 We arrived 10 minutes early for a 2pm check in Our deluxe room was not available so we were given a room for 3 as an apparent upgrade It was awful room was dirty the shower didn t work lighting was terrible and the double bed was two twin beds put together I wanted to complain but the missus said to just leave it The staff were friendly enough but struggled with basic english Whoever gave this 4 stars needs sectioning Do not stay here 
 The location is ideal for the museums Hyde Park and shopping in nearby High Street Kensington 