 The staff were very rude there customer service skills were shocking The food was disgusting the value for money was very poor the rooms were far to cramped The lift was out of service more than once not ideal for somebody with a physical condition Mainly the paying system was rubbish your staff told me and my partner we could pay as we were leaving on the Sunday I went to pay and they informed me I had already payed through booking com The account the money was taken from was not mine it was my daughters this wasn t acceptable You need to up your staff training and take a serious look at your facilities and how your staff treat your customers 
 Nothing