 We had no information that at the end of our stay Milano city tax will be charged and in this case around 40 eur for 2 ppl 3 day Also upon our arrival check in they block from our credit card 100 eur and at the end of the stay no matter they already blocked 100 eur they made you pay for additional costs the blocked amount stayed blocked for next 10 to 15 days even thought receptionist said it will be directly unblocked the same moment after he uses the same card very very bad system and unfair for guests 
 Staff that work at the bar I find very friendly while those at reception are not so welcoming Rooms are clean and location is perfect 