 Parts of the hotel are really in need of refurbishment and the spa is propper 90 s Baggage storage is free but really slow and bad service there don t leave valuables Walls in our room were quite thin and you could hear the neighbors tv in the morning but nothing to complain about 
 The metropol is a huge center hotel and most of the rooms are slightly old and tired in typical Hilton UK 4 fashion but some of the floors here have been recently refurbished and we had a nice super modern suite in the Tower wing room 1620 all modern fresh USB charger sockets in the wall for your phone super nice bathroom with rain shower and stonework extremely comfortable double bed and great linnens good housekeeping over our 3 night stay good air con Breakfast was true to the Hilton standard but it gets super busy as it s such a big hotel so get there as early as you can before 7 15 is best All round a good hotel and good place to stay right in the centre 20min walk to Oxford street and Hyde park etc