text: I'm SO Tossed up about this place... \nWhen I need something for a DIY Project I go here first EVERY time & EVERY time I've left empty handed... Its a DIY Project that includes Arts & Crafts (Like in their name) HOW is it that I leave Empty Handed? \n\nDepending on the time of the year this store isn't too crowded but the customer service is NO WHERE to be found... Will be heading to Joann's & Hobby Lobby from now on. Dear Michaels: I'm TIRED of leaving empty handed!