 1 Unfortunately at the very end of our stay 20 march 17 00 we were upset about the behavior of two ladies of the staff we did not have any conversations with them before that day The problem was that in the morning we asked the reception to book a taxi for us Some days before that we got to know that the taxi ride from Wien centre to the airport has a flat rate 35 euro for all the taxies When the taxi arrived my husband asked the taxi driver if it was a flat rate for the ride to the airport The taxi driver said no and they began disputing about that After a while they went to the reception and my husband asked the ladies about the flat rate They were very rude with him The answer was something like We are not taxi drivers we don t know anything ect Well honestly 2 taxi drivers told us about this flat rate just 2 days before that and also 2 couples of our group went to the airport before us paying 35 euro each Even if the ladies of the reception did not know about the existence of this special rate or if it does not exist they just could be polite with their clients It s a pity because all the other staff of reception and other areas were extremely friendly and always willing to help 2 It was a bit too hot in our room 504 
 I liked that it is a new beautiful and very clean hotel The rooms were very quiet and the beds very comfortable Very good breakfast Very nice area a lot of nice shops and restaurants around We stayed there in a group of 8 people age from 4 to 73 years 4 rooms Everybody was very happy about the hotel we all travel a lot and normally book 4 stars hotels We all felt like at home Almost all the staff was very helpful and friendly 