 There was a safety light in our room which did not have a switch to be able to turn it off I can t sleep with a light on so this was a little disruptive They did offer to send someone up to turn it off but I left it as is Hair dryer was hard to find it s in the study table instead of the bathroom which makes it a bit inconvenient Robes and slippers should have been provided along with bigger towels Walls are thin and windows are not sound proof so you can hear sirens and traffic noise from the rooms facing the street 
 This place had the most comfiest beds and pillows I ever slept on The staff were very friendly and were very accommodating with all the requests We got upgraded to another room as the first room we had had a weird smell coming from the bathroom I liked that room service was never intrusive and always tidied up our room once we were out exploring There was no ironing services but they can provide you an ironing board and iron The hotel was easy to get to from the Paddington train station and had easy access to bars restaurants and Hyde Park I highly recommend this place based on location 