text: So I will start off by saying about a month ago I was yelling to the TOP of my lungs everyone needs to visit the Fremont Casino its my favorite place!!!  They have the best tables!\n\nSadly I had a horrible experience and it has permanently changed my views of this place. I was playing at the Craps table ($3) and this very loud group next to me was playing and the man next to me on multiple occasion kept thinking my money was his. So in my mind I am like why aren't these people doing anything to prevent this? So it got so bad that they actually had to go look at the tape.\n\nSo here is my real issue. The man argued to the staff that it was his money on the table and I was nicely sad that it was mine but the game in no way could be stop while the conflict got resolved. So Money that no one could confirm sat on the table when all I wanted to was grab my money and leave. The Manager on duty Monica  was so rude to me she did look at the tape (for 10-15 mins) and saw that it was my money and when I asked for my $3 back YES $3 that they couldn't confirm that was mine she tried to tell me I was trying to get over and scamming them. I WAS LIKE ARE YOU SERIOUS you guys make $3 in 0.02 seconds and you can't afford to give me $3???? She told me I had to make an appointment to speak to someone higher than her. the customer service was TERRRRIBLE and it did not stop there.\n\nThe next morning I called and asked to speak to the Operations Manager and he got on the phone and told me he would take a look at it and give me a call back and pretty much said what do you want and we cant give you anything more than $3. I NEVER HEARD FROM THIS MAN EVER AGAIN! \n\nand I made it clear if you would've given me the stinking $3 I would've given it right back to you at the craps table. \n\n\nJust be careful at this place... I am so sad that this happened to me at my FAVORITE place.