text: I don't know why I do this to myself...How long does it take to make a bowl of delicious and nutritious oatmeal, complete with cinnamon, nutmeg, maple, raisin's...you know something good for me?\n\nI'll tell you how long...exactly 180 seconds...from scratch:)\n\nBut, I got busy this morning and forgot...again!\n\nSo I ran all morning long on nothing but coffee (which would be enough, some days...but not today:)\n\nBy the time I got done with power yoga (on an empty stomach), I was feeling decidedly in need of some serious retox...but I didn't go that way:)\n\nI decided to try to eat something a little bit healthy...for a change:)\n\nAnd, since I hadn't been to Bertha's in a couple of years, and they have their new location opened up, I dropped by Bertha's to grab a sandwich re-fortify me:)\n\nI liked Bertha's prior incarnation, over behind the post office at 40th and Thomas, and I was pretty regular customer there for a couple of years.\n\nThis location, this version (Bertha's - version 1.5...it can't possibly be what they intended, and must therefore be a mid-release version), is lacking in few areas:\n\n* Service - I used to appreciate that I was greeted with smile and a  \"hi\" when I walked in:)...not at Bertha's - v1.5...no \"hello\"...no \"how can I help you\"...no response to my \"hi\"...just a vacant stare until I decided what I was going to have, then writing followed by the total...that was it, followed by a shouted \"ORDER\" to the kitchen:(\n\n* Quality - I appreciated that they always paid attention to details, and that my sandwiches, soup, baked treats, whatever, were always well prepared and tasty...When I got my Ham and Cheese Panini (to go...I was a little busy), no bag check and no napkins when I looked in the bag:(...I asked for them and was handed a wad of napkins with little more than a grunt...I headed down the road and opened up the sandwich...took one bite and found ice crystals in the middle of the ham:(...semi-warm on the outside and still frozen inside (or did the definition of \"Panini\" change while I wasn't looking?)\n\n* Atmosphere - I liked the old space...I realize that Bertha's - v1.0 was small, but it was nice:)...the new release, Bertha's - v1.5 space looks and feels like the \"remodeled on a budget\" second hand clothing store that this space probably was...not a great room and not well done on the remodel...I was waiting for my sandwich and thinking \"why were they closed for 5 months?...I could have done this remodel all by myself over a long weekend, for about $200, including the apartment white paint for the walls\"\n\nI made a completely legal U-Turn (as far as you know) and went back to Bertha's - v1.5, and asked them, about the ice in my Panini:(\n\nNo \"oh, I'm sorry\", no \"can we make you another?\"...just the blank stare from counter girl...\n\nI suggested another attempt at Panini-ing my panini...she took it back to the kitchen, where I heard \"It's still cold\" and returned a couple of minutes later with my Panini (easily identifiable by my bite marks on the corner of the panini...\n\nThey microwaved the friggin' thing!!! :-(\n\nI headed back to my car, and tried to eat my Panini...do you know what microwaving does to thick crusted Italian rolls?...It turns the crust to concrete, is what it does.\n\nI was starving and I still only managed to get through about  1/4 of the Panini.\n\nI think I am going to wait until the next release of Bertha's, to reload.\n\nIt could be that both Bertha's - v2.0 and Windows 7 will surprise and delight me...but I have my doubts.