text: Let me say upfront: I have stayed at this property for 5 years now while it was still Hilton branded. It was always ok if I needed to stay away from the strip and my Vegas trip was not exclusively for entertainment.\n\nI checked in there yesterday and the place is a complete dump now that Hilton dropped their franchise in January. Maybe it is because of this.\n\nThe service right now it is rock bottom, particulary of one of the front desk staff (Jennifer) that has been introduced to me as duty manager (who did not even have a business card). I reserved a room with a king bed and the front desk clerk offered a room with two double beds. Or another room right next to the elevator. Both rooms are in the central tower. The worst of them all.\n\nI used to get good treatment here as Hilton Diamond. Not even talking about the benefits that are zilch for me now after re-branding but I would say that as a repeat customer with over 10 stays you might get a slightly better welcome than this.\n\nI ended up just using the room as a storage and staying at the Renaissance nearby which is a very nice and modern hotel next to the convention center.\n\nIt has been nice here but time to move on. Avoid the LVH at all costs. You just don't know what you're going to get once you arrive.\n\nCheers\nS.