 The pillows were too soft The toiletries did not include toothpaste There were no free mineral water in the minibar The room space was a little small for two people Ottakringer street s view was crude and non representative of marvelous Vienna 
 The staff were really friendly and helpful The rooms were cleaned regularly and flawlessly Serenity of Vienna could be felt in the rooms The bathroom and toilet were nicely clean Ventilation system worked perfectly Luggage storage room was OK The breakfasts were fantastic 