 The service here is a joke on arrival we where told our room wasn t ready this was at 3 30pm and we would have to wait 30 mins 1hr 30mins we manage to get a key and then off to the room we go to find out the key isn t working off I go back to recp to wait another 30mins then we manage to get into our room off we go to the ELO gig at the end of the gig we head back to go to the sky bar to find out we can t get in as they had two big tables book in there and they where full so we go to the clipper bar and have to wait 30 mins to wait to get served and have to stand as no tables left so we head down to the down stairs bar and we manage to get a table which we take a seat and wait to be served which never happens 30 mins sat there waiting we give up and head to our room We spent over 400 for one night with no food at this sort of money you expect more
 Closeness to the o2 arena The rooms