 It s not the first time I booked at this hotel but it will be probably the last When I arrived late at night a scruffy receptionist couldn t find my booking I got a voucher with a booking number The shower was not working and I had been promised a change of room for the following day that did not happen The very following morning I talked to the receptionist that was polite but clearly not trained Eventually they had me showering in another room while a clueless handyman was trying to repair the shower No aircon I had been told that the mayor of Milan forbids conditioning in May When I tried to drive away the gate got blocked and again this poor handyman tried his best On top of everything apparently in all the hotel there is not a working pressing iron to be given to the guests I used to love this place but it looks to me that nobody cared about it 
 The bar staff was very welcoming