 It took 15 20 minutes for our luggage to be brought up and no explanation was offered We signed up for the Hilton Honours programme while checking in and were told we would receive free wi fi in the room in 10 15 minutes No one contacted us for this after we went to our room and upon checking later we were made to sign up again 
 Location was really great as it is walking distance from Milano Centrale Room was nice and clean 