 The lift did not work The stairs are very dangerous particularly for mature quests Surprised h s passed them Sunday roast in the evening was almost inedible Male staff member on check in seemed uninterested and rather rude The fire alarm sounded at 10pm We came down but staff made no attempt either to give I information or advice They took no notice and carried on serving beer A customer told us it was smoke in the kitchen We will definitely never stay again 
 The room was fine The female staff were friendly and helpful 