 An overall good experience was marred on the last morning of my departure when the water stopped coming in the bathroom Upon complaining I was told that the matter will be resolved within a couple of hours I didn t use the Spa baths as I had to finish packing and rush to check out The housekeeping staff doesn t understand English My 10 nights were not rewarded on my Club Carlson card since I had booked via booking com and not directly 
 Location opposite Lambeth North underground was very convenient Clean rooms excellent wifi Smart TV was fun as well The staff in the lobby Concierge were quite friendly 