 There was no room available when I arrived at 8 30pm I had to wait for 45 minutes not good enough The air conditioning unit was very noisy and it didn t work no difference at all to the temparture during a London heat wave I was better to open the window The heated towel rail clearly connected to power supply with a thermostat although not needed by me because of the heat had a sign next to it saying Please note This is not a heated towel rail in other words they couldn t be bothered repairing whatever fault there was in the heated rail 
No Positive