text: I have to agree with all the other bad reviews. \n\n1.)Rooms are super old, but maybe you need to request certain towers. Did check for bed bugs because me and my daughter were itchy. But didn't see any.\n2.)They double charged and now is taking me 3 calls to get refund so I think I'll have to dispute with my bank.\n3.)Check in needs serious help in what's called customer service :/ they told me to come back to check in when as soon as I left they were checking in other guest. So I stood and watched for 10min and every single person was being checked in so I sent my husband and bingo we were in. \n4.) Empty pool was a bit weird to me.\nRegardless of it being winter you do have resort fees!\n5.)all I can say is you get what you pay for.\nIn my case I'm paying double so I end up paying what would of been a decent place.