text: Brought a perfectly healthy pet in for a comprehensive exam and dental cleaning. We brought her home nearly 12 hours after our drop off and she has not been well ever since. The vet was not terribly kind, brusque really in her follow up care. I was told there \"wasn't really a place for her (our dog), but the doctor will make time\" when we asked to bring her in to be seen after a long night of throwing up and retching/coughing. Her post-procedure vomiting and dehydration were addressed well enough the day following, but no real recovery to the same health despite our continued efforts at home. Later in the week, with vomiting and inability to keep food down a problem, asked to come back in. Only this time, I requested fees to be waived as these issues were caused by her dental treatment earlier in the week. I was told by an otherwise very kind front office rep. that she would call me back. Nothing. No call back. No concern for my pet who was made ill through their care. Had they at least called back with an estimate of costs that would have been nice. Is it so bad to ask for costs to be waived or reduced for care that is needed to correct problems that the same vet created? \n\nInstead I called our pet's former vet (who had left Banfield last year--should tell you something) and she received excellent supportive care with instructions and supplies to continue her care at home. Our dog is still not well, but at least we have the tools to help her and the confidence that our new vet actually cares about her well-being. \n\nWhen we picked up our pet the day of her teeth cleaning she looked awful--bile and drool on her face and paws, what appeared to be excrement on her tail end, and watery, weeping eyes. We were told that she had gotten sick after her wakeup from anesthesia, however the state she was in was inexcusable. This office needs to pay more focused attention to their clients instead of treating them like they are on an assembly line. We will no longer be visiting this facility and discourage anyone from bringing their furry loved ones here.