text: I really wanted to love this place. Hell. I used to love this place. For the food, anyway. I'm not a beer drinker, but I'm into eating food. The service here, however, leaves something to be desired.\n\nOn previous visits to Penn Brewery we've enjoyed dining outside and have enjoyed the food. This week, we were excited there was a Craft Beer Week event here and the collaboration beers had the BF all in a tizzy. We made our way there (in rush hour and everything!), parked in the mini garage and made our way inside. Inside, it was a madhouse. The bar was jam packed. The tables were full. The hostess stand was abandoned. We awkwardly stood at the hostess stand since we were hoping to get some food while we were there. No one came, and no one came. When an employee finally came over, it was like he didn't know what a hostess stand was or how to operate said hostess stand. He was confused about what to do, handed us menus and told us we could sit anywhere. We snagged a table from two women who were about to leave and started to look over the menu. After a few minutes and no sign of a waiter, a waiter came over and asked us if we'd been seated here. Yes, we said, we were given menus and told we could sit here. 'Welllll (I'm channeling all three nasal-y Kardashians here), you can't sit here. There's a long wait.' But- b-b-b-b- the man said we could sit here :( 'Yeah, there's a really long wait.' This woman was SO rude. I was immediately peeved. We'd already been ignored, given false information and THEN rudely told to move like we were some sort of aliens trying to jump the 'wait' list. We were not offered to have our name put on the list while we waited at the bar, we were just told to MOVE IT. I looked at this rude waitress, looked at my accomplice, and said, \"CAN WE LEAVE?\" And we did. I tweeted them about it and they said 'We are very sorry about that! We'll let the staff know so we can prevent that in the future.' But what's done is done. And no free app or anything? Fuh-GET about this place and its shenans. If I need a raucous night of German beer drinking I'll head to Hofbrauhaus. Hmph!