 Called to request early check in and was advised I needed to book an additional night night before to guarantee This was ridiculous as I only wanted to check in an hour or so earlier than the 3pm time stated I declined this and turned up at 2 40pm and was told the room wont be ready until 3 I felt this was unreasonable as I offered to pay for early check in as it was my sons birthday which is why we was staying at the hotel We wont be staying again 
 Family rooms were very spacious and clean staff were very attentive 