text: I rarely ever have a good experience at a Best Buy. I was there the other day and I wanted the Fitbit in the light blue color. This is exactly as it is presented on their website. I called the Thunderbird location and they did not have it in stock, which is fine. I called this location, gave them the SKU and everything, and they said they do have it in stock. When I went down there, the sales associate I dealt with treated me like I was the daftest person on the planet and kept insisting that this color did not exist, even though I called and spoke with someone at the store AND saw it on the website. I showed him the website and he walked around the corner and guess where it was. There was no need to be condescending when I knew exactly what I was talking about, and there was no apology. It is degrading to be treated this way by someone who thinks they know everything and has zero customer service or people skills whatsoever on top of it. I spoke to the cashier who asked me if I found everything I needed okay and I said, \"sort of\" and explained the situation. His reply was \"oh yeah, that's just how he is.\" That's just how he is? Then fire him; he shouldn't be working in the industry. That shouldn't just be something that is acceptable to them. Ridiculous.