 There were two complaints from us 1 The first night we arrived late in the evening and asked the staff about a place to dine nearby The guy pointed to the one that they advertise which was far far away from the hotel We walked for 10 mins with a toddler but still weren t even close the that place So we settled for one of the many places along the route The strange thing is that there were other streets with other options he could have pointed us to and save us time and effort 2 The air conditioning did not work properly Even if set to max cold it was blowing slightly warm air When we called the reception they changed something but the issue then was that even when set to max heat it was blowing cold air All through our stay we had to call them 3 to 4 times just to get the AC adjusted Then why have the dials in the room at all 
 The staff was very helpful Initially we were given a room which was attached to the bedroom of the next room and our son was poorly on the first day so he was noisy the first day Our neighbours didn t like this and came to us to complain We immediately reported it and were given another room by the staff later that day The staff made it clear that our neighbours had no right to complain to us directly and should have contacted them in the first place They also said that they have a policy to not give such room to families with young children but something went wrong in the booking process The breakfast was also excellent 