 the air con in our room was so loud we couldn t sleep in peace at all not a pleasant experience with staff removing our luggage without notifying us while we were out and checking us in in an existing customer s room no sincere apologies from the staff who made the mistake who was present when we checked out and the staff who said would sort everything out after we return from dinner
 buffet breakfast had nice options the size of our room was good nice views from the river view rooms the night shift reception manager was very helpful when he knew about the experience had everything sorted out quickly