 I didn t like the fact someone at reception blamed me for my room key card not working and received no apology I found this member of staff very Rude I also didn t think some of the dining room staff very nice Rude and no smile However alot of the staff were very nice and helpful with smiles on their faces 
 I liked the welcome at reception and it was a quick check in with a free upgrade of our room The room was very clean and the bed was very comfy 