 Check in at 2 and was not allowed into the room until 3 messed around and no apology The room was dirty and when we complained at reception they apologised and then we left for about 8 10 hours and the room was still gross and clearly nothing was done by the time we were back Poo left in the toilet what looked like cigarette burn holes in the duvet cover and left over rubbish from previous guests in the wardrobe Not 5 star service from staff had to drag our own bags around and go into a small cupboard to get them when they were being kept Hot tub in the spa is ice cold Shower door was broken Lovely view of construction vehicles outside Outdated Very disappointed had higher expectations 
 Comfy bed but had holes in so nothing good Called a taxi for us quickly 