No Negative
 The staff at this hotel excels any that we have met in other hotels Staff at Aloft have fantastic customer service skills that go beyond the extra mile This is our second time we have booked this hotel The staff are more than happy to meet your requests at any time during your stay This what hospitality is about providing a excellent service Aloft exceeds this service All other chains should take note of this hotel The hotel was pristine in all departments We were a party of eight four adults four children and the facilities including the pool were highly appreciated The Restaurant and shop were very good value and the range of food excellent The car parking to the Docklands Railway a few mins walk from hotel was so convenient The location of the hotel next to London Excel and overlooks the River Thames Overall our short stay was thoroughly enjoyed and have already planned our next stay Thank you to all the staff at Aloft London