 The pillows were awful flat and hard I tried adding another different pillow but then it became too high up for me and still hard There wasn t anywhere to park when we arrived but we were lucky to be able to park on a residential street close to the hotel parking is on a first come first serve basis 
 The night receptionist was really helpful and the morning receptionist seemed friendly The beds were comfy and the room a good size for two adults I was dubious about how well the curtains would shut out the light as I like to sleep in absolute darkness but they didn t disappoint at all With regards to the location we were coming back from a wedding outside London so it was ok for us but if you are coming from abroad you may want to stay closer to the city and not on a very busy road where the entrance is All in all I liked the hotel modern features but still has old ish decor Very clean and bathroom a good enough size The walk in shower is very spacious and had two different types of shower heads oh la la I prefer showers to baths so this was perfect for me 