 0 communication with the hotel we sent many questions through booking and direct e mail but NO ONE answered We asked if we could pay cash when we get there we inquired about the amount of money that was withdrawn Now 8 DAYS LATER the amount they took is still reserved and nobody is answering the staff s attitude gave us a wrong room the view we had a perfect view of a concrete wall see attached photos the breakfast the only edible things were the croissants the tomatoes were old the omelette was not done the thin walls we could hear everything that was going on in the other rooms 
 The only thing that made our stay worth it was the fact that a subway station was nearby 