 Twin room of limited dimensions and the size of the single beds really uncomfortable and unexpectable from a 5 star Hilton hotel Limited guantities of soap and shampoo in room Mini bar locked and needed a credit card deposit to be at guest s disposal Breakfast room overcrowded and staff without necessary experience to deal with such a great number of visitors Great delay during preparation of hot dishes like waffles and omeletes Reception desk always busy Propably understaffed and somewhat nervous Not free wifi in room in 2016 unacceptable And finally Hilton Honours benefits free internet etc not provided because according to reception the reservation was not made through Hilton com 
 The proximity of the hotel to the old town and the convenience of its location nearby underground station Westbanhof and CAT and central shopping mall Porters kind and ready to help with taxi and luggage 