 The smart elegant feel of the hotel and warm welcome was let down by the deluxe single room with en suite facilities that I was given It was smaller than expected and rather cramped not ideal for a 3 night stay The decor needed an upgrade and the mattress replacing Unfortunately it was not the 4 star experience I was expecting for my excitedly awaited London break 
 A lovely traditional hotel with loads of character in a prime city location An elegant entrance and friendly welcoming staff During a heatwave I was glad of the air conditioning system in the room Fine for a short city break and close to public transport Liked that the price included a continental breakfast 