 Staff didnt pick up phone at fromt desk several times Ironing board was not good Strong smell of cleaning fluid throughout corridors Doorman didn t offer assistance with luggage Service charge is added to every order even one drink at the bar which seems excessive 
 I liked the decor very hip and good views of river from most parts of hotel Being given a cookie upon check in was a nice touch Breakfast was good Check in and check out were quick and good service 