 Staff unfriendly It must be a management guideline because it applies to everyone Act like museum guards caretakers of the property rather than as service staff Behave as if they are afraid guests would steal silver spoons follow you around in public areas etc Creates strange atmosphere Weird door policy guests are not allowed to take keys must ring and stand on the street for sometimes a minute before door is opened no remote opening It is not a hotel rather a B B 
 Property is fantastic Very beautiful tasteful an insipration for everyone who loves antiques beautiful interiors and design 