 The check in was a little slow but staff were very attentive to the wait We couldn t buy the lovely SPR book that was in our room a disappointment because their gift shop no longer existed 
 We were offered an upgrade to a room in the original portion of the hotel and it was a magnificent experience The room access to the Chambers the drinks and food were fantastic Great individual check in and tour of our area of the hotel One of the best hotels we have ever experienced 