 Some of reception staff seemed to be speaking English but only with words there was not much understanding Spa and Wellness center basically doesn t exist reception provided no information on subject when asked person actually working there advised that they cannot provide us with information because they were just going for lunch There s no price list apart from ridiculous massage for 60 euros We were told that this is just a gym one of us has arthritis your steam room and hot bath were reason why we paid 100 more and chosen worse location over 5 hotel without spa closer to Dam Square We feel lied to and stolen from really this ruined my boyfriend s birthday which we came to Amsterdam for I won t recommend 
 Rooms were clean cleaned every day which tickled my OCD Location perfect Cold water available for customers in lounge and luggage deposit were big benefit 