text: Very disappointed in this restaurant.\n\nWhen we moved to Charlotte, The Penguin came highly recommended by locals so we wanted to check it out. We stopped in around 2pm on a Saturday hoping to have a good time. The waitress (I hesitate to give her this title because her apathetic attitude hardly lived up to anything resembling that of a waitress) was slow, inattentive and rude. I ordered the chicken tenders and 25 minutes later she stopped by the table and stated \"what else do you want besides the chicken tenders\" rather than apologizing that they were out of chicken tenders and offering to show me a menu so I could choose another option. I reluctantly  chose the mac and cheese and over the next 25 minutes was actually looking forward to them, but maybe that was just the intense hunger I was feeling after the long wait. When the food arrived, a basket of chicken tenders were placed in front of me as the waitress mumbled \"oh, guess there were chicken tenders\"  The entire order was incorrect and and the food was almost inedible. I don't complain about waiting a little longer  food if the food and service is worth it. Unfortunately, the food fell short of mediocre. Our food showed up cold and was not good.