text: RUN - don't walk - from this awful agency.  Was just in Vegas this past weekend visiting family.  I've been renting cars for years and usually just go with the best deal and this was no exception.  Next time will definitely spend the few dollars more to avoid this HORRENDOUS company.  I waited in line for an hour and ten minutes just to do the paperwork (although I already had a reservation) because it was a holiday but there were only 2 agents available of the 8+ desks.  Once I paid for my car I walked to the lot and waited again.  This time for 35 minutes in 100 degrees.  The sparce staff was cold and obviously burned out and didn't care.  Once I finally got my car it was another 20 minutes to exit the lot because only ONE of the three exit lanes was open (and these were exclusively Dollar lot exits).  Four days later when I went to return the car the line extended beyond the entrance with ONE person working.  Again, waited 35 minutes for a very rude agent to check my car in.\n\nNEVER have I had such a terrible experience with a car rental.  I wish I could give negative stars.