 Bed was a bit hard uneven Final account per room night was different to the confirmation from booking com I have queried this with the hotel and am awaiting feedback Hot water for shower taps was a bit flaky in Room 504 it eventually got hot but took a while 
 The location in Kensington is excellent This is a traditional British hotel in decor atmosphere and some quirkiness Great to have Bar 190 next door with the history of The Rolling Stones album launch in1968 Room was a generous size for London the Penhalion toiletries were my favourite and a decent hairdryer Overally a lovely room in a lovely hotel and good value for money 