 nothing 
 staff were lovely and very professional treated like you were a VIP Very central to everything and a lot of landmarks are walking distance Rooms are quite small but immaculate and loved the floor heating the mobile phones which you can use outside the hotel is great you can make calls and it gives you 3G so you can use as a map brilliant idea There was always complimentary hot chocolate and shortbread in reception which I loved lots of extra touches which made this a fantastic hotel definatley would recommend