text: This is my go-to Petsmart. The one on Craig is much closer, but I'd rather make the short jaunt up 5th to this location because it's cleaner, it's better stocked and the general area is much more pleasant to shop in.\n\nI've been here a handful of times now and every time they have the product I need in stock (Kaytee Orchard Grass in the 24oz bag for my bunny, Lulu). \n\nThe staff is always really warm and actually act like they love animals. Some of the other locations, the staff sometimes seems like they'd rather be having dental work.\n\nToday, the sweet girl at the register and I were discussing my rabbit and she was so informative about whether or not I could pre-order in bulk and pointed me to their website in the event they don't have it in stock. Standard knowledge, but I appreciated that she offered it up, like she genuinely cared that I got what I needed.\n\nFinally, at the end of our transaction, she lifts up my bags of hay gingerly, apologizing, but saying she's allergic to most of the hays so she was just being careful. I thought that was so sweet! She never let on the whole time we were talking that she was allergic or potentially uncomfortable. She just smiled and gave great customer service. I hustled the hay out of her vicinity, but she made a point to ask as I left what my bunny's name is. I wish I had made a point to ask hers!\n\nThat's how it's done, customer service. Thanks, Deer Springs Petsmart!