 There are quite a few points 1 Don t take a room in the 5th floor coz at least in our case their laundry man drops the washed laundry in the middle of the night and he cannot do it quietly Unless you are someone who s out partying till late you can be expected to be woken up in the middle of the night Call the front desk and their response is I apologize for the inconvenience sir but the man has to do his job 2 You ask for a laundry bag to pack your soiled clothes separately and the response you could get is I have quite a lot of bags in the lobby please carry what you need to pack with you I can provide you with the bag Seriously you expect the customer to walk down with their soiled clothes 3 The rooms are quite small and the electrical fixtures are flimsy 4 We explicitly asked for a room with a double bed and we were given a room with two single beds Not sure which part of my request was not clear to these guys When we asked for an alternate room we were shown one in a corner where if you turn you ll be facing the wall 
 Well the biggest positive is their location It s at Eixample which is at a stone s throw away from Plaza Catalonya and that means you are at a walking distance from every major place inside the city whether it s the Ramblas or the marina Their breakfast spread was quite decent and the staff managing the cafeteria are very pleasant 