 We booked 2 rooms with 3 single beds and were told that they were not available We were given rooms with a queen size bed and a sofa bed We had a hard time trying to get them changed As we booked the same type of room again on the 15 07 16 07 and were assured by Novotel hotel staff that we would get 3 single beds that did not happen when we checked in on 15 07 we had to go through the same hassles again Also when we checked out we were slapped with a hotel tax which we did not know about we thought that your price included all the taxes 
 The cleanliness and location of the hotel