 Cleaning staff left my window open the entire first day I came home frozen from walking through the city and my room was cold Luckily I could order my tea set but it still took me over an hour to get warm The last morning when I wanted to take a shower at about 10 a m there was no warm water anymore which should not happen in Vienna in such a house 
 Extremely friendly and helpful reception staff small but comfortable single room facing the patio free tea set very nice breakfast with large choice My arrangement was excellent value for money 