text: Paris Las Vegas is by the far the worst hotel one could stay in LV.  I made reservations 6 weeks ago for a Red Premier Room for a special occasion (also booked a room for my wife's parents flying in) on the site and called in to verify and everything was supposed to be set.  I didn't receive the room I reserved weeks in advance, my wife's parents didn't receive the room reserved and while escalating this at the front desk, this french speaking agent had the audacity to tell a Fortune Technology Executive that I didn't know how to use the computer and made the reservations wrong even though I had an iphone, ipad and my own wireless access point and showed her what I ordered on the website (Paris sucks even further and does not even give free Internet service to its guests unless you pay $12.95/24hours).  I should get a full refund of my T&E and immediate termination of the agent that angrily and publicly berated my technological skills.  You should never run a hotel with such piss poor customer service. Gary Loveman actually runs a place like this?