 Staff on check in didn t seem interested the room I had pre chosen wasn t ready despite them knowing my arrival time They didn t point out where the spa was didn t tell me the wifi password just slapped a 200 holding charge straight on my card The room we chose instead didn t even have carpet it was floor boards so was noisy there was some sort of boiler hot water system close by so there was a constant wirring pump noise going on The phones in the room didn t work so we couldn t ring reception or order room service The 1st night a guy next door was on his phone loudly at midnight then the other side of us a baby started screaming at 2am not the hotels fault I know but we couldn t phone reception Then on the 2nd night there was a massive party going on down the hall from us not hotels fault again but it started at 2ish and we gave up at HALF 6 And went to complain at reception Nothing had been done in 4 hours there was chanting and booming music But as the phone didn t work had to walk down to reception The hotel bar on the 1st night also didn t have a spare seat table at all half of them were empty but just had reserved signs on them Now don t me wrong I m not a moaner but never written a complaint before about anything but I chose the May fair as a base for me to pop the question so paid the extra to do it in style Wish I d saved and stayed in a travel lodge Shame because the Location was excellent breakfast was fab and the place was spotless Won t be staying again 
 Location was excellent breakfast was nice bed was comfy everything was spotless 