 The rooms are dated and small The bed had tape holding it together at the ends The lights did not work properly and I had to ask house keeping twice before it was fixed The ironing board was broken and fell out when I opened the cabinet Again it took a day to be repaired and with a reminder The front desk staff had poor communication skills In English 
 The location only is great It sits right on Marble Arch and on top of Marble Arch tube station The place is very crowded but walking distance to Hyde park and Oxford Circus 