 The room sarvice is described to be available until midnight unfortunately when I called reception at 11pm it was not available anymore room service 24 7 would definitely increase guest s comfort 
 hotel is very clean staff is nice and willing to help Rooms are space full and very comfortable Hotel is located close to the tram which takes approx 20mins to the city centre I would advise any guests to buy the spa access it was a great add on to our stay especially due to cold weather 