 1 my check in I arrived at 5am to be told my room wasn t on the system and told to take a seat while the person next to me was told they got a free upgrade 2 as the hotel has many stairs that you have to take there should of been an offer atleast to bring down my luggage for checkout 3 5 star hotel not having bath robes bit rubbish 4 shower itself is terrible zero water pressure 5 bottled water is a usual also that wasn t there overall pretty disappointing
 Bed was good and hotel is nice loved the bar underneath