 Staff were not cooperative during my booking I asked for a top floor room with city view and when I arrived the reception employee gave us a room in lower floor and promised to move us the next day which never happened My girlfriend called the reception asking for a vase for flowers and no one came until I called again and finally they gave us an ice bucket I asked for sugar for coffee and as usual no one came 
 The room is spacious and well organized Tramway is 2 minutes walking distance 