text: Never again.\n\n#1 - I am a business traveler, and did not have a huge amount of time to sit waiting in lines for sub-standard service.\n\n#2 - Take a bus to the rental car center.  Then take another bus from rental car center to Fox location.  This tidbit of information was definitely not explained when I booked the reservations.  Expect an additional 45 minutes to an hour to take this into account on both ends of the rental.  Once I got onto the Fox bus it should have been a red flag when the driver immediately starts making excuses and apologies for his company.\n\n#3 - We show up at the rundown off airport/off rental car center/location. (For Sale Signs all over the property so I'm not sure how long these guys will be around.)  I get into line to get my rental car and the fun really begins.  14 people in line, 2 workers processing rentals.  Turn time per customer approximately 12 minutes.  Apparently their computer system was down.  15 minutes into the line wait and 1 of the 2 workers announces that he is going to take his lunch break.  He proceeds to collect his belongings and leave.  (In my business he could have collected his final check as he walked out the door.)\n\n#4 - Car was fine.  Honda Accord in good condition.\n\n#5 - Return process was outdated and slow.  Pull-in to leaving the location on the bus 32 minutes.\n\nThe 22% savings over Hertz was not worth the time and aggravation.