 Being made to get out of bed at 5h20am for roomservice which I did not order was not something I appreciated When I mentioned it at the desk upon checking out I did not particularly like being told that the person ordering roomservice had probably given the wrong room number Some problems with the elevator but this was compensated with a free drink in the bar 
 Great location near the DLR station Aldgate and Tower Hill underground stations friendly staff good breakfast pub inside the hotel which serves good food until 10pm comfortable rooms 