text: check for any other firewall, antivirus, anti spam and spyware software. those could be McAffee, Norton, or Adware\n\nApart from this check Internet Options> On \nGeneral....delete Cookies, Files> all ofline content\nSecurity....check for restricted sites, click Custom Level, select Medium Low and click Reset\nPrivacy....Accept All Cookies\nConnections.....No Connection under Dial up and Virtual Private Network Setting if you are using broadband, click LAN Settings and make sure no boxes are selected.\nAdvanced.....click Restore Defaults\nclick Apply and OK. Reopen IE and try again.