 While the young lady who tended the front when I arrived was perfectly lovely she was the sole bright spot during my stay She readily and happily allowed me to leave my bag until check in time since i arrived at 11 a m One would have thought the bag would have made its way to my room when the room was ready It did not Further the surly sour puss who was at the front when I returned couldn t locate my bag gave me haphazard direction to my room which was in the wing and required going to the second floor following nonexistent signs going up a small set of steps for a 3rd story room The room needed maitenance a good cleaning and the lighting was horrible The view was over an ugly rooftop Lastly you are warned that no outside food and drink are allowed presumably to hold you hostage to their own restaurant and bar 
 Very near the train The hotel is literally around the corner from the Victoria Station 