 Unfortunately we had wrongly pre payed and booked our stay by two days ahead of of requirements through booking com We responded within 12hrs to advise this had happened Even though there was availability and I noted via web site it wouldn t cost anymore to change the hotel was unable to amend Another note was during our stay the gym was not available due to refurbishments This was part of my criteria whilst searching for places to stay 
 location and the roof top pool after a long day exploring before going out for the evening were the main positives small thoughts were nice such as a refresher drinks and a jar of sweets in the entrance plus a birthday acknowledgment 