 We ate in the Italian restaurant on Friday evening Our waitress was exceptional but this was were our experience ended The food was truly atrocious My husbands spaghetti bolognese went back twice but was still luke warm My steak was below average and how a kitchen can not cook chips so that they are not rock hard is beyond belief Such a shame 
 Room was great reception and front of house excellent as were all staff we came into contact with Breakfast first class and particularly the staff on duty both mornings Considering it was London marathon weekend hotel was very busy on the Saturday morning Well done to all in the restaurant for coping with a smile when they must have felt like screaming 