 At midnight I decided I wanted a snack I ask for two items marked as available 24 hours by an asterisk a Parisienne sandwich and vegetable samosas The concierge told me vegetable samosas aren t available at this hour I mentioned that it was marked as available He replied But I ll need to turn on the oven If you really need the samosas I guess I can do that stressing the point if I really need it and indicating his preference to not bother with more than he needs to do I replied no that s fine I don t need it Just bring me the sandwich When he finally arrived with the sandwich he set down the tray and doing so knocked out the TV s box He apologized and proceeded to tell me things weren t going well for him I told him not to worry about it and I m sorry to hear things weren t going well Of note some of the other staff were friendly and would treat me with a smile Other staff gave me strange looks with neither a greeting nor the semblance of a warm welcome I pride myself on being a warm kind generous person So to be met by such expressions by the staff was a bit disconcerting and unexpected Not sure it was worth the price but then little in London is 
 In general it s a beautiful hotel in a really excellent location quieter than something on any main streets but also central and and extremely convenient A place with such a location couldn t possibly fail 