text: You are going to wait in a queue ... of that there is little doubt. Accept it now and your experience will be more palatable. \n\nSeriously: you're waiting in a long ass line right now as you read this? I am sorry. My condolences; it does not get any better. The employees move SLOW. Perhaps they have all transferred here from the U.S. South where this speed of movement is normal.\n\nInterminable wait is the least of your worries. Can you really trust a company that charges a penalty for turning in your rental car TOO EARLY? Moreover, you will pay extra for picking up/dropping off your car here, because of the additional facility fees. \n\nThe cars I hire here are typically obscenely dirty; the latest I had to clean the back window myself lest I not be able to see shit through it. Not sure if it luck of the draw, or just what they do in Senator Racist McCarran Rent-A-Car centre, or what.  And this is where they really earn their star deductions ....\n\nYou know how you will be waiting in an hour or longer line? Well, let's say you hypothetically reserve your hired car for 1130PM. Well, you arrive to the business at 1110PM. You did your part. You don't get your car until 1240AM or so because Dollar sucks. Well, tough. Show up several hours early next time, chump. \n\nYou still have to return by 1130PM on the date of your return, as in the original reservation, and not 1240AM since it was their fault that you did not have it on time. Otherwise you will suffer egregious penalties -- since it is obviously your fault that they have the shittiest time spent per customer because they slowly try to upsell every single thing you can imagine to each patron. \n\nOnly reason to use Dollar is to try to get the lowest possible rate, but they will do everything within their power -- fair or otherwise -- to make it a costly gamble as well as an immensely time-wasting adventure. - E