 The bathroom was dark and there was no hand soap only shampoo Housekeeping came in late and did not bring new towels or even a bag for the dustbin The shower looked amazing at first but there was hardly any water and none of the extra features worked Also the room temperature was either freezing cold or too hot changing it was like entering a lottery Last the breakfast was a joke Fried eggs tasting like rubber cold sausages and beans and the toast might have been in the same room as the toaster but not in it The coffee was good though 
 The location is excellent Easy access to both underground Baker Street and shopping Oxford Street and also Regent s Park is just a stonethrow away The hotel seems quite recently refurbished and it s tastefully decorated I also enjoyed the usb charger in my room as well as the free wifi and excellent choice of TV channels The small fridge was a pleasant surprise and in my opinion such a thing should be mandatory in every hotel 