 Spa facilities were broken hydropool Did not get shown how to use anything in spa People behind the front desk were hesitant to help us out fully because what we believe we are a young couple For example the people before us got shown to their room and the receptionist even tried to speak their own language French However ours did not Spoke poor English very quietly and did not offer to show us to our room at all ALso booked us into a room that was being occupied we walked in on a laptop and belongings on the desk 
 Room was lovely Spa was a nice extra Location was good Shuttle bus to nearest station is great 