 Most of the staff are young and inexperienced so perhaps failed to grasp what is expected of a 5 star hotel Have you got any butter No replied the young waitress When challenged she came back with enough butter to accommodate a small country for months There were more instances like this which slightly took the shine off our stay 
 Front of house staff were very helpful keen to help Kevin in particular was very good Floyd behind the bar made exceptional cocktails Breakfast was also amazing 