text: Food: 4 Stars\nAtmosphere: 3\nService: -7\nCleanliness: questionable\nComing back?: No\n\nThe issue: Friend and I watched appalled as a cockroach crawled around the restaurant floor for a bit, until it made its way under our table. My friend trapped the roach between her empty glass and a menu, and politely called our waiter over. My friend very politely explained the situation to our waiter, and requested that he take care of the bug. He replied with something to the effect of, \"I don't know what you want *me* to do about it. I don't really like bugs either. I've never had a customer do this before.\" We proposed multiple solutions, including getting a dustpan or taking the captive roach to the front door and releasing him. He declined both options, opting to have my friend carry the glass, roach, and menu to the door herself, while he graciously held it open for her. She sat down, even more appalled, as the waiter walked away.\n\nAfter agreeing that the service was unacceptable, my friend addressed the waiter as he brought us our check, mentioning that he should taken care of the bug next time. He took the criticism with a face plastered with offense, and stumbled over his words as he seemed to hold back greater emotions: \"I... I will... Take that note and keep that in the back of my mind.\" We payed our bill and left promptly.\n\nCompliments to the bartender and chef for a solid Manhattan and a tasty Western Burger, but we won't be coming back.