 The breakfast was dreadful The staff didn t understand our requests We had to wait ages and still didn t get what we had asked for all with a smile This doesn t make up for cold eggs and no toast I was also allotted a room in the new building with out warning and without the receptionists discovering that I could not walk as far or negotiate steps This was rectified immediately but it was quite upsetting nevertheless 
 Everybody smiles and greets you but that doesn t discount the problems we had 