text: I would recommend NOT using this establishment for business shirts. I am a first time customer that recently brought in 14 shirts to be laundered and pressed.  When I got home I examined the shirts and found that every shirt had a small rip/ tear on the top left sleeve.  I brought all shirts back to them and showed the owners Son all shirts.  He agreed that it was probably caused by something on the equipment. He asked that I leave a shirt so he could accurately describe the problem to his Mom when she came back later in the day. He told me she would call me. I did not receive a call back, so I stopped by on the way to work and discussed the issue. The owner said that she had never seen me before, and there was nothing she could do. She stated that there was no way to know if I brought the shirts to her in a damaged condition. She stated that if I was a \" regular customer\" maybe she could do something. So......I am out 14 dress shirts plus the cost of \" cleaning\" them.  I felt that the owner thought I was trying to run a scam on her.  Not a very good experience.  I would most definitely avoid this place of business for my business shirts. TERRIBLE CUSTOMER SERVICE!!  I was willing to come to a reasonable resolution, but the owner offered no solution.  So I will be pursuing this matter in small claims court.