 I emailed them to be picked up from the airport but we didn t get any response That s the only thing but I have emailed them via booking com so not sure if they received or not 
 The staff was always lovely and very helpful They have been very considerate and left baloons etc as it was my hubby s birthday It was lovely and put a smile on our faces The hotel itself was great Had all the facilities we needed Top terrace was amazing I definitely would recommend this hotel 