 I booked this hotel for it s SPA en gym but once I got there I read that they were both closed for maintenance They didn t want to refund or hear any complaints at the beginning but next day I talked to somebody else Elvira and she cordially and professionally found a solution and we came to a deal 
 The hotel itself nice and modern located in a quite zone The breakfast was perfect Elvira from the staff thanks a lot for your help hope you are there next time 