text: PLEASE READ BEFORE BUYING/RENTING A COSTUME\n\nI've rented a costume twice from this store and I plan on never renting from here again. I'll be giving honest feedback of both the pros and cons pertaining to this business.\nCONS\n1) Fees, Fees, Fees - If you're looking to rent beware. I got charged a $100 late fee for turning my costume in 1 DAY late, which was the price I paid to rent it. Grant it, it does state this in the contract (although in small print), but I was never informed of this at the time of the rental, which would have been nice. In addition, I have a job so getting there during business hours is a tad tricky for me. Also, if there's any itty-bitty damage, they'll charge you for that as well. This is clearly how they make up their margins and to me it's a poor business practice. I'm not arguing the concept of late fees. I understand items need to be returned, but the amount is irrational. So for $200 you could buy something pretty elaborate and never have to return it.\n2) Most of the staff (I say most bc not all the staff was bad) is either too pushy or rude. This doesn't really bother me as a whole. It's a costume store so I'm not expecting to be blown away by superior customer service like I would at a high end retailer but they act as if they're doing you a favor by renting you a costume. And they do definitely follow you around and watch you like a hawk as if you're going to run out with their items (maybe people have in the past?)\n3) Pricing - when it comes to pricing it seems like you're paying whatever they feel like charging that day. I paid different prices each year and there doesn't seem to be any method to their madness. \n\nPROS \n1) They do have a cool selection of items. However, I rather purchase something from Goodwill then pay $100 for something I will only wear once ($200-$1000 depending on damage and/or late fees). I do think you're better off purchasing something online or at another Halloween store. However, if you are looking for something extravagant this could be your move but just make sure you shoot over to the store as soon as the holiday ends or they'll start tacking on the fees.\n2) The workers do seem passionate about costumes and pairing items. But again, this is hit or miss depending on who you work with as you can see from some previous reviews as well.\n\nHopefully this is helpful. I don't want to give the impression that it's all bad because it's not. I just don't agree with how they manage certain areas of their business, and I think it will certainly lead them to losing repeat customers like me and I'm sure others.