 The safe was too low for old people to get to easily We couldn t get the microwave to work The ladies took the towels away even when there was the environment notice about saving washing Very important to teach staff this there were no face clothes The door notice needs to be elongated so it doesn t catch in door Room rather hot hard to cool Staffs English could be better 
 It was very well equiped with many different teas knife coffee The bathroom had the best shower ever heated rail for towels The kitchen was hidden behind the doors was everything one could need in a very small space The desk was cleverly concealed under the TV the bed was very comfortable Loved the idea to put notice on door if you didn t want room done Lift was very convenient Room lovely quiet 