 We were given Room 2 on the ground floor as a family room for 4 sharing This was cramp and claustrophobic not suitable as a family room There were no windows and you can been seen from the outside if the curtains were not drawn The photos did not accurately represent what was in that room There were no bedside lights no floor lamps and the headboards were different I requested a double bed and two single beds but got 4 single beds The bathroom was fine except there were hardly any space for you to put your toiletries down One of the bathroom ceiling light was blown Quite a lot of dust on the glass shelves above the coffee machine Poor wifi connection
 Staff agreed to move us to a different room the following day after I express my dissatisfaction on the night of check in The second room accurately represent the photos and facilities Quite happy to say that it was what we initially expected from the second room Staff was helpful with transport direction and by providing maps Option to store your luggage after check out free of charge 