 Wi fi is not very powerful in the rooms The tv signal was intermittent breaking down from time to time The carpets in the room require a bit more cleaning than the daily one Nothing that would prevent me from coming back to the hotel of course Not all the staff spoke English even though it was visible they were making an effort to communicate efficiently Was a bit shocked when I spotted additional charged in my final bill and a new member of the team at check out told me the charges were fine Thank God Ida appeared and sorted everything out including the crediting of the additional 140 eur Would recommend to train new staff members in a way so they can spot errors at check out efficiently 
 Location is superb Two subway station within 100 metres each Walking distance to Galerie Lafayatte and Opera Garnier In room cafe facilities in Deluxe rooms Great toilets including toiletries to die for by The White Company London In room safe and flat screen tv Really nice decor in black gold a bit of silver and lots of mirrors Ida and Solene have proofed to be the most helpful staff members I have seen in years They accommodated every single request we have had with a smile and proficiency even when the situation would have gotten a bit tense Highly professional The staff at the breakfast room was all very nice as well as the guys helping out with our luggage stay away from the new ones though We will be back 