text: My wife and I were religious patrons of Vic's. I have had a lot of good meat from here but it seems they have lost touch with why they have done well; customer service  and integrity. \n\nI went to get some ribeye today to make some Korean food and asked if they could slice it for me. They said they would need to freeze it before they could slice it. Understandable but the attitude I got was not deserved. I believe the comment was \"you should have called me this morning\". I didn't mind coming back so I was told two hours. I was cool with that. After I left my wife told me to just buy the meat and she would freeze it a cut it herself. When I went back to get the meat the two prices I selected somehow became three. After looking at the meat they switched out a prime cut I picked for two extremely fatty brown (closed to spoiled meat). Classic bait and switch. \n\nThey should know that people have choices and social media is a tool that can hurt business. Think twice about trusting them and taking their word. It takes years to gain customer loyalty and seconds to lose it.