 Most 
 The room was supposed to be of the river it wasn t No hot water on our return in the evening Despite three calls for directions no one told us there was work going on outside and the sign was obscured Checking in took 20 minutes Cleanliness of room was sub standard We ve stayed at the plaza at Westminster and always good Already sent an email to the hotel and no response We asked for some sort of compensation We ve heard zero Terrible service 