 Upon arrival I ve paid up the full amount of my staying and my credit card was double charged the previously blocked deposit of around 100 Euro Reception staff had promised to unblock the second payment but only the next day The next day they pretend to do so but the sum was again blocked in the evening I ve called to my bank and they said the return was done incorrectly by the Hotel Thanks God I ve found out before any shopping otherwise could be humiliated in one of Milano boutiques This is not to mention the broken shower in my room had to change the room Fitness room tiny and stuffy as hell And even it s a 4star Hotel be ready to pay additional cost at the breakfast if you want a real coffee made by the machine or fresh omlette Extremely dissapointing 
No Positive