 Night receptionist was horrible We were put in an apparently upgraded room only to find 2 twin beds that pulled apart when I sat in the middle I fell Went to complain that we had asked for a double bed And even if twin beds were the only availability I was worried one of us would fall when turning while asleep The beds had wheels that just rolled away The confrontation was horrible The man was rude and insisted they could not do anything about it and that we had arrived late and all rooms were taken I was enraged because when booking with booking com we had indicated that we would arrive late Avoid room 512 unless they have changed the beds After a long argument they apparently found an available alternative room for us The following morning we spoke to the guest relations officer Caroline Hubert who was polite and professional 
 The location 