 The saga starts at check in although they had charged my credit card for the entire stay prior my arrival which is ok as I chose non refundable booking option they tried to force me to sign an old traditional payment slip on top When I refused they said they would not let me in to my room although they took my money for it After half an hour of nerve recking quarrel I managed to get into my room Then comes the part where it becomes an issue for the Trading Standards office The hotel is listed as a 5 star hotel but it is no more than a B B The pictures of the rooms I booked deluxe double have nothing to do with the actual one I had to stay in When challenged the front desk I was told the pictures on the site were of executive doubles and they get complaints often with no regret 
 Stay away i have travelled to 46 countries and many more number of cities Stayed in hundreds of hotels but I have not seen one nearly as bad as this hotel Apart from the central location of this facility which obviously is a defacto advantage which cannot be attributed to the people who run the place I honestly can say that there isn t one thing I can count as positive 