 Some Staff were a little offhand and casual during breakfast service and reception lacked some genuine warmth and interest which one hopes for at a boutique hotel in a major city like London Others were superb Room was a little noisy with guests entering and exiting earplugs provided and lacked seating If you have to stay in don t rely on the in house entertainment 
 Staff struck that nice balance of informal and professional Location close to Notting Hill Gate station and key attractions is great for exploring Great bed and lots of room in the room Public areas are attractively styled and food was good Wifi was good 