text: Ah,Cibo. I was really expecting to be won over by this place and would have been if it wasn't for the horrible service from our waiter, James. Drinks and appetizers were lovely, so we asked James for pizza recommendations. He recommended the di Notte and the Capriccosa. Initially, I was put off by the artichokes listed on the Capricossa, but after a quick consultation with my boyfriend, we decided it would be fine and followed those recommendations. Our pizzas arrived, the di Notte and Vegetariana. Wait, what?\n\nWe left the Vegetariana untouched and called James over to correct the mistake. He caused a big, loud and embarrassing scene, presenting as defensive and aggressive as he raised his voice and refused to correct the error. He insisted that we had ordered the Vegetariana because we didn't want the artichokes on the Capricossa. When we pointed out there were artichokes on the Vegetariana and that it wasnt our pizza, James said, \"Well, they're only on one quadrant of the pizza. You want me to pick them off for you?\"\n\nWhen there is a table of 12 to verify a story, and two costumers have a different version of the event than the server, I think it's time to admit the mistake and move on. I was shocked by his behavior and apparently so was some of the other staff as they came over to apologize for his rudeness. I have never been treated so poorly in a restaurant before, which is not something I had ever expected to say about Cibo.\n\nThe food and ambiance were wonderful, but if service is poor, it ruins the experience and makes me reluctant to spend money here again. Maybe I'd consider if we could get Melissa as our waitress, who remained sweet and attentive and made efforts from the cash bar to make us feel welcome again. Service is such a key element in a restaurant and our server was entirely blind to this fact--although I guess it didn't matter much to him since his gratuity was already added in.