text: Are you a BRIDE thinking about having your wedding here? STOP!\nCan you give a place no stars? This place has HORRIBLE reviews of JUST the HOTEL, despite their so called \"Renovations\" , so beware! And I'm not even complaining about their Hotel! This review (Or RANT ha ha) is for the EVENTS/WEDDING  department. STAY AWAY! wasted 6 months of precious planning time working with Janeen and Tricia from the Plaza.  I was given tours of the property and what was \"coming\" and promised how awesome the new banquet rooms would be. My first mistake.\nI was even promised 2009 event food and booze pricing for my wedding because of the inconvenience of their renovations. Because of that, I decided on the Plaza. A few months later, I was finally suckered into signing a contract and giving them a 500.00 deposit.. Then, I finally SAW the \"new\" banquet rooms. My BAD.\nThey were normal, boring banquet rooms, and most of the area in them wasn't even NEW, including the carpet! If that wasn't enough of a joke, the two vendor companies the Plaza referred me to, to help decorate my event, were shockingly unprofessional. \nOne, called Ltevention, never returned calls or emails over a one month period, and the other, a lady named Maya, scoffed at me as a client because I had 'GASP' a budget! (In this economy, can you IMAGINE?)\n She expected me to want to shell out over 6000.00 just for floor to ceiling draping to make the room, as she put it, more \"stylish\" ....in addition to all the linens, flowers, etc., that I wanted. (Never mind that I thought that since the room would have been a lot more elegant as promised over and OVER by the Plaza, why would draping even be necessary? It is, after all, an OPTION!)\n Then, to add insult to serious injury, when I told her I wasn't interested in those types of items, just simple flowers, linens and chair covers, her whole attitude and demeanor changed. She got snotty! After several attempts to contact her to finalize the rental of the simple items I did want, she chickened out of any contact with me, and enlisted the Plaza to tell me that she \"would not work with me.\" And this was a vendor that my contracted Hotel, the PLAZA referred me to!! What?! So basically, I don't have enough money in my lowly budget to waste your time....Well, sorry. LOTS of people are on a wedding budget and don't have 30,000 to spend on a wedding. As a couple, we are paying for all of this ourselves.\n I was appalled that in this economy ANY vendor in any type of industry could SCOFF at taking on a client, no matter their budget. Unbelievable. \nWhen I expressed my frustration to the Plaza about these two quacks, (that THEY referred me to, mind you) they were of no help. All I got was the \"too bad that's the way it is\" song and dance. (Just more professional sounding and wordy.)Then they repeatedly tried to professionally distance themselves from these \"outside\" vendors by saying just that... \"They don't officially work for us, blah blah\"..but who cares? Don't they have any sense of professional integrity? That fact remains that the Plaza assured me that they would take stress and frustration out of the process for me by referring vendors. What about THAT promise?\nBy that point, they had my 500.00 for only 16 days and JUST the day before I had been emailed menus so I could actually, after MONTHS, finally start planning what my guests could eat. But by that time I had a BAD taste in my mouth, especially about the crappy banquet room, so I respectfully asked for my deposit back, in writing. (Yes, I did write \"respectfully\" in my written request. I can show it to you.) Not that I stood a chance.\nBecause of course, no respect was given. Sure, officially I signed, and I knew they were gonna take my money and run, but I thought maybe, just MAYBE, because of the way their vendors handled me, and the fact that up to that point the only thing I had planned with them was seeing their craptacular ball room and I was pushed around and ignored, that I could appeal to any sort of professional ethics they might have and just respectfully bow out, hopefully with my deposit. I was so wrong. So I'm out $500.00, but I'd rather be out that than work with this dump. They have greedily keep the 500.00 which they did not in ANY way rightfully earn. \nThey lied about their commitment to work with me. The contract should have read..\"We will help you only if you spend much more than what was discussed on your event. If not, you're on your own.\" And just so my fellow yelpers know, I am so not a \"Bridezilla.\" All I want is a great party! But if you want to keep it simple, the Plaza completely abandons you and just gives you four ugly banquet walls and food. \nOh, BTW, the whole place still stinks BADLY of cigarette smoke, just like in days of yore. Which is fitting. Cause they stink.