 Wi fi was only in lobby and for only 2 20 minutes sessions per day Had to pay 4 pounds to use the pool Staff said they would give a box breakfast since we were leaving before breaksfast started and we had breakfast included in our room rate but night before leaving staff didn t know what i was talking about They said to hang the room service tag on the door with what I wanted and night staff would have it ready at requested time Next morning there was nothing Went downstairs and staff didn t know what I was talking about 
 Large room by London standards 3 eating chices within hotel 