 I did not encounter a single friendly staff member which as a young traveler was frankly annoying They did not refrain from the scriptnl at check in and check out and seemed less than enthused to supply us with any additional information beyond that which they had already informed Our remote did not work for our room we called down and received a remote that worked for ten minutes and then did not work again There was no fridge in our room just an empty cabinet We called down to ask for two more packets of regular coffee and it took half an hour and an additional phone call to make it happen With this we were given one extra packet of coffee 
 The bathroom tv feature was an unanticipated plus The cleanliness and presentation of our room and the property was of a world class quality 