text: The thing I hate about them is that I can never just get stuff done. They always want to talk to me about more services. One time I took them up on it and it turned out to be the biggest mistake ever. All my accounts were mixed up and I started getting all these service charges. It took over an hour or my time and nothing I was told held up to be true.\n\nAdditionally, during the holidays, there were two fraudulent charges made on my account totalling around $200. I filed a claim, they temporarily credited my account, only to take back their credit without notice, causing my bank account to be overdrawn. They refused to believe me that I did not buy insurance from a company I have no policy with, nor did I purchase prescription drugs from some middle eastern county.\n\nOn the other hand, they have lots of locations.