 Staff seemed really disinterested and didn t seem to realise they were supposed to be offering a service The hotel could also do with a bit of TLC Furnishings were a bit worn and it didn t look like it had been refurbished since the 90 s It didn t feel like a 4 experience at all 
 Location was perfect so easy to find and we could get to everywhere we wanted to go by foot or by easy reach on the metro Great choices at breakfast and the view from our room on the 20th floor was stunning 