 The only thing I didn t like was the frosted door to the bathroom It looks lovely and would be a great touch to the room for a couple but as I was staying there with my mum it felt a little awkward Other than that everything was fantastic 
 The staff were the most friendliest and helpful staff we have had the pleasure of meeting so far on our trip My son became very unwell nothing to do with the hotel he was already showing signs on the way there and ended up having the height go to hospital and the staff went above and beyond to help us with a taxi to the hospital warming baby bottles for us helping carry food to our room and even asking the next day how he is going Also a special mention and thanks to the door men and the restaurant workers for being extra friendly and super helpful The hotel itself was very comfortable clean and in a perfect location It s a short 2 3 stops on the tram to the city centre and the tram is basically outside the front door 