 I felt like lived at 3 Hotel ask and we will try to fix but at 400 euros night Our room 1705 and 5 let me feel 5 Personal touch was lack at our stay at Hotel 1 Hair dry socket 220 did not work in the bathroom not fixed on our stay Had to wake up my roommate at 7 am while using it A hair dryer shuts down in 30 seconds overheating had to ask second dryer 2 Telephone I was not heard on the desk table not fixed on our stay 3 no hair conditioner in the shower 4 windows should be cleaned from outside 5 my Stay bill could not be printed some troubles 6 we took a ride by bycicle to have a Press Reader access to read newspapers to Europa Hotel why not in ccura As at executive lounge only 1 English newspaper 7 came back to had a lunch at Hotel and fully booked we got a table for 1 hour from 18 30 1930 question why reception did not advices to book it at check in While conference was in the Hotel 1 no toilet paper in the lobby while conference was in the Hotel we informed once but in two hours again was no paper imagine 500 men with no paper 2 at executive lounge had always to ask for wine napkins clean table bottle openers snacks attention have to dials 888 not 888 as written to room service 3 to get a taxi at Hotel impossible asked for considerar help and waited outside without help caught outside Hotel was plenty taxi waiting why to work 200 meters in cold in 5 Hotel 
 We had 3hours lovely Walk from the Shiphall airport use a bycicle road to Occura Hotel asked Hotel by telephone on possibility to walk answer was to take a taxi The view from executive lounge and possibility open the window in the room we rented bycicles thanks to Sofi from hotel reception we got them for free at check in we got upgraded for one night we booked for two nights at different rates with the same room and access lounge also we got an access to business lounge till 18h check out was at 12h Stuff helped and cooperated in everything Thanks to house keeper my jeans were dry in 30 min 