text: If I were able to give this company zero stars, I would.  Looks like Speedy Air is not so speedy!  The problem I had appears to be par for the course with this company, after reading the other reviews.  I had an appointment last night to fix the A/C at 5pm.  Well, after waiting until 7:00 pm with no call or show, I called them.  The person that answered, April, could not have been more rude and miserable.  She acted like I was a nuisance for calling to find out the status.  She said she'd call the tech and call me back.  After one more hour, I called to again check the status.  She was again rude to me, saying I had just called only 25 minutes prior (of course, as you know, cell phones have call logs and I know that it was actually OVER an hour).  She said she still had not heard back from the tech and she would call me back.  Well, it is now the next morning and nobody ever called back or showed up to do the repair.  I believe there is no excuse for this type of customer service.  I realize that things happen and appointments can't be kept, but THE LEAST THEY COULD DO IS CALL!!   It was simply amazing to me that as of 11pm last night, there was no call.  Meanwhile, my tenant (this is a rental property of mine) is sitting in a house that is over 90 degrees, and it is supposed to be 117 today!!!!   Ouch!!! \n\nIn summary, I can't believe the horrible customer service I have received from Speedy Air and I am completely dissatisfied.  The only reason I had to deal with them in the first place was because my home warranty company picked them.  \n\nThese guys are the worst!!!