 The lift didn t feel safe our room queen of Wales was the size of a shoe box which had a hard bed It was very dull and had the smallest TV I ve seen in years The room view was of another part of the building and we could see straight into their rooms Shower cubicle couldn t be used as the drain was blocked I almost flooded the bathroom The climb into the bath for a shower is a little dangerous and there was black all around the seal of the bath and some tiles I also got locked in the bathroom Luckily my partner was there to open the door from the outside When asked online if we could pay to check out an hour later we were told it would cost us 100 
 The staff were so friendly and couldn t do enough for us Booking com stated breakfast was 21PP yet upon arrival it was only 10PP the food was absolutely lovely The style of the hotel is gorgeous and the location was fabulous for what we needed a trip to the NY fireworks 