text: Error 0x800CCC00\n\n1. Try closing and restarting OE.\n\n2. If you still cannot connect, wait 20 minutes for a server reset of your account and then try again.\n\n3. Try setting up a second identity and see is it works. This could be a possible corruption of your user account in OE.\n\n\nhi there ...try to go to modem help site