text: We had a problem with the way a poster was mounted for framing at another Michael's location and took it to the nearest location to us on East Camelback. We spoke with Shane , the manager of the framing section. He was very polite and helpful. He had us leave the framed print for remounting and personally handled the work the next day at no charge. We couldn't be happier with the quality of the work and the way in which we were treated.