 Was overcharged by 69 61 Rude Staff Contacted Hotel said cannot find reservation number and couldn t assist me Contacted Bookings and they ve contacted the hotel and returned my emails mentioning reason for overcharge was due to loss of key which was untrue the key has a damn weight on it and you have to return to reception every time you pop out Bookings are being unreasonable and siding with the hotel even after I have submitted many forms of proof showing that I have being overcharged Asked for a double room received to single beds with dirty duvet Was shown i would get a view from balcony instead received a room on the second floor looking at a ghost town Shower was overly disgusting AVOID Bookings staff are unhelpful and couldn t care less about the customers honestly use someone else as that exactly what I would be doing Bookings can thank Acca Palace for loosing a very frequent booker 
 Only considerate thing was the WIFI 