text: First of all, I decided to try this place because my brother told me about it. It was my only day off in my 6 day workweek, so I decided to pack my kid in the car and go on adventure. My brother said this place was kinda cool so I wanted to grocery shop some place different. \n\nWhen I pulled up my first impression was that it looked like a Whole Foods Market. I walked in a thought the store looked very clean and organized. I made my way throughout the store and my initial impression was, \"Dang, I wish this store was closer to my house!\" But the longer I stayed in the store, the quicker my excitement faded. It wasn't the lack of product, aesthetics or organization of the store - it was the feeling I had as I shopped. With the exception of two people, never once was I greeted or offered assistance. Here's the thing: it's a grocery store, you technically can figure out where things are...but when I'm walking through a business establishment and never once greeted (including management) my immediate feeling is that they could care less if I shopped in their store. As I saw employees restock their shelves, almost everyone looked like they had somewhere better to be. No smiles, no energy, no warm feeling. Don't get me wrong, I wasn't expecting service like I was in a 5 star hotel - but I've been in retail for 20 years and a manager for 12+ years...and believe the employees' demeanor and behaviors are just a indicator of how the business is run. Just my two cents on that. \n\nI ended up buying shrimp, donuts, fritters, chips and other goods totaling almost $60. For lunch, I stopped at the sushi counter and the lady was probably the friendliest employee I encountered. I was interested in buying some seafood and meat, but once I got to the butcher station, the lady behind the counter was so consumed in whatever task she was doing that she never even looked up to ask if I needed help. At the checkout counter, the cashier was nice enough, but honestly, I've received friendlier service at Wal-Mart. During my transaction (it was a debit), the register timed out and I had to repeat my transaction. I asked the cashier, \"So, the other transaction won't count?\" Defensively, she replied that it wouldn't. The only reason why I asked her was because where I work, if the register times out during a debit transaction, it sometimes WILL take the sale so I wanted to make sure. I was taken aback that she got so defensive as if I was attacking her cashiering expertise. \n\nI ate at their little sitting area and enjoyed my sushi lunch which tasted absolutely delicious. During my lunch some head honcho/corporate looking people were around me and half the time I thought, \"Manage your people, not the product and perhaps you'll see an increase in profits.\" \n\nFor the items I purchased: 5 stars. \nFor not even being said hello to: 0 stars. \nFor the cleanliness and organization of the store: 4 stars. \nFor the price differential in items: 1 star (certain items were priced reasonably and certain items were just way overpriced). \nFor the lackluster customer service: 1 star (only because the sushi lady was actually nice). \n\nAND on top of that, I nearly got run overed by some chick driving way to fast in the parking lot even though I was walking IN THE GD CROSSWALK and I had right of way. \n\n\nOh wait, the bouncer/security guard guy at the door - - seriously?!!? If you're going to park someone over there, then at least have that person say, \"Have a great day\" WHILE LOOKING IN MY SHOPPING CART. (I know that's what you're doing - - checking if I stole anything.) \n\nGlazier's management: you have a beautiful store with great product in it - but I think you need to revisit the customer service piece of it too. \n\nI'd only come back if I was on that side of town. I'll save my gas and more money by going to Winco.