 The hotel is entered by a couple of stairs and no one is there to help you with the luggage The spa and the fitness room could be bigger But I think since the hotel is located close to the city center it offers an usual size of facilities As we used the spa very late after 9 10 pm we found the facilities to be full of towels and the beverage jug to be empty This could be improved easily I also recommend offering maybe a tea at the relax room However you re doing a great job and we felt very comfortable at your hotel 
 Location close to the subway station and within a nice walk across the Hofburg and park to the city center Try to walk home at night you ll see many sights beautifully illuminated Modern style comfortable room with original showers have a look at the pictures Complete breakfast with salmon and everything you wish the staff was prepared for lactose free guests The reception staff was competent and helpful Spa with 2 saunas 1 steam bath and a relax room Very friendly and motivated concierge Something really special in this hotel Guests are really kings at the Fleming s with their everything is possible mentality We were offered to leave the wellness open after 11 pm just for us two Something I never experienced in any other hotel 