 Recurring problem with a faulty toilet and shower in the second bathroom would never get hot Made the second bathroom fairly useless but upgrade fee waived to compensate which was appreciated On all occasions maintenance staff arrived promptly to address the problems Fold out bed in the living area not very comfortable and extremely squeaky Room often overheated but that was typical of all indoor London 
 Character hotel in fabulous location Walking distance to many key sights and next door to the Underground for those further afield Suite was spacious and clean Room was quiet with no noisy neighbours Provided a room to shower in when we arrived early from a very long flight This was greatly appreciated