 Booked this hotel as it was advertising as a spa hotel was not informed when checking in that the hot tub was not working so the whole point of paying extra for spa hotel did not pay off spa area needs a lot of TLC showering before entering pool was impossible plumbing needs attention no water comming out of shower head Pool was cold and looked dirty no direct access to sauna you had to ask reception if you could use sauna all in all not a proper spa hotel change description Reason booking spa facilities because sightseeing around Barcelona is exhausting need rejuvenating in nice hot tub and pool Was not offered a reduction of cost of room or upgraded even though staff new hot tub was not working check window locks as ours was broke reported to staff took 6 hours for maintenance to try and fix it was not possible to repair as part needed no offer to relocate us to another room 
 Bed and linen clean rooms