 1 I asked for a quiet room and was giving one downstairs Unfortunately there seemed to be work above so there was drilling early evening and morning 2 After booking I was offered an upgrade to a deluxe room for 17 This sounded good value as deluxe rooms included breakfast On arrival I was told it was only the room that you paid for I felt I had been misled and would never have upgraded had this been clear 
 The location was good in a quiet street The staff were helpful It had a relaxing feel 