 Nobody available when I called the reception from my room to ask about AC not working Ok it was 3 am but is this a 5 start hotel I called four times in a row and nobody would pick up the phone As a result I couldn t sleep much There was also some construction work around 5 30 am And I could here it all as if the works were taking place in my own room Breakfast was a letdown I have been to other five start hotel in Amsterdam and this is not as good as it should be for a five star hotel Bathroom was nice but there s not a proper door so you can hear all sounds from room which is not always the best No proper iron What they have is a weird device that is useless for ironing anything Not acceptable for a five star hotel 
 Beautiful room Very high ceiling which gives a nice feeling of space and luxury Free minibar with loads of Nespresso caps and outstanding tea bags Loads of cold drink and also beer and white wine red wine beer That was a great surprise Overall I liked the hotel and I got a very good deal so even though I think there s quite a few things that can be improved and I would still recommend the hotel But please have somebody available at reception 24 7 and improve breakfast quality We want quality before variety and quantity It s a five star hotel 