 Very poor room service 45 minutes for a cup of tea Very inexperienced restaurant staff Poor provision for gluten free bread First day was fine but then the same old stale bread was produced Pillow choice was rock hard or no substance as all the other medium pillows were out Inconstistent bar staff going from undrinkable cocktail to a very good one Although they didn t charge for the room service in the end they didn t offer any other discounts given we had three poor breakfasts 
 the staff were polite and the rooms clean