 We booked the suite with SPA acces which we were unable to use as there was no hot water the entire day We could not even shower Nobody informed us at the check in so we found that out as we went for a shower The staff was very unfriendly and did not give us the opportunity to enjoy the SPA another day We wanted to make a formal complainnand they were also dening to have the complains book made us waste 30 mims more 
 Not much to point out in ths section