 The kettle in the room looked old with grime over the joints and seals of it I suspect a good clean would work but that would need to be done every day The inside door of the bath from my first room looked like it needed some TLC with the varnish being off in strips Finally the bath robes I had hoped they would be lovely and soft like the towels were but they were rough and not as luxurious as I hoped 
 Bed was amazing staff were friendly and helpful and with it being a few minutes from Victoria station it was very convenient Managed to get a room swap was expecting a bath but got a shower and the next day not only was my room swapped but they moved my luggage too Also people opening the door for you at the main doors was lovely A main bin and a recycling bin were excellent additions 