 I booked this hotel for 3 nights in a standard room upon arrival the room was very small for the price I asked if I could have an upgrade but the hotel advised they could only do this for 40 00 a night I then tried to sleep after a 21 hour flight and was constantly woken by the fire alarm then the following morning I was woken up by works being performed on the level above drilling hammering grinding heavy foot traffic etc I called reception they could barely hear me due to the noise they didn t apologise but said they could change the room I then changed rooms and there was still noise I called reception back and they said they would be up shortly and find another room I then called back 10 minutes later I was advised that the person was on their way I then called back 10 minutes later this time I was told there was no other rooms available So I had to endure more noise and didn t hear back from anyone Then the same afternoon the fire alarm went off again On my last night the TV didn t work a maintenance person came to fix it unfortunately it couldn t be fixed I was advised a duty manager would call me and no one called In summary I didn t have a good nights sleep here I was unable to relax and there was no customer service I m extremely disappointed for a four star hour I would expect a lot more 
 Pool but it was a seperate cost 