text: Manager Jeff Rathjen and co worker jose Tapia we came into the store today for a window was not going down but not also going up so we brought it into this store and the manager took the report and gave it to his worker within 5 10 minutes I was told that the window was now working again so that means I do have an intermittent problem still with this window but the company did not charge me no service fee or no charge I am so appreciated and I will use this service company again and I thank you.