 There was a fire alarm from 5 am to 7 am on two consecutive mornings No one checked whether I was alive or dead and when I asked to speak to a manager on checking out to sort out a refund I was told to be quiet by an insensitive and unprofessional young man whilst his colleague laughed and agreed with me that he was not in a position to tell me to be quiet 4 days later I have still heard nothing from them about any recompense and I am disgusted with their customer service 
No Positive