 We were told in check in after pre booking 2 months in advance that there was only smoking double rooms available Didn t think this was even allowed anymore We were then allocated 2 twin non smoking rooms which I can only discribe as tiny and disgusting I refused to stay in both rooms and was given an upgrade by very helpful staff this was a much better room but still nothing special On our check out we wanted to leave our bags with concierge to then have to queue for over 30 minutes to do this I will definitely not be returning here 
 The staff were helpful after I had to complain for different things throughout our 2 night stay