 The bed and pillows were very uncomfortable Some staff were grumpy and rude Room was smaller than images shown and was not very clean hairs all over extra blanket we told the manager and he said he had changed it but still was dirty Breakfast was very poor for a 4 star hotel There was no atmosphere When we complained all the manager was concerned about was reselling the room as we wished to move 
 The hotel was in an easy location The look of the outside and lobby 