text: It was tough for me to go with a lower star rating, especially since I really want to see this place succeed, but I had to go to 3 stars from 4 simply because the service is spotty.\n\nI really enjoy the food. I find it decently authentic, especially since I'm spoiled by really good Thai food all over San Diego. \n\nThe thing is that the service isn't where it should be. It's still better than it was - the first time I visited, it took forever to get our appetizers and drinks - but something about how inconsistent the service was just bugged me. Took a while for water at some times, when it was quiet it felt like nobody was ready to take our order, things like that. \n\nI really like the pad thai here, though. My dad seemed to enjoy his sweet and sour pork, but I don't think he was blown away. I have previously ordered the pad si yew and that was pretty good as well.\n\nI also found the spiciness to be a little inconsistent. My dad ordered the same level of spiciness each time and they were a little far apart. Not sure what's up with that.\n\nI'm going to have to try some curries next time and see for myself how the spiciness scale is (I have ordered noodles and I don't typically order noodles to be very spicy). \n\nAlthough the prices seem fair from a San Diego perspective, I think they're a little high for Surprise. \n\nI hope these guys figure out their consistency and service issues because it would be a real shame for this place to be doing poorly, especially when there aren't a whole lot of options in Surprise for Thai.