text: My shopping experience was great minus the fact that they sold me a shoe with a hole in it. No returns, perfect but at least exchange the shoe with a hole. The manager was rude and made no effort to make me happy. She also accused me of wearing the shoe...yes I did in my house when I noticed the hole. I tried to exchange (not return)the shoe the following day. Not shopping here again. I'm all about customer service and yours was shitty.