 The rooms our old and dated with stained carpeting There was only one hook to hang our wet towels after a shower concierge booked a trip to stone henge for us and the bus ended up dumping us off on the other side of the city where we had to pay 25 Euro to get back to our hotel I complained to the concierge and they said someone would contact me It has been almost a month and no one has 
 The staff was friendly and helpful The lobby was very nice and updated I also liked the location as it is walking distance to Starbucks and the British Museum