 The bed was a little hard but that s just my personal opinion I prefer soft beds I don t know what it is with Britons and double duvets 
 Most of the staff at the front desk were friendly and helpful especially the girl named Beak for last name The rooms are big with plenty of space so are the bathrooms We had a nice stay although we wasn t using that much time on the hotel The hotel was located a 8 10 minuts walk from Kilburn Park st who provide the Bakerloo line There s a bunch of nice breakfast restaurants nearby if you don t want to spend money on the expensive hotel breakfast 