text: Hands down a solid 5 star restaurant, great job Mr. Thomas Keller. But your service there sucks! Upon arriving we were given a homemade roll that was placed on our table instead of in a basket or on a plate like I saw from other tables, wait staff was not attentative at all, food and drink service after our meal hit the table were never inquired about, but the table behind us ordering a crap load of food had great service! \n\nI understand that maybe we weren't any big fish in your restaurant, but still we were dining paying customers which I believe we should still receive a certain level of service. That's where it dropped the ball for me.