text: Your waitress took an accusatory tone and was rude with us when she screwed up our order, even after we tried to behave in a polite and understanding way with her when she did, and all you could do as manager was reinforce her negative behavior with similar behavior of your own when I brought this to your attention. If she can't behave professionally, why the hell is she waiting tables there in the first place? By the way, I was there earlier on other days and was the only customer and she had the same attitude, like she didn't want to be bothered doing her job then too. Guess seeing your attitude allowing this shit I can see why.