No Negative
 All the Staff were very friendly and always happy to help Concierge escorted us to our lovely Miss Ada suite and explained where everything was and how things worked He also gave us excellent advice regarding the most direct route we could take to our concert venue The room was lovely clean and well supplied with all we needed for our overnight stay We were able to ask for a tray to make tea in our room which was supplied without any difficulty The bed was very comfortable and several little extra touches made our stay even more enjoyable We will definitely visit again 