 It was noisy until after 11 30pm The tube I could hear underground and my window looked out onto a lounge area I was lucky as only a few people but could have been noisy if large crowd decided to have little catch up there Noise from other rooms on floorboards But sort of all expected in central location 
 The staff were just lovely I am Vegan and the breakfast staff made sure there was plenty for me and were very helpful and welcoming and proactive to guest needs They all seemed to enjoy their jobs and take a pride in what they were doing Guest were a priority but if not helping guests they were active in cleaning and stocking up Great to see The whole place was very clean and tidy The room was clean sparkly and comfortable Everything I needed 