 The room probably could do with a little bit of modernizing but it was by no means grubby The hotel is around a 10 minute work in both directions from a tube station so when you re going back and forward several times it puts a bit on your journey 
 The customer service was superb especially by the concierge staff They were all very friendly and helpful The hotel also accommodated our request for a higher floor and we were put on the 7th The beds were extremely comfortable and everything was clean and the room was fully equipped with tea coffee facilities bottled water and shampoo soap etc The price was also very reasonable for central London The location was walking distance to oxford street and plenty of restaurants supermarkets around