text: We checked into a dirty room with food everywhere and the beds unmade.  Cleaning service didn't arrive until over an hour later.  You can not work with the regular hotel staff to make your situation better.  Their off-site subpar telephone customer service offered lame solutions (moving to a lower suite in a tower further away or waiving a resort fee).  Luxury Suites International clearly has no desire of retaining your business, do not book.