 The reception staff were not polite and welcoming I had a feeling I was there for them and not vice versa No smile on their faces not accommodating requests I did not feel welcomed 
 5 mins to Central Station hotel located in a quiet street 30 mins walking to Duomo and other attractions Clean room and bathroom cleaned every day and towels changed Breakfast ok nice selection of food although a bit limited However you are offered a real Italian esspresso or capuchino included in the breakfast no extra charge Nice ladies working in the breakfast area 