 It is very difficult to find any shortcomings with the hotel during our stay 
 The location of the hotel is superb close to all the major tourist attractions ie 5 minutes to Buckingham Palace and about 20 minutes walk to Trafalgar Square Covent Gardens etc The Hotel felt like a 5 star hotel and our stay was enhanced by getting our room upgraded to a suite Very helpful staff who arranged for our luggage to be stored for several hours before our booking in time and for several hours after we had booked out 