 Several key points to improve 1 Noise of cleaning people during the early part of the day 2 cleanness of rooms and replenishment of supplies are poor 3 Room allocation is not suitable and very little room for flexibility despite prior arrangement and promises by front desk staff 4 Staff can be more friendly and caring listen to the customer 5 Gym equipment needs attention to avoid injures liability issue 6 TV has limited channels 7 Rooms near corridors suffer from the noise of the double swing doors 8 Bathrooms can use some uplift and maintenance 9 No view was on the 7th floor and was upgraded to the 2nd floor with back side roof view 
 Rooms are large and location of the hotel is excellent The nearby stores and restaurants and specialty shops are great Gym is okay and over all entrance and setting are acceptable 