 the decor of the public rooms it didn t feel very cozy and not what I would expect of a small London hotel also the furniture was uncomfortable especially in the bar area and the lighting was terrible I really liked the decor of the Franklin which is unfortunately now closed 
 The food was delicious and the little garden off of the dining room was lovely My room was quite nice and very comfortable I can t say enough nice things about your staff they were all wonderful especially Karilos the Lithuanian and Jaun SP the Portuguese 