No Negative
 Perfect welcome The property was close to the Royal Albert Hall where we had a night to celebrate my partner s birthday The Staff were friendly and always willing to assist I got the Romantic package and it swept her off her feet on arrival she slipped right into her hot bath I got some cupcakes which were hand delivered promptly at about 11 45 to start the birthday celebrations on our return from the show The towel swans chocolate and roses made her blush and the staff all wished her happy birthday not a single fault The pictures and moments are priceless 