 For a 5 star hotel and having booked a deluxe room the cleanliness was not up to luxury standard it seemed to be very rushed Not enough plug sockets with some being foreign The room was very dull even with the curtains open no natural light could get through Very strange shaped room Room service is a tad slow add 10 15 minutes on what estimated time they give you 
 Front desk and doorman was pleasant Food in the restaurants is lovely Building and surrounding area well kept Elemis toiletries are a nice touch 