 We are not very fussy people and loved our stay if I had to pick anything I would say the comfort of the bed was not the best but realise everyone has a preference and we prefer a comfier mattress where as ours was very stiff and didn t sleep very well the first night Also as we were visiting without our two small children we were looking forward to a much needed lie in which we don t get often and got woken up 8am both mornings by housekeeping who just came into our room after knocking once which I thought was quite unprofessional as we could have been in any sort of state dress wise in and out of shower etc They were the only two things I can say I wasn t particularly happy about but in the scheme of things can be overlooked 
 It was our first time in London Upon arrival the front of house staff were very welcoming and had our check in securely and quickly Incredibly friendly and helpful My hub and I were wowed by the hotel itself was very clean stylish and little bit luxury every where you turn The location of the hotel itself was fantastic Westminster bridge right outside your door Cannot wait to visit again 