text: Hmmmmm, how did they reach you?  Where you enquiring with them or did you approach other companies and somehow these fellows found out?\n\nDo you have a website at the moment that needs a new look?  I know, how can a question spawn so many more...\n\nAs I don't have those particulars I am going to base my answer on the possibility that this company located and approached you without any involvement on your part.\n\nYou are heading in the right direction by not signing anything, agreeing to anything or allowing any kind of work to proceed until you are able to check the company and its quality of work out.\n\nActually I like very much the Request Form they have.  Excellent and well put together/thought out.  In short if they put as much thought into the design of a site as they have into that form...they could be a good source.\n\nThey do have some issues however :  links on their own site that should connect to another page of information, are not consistent...some work, some don't.  Not a good thing but not a disaster either...someone should be checking the integrity of the site regularly tho.\n\nI'm not at all impressed with the presentation of their portfolio.  A portfolio should incorporate examples of a company's work not simply a list of the types of industry they've worked for, particularly if they are attempting to attract design and development work for websites.\n\nThey do claim that they "never make unsupported claims" under their About Us section, so take them up on it...ask to see or be given links that verify work done by them.\n\nTheir website overall is very understated and a little bit bland for a design firm, but they do have other offerings as well so I will give them that.  If you think the price fair and the work samples good, the references they provide are valid...then you might just have a good design company.\n\nGo with caution tho.\n\nGood luck