 Staff on our arrival was not welcoming There was one receptionist for about 14 people and nobody to help her When help finally arrived he didnt bother to even look at us and then he aggressively called us over never apologized for waiting and didnt inform us of anything No where are lifts breakfast or anything at all Just asked me to sign and basically was happy to get rid of us On arrival to our room I have found a long female nail on our carpet Staff in restaurant was very nice but again the music was laud and nobody was controlling very laud customers At some point they were playing piano in lobby really destroying it and nobody said anything Whole experience is just sad I will certainly never visit again 
 Breakfast was for the standard of hotel very nice 