 slow internet with room need to pay for upgraded package the internet should be free no matter what speed this would improve customer satisfaction immensely food was okay with the exception of horrible deep fried fish sticks which in fact was an incorrect order placed by kitchen staff we ordered chicken strips not fish food and drink was on the expensive side compared to close restaurants and pubs must be aware as we were that this hotel is not one for a view of London rather a train station or street
 free upgrade to wifi location staff quiet rooms even beside train station excellent choices of restaurants nearby including a grocery store within a few blocks loved the fridge in the room coffee pot and my 13 year old son thoroughly enjoyed the hot chocolate and cookies 