 Basically let down by housekeeping and room size Rooms are not big enough for families although advertised as such Often used glasses and trash were not removed Random number of towels each day no room service despite having a room service menu they answered the phone but said nothing was doable so we gave up and the room was over heated not helped by four people in a very small room Hairdryer didn t work and safe ran out of power locking our valuables irretrievably inside until it was re charged 
 Good location Greenwich and Blackheath are great plus Canary Wharf is a 10 min DLR ride away and accessible to the rest of London within 40 mins plus all usual amenities such as gym bar and restaurant Reception staff helpful and friendly 