 we were disappointed that the children s beds had not been made up when they said they would rather than us arriving back from dinner and having to ask the maids to come at 10pm the hotel itself is a bit dark and gloomy we found it difficult to get the lights to properly illuminate the room 
 the staff were lovely when my son was ill on our last day he was unable to sightsee and the concierge allowed us to delay our check out until it was almost time for us to leave for the airport Staff also helped point out the bus stops for the tourist bus recommended child friendly restaurants and flagged down many taxis for us we loved the food the breakfasts the lunch in particular was amazing quality and a fantastic set price the bar snacks were similar and of course the roof top bar with its amazing views seating and swimming pool we spend two lovely evenings up there before going to dinner