 Check in was for 2 not 1 When my elderly Aunt Uncle were in their room no staff came with another set of towels blanket The receptionist knew when we corrected the number of occupants the receptionist should have had housekeeping come and check their room for towel numbers blankets No ice EVER in the ice machine Ad said balcony didn t expect the balcony to be host to a transformer 
 Breakfast When asked to move us to another room far too small heard ever person in the hallways the receptionist was able to move us to another room the next day Very nice of her 