text: This place is completely useless, the staff is ridiculous \n\nI purchased their parking reservations to save a little bit of money... Here is my story. \n\nI ended up missing my flight because there were no shuttles available to Goto the hotel... Even though they had one parked there. I waited over 45 mins... Which cussed me to miss my flight. This is not the worse news. \n\nOn my way back from Chicago, I tired calling for a Shuttle from Phx Airport to the hotel and no one answered the hotel phones for over an hour while I sat waiting. \n\nI'm still waiting while I'm writing this review and talking with their corporate office. So pissed off right now.