 Generally we felt that we were invisible to the staff they didn t acknowledge us when we approached the desk they seemed like they couldn t be bothered to look up from the computers and were not at all friendly We had a filthy remote control sticky red substance all over the back of it staff very reluctant and slow to help It took 2 visits to reception and then a further 2 phone calls to resolve We won t stay here again 
 the room d cor was light and modern and in good condition The location is excellent 