 Lack of services expected in 5 star rated hotels such as 24 7 room service a wider range of breakfast options and lastly and most importantly hospitable and informative staff Informative staff For example Tour de France was taking place one of the days and all roads in central Paris were shut detours he reception never mentioned this to us basically walking back to hotel and getting access back to street where hotel is They also don t know much recommendations specifically when asked about what s new in restos bars etc 
 Great location and cosy rooms nice layout design 