 The towels smelt horrifically The bed was rock solid and the pillows were terrible with no alternative The breakfast is overpriced for the quality The overground is infrequent so isn t the best place to stay for central London access The window didn t close fully so noisy through the night and although drafty offered fresh air 
 The staff were very pleasant and accommodating Although it was very busy on news year day the staff at breakfast were very quick to replenish and meet demand 