text: This company was recommended and will never use them again. I called to schedule a dryer vent cleaning and at first Jeremy seemed really cool over the phone. Unfortunately, that was the only good thing that I can remember. On the day of my appt, they were an hour and a half late. Then upon arrival, they didn't even have the correct equipment to do the job!!!! I have a dryer/washer stack combo and they couldn't move the machine! They simply stated that they checked the vent on the exterior of the building and  concluded that our vent was good to go for another 3 years. I wasn't around majority of the time of the service but despite not being able to do the job needed, they had charged us the full amount to do pretty much nothing. I could go on and on and in details about everything that happened but I won't. The thing I still don't understand is that being in the business of cleaning dryer vents, why did they not have the proper equipment to do the job?? Sure their prices seemed good but as for honesty, I wouldn't trust their judgement. I hired an honorable and awesome company to do the job after such terrible service and boy did they do a 200% better job!