 Staff gave out a key to my room to a complete stranger who then moved in and hung his clothes next to mine in wardrobe and put his toiletries next to mine in the bathroom I returned to my room late evening to find all his bags and stuff intermingled with mine and I was horrified No one at reception answered my calls and I had to get a very kind man in room service to go to reception and make them call me Had to move rooms in case weirdo came back Horrendous experience hotel system failure 
 comfy bed and great bathroom