 Although we booked a superior room it was very small and dark and faced to the back into an alley Bathroom needs a bit of an update but not too bad 
 Staff were great Location very convenient for West London High St Kensington Hyde Park Knightsbridge Pleasant 30 min walk across Kensington Gardens and Hyde Park or short car ride to Oxford St Coffee machine refills of still and sparkling water and chocolates all lovely Maserati great for short trips and saved on taxis Beautiful bathroom products Other Italian touches also good We had a special rate so price ok but full price would not be good value for money 