 When I called the Hotel in advance the service was curt and the assistant on the other end even hung up without saying goodbye The double bed was two singles pushed together which gradually moved apart during the night Not a 5 hotel many 4 we have stayed in have been more comfortable and customer service is rather remote and brusque 
 The proximity to central London was great A quirky hotel limited by the listed building status particularly the dining room which was bizarrely painted with a cloudy sky theme on the wall like Disneyland A spa and pool although the spa closed early and the pool area needed to be cleaned