 the pool was very small but definitely a nice added extra There arent many hotels in central London that have any spa facilities at all 
 the staff are extremely welcoming and went an extra mile to make our stay extra pleasant All our wishes were fulfilled and we were treated with loads of extras as a courtesy which definitely gives the stay that extra value rare to find nowadays Very personalized approach of guest relations team is definitely the key point of this hotel Breakfast was amazing and so was the food and staff at the executive lounge 