 Two negative things 1 The room was incredibly noisy because it was right next to the lift shaft I was very thankful that I had brought ear plugs with me 2 Poor customer service in the first floor bar I needed the light a little brighter to finish some work however the bar man was insistent at sticking to policy that at 6pm they changed the ambience and dimmed the light I only needed it brighter for 10 minutes but no he put policy over customer service 
 The staff on reception were excellent and were very happy to help with last minute photocopying etc Very friendly and professional This hotel is in a great location for the train station and very good value for money