 I had unfortunately used Booking com and made a slight error When I called the hotel one member of staff said I would definitely need to contact Booking com again I tried but could not get a response from them so I called the hotel again and another member of staff told me she could make the amendment after all I was grateful that the second member of staff knew what she was doing Next time I shall book directly with the hotel as they give you incentives when you book through them 
 My room was changed to a quieter part of the hotel as last time I stayed I was woken up very early by bottles being emptied also this time I did not have an adjoining room which was great as you can hear everything through the walls So I finally got the peace and quiet I deserved 