 For a 5 star and to pay 400 for the night I would not expect to have a big red wine stain on the carpet next to the bed to have to ask for any other extras such as a vanity set shower cap shoe shine etc I also would not expect to have to pay for mineral water I did mention this at check out and she did waive the charge for the water we drank Apart from the decor there was nothing that made me feel like I was a valued customer staying in a 5 Star establishment 
 The junior suite had an initial wow factor to the room and the general decor of the hotel was cool The roof top terrace was a good space a complimentary glass of champagne was a nice extra but I had to ask for that as a birthday treat The bed linen was good quality and the mattress and pillows comfy 