 I ve stayed many times and they always give you a brief as if it s the first time I know the welcome back mr X we have out you in your favourite room type thing can be corny but it does have the air of professionalism to it 
 One of my favourite places to stay in London so central but intimate A favourite with authors over the years and it s not hard to see why each room has its own character Many with writers desks There is the privacy of in room dining only that gives the place a feeling far removed from a large international chain 