text: that is not acceptable, the main dealer must get the permission of whoever is paying the bill before any work commences (excluding diagnostics which shouldnt cost over £50) as they must inform you of what is wrong and the cost involved.\n\nwho has the bike at the moment, the main dealer or the repair shop? It should still be at the main dealers in which case you should phone or drop by the dealers and explain that permission was never given by you for the work to be carried out, they can NOT charge you for this.\n\nif the bike remains at the small repair shop then they have already paid the main dealer in order for them to take possesion of the bike - in this case get them to explain why permission was given by them to carry out the repair when you specified that work should not exceed £200.\n\nif you need to you may have to contact the police to regain custody of the bike.\ngood luck.