 one of the sofa bed is very springy and not comfortable we compensated it by putting a layer of duvet on top When we requested the duvet the house keeper brought it to us very quickly with a smile on her face
 the location is excellent good for exploring london the staffs are amazingly friendly service is top notched we stayed in a Queen suite large double bed with 1 double sofa bed I have to say the double bed is extremely comfortable the sofa bed is okay wifi is very fast