text: Bad experience and service.  I made a reservation here that I needed to cancel.  I cancelled it more than 5 months before I was supposed to stay and they charged my credit card saying I was a no show.  I emailed the hotel 3 times and got no response at all.  I called and talked to someone who said they have no record of me canceling.  When I asked to talk to a manager the girl on the phone said the manager Cassie would call me back.  Never got a call.  I called their corporate office to try and resolve this but I think I will have to end up disputing the charge on my credit card.  What a pain!