 From the reviews I was expecting a haven but it didn t quite meet our expectations The room though large for London was a bit dated with no frills though it had a vey small modern shower room and toilet which unfortunately had a leak so we ended up with wet feet There were warning signs all over the walls I m all for health and safety but it made the room feel a little unwelcoming Why install a slippery floor in the bathroom No tea making facilities but you could request complimentary tea and coffee in your room I particularly dislike having to request a cuppa so didn t bother This approach seems to be quite common with chains but very unusual for a boutique hotel Our room was quite noisy and the curtains didn t close properly so it wasn t that peaceful overnight Thankfully it was only for one night I am always hoping to find a little gem of a place I can return to when I m in the capital I m afraid I m still looking 
 The hotel was in a convenient location with easy access to the underground The hotel is very nice from the street and throughout the public areas with a very bright comfortable lounge I didn t have much interaction with staff other than check in check out so can t really comment on that aspect but from what I experienced they were quite pleasant The bed and pillows were comfortable but the duvet was strangely on the small side There were USB chargers in the room and for foreigner travellers adapters The towels were soft and fluffy Breakfast was adequate usual b b fair They did serve a selection of different types of milk and as someone who doesn t drink cows milk it was very nice to see 