 We were accommodated in a room where the bathroom door was aged and with difficulties to shut My son got locked in and I had to called the concierge to open it He came up and saw for himself that the door was stucked So he decided to use his force to open the door which he did breaking the lock and bits of wood The concierge told us that he was going to notified the problem in order to clarify that we did not brake the door The next day we were change to another room because the hairdryer did not work Two different concierges in different moments brought us to our attention the door which we had from scrach explain twice what happen with it that one of the concierge broke it because it was stuck The also blamed us that the telephone cord was cut which was impossible to have done it because we use the telephone and we received the call from the concierge informing us that they were moving us to another room 
No Positive