 Room was basic and not like photos at all which was disappointing as we d booked for our anniversary weekend Bathroom decor was tired in places Bed frame stuck out and has left us with a few bruises on our legs where we bumped into it One lift was out of order which made going down for breakfast a chore as a lot of people had only one lift to use and we couldn t see where the stairs were 
 Breakfast was lovely with plenty of choice The concierge was brilliant and other staff very friendly and helpful too Main hotel decor was very nice although we sadly missed the Christmas decorations as they were just being put up when we left We had a nice big bed in our room and had a comfortable stay 