text: REALLY? I stay nowhere else but this hotel whenever I go to Vegas, but this recent stay on June 13 - 15 was hideous. \n\nWe were so excited to bring our friends to THEhotel and it was just sad that the quality has suffered so much. One of the many times we had a maintenance person in our room, they were telling us how THEhotel has created caps in terms of how cold you could make your room, the lights in the light fixtures are energy saving flickering low quality bulbs because \"these are tough times\". REALLY? You are a flippin 5 star hotel, and I am not saving money on the rates, in fact they are more, and I get less? Why is that ok? I think we will need to try another hotel when we go back to Vegas...\n\nThe Good:\n\nThe d\u00e9cor and vibe is really nice. \n\nThe lines for things do not seem to be long and the staff listens and try to fix things that may have gone wrong. We got a million comps because our room was so jacked. \n\nFoundation room is fab.\n\nAte at the Mix restaurant and the food is magical. The service was good, but this one waiter, uggggg. He was just dry and snappy. \n\nThe Bad:\n\nLeaky shower and faucets, water all over the bathroom floor AND the sink in 2 rooms we were in...\n\nThe cabana's no longer include the tube rental, no one told us that and we were charged $94.00 for 4 lame tubes for the lazy river--they used to be included in the cabana fee. \n\nFood at the pool SUCKS and costs a grip!\n\nThe Ugly:\n\nIt's flippin hot and stuffy in the rooms now! The air condition goes up to 72 automatically in the middle of the night even if you set the temp for low 60's. Hello, we are in the DESERT, it's HOT!!!\n\nWhat is the deal with the plumbing? The toilet in my room and our friend's room both stopped up. \n\nIs it so hard to manage a wait list for cabana's Mandalay pool people? We were told we had to GET IN LINE at 9AM on the day we wanted a cabana and hopefully we could get a cancellation. We did this and it was a total pain in the butt. \n\nThe lazy river of pee - there were 4,000 douchy kids in the lazy river and it was just goose. They were swimming around with no floaty tube, it was way too crowded and the water was warm--gee I wonder why? People NOT in a tube should no be swimming and splashing around in the lazy river...There are like 50 pools for people to swim in!