 There were a number of problems with my room My room was in the basement and there were water pipes from other rooms which made quite a loud noise throughout the night which was disturbing I noticed there were earplugs in the bathroom and see there have been other reviews eg on Tripadvisor complaining about this There was urine in the toilet when I arrived which was disgusting the rest of the room was spotlessly clean I suspect someone had checked in and been moved to another room Although the room did have a window and natural light but it was immediately below the pavement on the street above Not great but main problem was they didn t inform me this would be the case when I booked My room was definitely not 5 star and not worth the high price I paid for it when I politely discussed all the above with the manager in the morning he offered to upgrade me on my next stay but I don t think that was a sufficient response to the above problems 
 Hotel seems fine but my room in the basement was not up to standard see comments below 