No Negative
 It was the second time for me to live in this hotel and it was my parents anniversary at that day The reception had upgrade their room into wow suite for FREE and send some complimentary champagne to my parents room The staff are very kind and helpful they even suggest some interesting places that we could do The doorman was funny and told us to be careful when we go out at night The cosmetics in room was from Hergest very nice smell 100 customer satisfaction I should say 