 My stay was a gift from my mother she booked using her credit card but on the day I saw the small print on the booking saying you needed to bring the card it was booked on I called the hotel to ask what to do the man I spoke to was very unhelpful he spent a long time explaining that I needed to fill in a form and get my mother to fill one in as well only to say that had to be done 72 hours before the booking and therefore I couldn t do that My mother also called and received similarly unhelpful service Thankfully on arrival the lady who checked us in was a lot more helpful and accommodating 
 The hotel was of a very high standard the bed was very comfy if a little narrow the bath was massive 