 Room had a few damaged bits here and there Very clean though the bed was big but I found it as firm as the sofa bed in our room Air con seemed to be low in the day and fast and very cold in the early hours The other main issue was the lifts In busy times we waited 15 minutes as we had a baby buggy with us I had 1 gripe as I m quite OCD and don t like reusing towels i didn t receive the extra towels I ordered from housekeeping twice once each day 
 Breakfast that was available no veggie full breakfast was very good with nice pastries Staff were nice and sociable throughout the hotel 