Short verdict: rude personnel, lacking professionalism. I had two encounters with Folktandvården Kista on different occasions, one of them being for me, the other being for my 3yo, both of them being terrible. * The first occasion was a year ago when I needed a cavity fill, thus I booked a time with Sofia Aslam. I must say I have had my teeth worked in other countries quite often (my teeth *are* pretty bad), but never had I encountered someone who butchered me so bad! Her movements were clunky and it hurt throughout the whole process. And it was just a mere cavity... * The second occasion was when I suspected my 3yo to have demineralized teeth. He started having these gray spots everywhere so, as any parent would do, I booked a time with Morteza Poor Mortezavy. To my surprise, the dentist and assistant were annoyed by my presence there, invoking the fact that the same child had his teeth checked some ten months prior (which was true, since we went there when he fell down his bike and chipped his tooth). And it was not mere annoyment they treated me with, it was utter disrespect, scolding me even for what reason I have bothered them. They dismissed me after one minute, after pretending that they look into my son's mouth. I am pretty sure that there is no civilized institution where they should be allowed to treat a person coming with a legitimate concern like this, especially if that person pays their salaries indirectly! To describe them as lacking professionalism would be too kind, but rather plain rude seems more appropriate!