text: The first time I drove by Ruby Jane's I thought it was closed because of the decals completely covering the doors. \n\nToday, I saw from their hours posted that they were open. I was barely greeted by a young timid girl who seemed uncomfortable being at the front of the shop. \n\nI asked her if she had samples of the caramel popcorn and the honeycomb chocolate, she had neither. Then I asked her if she had anything I could sample and she grabbed a tray of unimpressive looking chocolates. \n\nAt this point, I asked to speak with the owner to see if she could offer me a sample of the confections I wanted to try. Immediately she has a what do you want type of attitude. She tells me this isn't See's Candy, we are a small shop that can't afford to give out samples and we do very well without giving out samples. She acted as though she didn't need me to purchase anything from her nor did she care about my first experience. \n\nAs a business owner you cannot have this attitude towards your customers especially because bad customer service travels fast through social media outlets like Yelp. \n\nI didn't purchase anything because a business owner with this type of mind set does not deserve my money.