 The bar stopped serving hot drinks at 4 and after shopping I really wanted a coffee The service was slow at breakfast and getting drink top ups were frustrating as there was only 1 staff working on drinks This was New Year s Day My French toast was gorgeous on the first day but on the second it was cold The other frustrating thing was New Year s Day the roads were closed we walked ages in the rain to find a taxi Not good for my heals or my hair 
 We were greeted at the hotel and it was a pleasant checking in transition staff were friendly and professional and also extremely helpful The hotel was clean and spacey and classy The concierge was helpful and quick which is what I like Service was good and prompt apart from breakfast they seemed a little stretched The hotel smelt gorgeous The bar cocktails were nice The location was perfect as we ate at Nobu across the road a favourite of mine I would stay again 