text: WHY CAN THERE NOT BE A ZERO BUTTON.  this place was so bad.  I stayed for one night. the people at the front desk are not nice.  They do NOT take cash and would not help us check in.  we had to  have a credit card and no matter what they don't take cash so this was our problem.  then we asked to see a manager the girl at the desk walked away and about a minute later came back and said that she would be right out.  Ten  minutes later no manager. no help.   \n  I left a bag on the front desk and I called down to see if they had it and they said no to talk to lost and found and then theytold me nope...nothing here, then hung up the phone.  \nNo one had any idea what customer service is and no one cared.  I will not be going back ever.