 See comments opposite Room was shabby decor tired and worn carpets stained and smelly front of house staff not particularly helpful always too busy I have tried contacting you by phone and email neither method successful how on earth does one get to speak to another person at your hotel I left something in my room and it is almost impossible to arrange recovery 
 Public areas were of a good standard but the bedroom I stayed in was shabby stained carpet sheets not fitting the bed fully paintwork pitted and damaged bathroom tired looking and grubby despite efforts of housekeeping to clean Restaurant and housekeeping staff were really nice helpful and friendly 