text: I am serious about ice cream eating. It is in everyone's interest to not mess around with my cravings for smooth, cold, delicious ice cream.\n\nTo my dismay, Ben & Jerry's on Woodlawn did not pull through for me. I ordered a Coffee Heath Bar shake and got a Vanilla Heath Bar shake with more milk than ice cream. It was uncomfortable to drink because my mind was on thick shake and instead I got chunky milk that wasn't frozen-cold. In addition, my husband ordered a fruit shake and the guy behind the counter asked another guy how to make it...and the other guy responded, \"I don't know.\" \n\nMy hope is that they train their employees better.\n\nI love Ben & Jerry's and I like the company's story. I refuse to go lower than two stars because usually the product is delicious, they support social and environmental causes, and they have creative names for their flavors.