 Garbage bin in the bathroom was not empty when we were checked in We said this to the reception staff they apologized lots of times and problem solved only within a few minutes I know that it was nothing but an accidental mistake This kind of person related mistakes may happen all the time but the most important thing is the action of the management after they learned the issue In this case that action was excellent 
 This was my second stay at this hotel after 2 years Still very very good Location is unbeatable In the middle of London where thousands of people in the streets 24 7 but you hear nothing inside the rooms Walking distance to main day night attractions Complimentary soft drinks are also a great bonus Definitely recommended 