 Through no fault of my own I had to change my dates to the next day and was told that I could not get a refund for the day I didn t stay there Yes I know it s in the small print but I am a 70 year old who isn t really used to booking anything on line and didn t spot it My excuse was genuine and I think it was pretty mean of them I am a pensioner and 75 means a lot to me Therefore I won t ever book this hotel for any future visits to London Poor show Gainsborough If you change your mind I ll write something nice about you 
 I cannot answer that because I didn t get to stay there 