 No organisation on the front desk when required and stated on booking form for a cot bed in room there was none told to come back much later to which we did and still no cot bed eventually it arrived There are no baby changing facilities in toilets also paid for extra breakfast to be told when we went down in the morning that one of the two rooms where not down yet again poor communication from the reception staff that did our check in 
 The location of the hotel and the different choices at breakfast 