text: If you're expecting competitive pricing, excellent communication and quality installation for your granite project.\nAVOID THIS COMPANY!!\nOnce you've signed the contract, you will not receive any communication, I had to prod information from the sales representative Tina. We were never told what to expect, ever. I upgraded an island edge myself after the original quotation that added to the cost, never was it recommended by the sales representative. Now at this point I am questioning their professionalism and became concerned.  I checked their pricing and they were higher than two other quotes I received.  When I asked if they would price match, I was told by the owner Dan that I could cancel the contract for a $300 cancellation charge and at the time they had not spent a penny on the project yet.\nThe template maker either failed to make correct templates or the cutters did not follow the templates as the sections were off by 1/2\" at the joint and they just filled it with caulking, unreal!!!\n I had to give quality an F because the installation was so sloppy, one of the installers washed the epoxy they used to install the sink off of his hands with acetone and pored it all over my new floors. I informed the sales representative about the stains on my floors and she said she would tell the owner Dan, I have not heard a thing from Dan, nor do I expect to. The caulking all had to be redone and a section was missed completely. There was epoxy left all over the tops and sink, that I had to clean off. The installation crew has no process for covering up anything and really did not care at all. The granite fabricators do not deserve this score however, their work was fine.\nThis company does not care about you as a consumer, read their other reviews, I only review excellent or awful experiences. This was an awful experience. When I asked about the negative reviews and his employees lack of enthusiasm, communication, and quality of workmanship, I was told by owner Dan \"we're only human, we make mistakes\" \nWhat a cop out Dan, everything we experienced could be corrected with leadership!\n\nUPDATE\n\nThe nightmare continues, on New Years Day our sink fell down, I had asked the installers if they were going to use the factory installation brackets provided by the sink manufacturer and they said they use epoxy and have never had one fall off.\nI read the installation process for correctly installing our very expensive Blanco stainless steel sink and epoxy was no where in the instructions. I had to do the installation from under my sink, and although very difficult to do this way, it is done correctly. Dan will reply with apologies and say he stands behind his work, I however choose not to have them ever return to my home for anything,\nPlease people: DO NOT USE THIS COMPANY