 upon check in i presented the team with a 100 voucher birthday gift which was to be taken off our final bill unfortunately no one knew how to do this on our arrival so said it would be amended by check out the next morning Next morning the manager says he can t do a refund there and then not was they said the evening before and that the refund would be given by the end of the day and i would receive an email its now over a day later and I m still waiting for both my refund and email poor poor service
No Positive