 All hotels where I have stayed charged at the end of the stay before chcking out but this hotel asked for the payment at the time of checking in This is not in good taste The room did not have any plates spoon and knives which were supplied on demand at the restauramt They should be part of the things suppplied Shaving soap tooth brushes etc need to be replaced regularly 
 We initially were given a room that was on the 2nd floor and had no view It was shifted to 9th floor the next day and the view was good We were happy with the change The floor near the toilet seat tends to collect water this needs to be rectified 