 The room we were originally assigned had a strong odour of cigarette smoke but to management s credit we were promptly and courteously shifted to another upgraded room which had no odour We really appreciated this being done without any fuss 
 All was great in the room we were shifted to Quiet well positioned room with opening windows tea and coffee facility very comfortable bed and choice of pillow types Good bath and plenty of good quality shampoo soaps etc Breakfast was plentiful and fresh and promptly replenished as needed All staff were efficient and courteous and the porters particularly so which was important given the stairs to the lobby from the street level 