text: Made an appt to drive a car. Dan called & sd \"c'mon down, we'll hold the car for you!\"  Got there, wz greeted by Les. Searched for car for 45 mins, cldnt find it. Dan calls Les on his cell. Les informs me that the car was taken by another cust as a loaner. Great job wasting my time Dan! Going to Auto Mall 2mro, more choices in one place.  Lastly...  Les unfairly took the brunt of another terrible salesman and made the best of it. Kudos to you!