 When v checked in they said the room is already paid for and it s deducted from my card as it was prepayment non cancellation I was quiet happy about that but later while checking out another staff early morning got us our bill That was a shock as I was told 129 euros were already charged so it wasted a bit of time and v spent extra 100 euros in shopping thinking v have paid it all in advance he apologised and said it was a wrong information given to us 
 V needed uk phone charger converter they gave u first then it didn t work then got us new one it didn t work too then third finally found my cable was not working they were smiling all the time and v needed iron very later in the evening around 10 30 pm they gave us instantly with ironing board Very helpful 