text: First, let me say that Cafe Rio as a whole is a good fast food choice.  I've been to other locations and have been satisfied.\nHowever, this location is very poorly managed.  Service is horrible, whatever the time of day and however many people are in line ahead of you, it's just painfully slow.  Amazing, really, given the 10-12 workers they have behind the counter. They are always out of items on the menu, and the obnoxious day manager just blames the night crew.  No apologies, no offer to try and make it right, just blame and a blank stare (pick something else! is implied, I guess).  I've given this place 5 or 6 chances now, but I won't be back.  Shame, really, since it's right down the street from where I live and would be very convenient.