text: At times I get overwhelmed and I struggle coming up with catching words to have my followers get my point. Every burger should be made by an american chef. All due respect Chef Ramsay but your burGR is horrible. Wow. the wife and I were so excited that we made reservation @this burger joint a.k.a. GR BurGr restaurant located inside the Planet Hollywood hotel on the vegas strip BLV. \n\nWe both were so excited, we decided to order the Wings/ Japano poppers. The wings were super nasty and frozen b4 deep fried. and way too dry. Chef Ramsay can be such a hypocrite at talking S*** at all the other restaurants for \"entertainment\" yet his own restaurants are suffering in both quality foods and services. Shame on the restaurant for using frozen foods for customers that are paying high dollar for their foods. \n\nThe waitress kept on apologizing to us on how he's so \"busy\" and that our burgers should be served soon. He was able to bring me and the wife our drinks but yet no refills. I mean am having a beer, I like to keep the buzz going during and after my meal. If he/she stop serving beer, the buzz will go away... So, yes the buzz went away after 20mins waiting for my beer. \n\nThe next bigger issue I had was my burger was over cooked. i asked for medium well burger, to be juicy from the inside and crispy from the outside. The burger was so overcooked and dried I stopped after the 2nd bite. I told the waitress about the issue, and he said \"Awww am so sorry.\" He also added, \"I'll make sure this will not happen next time.\" Umm... who is stupid enough to do the mistake again twice? Call me a fool once but don't you dear call me a fool again!! \n\nWhat a waste of $87 for two people that was at this restaurant. I cant even be funny or have a sense of humor writing this because of the disappointment I had w/ the wife at our wedding anniversary night. \n\nAnyway, I wouldn't go back even if Chef GR himself gave me his sincere apology. That is how bad this place was and the sadness it caused us two. \n\nGrade: F and \"bloody horrible mate\" as the good english GR would say. Overall, me and the wife admired him and his shows the past few years. After dinning in at one of the many restaurant he has in the United States we lost all respect to him as a chef and an entertainer as well.