 We had to pay to upgrade Our original room which was a superior double was unacceptable Bed was caved in the middle Bathroom was dirty and the carpets had stains everywhere it was so tired Upgrading was easy but still extra money on what was already an expensive stay 
 Swimming pool and spa facilities were lovely although locals use it as their regular gym and didn t seem too happy we were there Good location right opposite the train station but a distance from the museums We upgraded our room to the newer part of the hotel and it was worth every penny Lovely and modern good mini bar clean Staff were very helpful and information desk made it easy to book things to do with good advice and good discounts 