 Staff attitude towards customer Understaffed for a 4 star property for every request even housekeeping related has to go to the reception which itself has mostly 2 staff at max For any maintainence request they only have one answer we can t help it In fact we hired 2 rooms and some channels appearing in kids room were not coming in our room so everyday we placed a request but they simply said it can t be done The warmth itself is missing in the staff attitude towards customers thus not giving a nice feeling Upon check in i told the agent that kindly give us good room while the reply was ok we only have good rooms the way it was delivered it more seemed like f you Coming to rooms i can t believe the difference in room size in the two rooms one was nice and big while other was 30 percent of the size i paid the same amount of money for each room but after the check in experience i decided not to raise any request again 
 Next to tram stop and coffee shops Great breakfast and nice staff in the restaurant 