 Some Staff in the club breakfast room were poorly trained I asked for a pot of tea as the first one poured direct had a strange taste and the waiter asked if it was ok to use the same cup My partner asked for the fruit as bowls were empty and it took 15 20 minutes at which point we had finished breakfast Ordered bottle of wine AT the bar which was vastly over priced 39 and extra 3 service charge automatically put on bill was taken off when I pointed out I had served myself 
 Fab location and the club rooms are v spacious by London standards Had a 12th floor room which was quiet and one of the few hotels I have stayed in were I didn t need to ask for more toiletries which were fully restocked each of the 3 days of my stay 