 When my ground mother had emergency situation to need to hire or borrow wheelchair one staff gave me a number of Red Cross but nothing more than that I heard the case of the great support from my friend who had same situation in London In that case hotel staff tried to find how to deal with this problem and prepare a wheelchair for her injured mother So that I was disappointed with my situation as a four stars hotel 
 The rooms were really clean and comfortable to stay The location is also not bad to go city centre of Greenwich and to go sightseeing around there 