 At the bar no eye contact with customers as they have to look at the touch screen till They just can t ask what you want pour it serve it and take the money They are unable to take more than one order at a time and keep asking for one sec when given a task At breakfast they were understaffed in the area for food at 915 there were no breakfast bowls for cereal no yoghurt and or no pastries left Teething problems I think It was the same in the Kent public house also Always going to til first before pouring and serving a pint Touchscreens are great for education not in hostelry and hotel businesses 
No Positive