 Breakfast very average as usual We stay here for many years during our Milan trips Rooms facing the Piazza are noisy windows not sound proof Some facilities do need updating Asked for extra blanket and pillow at booking Had to repeat it after arrival Did finally receive a blanket and a 3rd bathrobe instead of pillow 
 Our arrival date was my husband s birthday The staff put a card in our room handwritten and signed by at least 8 10 people Which was really nice Although my question about any upgrade for us as returning customers was left unanswered The team at breakfast restaurant on 24 and 25 feb was really good Location is fantastic for shopping sightseeing Palazzo Reale Pinacoteka Duomo 