 The new memmber of Staff need to practice them English and learn the basics of customer handling which is first listening and understanding customer Visited hotel before and trained member of restaurant and bar staff on open up As advicer the Prestige of the Hotel now is well below 4 I remember when the hotel opened up bartenders trained to serve drinks and they were well spoken You can see picture of training bartender on website and also on pc 
 Well located and placed in a particular position 