text: Absolutely the most unorganized company I have ever dealt with. Their logistics and planning to EDC (6/8/12) was completely screwed up. Let me try to sum it up for everyone as easy as possible why you shouldn't spend a penny with this company. I swear by everything, I would not use this shuttle company even if it was FREE!!!\n\nPurchased Shuttle Passes ($30 for one day) over the phone at approx 2pm and was advise to go to Palazzo to pick up the pass and be picked up there.\n\n-Upon arrival, there were no signs leading to the shuttle pick up area. Seriously impossible to find. I probably wasted a good 15 minutes trying to find it.\n-Started lining up for shuttles at 645pm more or less (with ~80 people ahead of me) and was informed shuttles were running late. \n-First shuttle did not arrive until approximately 730pm, but to our surprise, they were MINI Shuttles! They shuttles could only hold 25 people with some sitting on the floor. How ghetto!\n-Second shuttle came at approximately 815pm, and my fiancee and I knew we had to get on this bus or we'll never get to the festival. We got and assumed all our troubles were over. The driver didn't know how to get there or even worse, where the 15 Freeway is!!! The 15 is the main freeway in LV and if you can't find that freeway you're screwed\n-3hours and 50 minutes later due to poor planning by 1NS we were still not at the event. My other friends who took the Insomniac (EDC) Shuttle got their between 45 minutes and 1hour before we did. Their drivers knew better routes and the fastest way to get there. Since we relied on googlemaps, we instructed the driver the directions we got.\n-At approximately 11:15 PM, the driver had to pull over to urinate. Half the people got off the shuttle and decided to walk 4 miles. The other half including myself remained. However, people on our bus started to use the restroom, so we figured we should leave too, not knowing when they'll be back and our concert started at 7pm!!!\n-Upon walking this 4 mile distance, another 1NS shuttle broke down, go figure!\n-After 2 miles of walking on a road where we shouldn't be walking, I decided to hail for a cab. I did not check into the concert until approximately 12:10AM!\n-Left the concert at approximately 430AM and myself and another 500+ people had no idea where to find our shuttle company. There were no signs posted and people, they will not pick up their phone for you. You'll get transferred to an automated message. Once the sale is done, they'll walk away. After searching for 1 hour and 30 minutes for our shuttle, we luckily stumbled across some people who were also looking for the same shuttle company. I pushed n shoved because I did not want to get stranded there til who knows. My fiancee and I luckily got on the bus and we departed at 630 AM more or less.\n-Due to poor logistics again, we did not arrive back to the Palazzo until 830AM (18 mile drive).\n-I thought we had it bad, but some people had it even worse. They had to sneak onto other shuttles and some were stranded as late as 1130AM without any indication of when their serviced will be rendered.\n\nI have never filed a charge back against a company but I will do for the very first time.\n\nSTAY AS FAR AS AWAY FROM THIS COMPANY. STORIES ARE ALL TRUE. THEY ARE SCAMMERS. OVERBOOKING and claiming they have 8-10 shuttles. They had 4 shuttles running at best. \n\nI would recommend anything over this shuttle company.