text: Stayed here for Mr. Olympia 9/15 - 9/18.  \n\nRoom is dated but roomy.  Elevators are slow and packed.  Arena seating is almost ridiculously uncomfortable.  Made me question why they didn't sell seat cushions...ouch.\n\nNice selection of restaurants.  The breakfast buffet omelets were nice.\n\nBut the lasting memory I will have is the complete lack of customer service and if I could give negative points, I would.  After the first night here, we started counting the cocktail waitresses, bartenders, and hotel staff with incredibly hostile attitudes.  But then we lost count.  I have to mention that there was one bartender who was amazing and who didn't have some sort of negative retort for the people he served.  I'm curious; what rationale is there for management to allow snarky behavior?\n\nOur work has customer service elements and we understand how rude or entitled some patrons can be.  Which is why we go out of our way to be nice and appreciative.  I was appalled at the attitudes and the level of entitlement of the staff at a fairly emply hotel (save for the retirees and conference attendants) this far off the strip.\n\nPs.  Busing is abysmal.\n\nPps.  Thank god for the movie theater.\n\nI could cope with bad parking, a lack of pillows in the rooms, a toilet that didn't work, loud A/c, waking up to a domestic incident in the hallway...but attitude (and sarcastic retorts) when ordering a beer or asking a simple question at the front desk?  Really?