 The room service Requested replenish of coffee milk not restocked by morning maid Requested at 23 15 and told it would be 30mins as they were very busy finally arrived at 00 45 Next night trouble with safe Rang reception at 23 00 no one came to room so went to reception twice and finally around 00 40 told that there were no staff who could deal with it until first thing next day After chasing at 7 00 the same person who d been on duty the night before came at 7 15 and fixed it in minutes A stay here was an expensive treat for us and we had to go to work straight from the hotel it was not a restful experience 
 Great balcomy views of the City and over the river to Canary Wharf from the room Liked having to get the ferry across and seeing the beach as the tide came and went Breakfast staff very pleasant even when busy 