text: \"Why yes! you do have a free* upgrade available! You can get the iphone 4s for only $.99 (With a $30 upgrading fee). You now have 14 days to return your new iphone if you are not happy with it. Your total price for your free* two year upgrade is $33.62\"\n\n---\"Why do you charge $30 for a free upgrade?\"\n\n\"Well, here at verizon, we started losing money with our free upgrades because the new phones cost so much. So we hope to make up the lost money over time through your monthly bills and with this $30 charge.\"\n\n*Next Day*\n\n\"Oh, you would like to return the new iphone you just upgraded? No problem! We are going to revoke your used upgrade and refund your $33.62. There is, however, a $30 returning fee because verizon is not able to resell this phone. So after to refund and the $30 returning fee, you get $1.07 back for the phone you just returned! Thank you for waisting $30 with verizon, we hope to steal your money again soon!\"\n\nARE YOU FU%@&$# KIDDING ME???? \n\nSo your screwing me over every month so you can \"Make up for the lost money the new phones cost AND your going to charge me for returning my new phone??\nThere's some logic for you....\nDO NOT SIGN WITH VERIZON!! THERE ARE MORE HIDDEN FEES THAN BUYING A CAR!!!! \n\nOn a nicer note, the guy who helped me was very nice, besides the fact he didnt tell me about the hidden fee for returning the phone.