 Nothing everything was thought of and predicted to my taste and needs 
 I loved the old English kindness and politeness of the staff they were superb and extremely helpful and discreet I loved the taste style beauty and opulence of the decor The quiet rooms and lounges are a true luxury in the middle of busy London The food is fresh plentiful and very tasty superb afternoon tea The rooms are lovely comfortable the bed was so good I slept right through each night in real comfort Truly brilliant staff without their care my stay would not have been the same Thank you And hope to be back soon 