text: I was debating writing a review because its another negative one and people will be all \"lady, stay home if you are never pleased!\" But I thought I owed it to fellow Yelpers to post the review. \n\nWe had reservations for a table of 7 at 6pm on Sunday evening. Our table was ready with no wait time whatsoever. We were even a little off the beaten path at a table that looked like it was a private room. It was very nice. The decor of the Keg is beautiful You can tell that a lot of money went into the decor. Very well worth it. \n\nOnce we were seated we looked at the drink menu which wasn't as elaborate as one would expect especially considering the size of their bar. I ordered a cocktail and it was a little strong but enjoyable. Who is going to complain about extra liquor? Not me!  Now this is where things got confusing. We had two people taking our orders. We had a waitress (whose name escapes me) and a waiter (Gabriel). They started on opposite sides and then met in the middle.  Everyone ordered their food and while some orders were complicated (prime rib, medium (pink is okay but bleeding is not followed by prime rib bloody. Pink is okay but grey isn't....) there were others that were simple: Caesar salad, crab cakes. \n\nWe are enjoying good conversation and talking about how great the decor is and how nice the service has been so far. Our food comes. Wait, let me rephrase that, HALF our food comes. My food comes, my brother in laws food came, and my best friends food came. 7 people ordered only 3 got food. We wait a few minutes because well, it makes sense that a waitress can only carry so much food right? My husband's food comes but he doesn't think its his because the side dishes are wrong... my best friend's husband (birthday boy we are there to celebrate!) doesn't think its his because the meat is well UNDERdone!, they give the food to my husband and say they will bring an additional order of fries for him since its the wrong potato on the plate. Finally the crab cakes and salad arrive (why is the salad, which doesn't need to be cooked one of the last dishes to arrive?)....so 7 people...6 are eating. The birthday boy asks for his meal to be cancelled. Afterall its 15 minutes later and he still doesn't have his food.\n\nThe manager (Paul) comes to the table because the waitress informed him of a very unhappy client. I'll admit my friend was kind of a jack ass to the manager at this point and didn't want to speak to him but it's understandable. Everyone is finishing their meal and his is just arriving. That's just wrong.  The manager immediately apologized, said that they weren't going to cancel his order but get him his food ASAP and not charge him for it and since we didn't get to enjoy our meals as a group he was going to give the entire table a free dessert so we could at least enjoy THAT together. I thought it was very nice to be honest with you.\n\nNow my problem with the food. I paid $32.95 for a 10oz prime rib, 2 sides, and a starter salad. My wedge salad was amazing and the presentation is great. People love looking at wedge salads. However my main meal plate was very disappointing. When you order a side of fries and steamed vegetables you expect to see it on your plate. My plate looked like the type of plates I give my 3 year old. Portioned off section for everything. There were probably 20 fries on the plate and 5 small steamed veggies. My plate didn't look like it cost $32.99 (I'm the person that instagrams my food, my plate wasn't instagram worthy!). The meat was a bit dry but thats because how I ordered it so for me is was perfect.  \n\nI asked everyone else what they thought of their food and the general opinion was that it wasn't worth the price they paid.  My husband said his prime rib had zero flavor. There was no spice, no seasoning...just meat.  My best friend agreed. Everyone agreed.\n\nSo now it was time for coffee and dessert. They brought us the dessert menus and took our order. We got our coffee a full 20 minutes before our dessert. Doesn't that seem odd? Don't you usually enjoy them together?   Not only that but the dessert was cold...and I'm not talking about the ice cream. The apple crumble was as cold as the ice cream along side it. The girl eating it said it might have been microwaved for 10 seconds. My brownie was rock hard and still frozen. It was COLDER than the ice cream. \n\nMy suggestions to the owner of The Keg: Train your staff better. If you are assigning TWO servers to a table of 7 make sure they work well together. I have a feeling our orders came out wrong and at different times is because TWO different people were keying in orders instead of together...They might have seen two similar orders (best friend and her husband ordered the same thing with the same sides) and thought that maybe they took the same order....\n\nI won't be going back!