text: ***My first review anywhere about anything***\nFor years, I've been hearing about these legendary pies...so, on a recent trip to the Grand Canyon, my wife and I made a point to finally stop @ Rock Springs Cafe for lunch.\nWe arrived well after the lunch rush, so there were plenty of seats available, and the restaurant appeared well-staffed.\nWe were seated quickly...I did my best to glance at the dishes in front of diners we passed along the way to see if anything looked particularly enticing...I noticed that several plates had uneaten, limp and soggy looking fries, so I made a mental note to avoid them.\n\n3 people offered to take our drink order within mere seconds...which I interpreted to be a sign of good things to come...but, boy, was I wrong. \n\nWe asked our server for recommendations, and she struggled to come up with suggestions.  The menu has a half-dozen or so items marked as \"House Specialties\" (or something like that)...among them, is Chicken Fried Steak, which our server recommended as well...so I order that with mashed potatoes.\n\nOur Order:\nChili - My wife liked it\nClam Chowder - I'd bet $1000 it was from a can.  Artificially thick with scant (and very chewy) clams.\nChicken Fried Steak - Had an oddly uniform shape and thickness...I told the server that it was \"horrible\" and asked if it was was prepared on site or frozen.  She admitted that they bought it already prepared and frozen and just heated it up.  She further stated that the previous owner had made it fresh, but that the new owners considered this \"good enough.\"  When I exclaimed that for $10.95 I could have bought the same garbage at Costco and made my own, she agreed.  I didn't finish the steak...and the gravy (like the chowder) was artificially weighty and almost certainly also from a can.\nMashed Potatoes - Not so much \"mashed\" as \"smashed\" and served with an ice cream scoop.  This may have been satisfactory, were it not for the grape-sized black chunk of rotten potato in my second bite.\n\nNobody ever noticed when our drinks needed to be refilled...I finally asked a different server for a refill.\n\nAt one point, I noticed that the pick up/service window was overflowing with plates ready to be served while waitstaff stood nearby, chatting, apparently oblivious to the food that was ready to be served.  (Well, at least \"intended\" to be served...because most of what we saw was never \"ready\").\n\nOur check arrived while we were eating our pie.  There was no consideration for the fact that we had complained about the food quality and not finished our plates.\n\nI don't remember what kind of pie we ordered...really...and, while I have no complaints about it, but it was certainly unspectacular.\n\n...then, we hit the road bound for Williams, AZ where we had an even less-stellar meal at the Grand Canyon Railroad Cafe...but, that's another story.