text: make sure that you have your complete flight itinerary printed out before you get to the front desk.  they will not rent to you if you have a debit card, even if you made reservations with said debit card! \n i spent an hour-and-a-half watching one customer after another go through the line twice...  once to get their car, and then again to get another car that was not completely fucked up.\nthe woman at the desk had no sympathy, she'd obviously been there a long time.  it took all of my patience not to correct her on her etiquette and demeanor.  \nwhen we got our car the guy who cleaned and received vehicles advised us to get a different car because ours was dented and the ragtop was ripped.  when his boss found out, he got chewed out for letting us know that we'd probably absorb the cost of that upon returning the car.\nthis place is so totally crappy and shabby.  pay the extra five dollars and get a car from the guys who are at the off-site car-mall.  this place was off-off-site and it took us twenty minutes to get there.\njust pathetic...