text: Took my Playstation 3 here after it stopped reading discs.  Had to take it back twice, still wasn't fixed.  In all fairness, the problem was beyond the scope of the repair, and they gave me a full refund.  That's superior policy/customer service.\n\nOn the downside, they removed my yet-unplayed copy of GTA 5 and stuck it in a ziplock bag after I offered to leave the case for them to put it in.  Disc looked like someone ate a bucket of chicken and put their hands all over it.  Also, I came back twice to have it re-repaired and each time was like I'd never been there before.  \"Can I help you?\"\n\nI'll consider this experience a wash, as I left with the same broken unit but was not charged for the time invested.  Not certain I'd take anything else there.