 We were showed three rooms all small poor view no fridge some no bath anyway we eventually ended up in a SHOW room Next morning we asked room service for fresh coffee we had to go down for that okay we went down and your male staff did not even know what coffee it was we tried one it was look warm we left it and went down the road for a decent coffee That night after the show we went to bed 11 00 pm and had the worst nights sleep possible with the noise outside and residents slamming the doors subsequently we only got a couple of hours sleep The next day we wandered around London like zombies having a few drinks thinking that would help however despite this again we had an appalling nights sleep to such an extent Monday we just checked out going straight to Victoria with a train back to Brighton
 Not much this was booked on the 25th April through booking com my requests were a quiet double room with a bath and if possible with a view I called your hotel on Friday 29th to see if all okay however the male staff that answered clearly told me he had no record of my reservation that was obviously the start of the saga I had to then call booking com costing me time and money they assured me l was booked in so l called your hotel and your Olga verified my booking not a good start When we arrived it looked impressive however they were still sorting a room out so we had some drinks and food at the bar and that was good after this it was all downhill 