 Rude staff at reception Had to pay an extra city tax Awful service and food at ay restaurant at the hotel Cold burger and raw salty chips and really undercooked Staff were very slow and had no knowledge of menu We decided to have breakfast one morning and had to pay 19 euro each I got room service one night and the room cleaner did not take it away we also stripped our bed as we wanted it changed however they staff made the bed up with no sheets 
 Bed was very comfy The room was nicely decorated however some parts of the wall closest to the ground were not finished I e missing wall paper Good spa however pool was not working but we got it half price Massages very nice Breakfast was hood however very expensive Little shop also good 