 Our room was very small Almost impossible to get to the other side of the double bed without climbing on the bed 
 Very good location near Kensington Gardens and just two blocks from the Lancaster Gate tube station Very friendly and helpful staff Taxi service arranged by the hotel to Heathrow costs 59 GBP to Terminal 5 and 49 GBP to the other terminals Much more convenient than using the tube and better value than using the Heathrow Express if there are two or more of you 