 First room there was a problem with the toilet flushing Staff came quickly and fixed it I went out and when returned it did not Called again but after about 2nhrs went down to reception to get a new room After getting permission I was given a new room Lucky I had not unpacked The rooms are old and have not been upgraded for years I could hear the underground in my room on the 14th floor it seemed to be worse the higher you went It sounded like mild thunder Fridge did not work and nothing in it 
 Location very close to Gloucester Rd tube station Breakfast can be purchased ahead with a discount Great selection and quality