This is a prime example of administrative incompettence in the gathering and critique of crucial facts.  If these CCOs were subject to  thorough, random and unannounced  patient records review, by a REAL and impartial medical team, they would have FAILED the test miserably.
I am reminded here of the same thing that goes on within our schools. So what if a student fails a subject now and then. If they meet a certain "other" set of criteria, as written by "administrative" know it alls, PASS them anyway.
 And the beat goes on. We need competent, reliable, responsible and trustworthy folks steering the Good Ship Oregon. What we have now is quite the opposite.