 We didn t like the look of the hotel from the outside Some of the staff were either rude or unhelpful We weren t aware that we had no breakfast in our order through Booking com and this was not made clear It made it a very expensive stay The picture we were sent of the room was misleading also and was very much smaller even though it was classed as a king size executive suite 
 The location was perfect The relationship manager did give us a change of rooms and complimentary prosecco for my partners special birthday I dread to think what the size of the room was like that we originally booked though 