 The attitude of the staff was appalling First they denied of receiving my early check in request and then when shown the email the response oh we get a lot of requests but we cannot accommodate them all as we are so busy No apologies and made us come back at 3pm to too it all room Service did not clean our glasses nor our wash basin Unhelpful uncooperative rude and obstructive hotel staff of the highest order 
 The bedroom matress and room 