text: My girlfriends and I have been here a few times before. We like to get massages and just hang out in their spa and relax. Our visit this time definitely wasnt as good as our previous visits. I kinda had the feeling that maybe our service was different because we were using our groupon deals this time. \nBetween the three of us, we got three massages, one body scrub, and two pedicures. We were told it would be okay if we were ready just a few minutes before our appt time. I do have to admit that we should have been ready early. We got sidetracked and ended up being about two minutes late. After getting walked to my massage room upstairs and trying different cushions and towels out for my comfort level, my therapist began my massage about 10 mins after my appt time. The massage felt like it ended rather quickly. As soon as i was done, i looked at the clock and noticed that my therapist stopped at exactly 50 mins after my appt time. Really? My 50 min massage turned into a 40 min massage because we were trying to find the right cushions to use? Okay, i tried to let it go because technically I should have showed up earlier. Next was my body scrub. Ive had body scrubs a couple other times at other places. This one felt so rushed and the salts were scrubbed on my skin rather quickly and roughly. \nMy friend's experience was similar to mine. She waited in the lounge area to be called for her service. Her person didnt come to get her for the longest time. Then while she was getting her pedicure, her massage therapist came looking for her because she wasnt done w her pedicure yet and tells her that she is cutting into her massage time by 20 mins. Seriously? Its her fault that she was waiting in the lounge forever without being called? They ended up talking to a manager and making it right. She did say she enjoyed her pedicure tho!\nMy third friend wanted a deep tissue massage and when I booked the appt, I was told it would cost an extra $15 with our groupon. When we were checking out, we were told it was $30 extra. After I insisted that i was told a different price, she made a phone call and then said it was fine. \nWe are all locals and had said before that this could be our spa spot. However, after our experience today, we all decided its time to find another spot.