text: The worst experience ever!!! We booked terrace suit w / king bed and because they oversold the hotel we end up getting smaller , regular room w/ 2 beds. I've never heard that anybody is being downgraded because of hotel's mistake. Second dissopointment in the first hour of stay was valet which was very casual and it took them more than 10 minutes to get our car. Because of terrible service and irresponsible staff we were late to very important dinner.  Never will come back!