text: Im not impressed with this new location at all, I guess disappointed would be the right word. Its in a nice area of Chandler with many new buildings going up so I had high hopes entering this store. Its beautiful inside. Spacious with \"newer\" more modern decor. Although the wait staff is nothing short of unskilled and unprofessional. THREE out of the four times i came the drive through was closed. Whats the point of a drive through if you never use it. I came in at 2pm on a Tuesday. There was one barista ringing in orders and a line of about four people ahead of me. She was one of the slowest cashiers ever, the woman being serviced demanded a gift card for next time due to poor service. When it finally was my turn, I ordered a mocha light frappacino with added whip cream. Thats not being too difficult is it? Apparently to the barista it was. As I waited for my drink the man ahead of me told here she forgot the cream in his coffee and he stood there for about five minutes because she had to \"get more half and half\" . Ugh. He was visually upset too. Then when my drink was served, it was a coffee frappacino! I told her my order once again and she made me a mocha light frappacino and for got the added whip. Whatever, I give up and leave. Even though this location is convenient...its not worth the headache.