 The staff were quite underwhelming in terms of being welcoming or accomodating They had a doorman who just stood there and watched as we struggled in the door with our bags He also didn t help with taking bags to the room so not sure what he s paid to do We sat downstairs at the bar for like 15 minutes without anyone coming past to greet us or take an order They weren t busy no one else was there but they were open So we ended up leaving Disappointing staff 
 The hotel is quite elegant They ve done a reasonable effort to keep it maintained but you can see it s age in some respects It is well located particularly with respect to the shopping district opera and also where the Rouseybus airport shuttle drops you off from the airport The sitting area and bistro looked nice but no one was ever in there so not sure of the food 