text: I would never recommend living in this apartment place. I've lived in several wonderful apartments throughout downtown Phoenix and Tempe, but never have I experienced such a terrible living situation as I have at Mill Pointe Aparments. Here are the reasons why:\n\n1. constant crime area: gunshots, homeless walk freely through the property grounds, strangers/possible harmful individuals knocking on your door pretending to be servicemen, police constantly driving through but never actually doing anything, etc. when coming home at night time, ive noticed plenty of clearly ODD people sneaking around the parking lot, looking through cars. in one instance i saw a man that lived in an apartment at mill pointe chasing after a man with a mask, claiming he was looking through the windows of his home watching his family.\n\n2. mgmt company: every time i have called them for a work order, or alterations to my lease, or any kind of question, the manager of the complex is ALWAYS \"out in a meeting\" and/or unavailable. no matter when i call, morning noon or evening. after becoming upset about this recurring problem, i called and once again they told me jennifer the manager was in a meeting, so i walked down to the offices, and there was jennifer in her office, alone with the door shut. (i could see since her since her office has a window) I have also called on many occasions during business hours for work orders and no one ever answered the phone for a few hours.\n\n3. the apartments: had a bug issue upon moving in. flies and gnats everywhere. my neighbor had told me upon her moving in, her refrigerator was infested with dead cockroaches. the apartment was not cleaned (mold ring in the toilet) and numerous inconsistencies within the infrastructure, such as holes to nowhere under the sink and in certain areas of the floor boards when they connect to a wall or cabinet.\n\n4. work orders or issues with living conditions: water was shut off for multiple days without warning or notice. i, nor did most of my connecting neighbors, have hot water for over 48 hours, MULTIPLE TIMES.\nI called one sunday because my front door would no longer lock (the door was splitting in half) the serviceman complained about having to leave his home on a sunday to fix my broken front door. he didnt fix anything but tighten the screws of the deadlock. i explained to him ive done this numerous times but the door continues to loose grip of the lock since it is splitting down the middle, he refused it was an issue with the door and refused my request to replace the door altogether, rendering the safety of my apartment completely unimportant.\n\nAll other complaints I have about this apartment complex is minuscule compared to the ones listed above. \nSTAY AWAY.