 1 Coffee is dreadful with all 4 in my group expressing disgust both filtered at breakfast as well as the alternative machine For this price of hotel this is an easy fix and needs serious attention 2 When booking an extra night accommodation to the 6 days we had stayed I was quoted 4 times multiplier to the previous room rates Needless to say we moved hotels Demand had increased but I actually went up to a 5 star hotel 2 minute walk and saved just over GBP 200 per night on what Holiday Inn wanted to charge So no appreciation of the 6 days prior business or to incentivize a return I suggest they look at their policy
 1 Location proximity to public transport cafes restaurants Green park for outdoor activity Historic buildings and galleries Shops too 2 Breakfast met expectation given class ranking of hotel except the coffee see didn t like comments 3 Quiet bedrooms given busy location and enough space to feel comfortable to be in room if needed to work etc