 The staff is really one of the worst crowne plaza I have visited I came in carrying 2 large suitcase and a bunch of staff just watching me without single one of them offering any help The checkin was slow and they even assigned me to a wrong room at first The staff didnot seem friendly at all and next morning at 9 30 am there r people trying to get into my room I supposed they r staff from the hotel hopefully if not then it is very scary Why do they wanna enter the room at 9 30 am while the check out time was 11 
 Location is great quite near the tube station view is not bad