 Things that could have been better on arrival our keycards were not activated for the executive lounge and on our late check out they were blocked before check out even for the use of the elevator We received a voucher for drinks in the bar except the bar was almost never open while we were in the hotel It was my husbands birthday and i requested a surprise for him The staff was most helpfull and offered to deliver a complimentary piece of cake to the room I accepted the offer but they never deliverd anything on his birthday That was dissapointing because i had not made arrangements for anything else Just one more tip there is great coffee in the room but no tea A tea making facility would be great They do have fabulous tea at breakfast though 
 We loved the quiet location with easy access to trams for transportation into city center The bed was great and the room was very nice and comfortable At night it was really quiet Great The free minibar in our room was a nice service to be able to get a cold drink after a day in the city The executive lounge was big and comfotable with a few snacks and drinks Sch nbrunn is just a short walk away but if you like you can also take the tram I would advise to get a 24 48 or 72 hour ticket for the public transport really convenient We very much enjoyed our stay 