 D cor for this deluxe room was tired as an observation particularly in the bathroom due to the flooding phenomenon The air con was set to heat only following the cold snap in recent weeks and despite setting it to 16 degrees heavily pregnant and desperate to cool down the system simply continued to heat the room This only really became apparent overnight by which point I was terribly uncomfortable and unable to sleep due to the twin evils of heat and a very noisy deluxe room located against the road on the 1st floor Final death knell to the decidedly below par experience came the following morning when the bathroom flooded in short order following a shower to avoid this the head would have needed to be angled to the furthest corner of the walk in cubicle rendering it ineffective for its primary function ie water on skin The walk in shower was the selling point of the room for me and I had spoken in advance with a pretty surly example of a reservations clerk and had explained that I would be nearing my due date and in need of quiet and a walk in shower arrangement She wasn t paying attention during the conversation and it became evident during our stay that my requests had fallen on deaf ears poor show for a hotel that ought to be punching at least to its weight and currently isn t A very upsetting overnight experience which unfortunately set the tone for what was to be a special time away before becoming parents again 17 years after the birth of our first daughter 
 My husband addressed the failings of the room with the manager the impact of only a few hours sleep at 35 weeks pregnant on me and he was duly amenable most attentive and offered a percentage refund and a complimentary afternoon tea for when we are next in town going to be the birth of our baby The chaps on the door are super helpful and friendly Location couldn t be better 