text: The following is the email I sent right on 8/22/14 (Fri) after the pool service at the Bar Vdara on the 1/F of the hotel. They just sent us back an email that they received it with no follow up at all. Since I am checking others on yelp. I am going to post the email here.\n\nDear management, \n\nI am your guest at room 270XX with my husband staying since this Tue and will be leaving today. Yesterday after we came back for dinner at Adir and went to Bar Vdara for a drink. We were standing at the entrance and waiting to be seat.  No waitress came over to us even it was not many guest at the bar. There was a bartender pointed us the way and told us to seat ourselves while I could see there were several waitresses standing behind him doing nothing.  After we sat down for a while, no one came over to us to say anything. My husband saw a waitress brought a drink to the table behind me and she even looked at him but still didn't come over or say anything to us. We stayed another two minutes and waiting to order some drinks. After several minutes, still no one came over. My husband said this was ridicious and we left. Then we got some drink and cake at the market located across the bar. We had a very bad experience at your bar and would like to report to the management since I believe the management should know about their poor service to their guest and someone need to deal with it. We never has such pool service in a hotel restaurant before and it is not acceptable.