 Arrived in the hotel in the morning to leave some bags I asked them if they have my details as I booked my room a couple of weeks back via booking com but they said my name was not on the system even when I showed them my confirmation email They assured me that they will fix it but when we came back at night to check in they still said I wasn t on the system Then I heard another person complaining because she was in the same situation as me 
No Positive