 The lift was not working on our floor so we had to carry our bags up the last flight of stairs The lift is also quite small and a little claustrophobic We were so excited when we saw the TV in the bath but it didn t work and that took a little tiny bit of the shine of what was otherwise a lovely stay 
 The staff were very helpful and attentive The room was spotlessly clean and had everything we needed for a one night stay Location was perfect to be able to scoot over for an early start to Hyde Park for the Royal Parks Run Sat night we dined in the restaurant and were really impressed with both the food and service Breakfast was also scrummy 