 many things but to expose they needed aprox 10 min to open the door next morning they tried to charge us for additional bed 48eur although we asaked from the beginnig that we need additional bed for our child we wrote that the child is 13 years young and they put into the room a bed for 2 years young child they were very unplesant claiming they have right but you can check than they finally make a bed that was aprox 140 cm long picture attached it was immposible to sleep on that bed even for 13 years young child i have never complained in my live but this was to much the boss was next morning also verry arrogant i will also send a report to best western we make aprox 40 stays in a diffrent hotels per year allways hollidays i know what a am taking about and this is not a best western i know best regards
 leaving that hotel