 We did not have hot water in the shower despite attempts by the hotel to make repairs however we did have warm water so it wasn t too much of a problem and we were compensated with free breakfasts
 The staff were professional very friendly and extremely helpful the hotel is quiet and restful with stylish decor location is excellent with 2 nearby tube stations and many restaurants our room was upgraded on arrival and was very comfortable wi fi availability excellent breakfasts gorgeous flower arrangements on exterior