text: I've had pets my whole life and my observation has been that when the 's front desk staff is nice and proffesional , the doctors are not and when the doctors are great, the front desk leaves much to be desired.  This was not the case at Alta Vista.  First off, there hours are great.  Secondly. the front desk people (Sam), the techs and the doctor (Dr. Sean Penn), very friendly and courteous.  And finally, the price was reasonable. That, along with the place being clean and not smelling like wet dog when you walk in made having to take my dog in on a Sunday afternoon as pleasant as could be.  So far so good.