text: Please save yourself the hassle and go somewhere else.  This is by far the WORST Acura dealership I've ever dealt with and they obviously don't care about their customers or getting their customers business. \n\nI walked into the dealership and asked an employee (who it turned out worked in the service department) to direct me to the service department.  I waited at the front desk where he sent me for someone to help me, while I did no less than 5 service department employees (including the one who directed me) stood around in a gaggle even occasionally making direct eye contact with me.  None of them bothered to give me the time of day so I took the initiative and went to the cashier's desk to seek assistance from the women sitting there.  I followed this women outside where she went to seek answers from the other employees.  Afterwards she came back to me and proceeded to chastise and blame me for not being helped.  Her logic was that I didn't receive service because I parked my car in the service department's parking lot and walked inside to get help instead of driving it into the entrance of the service garage.  Seriously?!?!?  There is NO sign that says \"If you need an oil change drive your car into unintuitive location and if you don't we won't bother to help you instead we'll stand around with our hands in our pockets\".  If that sign existed I would partial agree with her rebuke.\n\nSo let me sum this up:  I parked in the most intuitive place I could find, received instructions from an employee who then systematically ignored me, then when I sought help from a different employee I was ridiculed in front of the rest of the employees who failed to help me in the first place.