No Negative
 Went with a girlfriend who was visiting from the states The customer service provided from the staff was one of the best I ve ever experienced We were given information for all kinds of things an outstanding high end restaurant the address to an English bookstore hours to the Jimmy Choo store storing boob milk I was pumping storing my milk in the fridge but on the last day our train wasn t leaving until the late afternoon and then when we came back I wanted to pump one last time before boarding the train but the spacious public bathrooms at the hotel didn t have any plug ins so when I told the concierge he set me up in an actual room for privacy and comfort Now if that isn t service I have no idea what is My husband found the hotel and did all the research so he set it up for us Now I understand why they are rated so high 