 a The TV in our room broke down b Reception agreed to change our room However the second room was unacceptable as the air conditioning unit was faulty and making an irritating and continuous dripping noise which prevented us from sleeping The time was now approximately 2 am in the morning and it was important for me to get some sleep c We were provided with an up grade on the 2nd floor by Edgware Road Noisey traffic including emergency services continued through the night d The bed was very hard and creaked loudly it was too late and we were too tired to make another compliant e My wife awoke with lower back pain and I arose with pain in my right hip f We went down to have breakfast and discovered the food was hard and cold
 This was a special event planned by me a huge let down by HIlton London Metropole 