 One day my room wasn t cleaned but the stuff helped me with fresh towels and water immediately but in a five star hotel it should not happen Actually it was a wonderful stay I just really missed the fridge Normally in every hotel I stayed there was a little fridge but not there 
 The staff was really friendly I love the design of the rooms My room wasn t so spacious for this price but it was nice and clean a very important aspect Especially the bathroom was cool designed There also help you with many amenities like an umbrella in case of raining and the concierge is perfect you can ask them everything and they will help you Moreover the neighborhood is awesome I love Kensington Brighton You have so many little restaurants muriel s kitchen is a tipp and museums right there and Hyde Park is just a few steps away The subway station South Kensington is perfect you can take a few rail lines by which you can reach nearly the hole city Caps are also pelting through the streets 