text: Just no. I came with a group of girls for a bachelorette party and the rooms were fine (clean) when we arrived but we had so many customer services issues it almost ruined the whole bachelorette weekend. \n\nThere was little guidance driving into the hotel as far where we were supposed to park and drop off our luggage. They ended up telling us it would take 3-4 hours to bring our luggage from the valet but we had all the bachelorette decorations, games and outfits in our luggage! We had to go down and grab all our stuff ourselves. \n\nThey brought us one tiny blanket and pillow after calling twice and asking for 4 pillows and 4 blankets - our room was half freezing and half hot! At check in the girl helping us messed something up and we had to come down multiple times to have our card recharged, then declined, then reimbursed, it was so crazy and no one was being accountable. \n\nOverall I hate the signature and I only give it 2 stars instead of 1 because at least the rooms were clean and we had fun that weekend. Also, the sinks were making creepy water and gurgling noises all night - not cute.