 Totally inefficient air conditioning making it extremely uncomfortable The setting said 16c but the room temperature was probably in the upper 20s Totally unacceptable I complained during the evening but there was no improvement making it difficult to sleep On checking out I made further complaints and was offered points on my IHG account to use elsewhere Still waiting for the points Pity as the hotel room was very clean and well appointed Would not go back unless there was confirmation that the ac was working perfectly Th room we had was 1111
 Location within minutes of Gloucester Road tube station Great breakfast with plenty of choice Choice of pillows 