 Staff can up their game Made service didn t come one day and told the management staff Came back later and still wasn t clean since their records incorrectly indicated it wasn t clean without verifying Then the made came and confirmed but then left our room unlocked and walked away Asked for extra pillows and got one Waited for five minutes for two desk attendees to help with siteseeing information when we were trying to check out to catch a plane The smoke is really an issue if you don t smoke The lounge is in the middle of the hotel and that is the smoking section so the whole hotel smells smokey 
 Location is fantastic All the furnishings were classic and matching the hotel architecture Room was very spacious and dual balconies were wonderful in the Michael Douglas room There are opportunities for improvement but the value was great so I would consider staying there again 