text: I was really disappointed all around with our visit to the cupcakery this afternoon. On top of spending over 3$ PER cupcake the service there was less that stellar. In fact..it was plain terrible. They may be the only game in town @ the moment but that's not going to last forever & people are going to remember the way they were treated when a new place sets up shop. I was very disappointed in the fact that they have these flavors that sound fun & yummy but don't allow you to taste them. They make it a point that there are NO REFUNDS as you see signs plastered from wall to wall highlighted making sure you know that not for any reason (whether you like the cupcake or not) will they refund your outrageous 3$ cupcake. Still, I went against my better judgement & my husband & I each ordered one for ourselves & one for our toddler son. It was also upsetting to see her cram 3 entirely different flavored cupcakes (Banana, Choc peanut butter & Strawberry shortcake) inside of a small plastic container then closing the lid smooshing them all together &  the frosting smashed against the sides & top of the plastic to go box. Over 9$ for 3 cupcakes to have them smashed into a box... The icing on the cake (no pun intended) was that the Strawberry Shortcake cupcake was awful. It had a terrible artificial strawberry taste & was so dry & insanely dense. So there was 3$...down the drain. Which could have been avoided if she would have let us sample before buying. In all honest, if I had sampled one before buying any, I would not have purchased (or even sampled)anything at all. We haven't even eaten the other 2, they are still smashed together inside of the to go box on the counter. What a terrible experience to drive in from boulder city for. Neither us, nor our friends & family will ever visit this place again.