text: Very dissapointed!!. I booked in my car to install a tow bar 10 days before my visit.  When arriving at the workshop I was welcomed as though my booking didnt exist in the system and that I wasn't welcome.  I received a call 2 hours later saying that they didnt have time that day and they will try and get it done the next day.  I then called Autoexperten customer service/to the garage and they said that the garage will call me back as I needed my car that evening. The garage never returned my call and I had to hire a car at 700 kr. When eventually speaking to the arrogant person at the garage claimed that none of this was his problem and certainly not the bill for the hire car to cover his un-professionalism of not communicating with a customer and causing an extra expense. I absolutely do not recommend this garage and unfortunately their connection with Autoexperten gives a big thumbs down to their well known name and reputation.