text: How long does the speech need to be? You should be able to write something up fairly easily if you have any business background. Customers are the cornerstone of virtually any business. Perhaps you should start with a quotation of some sort that summarizes customer appreciation and go from there. Google for quote sites and then type in "customer appreciation." Pick a quote that has meaning for you and then build something around it. Think about your audience...and gear the speech toward them. There is no one size fits all speech...the best ones come from your heart (but are edited with your mind).