 Signage to the reception area from outside was not very clear my taxi driver had to go around the car park area to distinguish the conference entrance to the hotel entrance as from the outside it is not clear that reception is on the first floor Buffet dinner was nice but the desserts were disappointing they tasted like defrosted cakes 
 Room was very clean and bed very comfy except for the pillows but that may be a personal thing I was given a free upgrade on check in which made my stay Staff were friendly and helpful at all times The location of the hotel to the tube and bus station was amazing being less than a 5 minute walk I would certainly return 