 When I arrived they couldn t find my booking even though I showed my confirmation email Very worrying 5 minutes as I was travelling with my 12yr old Grandson who got quite worried At the concierge desk there is writing on mirrors with coloured markers which I thought was quite tasteless tacky to be honest didn t think it gave a good impression of the image reputation expected of the Hilton TV in bedroom didn t have a signal but to be honest I didn t report this as by time we got in from sight seeing shopping my grandson was too tired anyway 
 Bed was very comfy room spotless concierge very helpful Breakfast was great a good selection 