 Well ha I normally stay at hotels with swimming pools and gym but this was a special visit So can t really find anything I didn t like I don t mind using public transport and this hotel has easy access to the train by bus its not too far to the city very fast regular transport and plenty of shops restaurants nearby 
 Hyat moved me to a much better room as soon as I arrived good thinking I just got off one of the longest long haul flights so couldn t think for myself Night manager really great conversationalist helped me settle in and settle down Reception staff are exceptional and manager really on the ball In terms of staff and service I would rate these people as some of the best I have encountered in the UK they made me feel very welcome and nothing was too much trouble In fact overall and I stay in a lot of hotels the staff at this one are just brilliant I would stay here again 