 We stayed for 4 nights Room 18 was in the basement it was extremely noisy up until midnight due to other guests and staff and running water in the bathroom We asked if we could be moved to another room they told us no The room was not very clean on arrival the carpet had not been hoovered we asked 3 times for this to be done and on day 3 this was done however the staff member left our room window wide open thankfully all our things were still there The room was tired and grubby 
 The location was good and the free wifi was helpful as I needed it during my stay 