 I reserved one large bed but when checking in the hotel was unable to provide me with this Additionally aircondition was not working and the room temperature was 30 degrees No compensation explanation apologies etc were offered Was asked to come back to the reception the day after and then a room would be ready However a room was NOT ready and I was forced to leave the hotel After being re located to their partner hotel I was provided with a room where smoking was allowed Unacceptable Unfriendly and incompetent personell who continued discussing and making up excuses along the way When asking for a manager this request was ignored 
No Positive