 In the first night the heating system wasn t working and our room had 14 C After I had been to reception 3 times asking for a solution or replacement of the room because our little daughter is 8 months and can get ill at 05 00AM somehow they found a room I m very sure it was available from evening but they weren t interested to put their head to find a solution no mater a small child was in the middle Totally disapointed We booked a double bed room and they gave us a twin bed room Even if we mentioned this was mandatory Also we requested an upper floor instead we received 2 nd floor In the day before our departure not the last day nobody cleaned our room or replaced the towels even if they were on the floor When I asked for clean towels I had to come down the second time to insist The reason was bad comunication But I paid for 4 service not 2 
 The room was pretty spacious 