 On arrival the Chinese lady at the desk was very rude and unhelpful The room was dirty and the window sills was full of cobwebs and dead spiders flies Our room was on 12th floor and every 3 minutes could hear the tube train which sounded like thunder Windows was dirty and didn t open which didn t help with the aircon making a loud noise which is why I think they put in a small desk fan Food in the Indian restaurant was sent back and as for the breakfast well I would have taken McD Breakfast any day 
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