text: I would give them zero stars if it were possible. \n\nMy wife tore her ACL on a Saturday, went to the ER. Visited her PCP the following business day to get a referral.  SW Medical sent her here. They initially told her they couldn't see her until FOUR MONTHS LATER!!!! I fought through their BS after hours of hold times and finally got an appointment to see someone three weeks after the injury, only to have them cancel on her the business day before the appointment. What A-holes! They pretty much told us to go F ourselves....What is the reason you ask for cancelling? Apparently, they aren't contracted with the ER that she went to (even though our insurance is) and that is where the HMO sent us-so they refused to treat her. \n\nIn a way this review is unfair because she never actually got to see any of their doctors, but I am just giving you the facts of what happened and how terribly we were treated by the staff. I have worked for 13 years in healthcare and have never had an office treat me or any of the patients I work with so poorly.\n\nWe contacted our insurance and found another orthopedist who was happy to take our carrier and was able to get her in ASAP, so if your insurance tells you that Nevada  Othopedic and Spine Center is where you should go, tell them to give you other options to avoid a terrible experience like ours.