 I did Not like it because the rooms do not have the standards of 4 stars hotels I was not happy to pay 50 extra for each night I have stayed in The staff had informed me that I have to pay 50 like deposit in case I destroy any object in that room Then what for is the insurance I could spent this money to enjoy my trip The room I have seen online is totally different from the one I had Internet extremely slow and no TV programs Only the publicity ones Old and broken furniture I really wanted to show my daughter Christmas lights in London and I have made an effort for this trip but unfortunately the hotel I had booked was really really bad and did affect my mini holidays I have been before in other 4 stars hotels and there is no point of comparison how lovely they were We actually thought Kingston will be a lot better as the pictures online look great but is a all false Hope this feedback will help to improve services And being honest to people will bring you a lot more clients 
No Positive