 The bed was so uncomfortable rock hard and very squeaky You sat on it and it made a noise Plus the air con was very warm even on the lowest setting Only other niggle is my husband is 6 4 and struggled with the shower as its not a stand alone shower so he had to bend down slightly to use it and the fridge in the room didn t work But would stay here again as positives outweighed the small negatives 
 Very friendly staff the check in team were great and very helpfu Great location for us and so close to the tube station and westfields We ran out of milk and teabags and they brought us more when we asked within minutes 