 We had urine left on our toilet The cleaner came to correct this but we were not apologised to No milk is supplied with tea and coffee making facilities We rang reception to be told we do not supply this but then 10 mins later someone came up with a little jug Twice when we rang reception we found staff very rude answering the phone The tv in the room had no English channels and no hotel staff wanted to help us Breakfast is continental with bacon egg and hotdog sausage But there is no beans tomatoes mushrooms etc to complete a full English so don t expect this Food is very nice though 
 The room was lovely beautiful bathroom windows open nice and wide good amount of wardrobe space safety deposit box beds nice and comfortable Found extra pillows and duvet in the wardrobe Tea and coffee making facilities Hotel nice and clean Breakfast was lovely Nice quiet environment Not rushed Food nice and hot Reception staff mainly friendly and 1 was extremely helpful 