 Rated as 5 star reception were unclear of booking and tried to palm me off with a double when twin was pre booked Had to fight to get Twin reinstated which was done only after stating on three occasions that it was sold out Breakfast was poor Hot plate insufficient to keep food warm bacon and suasages deep fried eggs watery and generally mush of varying types passed off Coffee poor and service patchy with self imporatant pompous French type revelling in patrolling the breakfast area Gym ok but dirty Pool ok but very dirty Charging 5 star prices which I dont mind paying for but expect 5 star service 
 Building was lovely 