text: Pretty thin analogy in my view. But how about this: Lots of great equity in appliances (Kenmore) and brands that you could count on, and home service was the #1 reason I bought at Sears for many years. Every single appliance and beds, to boot. Then, they outsourced their service and it seemed that you could never get someone to come, the parts took months (yes, months) to arrive and their hours of service coverage were inflexible in a society where most couples both work. There was no longer any reason to prefer Sears. I will miss Kenmore - but another brand will fill that space.