 Several times we had to ask maintenance to come up and fix our toilet which they did and every time we were greeted with a friendly member of staff However persistent running of water which kept us up a lot of the night gave up asking someone to come fix it in the end and the flush would just stop working every now and then 
 The bed was comfy and the room was lovely and large Location to the o2 was just perfect Ideal for the late nights after a gig and early starts if you would want a breakfast coffee elsewhere 