 The mattress was a tad soft which irritated our backs but this may have been us getting used to a different bed 
 The staff were so friendly and eager to help We are no pleased with our booking and have already referred onto our friends and family as a hotel they HAVE to book Great location and most things within walking distance We stayed over Christmas and with all the hustle and bustle H10 made you feel appreciated and no special Gift under the Xmas tree and need free Christmas cocktail Loved it and we will both me back 