 I have NOTHING negative to say at all 
 Loved everything The breakfasts were superb tasty with a vast selection The room club room had fabulous views across London including the Eye the Shard and the Royal Albert Hall The beds were comfy and the shower was powerful The room was very clean as was the reception area with coffee shop Staff were friendly polite and helpful It is 3 or 4 minutes walk to the tube station and high street Kensington Palace is only 10 minutes away and there are plenty of places to eat Both my son and I thoroughly enjoyed our stay and will definitely stay there again no question 