text: They got one star bc of the nice rooms/lowest I can give or else they would get a negative star for terrible customer service. \n\nLast time I came they broke my key in the ignition! Their manager wasn't there on Sunday so I had to deal with them over the phone when I got home. It took days to work things out. \n\nThis time, they left my bf's lights on and his battery died! Do yourself a favor and self park! It's a ten minute walk and well worth the two hours and $$ spent to get a new battery. \n\nI wanted to like this hotel so bad but I just can't come back here- literally! I can't keep spending time and money on car troubles. They also wouldn't waive our resort fee. I've never had trouble with that before, especially when I didn't even use resort amenities. What's worse, the guy getting helped right next to me got his waived. WTF! We got it half waived and decided we were never coming back.