 We had two issues one of which was slightly resolved There was a definite heating issue with our room Our room deluxe would not heat above 60F 15 C It was a freezing week in Paris and it was difficult to come back to a cold room The staff supplied a portable heater and each day they said they sent someone to repair the heating and that it was repaired It was not The space heater was sufficient but given the price of the room this should have been resolved in a different manner I suspect there were no other rooms available as this was over New Year s Our only other thought on how our stay could have been improved is if the hotel offered a petit dejeuner of just coffee juice and baguette or croissant We are not big eaters in the morning and did not want to pay 25 euro per person for a buffet when we eat so little It was easy enough to walk to a different brasserie each morning but it would have been nice to have the option to stay in the hotel for breakfast 
 Our room was exceptionally quiet and very comfortable It was a great place to relax after walking all day in Paris A fabulous location this little boutique hotel is intimate and the perfect marriage of location quality and comfort The main rooms are beautiful from the jazz bar to the fireplace room which are decorated elegantly but is not overly ornate like some of the 5 star hotels This little hotel has charm and is very romantic The room had a very comfortable bed bedding an umbrella which came in handy the one day it poured a safe for storing passports and jewelry a cell phone for our use with free international phone calls maps etc and little details such as chocolates with evening turn down service and a flower left in the bathroom A half bottle of champagne was left for us on our anniversary which was very thoughtful The staff could not have been more friendly and put up with our rusty french and spoke english when we hit a wall 