text: You could not stop me from 1 staring this company. I have said before a bad company can't hide. Worst customer service ever (agreed). Chronic problems with web mail unresolved after years! If you don't like the cable service then get free cable with an antenna. They had a monopoly almost until Century Link came along but again you can get FREE HD cable (40+ channels) with an antenna. Vote with your feet (by walking away).