First, it was very difficult to locate the clinic. I used navigation systen to find. Second, before visiting the dentist, I contacted her by phone to verify charges (minimum and maximum ranges) that I would pay. I was told that it approximately lies between 500-1000 kr maximum. I was charged with 1150 kr, which I found illogical: my teeth were previously cleaned. Third, I was charged with 195 kr for information and instructions. This is absolutely insane. I, myself, am a nurse and I know that providing information about a disease  to a patient is a part of my job. It is unethical to charge money for teaching purposes (actually, I was not in need of her information, it was meaningless). I have three years work experience as a dental assistent and all the information was very "naive" to my years. Forth, I understand that private dental business is full of "surprises" i.e. they do all to take a new patient but they are also naive because such "surprises" will make the patient to run away and talk only negatively about their management. Finely, I expect charging extra money for certain type of work, but it is unethical when the patient is not informed about it in advance. For example, if I had known that chatting with the dentist may cost me 195 kr, I would never exchange a word with her. My entire experience I consider failing and I will never like to visit them again.