 When we entered room the heating did t work n and room was quite cold In addition the TV a computer screen did t work either I called reception A technician came in and fixed the TV he plugged in the cable somewhere The he opened cover at ceiling It was full of dust Then he fixed the heating After half an hour it started blowing hot air All this should have fixed before a customer is in the room 
 Location is great Close to undergroud and river Reception staff and information staff was very kind and helpful 