 The pillows were awful foam I m not sure how it was sound proofed as we were woken just before 8am by the cleaners and earlier by doors banging shut There was also a little road noise which as we slept badly was a little disturbing Nice selection of cosmetics although lotion would have been nice 
 Kind and helpful man who welcomed us exactly the sort of person who should work in customer care Room was beautifully designed shower was gorgeous bathroom expensive and tasteful