 We had to move rooms because despite having the air con on full for the night the inside room temperature was 26 degrees Celsius Unbearable so moved rooms at 7am The kettle in the room didn t work Room service breakfast was cold and inedible and was removed from the bill after we complained Two glasses of orange juice cost us 7 80 All the problems were dealt with by the helpful staff but meant that during a one night stay we were constantly on the move going to or calling reception Not the romantic night away we had been looking forward to for our anniversary 
 The bed was extremely comfortable The staff helped with the problems but it would have been better not to have had the issues in the first place 