 A long strand of hair in the sink after the room had been cleaned We had issues with the i mac TV At one point we had the radio on at the same time as the TV Also the switch on the kettle was faulty I had to hold it down to boil the water However bit these faults were rectified promptly 
 The staff were superb Nothing was too much trouble and they were so anxious to please Also the view from the 12th floor was great Our room was excellent and the bed very comfortable 