 The fire alarm went off waking me up I trekked down eight flights of stairs to discover that it was a false alarm had it stopped immediately I might have stayed in bed but the staff were unable to turn it off fully It was ringing at low volume for a significant time just loud enough to keep me awake The following morning my room key card stopped working This required two trips to reception to access my room retrieve my suitcase and then a further trip to check out 
 The staff at breakfast were attentive and the service well managed The bed was comfortable 