 the room we were put in was so noisy we could not sleep the main large air pipe was out side the room window which only had second glazing sounded like jumbo jet the breakfast was freezing cold the hot plate you could put your hand on it freezing cold the bread slices were rock hard only 2 slices out of 10 were ok the toaster was so slow to toast the staff give no instructions on coffee etc you at to work it out yourselves e g self service no cutlery on table or available at to borrow my wife s teaspoon asked staff i got ignored the signs on appliances were unreadable especially hot a cold colour code was the smallest spec the shower control handles had no signs at all was trying to find which tap did what for 5 mins the coffee machine instructions were so small we at to take a picture on the phone to enlarge to read the heating control did not respond we were freezing 
 the Hilton receptionist were excellent and tried to resolve the situation the room was changed to a quiet room the location was excellent