 The carpet in our room has seen better days The breakfast room for the excecutive room customers is too small and the atmosphere is weird It would be more appropriate to have that service in the dining room upstairs that overlooks Charing Cross 
 Reception staff and Concierge staff were great You can t beat the location Grocery store Train and Subway Station just seconds from the hotel and the National Gallery Trafalgar Square Thames and the Eye just minutes Restaurants and shopping also nearby 