 This is the 3rd time I have stayed at the hotel and I was disappointed this time The room was small barely 18 inches either side of the bed The air con wasnt working well and the room was warm and stuffy room 249 Sitting in the chair was like sitting in a narrow corridor 
 The staff remain very efficient and welcoming but I was disappointed that I was asked by 3 different staff members is this your first visit to the hotel In today s IT savvy world it would have been nice if only when booking in that it would be noted that this was my 3rd visit not feeling any loyalty to return 