 Dirty smudged mirror on arrival in room Kettle didn t reach any surface could only use it on the floor or the bin see photos Room was conciderably smaller than it appeared in adverts Lift was working had to use and carry very heavy bags up quite steep stairs 
 The location was top notch for our stay as we were going to the O2 to see a band Hotel was clean and pleasing to the eye Helpful and very friendly staff