No Negative
 I arrived very early after an overnight flight from Washington and had to be at the office within a couple hours My room wasn t ready as it was six hours before check in Kristine at the front desk and Maria were over the top helpful to get a room ready for me within 45 minutes so I could freshen up and get to the office I have made many trips to London for pleasure and business but I have never experienced a more accommodating staff I will return 