 I booked 2 twin rooms and requested to be next to or close to each other i requested an early check in 12 1 and got neither I sent 3 emails about early check and got no reply turned up just after 12 to be told they had not received my e mails We had one room on floor 8 and one on floor 12 so nowhere near each other and our room was a double not a twin which was put right but along with the other two disappointments it was not a great start to our stay
 the veiw was fantastic and location for our needs was within waliking distance which was great as not late night tubes staff were friendly and very helpful 