 Nothing everything was great staff room service fantastic Lyon star player 
 We arrived after a very long tiring and disastrous day where I had made a mistake and booked a different hotel for the wrong date We the had to find an alternative at 8 30pm in the West End on a Saturday not very easy However we found The Piccadilly and was greeted by the welcoming smiley face of Lyon who efficiently checked us in and served us a very much needed glass of cold prosecco as an arrival gesture We can t stress how lovely it was to be greeted by such a warm and friendly person and made to feel relaxed after such a bad day Thank you Lyon much appreciated 