text: Serious Customer Service needs to be implemented!! Please PT's Management get in here and make some needed changes . One word that describes the bartenders  laxidasical. I want this place to work I live right down the street. Great entertainment last night with Chris Heers. Which is the only reason  I tried it again. So disappointed in the service from the bartenders...Just a suggestion teacher your bartenders how to smile and greet the guest. I'm giving one star for the cold beer.