 The bathroom was a bit small as the door opened onto the toilet so made getting in and out not as easy The minibar was ridiculouslly expensive And the receptionist failed to announce there was a turn down service in the evening so when we got back to our room after dinner we were surpised to notice someone had been in our room To not have breakfast included in your stay when paying a certain amount of money is a big put off Specially when its 20 per person DISCOUNTED 
 The supier double room was great very comfortable and the rooms decor was classy as you would expect from this type of hotel The staff were very friendly the concierges were very polite The hotel was a brief walk away from Shaftesbury theatre which is excellent if you re watching a show there 