text: Warning...DO NOT WASTE YOUR TIME OR MONEY AT THIS PLACE.  Just moved here, my boyfriend made an appointment first due to scheduling issues and I couldn't believe it when he came home and told me how this place conducts business.  He told them not to dilate his eyes as he wasn't having problems and the receptionist (not a nurse or doctor) told him HAD to do it.  Then at checkout even though he was only trying the contacts they collected money and ordered contacts instead of waiting until he went back for a follow-up to confirm that the contacts were the correct ones for him.  Sure enough a few days later he couldn't wear them, when he went back for his follow-up, they gave another kind to try.  I wasn't very impressed when he said they office staff was totally different and he saw a different doctor as well.  They didn't bother to set a follow-up so I've been waiting for a prescription or call for follow-up but apparently since they've already collected money from us and the insurance they were done.\n\n Finally today I had had enough of the foolishness and went to get a copy of the prescription, only to hear it had never been \"finalized\" by the doctor because there had never been a follow-up appointment.  I was absolutely appalled by the attitude of the \"receptionist\" when I pointed out they had never set an appointment or called, of course she was maybe 19 and acted like she had no common sense.  I demanded a refund of the money collected the day of the appointment for the contacts as there were never any contacts purchased.  According to the office manager,  they had used up the majority of the insurance benefit between the \"fitting\" and other services rendered and if they refunded any money we would have to pay for the fitting fee.  \n\nFinally I told them I know what they are doing is wrong, just as they do, which will be reported to the insurance; however, I'd rather go to a professional eye doctor and pay out of pocket for my boyfriend to have eye exam.  This office is obviously just looking to screw people out of money and don't care if they have to lie to do it.