 Again staff very rude When I questioned them about the confirmed upgrade they stiff armed me By looking at the well posted room map it was easy to see we had been stuck in a small room
 Cleanest hotel in many years But staff a bit stuck up and not helpful They did NOT give us the upgrade we earned w booking Com When I asked the front desk to break a large bill they told me to go to the bar Will not stay there again Too many other nice hotels in same area