text: LET'S BE TRUTHFUL... \n\nLast week I decided to treat my wife to an evening of pretending to be a tourist on the Strip. I booked a room at the TI and after check-in, took my hungry bride to the buffet to graze on a strip buffet offering. I stepped up enthusiastically feeling fortunate there was no line and paid the $23 per person to get in. \n\nAs we walked through the dining area I noticed about 18 diners in the restaurant (odd for a 7:30pm dinner I thought) who were not really eating much. Must be a convention of health nuts as most plates were fruit and snacks... no real food. We arrived to the line and my wife looked at me and said... \n\n\"Is it just me, or does this entire place look tired?\" \n\nI thought to myself and replied, \"Sweetie, I don't understand why all the hot food has a dried skin on top, the cold food is shriveled, and the employees are all frowning... but that doesn't effect how much fun we'll have tonight, right? After seeing her expression, I immediately stated that we were leaving and requested a refund from the overly understanding lady at the register. \n\nNotwithstanding the terrible looking food, the strain on the faces of the line cooks resembling a Hollywood production of someone pointing a gun in their backs to work there or else... I found the saddest part to be how unfazed and prepared the smiling lady at the register was when I asked for a refund. We left, walked across the street to the Palazzo and enjoyed a great Italian dinner. \n\n\nPERSONAL NOTE TO PHIL RUFFIN, OWNER OF THE TI\n\nI was born and raised in Las Vegas, and this was my first experience staying in a strip hotel/casino. I'm proud of our city and welcome every visitor with open arms to enjoy all the entertainment and great dining Las Vegas has to offer. This buffet, the air quality in the casino, the poor cleanliness of the room, (our room had burnt out light bulbs, yuck on the dresser, broken dresser drawer hanging out, and empty alcohol bottles under the bed and chair) and the lack of smiles on the employees faces is not what I envisioned any tourist should experience. When this property opened it was fantastic, enjoyable, and affordable, and most important the air was breathable. When we arrived in our room, my wife had to do a breathing treatment because the horrible air inflamed her Asthma. Perhaps you'll take these recommendations to heart?\n\nIf you have a similar experience at this or any other Las Vegas property, please write a truthful review so the hotel owners get the message and step up their game. I would be happy to stay at the TI again and perhaps encounter an experience deserving of a glowing review, which I would be proud to post. Until then...