 The first impression of your room is at the door The doors on our floor all had old screw holes in evidence and different coloured wood where the old room sign had been removed The Hotel needs modernising Whilst the ferry service was very good to the Hotel the extra step was an inconvenience at times Gym equipment needs regular servicing as some was damaged and unusable Complimentary water in the room would have been appreciated for each day of the stay and not just the day of arrival 
 The night time view from our riverside room was spectacular looking out onto Canary Wharf Good choice for breakfast The outside sitting area was lovely with views across the Thames The regular ferry service was very good to the Hotel 