 We were initially checked into rooms on the 6th floor they were generally nice but the windows were small and did not open as this was the top floor attic On the second day we had an unexpected plumbing issue with dust dirt coming through the shower in both rooms We later found out the issue was due to some construction work nearby The staff were very apologetic and we were upgraded into other rooms 5th floor with a better view for the rest of our stay 
 The hotel has an excellent location very close to the duomo The staff are friendly and tried their best to accommodate us when we had a plumbing issue in our initial rooms The hotel has a unique design which we highly enjoyed and the extra attention to details was a nice touch welcome notes upon arrival funny messages on toiletries etc The rooms were very clean beds were comfy the bathrooms were spacious and the showers had good water pressure Would recommend this hotel to others 