 Room service could be improved The room service number never answered tried 4x so I had to call reception and they had someone call me back The steak and fries were nearly cold when they arrived Also the steak wasn t salted and was not served with sauce as it was described So nearly cold steak with no salt or sauce but I was too hungry and it was too late for me to bother calling again and waiting for service I ended up using the mayonnaise for the fries as the sauce 
 Thanks to having to care for a sick child I came down late for breakfast after it was already closed and they were cleaning up the buffet A staff person told me no problem she d get them to whip something up She brought scrambled eggs ham cheese fruit pastries I was so grateful That is true 5 star service 