 The complimentary tea biscuits in my room were half eaten the walls and ceiling in the room so thin that my room and bed shook when the person above me walked across his her room and the staff refused to even check and see if another room were available for the other nights I had booked with them Moreover on the hottest September in London on record they turned off the air conditioning controls in my room Upon writing a detailed letter of complaint to the manager weeks later I have still not received any reply 
 Good location close to Paddingtom