 I am not sure if the fact that the hotel still uses keys which you have to leave at reception may be thought of as outdated by some It did not bother us in the least as we belong to the key generation 
 We were given only 2 low pillows but forgot to ask for extra ones before we went out in the morning We asked for them in the evening thinking they would be put in the room in the morning but 5 minutes after we got to the room the pillows were delivered 