text: This place was just ok. The bests parts were lounging by the pool and the restaurant was excellent!\n\nThere were several disappointments though:\n\n- I was hoping to read on the rooftop in the morning, but they were doing construction on it (Saturday and Sunday morning, starting before 7am!). It woke us up and also caused power flickers/outages across the hotel. We never got to enjoy the rooftop, and weren't told about the construction when we checked in.\n\n- The $20 per night service fee wasn't exactly as promised. We learned that you have to explicitly ask at the front desk for everything that fee covers and they'll give it to you, if they have it...\n\n- Part of the fee covered sunscreen, which would have been great for the pool! They didn't have any though. When they run out they should get more, sunscreen would make trips to their pool so much better!\n\n- According to their web site the fee was also supposed to include a $20 gift card (per night) towards a future stay, but we didn't get it. I called the hotel to ask and they said they don't do that anymore. I left a message for the owner (at the same number) and within minutes the hotel called me back. Further proof that you really do need to ask for everything the service fee promises. I took a star off for this, but I'll give it back if the actually send me a gift card. Update: they said I could remind them next time and they'd take $20 off. Fail! I'm taking another star off, and I won't be staying here again.\n\n- The cheaper rooms overlook the pool, which is open 6am-midnight. The pool guests were pretty quiet, but the elevator music for the pool was not! We could hear it loud and clear in our room. Oddly enough I didn't even notice it when we were at the pool.\n\n- We booked through hotels.com, which said the hotel had microwaves in the rooms. Not true.