 no complimentary water This was my third or fourth stay and I think the last Instead of a welcome back and perhaps an upgrade I got a tiny room different than the specific floor I requested I was in town for one night and had forgotten my phone chargers Staff couldn t help and more or less had a sort yourself out attitude until I sourced one which needed an adapter they let me use theirs while telling me twice that this is the staff s property and not the hotels 
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