text: I had a pretty easy time here getting some documents and large signs printed.  For print jobs, know that you won't be given free proofs.  This was not a problem for me since I had used InDesign and gave them .pdf files.  If you're using Word or something like that and will need things enlarged or reduced, no proofs is insane.  However, everything was printed out on time and looked great.\n\nThe missing two stars are for the lack of customer service.  I had to wait at the counter (while there was no line) for more than 10 minutes before I was acknowledged each time I was there.  I understand that the staff may be looking something up for someone on hold or whatever, but you at least let me know that someone will help me shortly.   I'm reasonable like that.  When I called, it was like pulling teeth to get someone to look up the progress on my really expensive order that was on a deadline.  Ugh.