 Wardrobe in bathroom clothes become damp with steam Difficult for a fairly small person to use soap and shampoo from fixed container when sitting in bath Hair Conditioner only in shower not in bath Location a disappointment booked it because website claims easy access to O2 We wanted to walk there and back Very disappointed at need for public transport or taxi It is a cruel and unfair claim even taxi driver asked if we had fallen for the hoax that the hotel is near O2 his very words Also directions from east India tube station needs to state which exit and which direction to take once you re going the right way they are accurate 
 Comfy bed Spacious reception area Restaurant good value for two course meal Helpful reception staff 