 Staff attentiveness Calls to reception or front desk are never picked up Have to go down and talk to the staff personally to ask simple things because phones are not answered Also we requested for a taxi for 5 30pm in the afternoon to the airport The staff called us and woke us up from sleep at 5 15am in the morning to tell us taxi has arrived He then apologized of course But mistakes like these can be avoided 
 Amazing Location Will come back here definitely just for the location It is just next to the tube With a bus stop so close Hyde Park is just opposite And rows of restaurants and shops just around the corner 