text: Pros- good for big groups, reasonable rates, on the strip..the guy who checked us in was very professional (didn't necessarily have some answers I like but he kept his composer) good worker to have though...\n\nCons where do I start?\nI was told my bigger suite wasn't going  to be ready for another 2 hours after their check-in time. And when I ask what do I get in return since I'm not getting a full night because the room isn't ready on time? They look at me crazy....after going back and forth I get a $100 voucher for room service.\n\nI ask what kind of rates or discounts do I get for the MGM night club? Again they look at me like I'm crazy....if I am staying at your hotel can I get something? Especially to your night club? Free ticket or something? Discounted rate? Something? Nope nothing...had to go to a different club at another hotel...didn't want to spend $150 to get into a club lol\n\nMy friends were kind of loud at one point and the security tried to just come in like they are the police? I didn't let them and quieted down my friends. And they never came back. You can't just kick open doors guys! The security guy was really trying to just walk in. What if people were getting dressed? Big no no we are grown ass adults don't treat your guests like teenagers....\n\nThe rooms feel out dated....the furniture looked worn and the room didn't feel clean at all...\n\nChecking out...not friendly at all....no smile at all...\"thanks for staying\" sounded very fake and rude...\n\nI was going to give a 2 but I felt bad...\n\nI don't like to give bad reviews but I was shocked at the service...you guys are MGM!!  I was thinking top notch but I guess not...