 The room was not completely made up on arrival No soaps shampoo etc Dining is in a Caf which exactly that a caf breakfast was average buffet was dry Staff were inattentive one couple sitting next to us asked for some water the answer they got was It s over there pointing to the Buffet room They asked again and eventually the person got two glasses of tap water from the kitchen and dropped it down in front of them no there you are or any other acceptable comment from the staff member The two people got up and left The man was using a walking stick 
 Clean and tidy reception staff very nice