 Little points such as room service soup turned up without a spoon we spent time in the lounge bar area playing cards as a family 2 adults 19 year old 13 year old and 12 week old and unlike previous hotels stayed in over weekends in London no little free snacks provided in August park plaza provided crisps peanuts in bowls we then spent more time in the bar more cards played drinks and food ordered subsequently in the bar as more friendly atmosphere 
 Location front desk staff helpful provided in room cot had two rooms which were both ideal