 Downstairs room was noisy door slamming I suspect that the room 020 was near to an employees work area Room was small but this is not unusual for a hotel in a world class city 
 Service at the front desk was exceptional and it is clear that the staff are being trained well The room was modern very comfortable and air conditioned The shower was great They serve a very nice full English breakfast buffet style The hotel is conveniently located to Paddington Station and Underground and also to Hyde Park 