 1 basement room excesively noisy 2 staff very rude pushed and served an aggravated client ahead of us 3 we specifically requested a certain denomination card to be charged they confirmed but charged a different card that we never allowed them to charge leading to a large forex deficit to us 4 the time and effort trying to resolve this dispute has been excesively prolonged 5 reception staff are placing the blame on us rather than admitting their mistake 6 Hotel Vondel a free cup of coffee will not make up for your negligence and we are highly disgusted to say the least
 location is ok