text: First, before I delve into this review, I'm a huge fan of and am sure to tell other people of Burgatory.  Which is why it is so hard to write this review.\n\nThis was not my first visit here, it was my second.  The first visit I made here ended up with me turning right around and walking away.  It was so crowded (on a Tuesday night) that I just didn't even want to deal with the crowd.  Funny thing is with this new location, instead of expanding it in any direction, it's still the same size as when the other restaurants that failed in this spot.\n\nNow onto my most recent visit.  We showed up and there was a bit of a wait.  After giving our name to the hostess, we ventured over to the bar.  While at the bar, we decided to sit at the bar and have our experience of the place instead of sitting at a table (had to go back to the hostess to have our name removed from the wait list).  We both ordered some drinks, a fairly decent list of IPAs on draft and we put in for an appetizer.  The truffled Gorgonzola fries were pretty amazing.  When we ordered the burgers, that's when it went downhill for me.\n\nI opted for the make your own burger.  After scribbling and rewriting we had our orders down.  Handed them over to the bartender and just had to wait.  I had ordered my burger topless (just the bottom of the bun).  When the burger arrived everything that my eyes could see at the time looked perfect.  Whenever I cut into this delicious display of beefiness, that when I got to see what was underneath.  The bun was soggy, not the type of soggy that you get from the juices of the burger, or the wetness of the fresh vegetables, but soggy in the pink kind of way.  I was a little concerned about this and informed the bartender I would not be eating this.  While I give him credit for trying to explain to me that the pinkness to my bun was just the juices running of the burger patty, I had to disagree with him.  Mind you, I ordered my burger cooked to medium well, if there were any juices from the burger they sure as hell would not be pink.  There was no smell to it either, so it could not have been a dressing for a salad.\n\nAfter a trip to the kitchen the bartender came back out to me and said that the cook said that's how they cook.  I'm sorry, but that doesn't make me want to eat the burger any more than the fact that I can see with my own eyes that the bun portion was pink.\n\nIn the end, they offered to make me another burger (I assumed it would have been free, but wasn't).  I opted to have it to go, good thing I did, by the time all this was over and the burger was ready my friend had finished her meal.  The manager came over as well and apologized to me for the mistake made and after handing me my bag with my new burger in it, she also handed a coupon thing for a free milkshake the next time I visit (thanks a million for that, giving me a coupon for something free that I cannot not use because of a food related allergy).\n\nTo sum it all up, even though this place is literally like ten minutes from my house, I'll stick to the original spot and not take my chances again.