 8 of us booked in and could not get in our rooms until 17 30 and then got woken up at 09 30 from staff trying to clean the rooms We was offered free drinks and then asked to pay for them so we did to save any embarrassment overall a poor turn out and waiting for rooms messed up some of our plans for the day and missed a dinner reservation due to this 
 Staff very friendly considering the pressure they had been put under with the hotel over booking rooms