text: Terms and Conditions Please refer to the order terms below. If you have any further questions, please contact us. Web orders will ship 5-7 business days from the time of purchase. Any defective items purchased directly from Lodge are eligible for full refund or exchange by contacting customer service. Shipping for returns/exchanges due to non-defect reasons (i.e. wrong size, color, no longer desired) will be the responsibility of the customer. Items bought from retailers should be returned/exchanged at the place of purchase. Transactions are transmitted using 128-bit secure socket layers (SSL) for up-to-date data protection