 Check in and out was very laboured with lengthy queues each time and members of Hilton Honours being taken out of queues and prioritised Perhaps they should have a separate check in desk to make them feel special and the majority of the other guests wanted Lifts were also poor and the use of cards for bedroom floors made matters worse With many stairwells between floors the extra security measure appears unnecessary One lift of four was out of action both days to make matters worse 
 Great location within very short walk of underground stations Breakfast was excellent and rooms spacious and well equipped 