 Tiny gripes Pillows too hard for us we should have requested house keeping to find us some softer ones and the room was cold despite our having set the heating temperature high again we weren t there long enough to ask someone to fix it They were such a good crew I m sure they would have solved both issues neither of which spoiled our one night stay 
 Best staff and welcome we have ever received at any hotel anywhere in the world This will be our hotel of choice when we visit London again 