 Had a room on the ground floor which had no window other than a skylight so felt a bit claustrophobic and very dark unless you put the light on apart from that it was great Had hoped they might be able to provide soya milk as we are vegans but unfortunately not 
 Had all the facilities we needed in the room tea and coffee making facilities fridge iron and ironing board safe etc The room was a good size and bed very comfortable It was very quiet and peaceful The staff were polite and friendly and always greeted you with a smile Close to tube station so easy to get around London 