 Can t think of a single thing 
 The staff were most pleasant and helpful and did all they could to make my 8 year old granddaughter s first trip to London and the ballet a magical experience For me the Christmas tree in the stair well brought back wonderful memories of Christmases in a Dr Barnado s Home in a mansion in Kent with a similar sweeping staircase when we kids watched through the bannister the tree being put up on Christmas Eve Thank you so much for a wonderful experience 