 Lifts not easy to use and not always working Pillows on bed far to soft and un supporting Big draft in the Grill restaurant during breakfast Doors need to remain shut Not easy to get a seat in the cocktail bar No tea or coffee making facilities in room 
 Bathroom was first rate and very useable Breakfast buffet was excellent Room keys reliable and easy to use Staff were attentive and friendly Cocktail bar staff were excellent with a GSOH Drinks were first class Check in and out was quick and efficient 