 The members of staff that I had interaction with from my initial phone call to even booking in was terrible It basically came down to them not knowing there job or the hotel policy s I booked the room for me and my wife my wife would be turning up early due to my business commitments I was told she would not be able to book in until I turned up because I used my credit card details It wasn t until a good 10mins later when o requested a manager that the matter was cleared up and my wife was allowed to check in without me being present Once at the hotel when I finally got there was a charge to my credit card because I had booked through booking com I was told if I didn t pay it there would be a 15 charge at the end I asked why and all I got was because that s how it is disgusting 
No Positive