 We experienced nothing bad at all 
 The staff was excellent especially Christopher at the front desk He was extremely helpful courteous friendly and well informed about the city of Vienna and the various historical venues in the city Being from Salzburg he assisted us with our trip there helping us with the transportation and the various sights to visit Our room was Dead Quiet with no disturbances at all The room was well appointed and very clean No request was too much for the staff at the hotel The hotel is about two blocks off the Ring Strasse close to the neighborhood of Spittlesburg It is easily accessible to the subway and other forms of transportation such as the trams that run regularly Both me and my wife would highly recommend the hotel 