 Our room was very very hot upon check in but we soon cooled it down using the aircon Our room was also very dusty in places especially on the side tables lamps also when we went to use the glasswear you could see the ring of dust left behind Also feel although offered coffee in the reception it would be much preffered to have the choice in the bedroom especially as this is classed as 4 star 
 Great location wonderful staff beautiful decor spacious warm great value Upon arrrival we were greated with a friendly face were seen to very proffesionally Our room was not ready as we arrived very early but our bags were securely looked after we were offered a delightful coffee in reception before going off to explore London The reception team were very helpful throughout our stay even supplied my friend with a phone charger as she had forgotten her own We were always offered a coffee whilst in reception too The decor was fabulous Could not fault the contempory style Great mini bar if you so required Our room was very large felt comfortable Bathroom was also spacious but a bit bland compared to the decor throughout rest of hotel Would love to stay again for longer next time 