text: I've stayed in Westin Berlin. Westin Paris and other Westin properties. This is DEF not one of them. They could have done better. The first impression is the dirty elevators that are tore up and marked up with scuffs and dents and graffiti. The room was actually decent and the service was standard. \n\nThe only thing that really pissed me off about this stay was the unwarranted, unfair resort fee they charged overnight without authorization and without telling us about at check in. \n\nThey charged nearly $50 for a resort fee (for two nights) that they claim was to pay for valet, wifi and steam room.... all three of which I never used.  Why should I pay for something I never used and why would this hotel authorize themselves to my money without my consent?? Perhaps there is fine print at check in but this should have been pointed out upon check in and not charged without approval or knowledge from me as a guest. \n\nAlso, I called the hotel for reservation and they quoted me 249 per night. I asked them if that was the best rate and they said they were fully committed for the night so this was the last room and that was the rate. I went online to some mass hotel rsvp site and booked the reservation for $149.... I guess that \"last room rate\" they quoted me on the phone was for special idiots.