 We required a room with 2 beds that was given away after we checked in We left our bags at the desk as our room was not ready yet and by the time we returned from sightseeing the room was no longer available We paid a handsome fee for one of us to sleep on a cot No compensation was offered after its request due to the booking being placed from a third party site Needless to say policy trumped service The experience of Amsterdam is always very special The room experience was needless to say unpleasant 
No Positive