 This is a small hotel so doesn t have too many staff Not all staff spoke english either so I had to wait to check in for an english speaking member of staff I waited for close to an hour after being told I could check in at 2pm It was a little frustrating after a morning of travel Staff were eager to please but don t expect the exceptional service you might get from a bit chain I guess that is why you choose this place Lots of character fabulous location and very easy to access and all the perks of a small boutique hotel Just misses that polish you get from some very well oiled hotels I d stay there again namely for the location and proximity to everything 
No Positive