 Checking in procedure was terrible I booked 4 rooms for 2 nights for a hell of a lot of money It took us almost 20 minutes to get our keys although it was all prepaid The respective lady who helped us never made eye contact For the amount i paid i did not even feel welcome at all That lady should not do that type of work because she doesn t understand hospitality at all Another thing are the elevators They are living their own lives Many guests complained Me too 
 The service at breakfast was excellent Great staff And okayish breakfast not special but complete 