 We booked the hotel as a one off special occasion X when booking the hotel X they replied and said any thing they could do to improve our stay X priory to us arriving X I replied saying it was my birthday X my partner was wanting too treat me X hotel replied saying they Would attempt to give us a early check in time booking rather than the norm 15 00 X we arrived at around 11 30 X only too b told X room not ready X of which we excepted X they requested we go for a walk X and they would txt me when the room would b ready X no txt X and we arrived back at the hotel around 15 15 X after still receiving no txt to say the room was available X they said they had upgraded for the inconvenience X absolutely brill X however our luggage had gone missing after contacting the reception X luggage found X lady stuff in the luggage X partner was fairly desaprate for and very frustrating X our dining arrangements sun afternoon really ruined X because of the expectations promises from a nice hotel X and delivered some two hours late X my partner and I was just luking for a very sumthing special one off occasion X we both felt communication within the hotel was abislmel X for a hotel of this standard X however the positive we both didn t want to luk back on the lack of comms X and moving forward we switched off from the negative poor service X and enjoyed our nite and break fast X
 Going to a really nice lush 5 star hotel as a one off X lush location X security perfect X room excellent X the views X second to none X breakfast was absolutely fantastic X