 The airco is often not felt as the sun is shining right into the room Cleanliness in the room was below the level of a 4 star hotel Even after mentioning it to the Room Division Manager we could see the difference however it was still not completely clean Finding a hair in my breakfast plate was all but fun It took my appetite away 
 Location of the hotel Jill the room division manager and Tara from the front office The room and its amenities were wonderful The staff was friendly and you could definitely notice that the hotel was brand new Park Plaza is most definitely a chain to recommend 