 Too many issues to get sorted with the room Bath plug not working no remote for the T V piece of skirting board kept falling off which had a nail sticking out had to keep asking to get tea and coffee renewed and for the sheets to be changed Staff were very helpful and kept sending people up to sort problems but for what we were paying we expected more There were also a lot of roadworks outside the hotel which meant we didn t use the hotel cafe and it took longer to walk some places 
 Comfortable bed and a good sized room Able to make hot drinks and having an ice machine in the hallway was a bonus Water and sweets were left for us on arrival Staff dealt with problems with the room quickly Could to see part of the London Eye and Big Ben from the window so we enjoyed the view Laundry room was useful when you have a longer stay 