text: This is the worst hospital I've ever seen.  One of my relatives came in for a life threatening heart condition.  Following an ambulance with a relative inside in is stressful enough.  Thankfully, the initial treatment went well.  \n\nHowever, somewhere from the ER into Intensive Care, quality of service dropped immensely.  It was many hours before we knew the room assignment. The head nurse the next day called at 6 AM  asking questions like \"What brand of pacemaker does the patient have?\" Excuse me nurse, we sent you the medical records and most people don't know the brand of their pacemaker. They weren't awake when it was installed.\"  I wish I had taken that call.  \"What planet are you on, nurse?\"\n\nThen in asking them, \"What is the course of treatment?\" The nurse didn't know.  It took them two days to tell us.  The doctor had written all that info down, but they \"Lost it\". Not a comfortable feeling when a relative's life is in danger.  They took some unneeded tests that were already taken elsewhere. (Additional procedures means more money). The waiting rooms weren't very clean or comfortable. We complained to the doctor, and he said, \"Sorry about the lack of communication.  But this hospital struggles with that all the time\". In fact, he said, \"I'm from California, and the medical system in LV is one of the most challenging I've seen.\"  Great, thanks for the info.\n\nAs a result, the actual hospital stay was two to three days longer that it should have been. There were other issues with the billing as well, By the way, many of my relatives are nurses and they could not believe how awful this place was.  Never again.