 Lack of coffee maker in room but there is a nice coffee bar in the hotel If traveling with someone else might have been bothered by the lack of privacy Only serious complaint is the booking process not the fault of CitizenM I thought I had prepaid for the room which was implied by the confirmation email which said that my card could be charged anytime after the booking but it turned out not to be the case so I was unexpectedly stuck with a fee for using a credit card onsite Booking com should do a better job of clarifying when a room is prepaid and when not 
 Staff exceptionally helpful and available 24 7 Room was small but functional and comfortable The iPad control system worked well and was fun to use Hotel is close to Schiphol the Amsterdam Zuid train metro station and the VUmc Easy trip to city centre with 5 or 24 bus Very nice public areas on the ground floor 