text: Took my cat here back in Feb when he so sweetly started using the bottom of the stairs, AKA the landing outside my bedroom, as his personal litter box.  He's has bladder infections in the past so I assumed it was what this was.\n\nI didn't read reviews until after he'd been dropped off.  And I was kicking myself.  Any chance this place had to nickel and dime me, they did it.  He had to stay overnight and I had called to get a status on how he was.  A nurse said a Dr. would call me back and explain everything.  One never did.  When I went to pick him up he was brought out and I was handed his pills w/instructions to take one daily.  Starting when I asked?  Today, tomorrow?  The guy was like uh I just got here.  Fantastic.\n\nTwo weeks later he had to go back for a check-up.  He was still using the floor as his litter box.  So again I wanted some answers if he was still sick.  Well they said without x-rays and all these other tests they wouldn't know.  Oh and we also wanted an answer as to why when he came home the 1st time his neck was shaved??  So my younger sister took it upon herself to rip into these people, and we were finally given some answers.  \n\nHonestly it was just not a good experience and I know better now.  I just feel so bad for some of the people whose horror stories I've read and feel a bit lucky it wasn't as bad as needing to go to court over or anything worse.