 Sound proofing was poor I could hear conversations in the hallway and other rooms Made me nervous about speaking too loudly on the phone Only ate at the restaurant for breakfast and that only once due to the exorbitant price plus an insulting added gratuity for the continental breakfast at that However using my Manhattan rule what would you pay in New York the price wasn t that out of line The selections of pastries cereals and proteins was quite nice 
 Room was small and quirky but well laid out with all expected items and more mini bar fresh fruit bottled water toiletries Bed was comfortable Great charging station for all electronics Front desk and concierge were helpful and friendly Location was great downtown Piccadilly with theaters shops restaurants Chinatown Trafalgar Square and the underground all within blocks I also enjoyed staying in a hotel that did not look like every other hotel in every other major city in the world The complementary glass of Proseco upon arrival was a godsend as I was about to lose my mind after a long day of travel 