text: If you're going to pay their rates, go spend it somewhere else.  The employees suck big time!  Nobody cares about you, they just see you as \"tip money\".  They look at you and figure out how much you are worth and talk with you accordingly.  Front desk has the worst customer non-service ever.  Ask questions and they mumble answers and point to a booklet and tell you what the upgrade price is and make you hurry to answer them.  They don't tell you that if you join the \"M\" club, you can defer your upgrade from points.  We had to learn the hard way.  We \"upgraded\" and I wouldn't call that an upgrade, we faced a wall with a/c units.  Ugh. Rooms were \"dark\".  Someone broke glass in the hallway and it took four days for housekeeping to notice and finally vacuum it up...duh.  If you are going to pay the price....go to Bellagio or something comparable, this hotel doesn't need your moola.  You can lose it in the machines...that would be maing better use of your lost money!