 Disrgaceful condition of tables and chairs outside of lift door one morning which the staff new about but didn t want to resolve Guests are not treated individually but rather as tribe that can only function when they and everything else are extra loud and want to be surrounded by XXL televisions Not able to offer anything for guests who want a quite environment Towels and bathrobe worn and old 
 Staff did try to resolve very poor experience but they are restricted by company policy which they stated 