 During the hottest week in London since 1976 the AC was broken in a few rooms I ve checked in around 21h and no one at reception even mentioned the problem The room was an oven super hot and muggy given all the glass windows facing direct sun I ve tried to turn on the AC for a while and feeling really stupid about my inability I called reception Again no mention of a problem Only when a member of staff came to my room she finally said the AC has been down for some time and there was nothing she could do I showed her how extremely hot the room was for which her response was don t worry I ll speak to the manager in the morning to see what we can do Clearly there was no way I could way till morning as it was impossible to sleep and I just left 
 Couldn t really stay long enough to tell 