 Staff in the Meridian Cafe on site were lovely friendly attentive and professional By contrast staff serving at breakfast time in the Market Brasserie were somewhat sullen and the level of service was nowhere near as good We requested an extra pot of coffee and were met almost with disbelief it then took 15 minutes to arrive and it wasn t busy at the time Staff were also slow to clear away used plates I did manage to get a smile out of one waiter on our second day but that was a rarity at breakfast time 
 A fabulous hotel reception staff were welcoming and professional Our room was lovely with amazing views excellent air con system and great bathroom with separate bath and shower Food was good and the covered walkway to the O2 is really useful Location couldn t have been better as we were there for an O2 event The hotel is also right next to the Thames Path which provides a nice flat walk down to Greenwich or in the other direction 