 1 allarm and evacuate the building we faced a hard time withmy mom still here back is paining her from pulling here down in the wheelchail on the stairs its suppose to be a ramp for the wheelchairs 2 in checking out the man in reception asked me about my stay and i did complained of what happened he said to me im sorry as a kind and a polite answer but the lady which she was working near him inreception tolled him lowdly why do you say soory you souldnt its not your mistack i was so angery that she said it infront of the whool guest she was unpolite and i didnt used to be teated like that in chemberland 
 when we arrived there was in reception hussam he was so welcomy to use and so kind