text: A mediocre hotel with mediocre service and mediocre rooms at a relatively inexpensive price. \n\nMy biggest complaint stems from housekeeping. Elara's housekeeping has been one of the slowest I've ever encountered. We called for more blankets, towels, and pillows. We were told \"no.\" They told us they were not going to provide us with extra blankets, extra towels, or extra pillows and promptly hung up. So then we call again a few hours later, and someone finally responds and gives us 3 extra towels, pillows, and blankets. To you sir, you are a life saver. I'm sorry we couldn't tip you because we were just outraged at housekeeping in the first place. Second encounter of the worst housekeeping in history? Asking for toilet paper. Called for toilet paper in the morning and said they were on their way. Never came. Called again finally at night, came with two rolls. \n\nMy second mini complaint is their tv channels. Get ready for a first world problem... The channel listing would not have any description or even name of the show playing. We'd have to go through each channel one by one to see what was on TV! And the cell phone reception you get even at the 33rd floor? Forget about it! It's non existent. I understand sometimes, why stay in the room in the day when there's so much to do in Vegas? But you know, sometimes you're just too hungover and want to relax in your hotel room. Relax. Not become more frustrated. If we're paying $580 for a room for 2 nights, I expect that in back in customer service.\n\nI don't know if I'd want to come back here again. I did enjoy the amenities the one bedroom suite had to offer. Projector for movie time, mini spa jet, kitchen with fridge. But just the way they manage their customers needs a great improvement