text: I agree with a lot of people here, the staff are terrible. So we booked through Kayak, and I requested for two beds, but since I purchased a king studio stay they were unable to give me the two beds unless I pay \"80 dollars + tax\" for the one bedroom suite. So according to the girl, \"That's why you shouldn't book through a third party.\" Okay thanks you're helpful. \n\nUpon arriving, I requested for extra blankets and towels, didn't see any so I called in requesting it, since the only thing we had was comforters and no blankets or towels, the girl at the front desk said \"They should all be in your closet\". No it wasn't, I just said that we only have comforters and if we did why would I freaking call you?! \n\nI been to Vegas a great amount of times, and this probably is my worst stay here. The customer service, they are NOT accommodating or attentive. The rooms are small and you have to pay for wifi?! \n\nYou might as well stay somewhere else for the same deal and get free upgrades to your room, better (accommodating) customer service and free wifi.\n\nNot to mention at about 4:45 pm, after driving around in circles to find valet, they were closed. Even to guests staying at the hotel! So we had to circle around some more and find parking in the miracle mile mall, dragged all the way to concierge.