 Not a big issue at all but you can t use the lift after 10 30pm which for us was fine but being on the third floor might have been more difficult for people who struggle with walking The sign in the lift mentioned to contact the staff if needed so I m sure they would remedy the situation either way 
 The hotel staff were very friendly and the rooms and hallways were spotless Amazing shower rooms are on the small side but for London a great place to be 