text: We stayed four nights at this magnificent resort, that is so over-the-top beautiful its difficult to describe. Tremendous attention to detail in design and architecture, friendly attentive staff. The casino is magnificent, covered in drapery and plantation shutters, its intimate and, well, serene. In fact, this may trouble you casino \"players\" as the action is high stakes but subtle and subdued. \n\nThe standard for cleanliness at every corner of this property is amazing. The air has a light fragerance.The lovely lighting and exotic melange or restaurants makes for spectacle and intrigue. This is an edifice of luxury and high design. \n\nBut alas, this property does not, in my view, deserve the 5-star Mobil and AAA award. \n\nHere are some curious misses: \n\n-The rooms have some tricky and wonderful electronics to create mood lighting, open and close the curtains and drapery remotely, etc. But as is customary in nearly all fine hotels, the bellman did not give us a tour or explain any of the amenities. We only figured out how to use all the options on the day we departed. \n\n-There is no turn down service. I don't really require this, but that is a hallmark of 5 star hotel. \n\n-No paper delivery, no little perks like water. In fact they do not replace soaps , body wash, etc. To be fair, when we asked for more, we were delivered quite a nice array of products in abundance. But its strange you have to ask. \n\n- While the TV was HD and flat the channel seection was sparse and clumsy, the remote difficult to use, the pay for movie selection too short. I've been in Best Westerns that have a more user friendly and attractive interface. \n\n- No in-room coffee, but you can order 4 cups  from room service for $16..\n\nAs a comparison, four star rated Kimpton properties are far superior on the negative points mentioned above. \n\nLastly, after spending thousands of dollars in the hotel and wanting an extra hour at checkout to enjoy Sunday bunch, we were given a rather terse rebuke. \n\nEncore is not to be missed, its a fanciful wonderful property, but if you are expecting a true 5 star experience, Mr. Wynn misses, despite his dulcet tones and soothing understated braggadocio you hear on his unending in-room and website commercials.