 The 4 main elevators were very slow and it appeared to me not really suited to hotel size and during busy periods you had to use service lifts or stairs with luggage I understand this may have been that due to some being out of service so perhaps it was only a temporary glitch during the weekend I visited hope so Rooms are clean and comfortable perhaps little dated by other top London hotel chain standards but for a short break its good value for money and if location is your main concern it is ideal 
 Wonderful views a great location right on the Thames very close to the Tube MBNA clippers River boats great inexpensive way to see the city and get around You also have St Catherine s dock right on the doorstop ideal for a waterside drink or a quick bite at the end of the day in lovely marina surroundings you might forget you are in central London Very friendly smiling staff including those we bumped into back of house in the service lifts 