 We were transferred to a sister hotel as the boiler wasn t working The alternate hotel is advertised as 4 star I don t think this rating was gained via the normal national rating system as it doesn t come close to other 4 star rated hotels I have stayed in It does not meet the high standard expected of a 4 star The bedroom was small and cramped the room smelt and the bathroom was worn tattered unclean and the breakfast was average It was a real disappointment 
 All the staff where lovely and very helpful