 When we arrived we were told we weren t staying at the hotel and that they d called me and informed me No they never I was really annoyed We had to check in there and a chap took our two bags up Westbourne Terrace and across the road to an entirely different hotel Due to building works apparently Had booked luxury rooms at the booked hotel had little more than broom closets in the alternative offered if we hadn t been rushing to get out for the theatre wouldn t have stayed Our two single rooms were so small they didn t even have a bedside table and that was for my Mums birthday Mothers Day treat sorry Mum Refund please 
No Positive