 No elevator near the lobby very inconvenient for hotel customers esp if you have a big luggage And the service lift was located in a place where you can not find it easily the door is too heavy and the space inside is so small Another downside of the hotel is they do not automatically replenish the the toiletries everyday after they clean the room you have to request for it 
 I like the interiors of the hotel room and the bed linens The room is just enough for 2 and for opening of luggage It is also very near the tube with a Tesco and Waitrose supermarket nearby and also cafes restos around it 