text: I purchased this groupon for a specific event I needed my eyelashes done for. I called on a Friday to set up an appointment for that Sunday. I got a call early Sunday morning at about 6 am stating that the technician scheduled to do my eyelashes got in a car accident & I would need to be rescheduled. I was not too happy about it but I understood it was out of their control. Thankfully this was not my issue because my event was not until the following Friday. I called back &the store owner's husband Ben, rescheduled my appointment for Thursday. On Wednesday I got a call from the receptionist stating that I had been double booked and again, I would need to be rescheduled. I explained to the receptionist that I had an event on Friday & that this was the second time I had been rescheduled, she was unable to do anything for me. I then asked to speak to a manager and she said she would take my name and number and they would return my call. Till this day I still have not got a call & do not appreciate that the store manager or owner did not have the decency to call me. I was extremely dissatisfied & groupon refunded me my money. I will go elsewhere for lashes.