 Maintenance faults in room no heating in the room so reception provided electrical heater we were not able to prove that temperature in the room is not 29C as it says on their system no discount offered and staff speaks own language in front of me when I was reporting all problems to them in UK it is very rude manner Maybe for Netherlands it is quite acceptable not to respect their own guests and there is definitely no rule guest is always right 
 I liked design of room and facilities shame that heated floor in bathroom did not operate on first night as well only on next day maintenance have sorted that because we have reported Comfy beds with memory mattress fresh linen Bikes are too expensive double priced at hotel better to rent in city centre Fair time spent to get to town centre on tram very quiet location very convenient to have a good night sleep 