 The custom service we got On the day we were checking out we notice a massive puddle in the wardrobe were my clothes were placed We complain about the vent had leaked and the clothes I was supposed to be wearing that day got soaking wet so I had to put my day before clothes back on We made a complaint to the front desk and she told the manager about what happen The manager got house maid to check to see if we were telling the truth The house maid told manager that there was a leak in the wardrobe so the manager said for your inconvenient we will give you suite over looking Big Ben I ll will send you email with this deal Just like all company they don t keep to their say I m still waiting For my email a week after our stay 
 Lovely room modem and spacious