 1 I stay in this hotel 3 4 times a year but yet no one recognises me or greet me as a member They said it is because I did my booking through Booking com the system does not recognise my membership 2 Empty bottles from minu bar and used glasses were not taken out for two days When I called housekeeping they said I have to take them outside myself or throw them on the bin as they are not allowe to take anything out from the room 3 When I checked out I told them I was waiting for a delivery and will wait at their bar The staff said I have to tell the concierge myself as they are not taking that kind of message Well the concierge is next to them I guess everybody is just doing their job and not focus on client satisfaction 
 The location is excellent