text: I was not home when he arrived, so my wife dealt with him. He was totally professional, even when I called to set up the appointment. He has a great sense of humor and seems like a good guy. He eradicated my bug problem in and outside. I have not seen a bug of spider for three months. I saw my first last night in my kitchen. Since the whether is changing for the colder I know varmints are going to want to come inside. I will soon call for him to make another visit. He is also very affordable.