 After check in the room we were allocated was no more than a 2 rated accomadation the room was small and pokey the bathroom all be it clean was dated with cracked tiles and the bath panel need to go in the nearest skip and actual room was in desperate need of redecorating we complained and put a review immediately on trip adviser the assistant manager moved us the following day into a much nicer room
 After we wer moved to a room inkeeping the the rating of the hotel it was fine the first night I had reason to complain as I think the rooms allocated to booking com are below standard you would be better of staying in a travel lodge I sent an email direct to the hotel whilst in the room and did an online review on trip adviser The way the assistant manager dealt with the situation was superb and our 2nd night was 100 better than the 1st Unfortunately we were only there for two nights so couldn t really Benefit from her kindness and efforts 