text: Oh, El Encanto...so much promise, so little delivery.\n\nI chose this location for my in-laws to take me on a \"Bon Voyage\" meal because I had been to \"Dos\" and heard the ambiance was even better at the Cave Creek location. After eating here, I wasn't one bit sad that I was leaving Phoenix.\n\nIf interested, you can read my review of El Encanto Dos as well. Surprisingly, the reviews are almost opposite (you'd think they'd be similar if owned by the same people).\n\nFirst look, I wasn't amazed. Of course, the pond and the ducks are great, but it produces demanding birds that the net over the pond can't completely prevent. We went early in the evening on a weekday, maybe right around 5pm and it was pretty empty. Our server was very attentive at first, but strayed a bit towards the end. I'm not going to say anything else about the service; I've only been there once and I'm hoping that bad service isn't a theme with the Encanto restaurants.\n\nThe margarita...I don't remember much about it, so I\"m going to say it wasn't memorable. The food was memorable, only in that it was such a bore. I got a quesadilla and could have gotten something more interesting/tastier at Denny's. In fact, I was really astounded at the boringness of the food. Everyone I was with at the table said that they thought the meal was lacking in a way.\n\nThis visit took place in mid-May 2010, and I'm not sure if they had just gotten a new cook, or had some other issue. That is the only time I've been there, so I can't testify to much...but when I go back to visit Phoenix, I won't be going to El Encanto.