 The floors make a bit of noise because it is an old building I had no problems with it did not wake up or anything but take it into account 
 The staff is fantastic so friendly and helping Rooms are comfortable and very clean On first look from the outside I thought it was just another typical London hotel but it is a true gem a great combination of new and old The location is also great next to the British museum and it is a five minute walk to Russel Square where the Piccadilly line stops direct connection to Heathrow 