 My check in was the worst experience i have ever got while traveling abroad Person Egyptian nationality old man who has no respect to guests and i believe have a problem with other nationalities was very rude and not friendly at all Without any explanations asked about my credit card or debit card which i have provided both was returned back to me saying none of them works but just in a second i got a message from my bank that i been charge for an amount which even exceed my total bill for stay Without any apologies he replied back to me in a very rude way Next day i met the GM of hotel and she was very kind to help and apologies for her unprofessional staff 
 Hotel has a great location rooms are very spacious and clean well furnished Very close to city center 10 min walking distance Next to Belverde Palace which has a great park to spend a nice relaxing time with your favorite ice cream 