 The room had no natural light no fresh air and the air con was not working The shower was dripping I spent a terrible night not sleeping a wink The breakfast service was terrible I felt the staff were abrupt They forced my room card open to check I was giving them the right room number They were very abrupt in saying I couldn t add it to my room rate but had to pay cash which I didn t mind at all They just had no customer service sense 
 The man at the front desk was friendly and helpful and quickly let me get back in my room after checking out as I had forgotten something 