 Booking com stated that the hotel was nearer Oxford Street which we wished to be close to however it was very far out costing a decent amount in a taxi and a far distance on the train this was a let down however this was not the hotels fault it was the description from booking com website The only other thing was the dim lighting for applying make up 
 EVERYTHING Service was outstanding staff couldn t have done more to help you Sylvia I think that was her name at recieption was particularly helpful very welcoming aided us throughout our stay even when bumping into us asking how our stay was going she gave us great tips and made sure we knew everything about the facilities Hotel itself is stunning and we were greeted with a lovely birthday cake and drinks for the celebration of my husbands birthday Fantastic experience