 Problem caused by my inexperience of finding our names on arrival at reception meant an awkward wait of 20 minutes with further 20 mins as room wasn t ready However staff apologetic and subsequently very helpful 
 Location was brilliant for use of river bus to get in and out of C London and to avoid traffic noise Lovely views from room Spa treatment greatly appreciated by my wife Really good jazz club 606 on Lots Road only a 5 minute walk away 