 The staff in the reception claimed that we have cancelled the booking when we checked in and did not try to fix it when I did not do so She claimed that it was cancelled by booking com but I had not received amy information about it When I asked the staff whether they got a room and they said it was full I was so fed up that they did not even try to help I showed all my confirmation from booking com and told them I would not go as I really had a booking They finally gave us a room and I do not know why they said they were full when we wanted to get a room Poor service And the wifi in room charges 
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