text: Goodness. I am sooo sorry to give this place 1-star. I mean, if you're gonna come here to wash the dog yourself and just need the space and materials, OK. But do not come here to get your dog \"professionally\" groomed. I usually go to Best in Show, but since they were closed I gave this place a shot, and now my dog has the WORST hair cut.\n\nLuckily, she's still a cuite patootie.\n\nFirst of all, my dog is a pomeranian and poms do not need clippers involved. The woman meant well but she was clearly in over-her-head. You do not shave a pomeranian who is supposed to have long hair. They've got two layers and need to be hand cut. This is why I go to a pro. If i wanted to just give my dog a shave and call it a day, I would have. She wanted to show me what she was gonna do and SHAVED my dog's head right on the spot. She will say I OK'ed it, but I totally did not and she kept offering this easy shave method... URGH. \n\nMy biggest regret is not sticking to my gut. Now my dog, that took nearly a year to grow out her cutie-patootie hair has to start from scratch. To make things worse, we expected a bad haircut and felt defeated, and when we went back in, it was THE WORST hairdo my dog has ever had. In all the west coast. \n\nThe groomer is a sweet lady, but she does not know anything about dog upkeep, my dog's butthole wasn't even cleaned and shaved around as ALL OTHER places do. DO NOT COME HERE for professional service you will be disappointed.