text: If it was bought on e-bay, they have a proceedure that you can go through to try & get your money back & they will contact the seller as well.\n\nIf not through e-bay, I'd try E-mailing or calling the seller.  If they do not respond, contact your credit card company.  Once they see that you have tried to resolve the issue, they will get involved and will most likely credit your card right away.  \n\nGood luck!