 Couch pull out bed The mattress was so old it sank to the middle and I had to hang on to the furniture beside the bed to pull myself out Also slept for the week with the bars under the mattress poking me in the back and leg Asked for different mattress but wasn t available Needed to just buy a new mattress and throw that one away The main bed was wonderful but I wasn t the one sleeping there unfortunately 
 The front desk staff was phenomenal Super courteous wonderfully helpful finding directions arranging transportation giving information The bell hops were so professional too We didn t have to lug another suitcase once we arrived at the hotel Felt very safe and well taken care of except for the horrible pull out bed mattress 