text: My boyfriend & I reserved this room because it was one of the cheaper hotels on the Vegas strip; so we were in no way expecting the luxury of the Bellagio. But during our 3 night stay we were increasingly annoyed with the problems in the hotel & unhelpful front desk staff. I will never be staying here again, I don't care how good of a deal it is. \n\n#1- The door to the Bungalow building takes about 15 tries to unlock. They need a new lock on that building, badly. \n\n#2- The adjoining door between our room & the room next to us didn't lock on our side (lock was broken), so the neighbors could have come into our room if they wanted to. \n\n#3- We had to have maintenance come fix the toilet first thing in the morning on 2 of our days there. \n\nAll of that could have been forgiven. They have $1.50 beers in their bars, $3 blackjack tables, a decent pool (even though the waterfall was broken), and a pretty convenient location. BUT.... \n\n#4- On day 2 I decided I didn't want to pay for the hotel with my debit card & asked the hotel to switch over to my credit card. To make a long story short they screwed it up & ended up tying up $536 in charges & holds on my credit & debit accounts, for a room that cost $181 total. Supposedly they submitted a reversal for the charges, but I have yet to see it process on my account (it's been 2 days so far).\n\nI went to the desk to complain to the manager (who first off had the front desk girl tell me that the manager was out on lunch, then she magically appeared after I wasn't going away), who did absolutely nothing but give me a blank stare. I resorted to listing all of the other complaints I had about the hotel in an attempt to get a reaction from her, or at least some sort of compensation, but she still said nothing other than \"I'm sorry about that\". I became so frustrated I ended up leaving the hotel in tears. \n\nI was expecting a budget hotel because that's what I paid for; I was NOT expecting a VACATION RUINER. I won't be returning to this craphole, not even for their $1.50 beers, simply because I'm so pissed at my experience here.\n\nIf you do come to Hooters, just go for the cheap drinks & gambling. Go down the street to Imperial Palace if you're looking for a cheap room.