text: My husband and I had first time appointments with Tiffany Frasier, who is Dr Allen's PA-C or NP (not sure which), but I'm fine with that, and have had spectacular NP's/PA-C's in the past.  We were told on the phone to fill out paperwork that we could get online -- which we did -- and the address was on the paperwork -- which it was.  But, it was the wrong address.  We called them and drove to the correct address, went in, and were told that they don't accept handwritten paperwork.  So, still being 15-20 minutes early for our appointments, we did their Ipad stuff in lieu of paperwork.  We also had to initial several things, such as that they'll charge $50 if you're 7 minutes late and they have to reschedule you for another day, or that if you need a dr's signature for something it costs $20.  Right.  Okay, so, Tiffany was more than 7 minutes late (although I don't think she had to pay $50) and more like about 25 minutes late (which is okay, it's a dr's office and those things happen), and then it's my turn.  The assistant took me back and told me to get on the scale, which I didn't do, as I am a few short months from being 60 years old and am well aware of my height and weight.  She clearly was not happy about the fact that I didn't acquiesce, but she put me in a room to wait for Tiffany.  A few minutes later, a person whom I assumed to beTiffany stuck her head in the room and told me that I had to get on the scale or she wouldn't see me.  Mind you, she didn't introduce herself, didn't greet me in any way whatsoever, she simply demanded and threatened all at once.  Why didn't I get on the scale? Mainly because I have a problem with the cattle call aspect that a lot of medical clinics shove on people (I used to be a hospital chaplain, and I have some energy behind this attitude), but also because as a teen I used to have an eating disorder and it's still a bit uncomfortable to weigh in a strange environment, so a little kindness goes a long way with me.  As a result of these two things, before I start taking orders I like to know a little about what is going on, and if I trust the environment, the Dr -- PA -- NP, etc.  At any rate, I said, \"okay,\" and got up and walked out, because at this stage in my life I don't intend to be powered, and I don't intend to be treated with disrespect.  The front office person was very nice about quickly refunding our co-pays, and also seemed genuinely unhappy about the way I was treated.  But, having a nice person at the front desk does not make up for the disrespectful treatment by the health care professional that I had the appointment with.  It's not fun writing negative reviews, and I see that this place has several already, but the bottom line is that if I am going to trust someone with my body, ergo, my life, then I expect to be treated in a compassionate and respectful manner in return.  I am sure that this facility is great for many people, but it isn't the one for us.