 the front desk staff needs to observe the 5 10 rule acknowledge your guests from 10 feet away with a smile greet them from 5 feet away which they do not and if they are helping another guest as you approach the desk you are ignored until it is your turn having worked in hospitality for 8 years I find this extremely rude a simple I ll be right with you makes all the difference other than that the only other issue was that the wifi is spotty and will kick you off rather frequently 
 great value for money extremely reasonable prices for the all inclusive nature of the property decent breakfast wifi included 