text: We stayed at this hotel for four nights ... hmmm ... I read and re-read all the reviews and was trying to figure out why my review is going to be so different.  \nI wanted to give the Element 2.5 stars but couldn't so it's a 3 star.\nWe checked in around 7PM on a Monday night ... the guy at the front desk was not overly friendly ... could careless that I was a Gold Starwood member ... and no upgrade available.  I asked if we could have the top floor ... reply was \"No.  1 through 3 only.\"  Really .. could you not be more polite??  And then it was \"And away from the freeway I guess.\"  Well, duh!! No kidding!!  Staff that we ran into were ok ... not overly helpful or friendly.\nI was expecting to be blown away when i walked into the room and I wasn't.  Not that there was anything wrong with it but it was small with the two beds and felt so cramped.  The room felt ... not polished.  The bed was not made properly ... seemed like it was just thrown together.  And again, not that it was bad ... not the Westin standard!!!\nThere was no light bulb in the lamp on the desk.  We would have liked to have used it one night of our stay ... so it really didn't matter but  ... there really should have one be in the lamp.\nThe TV did not stay when we turned it towards the couch ... we had to put my purse at the back to hold it in place.\nI didn't think there was enough closet space for two people ... and there was three of us.  We couldn't unpack our suitcase.  Our suitcase did not fit into the closet, so every morning, we had to close it up and put it upright in the closet to get it out of the way.  We didn't use the kitchen except for the fridge to put water in.\nThe bathroom ... ugh ... looked sharp BUT the floors were not cleaned.  And i know it was not cleaned everyday or at all.  So glad  I wear slippers. \nI found the floor of the shower not clean.  And I HATE seeing some one else's hair anywhere in the bathroom ... be it the sink, the shower, the floor ... I don't care ... I don't want to see any hair!!!  And of course, there was hair on the wall of the shower.  Check out time is noon ... so at 10:30, a cleaning staff knocked on our door.  We had the magnet ... to do not disturb on the door ... so could not understand WHY she bothered us.  We still had an hour and half!!!!!  That was totally annoying.\nRack rate was $500/night.  Really??  No way!!!\n\nNow for the good ... the breakfast was great!!!  There was a variety of things and we really appreciated it.  I didn't find anything \"hard\" ... the granola was one of the best that I ever had.  The smoothies were great and I loved that it was in a small glass.  I didn't have any of the pastries but they looked delicious too.  \nInternet was good ... thankfully free.  \nGreat to have a safe in the room.\nGym was clean and hardly anyone used it so it was nice and quiet.\nIt was great to have hot water for tea out in the lobby.  We got back from the strip late every night ... and we even had a very late dinner out there.  \nClose to Red Rock Canyon ... and we highly recommend going there.  It's a 13 mile drive around trip and it took us THREE hours!!!  So much to see!!! \nThat was the other thing ... the guy at the desk was not helpful in giving us directions on how to get there ... we had to look it up ourselves.  Same thing with Outlet Shopping.  Didn't know much about it!  Really???\nWe enjoyed our stay ... but it just didn't meet my expectations.  Would we stay there again ... not too sure.  May stay out on the strip next time.