 Room not available at check in went back on 2 occasions still not ready Requested a bed in our room for a child in advance I was told this had not been requested I then had to show my booking as proof Bed finally put in the room staff not very helpful did not advise breakfast times where breakfast was held Not a good experience with Hilton have used numerous times in the past always had very good service However not on this occasion which was a real shame as it put a dampener on our weekend 
No Positive