 It might not have fully registered with the hotel we were travelling with a child as when our room became accessible there was no sign of the sofa bed we had relied on finding We noted this at reception and went off to do some sightseeing and on our return found that the sofa bed had been duly put up so all was well We also found two rather than three sets of towels in the bathroom In the event we simply got on with it though given the helpful responses to our other request we don t doubt we would have received another set had we asked 
 The front desk staff were most helpful and friendly and the manager on duty went out of her way to enable us to re print tickets for a particular attraction which we had left behind thank you very much again The location was absolutely fantastic for the things we wanted to do and is very easy to reach by public transport just be aware that the travel options are a bit more limited on Sundays The free chilled water available to bottle and take away with you on the floors is a nice touch as is the tea coffee station in the lobby And what s not to like about looking out at the lit dome of St Paul s from your bedroom window at night 