shannonhall: You raise a good point. Air Miles partners should be furious about this situation. When the credit card company that's associated with my Air Miles account recently called me about an upgrade (interestingly, to protect Air Miles collected in the future) I asked about the Air Miles expiry plan but got no plain answer. I said I'd probably cancel the card in 2017 and move away from their products and Air Miles completely. I suspect they're hearing more of this than they suspected they might.