 the iron in the room was uncleaned and left stains on my shirt when i used it
 Since we are returning guests at this hotel they prepared some macaroon in our room to welcome us upon arrival a very thoughtful gesture Facilities are great Enjoyed a spa treatment there acceptable price with nice service Didn t opt for the breakfast buffet so we went to the Illy s cafe at the lobby Very good coffee and croissant The staff there are friendly and cheerful as well A taxi stand right outside the hotel conveniently located walking distance to london eye and big ben saw that they have free kids movies screening at the function rooms regularly