 For some reason the supplies in our room were not properly replaced We had a double room and obviously there were two of us yet we often only were left with 1 face cloth or 1 set of cutlery That was our only complaint 
 The location of this hotel is perfect It is very close to the tube and there are many stores and restaurants within walking distance Most special is the location on the edge of Kensington Palace grounds Every morning and evening a walk through the gorgeous Kensington gardens makes a stay here extraordinary 