 No Hot Water and staff were not upfront the about the situation There was a notice about short interruption potentially affecting water for 3 hours from 12pm day we arrived Next morning we found we only had cold shower on ringing were advised would be fixed in an hour when we checked out still not working updated message elevators advising potential problem with water that would be rectified shortly They didn t want to give any refund but finally agreed to waive 10 euro city tax when we checked out 
 Excellent location short walk from Milan Central Railway Station Modern facilities good Wifi 