 One of the cups in the room was not washed before our arrival and was sticky Charged for laundry service which we did not use and was taken off the bill so people must check before paying 
 Loved the location of this hotel near Covent Garden which had great restaurants receptionist were happy and willing to help concierge staff always welcoming lovely room with a fab view of bt tower 618 close to bus stops where open top tour bus stops 