 The staff gave the impression that they were only interested in getting as many people in and out as quickly as possible rather than taking the time to ensure individual guests needs were met despite the Hilton literature dotted around the hotel promoting the opposite Other than that a pleasant stay 
 The room was clean tidy and organised Presentation cleanliness and ambiance of the lobby and groundfloor facilities was very nice We weren t due to check in until 15 00 but our room was ready by 13 30