text: They are NOT allowed to do this.  This is a part of the Privacy Act.  I used to work at a bank and any time that we had to call a customer, we could only say the individuals name and to return our call.  We couldn't talk to the spouse unless they are on the account - even at that, if they are on the account, we can't talk to the spouse because there is no way to verify they are indeed the individual they claim to be.