No Negative
 All individuals working in the hotel were very helpful fast and respectful therefor the hotel is the best hotel in london from my prespactive They even upgraded my room without any extra charge They clean room twice a day The lady who takes care of services asks daily about any thing the room occupier needes Even after they finish their services The food was amazing specially the and the coffee ristretto the best in london because the coffee in other places was not good even in the very known cafes The shrimp cocktail and the thai was amazing It has the taste of thai spices in it 