 Warm room but it is the way it is set up 
 When we arrived early the reception staff member was incredibly kind and very welcoming He gave us a room straight away at no extra cost after he learnt that the previous night we had had no sleep He was professional but also very warm including my child in a conversation The room was great though my only issue was it was too warm because they run the heater as a whole However a staff member came up to open a window straight away Breakfast was fresh and plentiful We were given a room facing Hyde Park which was fantastic as we were across the road For a twin room in London it was double the size and the beds were very comfortable 5 8 min walk from Queensway Station We would return to this hotel 