 The swimming pool and spa involves walking out onto the street down the road and round the corner The website description claims it as adjacent This is stretching the truth There is presently only one lift to the underground car park due to modification work being done in the hotel Getting up and down to the carpark was unnecessarily and tediously time consuming Often you called the lift and the other lift that didn t service the basement would arrive and cancel the call for the lift you needed 
 The staff were efficient attentive and friendly They solved all of the problems we encountered some due to booking com not doing what they were supposed to do and another because their billing computer had a glitch Brilliant Persian restaurant Kish direcly across the road Great food and great value Fairly close to the tube bus and rail services and easy to get to from the M1 