text: I have been to this restaurant three times for lunch while at work, and I must say that the first time I was there, the service was slow and the food mediocre.  The last two times I went there, it was not by my choice but by group consensus.  The food is also mediocre at best, having a friend whose mother is from El Salvador, this food was terrible, absolutely terrible in comparison.  The beans and cheese and pork inside my pupusa had the consistency of water, and the hot sauce seemed like it was 3 parts water, 1 part hot sauce.  Each time I went there I called ahead and placed my order, and I had to wait at least 15 minutes for my drink and at a minimum of 30 - 45 min. to wait for my food (after ordering ahead!!).  I brought this up with the family that owns the restaurant, and they told me, in their exact words, it's not their problem, and if I had brought more people then we would have had better service and they don't need to worry about one customer because they have been there for so long if they lose one customer, they have many more waiting.  I don't understand how a place with one or two waitresses can even expect to adequately service their customers correctly.  I have been overcharged and never received items that I have ordered that were still on my check and I had to argue with the owner.  It is by far the worst service I have ever received in this city.  About 5 people I work with have all sworn to never return to this store.