 Hairdryer didn t work in our room Forgot to mention this as we were in a hurry to get out and I had packed my own fortunately 
 Door staff opening cab doors on arrival nice touch Check in staff very helpful we were upgraded which was fantastic Our new room was on the top floor We had a couple of issues only one towel slippers and glass when there were two of us but a quick call to reception and these issues were rectified Complimentary breakfast in club room was fantastic as were strawberries sent to our room from reception after problems were resolved Fantastic location for Royal Albert Hall would 100 stay here again Beds very comfortable D cor a bit behind the times but I kind of liked that 