 I don t like having to pay a service charge thats forced on me by the bill in the bar area I always tip anyway We did have our money taken twice for the room but this was explained on our arrival as a 3rd party mistake Problem was rectified competently on arrival by the duty Manager and we were offered a free upgrade and complimentary drink which was nice Breakfast was extra and far too expensive even for a London Hotel 
 Great studio room with view of the Eye and helpful staff Spectrum Bar was good for food and drink 