 1 Resturant Unkai mistake food tasty but service unprofessional it is necessary long to wait mistakes in orders 2 The view from the windows in Junior Suites should be beautiful and on the city according to the description on the website of booking com The view in both Junior Suites 317 and 318 was on closest distance app 10 12 m buildings 3 Mistakes during check out explained and successfully finished 2 bills from others rooms added to our bill bill for one Junior Suite 2 times higher then for second Junior Suite we understand that perhaps the staff was tired but it is hotel 5 and such mistakes should not take place 
 Hotel has excellent location a few steps from K rntner Stra e Opera Hofburg and St Stephan Church Hotel has beautiful design is very clean and comfortable Both Junior Suites were comfortable had big bathrooms two or three wardrobes we booked 2 Junior Suites in one was 2 wardrobes and in second 3 wardrobes the beds were extremaly comfortable Breakfasts were tasty and diverse The breakfast s service was polite fast and professional WiFi good and fast Restaurant Grand Brasserie very good service and food Austrian kitchen Room service and consierge always be helpful Generally we are very satisfied and we are going to stay in Grand Hotel Wien during next our visit in Vienna Thank you very much 