text: I received a gift card for this spa so I decided to try it out. The environment is wonderful the staff is very friendly and professional. I especially loved the woman who did my waxing services. She was very sweet.\nHowever, my wax itself was less than pleasant.  I've always done my own waxes but this was my first professional wax. I wasn't sure exactly how it would be different but I was really surprised... The wax they use is horrible! It took several tries on each side to get the wax to actually remove my hair and because it had to be done over so many times it really, really hurt! It also left a bad residue that took a lot of work to get off which just further aggravated my already raw skin. The lady who did it was even apologizing for how bad the wax was, so clearly she realized it too.\nAll of this would have left me disenchanted but the after effects were much worse. My skin is now raw and peeling horribly. The idea of waxing is to make your appearance better, now I don't even want my skin to be seen. I've never had this problem even when doing a wax on myself and I was really disappointed that the results were worse at a spa than doing it at home.\nI've heard great thing about this spas facials and massage services and I'm willing to give those a try, but I won't be getting any waxing done there from now on.