 We dined a few times in the hotel restaurant in the early evening The quality of the food was excellent However the wait staff in the evening was completely off They charged the wrong price didn t come to take our order until we got up and asked brought the wrong food never apologized and were generally resentful and disorganized This is in stark contrast to the staff at breakfast which is friendly and competent 
 This is the hotel you want to stay in when you go to London The rooms are perfectly set up quiet updated clean The location is perfect just a block from a tube station with shops just around the corner and close to the British Museum Breakfast is fabulous The Wifi is great The staff are professional friendly and responsive We were there during a heat wave and the air condition was fabulous Also kids under 13 eat free including breakfast 