 We had to wait for an eternity to have a twin room we reserved a twin room on booking to find when we got there they were none available I showed the supervisor the email confirmation of the twin room booking and he said would be a few hours for the room to be ready We checked in at 1800 and the room was meant to be available from 1400 He then proceeded to answer the telephone and speak to another customer I asked to speak to the Manager who at first couldn t be bothered to come to the desk to speak to us eventually on us requesting she came out and told us the same thing I said it was unbelievable bad service and what where they going to do for us all of a sudden a twin room became available Terrible service on the hotels front Won t be staying there again am afraid 
 The beds were comfortable