 I was very disappointed with the bar which was so dis organised We attended a charity ball and stayed over The bar had no bottles of prosecco or champagne which seemed ridiculous as there was a hotel full and people willing to spend money as all dressed up attending an event The bar staff didn t know their drinks and ran out of glasses Also in some bars you couldn t use cards only cash I had registered as a coeliac for the meal I was offered no gluten free rolls had to ask twice to ensure my starter and mains were gluten free then I didn t get any pudding and after 5 times of asking they bought a bowl of chocolate ice cream which was awful I don t normally make a fuss but the tickets for this event were 100 each and the hotel should be able to cater for dietary requirements esp as they had prior warning 
 The hotel is nice but needs more efficient staff The reception staff were great as were the breakfast waiters The hotel needs an upgrade thread bare carpets I had booked a double room and it was so tiny and very hot managed to eventually get the window opened 