 I was very disappointed with one thing in particular I have requested a small extra as we were celebrating my partner s birthday It could have been anything i e a birthday card note chocolate bottle of wine anything would have made a big difference I have worked in tourism for several years and I have never come across a hotel that failed to provide even the smallest gesture Bed lamps not working Bed was squeaking Speaker in the bathroom not working I was charged twice on my stay One time from the Credit Card used to make the booking and another time when checking out as I opted to use another card to pay for my full stay It is not what one would expect in a competitive accommodation market like Milan Would not book again 
 Good views from the 8th floor Nice toiletries Great size for the bathroom