text: Horrible experience. I went in on a Saturday, and yes I believe this is why it was so incredibly awful. I actually scheduled the appointment online (they do not schedule over the phone) a week and a half prior to my visit. To speed up the process, I completed my 'check in' as well by supplying my insurance information, and address, etc. \n\nI walked in a few minutes before my appointment to find standing room only. This was a nightmare. I stood in a corner, trying to avoid the door that opened about every sixty seconds. I signed in, and waited 35 minutes to be called up. She confirmed my appointment, apologized, and said that I was next. I was then called back to the window a moment later and was handed a UA specimen cup...in front of the entire lobby! I was mortified. Once done with that mission, I didn't know what else to do, so I went back out into the lobby. \n\nBy this time there was almost no room to stand. People actually had to wait in the hallway. Another 15 minutes went by before I was called back for my blood draw. In that time, not one person was called back. 15 minutes! My blood draw took a total of 4 minutes to complete. Unreal. \n\nScheduled appointment, completed online verification of insurance, arrived before appointment...waited 50 minutes. HORRIBLE experience.