text: I went to Vegas for 1 night (Sunday night) for my company and Palms was the chosen one.  I took my friend with me too because work was only a small part of the day.  I had the standard room.  First of all, I have stayed in vegas for many times in various hotels, from 4 Queens in downtown to the suite at the Venetian.  I was not impressed at all given that this is a 4-star hotel.  I had better luck at the 4 Queens.\n\nWe arrived the hotel at around 11am in a limo.  No bell boys or anybody at the door to help with my luggage. Thanks for my limo driver for holding the hotel door for me.  We took my suitcase and stuff to the lobby.  Right away, I saw the big MTV spring break week.  I thought it was going to be a good time tonight.  Got to the front desk and was told no room was available because check-in time was not until 3pm.  I was bumped because I had no makeup on yet and now forced to walk around vegas until 3.  They said they would give me a call when the room's ready and probably around 2pm.  So I was like \"Fine, I will put makeup on in the restroom here and just go have lunch on the strip.\"  Took my luggage to the bell desk, so did everybody.  A line was formed by college kids (probably for the mtv event) where everybody brought a week load of drinks and food.  By food I mean like couple of coolers for each person, from yogurts to canned food, chips, alcohol, and more chips and alcohol.  Finally got out of the hotel and arrived at the Bellagio at 12:30pm!  \n\nI was tired (early flight) and starving.  So we had lunch at the Olives, did what I came here for, did some shopping at the Forum shops, bought my Lion King tix, had a light meal at Max Benner.  It was already 4:30 with no calls.  I was getting annoyed and decided to go back to the hotel and yelled at them.  On the way to the hotel, they finally called me at 4:45 and said the room was ready!  \n\nGot to the hotel again, lots of drunk college girls in bikinis and boys stalling and yelling.  Got to my floor, right away saw the vending machine and ice machine was out of order (where do I get my water now?).  A cleaning lady was still working on this floor.  Got to the room, it was dated and did not have a desk.  There was a full length mirror with no lights above it  (BAD design), no magnifying mirror in bathroom.  But the bathroom was huge.  Called up the housekeeping for slippers but never brought to the room.  We told ourselves it was only 1 night.  So we let all the negativities go and started to get all dolled up for tonight while watching the Real Housewives of OC.  \n\nWhen we got back down to the lobby, no more bikinis but skimpy dresses.  We looked like an old fart because we both wore a knee high dress (we are still in mid 20s!).  Whatever.  Got to the taxi line, heard a bunch of girls asking some interesting questions like \"do I need cash to take the cab?\", \"can I pick what cab to hop on?\" etc.  \n\nGot back to the hotel around 1130 and there was a huge line for the Ghostbar.  So I kindly asked if I could skip a little bit of the line because I was a guest here.  She replied, \"No, this is a popular club.  Everybody needs to get in the line.\"  We were so bumped because we were asked to get in The Bank for free.  But we passed that because we had faith in the Palms.  We ended up going to the 24 hour cafe and ate.  The food was decent.  It was quiet and peaceful compared to all the yelling and drunk flirt outside.  The server was very nice too.\n\nOverall, it was not a good experience.  The floor plan was hard to navigate (I couldn't find the concierge).  Staff was not helpful nor trying to be (when asked for direction, they would just point and say nothing, no \"thank you\" or any form of greetings).  I have no plans to stay there again.