 Hotel is positioned as an upscale property and price and location reflect this There is something amiss in a negative old school way that business is conducted however Front desk operation was inattentive Young men staffers spent as much time kidding each other and winking over private jokes as they did servinfg customers One young woman staffer was cold and could offer no advice on dining or directions She seemed bothered to have been asked and not very knowledgeable I would not describe this as a warm welcoming place despite the elegant setting Others may have had a different experience however Disappointing given the high expextations we had Room we had was quite small and had only interior view to airshaft An outside view would have been worth the upcharge though the hotel is a bit pricy to begin with 
 Hotel has a lovely setting facing one of Amsterdam s famous canals Buildong is unimposing from the exterior but once inside you are immediately impressed with an elaborate elegant lobby and sitting rooms with chandeliers and beautiful woodwork and paneling Room we rented was small and an interior view Winding narrow hallways were either quaint or dangerous depending on your point of view Comfortable bed small clean bathroom many amenities you would expect Breakfast room looked comfortable There is a small bar 