 Having booked with you on several occasions on arrival although it was before check in I enquired details of room and found they had to find room matching our requirements which I feel that as we had booked with this hotel really early they mustn t have taken details down At first it was suggested that we could have a similar accomodation but with adjoining room I did not want this but the receptionist who was very helpful found a suitable room which was fine I would hope that in future if staying here again that they would consider guest s requirements more As far as booking com is concerned we have always been more than happy with your service 
 Staff were very good Even at breakfast times having to cope with large numbers of guests were unfazed and courteous making it a pleasant experience stress free 