 The restaurant staff was inefficient slow and untrained Order pancakes for breakfast and they were microwave reheated and over cooked Asked the reception to find us a taxi after waiting for 20 minutes and asking 3 times of the eta of the car finally arrived a car that charged us 11GBP to go 1 mile When I told the driver that we have paid 5 GBP for the same trip he told me that it was a special service working for the hotel I was not informed when I asked them to book that it was nothing else than a black cab Very disappointing 
 The cozy feeling of an intimate hotel The resident cat was very cute but beware if you are allergic Towels fluffy good bed and good pillows 