text: I loved this place when I moved in.  I thought it was perfect.  I had a great view from my balcony, steps away from Pita Jungle and Lola Coffee.  There was a park right across the street for my dogs to run around in.  I didn't think much of it when then management changed from Greystar to Birkshire.  Didn't see any huge differences.  They seemed really friendly... until I decided to move out.  And then they make it their job to screw me out of every last dollar to my name.\n\nI will admit, I had a fast move out.  I forgot a box in the apartment and I didn't have a maid service come in and do a professional cleaning.  I figured paying a few hundred dollars wasn't that big of a deal to save me the hassle.\n\nAnd then I got the $1300 bill.  Yes you read that correctly.  There are two zeros at the end of that number.  They charged me $1300 to clean a 700 sf. apartment.  I did what any sane person in my situation would do and I refused to pay it.  That is until I was sent to collections and faced destroying my credit and rental history.\n\nSo I settled it with the collection agency and moved on with my life.  I genuinely thought that Roosevelt Square was done ruining my life.  I was wrong again. Almost a year later, I put in an application for another apartment complex and was told that my credit report shows that I STILL owe money to Roosevelt Square and that they cannot rent to me unless I can provide them with documentation that this debt was paid.\n\nSo I called Roosevelt Square and SURPRISE, they have no record of my settlement with them.  In fact, they came up with another $500 that they claim I still owe them.  My only option at that point was to contact the debt collection agency.  They were able to provide me with a copy of my settlement in full letter in under an hour.  A debt collection agency was more helpful and more competent than this joke of an office.\n\nRoosevelt Square looks really nice, is in a great location and has a bunch of really awesome amenities.  But so do all of the other apartment complexes in the area.  Do yourself a favor.  Move somewhere else and stay away from this bottomless money pit.