text: As a property OWNER, my experience with Priority Property Management was not positive, the least to say.\n\n1. they misadvertised my property by linking it to an automated voice mail that described somebody else's property. When I brought this to the attention of Michelle, the owner, she advised me it was not a big deal and that prospective tenant's don't even listen to the message but just leave a voice mail expressing interest in viewing the property.\n\n2. Turn-around time to get the property rent-ready (carpet cleaning, painting, etc) was 26 days. (in my experience, it's been between 2-7 days after tenant moves out).\n\n3.it takes a while for them to return your calls/emails, in fact it is their policy to get back to you within 48-72 hours. In my experience from dealing with other PM (property management), it's usually a few hours to 24 hrs. Their standard answer was that they were \"short-staffed\". An interesting fact though, 3 months after I left them, I emailed to get a lost invoice, and I received an automated email response stating they were short-staffed and will get back to me within 72 hours.\n\n4.they did not change the lock between tenants, which we learnt about when we were picking up the keys from them to hand it over to another PM.\n\nOverall, I am very happy I switched to another property management. No PM is perfect, but I would not recommend this PM. Do your research and do not rush. There are better property managements out there.\nGood luck!\nSarah :)