No Negative
 What I look for hotel with family is the location and the safety this is an Excellent hotel located right across Milan central station 24 hour reception with Bell boy many eating outlets around Shopping area Buones Areis is walking distance What else one can ask for very helpful staff room service was prompt kettle in the room with tea and coffee iron is provided when asked they even keep luggage for you if you are travelling for few days I would definitely recommend this lovely hotel as for me this will be my hotel for future visits 