text: I really am not a fan. I went here for an eye appointment and to get contacts for the first time. I told them I was very, very nervous about contacts and I had previously been told I was a bad candidate because I've always been really nervous about things in my eyes (for the record, I'm pretty relaxed about everything. I could probably fall asleep at the dentist...but there is just something about my eyes). \n\nWhen it came time for my first appointment to try on my contacts, I was having trouble getting the contacts in. The woman assisting me was getting clearly frustrated with me and had me almost in tears. I told her first thing that I was really anxious about contacts and that this was really stressful for me and she was just short of yelling at me about getting them in.\n\nMy doctor was the opposite...very nice and patient with me. However, when I told them I didn't feel like my vision was being corrected adequately (both with contacts and glasses), they said I had too high of expectations for what I should be able to see. I struggled to read the last two lines of letters on the chart. I can't read a license plate that is traveling a reasonable distance in front of me. \n\nThe whole experience was pretty terrible...I can't see great with the contacts and it was borderline traumatic being yelled at over putting in contacts in the first time (only to be completely disappointed with the results). I need to be able to see far distances for my job and we haven't been able to correct enough (I switched job roles in large part due to my problems seeing far distances). \n\nEarlier today, I called to order contacts (I had given up and just been wearing my glasses. But for vanity reasons & working with VIPs lately, I wanted contacts as an option). The person I spoke to kept insisting I had never done a contact trial with them, the eye doctor had never seen contacts on my eye and I needed to be trained how to wear contacts, since I had never gone through any of that with them. I was very insistent that I had gone through all of that several times. It was a fight before they finally agreed to order my prescription. I did go through with ordering three months (only because I don't have the time to deal with it right now), but I plan to take my prescription elsewhere and find a new eye doctor.  \n\nTerrible customer service and record keeping. Also...a bad selection of glasses. Really cannot recommend.