text: Given the big salon, I think your experience will be highly related to which stylist you chose. I bought a Groupon for a level 3 haircut and moisture treatment. The stylist Ken spent 5 mins for the cutting, 40 mins to blow the hair dry and chatting and forgot the moisture treatment. The technique of the haircut is so poor. There is no layer of the cutting and it is not horizontally on the same level. I think he is not serious about what he did. I will not come for the second time. MCN is much better in this sense. You should definitely try to avoid him as your stylist if you choose to go to Dean of Shadyside.