text: I can't answer for Brightstor but Veritas is very easy to use. We use v9 at our pace and you only need to worry about 6 screens:\n\nBackup\nRestore\nJobs\nJob Monitor\nDevice\nMedia\n\nThe only failures we have had are with the device(it was the devices fault) and backing up exchange email inboxes which had disabled user accounts in AD. Talking of exchange the brick-level back up has been invaluable(you can backup and restore individual mailboxes).\n\nYou can give the software a try at http://www.veritas.com/softwaredownload/TrialwareHome.jsp