 The heating on our room was extremely loud all night to the point I could not sleep I called reception but the phone was not working also so I had to go to reception in pjs which was quite a walk away I was told there was an issue with the heating and nothing could be done other than a refund of 25 of my room rate I had to call to chase this up and not even 20 of what I paid was refunded 
 Complimentary water taxi