 The staff Had a bad experience even after booking in January I arrived after lots of flight delays and paid a full rate of 475 euros including the deposit When I arrived I was very confused as I had stayed previous in January and my girlfriend must of sorted the deposit out or I was not told as I had no idea about the 75 euro deposit as it WAsnt very clearly displayed on booking com until after I booked and check an email with small print That was fine but I was told I could not sort it out then and the guy told me to take a seat and come sort it out in a min as I was holding the que up I suffer with severe panic attacks and anxiety I started to cry and panic as all staff looked at me as if I was doing something bad My mental health was quite bad so decided to go on holiday as its my birthday Monday and I m turning 24 I booked wig Victoria as I go to Amsterdam a lot on business and to see friends The moment I arrived at the hotel I felt unwelcome and unwanted and kept being told to take a seat so the other guests could not see me cry eventually after panic I handed my phone over to the receptionist who told my mother who I ring in panic that I could not use her card for the deposit I was told he would just take today s money but I didn t want to just book for one day Incase I didn t have it sorted the next day and if I wanted to get up before check out I eventually had the money transferred and felt the staff to be extremely unhelpful and rude unlike when I stayed the first time This was not a great start to my holiday and paying 5 euro for a can of drink for the mini bar is not what I expected either I was not pleased with the room as there was a step infront of the door and I tripped falling into the door and hurting my head The second day after popping outside for some lunch and a ciggettette I arrived to the whole road being shut with no access to the hotel no money on me and all my stuff inside the room 
 Slept well quiet rooms and enjoyed the view apart from the wire all over my window