 I specifically asked for a room with a river view when I booked which I told is confirmed Upon arrival that was not the case and the receptionist told us that we could switch rooms when we returned from dinner When we got back we were told that there were no river view rooms available until our last night of our 3 night stay We made a formal complaint however it was never addressed Disappointed 
 Location and a bottle of prosecco in the room as we were celebrating a special occasion 