Thank you J.W. Cox for a nice letter with words that needed to be said. As a Vet myself, most of my experiences over the years have been positive though I recognize they are underfunded and under staffed at times.  However, I've often wondered how the constant  criticism, often from politicians who are themselves not Vets, might lower the morale of  the VA's   medical staff.  So your words of appreciation will be well received.