 We were going to London to celebrate my wife s 50th birthday I booked this 9 months beforehand asking for a nice view A month before I phoned the hotel to confirm that everything was still ok I asked the person on the phone for a nice view When we arrived though we had a nice room but not a good view at all when I asked the receptionist for a room with a better view I was told that there wasn t any left 
 The whole of the hotel was fantastic All the staff were extremely polite and professional Breakfast was amazing Probably the best I ve had in any hotel 