 1 In the first day the 20 kg wooden wall covering fell on my head I was not offered any compensation I had to ask about it on reception and I got ridiculous free breakfast 2 Tiny tea coffee package just two teabags and a couple of coffee cups per DAY For a 250 night room 3 The hotel room was presented on booking com simply as a luxe in fact it was a Bridal Suite with transparent shower in the middle 4 Strange canteen where it is impossible to find napkins or to wash hands 5 If you compare service with Hilton for example it was awkward 
 Jacuzzi lighting airing cleanliness 