 Unfortunately for our first night we were give room 003 ground floor I have never slept so poorly in a hotel before You can hear the intermittent sound of running water through the vents like sleeping next to a waterfall In the morning when we complained the staff said they knew it was a problem and they try to avoid putting people there We were given no compensation not even free breakfast and had to pretty much beg for a room change Completely unacceptable that if this is a known problem that people are still being allocated these rooms Some of the staff were friendly here but a couple of the reception staff really could do with smiling once in a while 
 Breakfast was good beds were comfy and the room was spotlessly clean 