text: Was given this location via Priceline. Stayed here for 2 nights, and my room wasn't even serviced ONCE. If you look at my other reviews, I tend to review places only when they really impress me...and when things are average/bad...I don't usually throw stones...but in this case...I went to complain saying- you didn't clean my room...and you charge a $17.00 a day resort fee...can you at least take off the resort fee? They referred me to a very polite manager who did everything to try and smooth the situation over EXCEPT take off the resort fee. \"Oh, we will take care of you the next time you're here\"- how do I even KNOW this place will be in business the next time I come to Phoenix for work(once a year). Given the way they do business, they won't.\n\nWas not satisfied in one way shape or form. Especially when you compare it to the review I'm writing next for the place in Tucscon I stayed the next night- far better. \n\nOh- and what I found LAUGHABLE...they can't service my room in 2 days time frame...and there was maybe 20 cars in the lot...place was EMPTY. 20-30% capacity at most, I was the ONLY one in the pool. So the excuse that you're too busy- you can take that and sell it to someone else.