 Well then constant building work which we werent warned about drilling directly into our room walls from above and side Heavy banging around from the work being done above It was from check in and was still going on when we went out at 4 30pm and from 9 8 30am on sunday morning Breakfast to room was totally cold and took an eternity to sort By the time it did we needed to rush to eat as check out time was near The thermostat in the room broke so we were cold and couldnt adjust it The best bit was leaving the hotel How can you charge these prices and not make people aware that they will be severly disrupted It was our 10 year anniversary and by far our worst Every year we come to london and have never experienced anywhere neat as poor 4 star hotel This place comes nowhere near close for me 
 Well then constant building work which we werent warned about drilling directly into our room walls from above and side It was from check in till we went out at 5pm and from 8am on sunday morning Breakfast to room was totally cold and thermostat in the room broke so we were cold The best bit was leaving the hotel How can you charge these prices and not make people aware that they will be severly disrupted It was our 10 year anniversary and by far our worst 