 A cleaner didn t come to our room despite putting the light signal on for our room to be cleaned There was also an issue with the phone in our room We wanted to contact Room Service however the phone wasn t ringing or contacting anyone tried calling the Reception desk and the Concierge desk as a test According to a technician that checked our phone by our request they had stated that the phone was disconnected for some odd reason 
 The room and facilities were lovely 