"). The manager told us she would not ask them to move even though they had been holding up the table for three hours and were not eating OR drinking anymore.\n\nA second group of five came in for their reservation at the table outside next to what would have been our table and was told basically the same thing. That there was a group that had been at their table for over 2 hours, had paid, and they would just have to wait as they wouldn't ask that group to leave or move.\n\nAt that point, my blood was boiling so much that I couldn't enjoy the food once we were finally seated at a different table outside that the hostess worked out for us. We were then treated like we were the \"trouble children\" for wanting a table we had reserved. The girls were still there when we left. So, they took up a table for five hours, not allowing other people to rotate through (thus costing the restaurant money and the staff tips).\n\nI am sure the food was good, but the experience and management was so bad, that I can't go back. It's a shame. It sounds like others on this page really liked the place, however, I have experienced and seen places alerting people that a table is reserved and they  need to move in a nice way, and if this restaurant doesn't want my money enough to allow me to eat at my reserved time, then they really don't get it. Or stop taking reservations or preferences. That I would understand too. If you can't guarantee inside or out for a large party, that is totally ok, but don't say \"You can have a table outside at 6:45\" and then make that party wait for a group that is just killing time.