 Nothing everything was great Have not given full marks for facilities as we didn t really use them Didn t dine in the restaurant at all and as I said didn t really see the staff too much only on check in and check out 
 Great hotel Super central with a 2min walk to Queensway station to get easily anywhere you need to go Really easy check in and out and the room was lovely and spacious with a huge bed Didn t see too much of the staff as you bypass reception in the lift after check in which was also no problem for us so overall a great stay