 We were left around waiting for a long time at check in and out We found reception to be without staff and you couldn t get through to reception while trying for 30 minutes so we gave up We had no hot water from 9am we last checked at 11am and still none to be told by reception that was normal We took drinks back to our room on Friday night and they were still left in the room on departure on Monday The mini bar was never refilled from Friday night over the whole weekend 
 The location was brilliant and the hotel was clean 