text: Do not go to the Sears on E Thomas Rd.  They missed two delivery dates, gave horrible customer service and were very rude. I finally gave up and cancelled my purchase of a washer and dryer. I guess I will try Best Buy or Home Depot. At all costs, avoid this Sears and especially a manager the named Connie in Appliances who is either incompetent or enjoys driving customers away. Ii doubt I will ever shop at Sears again!