 My neutral score on accuracy of description is because it was meant to be a room with a balcony Balcony was v narrow with no furniture looked directly onto a flat roof of air con vents and cigarette ends Had it been summer when my husband and I would have sat out after my daughter went to bed I would have asked to be moved Air con in room also noisy and couldn t be turned off Jubilee line was shut so trickier to get to but that s not hotels fault 
 Liked the pool and no restrictions on family time very much Loved carluccios for dinner and breakfast Staff happy to bring lattes not just ordinary coffee Ideal for visiting London zoo we had a lovely stroll over Primrose Hill to get there Good stay overall 