 The reception staff had to provide cups for the bedroom coffee facitities and sufficient toilet roll that the maid had forgotten to supply The bathroom smelt as if it had been inadequately cleaned rather like a public toilet We were offered a change of room which we declined because we liked the quietness of the room and we expected them to address the problem which did not happen 
 The room was quiet at night The beds were comfy with extra pillows provided The sound proofing was good 