 Charging us for things we did not use from the mini bar in the room We were lucky to discover the charge in our credit card one day after check out Booking com helped us negotiate with the management and get the money back The hotel should really check more carefully because that ruined our good impression We are happy it was resolved in the end 
 Friendly polite and attentive staff Fabio arranged us to have a corner room with an amazing panoramic view The room was brand new spotless comfortable with a nice design Nice overall atmosphere perfect location good breakfast and free luggage storage 