 Our door did not lock on its own and we only realised when we were leaving our room to catch the boat Had to ring reception and it took them 25 minutes to send someone up to fix it We had to wait in the room as didn t want to leave it unlocked with valuables in it This meant we missed the boat over the river and also took about 45 minutes out of our day when we wanted to get into London centre for our weekend away 
 Breakfast was cooked well with a lot of choice to cater for everybody Rooms were clean 