 12 5 percent fee added on additional when ordering food or drinks is a little bit annoying to have when you are already paying so much during your stay Or needing to make booking for the rumpus room to have a drink or not being able to go even though you are a guest at the hotel Most staffi dealt with were great although some need better people skills and to smile 
 It s clean comfy and spacious room the location is great as close to main train and underground lines as well as borough markets just down the road some of the staff are really great and helpful 