 Its not so much a case of something I didn t like but I would suggest to management that they look at updating modernising the bedrooms Reception and the bar restaurant were fine but the room I was in 166 could do with upgrading in terms of furnishings and fittings Compared with other 4 star hotels in London that I have stayed in recently the letting rooms are looking a little dated 
 The staff in all departments were absolutely fantastic The hotel was very busy when I stayed but they nevertheless found time to be polite and friendly and professional on all occasions 