 The staff on reception are rude unwelcoming and unfriendly I stayed here twice within a week and both times I was shocked at how unwelcoming the staff on reception are Other floor staff were nicer The showers in two of the three rooms were terribly blocked and this caused annoyance Apart from that it is a fab hotel 
 The rooms are beautiful and comfortable Very stylish and great attention to detail The location is fantastic for London and the rooms are spacious 