 the attitude of staff very rude management unconcernerned about guest concerns and issues regarding hotel problems my room was locked twice as it was assumed that i had not paid my bill when in fact it had been came back to hotel at midnight and discovered room had been locked had to pay there and then when in fact i had already paid very poor administration not even a appoligy made me feel like a criminal 
 very close to shops tube station and plenty of restaurants and pubs