 The reception wouldn t check in my partner and give him key to the room beacuse the reservation was in my name He had e mail with the reservation but was told they need e mail from me We have never come across such a requirement despite beeing frequent travels neither has this been specified at the time of booking In result he had to wait in the lobby until I arrived While we both appreciate extra security the person at the desk dealing with us couldn t sound less helpful 
No Positive