 Was billed 60 pounds for 11 minutes for 2 local telephone calls to Hertz car This works out to more than 5 pounds per minute Finally settled for 10 pounds after going through a second duty manager who admitted that the rates were outdated in their system 1st manager offered 50percent discount on 60 pounds ie pay 30 pounds Hotel should be open about their rates and publish this to guests Worst the staff had no clue as to what charges should apply much less able to explain them 
 Convenient location Clean facilities n comfortable room 