 There wasn t a regular turn down service where water was supplied etc Found it difficult to order drinks in the lounge the staff seemed not to know what was available and where it was but when we did get our drinks it was a delight to enjoy by the fire 
 Loved the space A real home from home in an exclusive townhouse Some of the staff were incredible going above and beyond the norm very welcoming Presentation and style of room service was delightful with great attention to detail Gorgeous big living room area with fires and warmth 