text: I was so excited to go to Inglot because it's comparable to MAC cosmetics. The employees at this store were very helpful. Oscar was the one assisting me. I was planning to get the Freedom System Palette but most of the matte colors were \"sold out.\" He informed me that they received a new shipment but didn't open the boxes yet. He was nice enough to show me the colors that were sold out. I was able to swatch the colors and took a note of the numbers I liked.\n\nI love the eye shadows because they are half the price of MAC eye shadows & bigger. It has the same quality & still very pigmented. Oscar told me that there's an Inglot in Macy's at San Francisco, so I will definitely visit that store.\n\nThe only thing I'm disappointed is their return & exchange policy. I asked Oscar if I'm able to order the Freedom System eye shadows & if I was unsatisfied, would I be able to return or exchange it? Oscar said, unfortunately that's a set back for Inglot. Compared to MAC cosmetics you can return or exchange any product if you're unsatisfied with it. With the Freedom System products, there are no returns or exchanges. I guess I'll be swatching the colors first in SF before placing an order online.