 The wooden floor in my room was making noise whenever I was walking I could also hear that sound from the next room Please provide some milk for tea coffee in the room next time 
 All the staff at the reception had very nice smiles and pleasant My bathroom basin was blocked but they immediately sorted out for me The room was quite decent size for the single room in London Proper space to open my suitcase as there are many hotels you can t do so I stayed on rather humid day so the electric fan in the room was great After checking out they looked after my suitcase for almost 8hours which was very helpful 