text: I went to the Zoe's in Raleigh and it was fabulous! Pretty fast, just a lovely experience. \n\nHowever, my sister and I have gotten takeout on several occasions from this Zoe's and the service has been TERRIBLE. We've ordered in advance, told it will take 15 mins or so, show up and are told it will take a different amount of time. All in all, the last time we ordered takeout, my sister ended up waiting an hour total, at least 40 mins of which was spent in the restaurant. WHAT! I just dont understand that type of service for lunch takeout! What is the delay? The DNC isn't here yet, we called ahead, she took her time to drive there and she still spent MORE THAN HER LUNCH BREAK waiting on the food to be prepared! So disappointing.\n\nThis treatment is unacceptable. It is not my fault I was told one thing, showed up and then told another thing (wait longer). They could have told me from the beginning, \"this will take 1 hour to prepare,\" and I would have shown up an hour later. COME ON!!!\n\nNOT ONLY THIS! She called to speak to the manager and some girl lied to her saying she was the manager on the phone when she knows from being in the restaurant the manager is a guy (the same girl told her so). The fake girl manager hung up on her when she asked to speak to the real manager. (Um?) Terrible terrible service. Whatever happened to the customer is always right? \n\nWhen we finally got our food, it was cold. :-( SMH.