 I got a room for a higher price than a friend I was travelling with I therefore got a voucher for food for 15 we had diner at the restaurant together but by mistake we asked the charges to be put on my friend s room when we were checking out the next day I asked if they could transfer the diner charges to my room so I could use the voucher the reception did it withot any problem but when it came to paying they said it was not possible to use the voucher I had no time escalate this to a manager on duty so paid for the diner however I am very disappointed in the way I was treated 
 room was very good clean comfortable diner was also very good and the waitress was very nice with excellent customer service