 Old hotel very poorly maintained My first had a leak from ceiling they made me change room in the middle of the night they appologized and promised they will do better next time I gave them benefit of the doubt I showed them the rate from booking com they couldn t match it and basically all they offered was a 20 discount on breakfast for all the trouble I had I expected better from a so called 5star hotel I booked on my own went there all I wanted was a clean and quiet room I get a broken toilet seat was about to fell Disaster really and with all this they didn t even offer breakfast or anything Management should change for sure it s not a nice way to treat clients
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