 There is no elevator and the staircases have more than the normal amount of steps Room was arranged well but isn t large If stairs are a problem for you then choose another hotel otherwise it s an excellent choice 
 I liked everything about W12 Rooms other than the lack of an elevator Very attentive and friendly staff Shepherd s Bush is West of Central London but the hotel is a short walk to the underground and bus terminal and still zone 1 underground All supplies were full bath towels large amenities nicely presented Nothing I didn t like other than what I noted Room has a classy 1950s feel with updated bath My wife and I felt that it was an excellent hotel and a good value We would stay here again and we ll recommend it to friends 