 One of the lifts takes you upstairs but not down The bathrooms could do with updating But to be honest neither made any kind of dent on our experience 122 a night for a room that looks out on Tower Bridge who cares about one wonky lift and a perfectly functional unfashionable bathroom 
 The welcome at reception was brilliant We felt really at home The food in the brasseries was out of this world We had scallops to start followed by the sea bass the produce was superb and everything was cooked perfectly The sauces were also incredibly well made Wherever you go in the hotel you find smiley warm helpful staff We haven t had an experience like that in a London hotel in this price range ever 