 There was a mix up when I added the breakfast at the time of check in I was chased up by the lady at the breakfast counter to pay up for my breakfast I believe that you only charge the guest when they check out As a result I was late for my business appointment and had to rush to get there in time I think this hotel needs to have a process setup in place where there is proper communication between the reception and the breakfast counter However I was offered a day s complimentary breakfast This is a good gesture from the reception staff manager but it doesn t change the stress I had to go through to get to my business appointment in time I would think twice before staying here again I would definitely stay at the Crowne Plaza which doesn t have anyone charging you before you check out 
 Location was good and the bed was comfortable 