text: first of all you need to make sure that you have an adsl micro filter between everything that uses a telephone line(phone, sky box etc.) and yer telephone sockets. sky don't provide micro filters, they say you need to get them from your broadband supplier and don't have any of them, but broadband engineers dont realy check your sky box (used to work for sky and had a few similar problems). also it is worth checking for loose connections, take the telephone cable out of each device and put it back in making sure the little lever on the plug clicks into place when putting it into the telephone/modem/skybox) this should sole 9/10 problems! xxx