text: While the service at Tomo is normally horribly slow, the food is usually pretty good. However, the service degrades from horribly slow to downright miserable if you're using a Restaurants.com coupon.\n\nOn Saturday (the day before we went to Tomo to redeem the Restaurants.com coupon), we had lunch but did not use the coupon because it wasn't accepted on Friday or Saturday. We returned on Sunday to use the Restaurants.com coupon and ordered the exact same meals - there were literally no deviations from what we'd ordered just the day prior. This time (Sunday) we shared with the hostess before being seated that we were back and this time had a coupon to redeem. She said that was no problem. In the middle of our meal (and while we were eating), she asked for the coupon so she could \"validate\" it. When we received the check we discovered that they had added charges including:\n - $1.00 for a lemon wedge\n - $1.00 for sesame seeds\n - $1.00 for Ponzu sauce\n - $2.00 for soy paper instead of seaweed\n - $2.00 for Miso soup that's included with the meal\n - $2.00 for small house salad that's also supposed to be included in the meal\n - and more\n\nWhen we questioned the bill with someone who claimed to be the owner, he said he charged us for those items because we used the coupon and that he loses money on the Restaurants.com coupon program. We firmly told him that you can't change your prices and charge for items that are normally free without telling the customer and just putting it on the bill. He said he can do whatever he wants and that Restaurants.com says he can charge for everything and anything.\n\nThis is utterly ridiculous and completely unacceptable. I can guarantee that my family and I, as well as our friends and everyone I come in contact with, will never frequent Tomo in the future. And, if that's an example of the type of business Restaurants.com does business with and/or practices you permit, then we will never again do business with Restaurants.com, either.