 First night heating didn t work and had to use a portable heater and shower didn t work so maintenance had to be called out so my first nights stay was unsettled 2nd night I paid for an upgrade and again there was an issue with the heating and the television didn t work so then again someone had to be called out so my night was unsettled again they then said they would move me room I waited half an hour and nobody returned it was 1am by this time so I went to bed The day after I checked out the hotel then withdrew and extra 200 out my account for no reason Absolutely horrible experience 
 The manager Aga was very helpful and nice She does her job very well very understanding and listened to me