 Not given the rooms prepaid for Had three young children split across the hotel rather than near to each other Had to argue that it was not ok for adults and children to share a bed After 4 rooms and 1 5 hours finally got booked in and settled down We take our niece and nephews to London every year The hotel was nice in a good location but our worst customer experience with any hotel for 430 a night you expect better 
No Positive