 5 star hotel This should be a bad joke When I arrived I had to ask the luggage boy to help us with out luggage and he had absolutely no reaction He was acting he he wouldn t hear me I wanted to speak to the manager about this situation and the only thing he said was that he was sorry The furniture in the our room was ruined and must have been 20 years old 
 The only good thing about this hotel is the location near the opera