 Avoid lower ground floor rooms 
 Very friendly and helpful staff on arrival accommodated room change for 1 of our 3 rooms and early entry to another so we could change clothes and drop bags for no extra charge couldn t ask for more Rooms have usual fridge kettle etc but also a microwave which didn t matter to us but it could be of help to others Everywhere very clean and beds comfortable Gym small and no pool but for city centre hotel of this size to expect more would be unreasonable Location for us was great easy run to Earl s Court from Heathrow on Piccadilly Line then a 5 minute max walk to the hotel and with great connections to other tube stations from there Overall good value as well Would go back without hesitation 