text: Located inside The Venetian is the Grand Lux Cafe. You cant miss it! It is right by the escalators leading up to parking lot where valet is done. I would describe Grand Lux Cafe as a upscale Cheesecake Factory, but a little bit more expensive. It seems that every single time that I am in Vegas, I end up here. From prior experiences, I would have rated this place a 4-5 star, but it did not meet my expectations this time around. It will definitely make me hesitate whether or not I would want to dine here the next time around. Did my eagerness and excitement for this place finally die? \n\nWe arrive and sit in a booth in the bar area because we wanted to watch the Lakers game that was on. \n\nBeing in the mood for a burger, I ordered The Max Burger which had certified angus beef topped with cheddar cheese, Applewood smoked bacon, sauteed mushrooms, onions and roasted short ribs, with Fries. It was good, but not good where I was jumping with joy. \n\nOur waitress Jina was on PMS the whole night. \n\nShe was rude and the gf kept noticing it. I was paying attention to the game so I dont know what exactly was going on. I can tell you what I heard from the gf though. She was working as if she hated her job and did not want to be there. She would roll her eyes whenever we wanted some more water, drinks, etc. She was throwing some of our dishes onto the table. She was telling us to move our drinks out of the way in a rude way so she could set down our dishes. She was fat. She was ugly. She was Jina.