text: I was sent here for a ACE Fitness convention for my fire dept along with 4 other people. They told me they couldn't charge the credit card they had because it had to be the one used to make the reservations. (which isn't true because companies pay up front for group rates on one card) We were then told we had to have an actual credit card  (not debit card) to put the security deposit on. Unfortunatly i offered mine up since i was the only one in thr goup who had one. The RIO ended up charging my card over 15 times for 4 seperate rooms. \n\nIts taken me about 2 months to get them to credit my card and charge the cities card as they were supposed to. There was some type of problem with the DC gov't credit card so they went to the only one other one on file (mine) without authorization. \n\nThe only reason they got two stars, friendly (yet not competant hep), nice rooms with decent views, good -not great- location for decent prices, free shows and a good shuttle service.  I didn't like the overly priced drinks, all of the \"working girls\" , extreemly smokey atmosphere some nights. The gym there was about 20-25 a day (rediculous) One of the guys with me had a leak in his room and they didn't imediatly move him to a new room to repair the leaky ceiling - he was supposed to be comp(ed) free internet and that was also charged to the wrong credit card (mine).The internet was $15?? a day or week (cont remember exactly) WHen most hotels offer free internet. I've contacted them about this several times and was offered no apologies after haing to move alot of money from my savings to my checking accounts to cover their mistake.