 I had been given a room for a disabled traveller and so the shower was not a my height and difficult to use as there was a stool No kettle in the room and when I called them around 10pm when I noticed they said they would come They came upstairs to look and agreed but it never appeared The next morning I asked again and they said they were short of staff in the evenings and couldn t do it now Also no printer was working and so no printed VAT receipt Still no email from them as was promised 
 Modern and stylish lobby area On arrival staff were helpful 