 Had to ask for Slippers Bathrobes two later supplied but only one belt and water Breakfast was the downfall of this hotel very poor selection in both hot and cold selections Chairs in main seating area are low and more coffee table like tables make it uncomfortable to eat at we requested a proper table and chairs for our 2nd day breakfast Request a room higher than 3rd floor otherwise Trees obscure view of River and Big Ben Noisy Party River boat located across road but quietens down after 11pm 
 The hotel is very prestigious Rooms clean and very spacious although we did get a free upgrade to a Junior Suite Bathroom clean and toiletries supplied excellent Towels fluffy Beds little hard but I dont mind that pillows lovely and bouncy Room service excellent cheap and extremely high quality Location good just a short walk to London Eye and all attractions 