text: hello again.  thank you for choosing my previous answer as 'best answer'.  so sorry to hear you are still having problems.\n\ni, too would recommend replacing the cyan printhead.  it should run no more than $34.  Item number is HP c4921a.  Some printer units out there usually do not print ANYTHING if there carts/printheads are bad.  but they usually refuse to move at all.\nto replace the machine with the updated one would run you about $200.- $250.  so you need 2 decide if you want 2 put more in2 this 1, or scrap the idea and get a new 1.  i'd hate to see you be only $34 away from having the printer work flawlessly, and on the other hand, you don't want 2 nickle and dime you in2 the $200. price where you could have gotten a brand new one.\ndouble check with HP, i think they can be a great asset.  i think they also have a buy back program, where they will buy your old machine back.  they only give $50, but i'm not sure if this is limited to handheld units or not.\ngood luck - have fun!! - hope this helps.