text: Mercifully, we in Western Canada have not had to endure much of Rogers:  they have minimal presence here.  Instead we are saddled with Telus and Shaw primarily.  Of the two, Telus (Natale's former bonus machine) is the least worst of the worst.  Shaw's service, both technical and customer service, is so deplorable as to almost defy description: bald faced lies piled on top of gross incompetence.