 The staff could have communicated a little better concerning a couple of perks there were water bottles and fresh water to fill them with on each floor There was complimentary coffee and tea in a small area behind the reception counter that was not really noticeable but we were not told about it until our last day there 
 We really liked the location of the hotel We were close to the Holborn Tube station and there were numerous restaurants in the area We walked to the British Museum Our room was very comfortable and attractive We did not eat at the restaurant downstairs but we had no trouble finding breakfast places nearby 