 Manager was extremely rude Tried calling reception from my room for 30mins no one answered tried again off mobile no answer went downstairs to complain and was told we are busy can t you see the phone are still ringing Room was not ready at check in time Had to queue twice to check in and get parking sorted waited 20mins to start with when checking in Mentioned at time of booking was a 10 yr anniversary Hotel didn t seem to care Junior suite room with balcony is a rip off You pay for the view only Exec king or exec queen rooms are cheaper but there balconites are double the size and also with the same view Does not make sense Wonderful way to ruin a 10yr anniversary didn t have breakfast because just wanted to leave hotel first thing in the morning 
 Bed was comfy View was lovely especially at night