 Things mentioned in the brochure weren t available e g Dressing gown slippers We didn t have breakfast tea only decafinnated tea Took three nights to get it Same for a teaspoon but got the milk next day Didn t replace the espresso pods for the duration 3 nights Charged us 3 50 for the 500ml water which should have been free We had to show the confirmation slip to get a refund Sent us an email that we could upgrade to a river view room for 23 night Applied for it but on registration they mumbled something like we have to get it through Bookings com I wouldn t recommend this to anyone Room without breakfast extra 21 person for over 200 per night Basically whatever you request the answer is no I e Because we didn t have a teaspoon went to the executive lounge asking for a teaspoon Guess what The waitress abruptly asked me phone reception Never again will I book this place
 Comfortable bed clean bathroom