 The hotel is well appointed but it felt a bit clinical and not particularly warm and welcoming No designated smoking area so we had to stand out in the street in all weather with no ashtrays etc We had to ask for extra supplies eg coffee pods tea bags as minimum were provided Bathroom supplies weren t always replenished either Small things really as it is a lovely boutique hotel in an excellent location
 Excellent location close to Hyde Park Kensington Gardens local shops and restaurants tube station bus routes Great continental breakfast selection The free goodies shelf on the floor was a lovely gesture with fresh pastries or cookies available through the day