text: i went to Tom Thumb or whatever they call it.. I would never go back or recommend this place to anyone. My friend told me to try it because he heard the barbeque was good. The manager was clueless and did not no how to put the customer first. The  cashier kept apologizing to me to where it was nauseating. Then at end repeated good night to me several times , with more apologies. I am not one to yelp, but i could not hold back. The manager had some sort of ego because he kept siding with the girl and never did anything to rectify or make good. no reason for the guy to have any ego. Manager of Tom Thumbs. Come on!\n For starters , i was hungry and ordered brisket sandwich with baked mac and cheese. i asked for the combo, but got up-charged $4.50 and was charged for a drink in addition, even though it was a combo. I was told that since i did not order string fries, then the combo did not apply. Still got charged $4.50 and paid extra for my drink. whatever combo they have listed is not said right. I left out the fact that i drove over 20 -25 minutes in the rain to then wait 15 minutes for my brisket sandwich. But there was no brisket. They were out of brisket and waited that time period to let me know. She told me that i could order something else. I did not order anything else. I watched my friend eat his smoked chicken sandwich. It was like the old commercial\" wheres the beef\". There  was no meat in it. He was looking forward to his meal, but was let down as well. Again , i just can't hold back. We talked out of there disappointed while the manager with a stick up his ass talked shit with his 2 dummies by his side. These people need to learn customer service and going out of there way. I would never go back. and sorry i am not holding back. The manager if he was smart would have asked if i needed anything.