 High prices especially mini bar 45 for half a bottle of pink champagne Breakfast was confusing i waited to be served than helped myself then had to order eggs which came after i had finished the rest of my English breakfast Don t get it self service or not 
 The atmosphere retained of the original building grace space and lack of pace Wonderful location in a buzzing area next to the British Library car parking outside the congestion zone if pricey I used to visit the building in the 1970 s on business 3 times a year for 8 years so its great to see it retained saved from demolition and full of travellers Very friendly staff 