 Staff could be more attentive We requested ice the fridge did not keep drinks cold and we had to call the front desk twice before the ice arrived A room service cart with dirty dishes from the previous evening was still in the hallway the next morning 
 Beautiful design hotel in a quiet exclusive part of Vienna Beds are comfortable Great selection at the breakfast buffet and a wonderful view at the rooftop terrace The hotel is walking distance to many tourist sites such as the St Stephens church and the main pedestrian shopping area 