Those are the consequences of privatization of government functions to a private sector focused on profits instead of the public good. The private sector has no social conscience. Every single project given offloaded to that sector starts cheaper and ends up much more expensive after a few years. The private sector creates underpaying jobs with little benefits and no long term prospects or job security for most employees. In this case, the expected benefits were around $50 million per year. But now the cost of the system ballooned to be (in millions): 309 for initial implementation + 32 for the first batch of fixes + 50 for the second batch of fixes + 142 just recently, for a total of $533 million, and the troubles are not over. That has already killed any savings for the next 11 years. Would it have not been better to keep the good paying jobs, develop the system locally, and keep the experience?