 Staff are largely disinterested The room I had 004 was tiny at the back of the hotel and smelt of cannabis The room service was really bad A very limited menu of about 4 sandwiches which weren t all available The fresh soup was cold in the middle and the homemade crusty bread was two pieces of toasted sliced white bread Not what you expect from a high quality hotel at all The first time I stayed here last year it was lovely though I didn t eat there then and there seems to be an overall decline in quality since then 
 It s clean and well decorated etc 