 Staff were all friendly apart from one occasion were I think it became apparent that we were eating breakfast in the wrong location we had eaten there the previous 2 days and the young women did not Deal with her stress of the occasion well her manner was to blame us for being in the wrong place not redirect us the manager however intervened and sorted is into a table and looked after us well 
 Staff were friendly welcimg and customer focused Bar and restaurant on 17th floor has great views over London Great travel links 