 We had problems with the A C as this is an old building Also a leak in our shower wand The persons at the front desk were so helpful and bought a new wand for the shower and replaced it the next day They tried to help us with the A C and it did work a bit better but as I said it s an old building The staff made everything great 
 The staff were exceptional for greeting us and helping us with metro and getting to specific locations Nice hotel 