text: Dear Harris-Teeter,\n\nThe Plaza-Midwood HT doesn't reflect the caliber of grocery shopping that you have always set.  You can do better and I can prove it!  Your stores have above-average customer service, selection, and are consitently stocked.  As a loyal shopper, let me suggest one of two options: expand the store or make it a niche store.  \n\nThis location is particularly cramped; shoppers like me have to offer akward \"excuse me, I'm trying to get to those blessed Twinkies\" to other shoppers.  It's hard to tell if someone is waiting in the check-out line or lingering around those endcap toilet paper specials.  I know you guys want to have it all, buts it ain't happening here.  If you can't expand, maybe you could make this a niche HT store- focusing on hot sellers, like 'beverages' or olives n' cheeses.\n\nI'm hoping that you'll consider revamping this store.  It's in a busy location, so don't dissapoint the multitudes that visit this store.\n\nSincerely,\n\nA Concerned Shopper