 Building work started at 8am so meant there wasn t much chance of a lie in 
 The staff were all very professional and helpful When we arrived they gave us advice on bus tours etc This wasn t a hard sell it was just to be helpful to us When we were struggling with tickets for a show the receptionist offered to print them for us above and beyond I reckon Also because it was a special occasion they delivered a bottle of champagne to our room Unexpected and very much appreciated 