 I booked a double bed with a window paid extra to avoid a room without window but got a twin room with no window there was a queue of around 15 20 people to checkin and the staff were very slow i had to wait more than 30 minutes staff need basic training in customer service most of them cudnt understand english and had to call thier supervisor to answer a question while i was checkin out the lady at the counter appeared very rude and she dint even bother to look at my face 
 The price was cheaper compared to other hotels around canary wharf