text: Rage cycles is a cool little bike repair / sales shop in S. Scottsdale. Its a cute little store with a couple of rooms that is organized well by bicycle type as you would assume; a few fixed (not many) road, mountain, cruiser, etc... \n\nI took in my fixie because I blew a tire on Saturday night and needed it repaired on the quick, and I don't currently have any of my old tools close. While I was there, I figured I'd have them throw in some new batteries into my lights and also rip off that front brake I never used. \n\nI was surprised they made me wait several hours as they had a lot of work to do that day, granted the work I needed would have been made easy. \n\nThe negative: They never called me. After several hours, I finally called them to follow. He finally explained the sitch and told that it was actually my tire, not the tube and so forth and told me he'd call me back in 10 minutes... \n\nAgain: Never called me. I called back after 30  minutes and he said that it would be ready soon. I went in to pick it up and they couldn't find my ticket, though my bike was just chillin next to the front check out desk. \n\nThe positive: The store is nice, and hip. I like how indie it and not trying to be mainstream it is. Bike maintenance inside, and full on bike shop out back. Plus, they have a lot of sweet bike jumps in the back, to practice on if you are plan on buying a stunt / mountain bike. It isn't big, but its certainly above what most bike stores offer. \n\nThis is the type of place I am glad exists in my neighborhood, but they could use a boost in their customer service skills.