text: After my visit to Thai Basil yesterday, I realized that Thai Basil means great food and lousy service. \n\nI really enjoyed my plate. I decided to try something I've never had and went with the Pineapple fried rice with chicken. There is also some curry mixed in. The dish was great. I do wish there was more chicken. There wasn't much chicken overall.\n\nI also sampled my wife's pad thai and was also really good. She was jealous of my selection though.\n\nWhere do I begin about the service? We were sat down promptly and then proceeded to wait quite awhile before the sever came back to take our drink/food order. Since this was a long delay we ordered our drinks and food at the same time. We waited for the food for about 10-15 minutes (which was fine), but guess what, no drinks still! Slowly, two plates come out, no drinks. A few minutes pass and my plate arrives. We ask again and finally our drinks arrive. WTF? \n\nThe server must have been new, inexperienced at handling a couple of tables, just bad or a combo of all of them. As I ate, the two tables next to us had to deal with similar experiences. The folks next to us had to wait about the entire time we ate to get their check. At least our payment only took about 5 minutes. \n\nI found the service provided unacceptable! One of the worst experiences I've had. I'm just happy the food helped ease the blow of the ineptitude.  \n\nWith better service this place can easily be a 4.\n\nI hope next time the service is better at Thai Basil, because the food is very good. Maybe I'll save myself the trouble and get take out.