 Small rooms no ventilation in bathrooms thin old towels but amazing staff 
 We booked a triple room because we were travelling with our adult daughter This room turned out to be far too small for 3 adults and their luggage We therefore booked another single room which greatly increased the expense If I had know this was the situation ahead of time I would rather have booked an apartment in London for the same price as the 2 rooms The single room was also unbelievably tiny I have stayed in many hotels in London with small rooms but these were beyond a joke The staff however were absolutely fantastic and did everything in their power to try and address the situation and keep us happy They were a credit to the establishment The breakfast is also very good value for money if you prebook it 