text: I absolutely love, love, love Best Buy. But not this one. Rude, unfriendly and under trained staff. Until the company and management do some training with the employees I will go somewhere else. On this occasion I went to Sams to purchase a new TV. I will be back, but if I'm treated poorly and ignored again I will walk right back out empty handed and drive to a competitor. Shame on you Best Buy for not even trying and assuming we have no where else to shop. It's a proven fact that consumers will pay a little extra and drive a little further for better customer service. I did.