 The first day we were put up on the 4the floor club room which didn t meet the expectations at all Later on the 2nd day on our request we were shifted to the 2nd floor which was a better room however coffee tea machine wasn t provided in the room as mentioned on the website they ran out of slippers and hot water wasn t coming in the toilets for 2 days and heating was not working in the toilet But the staff is very friendly and goes out of the way to accommodate their guests requirements 
 We liked d location and proximity to the tube etc 