 There was no hot water for the first 2 days having travelled for a long time a cold shower is completely unacceptable Our first room had a big crack in the wall and flaking paint above the shower which was cold and leaked I had to ask to move rooms to be fair the second room was much better In need of some TCL the stairs were in need of decoration there was plaster missing on the walls on every flight of stairs and the carpets were very worn Lift wasn t great had to lug 2 cases down 4 flights of stairs after waiting 20 minutes without stopping 
No Positive