text: Not a place to stay if you wish to sleep. Made reservations months ago for the largest suite in the place and was told after checking in, as a side note, \"We have an after hours club but because you are on the fifth floor you should be fine and not hear it.\" Wrong!\nFinally had to abandon the room at 3AM and the front desk was not willing to do anything. Didn't even have the earplugs their website boasted. (Should have made the connection then.)\nUpon checkout, the manager worked as hard as he could to be unhelpful and explained that it was not his fault we were unable to use the room for sleep and complaints rarely come from the fifth floor. Really? Do they think I'm lying? \nSo unhelpful and the worst customer service I have ever experienced in Las Vegas. \nHated this place and never going back. I suggest nobody come if you anticipate using your room for sleep.