text: Horrid service.  The steaks were okay -- the owner, the staff, and the service were an absolute nightmare. \n\nDon't bother making a reservation--it won't be honored. I had AMEX Centurion make the reservation two-weeks in advance so we'd have a good table and we still got shoved to the back of the restaurant for a \"big party\" that would be occupying the tables near the front windows. \n\nQuick Note: The \"big party\" never got seated before we'd eaten and paid the bill. \n\nBUT!! The big party people did show up in the bar area where we'd been seated (despite our reservation) and gathered all round our table for an OPEN-BAR happy hour thrown by the I'm flying solo, birthday girl herself and proceeded to get drunk and loud just INCHES from our table--sometimes butt-bumping our backs as we tried to hurry up and consume our steaks. The staff and management did NOTHING to remedy this problem other than to offer us a free round of drinks(we declined). We had to ask the people ourselves to respect our space, which with a large group of drinkers was pointless. \n\nSpeaking of the management -- if you're a day under 70 the owner won't visit your table. A \"manager\" will come by one time and dispassionately ask how things are, but not the owner. He hung out at all of the tables chatting with folks from Sun Lakes.  No one who seemed to be in charge really acted like they were glad we came there to spend our money.  Actually, no one really was taking charge--leadership was in short supply.  The experience will make for an excellent business lecture someday.  \n\nThe waiter: our waiter's service button was turned down to just a shade better than completely ignore. We had to ask him for everything including cracked pepper for the salads and water refills. \n\nThen there was the annoying blonde-ish girl behind the bar who, while attempting to be funny/witty, answered my questions with questions or equivocations.  \n\nAnd it goes on and on--if you've read to here you get the point.  There's not a surprise Disney movie ending where it all got better--it just got worse.  \n\nDon't waste your money.  \n\nI'd like to have more options in the Downtown Chandler business area and see restaurants stay, but I'll never go back to the DC Steakhouse.