text: OK, realllllly did not want to write a poor review of this place.  I even thought about it for week before I did, but they have done themselves in here! My honey and I went last Saturday for \"happy hour\".  I love tapas and haven't been able to find a great spot since Sol y Sombra shut down, so we thought we would give them a try.  It was a beautiful evening, and they offer a 2-4-1 happy hour on the patio or in the bar.  \n  So we spent two hours enjoying their delicious tapas, wine, sangria, and even dessert and coffee.  Food and drink were both amazing, and the service was attentive and gracious.  Sadly, thats as glowing as this review is gonna get because they have royally pissed me off.\n  Where they really went wrong was with what happened after.  So we got our \"happy hour\" tab, signed the receipt, and left.  I have to admit this was partially my fault because I tend to sign credit card slips with reckless abandon and utter disregard for the total(denial is not just a river in Egypt people), which was in this case, $93 plus a $20 tip.\n  So we get home, still talking about how delicious everything was, and I casually throw the receipt on the counter.  The sangria has now worn off.... $93? For happy hour? Yikes.  So apparently our server neglected to price our drinks out at happy hour pricing.  And the servings had been pretty small, even for tapas, certainly not the double portions that are supposed to arrive between 5 and 7.  So I called the restaurant immediately.  Having worked in restaurants before, I usually pick my battles, but since we had gone for happy hour intentionally based on what we read on Yelp, this called for attention.\n  SO I called the restaurant right away, and was apologized to profusely. Yes, I was correct, we had not received the happy hour portions that we should have ( which was probably why we ordered so many tapas) and we were charged double what we should have been for our drinks.  The sweet guy on the phone informed me that there was no manager available as it was a busy time on Saturday night, but that they would certainly make this right, and a manager would call me tomorrow.  Seemed reasonable so I gave them my number and waited.  Sunday, no call.  So Monday I called and left another messgae. Tuesday, still no call.  So I emailed them. \n  So a week later, no call, no email, nothing.  Like I said, I really don't want to give these guys a bad write up, but this is just about the worst customer service I have encoutered in a while. I personally will not return, despite a craving for their crab stuffed peppers.  If you want to chance it, go ahead, you will have a great time but will certainly pay for it! \n It's really a shame because stuff like this is why otherwise great places seem to cycle in and out of this area way to fast.