 I expected turndown service in the evening from a five star hotel but the Pulitzer does not provide Also only two hangers and bell man gave wrong room number to housekeeping so hangers never arrived Why can t luxury hotels provide two luggage racks in the room since all double rooms will have two suitcases 
 The character of the building and the quiet interior courtyard The library is a nice feature Concierges are all excellent The canal trip on the hotel s boat de tourist was splendid way to start out a stay in Amsterdam and is well worth 38 Euros 