text: You can easily get answers to your questions by going to any search engine. For your guidance the following is copied from the sources mentioned below.\n\nA call centre is a centralised office of a company that answers incoming telephone calls from customers. A call center may be an office that makes outgoing telephone calls to customers (telemarketing). \nCall centres are generally set up as large rooms, with work stations that include a computer, a telephone set (or headset) hooked into a large telecom switch and one or more supervisor stations. It may stand by itself or be linked with other centres. It may also be linked to a corporate data network, including main frames, microcomputer and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called CTI, or computer-telephony integration.\n\nHow to face an intrview:\nKnow where to look for jobs and what are the requirements.  \nKnow your skills,knowledge and personality.  \nKnow your potential employer.  \nHave a positive attitude.  \nMake use of effective body language.  \nMake the interviewer TICK.  \nHandle awkward questions.  \n \nMost of the job interviewers wait for a signal from you regarding: \nThe First Impressions - you can make and the rapport you can build.\n\nYour Mental Abilities - how quick you are on the uptake, your conceptual skills etc\n\nYour Knowledge and Experience - its relevance to the employing organization.\n\nYour Motivations How hard you have worked in the past and how effective you were you and will be?\n\nThe Adjustment Factor - how well would you cope with the organizational climate and the job demands.