text: THE FAIR AND REAL DEAL: After reading reviews about Flagstone, the staff at the leasing office persuaded me that the reviews were untrue and this was a great place to live. So unfortunately, I decided to move in. I moved into a Studio apartment, which was disgusting. Stained mirrors, stained carpet, stained cabinets. It was a disaster. To be fair, I chose to rent a regular Studio apartment instead of a \"Deluxe Studio\" which was more expensive. When I moved in, no one told me about the laundry policy and it was not written in the lease anywhere. So the first weekend I moved in, I threw all my laundry in two washing machines doused with laundry detergent and fabric softener to find out that the laundry machines do not take any money, you have to buy a laundry card. Here's the most bizarre part: you can ONLY purchase a laundry card with a 5 dollar bill. It has to be a 5 dollar bill. No 5 $1 bills, you can't use a credit card, and you can't use anything higher than a $5 bill. The rule is stupid, but I wouldn't have been mad if someone told me this when I moved in. Instead, I had to take my detergent soaked clothes out of the machines and back to my apartment because the leasing office was closing and that is where you much purchase your laundry card. Next, I have now been locked INSIDE of the pool area FOUR different times in the last 6 weeks because the gate jams and the gate that actually works has a lock on it (which I have asked multiple times for them to remove it but they haven't). Every time I had to call the leasing office to get me out. Thankfully there were open because none of my neighbors cared enough to help me get out. Two times when I spoke with Erica people came right away, even she came to bail me out herself (Erica is the only person who is helpful in the office). The other two times, the leasing agent to me I had to wait. Once because \"the staff was on a lunch break\" and the other time because \"the staff was busy.\" So I stood waiting a good 20 minutes to get out. I felt like an animal trapped in a cage. Now for the biggest complaint, a few days ago we were given a notice that \"AC IS NO LONGER AN OPTION.\" That's right, they have completely turned air conditioning off. It is still 72 degrees outside. Last night I turned my ceiling fan on the highest it could go, bought fans to keep me cool, but I still woke up in a sweat. It was miserable. If you choose to live here you will also frequently receive notices about the water being shut off all day. The funny thing is that they will give you a notice at 11:00am that the water is being shut off at 10:00am-7:00pm. Thanks for the heads up. My last biggest complaint is about the electricity. When I heard you pay a \"flat electricity rate\" I thought that's great! Here's the thing, the lights are motion censored and will turn off, but not on. The biggest fear is the motion censored bathroom light. When you are taking a bath or a shower, the light with randomly turn off. This is a safety hazard and significantly inconvenient. I have already taken a few slips from not being able to see. To be fair, I will list pros about these apartments. The complex is for the most part, very quiet and peaceful. I haven't had any complaints about loud neighbors or any loud parties. The community seems to be filled with people who go to work and come home to rest. The quiet makes for a peaceful setting. Also, the landscaping is beautiful and is kept up very well. The trees that surround the complex makes for beautiful scenery. Also, the grounds are kept clean and tidy. I have yet to see anyone not pick up after their dog, and there is no trash or cigarette butts laying around. To a friend, I would not recommend living here. But if you want something cheap and don't care about what I have mentioned above, then this is the place for you. P.S. The pools are NOT open 24 hours as listed on websites.