 The staff were rude especially the door staff I m not very wealthy and had saved up for a long time to stay in a high end hotel I wasn t offered any help staff were stood in groups talking to each other When I returned after getting wet in the rain I was laughed at by a member of door staff Last time I visited London I stayed in a very cheap hotel and the service there was phenomenal 
 The location was excellent if you walk around London no so good if you drive 