text: Terrible customer service, filthy rooms (especially the shower and tub area). My boyfriend and I had to stay here for two months after our home flooded. The insurance company placed us here because there is a kitchenette. First off they were only supposed to charge the insurance companies credit card but they consistently charged my boyfriends card instead, for thousands of dollars. We were locked out of our room four times. On top of it all the room is dirty! The caulking in the tub and shower was black. That only happens when you don't clean it! Never staying here again, even if the house floods!