 They made me loose a reservation for 7 nights and for two rooms as I requested to waive my cancellation and cut an amount of some nights but not the full payment as I had to cancell the reservation the same day They were not helpful and hold to their policy as an excuse rather than making an exception to satisfy a guest who already been there on another reservation They are not flexible as any other hotel My advice is be careful when dealing with such hotels 
No Positive