 Staff didn t seem overly professional and were a little slow to respond eg when we ordered tea or asked for help working the frankly quite cryptic electronic blinds The roof terrace wasn t very well organised so somehow doesn t come together as a comfortable location for a drink We didn t get towels replaced on the second day and had to share one between two We didn t have time to wait for reception staff to respond judging by previous experience 
 Great location close to shops of regent street and Oxford Circus and near great restaurants Comfortable bed