 We booked and paid for at the time of bokking a twin bedded room Upon arrival at the hotel we were told there was no twin bedded room available as we were the last to arrive what did that matter we had prepaid the room without cancellation we were told we had been given an upgrade room which was a joke it was so small as to be almost claustrophobic heaven help those who stay in ordinary room in my work I have travelled the world and this hotel room was the smaa lest I have had the misfortune to come across first time we have booked through booking com probably also the last 
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