text: It has been two years since we've been to this location.  We stopped coming because the service was horrendous, the food was mediocre, and overall the experience took way too long.  Why did we think anything had changed? It hasn't.  Today we were here for nearly two hours!  That's two hours of my life I'll never get back!  And it wasn't an enjoyable two hours!  We asked for Splenda multiple times.  Splenda never came.  We finally asked a manager who brought the Splenda.  Refills were slow which is a shame.  If you are going to make me wait forever for my food you could at least keep the tea glass filled.  When the food finally did come, three plates arrived and two of us had to wait another 10 minutes.  Once the food arrived our waitress immediately dropped the bill.  Really?  No problem.  We will gladly get out and not be back!  Can't believe two years have gone by and they still haven't figured this out!