text: FINALLY! Moving out from Biltmore apartments after the WORST customer service from office staff and maintenance. I still have a gapping hole in my ceiling after the staff tried to spackle over the wet hole several times! The apartment smells of mildew, I see mold growing on the frame of the closet where they replaced the carpet but didn't fix the leak. Several of my neighbors have had leaks as well as a lot of downstairs apartments are vacant and windows fogged up from water problems. The hole has gotten worse the last few weeks because they turn off the AC chiller not real AC to migrate to heat... While the weather in AZ is still high 70s the mild has gotten worse and the hole bigger because of stagnant air. I turned in. Vacate notice with my complaints and still have yet to hear from the office to alleviate my situation. Horrible place do not rent!!