 A new employer unable to do her job at the reception was nasty to me It was the days of the terror and I asked if the trains were leaving to Italy or not cause they said frontiers were going to be closed She answered to me that she was busy hotel was in fact empty cause all afraid they left and that it was not her business to phone or find a solution for me I never found a concierge like this and I have travelled for more thans 20 years She even said that dogs are not welcomee there and that I cannot come back with them So I called the other genius employer named Moussa in his day off and he helped me in every one of my doubts and solved all the problems this unpolite inefficient unprofessional caused 
 All is fantastic in this hotel They are very gentle I am a recurrent guest for many years now I even come with three little dogs and they are well accepted The clenaing with alina was perfect in my room in spite of dogs Only at breakfast is fruit is missing and also a fridge in the room would be perfect 