text: Eh...screw this place. Anyone who shops at Gamestop knows they suck, with the way they constantly pester you for subscriptions and (usually) charge ridiculous amounts for used or old games. Overall, the franchise gets 3 stars from me overall, but this one gets less for crappy customer service.\n\nI had finally found a certain used game I was looking for, and when I had a chance to sit down and play it, it would not work. They have a seven day return policy, and on the seventh day I was able to show up and address the issue.\n\nThey didn't have any more copies of the same game (which they would normally switch out--no questions asked), and would not let me exchange it for the same game on another system, even though the 360 version costs LESS. What kind of store won't let you exchange for a cheaper product?\n\nIn any case, I found myself at an impasse with someone clueless in regard to customer service. I was told to make a stop at their next store a few miles away, but it just wasn't worth it. I don't think I'll be shopping at this location anymore.