 Carpet a little worn out but to be expected in a busy London hotel Sound insulation is definitely inferior compared to likes of Premier Inn you can hear your neighbours and vice versa The room was in the basement or lower ground floor with blackout curtains and some sort of window shade so you could not see outside The lack of natural light meant that if you haven t set your alarm you might wake up as I did at 9am thinking it is still only 4am If you are expected to check out by a certain time this may be problematic Also in the morning without the option of having a window to open you feel as though can hardly breathe and need to escape well before your check out is due We did not pay for the breakfast as for 15 a head this did not represent good value for money in line with the room rate and there were better alternatives elsewhere 
 Easy check in Friendly and attentive staff including a phone call we received from the receptionist to the room 5 minutes after check in to ensure we were satisfied with it though perhaps a more personal touch by door knocking wouldn t go amiss but that is just my preference and I expect others prefer to be left alone Compact room size but clever use of space The complimentary fruit and water bottles are a nice touch as well as tea and coffee facilities The overhead shower was a welcome surprise and the bathroom and bedroom decor was first rate or at least what one would expect of a four star hotel The price we paid via booking was also very good value for money 