 Rooms facing the lift suffer severely from the noise of the safety locking mechanism I relocated Wifi throughput erratic TV cables and remote had been removed by an earlier guest helpful and well meaning but not very efficient staff took 2 days to fix this Spa sauna steam room tiny have to ask for facilities to be switched on For 240 per night I would have expected the breakfast to involve something like an omelette without surcharge Little things like lights hinges taps would benefit from some adjustments 
 Good location Spectacular views Bus literally in front of the hotel backs onto Waterloo station Superior rooms are very spacious Good hardware like huge TV Flexible and helpful staff Beautiful materials 