 The breakfast was the normal buffet fair with rubbery scrambled eggs and shoe leather bacon all for the very reasonable 16 I was staying at the hotel due to its proximity to The Royal Marsden as my wife was having a serious operation I had booked 2 nights stay while my wife was to be in Critical Care unit On the Saturday it was clear she would be staying another night So I booked another night I was preoccupied and tired with the stress of my wife s situation I assumed it would be at the same rate as I had paid through Booking com When I checked I had been charged 159 which more than the previous nights I checked on Booking com for their rate which was 128 When I pointed this out the Recepyion staff shrugged their shoulders I had been charged the hotel full rate and she would not consider reducing the price I was too tired and preoccupied to put up a fight at the time as I wanted to see my wife This left a disagreeable taste in the mouth and I would not recommend the Regency to anyone I know 
 The room was nice and the facilities ok I would have excepted a fridge in a room of this price 