 Requested early check in but were told it wasn t guaranteed when we arrived at 10 30 am so we came back at 12 00 pm to find rooms still not ready Offered upgrade as it was our second time had a child screaming all night and sound of tube meant not much sleep was had Maintenance workers left dirt in the corridor we were staying in Heating didn t work without assistance from staff If paying privately wouldn t have been impressed 
 Breakfast was fantastic and very welcome after a relatively rough night 