 I have travelled around the world and I am not sure if this is the case with all hotels in Amsterdam but the reception staff weren t the most welcoming bunch They didn t smile much at all I asked for a spoon to have dinner which I had bought from town centre because I couldn t find one in the room and the receptionist said we don t have any right now and the restaurant is closed Hospitality can definitely be improved Also the taxis that the hotel books on behalf of you are very expensive Its a rip off I d say They even recommend it which I thought was very unprofessional because an Uber costs half as much at times 
 Very nice hotel well equipped with everything one needs for a comfortable stay The hotel is located about 20 mins from central and there is a tram right outside which is very convenient and trams run very regularly For the lazy bunch best to take an Uber I would definitely recommend this place to anyone for leisure and business Laundry service was good and on time 