 We found that there were hidden tricks behind some of the benefits this hotel offers For example the hotel offers a 10 euro voucher to guests who choose not to get their room cleaned everyday but the small print outlines that you must spend this voucher the day you receive it so we returned one night approx 12am to a voucher in our room to be told it was no longer valid as we were out all day We tried to NOT avail of this to avail you put a specific hanger on the door no hanger Clean my room and our room was not cleaned despite us wanting new towels bedding This was slightly annoying as it would have been nice to come back to a clean room Also a couple of days before arrival I got an email from the Hotel saying I was entitled to a free welcome drink when I asked about this I was told to sign up to an email newsletter and to produce all reciepts I had for the room after doing this I was THEN told I would not be entitled to a drink as I booked through Booking com Also city tax which was not outlined at booking added 20 euro to the price of the room Breakfast seemed very overpriced 16 50 euro per person for very basic breakfast I felt this was not value for money Our charger for the iPad which controls the room lights etc was temperamental and would often not charge the tablet luckily we had an iPad charger however this would be inconvenient if you didnt have one 
 This hotel was brilliant very modern and extremely well designed I stayed here with my boyfriend for 3 nights Saturday Tuesday I spent the weekend thinking this hotel was too good to be true and was wondering what the catch was but there wasn t any Check in out and room was very high tech Check in out was all self service and members of staff are available should you need help Shower and toilet were in pods within the bedroom but this was far from a problem there was also a curtain which split the room in half so that the bathroom pods were separated from the bed which we didnt need to use as the glass in the toilet pod is frosted and not see through might be slightly awkward if you re not traveling with your partner or close family memebers but the curtain would help in that case Biggest bed I have ever seen wall to wall next to a huge window Free movies some of which were very new and international TV channels were also available which was greatly appreciated Room is controlled with an iPad which is a cool gimmick for those who have never experienced something like that it also means that the whole room can be controlled and you don t even have to stand up Room and hotel decor was very modern with excellent use of space From reading other reviews prior to my stay I was expecting a much smaller room than what I got Facilities were very modern including a large rain shower and automatic blackout blinds mood lighting and a large flatscreen tv above bed Room also has an easy to use safe Location was ideal the tram stop is much closer than I expected and as we got a 3 day pass available to purchase at hotel for approx 17 18 euros we could come and go as we pleased Tram was about 15 20 minutes to city center with many stops at landmarks along the way Also the hotel is a very short walk from the train station Amsterdam Zuid station which meant that getting from Schipol Airport to Citizen M was very easy 