text: Ohhh RnR....Working in the industry, I know what it's like to be a new bar/restaurant so I'm pretty understanding about certain mishaps but after the service last night, I can't say I'm going to be coming back or recommending you to any of my friends at any point in the near future. \n\nMe and a friend were occupying one of the bigger booths located on the right as soon as you walk into the place. We weren't really eating and we didn't plan on staying that long and the waitress was nice enough at first. As the place got busier though, she rarely checked up on us and for the last 45 minutes we were there, didn't ask my friend if she wanted another drink. I understand what it's like to be busy (I get my ass kicked at work on a number of occasions) but the power of a smile goes a long way and this girl didn't really seem to give two shits. \n\nAfter drinking some of the beverage I had in front of me, I realized that there was a HUGE crack in the glass...not baby sized...huge. When she came around I lifted the glass, half apologetically smiling  because I hate complaining (especially when it's busy) to which she responded with \"What?\" After she saw it, she said \"Oh shit\" and brought me back a different drink. That's all okay but when the bill finally came she hadn't bothered to void it off and a simple \"I'm sorry\" would have sufficed.\n\nIt's the little things like that that can bring people back to RnR for a second shot. Maybe in a few months I'll give it another go to see if the service has improved.