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 Received a good deal on the hotel room the hotel emailed and asked if there s anything they can do to make your stay more personal to you I had contacted them and replied a weekend away with my partner Arriving in hotel 2 minute walk from the tube station its stunning staff very friendly and couldn t do enough for you After checking in the room they had put on a very romantic theme after my request Complimentary bottle of wine cake and other little touches The hotel could not have done more Very pleased look forward to a return visit