 The only thing we missed was a vending machine We arrived back from a concert and had to rush to get the last ferry back to the hotel There was nowhere after 11pm to get a drink and snack to take back to the room A vending machine would be ideal there was one for toothpaste razors etc 
 The staff were very friendly helpful and efficient Offered an upgrade on a room so we could check in early Cookies on arrival Fantastic spread of everything you could wish for at breakfast Comfy bed and pleasant room Lovely views of London Very good value for money