 Slow elevators the recepiontists are doing everything theyvare the operators the concierge everything They also dont speak english fluently nor they have all the information required by the guests I loved the staff from the ssme hotel chain but in rome
 Location 8 minutes walking maximum from duomo and the city center also there are alot of shops nearby room cleanness room space that it has balconies good building i would recommend to stay here for sure but be prepared for the receptionists