text: because they have a payroll budget which they must meet...why do you think they are number 1...anywhere you shop you will find the same problem...payroll is a controllable expense...so they cut the hours to make the botton line...profit.....they will cut man hours to make bottom line...doesnt matter to them if they have service or not...profit is the nmae of the game...plus it's less they have to pay for benefits...again bottom line ..profit...but mostly greed