text: Initially walking into this place I was like alright, this is awesome, no smoke in the air, which gets kinda annoying in Vegas casinos, and it smells soooo good. \n\nWasn't impressed with the front desk, the lady was pretty unhelpful and even though it was my sister's Bachelorette party, she didn't help us out to get our suites moved next to one another. \n\nON top of that, when we went outside to get a cab, one of the guys that worked there told us limos would be cheaper than getting a cab because he said cabs to the Palms  would be 30 each and a limo, $65. Turns out, cabs are like $9 to the Palms.... super annoying. \n\nThe balcony view was beautiful, the bathtub really big, and the room was clean, but the customer service there was subpar and the suite wasn't that amazing.