 Sound proofing was on our and the Hotels list of inclusions The 1st night was sleepless as we heard every cough of an ill man in 414 There were two narrow doors seperating 412 and 414 so it was not sound proof Luckily he left after 1st night 
 Staff extremely friendly and helpful A lovely cleaning lady outside 412 Concierge so helpful and organised V impressed that he remembered my name on 2nd visit to desk 