 Room wasn t ready on arrival 1 45pm was told it would be 1 hour 1st they gave me a family room on the 6th floor when I returned this was changed to the 1st floor which was a double room not a family room as booked when explained to receptionist she said this was fine when entering the room the maid was setting up a Z bed in the corner this was clearly not a family room when I complained they said this was the only room available 
No Positive