 The fact that there was not a wardrobe and not enough hanging space for cloths Plus no toiletries to speak of Plus no fridge and no kettle You had for coffee outside breakfast hours which I only found out on the last day Prior to this was told no free coffee at all No reception to greet me when I first arrived Had to go and ask at restaurant for attention Not impressed 
 Location was good in that it was close to tram that took you to the train Bed was comfortable Room was very clean Sheets were good quality I liked the locker idea to store your cases for pick up later 