 1 During check in got the feeling that they wanted to get us off of their desk asap 2 The hotel is far away from the city centre will take a day to get your head around the tram system 3 The reception staff was not friendly 4 Asked for a universal plug via phone I was asked to come to reception only to be told that there are no plugs available 4 Asked for an ice bucket got a few pieces of ice in a plastic bag 
 The room was clean Bed was comfortable