text: The one thing that I can't tolerate about restaurants that charge more than $40 per entree is BAD SERVICE.\n\nWe waited an hour before our server, let's call her \"B\", came back so that we could order drinks.  She never came back to ask us how our entrees were.  And we never received any of the complimentary sweets that everyone on Yelp has raved about.  All of this would have been fine except that we left her a \"mandatory\" $80+ tip. I think that the bad service on our server's part can be partially attributed to automatic tip and partially because we came towards the end of the night.  \n\nRealizing that servers and busboys make most of their livelihood from tips, we decided pay the 20% tip and not punish the busboys, who were very prompt and polite, never letting our water glasses go below half empty.  I did go talk to the manager to let him know that the service at his restaurant was less than perfect.   When I did, he shrugged and said, \"Thanks for telling us.\"  He didn't offer us any kind of compensation OR even note which table we were sitting at and who our server was.  With management like that, it is no wonder that the so many people have criticized the service as lackluster.\n\nThe food was pretty good--the pappardelle bolognese was delicious, but the pasta was a little too al dente, and the veal chop was juicy, flavorful, and all-around amazing.  The gnocchi tasted like an overly firm polenta.  \n\nOverall, I think the food is pretty good, but I would tell people not to go to B&B because of the bad service.