 The entrance of the hotel does not indicate at all that you are entering into a 5 star hotel and their lobby is just too small for a 5 star hotel We were given an upgrade which did not look at all like an upgrade and we were shifted to a partner hotel on the same building which honestly didnt feel like a 5 star hotel it honestly felt like a downgrade After going back home i reallized that they have blocked some amount from my credit card even thought the room was prepaid in full and we havent billed anything to the room during our stay 
 They have an excellent location in the heart of milans main attractions