 The key to my room had stopped functioning on the last two days wouldn t open with master key too for which the staff changed the lock Despite this we faced same issues on the next day Had to wait outside the room with children for long as the door wouldn t open They could have offered to shift us in another room Because of this issue no room cleaning no house keeping was done for those two days until we informed them that the door doesn t open Our room was on the 9th floor It was a task for us after returning tired from our long full day trip 
No Positive