 I used the phone charger behind the main lounge as my Android charger failed lost 4 as it was so user unfriendly complicated and inefficient A change here would be good Everything else was brilliant 
 Yes indeed the eggs were fluffy and the beds lovely and soft We LOVE the Executive lounge and the charming staff who serve us there We stay for 4 nights 4 or 5 times a year to visit family Have tried other hotels in Richmond and in Putney but this is always our favourite buzzing with exotic people and so cosmopolitan 