 I cannot believe that the basin in the bathroom had no stopper I had to do my hand laundry in the bidet Also I m an early riser At breakfast some of the hot items didn t arrive until 20 min or more after everything opened up 
 The staff were wonderful They treated me like a friend a member of the family It helped that I speak Italian well The location was the very best right at the piazza Duomo and two steps from everything Comfortable bed room Quiet even if the middle of everything Breakfast was plentiful Service unbelievable Anything I wished for was done like magic 