 Shoebox of a room When booking I tapped the room the room description and got a photo of a room with space to move and two armchairs On arrival we found a room so small that when our luggage was put down there was no room for our feet No armchair because there was no room to fit one in So crowded that dressing was awkward I paid for something which I didn t get This must be a management problem as staff were excellent Room description was false 
 Staff were excellent willing to help with any request even those outside their duties 