 When i collected my small lovely coral coloured suitcase from the concierge before leaving it was really grubby and dented 
 I had booked a suite and requested a room with a nice view as the trip was for my boyfriends birthday and got a fabulous big suite with AMAZING views of the London Eye Big Ben The Houses of Parliament And also they provided a complimentary bottle of red wine and a card which was a lovely touch Bathroom was lovely with a great large walk in shower The hotel bar was also great which serves food until late if you fancy a late bite with a few drinks Breakfast was also great with a lovely variety of dishes and a perfect start to 3 busy days Definitely would stay here again as it made the mini break extra special 