 The Apple computer TV kept failing and a technician had to be called in to correct it When it happened a second time the Manager wanted to allocate a different room but as we were checking out the next day he gave us two complimentary drink vouchers and suggested we go to the bar where there was a huge TV and we could watch it there 
 We were absolutely thrilled to find our room was ready at 9 30 am having just got off a 24 hour flight The Reception staff were amazing and we were given two large cookies to boot 