 All fine until I try to dry myself in the morning after my shower A small towel only you can t get round yourself So at check out I waited to be asked Was everything ok but she didn t So I said They forgot to put a bath towel in my room I couldn t get dry properly expecting some sympathy Oh all the towels are the same size she said The guest next to me suddenly piped up Yes I had that problem also She repeated the unhelpful non answer Talk about snatching defeat from the jaws of victory It can t save much money but worse was the fact my polite gentle complaint was not addressed I could be cruel and say she actually confirmed it wasn t an oversight that I couldn t get dry but deliberate policy Not happy with this 
 This hotel is getting much better I paid a little extra for a better room and it was really nice I stay in the Wharf often and the price is good but in the past the hotel has been tacky and unattractive many of my colleagues won t stay here but I was impressed I don t ask for much from a hotel I m asleep most of the time a clean bed quiet a good shower and light switches I know how to use So was really pleased Except 