No Negative
 The overall stay was excellent upon arrival we were promptly meet and our luggage taken and checked in whilst offered complimentary drinks Room upgrades were given as we were celebrating a friends birthday and the hotel had made a cake and placed a free bottle of bubbly in the room arranged by Daisy the Assistant House Manager Service from staff was exceptional and the rooms very clean and comfortable During 5 30 7 30 the complimentary services in Club Lounge were very satisfactory Breakfast was in lovely surroundings and exceptional standard Our stay was fault less and we will be returning in the summer as a consequence having stayed at many hotels even the higher rated for facilities don t always get service right but the Montcalm had everything expected and more 