 I can only speak to the room I stayed in but the shower was extremely difficult to use The multiple water outlets and controls were not intuitive at all at least to me I am also not a big fan of turndown service and think it should be standard to opt in rather than opt out 
 Professional friendly staff Great location close to Hyde Park the Marble Arch tube stop and not a long walk from a section of Edgeware Rd with several late night food options 