 Multiple issues Power failure in room Room not servicesd for a whole day then housekeeper knocked the room door at 6 30pm to see if they could do it then No actually after a busy day in London I wanted to relax Only part order of room service arrived by the time the missed items arrived the rest of the meal was cold Charged for a movie we never seen a movie Spa area very poorly controlled naked adults in sauna whilst there were kids around When reported staff who were sitting at the desk rushed through but my point is it should never have been allowed to happen Very disappointed 
 location 