text: I found a employee holiday deal for $48 per night on line, I made reservation and receive a confirmation, a week before my trip,  I called the resort to confirm it, they told me that i reserved the room thru the 3rd party on line, they couldn't help me, I had to contact on line company, I went to the West Gate Resort website and didn't know how did it re-route to other web site.\n\nAt the time of check in, I was up grade to JR. suite without additional charge, I reconfirmed it with the staff inside the VIP lounge, she said yes, free upgrade, BUT when I checked out, they charged $55 upgrade fee PER NIGHT, I argrued with the staff, she said that I requested it, there was nothing she could do to help me since this reservation was online, I spend 20 minutes in the VIP lounge, there was no manager in at that time, I could not do anything but paid it, they already charged my credit card. FOR THE RATE, it wasn't worth the time and hustle to deal with this when you are on vacation... Yu want to enjoy your vacation,\n\n, you can get a better rate or same rate for some hotels on strip, this way you don't have to drive and deal with the traffic