text: 1 star for the exceptional service & extra slow food preperation. \n2 stars for the extra greasy pizza\n\nI purchased a groupon for this place and finally got around to using it. I wasn't in a hurry to use it even tho it had an expiration date because I called, spoke to somebody & they ensured me it wouldn't expire. \n\nWalked into this place and had a hard time choosing the least dirty booth/table but finally made my choice and wiped off the left overs crumbs left on the table and seats. I guess with only 1 waitress it's hard to take care of a couple tables so we had to wait a good 15-20 for a greeting. No big deal..... It just meant we had plenty of time to second guess our ordering decisions. Which was a good thing because they were out of this & out of that on an early Saturday night. Really?? We ordered a simple pepperoni pizza and it took over an hour for them to prepare and deliver it to our table. There was enough grease on this pizza to save the govt millions in vehicle maintenance but since I'm not in the habit of bailing out the fat cats I quickly used an entire trees worth of napkins to solve the issue. A little grated cheese, stale crushed peppers, garlic salt and voialla & edible pizza. The pizza actually has good flavor and I enjoyed the crust which normally I don't. I didn't want to chance my luck with letting down my taste buds so we opted out on the potentially fake Italian desert. \n\nSo here's where Bouno's helped establish their excellent one star review with me. The waitress brought the bill & I gave here my groupon. She quickly made an excuse on not taking the groupon because it was expired & I showed her on the groupon where it says it NEVER EXPIRES so she took it to her boss. A $12 dollar groupon discount turned into a $6 discount. Nothing makes me more sadder than a business not living up to their offer. Don't put it out there if you have no honor. Well, to wrap this up I'm gonna say good by to Bouno's & wish them luck cuz they're gonna need it if they plan on staying in business with such awesomeness.