text: One of the worst experiences of my life. My wife and I were treated like second class citizens. As a guest of the Aria hotel, I expect a little civility when asking a question of a member of the staff. Four bouncers were standing around and when I tried to ask what time the pool opens, is there a charge, is there a waiting list and then I was ignored, and the people behind me were ushered in. It is very simple if someone asks a question answer it. \n\nAll other experiences I have had at this hotel have been wonderful, the rooms, casino, and food service have all exceeded my expectation. The Liquid Pool Lounge is owned by the Light group who I assume pay a concession to the Aria Hotel (MGM International) in order maintain this facility. Aria, the Liquid Pool Lounge is dimming your stars.\n\nAs a professor of Hospitality Management in Florida, I will be using this as an example of what not to do.\n\nNathan