text: I purchased a ring there in Feb 2014 was told it was diamond chips and garnets.  Went to have it appraised this week and it is not diamond chips.\nJust got of the phone with the owner who is the most rude and insulting person I have spoken to in a long time!!  After, I explained my side...he began yelling me, calling me stupid, making it clear he wasn't going to reimburse me and hung up on me.  Really!!??!!