text: My last interaction at this branch was beyond frustrating. In an attempt to finalize a few matters dealing with my late husband's finances, I requested assistance at this branch.\n\nI understand why they did not help. It wasn't that they could not. It was at the (acting) manager's discretion, as explained to me by Wells Fargo customer service when I called their toll free number.\n\nWhat I can't appreciate is the manner in which the (acting) manager chose not to help, which included lying about \"federal regulations\", refusing to honor checks written on a Wells Fargo account by a government agency, and refusing to honor documentation from the Mecklenburg county courthouse.\n\nThe customer service I received at this branch was the proverbial straw.\n\nI finalized my business with Wells Fargo yesterday.\n\nGood riddance...