 Not enough milk cream in the rooms but more was available on asking Variety of tea was ok but needed just plain tea bags like PG Tips Tetley Food in restaurant area and the bar drinks were a bit on the expensive side But not overly expensive Windows didnt open and the air conditioning was sometimes noisy Planes taking off and landing at the airport next door was noisy but nothing usually late at night 
 Stayed here in 2015 when it was the Ramada but the new upgrade makes its an even better hotel now Beds were very comfy with nice soft pillows Shower had low side which made it easy to get in and out of The warm choc chip cookie on arrival was a welcome treat WiFi was good occasionally bit spotty Bar area was nicely laid out with comfy sofas Staff were all very good very professional and very helpful Free car park was nice but had to park around the side of the hotel Luckily my room looked out onto the same car park Only a short walk to the ExCel centre and the DLR 