 As a member of IHG we were not given complimentary drink when arrived un like in Manila every checkin people were given complimentary drinks as soon as they checkin we arrived at 10 30am but have to wait till 2pm for our room to be readied we hv been flying for 15 hours The worst is when we checked out we hv to wait for more than 30 minutes in the room for the concierge to pickup our baggage we kept telling room 742 n he keep going to 702 may be he was a confused guy he only remember number 2 it caused us late to the airport 
 Its location at Westfield Stratford City just one stop to MileEnd where my son study at INTO LONDON EDUCATION CENTRE and only one minute from Holiday Inn Westfield to shopping centre 