No Negative
 Tom and Dave from the Concierge Desk helped me plan my entire London events They were amazing We had 3rd row tickets to Momma Mia It was the best play we have ever seen They went above and beyond to make us feel like family We can t wait to get back to finish our sightseeing They also helped me book our sightseeing bus that picked us up at the front door All the girls at the front office were so helpful A great place that still values customers and they go above and beyond to make your stay WONDERFUL I will tell all my friends to stay here 