 No hot water for 3 nights and money was taken from my account without any notice or a final bill breakdown I can t for the life of me work out why we have been charged what we have I expected a decent demonstration of goodwill in terms of a refund for our dreadful experience but none has been forthcoming so far booking com are looking into it but it s taking ages to get a resolution Staff were far from friendly and courteous and there seemed to be a language barrier Breakfast was mediocre at best coffee awful and orange juice was freshly squeezed from a carton of Asda Value orange juice I could go on but I really do not want to waste my time on this any more dreadful experience very poorly handled not a 4 experience 
 Our suite looked very lovely BUT