 Hotel took 200 GPB additionally from me that was not agreed before where i took my booking They called it as pre authorisation amount and even 5 days after away from hotel I could not get my money back as it was freezy in my account Answers from hotel side also were really slow and it does not feel that they are interested in solving my problem or care at all as they think they do everything right Cleaning lady comes to hotel room at 9 oclock at the morning even on weekends this is killing as she is knocking on the door all the time after each 30 min I guess 
 Location and number and hotel itself were very clean