 We were initially shown into a beautiful room with a balcony and view of the Opera however a large area of the carpet was very wet and the room smelled awful Our guess is that the previous guest had been sick on the carpet and the staff had tried to clean it We asked to change rooms and there was no problem doing so the staff were apologetic and accommodating 
 Good shower nice little balcony comfy bed helpful staff changing rooms printing Eurostar tickets etc 