text: Worst experience I've had with a business. You would think reserving a car a week in advance would have a car waiting for you at the place you made the reservation for. Well you would be very wrong. \n\nI came in with my reservation that I PREPAID reservation and while I was waiting in like a lady comes out and says the have no more cars and doesn't explain anything. I actually had to ask what I was supposed to do with my prepaid reservation and she tells me that my card was not charged and that I should go to the airport to get a car...OK... So does the airport have a car available before I drive all the way over there. Well that was too much to ask because they don't know and they can't get a hold of them.\n\nOh and apparently their website it not run by Hertz so they have no control over reservations and cannot guarantee you will have a car waiting for you. So if you absolutely need to rent a car do not go with Hertz.