text: I am super disappointed with the new restaurant. I got really excited when I saw the New Times article about it and decided to invite my family to our neighborhoods boat parade /dinner at the Watershed.  I will preface this with the HOA sending a flyer out to the residents to come watch at the watershed, so it was going to be a busy night. \n\nWe got a table and after 20 min finally had someone ask us if we wanted something to drink. We ordered an appetizer so that we could look over the menu. In this time, there were about 4 servers who tried to drop things off at our table. It was very clear, no one was properly trained on the seating chart or whoever was running the restaurant has no idea what numbering tables is.\n\n20 minutes later we had the queso fundido. For $9, I wasn't impressed with the amount of cheese given. Once the cheese got cold, the thin chips could no longer scrape it up off of the skillet.\n\nWe then waited another 10 minutes for our server to come back around to order more drinks and food. We  were quickly told that we could order more drinks but the kitchen was now closed.... At 6:30 in the middle of the boat parade...\n\nBasically we told him this is a joke and that we were done then because we had expected to be eating at this time. He apologized, but no, offering of anything to make us want to come back.\n\nWhile waiting for our check two servers came by asking if we ordered the food they had. This made us even more upset since we were just told the kitchen was closed. The last girl that came with food, my Mom made very clear that it was ridiculous that there was no food service at 6:30 pm. She said they had not prepared to have this many people come to the restaurant. Out of the 15 tables there was definitely not food at each one, so not sure why they would plan to only feed 5 tables a night. \n\nWe asked to have our check again and then were told that their system wasn't working... We added up our food/tax and got cash out because we were livid at this point. \n\nOn the way out, we asked for the manager. It happened to be the girl that tried to drop off food at our table.  We told her how disappointed we were, especially since we live in the neighborhood. She basically broke down crying and said they would make it up to the community. They still took our money and no  hint of wow, we are sorry we basically made your night super sh#*%y, please come back for a free appetizer on us. \n\nEvery aspect of this restaurant shows me that they have no restaurant or customer service experience. I won't be back bc I would rather spend $15 on an entree somewhere that I know will actually treat me like a customer. \n\nSide note: We left and went to Spokes on Southern, a go to place in the neighborhood that we always enjoy. We sat down, water was instantly brought and had a server within 5 minutes. We joked with them about our horrible night so far and the manager brought us a free appetizer...basically another restaurant tried to make up for the disaster one!