 No relaxing lounge with comfy armchairs settees no where to chill out in comfort have a little peace quiet Pretty clueless reception staff Overcrowded slow service Bar Restaurant more like a noisy staff canteen with ridiculously overpriced drinks even by London standards Poor value poor quality breakfast Located right on a busy noisy main road with poor sound insulation
 Nothing much really I have stayed in better Travel Lodges If this is a typical model of a Double Tree Hilton then they need to go back to the drawing board