No Negative
 Everything was perfect from being allowed to check in early on the day of arrival to late check out on the day of departure The staff could not have been more accommodating and friendly I loved the fact that once you get to your room there is a free phone for your use while you are in Milan with free internet and calls to Italy and the UK and it works all over the city So you can use google maps to find the best route to get where your going Overall I would rate them a 10 10