 published checkin time of 2pm missed by 50 minutes no attempt to apologise or ensure comfort while waiting That matters for an hotel proud to be only 150 yards from Albert Hall but nevertheless leaves us with only minutes to spare for an afternoon event breakfast buffet offering is minimalist compared to other 4 stars staff don t seem committed interested or pro active
 Beds v comfy location excellent bar comfortable Cooked breakfast offering is varied and value for money