text: Study: Companies struggle to capture business processes When software projects go bad, the results can be disastrous. Every few months, a new horror story pops into the headlines -- like Hewlett-Packard Co.'s recent, flawed SAP deployment. The company had done dozens of smooth ERP (enterprise resource planning) migration projects, but when its latest ran into problems, the cascading disruptions contributed to HP missing its third-quarter financial projections.