 The reception staff weren t particularly friendly or helpful No help was offered to take our cases to our room when we first arrived Also if you have a fear of lifts this isn t the hotel for you This is the first hotel I ve ever stayed in where there wasn t the option of using stairs to get to your room The emergency staircase led outside and not to the rooms My Mum and I were forced to use the lift which created an anxiety which we d have preferred not to have on holiday We wouldn t return there for this reason Lovely quiet room though and very comfy beds No dressing gowns or slippers and no tea coffee making facilities in the room 
 Very quiet clean room and comfy beds Very good restaurant 