 The cleaning person wasn t very thorough She didn t restock the toiletry items or the Kleenex And the sink was VERY slow draining through out my stay It s a 5 star hotel so I would have thought small issues like this would be taken care of immediately This is the one area they definitely need to improve on 
 I LOVED this hotel Even though I didn t have a canal view room extra my room was still VERY lovely and over looked a courtyard The room was spacious and clean and the bed was very comfortable 