text: i would never ever recommend them to anyone ever! first lets start with i only had my braces for 7 months. i have seen them every single month and has a payment every single month. back in may when i had my rubberbands changed they told me i was a month behind come to find out they applied my payment to a general payment and i never had any general work done! they said its from xrays they took when i asked them before they started anything will need to repay for xrays because if so i can have my general dentist send over my xrays since i just paid to have some done a day prior to my braces consultation i was told no i dont have to pay its included in the free exam. i call today and they tell me im 285.00 bucks behind and they will not apply one of the payments i made to the ortho account because i was charged for xrays then told me that i have only paid 3 payments out of the 7 months i have had it and thats not true because had i not made those payments they would of damn sure made me pay them before i got any work done. corporate is rude and the office staff sucks. they can do what they want with that contract because i will be taking my business somewhere else and i will be also filing a complaint with the bbb right along with everyone else that has! straight fraud! and whats even worse! my brackets keep falling off! but they want to harass you for payments but cant fix your teeth right! a bunch of losers! dont go to western dental this is a warning they are a bunch of rude scame artists!