 Bed extremely hard and uncomfortable No complementary water only offered to regulars even though I have stayed here atleast half a dozen times Room decor is also extremely dated and what is expected of a 4 star hotel Television very small and not easiest to view from the bed Lastly not all staff have a great grasp of English which should be unheard of in a 5 star establishment 
 Location is perfect and pool steam room is a very nice treat