 Nothing major just the Gin Palace room could have been warmer 
 Location perfect as not very far to walk to anywhere i e Theatreland Covent Garden London Eye and great for shopping We were given an upgrade from standard room to king size room Perfect for our weekend celebration We had a room over looking the Strand no issue with noise just normal level to us Entrance reception signage all easy to follow Gin Palace was very nice although a little cool in this room Restaurant for breakfast was excellent as was the choice of breakfast Staff extremely friendly and helpful Loved every minute of being in this hotel and would recommend it to friends and family 