text: Horrible experience with Dr Lisa (didn't catch her last name). I've used this vet before and I like Dr Winn. But I won't go back after the way I was just treated by a business that potentially would've received $500 or more from me. \n   Dee at the front desk has a terrible, unfriendly, unwelcoming attitude.  The vet wanted ME to decide on a course of treatment which made me feel like the reason I waited in the exam room for almost an hour was because she was Googling the condition on the internet based on what I told the young lady at check in!!\n   Ultimately, I didn't like the way she grabbed my docile, calm cat to begin the exam. Then when I (yes, ME) wasn't sure if the infection was bladder or uterine related she got very condescending and unprofessional. I put my cat back in her carrier, walked out and checked Yelp in the car for another vet and made an appointment elsewhere for later today. I wish Dr Winn would clean house. Jess, at the front desk, is a sweetheart. His business could be so much better without the dead weight.