 some receptionist should be more polite dealing with checking out customer and stop saying words like NO or YOU HAVE TO shower drain clogged and floating door requires a push for closing at complained to HK supervisor but told me go and complain at the reception while she was able to convey it executive launch requires more care specially at the last hour of afternoon tea i did not like the way of the waiter hiding behind the door and looking at us Room entry cards should have been scanning instead of swipe because u need to swipe three times till u reach ur room
 Good breakfast Good staff security silence comfy bed location wifi