 Some of the rooms have no lift access and the stairs were uneven It is also difficult to hail a cab we had to walk at least two blocks to a busy street But using Uber is a great alternative cheaper too The bed sheets were rough so were the towels Free bottled water wasn t replenished daily 
 The staff were so friendly chatty and helpful To accommodate our requests we got moved from Park Grand Lancaster Gate to Park Grand Paddington which is just around the corner of PGLG it is newly renovated The neighboorhood was quiet with a cafes and small ethnic restaurants within one block radius There s a pharmacy and marts as well 