 room 242 felt slightly dated bathroom up to date and perfect but carpet etc not as crisp and clean Housekeeping a little inconsistent Restocked shampoo but not conditioner I had 1 glass that I returned on room service tray and it didn t get replaced Biscuits a few days but not others All forgivable but noticed
 The LOCATION can t be beat Kensington neighborhood was quiet yet close to everything The Gloucester tube stop was across the street from hotel with 3 tube lines that can take you anywhere in the city Also 2 stops from VICTORIA station that can take you to Gatwick airport express Paddington station for Heathrow express just another few stops away in the other direction Walking distance to Kensington gardens and natural history museum and Victoria And Albert museum plus the street had great restaurants 