No Negative
 Arrived two hours before book in time but still got checked in to an upgraded room A drinks was offered on arrival and we were taken to our room and shown all of the touchpad lights and automatic blind etc It was my wife s birthday and as we were unpacking a member of staff knocked and bought in a plate with a chocolate cake dessert with happy birthday piped on the plate along with a card from the front desk staff It was a great W End and the staff were fantastic and went above and beyond to make it very special especially the concierge Andre Thank you It s a fantastic location 2 minutes walk from Liverpool Street and only a 15 minute walk from the trendy Shordich area Will definitely go back Dave Miriam