text: (...one-star for my girl who kept her cool when things went to sh*t...)\n\n*sigh*\n\nI used to like Tao.  Used to.  Past tense.  \nBut the reprehensible and abysmal customer service we recently encountered on numerous fronts border on cataclysmic.\n\nIll Communication... (Beastie Boys, 1993)\n10 days prior to Vegas, more than one person in our entourage attempted, valiantly and persistently to secure guest list accommodations, all to no avail, no recourse, no reply, no acknowledgment from Tao staff/management.  Fine... it happens.\n\nThe Tipping Point... (The Roots, 2004)\nSo, uncertain of our status on the guest list, we made a conscious effort to arrive early to stand in line, arrayed in a 16 girls to 6 guys ratio, the ladies looking delectably hot and the gents dapper smooth (or at least passable... meh!). For over an hour prior to opening, we stood there (at the front of the line), as did countless others behind us, until a security/bouncer announced, \"regrettably\" of course, that they had over booked the guest lists and no general admission guests would get in.  Hmmph...  Frustrating and a ridiculous, considering those guest-lists were in circulation all night and some idea that they were over-booked should have been evident much much sooner.  But fine... that kind of thing happens too, I suppose...\n\nBy All Means Necessary... (Boogie Down Productions, 1988)\nAt this point, KT, in her most tactful and professional demeanor (... and a vivaciously flattering top...), set out to see what could be done.  We were told to go ahead and just get in the guest-list line.  Then told we weren't on the guest-lists.  Then directed to speak with \"that guy\"... who told us to talk to \"this guy\"... who said to KT, \"Sorry, there's nothing I can do, try another club\".  Wow, really?\n\nStakes is High... (De La Soul, 1996)\nDuring the horrific menagerie outside, three friends, assured we would get in, threw down the $grand for table/bottle service and were awaiting our arrival inside.  Aghast that we were turned away, they negotiated for 7 of us (5 girls, 2 guys) to get in; the other half our crew had gotten in by just walking up to the counter as-if they were on the guest-lists (Bum Rush The Show... Public Enemy, 1987).  As it would turn out, another doorman would demand that we purchase another bottle @ $300 for the admission.  Hmmmm, really?  Your bottle service, as it were, allots 3 guests per bottle and there were only three people inside with three bottles.  Ludicrous.\n\nTougher Than Leather... (Run DMC, 1988)\nSo, we walked away... no club is worth that much stress, drama, and runaround.\n\nYeah, I used to like Tao... USED TO.\n_______________________________________\nBIG-UP BIG-UP BIG-UP!  Some of you guys were cool (clip-board guy with the faux-hawk and the Polynesian guys),for trying to do all you coulda/woulda for my girls/crew, thank you much anyway.