text: WTF... half an hour total to get a color match paint in an empty store?  Even my friend got testy with the whole experience (that says alot when a completely uninvolved person is annoyed).  The lady brings the can to the back area, and I hear her chatting away forever, until I start haunting the employee area does the can actually get to me.  And then she forgot to tell them the original formula was 125% strength, which I'm trying to figure out if she did it right.  She snatches the can from me just as I'm trying to validate the old vs new label, and I don't see her again for 10 min... and she never comes back out to tell me if the formula was right or wrong.  I'm just left hanging around w/ no other avail employee (someone else actually walked in)  to at least ask pls followup w/ the lady in the back, who I can still hear chatting away w/ the paint matcher guy.  Seriously poor customer service.  Worst part, they did not mix a new can of paint... just squirted in 25% more tint and slapped another label on the can...chinzy and it was her error.\n\nI went to Dunn Edwards (vs my standby) cuz I needed to color match what the original home owner's used, but no screw top lid + poor customer service = not coming back when I'm applying new paint.