 Something small There was a sign at reception advertising a free drink with the main course in the adjoining bar restaurant I inquired about this when I ordered my meal but was told that that deal was last week s deal I feel in the interest of good customer relations and best practice that the offer should have been honoured as it was advertised 
 I was extremely happy with my stay in The Crowne Plaza The staff was welcoming and helpful I asked for a change of room on arrival as there was a baby crying in the adjoining bedroom I was given a new room within five mins The room was warm and clean as was the ensuite The complimentary tea water etc was appreciated I would definitely stay here again 