 Extremely disappointed for the room sizes and configuration This seemed to be the style and configuration of the ibis budget hotels I frequently stay in hotels and the Novotel on numerous occasions This simply did not have the same look and feel as the rest of the Novotel chain I was really disappointed when we had a late lunch in the restaurant My food order was completely wrong and part of it didn t even show up so I asked for it to be cancelled and taken off the bill in the end I think there was a communication issue as the staff did not understand English very well I wouldn t expect the overall level of service from a Novotel chain 
 Location and price were good value on site parking was ideal for London