 Pillows were horrible I asked the staff if they had better pillows available but they told me that s all they had Old towels The room was very worn out and smelled like old wet carpet Air con wasn t working Tiny shower Staff couldn t book me a taxi at night time Told me to wait and get one outside that it shouldn t take long It wasn t as quick as he insinuated Plus as a girl dressed to go out I did not appreciate it at all No umbrellas for rainy days In the description the deluxe room facilities states that there s bathrobe slippers and an iron none of those were in the room I didn t care but the description is not accurate This hotel is more like a 2 star 3 max Definitely not 4 
 The actual size of the room wasn t too bad compared to other places in London Walking distance to Paddington station 