 Having stayed here several times in the past I missed the fish tank in the foyer Also we booked a canalside room but were told that we d been upgraded to a large suite at the back on the ground floor it took some while to get our canal room back The very bright floodlighting at the front of the hotel from 4pm to 9am means that you have to keep your curtains very tightly drawn this is something that could be looked into 
 Wonderful situation and helpful staff our negative comments are relatively minor 