 In the evening prior to my departure I have asked the front desk to settle my account since I was checking out in the middle of the night I was told by the reception staff including the shift leader it could not be done When I checked out in the middle of the night the clerk could not issue the invoice as he was in the middle of the night process It is either they are using a very old software program or they could not do a very basic thing wich is done in any hotel 
 The location could not be better Between Leicester sq to Piccadilly a minute from china town and the SoHo In minutes walk were theaters lots of restaurants and the underground The hotel was extremely comfortable and clean Staff were nice not always efficient I did not have breakfast at the hotel but there were lots of cafes around 