 The wi fi speed wasn t great but this didn t bother us much as we literally used the hotel to get ready in and sleep in Also we did have to ring reception to help us operate the shower the shower dials controls were really stiff to turn my boyfriend had to do this for me so we thought we were doing something wrong This is just me being really picky those 2 things were the only slight downfalls but it didn t ruin our stay I would definitely recommend this hotel without a doubt 
 The staff were lovely although we didn t spend a great time in the hotel itself as we were busy out in London the time we did was really enjoyable After a long train journey to London and a hectic first experience on the tube I really wanted half an hour to freshen up and chill out before exploring London The hotel managed to give us our room 2 hours earlier than 3 00 check in which was a god send Also after leaving the hotel at 8 30am one day and not returing till 11 30pm Harry Potter and the Cursed Child parts 1 and 2 in the same day the turn down service from the hotel was lovely and the little touches made it 