 Paid for a deluxe King room with balcony but the room was small and there were no chairs on the balcony so we couldn t sit out there Also it overlooked a car park and tennis courts should have booked a river view room The housekeeping staff knocked on our door twice way before check out time 12 00 asking what time we were leaving so we felt rushed to get out the room When I booked the room it said breakfast included but when I checked in we were told it was not The tv in the room was on a wall next to the bed and it wasn t on hinges so we had to lay side ways on the bed to watch it bit strange 
 The hotel was in a perfect location with the complimentary ferry over to Canary Wharf until 12 at night very handy to go for drinks in the city The bed was so comfortable and big We couldn t hear any noise from other guests in the hotel which was great as this is usually a problem in big hotels We had dinner in the Columbia restaurant which was amazing and really good value for money the bar was lovely too and it wasn t too expensive for drinks 