 Was given an upgrade then made to wait for 10 mins only to find upgrade rooms weren t available so a waste of time Use of the spa was additional even for gifts after spending 215 a Giggle on the room it was a bit much to then pay another 40 for the sauna and steam rooms not clear on the website and that s the main reason for us choosing to stay here 
 Lovely building communal areas were great and fantastic spa Room service was super speedy and efficient food was good great steak we had a suite and it was v spacious incredibly comfy bed 