 Check in staff lacklustre Concierge on day of check in barely spoke English The guy the next day was awesome Expensive mini bar to be expected i suppose 
 Proximity to Paddington for Heathrow express Easy check out process express if you want Lots of taxis buses and of course the train available for transport Big bus tours departs 50m away from hotel Superstore right opposite hotel with many other restaurants and shops around Nice busy street even late at night Baggage hold for the day Awesome porter called Steven really went above and beyond Explain more in tripadvisor review Double room was more than adequate for 2 people In bath shower was okay water a bit lukewarm through shower Bed was comfortable and desk area well equipped 