 Housekeeping was terrible the first day Didn t clean the dirty glasses or throw the empty coffee capsules Instead of throwing a broken glass that was in the bin just took it out and put it back in its place The receptionist when told didn t even apologize Room was non smoking but smoke was coming from the ventilation from other rooms It wasn t fixed by the end of our stay Staff were cold and completely non smiling 
 Breakfast variety of salmon and many different sauces Breakfast room also nice Location next to the town hall and close to hofburg Nespresso machine in the room highly appreciated Idea of open bathroom was fun 