 Check in took nearly 20 mins because the auto check in was not working and reception seemed to take a long time with the people in front of me In the evening 2 out of the 3 lifts were not working 1 in maintenance and 1 broken down given there are 15 floors or so it took forever to get a lift going up 
 Very convenient for Shaw Theatre and for northern rail stations We had a bedroom at the back and it was very quiet for a central London hotel Bed was very comfortable the bathroom was very clean and well appointed but overall the room was a little austere I think the hotel has recently been refurbished because everywhere was very clean and well maintained Breakfast at 20GBP seemed expensive but there was an amazing choice of good quality food so you just had to tuck in to get value for money and you could take time over your meal too The staff were very polite attentive and helpful 