 Booking com genius perks annoyed we didn t get our welcome drinks staff were awkward when we went to check in you had to leave your bags in the reception area right next to the front door they pre authorised my card but I wanted to pay with another and then still asked me to pay 50 security which they then said oh well we ve pre authorised that so I suppose we can leave it the worst thing is that we were on floor minus 1 the noise from the kitchen dining area was horrendous You could hear banging people up and down the stairs this was going on until at least 1am and at 6am you could hear it all again too Massive TV but no working freeview box 
 Beds were comfy location is fantastic for the value of the room we had Starbucks across the road literally 2minute walk to Kilburn Park underground station tea coffee in the room shower in the bathroom fantastic Free wifi 