 We liked that when we got in our room we had balloons tied near the bed towels on the bed in a shape of a swan Bunch of lovely flowers Then a lovely bottle of wine and fruit was bought up to us What a lovely surprise The receptionist couldn t do enough for us So once again we would like to say a big thankyou and would visit again due to the location 
 Booked one night stay for wedding anniversary greeted with a warm welcome to say you have an upgraded room We were overwhelmed we had a room facing the Ritz what a lovely anniversary present 