text: Worst airline I've ever flown.\n\nBut don't just take my word for it!  Just today I read about a study conducted by Wichita State University and the University of Nebraska that ranked United as the worst airline.  This is what prompted me to write my review.\n\nI don't want to call out the Las Vegas branch of United in particular, 'cause they're really no better or worse than any other I've dealt with.  The service was horrible on my recent visit, though.\n\nThe only reason our family is stuck with United is because my husband travels a lot and he's part of the frequent flyer program.  Since theirs is one of the crappiest FF programs around, I keep asking him to switch.  I hope some day he will.\n\nThe state of the aircraft is substandard.  Seats are uncomfortable, food is barely edible, and most aircraft are lacking the seat-back personal entertainment units that nearly all airlines have these days.  \n\nOn our recent flight out of Las Vegas, it became obvious that our flight would be departing late.  As it turned out, we left about 45 minutes after the scheduled departure time.  However, this tardiness was never acknowledged by the ground crew.  The official status remained \"On Time.\"  So, don't believe their On Time record, 'cause while it's probably bad, it's not even accurate.\n\nIn short, I hope I'll never have to fly United again.  It's experiences like these that remind me to search elsewhere, even if the competitors are more expensive.