 We ordered room service on our first evening I ordered an Angus burger and chips When it came I could not cut it so took the top bread off still could not cut it and noticed how thin it was I tried to bite it but couldn t I phoned reception they apologised I explained it was not an Angus burger and to me I felt it had been a cheap microwaved burger I awaited for a repeat order My husband had finished his pizza so I went down stairs with my plate re literates what I had said and the reception informed me it was on its way and as compensation would I like a bottled water or juice I said no thank you however felt it was not much of an apology gesture I then ate on my own and only had half the portion of chips than before which I left on the plate with the first burger so maybe it should have been a free meal due to the burger not being what was advertised having to re order and eating on my own 
 Location