 Previous comments I agree with Bed was too hard and uncomfortable needs a simple topper No additional pillows and strange shape Toilet tissue was paper rather than soft tissue 5 remember Shower in middle of room in a clear glass format not a major issue as we are a married couple however strange to be completely clear rather than frosted glass No newspaper at front door 5 global standard 
 From check in to check out the staff were courteous knowledgeable and very customer service orienrated The building and location were superb and would recommend highly even though some cosmetic changes would make it perfect 