 Where do i start bathtub was wearied out and toilet has a stain on it air conditioning was loud they charge me 100 as extras for 2 nights even though i told them not to and the receptionist told me ok i wont charge extras then they said oops it was charged automatically they didn t offer complementary water bottles till i asked for it twice first night i had to drink tap water next day i asked them again and they sent 2 bottles i asked for a high floor with nice window view they gave me a room on the 5th floor last floor but with a wall facing the window covering half of the view leaving only the sky so i asked them to change it and they offer me 2 rooms one in 2nd floor on the street which is loud as they say or 4th floor facing the station by the way i am an hhoner member 
 Location room service quite rooms and concierge services