 The one thing that is hard to forgive is that upon our arrival non of two staff members present replied to our good evening with any answer and ignored us for 2 minutes I think even being on the phone you could say something like excuse me I will be with you in just a second A bit dissapointing
 Comfortable bed cleanliness nice view from the window eiffel tower view room 15 minute walk to the Eiffel Tower Espresso and bottled water available in the room