 Room was cold the warm air heating struggled to keep up with a very cold spell in London and the thermostat controls are impossible to understand The hotel clearly has problems getting cleaning staff to work on Saturday Our room was not ready on time Having said that the staff were quick to find an alternative room albeit a cold one 
 Conscientious staff who worked hard to make our stay a pleasant one Room and hotel was clean and well presented Good location near the tube for the museums 