 Nothing much negative The reception process seems to treat everyone like a potential criminal coying photo ID not simply checking it against the registration form large deposit taken on a credit card in case you use hotel services Not really very welcoming and not a one off as it was the same the last time I stayed Other places do the same thing but they are much more tactful One bedside lamp didn t work at all the other had loose wiring and flickered and flashed off if moved The hot water took a long time arrive at the taps 
 Stayed here before booked a great value suite with four poster bed and balconies two balconies Very comfy very large bed Relatively quiet location but close to buses and Underground Well placed for the Albetr Hall less than 15 minutes walk away across the park 