 Our room itself although quite small despite paying extra for a spacious Privilege Room was nice It was however badly let down by the bathroom The worst of the problems were a shower that wouldn t stay in position I had to fix it with a business card and a supposedly clean towel that was put in our room with stains and what appeared to be chewing gum stuck to it With these major flaws in mind you start to notice smaller things that maybe wouldn t bother you otherwise The bathroom looked a bit rundown in general with 2 spotlights loose in the roof and the taps for the shower broken away from the wall at one side though still functional Given that the rest of the hotel was nice I m a bit puzzled that Mercure are satisfied with poor quality bathrooms in a hotel they class as 4 star Noise inside the hotel was also an issue room doors would slam shut hard and people moving around in the hallway could be clearly heard in the room 
 Great location just 5 minutes walk from Earl s Court Tube Station with Earl s Court itself just a little further Very convenient for getting around on the district or Picadilly lines short tube trips for Paddington Station and the Leicester Square area Lot s of bars and restaurants along Earl s Court Road and surrounding area Breakfast was excellent though the breakfast room is a little small so could be quite busy The bedroom was quite well protected from noise outside the hotel though noisy inside see negatives and the curtains were pretty effective at keeping out morning sunlight too Staff were all great with us 