 I received a disabled room yet I am fully abled The executive lounge when I visited half an hour before close had no bites to eat other than some nuts No fruit for example or fresh milk I was asked to leave at 2130 I was asked if I was a Hilton loyalty member which I am as I travel constantly I was told I didn t get points or recognition of the visit on my record as I had booked through Booking com saving a few pounds but losing out on the loyalty experience I wount be booking com in the future
 Used hotel many times over the years good location for Westminster area Rooms comfortable and clean