text: Worst of worst of worst of worst customer services ever.  Monopoly ISP here in champaign. I always pay my bill in time and I'm definitely a good customer. I chatted with a rep today and argued with him about the incorrect pricing info.  Before we came up to any resolution He shut my Internet down. WTFWTFWTF\n\nI would like to give a Negative five star if it's an option.