text: I never write reviews but this made me upset enough to write one. We arrived for a quick dinner but waited over 30 minutes for our order to get to us (which was two small orders of wings). Our waitress was horrible, she was late getting our order to the kitchen so two groups of people that were seated 5 and 10 minutes after us got their food before us. Then one of the wing flavors arrived wrong, I asked the order be cancelled. One of the managers arrived and said that our order would be cancelled (she did NOT offer any discount). I told the manager what happened and she said that food is served in the order it reaches the kitchen. That basically told me that our waitress slacked off. We asked our waitress to call the other manager over , she first stopped and talked to some of her coworkers never getting the manager. We had to get the other manager ourselves (AJ was his name) he was actually understanding and helpful. I like Buffalo Wild Wings but this experience has changed that.