text: We arrived around 10pm after a long drive, checked in, but I alone lugged all of the bags to the room, while my girlfriend ran an errand, only to find it messed up and not clean. The bed was all torn up, towels all over the floor, trash in the trash cans, iron out, completely disheveled. So I called and was told to return to registration for a new room, meaning that I had to lug the bags all the way back to the registration desk. I was given a new room alright, but no apology, nothing. In fact, both the worker on the phone and the registration clerk acted like this was a perfectly normal situation. Too tired to jump to a different hotel tonight, but we cancelled our remaining days and moved to a different hotel in the morning--even paying extra for an early check-in. This was my first and last stay at SouthPoint, and I refrained from gambling or spending any additional $$ in the restaurants. I don't know about you, but it feels really gross to walk into someone else's unclean hotel room when you are expecting a nice clean squared away typical hotel experience.