text: My sweetheart and I had a sweet tooth and have seen the Dulce Donuts logo popping up around town taking over the previous Winchell's donuts stores.\n\n I was not impressed at all and actually a bit let down as our first visit sucked hairy balls!\n\nWe walk in and there is a customer waiting so we browse the donuts to decide what we will select for our dozen. We wait and wait and then asked the guy standing waiting at the counter if he has been helped and says not yet.\n\nWow so I look through the glass partition wall and see two guys staring back at me. Well the one guy appeared to be frying and frosting donuts. I did notice that the cleanliness could be better as the tile floor back there was broken up and just looked old and dirty. Anyhow so my sweetheart hollers to the back \"hello we need some assistance please\". \n\nThey eventually come out to assist the customer who was already waiting and then us. I at that point just wanted to leave and take my business elsewhere for them making that other customer and us wait as long as we did with no apology or show of concern. \n\n\nNothing turns me off like bad service on a first visit.\n\nOK so $7.99 later we have a bakers dozen of 13 dodo's to eat. We got a mixture of french crullers, glazed, maple long johns, chocolate bars, sugar, mini cinnamon roll,  devils food and a few cake donuts.\n\nThe donuts were OK however similar to Winchell's and not as fresh or good so I will just continue going to my other donut hot spots around town.\n\nIf I wanted Winchell's I would go there and get my donuts. The donuts looked very good however the freshness and flavor was just not there. I only liked one type of donut and that was the french crullers.\n\n\"That don't impress me much\"