 No free wifi despite being Hilton Honors members because we didn t book directly with Hilton we also didn t receive HHonors points for the same reason Bed was tiny and the TV didn t work properly 
 The location was good being virtually in Paddington Station the cheap room was however a 5 minute walk from reception After getting out of the lift the walk to the room included stairs which was difficult considering the amount of luggage we had no offer of assistance from the concierge 