text: Summarize the following conversation:
  Customer: How long for withdraw to happen?
  Agent: Welcome to customer support, Thank you for your patience. My name is Blu and I will be assisting you today
  Customer: Hello
  Agent: I can certainly check on that for you.
  Agent: How are you today Shawnt'e?
  Customer: good Thankyou
  Agent: I am good too, thanks for asking.
  Agent: Congrats on your winnings I can see that you requested your payout, please keep in mind that the relevant department requires 2 business days to review and process your payout request, this is the same for all withdrawal methods  Weekends and holidays are not included in the time frame. Keep on eye on your inbox, once your payout has been processed you will be contacted by email 
  Customer: ok Thankyou
  Agent: You are most welcome!