 The hotel had no family rooms available which meant we had to use two rooms which made the trip very expensive Breakfast was also expensive although it was good The heating in my room was defective and not repaired initially despite a complaint but eventually courteously and apologetically fixed 
 Nice location on the canalside with friendly staff Easy to get to around the city via tram or foot It was my wife s 50th birthday and the staff left a happy birthday plate of chocolates which was thoughtful 