 Two of the front desk employees were rude and arrogant The young woman who checked us in and out was really pleasant and friendly though 
 The location is perfect 5minutes by foot to Rathaus or the Parliament 2 minutes walk from the U2 metro station We upgraded from a Superior to a Deluxe room and it was definitely worth it free minibar and a more spacious room Breakfast was really good fruits vegetables fried bacon and eggs smoked salmon and various beverages and everything was fresh 