 We were not able to access our room until 16 45 but the reception staff did offer free drinks etc by way of apology 
 Stunning location beautiful hotel Breakfast was amazing with everything you could think of The staff were friendly rooms were clean and the beds were very comfortable We had an amazing river view balcony the view from our room room 441 at night was beautiful The only negative I had was the check in we were supposed to be able to check in at 15 00 but our was not ready until 16 45 this was a bit of a let down but we were given2 lots of drinks vouchers and later that evening a complimentary fruit bowl and drinks I would definitely book this hotel again 