 bed to small check in took card for pre auth yet failed to activate it so at our meal we had to wait for the waitress to sort it out before we could charge lunch request for no sauce resulted in extra sauce english understanding staff could have stopped this door to room did not lock due to door not hung correctly sack to maintenance manager in general staff were friendly but a bit unprofessional in front of guests waiters need to ask and not wait to be asked for things 
 location to westfields shoppping and train station 