text: First time buying (used)travel trailer , definitely be the last buying from here. Whatever the sales staff says about not selling units that leak or have problems, get it all in writing before you , sign anything or buy anything.\nI was told by several staff members before and during my purchase how Findlay does testing and checks out used trailers before selling them and one of my concerns I told several staff members was my concerns about leaks because I was going to be traveling to Oregon for work and living in my travel trailer. Needless to say almost exactly a month to the day of me purchasing my travel trailer I'm up in Oregon and within 2 weeks of being here, rain storm and I have leaks. I talked to the assistant manager today and the first things he wanted to know was if I got it in writing about no leaks and if I had purchased an extended warranty ( not that I expected them to put any money towards the $750 I'm about to pay to have the roof resealed, I can be considered crazy but I'm not stupid) . With the answer to both of those being no, the conversation didn't go anywhere. He didn't show no concern for there being the ever slightest possibility of me being verbally miss led to believe that they do testing for leaks or anything. Not the slightest bit of remorse that I felt like my customer experience was a bad one. He did explain that it was my right to call and talk to the general manager tomorrow because today was his day off. As if he has to tell me that and I don't know it. Which I plan to. Like I said if they tell you something that makes it sound like that's gone the extra mile for quality & reassurance about a used unit , make them give it to you in writing before you purchase anything from here. \nJust to update my experience I tried to contact the manager twice within 3 weeks unfortunately he must of been too busy to answer the phone and I had to leave a voice message both times to which I still haven't received a call back 2 months  later.