 While we assumed breakfast would be a buffet we hadn t realised that we wouldn t be able to sit down when we went to the restaurant so had to wait for a table in the lounge this would have been ok if we d known in advance but as it was the 15 minute wait for a table meant a brief and very rushed breakfast as we had to checkout and get across the city to Marylebone to catch a train Had we known in advance we could have timed our morning better as it was the rush spoilt our breakfast in fact we left before we d finished and being anxious about catching the train the only one we could catch to meet a later engagement that day made it all a bit stressful Better advance communication with guests on this would help 
 This trip was all about location for us a little Christmas shopping up the road and we had tickets to a Candlelight Christmas concert at the RAH and this was close enough to walk This was a lovely treat our Christmas present to each other We asked for a room near stairs lift on the first floor as my husband is claustrophobic they honored this request when booking which was lovely of them 