text: BEWARE! DO NOT USE THEM! They held my things hostage on the truck until I paid them IN CASH an estimate double of what it took them to load it...It always takes less time to UNload. I called the company and they told me if you want your stuff pay them and if they take less time they will give you it back, they did not! I was overcharged $660 and they broke a lot of my dishes and broke my kitchen table legs and scraped up furniture and ruined my 2 beautiful rolled arm couches by standing them UP on the rolled arms! I asked them not to when i saw how they were loading it and they told me to mind my own business they know what they are doing! I called the company and they did NOTHING. They also took 15 minutes breaks every hour and a half hour lunch all of which I PAID THEM HOURLY FOR! No one returns my calls and even though I paid for insurance their insurance company has never called me and On Our Way only has a receptionist and you can never speak to anyone else and no one ever returns your calls. I have filed with the BBB and attorney generals office.