 Reception service and furnatures
 1 No service to take the languages to room after the check in 2 Big hotel with few people in the reception to assist customers 2 furnitures were very old and room very small compared to Novotel den haage suites This hotel shall be rated 3 stars and not 4 stars and shall be removed from Novotel hotels network 3 the tap for the bath room shower was missing and was very difficult to use the shower 4 I booked and paid for two a triple bed rooms but the 3rd bed in both rooms was not prepared We found the sofa and then we asked housekeeping to provide the bed sheets and blankets in order ourselves will make the bed 5 reception and housekeeping took so much of times and frequent calls to remind them to bring the bed sheets and the blankets to prepare the sofa bed 5 hotel doesn t serve daily free water bottles as minimum 