text: For years we have seen Popeye's Chicken advertised on American television networks, so we were pleased when we found one here in Kitchener.\n\nThe comments about service being painfully slow were still true today.  There was no one ahead of us in line, one family seated and eating, and yet it took 10-15 minutes for two small meals.  This was due to the chicken needing to be cooked fresh, but the fries were ready and cooked.\n\nThe rip'n' chicken combo for $4.99 was an okay deal.  It's a chicken breast basically cut into chicken fingers, breaded, and fried, so it looks like a hand (easy for children and simple to eat). It also includes a medium soft drink and cajun fries (the only kind of fries).\n\nThe chicken was fresh and juicy.  The breading is chewy and doesn't have much flavour.  The chicken and breading was noticeably less salty and less greasy than KFC.\n\nThe fries were sitting under the heat lamp and were stale. They tasted freezer burnt and just didn't taste like they were fresh or quality potatoes.  I would suggest trying another side, like the cajun rice or mac 'n' cheese.\n\nTheir dipping sauces are good: they have a blackened ranch sauce and a cajun mustard sauce, which has horseradish. They were a spicy complement to the chicken fingers.\n\nThis location charges 90 cents for pop refills. I'm not sure if this is location specific or  Popeyes' policy, but they're clearly out of sync with restaurants like McDonald's or KFC offering free refills.\n\nIn all, this is a welcome contrast to KFC: different, delicious, but lacking some of the customer service traits to drive customers into the restaurant.