 The only complaint is the extremely dim lighting in the sauna and steam bath and the hot tub is both in need of replacing and the time it spends with jets and bubbles activated needs to be increased as it feels like it s only on for 30 seconds 
 Comfy bed lovely staff and a great spa which was ideal as I was in London to run the marathon The staff were helpful and attentive and the standard of cleanliness and upkeep was generally very high The room key activated lifts also made me feel very secure 