 The bed is very uncomfortable I have a back ache in the morning The pillow is only one which is very thin and uncomfortable Usually if the hotel is 4 star it includes at least 2 comfortable pillows and bed No complimentary tea or coffee in the room No small shampoo or soap in the bathroom The lady who clean the room just pass by and just put the toilet paper The room is not clean and tidy What is the idea of coming in and showing that you clean and actually is not cleaned and tidy 
 The staff are good The room is spacious 