text: Discount Tirade,\n                   I used to love these guys, but they've gone off the deep end. I went in there to get a couple of tires and asked them to put them on the front, and take the front tires which were more worn and put them on the back. They refused and stated that their new corporate policy was to put them on the back. They cited a BS study which I could not find that says the car will handle better with the tires on the back. The car handled like a Yugo on Quaaludes after the tires were put on, which is quite a feat considering it's a Lexus SC-430.\n\n               They also under inflated the tires (all four) afterward, which caused the tire pressure warning light to come on after I pulled out. I didn't know why until I got home and saw the inflation for the tires was less than 30 psi for all four tires. These are high pressure tires that have a max pressure rating of 51 psi. Strike two.\n    \n                To add insult to injury, they had lost/replaced/eaten the chrome valve covers with cheap black plastic covers that I had not noticed until I was checking the tire pressure. Without even telling me. Strike three.\n\n                I rotated the tires myself, and to add more insult to injury smashed and broke my right ring finger as a tire came off the axle. OK, I'm clumsy, but if the people that I had paid to do it had put the new tires on the front like they should have it would have never happened. So now I have a new crook in my finger to remind me not to shop here again so my car wouldn't handle like a pregnant water buffalo that had been hamstrung by a group of rabid hyenas. Which is a pretty good description of both the people that worked on my car at Discount Tire  and their moronic corporate HQ staff that made some of these policy decisions.