 Its hard to be perfect i know but simple things such as not letting rooms out that are within direct earshot of the very noisy renovation would be a good start Having to pay for WiFi access in this type of hotel is nonsense high room rates set this hotel apart from all others so to charge for something so trivial seems petty 
 The staff Superb From arriving at the front door to leaving the next day simply exceptional service Even when things were not quite right the situation was dealt with in a polite efficient and courteous manner that was much appreciated The food in the restaurant was of the highest quality and a real treat to the taste buds once again the service was impeccable Location is excellent only a stones throw away from Harrods and all the bling of Knightsbridge with Harvey Nichols directly opposite the hotel But the real star for this hotel has to be the staff 10 out of 10 