 Total lack of communication From Reception onwards Booked a Family room Holiday Inn didn t have our stay as a Family One bath towel between four ppl Several trips to the Reception desk who were unhelpful and forgetful No kids bed made up Sheet on the pull out bed was covered in crumbs Maid knocked on our door asking why we we re still there when we booked another night Not enough milks or toilet paper Hairy changing room floor for the swimming pool Waste of money 
 Ideal base for Wembley Match and London Outlet 