 Didn t like the pillows very soft Asked the reception for firm ones but said they didn t have a different kind Offered to give us two extra pillows of the same kind which didn t do the trick either 24 hours without hor water When I asked the reception in the morning they said it was a technical problem and that they would have fixed it by the same evening However the problem remained no hot water in the evening either I had to wait until the next morning to take a shower On the last day of our 4 nights stay wifi didn t work at all although it was working well the days before When askink the reception they said they had fixed it but it still wasn t working Breakfast was way too expensive 19 EUR per person didn t try it preferred to have breakfast at the viennese cafes instead 
 Big room very tasteful decoration Big bathroom Comfortable bed Good location close to metro station 