text: I've been coming here for years with good to great service and great food. Today me and some good regulars left Jerry's Famous Coffee Shop with some SALTY ASS BALLS. YES... SALTY ASS BALLS.  There was definitely some miscommunication going on and we came up with the short end of the stick. \n\n\"Don\", our waiter takes our order. We would like the Famous Prime Rib. \"We are TOTALLY OUT of prime rib\". That statement says that there is no more in the vicinity. Weird because how can they be totally out when it is only lunch?  We order beef ribs, the surf and turf, and steak and eggs.  Less than 5 minutes later, the salads come out and the gentleman next to me orders the thick cut prime rib from our waiter, Don.  Interesting... \n\nWe get told after inquiring that the prime rib was not ready when we ordered it a few minutes ago, but IT'S READY NOW BITCHES!!!\n\nWe felt like we got bamboozled and the management wouldn't do anything to set things right. Don looked at his times on his receipts and said that the couple ordered it a good fifteen minutes after our orders. No sir, you typed that order in much later from when you actually \"took\" their orders.   However long it takes to bring in a salad was when you took their orders Don.  It wasn't 15 minutes. At least your late ass ticket gets to cover your ass. \n\nIn the end, the management would not make things right with their paying regulars. Management gives us a comment card. PASHAAAAAAH!!!???!!!  I'm giving a very low rate because of the management. The food is great here. It really is. The \"waitresses\" and \"bussers\" are great  here too. Don is new and has RUINED our eating experience at one of our favorite lunch eateries. I'm going to miss this place...