text: My fianc\u00e9 and I recently returned home from a trip to fabulous Las Vegas after stay 12/26/13-12/29/13 and staying and the FLAMINGO !! This wasn't our first trip to Las Vegas nor was it the first stay at the Flamingo. It was however the very worse stay I have ever had in any Las Vegas hotel, rude staff horrible customer service and down right horrible house keeping. Aside from all that the real topper was cockroaches the we found in our room. I'm willing to provide the exact number. 15139 and what the hotel desk manager MELINDA said. \" well this is the desert, what do you expect ?\"  She is a liar and by far the very worst customer service representative I've ever dealt with in 30 years and several. Need less to say they did not stay true to their word and are very very lousy at what they do. I will be following up with. MELINDA'S bosses and pushing strong for some corrective measures and proper training. Lastly $45.36 would not brake the bank for a hotel of that volume and we simply wanted 1 night room rate returned as PROMISED. I DO NOT RECOMMEND MY WORSE ENEMY TO STAY THERE AND WE WILL NEVER SET FOOT INTO THAT ESTABLISHMENT AGAIN.