text: I'm utterly confused by the four and five star ratings of this place. Those people that use adjectives like \"wow\" and \"best pizza ever,\" aren't from anywhere near the east coast or New York. I, on the other hand, AM from New York. Was born and raised there, and I know good pizza when I eat it. Ray's, I'm sorry to say, is not authentic.\n\nNow, to be fair, I didn't order a slice. I decided to go with something a little heartier, like a chicken parm sub. But let me back up a moment. I have to echo some of my fellow reviewers about the service in this place. The two girls running the front counter looked as though they were working a funeral parlor and not a pizza place. No smiles. No hellos. It was quite depressing, actually. I even mentioned to one of the girls who brought me my food that she should lighten up and smile. She cracked a shy grin and told me that she was sorry and that it was \"too early.\" A customer doesn't give a rat's ass how early it is (It was 1pm!) Your front counter is like a receptionist in an office. They are the face of the business. They set the tone of the whole experience. If you can't get that right then the customer won't come back. With my sub I ordered a side salad. I paid and walked over to my table to wait.\n\nThe food came out in pretty good time. I didn't feel like I'd been waiting long. The salad was pretty standard stuff: iceberg lettuce, a couple of tomato slices, olives and a few croutons thrown in for good measure. The Italian dressing tasted like it came from a bottle; it definitely wasn't home made. I give the salad a 3 on a scale of 1 to 10. Definitely not worth the $3 I paid. \n\nOk, on to the chicken parm sub. It was pretty massive, but that's about the only good thing I have to say. I mean, it was just \"okay.\" I'd tell you what the sauce tasted like but they barely put any on, which in the end, made the whole thing way too dry. The bread was nice and crisp on the outside and doughy on the inside, but the chicken cutlet didn't taste like it was made in house. I have my suspicions that it was pre-packaged frozen cutlets; it was way too salty and very dry. It just tasted mass produced. The whole thing was smothered in cheese that could have stood to be melted a little more. It was a consistency that was half melted and half not, kind of rubbery. I give the sub a 5 on a scale of 1 to 10.\n\nAll in all, between the depressing front counter and the lackluster food, you won't find me going back to this place. Authentic New York style pizza places don't have to promote the fact that they are authentic, like Ray's does. (They use the word in their advertising.) I'm sure there are other pizza joints that are more \"authentic.\"  When I find one, I'll let ya know.