 Checked in at 1 20am due to late train arrival and limited taxis and had NO assistance whatsoever with my luggage Was not explained anything about facilities Was very disappointing Disappointment continued in the morning when I made a coffee in the room and there was no milk 5 star NO On check out the staff member tried to charge me for breakfast for 2 people as a solo traveller after explaining how my stay was he was happy to argue the point very very disappointing service 
 Breakfast was great Shower was great Bed was confirtable 