 The second receptionist was short with us borderline rude when our card wouldn t work We had not deliberately put a mobile next to it It was very unfortunate that the alarm system evacuated us on Saturday morning with a false alarm While we are not upset with the staff having woken to the tragic Paris news this was terrifying An in house tannoy system could have let us all know that we were safe Maybe have one installed 
 The warm welcome when we arrived The location was perfect Room was excellent