 Hotel was very busy lots of people checking in and out 6 elevators but only 2 were working so we had to wait ages to go up to our room Our room was OK old a bit tired and quite small Air con works way too loud as well as small fridge under the TV Breakfast at the hotel is 12 pounds per person however not much to choose from and dishes did not change over 5 days we have stayed there Breakfast time also very crowded 
 Location was great Underground and buses going to central London Harrods Westfield are just few steps away from the hotel Lots of shops and restaurants Very convenient location Big window and comfortable bed in the room Staff very friendly and helpful We had in room dining few times and the service was very fast spaghetti carbonara very tasty 