 No mention of an extra charge for leisure facilities online or when checked in Had to go up to the room again to get cash When queried this at reception the lady was unhelful unfriendly and unapologetic One manager was very friendly and helpful however other staff did not smile or make conversation Leisure facilities were very poor The rest of the hotel was clean and tidy Leisure area carpet was filthy dirty rubbish bag on the floor carpet looked like it had not been hoovered Sauna was cold pool was cold pool area was outdated including walls peeling generally run down Dirty flannel at side of hot tub 
 View over the dock was lovely and bar breakfast area Also the room was clean and spacious 