text: Terrible service, sirloin tips burnt the last time we came.. This time - we were unlucky to get the same server (Bianca). \n\nThe first visit, she never checked up on us and when she gave the check.. We then said the sirloin was burnt& she had a blank expression on her face then walked away..of course she did not get a tip!\n\nThe second visit( after a month ), we asked about the kids menu having free refills on drinks & she said soda only. We told her that the little sign said chocolate milk too.. She then responded with \" I've been here a year & you dont get refills on that. She also told us that she will be getting another server for us??\nThis server has evident service issues!!\n\nThe servers name is Bianca and she was very rude & obviously hated her job.. She should never be in a customer facing position, it would benefit any company more to put this type of terrible personnel, more back of the house. As a patron, we come to different ihop locations & this is the worse one. \n\nWe spoke to Bernadette the manager, we did not feel that she did anything immediate to satisfy our complaint so we asked for her boss's number because we were treated horribly by Bianca& she needs to go! The manager did however ended up being the one to just serve us and was very pleasant with another server ( soleil or something )\n\nWe were here to relax, enjoy our saturday morning & have a nice family breakfast not experience all this non sende