 Thought the rest of the staff were not so inviting The room was cold when we arrived Breakfast was cold Overall the hotel does not meet the standards of other 5 star hotel in that area I have stayed at the Millennium also the Mont Calm I would not stay at this hotel again unfortunately Also lifts were so slow 
 Thought the concierge who I think sounded French was exceptional Shame we did not see him again as I wanted to tip him