text: After an unpleasant experience at Lotus Grocery on 17 February 2014, I want to caution customers to be careful when paying with cash at the store.  \n\nMy order was $3.08.  I gave the glum and cold middle aged female cashier $10.10.  She put the $10 bill in the till and gave me $2.02 change, which would have been correct had I given her a $5 bill.  I told her that I gave her a ten dollar bill, and she repeatedly insisted that I did not.\n\nI went to the mean middle aged man who appears to be manager or owner and told him of the problem.  He was not interested in hearing it and it eventually fell into the lap of a short, middle aged woman who also appears to be manager, and is one of the nicer people on the staff.\n\nI got nowhere until I asked that a count of the register receipts.  The woman who  appears to be in management suggested that I leave my phone number and that I would be called after the store closes and a count is completed. That was not acceptable to me. I asked that a count be conducted while I waited and she agreed.  As she counted and recounted, I waited patiently.  She ultimately concluded that I was right and gave me my $5.00.  She apologized multiple times; the clerk who would have cheated me out of $5 did not.\n\nI will be careful when shopping at this store.  I will try to pay with one dollar bills in the future and will announce how much money I am handing to the cashier. There is a bitter taste in my mouth about Lotus Grocery.  Of all places for this to happen, it would have to be one where there is a language barrier and where most of the employees are dismissive of the customer.  This is not Giant Eagle!