 The heating was a bit iffy Engineer came twice to sort it out and in the end left a heater I would use the hotel group again but they need to update and freshen up the rooms 
 Great location This hotel is very big with huge reception and very nice lounge area The room was fine but as with all hotels wear and tear takes its toll and the room is due a little refurb Very quiet room however on the 6th floor Ordered a room service breakfast which was OK but coffee was just warm Humphreys bar is very good Had a decent fish and chips well presented and tasty Location couldn t be better A stones throw from thr tube I thought the reception staff were very pleasant and capable I joined the loyalty scheme when checkig in which gave me free wi fi for no cost at all 