text: I usually like this place for a quick cookie fix, but this last visit really frustrated me. I have a \"don't yelp when angry\" rule so I'm yelping this almost a week later. \n\nMy mom wanted cookies. Came by with a Groupon Now on my phone and was told that we couldn't use it because the cashier didn't know what it was. It took about ten minutes of me explaining that it's a coupon for Teddy's specifically, a lot of arguing, and three phone calls before it was honored. During this time I was also told it couldn't be honored because-\n\n- He's never seen one before.\n- The manager wasn't there.\n- It needed to be printed.\n- I could use it on Thursday when the manager was in (defeats the purpose of a Groupon Now, right?)\n- He couldn't call the manager again because she was busy.\n\nWhile I inevitably got my cookies with my Groupon special, the energy and effort that went into the use was extremely annoying. Groupon isn't exactly a new concept anymore. I tried to be as polite as possible with the cashier (since he clearly wasn't doing it to be a jerk) but I do feel that management should properly alert the staff when they run a Groupon so that the staff in the bakery know what to expect.