 I don t think it is necessarily a four star or a boutique hotel even though it s nice and has reasonable facilities The room was quite small but that is usual for London A small minus for me was that the room was next to the elevator and you could hear it which is not necessarily the trait of a quiet room which I requested Fortunately it was not that loud 
 The staff was helpful nice and did their best to accommodate all our requests The room was very clean The location is good close to Royal Albert Hall Museums and 2 subway stations 