 Between 7 00pm and 10 00pm I rang the restaurant six times attempting to order some room service food The phone was not answered once I therefore had to order a takeaway and I would have much preferred the Room Service This has happened at least three times during my last four visits so I m assuming the restaurant is short staffed and they were prioritising the actual customers in the restaurant It s a shame as the restaurant lost 50 of business and the waiter lost a 5 tip 
 I ve visited this hotel many times It is excellent value for money with comfortable beds and well appointed rooms The bathroom had a great shower and it was pristine The customer service provided by Reception is always of a high standard 