 Upon checking out the receptionist a new hire I think charged me for two breakfasts 18 euro a piece without asking if I had any The end sum sounded too much so I asked for a list of what he was charging me for When I pointed out that I had only one breakfast and none the day of checking out he said oh okay and without apologising at all removed the item I paid I was waiting for my cab when he ran after me and said he shouldn t have charged me for the room either since the website where I booked already did Well I should have checked that too and they reimbursed me for the charge but to a card in another currency since they cannot recharge it on Maestro So I certainly lost a few euros on that All of this is atypical of Falkensteiner as I know it but it wasn t a nice feeling 
 Very nice hotel my favourite in Vienna not that I know them all modern comfortable great small gym uniquely delicious breakfast great location warm staff 