text: 3 stars might be a little generous. \n\nHowever, I do think Fry's generally has better prices (and better sales) on a lot of there electronics compared to other places (I guess I'm mostly referring to Best Buy). That being said, like others have pointed out the service isn't so great. \n\nI bought a new HP laptop here about 6 months ago. It was refurbished, but for all it had the price was great. Since I was getting such a great price I bought a 3-year warranty w/it that covered everything. Honestly, although I'm not sure if the sales guy was a all that knowledgeable about the product, he knew enough, and if anything didn't add up, I knew I had my warranty. \n\nAbout a month ago, there was an issue w/a driver that allows the computer to connect to the Internet. Honestly, I'm pretty sure I created the issue and it had nothing to do w/the computer itself (I'll leave it at that). That's what warranty are for, though. \n\nI took the computer into the store, and this is where my experience w/this Fry's was less the 3-stars. The tech helping me seemed knowledgeable, but lazy. He knew exactly what was wrong with my computer but flat out told me I was better off fixing it myself since the Internet in the store was slow, and I would probably be better off if I downloaded the program that could be used to fix it from another computer, and transfer it on to my HP. I explained to him that the other computer in my house was old, and the Internet ran pretty slow on it, but he assured me I'd be better off than letting him do it in the store w/Fry's slow Internet. I should have made more of a fuss over this, but they guy was nice enough and did give me instructions on what to do, so I just took his advice and left. \n\nWell, I wasn't able to do it myself. I came back to Fry's the following morning and the same tech was working & recognized me. I explained that I wasn't able to fix things myself and I don't care how slow the Internet in the store is, I'd be willing to wait for him to fix my computer, and he did. \n\nAlthough, the tech seemed knowledgeable, his laziness really bothered me (especially considering I don't live all that close to this store and I had to make two trips here because of said laziness).