 Experienced unreasonably long waiting times to check in and out Prepared to accept it may just have been bad luck on our part but still frustrating Cleanliness of room left a lot to be desired Shabby paintwork ingrained dirt on bathroom floor black grime on white bathroom door very poor indeed all in need of a good deep clean Expected much better from a 4 Star hotel 
 Good location close to tube Couldn t fault the staff very helpful 