 We were in Andaz two times I dont know why we were here now Maybe its close to our favourite sushi Samba Anyway no staff to take your luggage to and from room Its not cheap hotel to dont help you Second thing is heating we have so cold room heating was on maximum but no working Room was very simple I think price is very high for it Breakfast room very cold too and average food We also try sushi in Japanese cuisine in hotel average and not so kind staff Location is very good but our last stay here 
No Positive