 My only complaints are that the tv in the bedroom area was to the side and it made it hard for us both to see well The sheets seemed too small or were put on wrong and we had to rearrange them And we didn t get enough towels for the whole family We were usually in a hurry to make it to breakfast before the crowd so one child alternated shower days anyway Also extra pillows would have been nice too The kids never complained about the sofa bed 
 The room was very nice but not much space around beds to move around with four in the room We had a fantastic view of the the London eye but not much of the city from the 6th floor The staff were very friendly and helpful A great hotel that treated children warmly as guests It was very crowded in the breakfast area and they opened up the bar area to serve as many guests as they could The mini bar area with extra sink was very nice as was the very clean bathroom with a defogging mirror 