 1 The entrance looks a bit run down for a 4 star hotel It looked a bit like a construction site 2 The bar is closed on Sundays and Mondays 3 The large walls in the room could do with more decoration or artwork 
 1 Fantastic staff especially front office manager Harald who noted in my booking comments that I needed a desk to work on and immediately upgraded my room category to make that possible 2 The location almost opposite the Opera is unbeatable 3 Excellent breakfast available to 11 00 is a big plus 4 Room size is quite large for Vienna with a modern bathroom 5 Outstanding value for money