 Didn t get coffee when we asked for it flagged someone down eventually Waited 20 minutes for it to arrive and gave up Not the most comfortable pillows on the bed 
 Location excellent Room size and facilities tea and coffee in room were good Lovely helpful doorman Staff in the main part were helpful and attentive Would actually give it more than the 8 3 that has calculated itself to be Probably 8 6 or 7 