 Staff not that friendly its a mass hotel and there is no individual care The attitude of some employees in particular Concierge was not friendly but they could smile with White people and keep neutral facial expression with us as Black people
 Location The room I was eventually given after rejecting the first one When I walked in in 2016 to check the hotel room I was shown beautiful room but on arrival in 2017 I was given a ugly room and I objected 