 On arrival everything was perfect then we went to the sky bar for a quick drink and waited 20 minutes to get drink while the staff just said wait one moment We were sitting at the bar The bar was not busy when we arrived The staff seemed to be busy doing nothing Change was slammed on the bar at another customer You were made to feel as is everything was just to much trouble no smile The supervisor that s what she looked like slammed the drinks menu down on the bar at a customer Really good customer service NOT The breakfast room staff did not smile or make you feel welcome maybe 2 out the floor staff smiled Food handled without gloves Breakfast was great 
 Rooms clean and comfortable