 1 I had the worst experience with one of the taxi driver from the hotel who supposed to take me to the musikverein but he drove me to the museumquartier and i end up paying extra for his mistakes And i seriously doubt his mistakes was unintentional as i show him the brochure and ticket to Mozart Orchestra in Musikverein Only an idiot will think an orchestra will be play in museumquartier This is totally unacceptable and i almost late for my orchestra because of his mistake 2 The walkway outside the room at 7th floor was pitch dark after midnight And this make me feel slightly unsafe during the night and cause me slight difficulty to walk to the elevator during my early morning check out at 5 am 3 The only non German language TV channel was CNN For the price we paid i think you can afford to order a few more other English channel 
 1 Location was great It is next to the Belvedere and the Metro and Tram is just 3 minutes walk There is a Chinese restaurant next to the hotel and it serves great affordable food 2 I upgraded my stay to suite room and it comes with breakfast and a lounge for a small fee 40 EUR day 3 Staff at the lobby was very friendly and informative especially in terms of giving direction 4 The breakfast was simple but delicious especially the omelette