text: This place does not even deserve a single star, but I have no choice if I want to give fair warning to others smart enough to look at Yelp before booking.\n\nFirst of all, this hotel is completely outdated, ghetto,  and dirty.  So dirty, in fact, that my friend refused to stay there after we had already paid (booked on Orbitz).  \n\nThe girl at the front desk said it would be an additional $25 to check in early, which I was fine with.  I wasn't thrilled with the condition of this hotel, but our 1am flight was cancelled and we had already been stuck at the airport for 4 hrs, so I was essentially willing to sleep just about anywhere at that point.  My friend said \"No, do not give her the extra money.  It's filthy.  We are not staying here!\"  \n\nShe saw a large bug crawling on the floor of the hotel lobby and just when we thought it couldn't get worse, we overheard another guest speaking to a hotel employee about some issue that occurred at the hotel which prompted him to call the police.  Great!  Safety issues on top of it all!\n\nThe manager, Katie (who is snide, immature, and unprofessional) refused to refund us, stating that we had not cancelled within 48 hrs of our intended stay, so she would not issue a refund. Guess what Katie?  The hotel you manage is FILTHY, BUG-RIDDEN, GHETTO, and has blatantly RUDE and unaccommodating staff!  \n\nThe advertisement of this hotel on Orbitz is fraudulent, misrepresentative, and misleading.\n\nBy the way, Clarion Hotels are each privately owned, so I suggest not booking with them since they have no real motivation to keep them or their standards in line. \n\nTo recap, this hotel is: GHETTO, FILTHY, POTENTIALLY UNSAFE, BUG-RIDDEN, and STAFFED WITH UNPROFESSIONAL, RUDE PEOPLE\n\n**Stay at your own risk, but don't say I didn't warn you!