 There was no complimentary gin available in the Club Lounge at 6 45pm on Friday So no pre dinner G T Very poor and not re stocked before 7 30pm despite several requests Given we were offered complimentary use of the Lounge with our package and that it was re iterated at check in this was pretty poor from a 5 hotel Stock on the breakfast buffet in the Club Lounge wasn t replenished quickly enough given how busy it was at 9 30am on Saturday Breakfast was good though once it was filled up Overall the Club Lounge was rather disappointing the staff and there were always several didn t seem to manage the volume of customers well not what I d expect from this standard of hotel 
 Very comfy bed Enza was an excellent member of staff at breakfast very friendly and efficient Excellent value menu in the Chiswell Street dining rooms for Friday night dinner excellent value menu with very good service and excellent food Wine reasonable prices to for quality wines 