text: Okay, before complaining, let me start by saying that the food here is still fabulous.\n\nHowever, there have to be some serious issues going on with management. Every time I come to Surco, there is a different waitstaff. And the last time I went (about a month ago), the service was terrible. The food took way way way too long and there were only three tables full in the restaurant. The server was super awkward (I felt bad for the fella). It may have been his first night waiting tables ever. Our entire party of 4 was very hungry and we had to wait about 45 minutes for any food to come out. Even stranger, we ordered 2 plates of ceviche, and they came out last. You'd think that if you were making your customers wait ~45 minutes for an appetizer, you might just wanna serve them their ceviche first. It's cured fish. It's been curing for like... at least 24 hours, so it's not like it takes much time to prep. But no. We waited, got our causitas (tasted amazing), and then got our entrees. By the time everyone was full from their entrees, our ceviche still hadn't come out. So I approached the waiter and asked to cancel one of our ceviche orders. I realize it's kind of a bitch move to do, but we had already been at the restaurant for almost two hours. Everyone was full and still kind of cranky from having to wait so long. So at this point, we all kind of wanted to go home. More importantly, if I'm canceling an order of something, what I'm really saying is \"I don't want to pay for this.\" But apparently it was too late to cancel, so we got and paid for the two orders of ceviche.\n\nTLDR; four stars for food. one star for service. but I have to give a two star rating overall because the service was THAT bad. get your shit together, Surco, because you have the potential to be something great. get some waiters who know what they're doing and actually know how to speak to people without shaking from nervousness. also, make sure they know how to pour the effing water. and play music in your restaurant so your customers have something to do while they're waiting an hour for appetizers. kthx bye!