 No complimentary shower gel in bathroom or walk in shower Room service menu limited and expensive if required after 10 pm Food in bar restaurant average Though plenty of choice close by In hindsight I would have waited to book until much closer the time as room prices drop dramatically on line and breakfast is also included in deals Anyone booking two days before my visit was paying 60 less than me and had breakfast included A little annoying considering I honoured my booking reservation 
 Bright clean room Good air conditioning Good choice of 3 on site restaurants or other local well known eating places Wide choice for breakfast Friendly helpful staff 2 mins walk to Kensington High Street and tube Easy 20 min walk to museums and 15 min to Royal Albert Hall Hyde park minutes away so handy for lovely walk to Serpentine etc