 I would ve given a higher rating but the staff and customer service leaves a lot to be desired with 1 2 exceptions who were responsive helpful I rarely put in requests when I travel but it so happened that I needed to carry a number of bulky items so I requested for a paper bag to hold them The staff completely forgot my request and had to follow up 3 times in a span of 1 hour to check on the status only to be told they didn t have it in the end During another instance I requested to borrow a pair of scissors and they forgot my request Fed up after 30 minutes I had to go down the front desk to get it myself only to be told they were too busy to bring it to my room 
 Walking distance to the tube and vibrant surroundings around Shoreditch Hip happening hotel it gets loud at night and the lobby gets really packed on weekends I didn t mind these at all but it may not be to other people s liking if you re looking for some peace quiet 