 The room was small near the lift and not a double room size the lift was noisy and even with the deal the room was a rip off the shower was poor and the room was tired the view was meaningless The lift took 5 minutes and when it came it was packed we and many other guests walked 7 floors down and one gust was disabled It was a disgrace This happened on both occasions one lift of 4 didn t seem to work another was permanently sat at floor 10 the executive rooms and that left 2 lifts The management know this which forced guests into the fire escape to get to reception I m not happy with booking com never mind the hotel We expressed our views at check out We will never stay again and I m putting a fanning review on trip advisor Room 709 is a single room NOT a Double 
 The room was warm