 Technology in room didn t always work and was overly complex eg 3 buttons to turn on a bedside lamp breakfast set up made it crowded when trying to get a coffee lifts take ages our booking wasn t registered when we arrived All relatively small things but for a 5 star hotel it didn t feel that special It was fine but more like a 4 star which is disappointing when you want the wow factor 
 Breakfast was good spa staff friendly pool etc relatively quiet 