 Firstly the lady at the check in desk was quite unfriendly she did not greet us She didn t prompt us to provide any check in information once I said would you like the booking reference she then sighed and said ok She asked for my card and passport and then gave me the room key Considering I have never been to this hotel before she did not advise what floor I was on or where the lifts were never mind wish me a pleasant stay I then asked her what floor she said 9 I asked if she had a map she simply said you have to go to concierge for a map It was not a friendly welcome and this lady made a bad impression on us for the hotel and our holiday Room was quite small for a twin room and beds were together so although we paid for twin it was just enough space for a double No kettle for tea or coffee no water bottles which for a 4 star hotel I would expect 
 Location is good down the road from Arc de Triomphe and close to metro 