 Room service food very poor cold and not good quality Woken up at 2am in the morning by other guests having a party in their room The drain covers in the shower were off the toilet button was missing and the television didn t work Complained to guest relations in the morning who tried to fob me off as I didn t complain when I got the room service I explained it was late and we were fed up we pushed for more compensation and eventually got Have to say we had a terrible experience and there seemed no desire to make up for it 
 Location good and a good view of the river extensive room service menu Concierge very good