 Staff failed to give wake up call one day and were a few minutes late on another Lift out of action for full 3 days of my stay A member of staff carried my large case to my 2nd floor room but even so the staircase really a fire escape was far too steep and narrow for a76yr old man with an arthritic hip Suggest another back up lift installed 
 Huge comfortable bed friendly staff unbeatable location very pleasant sun deck bar on roof with amazing views 