 Upon check out i was told that my hilton points would not be added to my account even though on check in it was confirmed as no problem I didnt have time to argue with the lady on checking out as i had a flight to catch however i feel this did let them down at the very end of our stay 
 Very nice welcome upon arrival Aa a hilton honours member i was given access to exe lounge Bright central hotel within walking distance to train and tube 