 On arrival at the hotel the reception was very slow booking in there were not enough staff We were then allocated a room on entering the room there was a terrible smell coming from the air conditioning it was a strong smell of cigarettes We were then moved to another room On booking in I was required to provide a bank card to hold against the room should I require to add any other services On leaving the hotel I paid the bill from another account On arriving home I have discovered that the hotel have blocked the initial bank card and I can t use my account I have emailed the hotel but there has been no reply I am now being charged by my bank 
 The staff were very nice