text: I was really looking forward to trying this place and when I finally did, I was disappointed. First things first, the food was average and expensive for what they offer. Granted this is a tourist spot, so the pricing is to be expected. I wouldn't recommend taking your kids here. This is basically the \"German experience\" of drinking and having fun with a little food thrown in. The beer hall smells terrible, like stale beer and sweat. Gross.\n\nNow, on to the more important item. The service was so-so and my waiter tried to cheat me when we paid the bill. If you read nothing else in this review, read this - NEVER leave a cash tip if paying by card at this place! I charged our dinner, but left a cash tip and the waiter chased us down in the parking lot saying that he accidentally charged our card twice. This was a complete lie because while he went back inside with my card, I checked my bank app and it showed the exact amount I signed for on the receipt. He came back out a few minutes later and we went on our way. The next day I checked the bank and noticed the charge from the HB was for a higher amount and NOT the amount I signed for on the receipt. I called the HB and spoke to a very nice young lady in the accounting department who handled this whole mess after the fact. I sent her a copy of my signature and what do you know, it did not match the receipt. Hence, this waiter assumed I was a tourist visiting Las Vegas and not a resident, and he figured he could just steal from me and I wouldn't do anything about it. He took my generous cash tip and then tried to steal more money from me by charging my card for an second tip. It took nearly TWO WEEKS of my calling the HB to get the amount that I was owed refunded to me. This waiter committed fraud and, at the very least, should have been FIRED. That didn't happen. They told me that they've never had problems with him. Yeah, well, just because actual tourists don't complain when they sober up doesn't mean it isn't happening. He tried to steal from me and he'll try to steal from you too.\n\nMy overall suggestion is to avoid this place, but if you feel you just have to have the experience, pay with cash only.