 Upon arrival what appeared to be a supervisor shouting at a member of cleaning staff was a little of what was yet to come when we came back after evening out around 945 we thought maybe we could pick up a leaflet from the gym and see the pool We got out Of The lift and we re immediately comforted and questioned how we got there and told we shouldn t be there The young ladies tone was very degrading and after we quickly turned around for the lift she got in the lift with us and a colleague and continued to question how and why we got there It appeared to be a fault that the lift shouldn t go to that floor although I didn t see this as our fault The intension was to use the facilities and treatments the next day but felt we were not welcome which is a shame and will not be booking again 
No Positive