 Had to wait 20 mins to get someone in the reception to attend reached the hotel at 1 30 pm the staff says have to wait for 20 mins more to get the room since check in time is 2pm Called the hotel asking for directions which couldn t be explained properly Shabby Old room The Sink was broken even the Tap was very hard to get water Bath Tub wasn t clean at all The Hotel didn t do anything knowing the fact that it was my anniversary When you have 2 guests staying in the room whats the point of having 1 coffee sachet had to call 10 times to get one everyday It was a frustrating experience Waste of money The Pre authorization was the biggest mess they had done spoiled my trip to Milan Didn t expect this from Ritz A 3 Star property would have been better than staying here 
 Breakfast was nice Location is nice Close to the Main Shopping street 