text: My whole family, my friends, and myself are pretty frequent customers of this location. Every time we have come in the past we really enjoy it and get pretty good service. Today I took my mother and my younger sister to lunch during happy hour. We ordered two cuts of sushi which were phenomenal as always (my favorite sushi chef is Peter and is the only employee I gave a tip to today). After this we also ordered a Kabuki Deluxe plate and a Chicken Teriyaki and Tempura plate. First of all, we waited probably 20-30 minutes AFTER we had already finished our two orders of sushi for our main plates (Chicken Teriyaki and Kabuki Deluxe). We asked our waiter if our plates were coming out soon and he said that they would be coming out shortly because there was a new trainee chef and that they had messed up the Kabuki Deluxe the first time that it was being made. When the two plates finally came out, the chicken teriyaki was VERY RAW (I did eat one piece that didn't look raw before figuring out that the meat was raw). I ended up not eating any of the chicken teriyaki. The tempura that came with this plate also only had ONE shrimp tempura, the rest was just vegetables. On my younger sister's Kabuki Deluxe, the Teriyaki Chicken was ALSO raw and her beef tips were not raw, but definitely not fully cooked (she also ate some of the beef tips). Her side of tempura that came with her meal also only had one shrimp tempura with the rest being vegetables. Both my younger sister and I do not feel good after our visit and had to visit Urgent Care where we were told to wait 12 hours for any signs of food poisoning. We had some employees approach us about the meal and apologize, but their tone was not very urgent and very robotic-like (not very sincere). They took care of our meal and had us fill out a food-borne illness report to check up on us probably later tonight. We were NOT approached by the main manager, we were only communicated with through other \"higher up employees\" which I found was really strange. A meal that was supposed to be enjoyable for my sister, my mother, and I did not turn our that way. My mother left very unhappy and only ended up eating a couple of rolls of sushi from the beginning of our meal and ended up losing her appetite after the experience. Although the meal was taken care of my mother and I were a little surprised that a free meal or something complementary wasn't offered to us so that we would have an incentive to come back and try the food again (hopefully better the next time around). We are very surprised to be writing a bad review about a restaurant that we go to so frequently, but RAW meat is a very serious matter and needs to be notified at a high urgency. Thank you for your attention.