text: Hello. I'm working in support and i need your help with ideas. So it's a trading platform. And my job is to reduce amount of clients writing to operators through the chat. In chat i already created a chatbot that tells a client all information about any of the processes. Sadly, we're getting 30% of chats in the first hour from clients, that just deposited but impatient and cannot wait for just 1 hour for deposit to appear on their accounts. How can I deal with them?