 The swimming pool was under refurbishment and however I mentioned we were not aware of it and booked for the swimming pool they have not acknowledge the complaint as you would expect in such a luxurious enviroment The sink in the room was blocked someone came to fix but it was still blocked We have been given a late check out absolutely great but then we have been locked out the room before the agreed time our room was 5 minutes walk from reception A complimentary cocktail would be a nice touch and perhaps complimentary water not to be warm 
 One of the best night sleep we had in ages Lovely staff very accommodating The Artesian bar used to be one of the best bar in world and cocktails are still fab Accommodating with late check out and they upgrade our room which was marvellous