 The car parking situation was a night mare nothing was made clear and we got charged an extra 10 because our ticket was swallowed by the machine The heating in our room didn t work and the complimentary phone also didn t work The cleaners also didn t clean the room till 4 30 Not a major problem but I thought that was quite late as we had arrived back to unmade room 
 Complimentary water and kit Kat on arrival The swimming pool facilities and the bar The hotel was perfect for location on our leisure trip to the SSE arena and Wembley stadium It s also two minutes walk from the outlet shopping centre 