 Service was shocking We were giving two single beds pushed together asked if we could have double blanket and never received Ordered food and drinks didn t come on two occasions both times had to re order and received wrong food got drinks when food was finished that s how long we waited Paid for shuttle bus staff didn t take note and was asked for it again Room was filthy dirty underware left under bed room very dusty and unclean Staff not very professional When we arrived we were told there was a rooftop party and we couldn t go because tickets where sold out would have been nice to be told about this party when we booked room Instead we had to listen to the music from our room below same evening lifts broke and we were all stuck downstairs with all the party goers for 30 minutes Not a pleasent stay for such a pleasent place 
 The 17th floor bar food was nice Mattress was comfy even if it did slip apart Shuttle bus made things easier Nice walk to city but takes an hour 