 Directions were VERY hard to come by as we walked from a public parking area to the hotel even the taxis don t reliably know where it is when given the address the hotel could do a better job of providing directions Frankly for the same cost or even less I have stayed in other places in major cities and other Relais et Chateaus sites that offered more amenities and more luxurious rooms 
 The location is terrific for exploring the Gothic city once you find it the lobby reflects the ancient origins of the place although the rest is fully modernized The restaurant is also absolutely excellent we had a light dinner the night we arrived and decided to return for a full dinner another day Staff were very helpful 