 Cleaning of the doors to the rooms corridors As the finish on the doors is hi gloss the doors show all marks as you walk along the corridors make a poor impression Information cards in the room were scruffy Not having bathroom robes to use in standard rooms was disappointing The spa changing room was dirty and one of toilets in the gents changing was blocked no sign to indicate do not use Seams this area is not checked or cleaned regularly enough 
 The bed was great room quite and dark We got a perfect nights sleep Breakfast in the room was very enjoyable The location is great for the theatre s and the West end 