 We had to depart early because my husband s mother passed away unexpectedly The hotel which had not been prepaid would not waive the cost of the final night They claimed it was because they had to pay a commission to Booking com I spoke to 3 people about this and offered to pay the commission but to no avail I was very disappointed with their lack of compassion I will also add to this my disappointment with Booking com for its inflexibility in these matters 
 The hotel is well located if you want to be in North London 