text: The food here is fantastic but the service leaves a lot to be desired. It's such a shame given the wonderful, inviting atmosphere and delicious food.\n\nMy boyfriend and I went here last Friday -- 08/24/12 -- around 8:00PM and from the start it was a disaster. We asked to wait for a booth and the hostess said she wasn't sure how long it would be and that most of the guests in booths at already been at the restaurant for 2+ hours. It was totally not a problem that she didn't know and I appreciated her honesty. \n\nAfter 20-30 minutes -- and seeing a booth remain empty for at least 10 minutes -- the hostess then goes up to a group next to my boyfriend and I and asks, \"Were you guys waiting for a booth?\" They nodded. I was confused because the hostess did not tell us that there was a group in front of us waiting for a booth. My boyfriend said it sounded like the hostess forgot who was waiting. This irritated me since we were waiting for so long. However, I did not want to make a scene and decided to just wait for another booth. Another 10-15 minutes goes by and we finally were seated. \n\nThe server -- Kyle -- takes awhile to come by and take our drink order, I think about 10 minutes. When he does finally come by we wait another 10-15 minutes for our drinks and several more minutes for bread. We order our entrees and hope for the service to improve. Nope. Everything took several minutes (10-15 minutes) for drink refills and I think about 20-25 minutes for our food. No wonder people are here for hours. They didn't seem that busy but I also don't know how a restaurant operates so I don't want to make the assumption that service absolutely should have been faster. All I know is that it took forever and even though I asked for a drink refill twice it never happened. I gave up. Didn't even want to stay for dessert because I knew it would take forever. \n\nI really thought our food was delicious and for that reason I will be back but plan to wait, and wait, and wait.