 Where to start 1 Reception employees are way too rude and don t belong to 5 stars chain hotels 2 Cleaneness of the room is a disaster 3 When you call house keeping no one appears to care about your logical demands I had to call three times to get my room cleaned then I approached reception where I was promised to get the service needed immediately but guess what NO ONE CAME TO THE ROOM 4 If you call concierge you d be lucky if someone attend to your call 5 The bath top is so old the water does not get drained You d get soaked in dirty water and soap And when you ask for the issue to be repaired you d be lucky if they ever intend to do it 6 The mattress is so old your back will suffer and you d need to seek for medical help by the time you re trip is over 7 The waiterses at the steak house where breakfast is served are out of knowledge of the basic hospitality issues This hotel does not deserve the huge amount of money I ve paid for The service I received at this hotel I would assume a no star hotel would offer One thing for certain I WILL NEVER STAY AT THIS HOTEL AGAIN 
 The only good thing about this hotel is the great location 