text: Arrived this Friday at 3:00pm. Check in took over an hour! Had private dinner party at Carlos and charlies for 60 family members. Came in for reservation to not have anywhere to sit. Our party was all separated then told we could not be accommodated for drinks because there was only one assigned waitress. The whole dinner was paid weeks in advance. Horrible service and rude waitress.  We then met a man who worked here that offers us 20$ unlimited drink bracelet which he told us they get paid for every one they give out. We then came in to after dinner club with 20 people and paid our 20$ fees.5 minutes later we were told we had to leave (no refunds) because they claim one person who walked in with our group caused a scene 2 days ago which didn't happen. So we payed thousands of dollars and got treated like total shit. Will never come here again. Worst vegas hotel service I've ever seen.