 Room was small and noisy due to overlooking Earls Court station No air conditioning so had to keep window open for air circulation Paid for deluxe room but couldn t find anything deluxe about it No spoons or stirrers provided for coffee tea in room TV unusable due to extremely poor and constantly disrupted reception Thin walls could hear other guests as well as staff walking down hallway No chairs in room other than vanity stool No refrigerator in room Room assigned 53 was difficult to access had to navigate through staff storage room and multiple trip hazards to get to room Not ideal for cancer patient with poor mobility 
 Staff were super friendly and efficient Less than two minutes walk to Earls Court station Plenty of nearby fast food restruants and food shops 