 When we first arrived at the hotel we were greeted by a receptionist who wasn t very pleasant at all We had asked to check in from 10 11am but she rudely told us that we were too early and that our room would not be ready until 2pm Which was fine but overall the staff hadn t got very good communication skills and I feel it took the good out of the hotel 
 Myself and a friend stayed in this hotel for 2 nights whilst staying in London The Hotel itself was very clean and beds very comfortable The room was air conditioned and was refreshing after being outside in the heat all day 