 Reception check in was very busy and understaffed and a trainee was left to check me in on her own but she was a little slow and made a few small errors 
 Lovely Art Deco style hotel Great central location Also great for Heathrow express as it s three minute walk away Bedrooms are really nice and the bed was fantastically comfortable Didn t have food so can t comment As is often the case mini bar prices are extortionate