 the beds are quite firm but that is just a personal choice as I have quite a soft mattress at home The room got really warm at night so don t forget to crack a window 
 Staff were really friendly and helpful both when we got there and during breakfast It was a great location for getting to the o2 we talk a walk along the Thames path in the morning to get to our event and it was lovely just under 2 miles As a bonus we were right by the Cutty Sark Lots of places to eat and drink nearby too Breakfast was good nice choice of hot and cold and the coffee tasted great 