 My booking was very odd and smacked of a fraudulent scam this necessitated a lengthy phone call from Ireland but a promised email of confirmation never arrived If the bedroom was superior I would have hated to see an inferior one While well appointed it was much too small and looked out on roofs and air con units Also 9 for a large bottle of water and 10 for a Jameson whiskey is simply outrageous and your breakfast prices were such so as to have me not even consider dining at the hotel I feel its such a pity to sour a customers generally good impressions with gross overcharging Even by London standards your margins for such items are something in the region of 1500 and of course while not your fault all of this is compounded by the Euro being worth 0 70c making the bottle of water 13 the whiskey 14 30 etc etc Perhaps I m not the kind of customer you want at your hotel but I will be telling many who may be 
 All staff with whom I engaged were very pleasant and the hotel generally is nicely decorated the lounge is particularly nice and my superior room while tiny with a terrible view was nicely appointed 