 the pilllows were lumpy and only x1 per person plus some of the furniture in the room was a little worn fine for an overnight stay but not very comfortable for any longer the location was good but it would be a long walk to the centre of london so we had to get the train or bus each time we noticed that it stated in the hotel if you booked direct that breakfast was free we were a little disappointed as we missed this deal when we booked at booking com and the breakfast would have been lovely 
 extremly friendly staff only mentioned the visit was for my mums 60th when I called to enquire about payment before our visit and on arrival they brought her some lovely cupcakes and strawberries and cream as a birthday treat we were all really suprised they also kept our bags for us before we departed on the sunday and it was incredibly easy checking in and out it felt like the staff couldn t do enough for us even directing us to the theatre where the show we were seeing was being performed the decor was also lovely the hotel looks a little plain from the outside but once insie it was very nice 