text: I got a call from my girlfriend that her rental car had a flat so I told her to call Charlie Cheap Car & have them service it. Imagine my shock when they told her to put the spare on herself and call 2 days later because they were closed. When I finally got to Vegas a week later she still had the spare on & when we tried to return the car on a Monday, President's Day, they said no because again they were closed. What type of human tells a woman, much less a paying customer to do it herself? If you expect ANY level of customer service, go elsewhere. I cannot wait to get rid of this POS with 105,000 miles on it & tell them they suck tomorrow.