 Nothing It s the first time I cannot fault a hotel or its staff
 Amazing if you have children Upon check in the extremely friendly staff swept my daughter away to check her in with special questions We were upgraded to a suite as it was my daughters first time in London and they wanted to make her feel like a princess We were given lots of information about London even the kind doorman was extremely knowledgable When returning to our room we discovered a child s dressing gown slippers milk and cookieS had all been left and our bed turned down The staff called and checked everything was in order After an amazing nights sleep we had breakfast which had everything you could wish for Every member of staff was so friendly and ensured we had a great stay Wouldn t stay anywhere else Great views of Buckingham palace too