 The hotel reception area is dated and not very welcoming 
 The Hotel is a short walk from the train station which privides fast links to rest of Italy and Switzerland Staff are professional and efficient We would especially want to mention Carmen and the housekeeper my wife left her phone in the room and only realised when we had checked out and travelled away from Milan We called and Carmen was able to check and called us back within a few minites that the phone had been found 