text: My husband & I recently stayed at the Bellagio hotel we hadn't ever stayed there before & were expecting it to be top notch since it isn't exactly cheap to stay there. I'm giving them a 3 for a number or reasons I realize not everyone's experience won't be the same. \n\nPros:\n1. The woman at the concierge desk was so extremely nice she blew me away she made sure Greg & I were well taken care of at the restaurant FIX & she told us all of her favorite things to eat. Also the woman who checked us into the hotel was very sweet & I could tell wanted to impress us. \n\n2.  FIX the restaurant was absolutely delicious! I highly recommend going there for dinner & getting the tacos & the fried Mac & cheese so so good. They were prompt with service & the waitress even placed our napkins in our laps which I found odd but still it is a very high class place. \n\n3. The sweet woman in the shop across from the elevators. She was so sweet & exhausted but she helped us & even chatted it up with us for a little while. \n\n4. Gorgeous downstairs & for the most part everyone that worked there was nice & said good morning or hello when you crossed their path. \n\nCons:\n1. We got there early so I didn't expect a room to be ready right away & was told that they'd text us when our room was ready. We arrived at 7am & still didn't get a text by 12:30pm which sucked cause we still had to get ready for the event we had planned at 2pm we also had a drive ahead of us & didn't know what the traffic would be like. So we called to check to see if the room was done or if another one like the one booked was available yet. Well the room wasn't ready it was suppose to have a garden/pool view we asked if another one exactly like it was ready otherwise we'd still wait. They switched us to another one which I assume was suppose to be like it I could be wrong but they told us to go up to that room after almost getting to the elevators they called to say go to the front desk for new keys to activate. We got to the desk & the new lady was pretty rude we told her what happened she got all pissy & said \"who are you? Let me see your ID.\" My husband gave it to her and she then looked up the room she said \"it isn't even listed on here so I'll have to give you something else like it.\" She gave us the new card keys & we headed up to the room. It was pretty lame we got a king size bed but there was nothing special about the room or the view we got a view of the freeway definitely a downgrade from the garden/pool view. The tub & pillows are nice though.\n\n2. After a long day at the Vegas speedway we wanted to take a nap & refresh our batteries for the night out, we were on our way up to our room when we were stopped at the elevator entrance by someone that worked there he yelled \"um excuse me you two! Room keys?\" I wouldn't have minded him saying this but since we were the only ones he stopped to see the room keys it was rude & I didn't appreciate the look or tone of voice he gave us. I'm not sure if he was having a crappy day or didn't want to be there. \n\nAt the end of the trip although I liked the food at fix & some of the people that worked there I wasn't the impressed with the hotel rooms or the view. I don't think id stay here again unless it was extremely discounted.