 Horrendous noise from building works Aware that improvements were being made to some bedrooms but not informed of the sheer scale of noise coming from the extensive refurbishment of the reception area We couldn t get away from the noise both in our room and in the spa Disappointed a charge now applies for the leisure facilities Staff unable to help at times had to ask 3 members of staff the same question and none of them understood English 
 Location and facilities on 1st impression