 The staff at reception appear to have to address complaints and other issues whilst checking guests in and out This meant on two occasions over hearing and being kept waiting by tricky situations that would have been better dealt with away from reception The room was clean though smelt a bit of cooked food which was possibly through a previous guest s use of the microwave 
 We usually stay at the Nadler round the corner but on this occasion the Park Grand offered a far more competitive rate 