 When Christina was off the gentleman on reception was surly unhelpful and rude he charged me 50 00 which has never happened before and when I queried this he said I would get it back as long as I did not take the shampoo however I thought it was there to be used he also charged me three times on my card for the room which blocked my card and I had to wait a week for the charge to drop off not happy with his service 
 When Christina is on reception the place runs like clockwork and is the reason we go back again and again as she is fantastic 