 There was no lift to our room but the kind staff member brought our luggage to and from our room Check out is 11am and after 11 30 they warn you there could be an extra cost so double check this on your stay or just make sure you check out on time 
 The room was small but high spec cleverly designed for a small space Great lighting perfect temperature control bathroom had underfloor heating shower was hot and powerful good location for us Comfy bed and friendly staff what more can you ask for from a hotel at such a good price for London City We really enjoyed our stay and will definitely be returning 