 I had an extremely bad experience with the receptionist Mrs Ivanova who made me crazy public scene at the restaurant hysterical calling me a criminal just because I wanted to pay with my husbands credit card that is connected to my booking com account Later anyway I agreed on paying cash still this lady was harassing me all the time I am completely shocked by this impossible behaviour and would warn other tourists of this particular unbalanced lady Never ever I would enter the same hotel 
No Positive