 1 Card authorisation payment policy is preposterous An amount equal to a 4 night stay was blocked although I have booked and staid for only two nights the staff s explanation as to why this happened was virtually non existent The hotel then charged separately may I add the amount for the stay without releasing the previously blocked money I had to wait 10 days for the bank to release it It soured a bit the trip as I had less money to spend during the stay 2 Room had a moldy smell due to the in room shower Insufficient space for storing personal care items 3 No slippers bathrobe unacceptable for a hotel with deluxe in its name and for its star rating 4 Cleaning crew came after 4 PM 5 Poor quality personal care items 
 1 Location is great within walking distance of Rathaus 2 Pillows and bed excellent 