 Sadly my partner and I experienced an uncomfortable moment on Wed evening 19th April at Robertos We did arrive late for dinner at 10 15pm At the door we stated we wished to sit down to a meal and were invited to a table Sadly we felt we were rushed to make a decision on our meals the waiter was initially quite abrupt and his body language indicated we were a bother to him He did however warm in his manners towards my partner and I after we made an extra effort to be pleasant to him Guilt methinks If the kitchen was closed at the time of our arrival 10 15pm then my partner and I would have been more than understanding if we were advised this and ordered room service At a cost of 185euros the ambience did not meet this cost 
 Staff were professional in manner helpful with questions and always willing to give a friendly smile Very happy with customerservice standards I am a retired manager and know the value of staff enhancing a business reputation through their presentation 