 I did not like that there was an error on the reservation and although it was caught within 24 hours of booking the facility did not do anything to assist That was certainly not good customer service When I spoke to the friendly desk staff he told me the manager would contact me when he was on property and I m yet to hear from the manager No Bueno 
 The staff I had encounter with were pleasant and helpful loved how quiet and cozy this place was Loved the location nice lil walk to the city to burn those extra calories from the food food and drinks I had while in Barcelona loved it 