 We booked a family room that was hardly sized for a family The convertible sofa was a twin size and the room provided almost zero storage My clothes and the children s clothing did not fit anywhere There was not one dresser in the whole family room And there was space for one just under the TV in the sofa area We were forced to live out of our suitcases for an entire week which left our clothes wrinkled and difficult to find 
 Luisa at the front desk was wonderful to me and my parents and my two small children The tea in the lobby restaurant was lovely The cookies were a nice touch 