 After spending a considerable amount of money at this hotel We checked out and were waiting for our driver to Heathrow that we arranged via the hotel concierge service We bought Starbucks coffee for the long car ride a hotel staff member rudely told us we couldn t have outside drinks and wanted us to have it outside my traveling companion was my 80 year old grandmother and I am pregnant There is no signs in the lobby saying you can t drink outside beverages I will never go back again The worst customer service ever 
No Positive