 Issues at check in resolved ultimately a good stay Had booked 3 twin rooms but none were available on the day We were allocated 3 super king size rooms which luckily for our group of girls was suitable Disappointed by this as there were 3 available twin rooms at the time of booking which is why we chose this hotel The rate was the same The receptionist sent 2 bottles of wine to one room as an apology We appreciated this gesture were happy with the rooms given but would have preferred the combinations we had booked well in advance 
 We arrived early and had coffee in the lobby which was great whilst the kind receptionist got one of our 3 rooms ready early This meant we could have a base for our luggage before returning later when the other 2 rooms were ready Liked the tea coffee in all rooms which were all very clean Location fabulous great to leave the Hyde Park venue just cross the road to get back Loads of restaurants just outside A little tired in places in the corridors but cleanliness location win out 