 We booked a number of rooms and there was confusion between who should be in which one of our group ended up paying for a room that had already been paid for which was a bit irritating A really minor blip though 
 The service is outstanding the rooms amazing we stayed in the Chambers suites and the location couldn t be better The staff couldn t be more helpful if they tried nothing was too much trouble The building is architecturally stunning the decor sympathetic and opulent it s an amazing restoration job A really great experience We can t wait to come again 