 The furnishings of the rooms are starting to tire a little and could do with some updating Late check out being set at 1200hrs is a standard check out in most hotels Late check out usually means 1300 1400hrs For those catching later evening flights it would help to have a free late check out set at 1400hrs for comfort and repeated visits 
 All of the staff front desk concierge housekeeping room service etc where extremely helpful and always ready to assist Excellent location good facilities easy access to all key areas of London excellent breakfast buffet one of the best selections I ve seen uplifting and great contemporary interior decorating in the common areas good selection of television channels in a variety of languages and generally very accommodating especially with last minute changes extensions of stay 