 However Sunday morning was a total disaster since the hotel had no water for showers toilets nothing At checkout people were understandably very upset that they had paid a premium price to stay there because of the concert all had children and to have no water became a major issue Some people refused to pay their bills As a IHG priority club member I was instantly offered a 25 discount which I accepted from the nice lady who checked us in the day before Also the car park needs to assign more Disabled parking spots than they currently have 
 Everything went fine we have a blind daughter and we got an early check in because they were going to a concert at Wembley Stadium from 1500 to 2200 hrs The staff were very helpful and polite and could not do enough for us Our daughter is 14 years old and Blind so getting the room early was first class and allowed us to relax in the bar before going to the Concert I would stay there again since its ideal for Wembley Stadium or Wembley SSI Overall its was fine but the water incident was a major problem see comments below 