 The hotel is on a really busy road very noisy traffic Upon arrival the window in our room wouldn t close so the room was absolutely freezing We asked a member of staff to take a look and they were with us within about 5 minutes to resolve the issue The staff couldn t have been more helpful my biggest complaint would be the rock hard pillows and ridiculously small bathroom the toilet was squashed between a wall and shower not the nicest of spaces to be in Like I say the staff we had the pleasure of dealing with were brilliant although I feel the hotel could do with an update 
 The room was clean at least 