 The Internet in the room we had did not work we were told there was a problem on the 5th floor but next door and the corridor had wifi The pillows were awful and there was no spare ones The heating did not work and in the shower the water flooded The staff were friendly and gave us a free breakfast However at the price we paid these things should not happen We were told that the management would be writing to us and that was a month ago and we have heard nothing 
No Positive