 The room was too cold because the heating system wasn t working We called the reception and they sent us somebody He said he could offer us a portable heater which we agreed to But afterwards he didn t show up and we had to call again to finally get it The breakfast was only ok I honestly was expecting that at least a cappucino would be included in the price of breakfast in a four star hotel But there only was not so great filter coffee and to get something better we had to order from Starbucks which for me personally wasn t an option since it s really not my favourite 
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