 Booked a Club room when we arrived the room was under the Main Street and didn t even have any windows Hardly 4 Star and what you expect from a Club Room then we asked to be moved in the second room we didn t receive the complimentary Dressing Gowns 2 Bottles of Wine or fruit platter that you were suppose to get with a Club Room Also when going to shower ready for the theatre at 1600 there was no hot water which meant us having to have a freezing cold shower The Club Room Bar they advertise is actually the only bar and the same as everyone else you just go through a different door to get to it with the label Club Lounge on it and we got charged for everything we had in there so don t see the point in having it or the difference in what you get for paying for a better room Tottlag a waste of good money spent 
 The Porter staff were very friendly the receptionists didn t seem to care 