 Im not even a fussy person nor a complainer however I hated hated hated every single minute here They bought me to tears No value for money Disgraceful extremely rude staff and service The place is ran like a shambles I would compare it to a cheap east london hotel Management treated us like utter rubbish They are so sly conniving sarcastic and have a ugly tone in their voice We felt so so low Our whole day was ruined because of the way they spoke to us We even Caught them lying to us One of the rare kind members of staff told us in confidence that this is a new hotel and they ve got a long way to go in terms of service and spec and that he completely agreed that we were right in everything we said their own staff agree there is a big big problem We booked the king deluxe room so expected at least a little bit of politeness cleanliness but no instead of any politeness we got the complete opposite Came in and brown dust in our bath tub and behind it We were so so put off Our stay started off with the worst room service food ever Ive stayed in all kinds of hotels around the world but the food here is disgusting and dry and not to mention cold and hard Couldn t even chew the chicken The lady who came in to serve us the food didn t even say hello just shoved the table in and left not even a smile we thought its odd how she behaved but decided to ignore it and carry on After the disgusting dinner roast chicken dishes we decided to rest to get rid of that sickly feeling from our mouth Knock on the door standing there is the management three of them looking like the fbi all stern angry faced with ear pieces in Quot we believe you have a kitten in the room they stared off rudely We smiled meekly and told them that the concierge had allowed us to bring the kitten a birthday gift to myself inside the building 
No Positive