 Staff obviously have had very little training Got ignored at breakfast so didn t have any Room was not cleaned Fridge not restocked Had to make a cup of tea on the bedroom floor as there was only one socket to use Had to buy our own water as they didn t refresh our room No face cloths in bathroom Dirty towels left in bathroom and not replaced Wanted to charge 100 pounds an hour to use the bowling alley No blindoubt on bathroom window where we were overlooked by another buildings window Nothing positive to say about this hotel 5 star what a joke should be related as a struggling 3 star would not recommend this hotel to anyone unless you want your visit to London totally ruined by incompetence 
 Great location