text: I've been coming to Kenfield ever since I was 15 years old. I'm 23 now, and I don't trust anyone else with my hair. He does wonderful work for a reasonable price.\n\nI noticed a review before about an awful experience a customer had a little over a week ago, claiming he messed up her hair, and her shirt. Being a long time customer of Ken's I asked about this situation. I would soon find out his side of the story if any of you care to know both sides of the coin.\n\nShe had been to his salon once before. This time, during her visit she informed Ken that someone had messed up her hair, and she needed him to fix it with the box color she had in hand. During her experience she never once complained about burning from the color. I myself have just bleached my hair & I understand how much a burn can hurt, but if the color was burning her & dripped down her neck & ruined her shirt, then why didn't she say anything in the beginning? Coloring your hair involves chemicals, of course it will damage your shirt if it gets to it, but that's a ridiculous allegation when the capes that are draped over us cover the part of her shirt that's messed up.\n\nKen wants to show the video surveillance of what really went down. Don't let that one bad review color your opinion of Kenfield. Come in, try him. You won't be disappointed.