 The internet connection was poor the reading light did not work and could not be fixed until after my check out when I arrived over an hour later than the check in time my room was not ready the key cards systematically demagnetize and no I did not put them near my phone or anything like that the room cleaning shift was too late in the afternoon so that I had my room not cleaned for half of the day As I travelled for work and had to stay at the hotel working for hours all this was very annoying 
 The staff was fairly kind and tried to solve some of these issues but were neither very proactive nor committed to have guests needs well attended 