 The toilet makes a really loud noise when flushed didn t sound healthy and also didn t flush very well The drainage was also very slow in basin and shower Not sure whether any of this was due to being in the basement We could hear a lot of noise from the guests above sounded as though they were storming around at 6 in the morning which woke us up so not well soundproofed 
 The location was great next door to an underground station taking us to central London in 30 mins both circle line and Hammersmith and city line Around the corner from Westfields which was very handy a lot of restaurants Beds were comfortable and a very large room for 3 people it was a 4 persons room 1 double and 2 singles Very happy with the cleanliness of the bathroom and I can be picky Staff were friendly 