 Whilst the room was very comfortable and all the amenities that I required were there the poor condition of the carpet was quite apparent It was tired and worn out 
 I liked most of the staff and their cheery manner once you broke through their training programmed attitudes As most of therm are from the continent it took them a little while to become accustomed to the Australian humour They Loosened Up and they look better with a smile on their faces An observation Not every customer would like that but Having been in the customer relations business for 32 years of my working life A friendly smile goes a long way 9 10 for the staff There was one younger female of the front line staff who definitely could do with with a little training in relaxing and that all important smile instead of just doing the business 