 The coffee in the otherwise excellent breakfast room was always lukewarm I like mine steaming hot And when I used the free laptop to check in online for the flight home I couldn t print my boarding card as the printer wasn t working Reporting it to the front desk took some time as there was only one person on duty and he was very busy However the problem was then very quickly resolved 
 The staff were superb really friendly and helpful The location is great an easy walk to the Rijksmuseum and there are lots of bars and resaturants with a wide variety of local and international cuisines around the Leidseplein One tip to get to the hotel we took the train from Schiphol Airport to Centraal Station and then a tram to Leidseplein It s much quicker and cheaper to take the 197 Airport Express bus to and from the airport as it stops pretty much opposite the hotel 