 I came with my daughter and this was my 3rd visit to the hotel We both felt that our rooms 495 and 496 weren t as nice as we ve had before but realise that you are in the middle of refurbishing We still enjoyed our stay though and hope that when we come again we might be luckier with the room allocations Thank you Sybil Jones
 The breakfasts are always very nice there and the hotel is in such a good position for the shops tube and buses The staff are very friendly and helpful 