 No check in before 3pm despite requesting with booking and arriving 10am from night flight No effort made by staff to be helpful simply told to come back in 5 hours Paid for Tower bridge View room didnt receive this Room was small dark and dated Reception staff rude and unhelpful Overall Poor Value and Bad Service from the hotel Better to book any other hotel at Tower Hill including Nivotel Doubtree Grange etc 
No Positive