 Julia who checked us in was far from friendly if not obtuse not a great first impression When we checked out she demanded my wife or I go to the room to return a bottle opener after paying Euro442 for two nights Not good customer service For this price we would have expected a little more in terms of service and politeness We aren t the complaining type and don t expect or like people fawning over us but this was the opposite extreme 
 The hotel is lovely great location and marvelous rooms with stunning views Most of the staff were friendly 