 The bed was kind of hard for my back Did not meet my request upon booking for extra sets of towels until I requested them upon arrival Also iron and iron board not available in the room unless you request them No coffee maker and coffee or tea in the room When we checked in noticed the two ladies chatting while checking us in which was annoying because we traveled for 14 hours and needed some rest so just thinking that they should have asked us how was our flight and expedited our check in process sooner 
 The buffet breakfast except same kind of food is served each morning The front desk staff are so helpful every time we need a taxi to go to the city center Also helped me with their lobby computer which had a connection problem night before our departure but was resolved right away 