 I asked for a non smoking room and was gives a smoking one The floor in the room was never cleaned the amenities were seldom replaced and the windows were left open The service and attitude of the staff was that of a 2 star hotel My suitcase was broken while in their care and the over all arrogance of anyone I tried to deal with was not acceptable 
 Apart from the room layout and the location I was very disappointed with my stay at the Park Hyatt 