text: Called my insurance company to have my dodge magnum rt towed to my mechanic shop for repairs. First the company said they'd be here at 10:30 showed up an hour later. I requested to have a flat bed tow my car , as I have front side impact damage. Tow truck driver shows up , in a normal tow truck. I call walker company speak to Tim who was extremely rude. He told me he would not provide me with a flatbed and told me to find another tow company. The tow truck driver was nice .. And said himself , if a customer wants a flatbed , then they should get a flatbed. Tim is extremely rude very unprofessional and probably shouldn't be in customer service.