 We did have a bit of an issue with room service I requested two sandwiches on the Saturday night after a long day sight seeing It was 10 15pm so didn t want a big meal The restaurant manager refused this and informed us we could only have food off the Al La Carte menu This seem ridiculous that they would make us a full steak dinner but not a sandwich We expressed our dismay to the receptionist who totally agreed and rectified the situation We were served with fabulous sandwiches and fries They deducted the service delivery charge and 50 of the cost 
 The room was spacious and came with robes and fluffy towels The bed was extremely comfortable and pillows like sleeping on clouds Bar staff extremely willing to mix whatever cocktails you want Reception staff fabulous friendly and helpful I had mentioned we were visiting for my Daughters 21st birthday They had left her a beautiful decorated plate with her favourite chocolate brownie and a card A lovely touch 