text: This is a review for the Dollar in the Bellagio. The review below it is for the location at New York New York\n\nPros:\n* It's very convenient if you're staying at the Bellagio. Obviously.\n* The car took us where we wanted to go without any mechanical problems.\n\nCons:\n* The office is small, and, \"for customer privacy,\" you have to wait outside, in the heat, on a small bench, if another customer is inside. I have never before seen such a concern for privacy outside of a doctor's office, but you'll be in a bad mood by the time you finally enter.\n* You'll pay a change fee of $10 or $11, even if it's to extend your reservation for another day, as we did. So you're punishing me for giving you MORE business?\n* The office closes at 5, and the last time you can return the car is at 4:30. And there's no key drop after hours. So that means that you have to get up early and stumble down to the office to return your keys, or pay for an extra day. \n* The car had smears of what looked like dried, sticky chocolate ice cream in the driver's side door pull and in the cup holders in the center console.\n\nIn New York, where I live, car rental companies can treat us like crap and we're used to it. (I don't own a car and rent from my neighborhood Dollar occasionally, but at least their agents are friendly while they gouge us.) Out here, I expect better. Next time, I'll rent at the airport (probably cheaper anyway), and certainly NOT from Dollar. In fact, I'm so pissed off that I may stop using them, regardless of location.