 1 For a superior room it was tiny We have stayed in many hotels in Amsterdam which were much more spacious for the price 2 The lack of privacy with the bathroom There was no lock on the toilet door and no separation between the bedroom and bathroom 3 The walls were like paper I heard someone sneeze in the next room when I was in our bathroom Also when people bang their front doors it feels like the whole building shakes 4 The air con was temperamental and there was no guide to help us understand it With no opening windows in the room the air con was essential 
 1 The staff were outstanding Extremely helpful friendly and kind No queues for check in check out 2 The location was perfect right in the hub of everything 3 The facilities were great molton brown goodies We felt that the overall rating of the hotel was between 6 and 7 out of 10 and couldn t understand how the majority of reviews were up in the 9 10 mark but now I realise it s because of booking com calculating your overall review score so I had to mark a couple of things down to get an average score of 7 10 