text: As I sat there on the 202 West to 101 North interchange, stuck in a pseudo traffic jam due to construction, I reached in my Panda Express bag to grab the chicken egg roll I had purchased along with my meal.  To my horror the egg roll was MIA.  Patty must have forgot to place it in my bag.\n\nNow, I'm not a Yelper and hardly provide reviews on anything but this specific interaction has led to this, Patty (or do you prefer Patricia?  Nevermind, I'll refer to you by your nametag given name).  While this  Panda Express was packed with the lunch crowd, the drive thru was systematic and smooth in taking care of each vehicle promptly.  I loved that I hardly had to wait to get my precious egg roll.  Patty was the order taker and window attendant, my fast food liaison, if you will.  As can be expected, Patty was a systematic as her drive thru.  Perhaps it was a bad day or Patty doesn't particularly enjoy her position but whatever the reason it was clearly affecting her customer service skills.  I don't believe she looked directly at me once during my visit.  I would have liked to see Patty smile, she looked like she had nice teeth.\n\nHad this employee to customer interaction been a bit more positive I don't think I would be writing this review, despite the lost egg roll.   The food I did receive was fantastic.\n\nI hope that store policy allows employees to eat what customers pay for but don't receive.  If they do, I hope Patty gets to enjoy my chicken egg roll that I'll never know the joy of eating on 10/16/2014.  I hope my egg roll gives Patty diarrhea. I hope Patty's diarrhea heals quickly and she has a better day tomorrow.