 The staff does not seem to care and the management isn t interested in making certain they are following up Nice top floor corner room with windows on two sides except the blinds on the window on one side were broken The manager on duty assured me the blinds would be fixed the next day Wrong not fixed at all Missed some nice sunny weather in my room with 2 windows Asked for a wake up call Didn t happen When I asked about it the desk person claimed loudly she called me Next day at check out I asked again the desk manager said the person called the wrong room Come on Can t you train people to perform the basics Surprised their phone system doesn t allow the customer to set up his own alarm No care employees and managers not watching what happens 
 I stay often here A modern hotel away from the city and near the Metro 