 The staff is dry and not very welcoming There are no plugs for any electronics near the bed The room service staff when they pick up the phone barely speak English The SPA staff is HORRIBLE One of the days I went to the pool there were no more towels left and so I asked the pool staff member where they were and his response was that he didn t know and that s it Also they had a wedding party that literally took up half the pool area and good luck getting an elevator with all of them checking in Bags EVERYWHERE in the lobby 
 Decent Pool with nice views 