 Breakfast was extremely expensive 35 for 2 adults Pool is much smaller than picture suggests very shallow chest height on a 5 5 female Sauna and steam room broken and out of use No proper changing areas for pool area only 3 small cubicles for whole hotel to change in swimwear not ideal Receptionist advised she was only using the card as a security deposit but infact charged us the full rate of our stay plus an extra 25 and currency exchange without asking first which was very unprofessional We asked for recommendations to a shopping centre and were giving the location of a tiny Asda supermarket WiFi doesn t work too well in reception 
 Location was brilliant Tube station is less than a minute walk outside the hotel which links you to all parts of London Bed was very comfortable nice big shower and room was very clean WiFi in room was strong 