 Cleanliness We received what seemed to be used towels with various strands of hair on them We notified the reception the issue was fixed but there was no actual apology for this situation Looking at the room price this situation was rather unpleasant and unexpected as having clean towels is a basic commodity of every hotel Room Centralized heating system not working as configured sometimes heat was delivered but we were cold on multiple occasions 
 Location Hotel is easily accessible from airport 15 min on foot from Lelylaan train station The Tram Line 2 Delflandlaan station is right in front which goes to Central Station Room Modern look functional espresso machine in room was nice to have 