 One defunct inoperable mini fridge No cold water on a warm day free An ice machine at least 100 yards away from our room to chill the warm water to be carried back in an ice bucket The incredible price of a small bottle of water 3 pounds 95p etc etc Oh and a 121 2 surcharge for room service incl a 5 pound extra fee for the tray it was carried on I kid you not 
 not too much