 The double room was very small with two twin beds and very little room Given the price this was not worth it The breakfast was nice but cost additional 20 pounds per person Also requested a 1 hour late check out and was charged an additional 10 pounds per room Seemed unnecessary 
 Staff was very accommodating in particular a concierge named Gerry He was pleasant kind and generous even loaned his phone adapter to my son We had two rooms upgraded one to a suite which gave us more room and was a big upgrade to a Superior room Location was great for the London Eye and numerous restaurants in the area 