text: And now, the long awaited Kabuki update... to be fair, this update is a combination of several mishaps and events... they all are related to each other, and therefore I felt they needed to be reviewed together. \n\nAs I've previously stated, I was never going to rush back to kabuki. The first and only trip was enough for me. However, about two months or so ago, I was invited to a lunch for a project I was on, and I hesitantly went. The lunch was back to back with a meeting I had... knowing this, and my issues last time, I arrived a half hour early with another coworker to make sure my order was in. We each ordered three rolls if I remember correctly. After we ordered, the others arrived (please note, it took a half hour to be able to put our order in... even though no one was in the restaurant).\n\nEveryone else began to put theirs in as well and sushi and other ordered items began to arrive. 20 more minutes passed and I soon realized everyone had their food but me. Even those that ordered after. It was now close to my time to leave so I flagged down our server and asked him if I could have my sushi to go. I wasn't extremely hungry, but knew I would be craving something by mid afternoon.\n\nIt all went downhill from here. Rather than checking on my order or anything else for that matter, I was attacked and accused of not putting an order down. After all, had it been, it obviously would've been at the table. After 5 minutes of several people ensuring him my order was on a list, I gave up and said to just bring me a philly roll quick so I can not starve myself. One of my coworkers graciously gave up his take home items so I could eat. I was ever thankful.\n\nI left angry and upset...but thanks to friends not completely starving. The food was good, but quickly overlooked by the terrible service I've received both times I've been here. Honestly the food is the only thing that gives them the 2nd star. I bitched on twitter about my disdain and soon had a message from their corporate office. They wanted to call me to discuss the matter with that locale. I told them I didn't really wish to speak with the locale. What's done is done. I wasn't sure what they could honestly say to make me feel better about how I was treated.\n\nKabuki responded with a rather generous gift card. I decided I would give them one more shot (after all, it was on the house). Honestly I was scared to use it... even with the meal being free, I wasn't sure I could handle the stress of another bad experience. It took me nearly a month to use it.\n\nThis past week, I returned and took with me the kind coworker who offered me their take home sushi. We made sure to go on a day where we didn't have any appointments immediately after lunch. We also arrived early. Once again, the place was practically empty. There were only 4 other people there. \n\nWe started off with drinks as we pondered the menu. The drinks my friends, are heavenly. I had a lychee mojito and an apple saketini and practically downed them in one gulp. Filled to the brim, tasteful and beautiful works of art they were. \n\nWe both ordered a few different items. I got two rolls and some nigiri. I was honestly shocked at the relatively ok speed at which they came out. We received our sushi about a half hour after ordering it. Still not super fast, but well, it's better than not getting it at all. The presentation was decent and the sushi was delicious. My ebi nigiri came with a tempura shrimp in the shape of a bunny. That creeped me out a lot. Please don't do that.\n\nIn the end, the service is still slow enough and I've had so many bad experiences there, that I would not trust it for lunch. It will never be in my top 5 places to go at any point in time. However, if I end up arriving at Tempe Marketplace 3 hours early for an event, or if someone wants to go to grab a saketini, I will consider it. The only saving grace this establishment has is it's corporate office, a saketini, and decent sushi (once you get it).\n\nThere are rumors that my picture may be in the back of the restaurant as a warning for when I come in.... hopefully this is not the reason I had a slight improvement in service.