 1 I was given a room where I had to climb about 5 flights of stairs There was no lift 2 The bathroom was tiny and in the shower it was not possible to bend down or move your arms at all because of the size of the shower 3 There were two windows on the ceiling where light came down but there were no blinds to control the light It was difficult to rest and get decent sleep 4 I had paid for the room on line but at the time of check in I was told that it was not paid and I had to pay around 150 which was double the amount that I had already paid I asked the guy at the reception to check again I was then told that it was a mistake and the bill was someone else s However I was not offered any apology for this error 
 The hotel was very close to the tube station