 Asked in advance months in advance for a room with a view arrived and staff promised that this room was being sorted out for myself Waited over several hours only to be placed in a room 4th floor that did not have the view that I was promised by staff I was disappointed by the day time staff and felt they were slightly disorganised but overall I enjoyed my stay 
 I liked the location The concierge didn t get his name who works nights at the weekends I found extremely helpful efficient shame he wasn t working in the days 