 The breakfast selections are limited The staff did not finish cleaning my room at 5 30pm Another day the staff did not clean the cups for espresso machine or forget to do this or that The elevator was too busy one day I tried to walk down since I live on 2nd fl The stairway door is locked and I am concerned in case of fire how can we get down safety 
 The location is very close to Duomo But not close to the Metro station Very nice room and comfortable beds 