 There are number of problems with hotel business it is a four star hotel But the serv ce is below 2 star Before i went to hotel i stated that we request one queen size bed in standard double room There were two small beds in the room There were no slippers no luggage table etc in the room All of above might not be problem Indeed the real problem was the staff in the reception who is far from being a solution oriented irritable hostile acts to clients behaviours far from hospitality I will put the Picture of her below I have visited half of the countries in the world i stayed number of hotels having 3 to 7 star But i never seen before such a personnel I have to state that there were no problem with the other hotel staff we visited Vienna because of our wedding anniversary But we did not have happy times in the hotel because of above stated staff We feel ourselves deceived I will write all these reviews to hotel manager also as soon as possible in detail 
 The location of hotel is excellent But it is not on the main Street and horse drawn carriages are never pass in front of hotel as seen in the picture 