text: Esthetically pleasing but the service is absolutely terrible ...\n\nI was told by the bartender at Holsteins: \"it's 1:30 am in Vegas, expect to spend some money\" (because HE didn't tell me that in order to sit in a booth, each guest had to purchase $20 worth of food and drink). \n\nThis same person at Holsteins pocketed my 54 cents in change and did not give me a receipt. When I asked for a copy of my receipt I was told: \"I will have to dig it out of the trash\" --- I did get a copy of my receipt and their trashcans must be sparking because my receipt was spotless and crisp.\n\nI was going to let this slide because I thought that after I told the floor manager (of the floor we were staying on) about this issue, he would do as he said and \"discuss this with the management team and make things right\" but I didn't ever hear back from him, nor have I heard back from the hotel after I got home and emailed them about this experience (I waited one week and now I'm here letting y'all know not to waste your money here). \n\nAlso similar to other people's reviews: \nOur telephone didn't work - they had to replace it TWICE. \nDespite me informing them several times that a lamp didn't work, they didn't pay any attention to it. \n\nGO ELSEWHERE!!!!!!!!!!!!