 There were a few things I would like to see improved The windows are single glaze and difficult to open and shut Therefore a lot of draft gets in and you need the extra thick curtains to try and stem this The fireplace we did not use but would have been nice to have the option no lighter in the room No plugs near the bed Ash tray on the balcony not emptied I was under the impression smoking was not allowed anyway in hotels even on a balcony The room is in another building Featuring peoples mail on the side as you enter and in a dimly lit entrance way The doors are locked by single key security of swipe cards not used and the fact you need 3 keys to get into your room is not great one for the front door one for the hotel rooms and one for your room You only get one set too which is not great for a couple as most hotels give 2 Room service is not available in the suite 
 Stayed in the Ottoman Suite The bed was extremely comfortable and the room very large We are talking 12 foot high ceiling The bath in the room is freestanding and rather luxurious The adjoining wash room containing a open style shower twin sinks and toilet was clean and modern I found the room to be quiet and the overall facilities to be very adequate for the price paid The location is great too Just a 3 minute walk to Earls Court tube station The view from the room overlooks Nevern Square which is a touch of greenery in an otherwise concrete jungle The balcony would have been great to use if we had stayed in the summer mid Feb was rather too cold to use it though Our room was actually in the adjoining building but is easily accessed as it is literally next door The breakfast is continental and featured the usual cereals and fruit as well as fresh yogurt and continental meats I would happily stay here again and felt the price matched the quality being provided They were happy to hold luggage securely whilst we went to lunch prior to check in 