 Absolutely nothing 
 We were celebrating our Golden Wedding Anniversary and the room upgrade and the welcome layout was most impressive and a delight to us as we felt that you had taken great care to make us feel very special All the staff especially the front desk were excellent We would like to compliment the restaurant staff also for being so kind and helpful We will recommend your hotel to our friends and we will certainly stay with you when we next visit London Thank you most sincerely for a wonderful stay 