text: If there was an option to review without any stars this would be a great case. I was very upset and chose to not tell her how I felt. I went in for a brow wax and came out with thin uneven eyebrows. I was very specific that I just wanted a clean up and did not want the actual eye brow messed with. When I looked at them I noticed half my eyebrow was missing. The woman tried to tell me that I was not looking at them correctly. How can you employ or authorize someone to do a service they cannot perform? I will never ever walk into Regis again.  Biggest mistake ever.\n\n**side note: i was washing my face and my left eyelid burned, i looked in the mirror and saw that either i have a burn or my skin was lifted. Seriously? Shitty eyebrows and now skin missing??