 unhelpful staff at reception except the concierge who was very nice when you ask them something you barely get an answer they obviously don t like to work there i found several black hairs and curly hairs in the bat tub i m blonde myself so i jumped out of the bath the moment i noticed them not a good moment for me a shower was also a difficult experience as there is no way with my 5ft10 that i was able to get under the shower as this comes up to my chin the room was freezing cold when i arrived 17 degrees no minibar or at least a big glass for water no free internet and buying a 7 voucher wasnt possible as i kept being thrown out of the tool to buy the voucher breakfast looked like it was there since yesterday at checkout the receptionist tried to make me pay for 3 invoices from other people first if i wouldnt have paid attention i would have spend over 600 for 1 night 
 for me the only good thing about this hotel is the location but that is because it s in front of my office building nothing more