 I was booked in at 3pm for a king sized deluxe room Was told on arrival shortly after 3pm that my room wouldn t be ready for another 30 mins but if I wanted I could have a room with 2 single beds I said i d wait and the lady on reception said she would pass me my key when it was ready 30 minutes later and still sat in reception I asked a male member of staff for help He found my room instantly and was very helpful But I felt if I hadn t spoken to him I would ve still been sat there 
 Lovely clean room and really liked the ease of getting to the O2 arena for my gig Hotel was very clean and modern