 We turned up to a room that had dirty bed sheets bed wasn t even made and dirty wet towels In a heap on the floor a bottle of water poured all over the floor smell of wet paint half used shower gels shampoo conditioner milk sachets Felt so uncomfortable I Phoned reception from the room to inform them and house keeping came after half an hour with 2 clean towels and were very rude I decided to go down to reception myself and spoke to a manger who changed us to another room which had broken glass around the tea stained sink area it was very dusty After finding there was only one bath robe I was told I d need to go back to the old room to collect a second bath robe where I was told to go home by staff Perfect location in London shame about the staff that really let it down Never felt so uncomfortable in a hotel absolutely disgusted with the lack of care when I spent around 180 for this hotel stay which was a surprise on the day of my partners birthday to take him away after recent devastating stress within the family 
 Location