 The room was very small much smaller than we expected looking the pictures from the hotel presentation on booking com Also the bathroom was tiny no space to put the towels or personal items we had to keep them in the room The window can not be opened it is just a glass not a real window which was very unpleasant especially in the afternoon when the atmosphere became suffocating There was a big space between the entrance door and the room floor around 2 cm so we could hear all the noise from the corridor and in the morning we were woken up by the people going to breakfast No fruits at breakfast just a fruit salad
 The hotel has an interesting design and although it is not in the centre is very well connected with main attractions by bus the bus stop is just in front of the hotel bus 94 runs to Piccadilly in about 30 minutes or underground 2 lines It is just 5 minutes walk from Westfield shopping mall where you can find everything you need from food to clothes We had a deluxe DR facing the houses behind the hotel which was very quiet with comfortable bed and pillows The staff from the reception was very helpful we asked to change the room and they immediately provided another one 