 Front desk service was far below the service levels and hospitality i have enjoyed in comparable hotels This includes poor communication misinformation and a nasty surprise about check out just an hour before i was due to leave Although it was resolved i still left 30 mins ahead of plan and didn t appreciate the way it was managed I was also in a room which smelt of paint which couldn t be rid off It seemed like the room was recently refurbished but clearly not ready for occupancy But through out my stay i repeatedly heard the front desk mentioning the property was overbooked so this probably explains it 
 The location was great and a very well informed concierge Gil made our time in Barcelona amazing he understood what we were seeking to experience and clearly is well informed and updated on the local scene 