text: Okay, so I had to do an update.\n\nI was actually at the BuyBack$ location in Henderson near Galleria Mall when we couldn't find what we were looking for.\n\nSo we called the location on Decatur to see if they had the movie we were searching for on blu ray.\n\nOh yes they did!!! Of course they did. They have everything.\n\nSo we asked if they would hold the item for us and that we would be there to pick it up shortly, we were across town but were on our way.\n\nSo we drive all the way across town and guess what.\n\nThese people had the gumption to tell us Sorry, it was actually being held for someone else. They claimed prior to us calling that it was already on hold but in the end that it was up to management's discretion to decide who would get it.\n\nWell, we told you were coming from across town, you told you would hold it for us. So I didn't get it.\n\nWhat I did get, is that they would get a review update and lose a star.\n\nI am not saying I wouldn't go back but I will NOT go out of my way to return to this location again. \n\nThey lost a very faithful devoted customer.