 No toilet brush Tea bags were tasteless with fatty milk Abrupt staff on Reception difficult to understand accent Said I had to authorise 50 in case I damaged anything Didnt explain if I was paying that night or the morning after Said something about will have to swipe your card again so Ipresumed tis meant pay the next morning The morning after when I went to check was told I had to pay 3 70 extra plus room price for staff gratuities I made a slight fuss saying I did not know about this and she then said well shall I deduct it then crossly so I said yes If she had been a bit more pleasant I may have agreed I thought this would have been taken into account in the room price anyway Apart from this it was a lovely hotel excellent location 
 Perfect housekeeping extra spare bin liner left wine glasses plus tumblers on tea tray with mugs everything sparkiing clean personal message displayed on tv screen comfortable mattress Faultless room 