 The only complaint really was the loud slamming of the fire doors being in close proximity to our door it felt like people were entering our room in the night But really I would rather be safe with closed fire doors than burnt alive so not really a complaint 
 The member of staff on reception who booked us in was the first impression and he was superb The cleaners I saw every mooring were bright and cheerful and very friendly 2nd floor The coffee machine water and water bottles being free and very nice were excellent The biscuit barrel was never empty I was impressed with the lobby Also like was the beer machine wife suggested small bottles of wine possibly 