 The positives seem to end with the building The staff were pretty rude and dismissive particularly in the bar where it seemed like it was all too much effort to bring the food or take a drinks order The room was freezing and the hot water broke for a period of time The breakfast was in a nice room but again it was freezing and most people seemed to have their coats on 
 The hotel is beautiful The exterior and the interior are stunning The location is also very convenient to the Piccadilly line tube station and short walk to Euston Kings Cross and Tottenham Court Road The breakfast buffet had a lot of options 