 Had to call 5 times to get through to room service and when I tried front desk and concierge all they did was transfer me to line that no one was picking up When coffee arrived it was lukewarm Also could not shut off handheld shower unit completely and there was annoying fan sound in bathroom that couldn t be turned off Bedcovers were quite lightweight and no spare 
 Bed was comfy room was quiet and very close to Victoria station