 My room was grubby very dated extremely small Tea coffee yes but no biscuit no water all basics in a 4 hotel room was not functional 2 spare plug sockets Check in was very slow there was a long queue 3 staff the staff had a very inefficient system for checking in guests plus what hotel nowadays gives guests a stapled piece of paper to hold their room card in they were very slow simply inefficient and didn t apologise for inconvenience Never asked if I knew my way around I had to ask where the lift was would I like to use the facilities when you travel a lot like me you begin to pick up on good service and really notice and compare bad 
 I liked its location the hotel public areas are nicer than the remainder of the hotel 