text: Was in one night for a show next door, but decided to go cheap.  Cheep it was!  All show and no go.  It's a beautiful hotel from the outside, but I think It is just old now, and service didn't help.   We were getting a \"non smoking\" room, but we got to the room and it was really stinky and smokey.  I called and they said just come down to the \"manager's desk\" and they will get us a new room, so we hiked down and not one person was willing to help us.  When we finally got to someone, she rudely said go to the desk at the very end.  We did, and no one was there.  Waited 10 minuted before going to here again, and she was just annoyed at this point with me.  She told me to wait there and someone would help me.  So I did, and about  10 minutes later, someone stumbled down to us and told us to go the the OTHER SIDE!  If you have been here, it is a long desk!  Especially when you have 2 full bottles in your bag, ha ha.  \nOverall, just a bad customer service experience, maybe if we were there 1 hour prior, it would've just been an old hotel and not so horrible.  Would I stay again?  Only if I HAD to save money and the show was next door.  Other than that, yeah no.