 The desk receptionists The staff lacked courtesy most of the time I paid premium for a room with a view and since it was a 4 star hotel I was expecting a 4 star service I wasn t offered the bathrobe for the Sauna I was ignored when I asked for a refill for the coffee machine The staff can be more friendly I wasn t expecting the snobbery 
 The Eiffel tower view and the Nespresso machine in the room The room was comfortable and clean 