 Very loud The cleaning ready in the morning came in without even knocking at the door The concierge was very rude We arrived late at night after informing the structure that we were arriving very late and the person welcomed us saying I already put you under NO SHOW because you could have informed us that you were arriving late instead of saying HELLO At least on the other hand the guy at the reception in the morning was very gentle and seemed very mortified about our bad experience during the night 
 Location very close to the tram station to go to the city center 