 It wasn t clear that it would be such a trek to get to the hotel from the tube station It was a good 5 10 minute walk with stairs to from the boat back to tube station A shuttle bus would be better than the boat in my opinion especially if bringing luggage 
 The booking greeting staff were professional helpful and pleasant The staff in the restaurant were cheerful hard working and quick to bring the coffee when asked The room was spacious clean modern and beds were super comfy 