 There was no information book in the room regarding facilities eg the spa how to use the Tv in the bathroom the nearest tube etc I am sure it would have been resolved if we had spoken to reception about it 
 Location great for 2x tube stations bars cafes bakeries Stayed on a Friday but traffic not noisy Slight rumble on tube underground but not intrusive at all Decor beautiful expensive plush well maintained no chipped paint etc Room exactly like the photo Bed huge and extremely comfortable Duvet light and warm Air con very effective Butler service excellent Couldn t fault it 