text: Things kept getting worse ...\n\nMy daughter had a desire for some IHOP breakfast, so we stopped there after running several errands on a Saturday morning. With the opening Illinois football game in town, rain, and a holiday weekend, we did not know what to expect.\n\nThe restaurant was crowded but we were seated quickly. Thr waiter was pleasant. Our orders seemed simple: Belgian Waffle Combo and Ham and Egg Melt Combo. So we waited ... and waited ... and waited ... As people who ordered after us got their food it became clear that something had gone wrong. Our waiter had a pained look on his face when he saw what was going on. He came to the table and apologized for the wait. He took the Belgian Waffle Combo off our bill and gave us the bill early. Good attempt at fixing the situation, I thought. Then we waited ... and waited ... and waited ... Finally our food came. I had to ask for silverware since there had been only one set at the table. My sandwich looked lopsided -- one side much more full than the other. I attempted to rectify the situation myself only to find that my Ham and Egg Melt had no ham!\n\nI flagged down the waiter to let him know what happened. He was going to have the sandwich redone, but I said no since we had already been in there so long and the order was still not right. I asked about speaking to the manager. Our waiter went away and told us that the manager said ... get this ... that I would be charged for the price of a kid's grilled cheese sandwich! I told the waiter that I found that insulting and told him that I was not going to pay for the sandwich. He then told me (don't remember if he went back and spoke to the manager again) that he was a crew chief and he would take care of things and that I would not be charged. We finished our meal and left.\n\nThe food was unremarkable but okay. Kudos to the waiter for trying to fix things. The management response about paying for the wrong meal was laughable.\n\nWith other superior breakfast options in town, it will be a long time before I come back to this particular IHOP.