 Not to have the heating fully on when it was a warm day as it was stifling We did turn it off and put the fan on Replenish empty tissue boxes and the drinking water 
 The staff were very friendly and very efficient and helpful it was very clean and tidy The breakfast was a buffet and was nice as a buffet can be The bed was very comfortable and it was a great location just off Kensington High street and Kensington Palace The tube was 5 minute walk away which was a bonus for day trips around London 