 Rubbish and food waste left in communal areas all day night Rude and impatient staff who demanded to know my room number when I was sat in the bar so made to feel unwelcome despite being a paid guest Was told by 2 staff 2 different times the bar was closing when I got there was rudely told it was closing in 10 barman then went on to serve several other guests for 30 more mins Poor room service forgot to bring cutlery too 
 Car parking