 The very first words spoken to us as we arrived were not Hello or Welcome or How was your journey but in fact I need your credit card The final words spoken to us were not Have you enjoyed your stay or Was everything OK but Everything s paid I don t know where the marvellous staff were who ve been mentioned in other reviews but there was no sign of them during our stay If a room is so small that you cannot fit in a double bed that each person can get in from their own side it shouldn t be sold as a double room A very average stay with a great need for staff training in evidence 
 The hotel is in a good location in Earls Court Continental breakfast was ok though staff offhand 