No Negative
 This is truly a superb hotel I arrived with three heavy suitcases and the Conci rge Porter asked my name very polite presented his colleague at reception my booking details as I waited to check in Then within minutes my suitcases were in my room Very efficiently done This is the kind of swift service one finds at the top five star hotels The gentleman at reception was very professional and very kind and helpful at all times In minutes I was checked into a lovely superior double room Everything was marvellous room service excellent food very good indeed amenities decor style and facilities Even an afternoon turndown service was always offered with a polite knock on the door The only issue was the wi fi is patchy in places All members of staff were excellent Very professional The Hotel Manager should be most proud of the staff for certain 