 Checkin was not friendly I arrived around 13 30 and was chatting to receptionists about queuing for more than 3 hours at the airport they said the available room is on ground floor and when she showed me the room it was for disabled I told her I want a regular room and then she was not so friendly and said it was the only available rooms if I needed one straight away else I have to wait 30 40 min for my room where I can take a walk outside said it as my only option I don t get it when people checkout at 12 00 they could send someone from housekeeping to make the room fast that is if really none was available I was pretty sure there were available rooms Moreover they could have offered me to sit and have a glass of water or coffee until my room is ready I went out and came back 40 min later when It was obvious for them that I cannot make myself walk after trip and queuing I stayed in same chain in Emma bcn and in New York and they were amazing was surprised with this check in 
 Location breakfast