 Worn and plain business room could be anywhere While London hotel rates are quite expensive found this extremely poor value based on the quality and condition of our actual hotel room Our bathroom shower had very poor water pressure making for a less than enjoyable rinse On the floor we stayed there were burned out light fixtures a broken call button for the lift chipped paint and stained carpet Bedding was worn bed quite hard and uncomfortable the ventilation a c lacking and poorly placed inadequate number of electric plug outlets for our iPhones and laptops There are better options in London certainly for the price we paid 
 Check in and front of house staff provided welcoming friendly and attentive service Lobby and public areas very nice Location in proximity to St Pancras Eurostar service very convenient 