 They have a lot of kinks to work out hopefully just opening pains The concierge didn t seem prepared to offer restaurant recommendations and struggled to find us Milanese cuisine The cleaning staff doesn t appear to operate on a checklist so our room rain out of toilet paper and we couldn t get through to housekeeping for more the line was busy The breakfast is expensive and the staff seems inexperienced In fact they forgot half of what we paid for the first day and apparently dont check the details lIke has the salternative and peoperated been filled or has the condiments basket refilled As we were going on a tour we didn t have time to wait around for them to hopefully come by our table not around lot of folks working and you ended up sitting there a long while if you needed assistance 5 star hotels are all about the details This place forgot them If they don t step it up they will lose that 5th star 
 The beds were very comfortable because the hotel is new the bedding and rooms are very stylish and comfortable The rooms also had pretty decent sound proofing that kept the street and hallway noise out Heavy curtains let you sleep in if you wanted as they kept the light from outside out They had breakfast on premises as well as 2 restaurants if you didn t feel like venturing out 