 Not possible to open the window in the room Very hot in the room when the sun was out The air con in the room did not help at all I was lacking a bathrobe and slippers The staff was unable to provide a map over the bus transportation and to tell how to go by bus tram metro to Fira Gran Via where a major congress was going on Very unconfortable having to constantly press the switch to keep the hairdryer on resulting in cramp in my hand every morning The hotel would need new carpeting both in corridors and in rooms Add hair balsam hand cream and toothbrush toothpaste in the bathroom Change to a shower soap that is neutral so both males and females would like to use it 
 Breakfast selection is very good Location is OK some nice restaurants in the near close to shopping mall The shower was very good and having the toilet shower zink in separate rooms is very nice Confortable bed 