 The balcony for our room could have done with 2 sun loungers as it was a room for 2 The tv channels did not relate to what was on the card so for example the football should have been on Channel 5 but was on Channel 5HD located on 79 It was a bit counter intuitive and reception weren t able to help 
 Very friendly and helpful from the moment we arrived at reception We were early but they gave us towels and we went to the very sweet rooftop pool while we waited At reception they gave us a map and used a highlighter to mark where we were and how to get to a couple of places no big deal but really useful and done with no fuss 