 Having to ask for faults to be rectified on 3 occasions TV hairdryer did not work and there was a leaky tap in bathroom As we were not in the room for great lengths of time it wasn t a major problem more of an inconvenience having to repeatedly explain the problems to different staff members 
 The location for arrival from airport tube station directly across from entrance Excellent base from which to visit all main sights particularly nearby museums which are in easy walking distance 