 The food we had as evening meal was definitely under par When I asked for garlic mushrooms in a cream sauce on sourdough bread it was greasy and soggy toast the same was the experience of cheese turnovers on champ literally 2 soggy cheese pasties on mash potato the cream sauce tasted literally like cream with green chives tasteless We expected a much higher standard that matched the quality of the hotel and stay utterly disappointed Especially as it was a celebration trip for my husbands birthday We did mention this at check out to the lady at reception who s name escapes me but she was so helpful PR We were offered an apology and service charge refunded 
 The room was beyond expectation Overlooking the Thames with a fantastic view Beautiful large room with excellent facilities and so clean and comfortable 