text: This hotel was a very disappointing experience. I like to travel with my dogs and Vdara advertises being dog friendly. I called them before I made any reservation to get detailed information on their pet policy. \n\nThey told me that they provide dishes and crates for the dogs so I wouldn't have to bring my own. \n\nI drove there so I could have easily brought my puppy's cage and dishes for my dogs. However, since I was told I wouldn't need either I didn't bring any of them with me. \n\nAfter I checked in, exhausted from my long drive 2 tiny crates arrived at my room. The hotel says up to 2 dogs combined weight per room 70lbs. The crates they brought were too tiny for my 43lb Springer and my 30lb puppy could be crammed in but couldn't lay down or sit comfortably. \n\nThey delivered blankets, a bisquit and a room service menu but no baggies as promised and no bowls. So I called downstairs 4 times to get no answer and went down to speak to them finally. I was told they only had paper dishes and no larger crates. \n\nObviously the paper dishes are not so reuse able with water and difficult to clean from food too so I had to ask for a new set the following day and didn't even get real dog dishes, no attempt was even made to give a a real bowl from room service. \n\nThen my second night the puppy got stuck in the tiny crate and suddenly 2 different size larger crates appeared at my door after being told many times that they had nothing larger. \n\nMy dogs were dying of thirst the entire stay and everytime I needed to feed them was a project. This was not relaxing!  It was frustrating and some of the hotel staff were apologetic but most couldn't be bothered helping me with the dogs needs. \n\nIf you can't make proper accommodations you should not call yourself pet friendly!  I was charged a fee for having the pets but not given the necessary accommodations for them as promised. \n\nVery frustrating. \n\nI also got no bell service at check out and the valets were not helpful with my bags loading up my car when I had 2 dogs in my hand too. \n\nThe beds were not comfy either and all around Vdara was a HUGE disappointment.