text: This establishment is walking distance from my home, my husband and I are also very committed to supporting the local economy, and therefore we wanted to purchase our bike from a bike shop as opposed to a chain store- even though her bikes cost on average $75-100 more for the same brand (Sports Authority at TMP has the same brand of Electra bikes for less, for example).\n\nThe owner Crystal was very kind and helpful in the research process, and let us ride the different bikes out back. The beach cruisers hurt my knees and so she directed us to a \"Giant\" brand bike where the pedals were a little farther back. I was still unsure and she recommended I try riding it longer to see. So I purchased the bike and a basket, and took it home and rode it around a little bit. The basket clinks against the bike rod (it doesn't fit correctly with the shape of the bike), and the bike still hurts my knees so we went back two days later to see about a trade-in or return, and she told us all sales were final. \n\nI expressed to her that it is bad business to have an \"all sales final\" without putting up signage, and also without even telling the customer at the time of purchase. I find this to be manipulative and dishonest. I did notice that the receipt she gave me after purchase did say \"all sales final\" on the top, however I did not get this until AFTER the purchase. \n\nSo now I am stuck with a bike that hurts my knees, cost $375, plus a $35 basket that does not fit. In the future unfortunately, because of this unsavory experience, I will be purchasing all future bikes from mega retailers.