 There seemed to be no proper communication I booked breakfast on booking com at a discount rate When I got to the hotel there was nothing on record I was told it was ok because as I m hosting a big charity event that night my breakfast might be complimentary The next morning there was still nothing on my booking at the hotel and I had to pay full price for my breakfast even though I had the confirmation email and showed it as well as I have IHG membership 
No Positive