 Obviously the location means prices are sky high because they can be 14 for a glass of wine for example Also we left our bags while we went out In return 6 20 Friday 19th August 2916 the man on Guest Services was on the phone Fair enough but he didn t acknowledge us or indeed the large queue that was forming behind He totally ignored us all not even getting a passing colleague over to take care of the now huffing and puffing queue As a result the last part of our holiday was incredibly stressful as we had to rush for a train we d budgeted an hours time to catch and were left with 30 Thanks Hilton and thankyou whoever you are useless guest services man 
 Great location and very attractive hotel and facilities Be sure to visit the 12th floor bar with great views over the Thames Another nice touch is they give you 5 for the bar if you don t use room service they claim this is for the environment but as we all know it actually saves them a fortune on staff and cleaning PLUS it helps the world as collateral Also if they can t sort out a problem you ll get further vouchers for the bars etc My good side says this is a nice way to keep customers happy my cynical side have you spotted I have one It s tragic says it keeps punters on site where they can keep spending lovely money 