 very bad welcoming There was a guy at the reception who was very rude They changed our rooms multiple times because of availability On our day of our departure the bellboy forgot one of our suitcases because the hotel was pretty busy we had to miss our train and lose 400 euro for coming back to get it 
 Location is the only good thing about the hotel As well as Guest Relations manager Pauline Basso Bert Who was really helpful after having trouble with the rest of the reception staff Concierge staff were helpful 