 the staff was not much friendly comparing to other staff in Italy maybe they are practical any how they are pilot but a smile will not kill you 
 the location is amazing 1 minute and you will be in the metro easy access to the shopping streets 15 minutes to walking to reach Duomo Milan 10 min walking to the main trains station many services around you the room very modern and clean the size is good all the facilitates are working properly nice design nice pool the rate was not bad 