 The room we had wasn t cared for both windows had curtains that weren t properly attached to the rails The bathroom mirror wasn t cleaned properly These are minor details but in a 5 star hotel I expect more detailed care to be taken Breakfast was a shambles lukewarm coffee barely warm food part of the order taking ages However I did complain and my complaint was listened to and dealt with satisfactorily 
 The staff were all friendly polite and helpful Our room was a good size pleasantly furnished and quiet Although I felt I paid a fair rate for what I got I was surprised the hotel was 5 star Needs to pay attention to the details 