 The first night we got a so called update of our room but it was a room without heating ice cold no view at all We called the housekeeper at 11 p m The whole part of the hotel in which was our room was non heated in november in London When we asked them to check the heating the only proposal was to give us a portable heating for the night So we asked to change the room next morning and then we got finally a nice room 
 Great location nice neighbourhood very comfortable 