 This hotel is shocking the staff can t speak a word of English and when order room service last night they sent me up cold chilli without no rice after waiting over a 1 hour and then spoke to the duty manager John who said he would refund me the full amount of 10 24 which was find but when I check this morning the hotel not given me a refund they have taken out 17 50 what a jock I want a full refund for the 17 50 please the stay off 199 00 because the service was shocking
 Never like anything at all about the hotel