 I had booked the accommodation months in advance and has requested a double room When I checked in I was given the twin room because the hotel was completely full I questioned reception about why I was not able to obtain my choice of room considering the date I booked the room I had evidence from an email They were speechless and fumbling for words No answers I did not take the breakfast why would you pay such a cost when you can get delicious pastries closer into town 
 The staff were extremely accommodating when I fell ill during my stay The room and fittings were great Modern comfortable and clean I enjoyed being outside of the tourist area because it was calm and we slept really well The tram opposite the hotel is handy to get you around town 