 Staff could be more friendly and helpful It feels like they are robotic and very abrupt both the indian man and the Eastern European woman The woman who checked us in was the most helpful but the rest were so flat not friendly at all I spoke to reception the day before that we may check out only 30 minutes late and there was this indian man who came in harrassing us to get out of our flat when we were only 20 minutes He later told us that it wasn t communicated to him but the abrupt and rash attitude was NOT helpful and turned off not only me but my wife who is more understanding in these situations but was put off by this We had two mcflurries in our freezer which didn t belong to us but found out later on before we checked out as we didn t really need to use the freezer up until we had to quick chill a bottle of wine The cross trainer in the room was a nice touch however one of the steps were broken 
 We stayed at an apartment which was actually across the street of this hotel We had alot of space which made it comfortable They just renovated last year so the apartments do not look like the ones on the photos they actually did a great job with the renovations The powerful though noisy rain shower made a long day worth the relaxing shower Location was fantastic very close to the train station and a grocery is nearby too The main road had alot of restaurants too Advise is to stay away from the Indian restaurant called Masala Zone which was overpriced for the portions and flavour Breakfast was an ordinary continental nothing special The very small two rooms for breakfast made us feel like we were in a very small cafe in Paris Get in early to avoid the pack of people and the very annoyed and stressed staff If you want hot food you need to shell out at least 9GBP There are not enough healthy options at this hotel which made us use our apartment more for breakfast Value for money would have been great if only staff were better more friendlier Not going back though after the staff experience When one is on a holiday specially celebrating my wife s birthday you wouldn t want to get stressed right 