 We had to ask 3 times for champagne flutes and a charger They didn t have a choose of chocolate they only had kit Kat which was 2 50 3 00 A few dirty marks in the shower and hair all other the floor in the ladies changing rooms With a broken bin lid so bin was open with bits hanging out 
 We got upgraded which was nice Room was lovely and spacious Nice facilities and location is great only maximum 10 walk from fenchurch street