 The building is in need for overall maintenance The walls and the doors must be re plastered to a smooth finish Initially the fridge was not included in the room though I appreciate their supply of one following upon my request free of charge Other 4 star hotels offer the fridge in ALL rooms Lack of security box A security box is essential and I had it in all other 4 star hotels I visited There was no concierge for luggage loading when we checked in at 2 AM I had to pull the carriage and load it myself After check in someone showed and helped unload it in the room The security keys malfunctioned daily My wife and I had our keys re programmed daily for 10 days The receptionists would tell us that our pocket mobiles messes them up I carry a phablet 9 7 so it does not fit in any pocket In fact the card that would let us operate the elevator would malfunction at the door a minute later 
 Security system is very good Breakfast buffet is also great The receptionists were all very understanding cheerful and courteous The room was big and the bed was comfortable 