 Found lots of hairs in the bath when we checked in and dust on sides One pack of biscuits by the kettle so we shared them one each very nice though Breakfast was very hectic we were not informed what we needed to do or how it worked eg help yourself but were deliver tea and coffee to table So was left to figure it out by asking others There was one brown sauce for the whole room that every time I got it it got whisked away and 2 tomato sauce which were both empty No sweeteners for my tea needed to ask 2 waiters and waited 15 minutes to get some Disappointed end to our holiday 
 OMG the beds were so comfortable and felt so fresh and clean The black out curtains make for an excellent nights sleep and didn t hear any other guests moving around Amazing nights sleep Wine glasses in room and small fridge plus bottles of water which came in very handy The facilities were lovely they provided you with towels to use in the pool Great for the O2 cable car across the river right into the car park no hassle Only took a jacket as weather forecast said no rain but it tipped down Lucky they had a spare umbrella borrowed for the evening 