 We rented two rooms mine was fine but my parents accommodation had some problems The air conditioning wasn t working and it wasn t easy to convince the staff that it wasn t a matter of not knowing how to use it They changed rooms in the following day and provided a fan for the first one but if they believed them sooner they would probably have a room in the same day and to be fair they wouldn t have to endure the not so polite complains from my father Their second room had great AC but was turned to the street and the noise from the public transportation was heard until late hours Overall If you re a big person bathroom s douche is going to be small for you The extra blanket for winter was super itchy The tv is small and in a strange position Just one room key card per room 
 The location is really great next to a subway and eight minutes from the central station by foot Easy to find Twenty something from the Duomo also by foot 12min by subway and away from the crowd The room had a really nice size the bathroom as a whole was huge It was very clean Great WiFi The hotel is beautiful the flooring blew my mind It has a market in front of it and a pharmacy nearby If you don t get a room facing the street it s really quiet Check out at 12h is really great compared to the 10am of a lot of other places in italy 