 The bedrooms do not reflect the quality of the hotel Upgrading the bedrooms could easily move this hotel up into five stars As it is the downstairs areas corridors and lifts are all four star but the bedrooms are three Beds uncomfortable and quite small and bathrooms are in need of a complete overhaul Noisy air con and fridge in bedrooms did not help sleep Telephone system wires were wrapped up in tape from the join to the socket That said bedrooms were sufficient for the time we were there 
 The hotel is absolutely beautiful downstairs and the restaurant is fantastic Food is very tasty and breakfast very enjoyable mall staff particularly restaurant staff are lovely There is a range of restaurant areas within the hotel exercise room cocktail lounge gift shop and a coffee and ice cream parlour All within the hotel complex It is very close to all major links and from Kensington high street you can catch a tube or a tour bus to explore further afield Absolutely beautiful area 