text: as a pierced person and a former body piercer i might be able to help. first off there are to dimples on a captive ring ball, while standing in front of a mirror so you can see what you're doing, seat one of the dimples one the lower portion of the ring and press inward . if you hear it click you've got it in. there is also a possibility that the ring itself is slightly stretched more then it should be causing the ball to not sit properly. you may have to go back to a tattoo shop and have them close the ring down some then reinsert the ball. if the ball spins freely when in position then you may want to have it tightened so it won't come out so easily.