 Indoor pool was cold When booking online it was written outdoor pool open all year round however it wasn t It was a construction sight Was told tea facility in the room but there wasn t When I asked for a kettle to make tea they didn t give mugs or tea bags Renovation was being done but we weren t told about it and got no apology The shower was one second freezing cold then burning hot I had to call 4 times to reception until someone came to check CUSTOMER service not good At the time nothing was done then at check out was told we wanted to offer you breakfast for the inconvenience A bit too late You have to walk through reception area to go to the spa in your gown Everyone looks at you If you re slightly insecure you ll hate it 
 Pool in room balcony Excellent location