 The staff in the reception are not polite There is one guy in the reception who got angry and wasnt polite because i wanted to print a paper And the first night when we ordered an extra bed he almost yelled at us because we told him about it at night though we ordered it online before 
 The hotel is very cozy and clean Free coffee all day was the best thing The rooms are big comfy and very clean The hotel is in a quiet area which is a plus after partying in amsterdam The tram is very close as well about 3 minutes walking