 the hotel after my reservation with Kids wanted to charge me 20 Euros for the Crib The family room was actually 2 rooms which wasnt clear as i showed that i have a baby 4 months old i was put on a floor that has only stairs access the elevator is small and very slow they keys system is not reliable i had to return the keys every time i leave the hotel the extra bed brought in was broken and no back charge was done after paying the full amount i was asked to pay during check out and if i didnt insist that i did i would of been charged again the cleaning materials were on every floor and they didnt have a place to store them 
 finding the room with the hotel