text: We stayed in Tower 1 from  Tues 11/24/2014 to 11/30/2014 . We have only stayed here in   Vegas for last 6 years when we come,     That may change due to issues below \n\nWe were extremely unhappy with the harassment from the time share people who just wont leave you alone even when you say no.  This needs to be improved immediately or we will go to another casino. We went to Harrahs and Flamingo and the time share people are few and far between and closer to strip . Excalibur assistant Manager Tori was nice and refunded our resort fee and apologized  but said they rent the space.  GET RID OF THESE PEOPLE THEY ARE HURTING YOUR BUSINESS FORCING GOOD PEOPLE  TO GO ELSEWHERE.  LOOSEN THE SLOTS SO PEOPLE CAN PLAY AND WIN LIKE OTHER CASINOS DO. \n\nExcalibur management needs to reduce or get rid of these people so customers can relax and have fun. who wants to get bullied into time shares trips to get tickets to shows you don't want to see anyway   \n\nThe slot machines were tighter than they have ever been. They need to be a little loose as we were forced to go play other places. I know the machines can be loosened to pay more, All  people want is for the machine to  play with you a little more. Excalibur is a fun place but cannot compete with the Harrahs and flamingos because of location. improving gambling and comps would make you more competitive .\n\nThe resort fee of $20.00 per day is a joke and you get bad slow internet and nothing else. this needs  to be improved. \n\nthe m life players card gives you nothing unless you spend like 2k \n\nRoom service did not clean our room  till 3 every day. that needs to improve  \n\nWe used to love it here but a lot of things have changed for the worse.