 The bed was VERY high I am only 5ft and have arthritis I really struggled to get into it and could have done with a stool The matress was also a bit hard for my taste but it suited my husband very well The pillows were lovely and soft It would have been nice to have some instructions on how to use the computer television I couldn t even turn it on 
 Spacious comfortable room with evrything you would normally expect The staff were very pleasant and helpful The breakfast was very good catered for almost every nationality One of the few hotels I looked at that had full english breakfast either available or included in the price Location in Westminster superb and taxi rank on the forecourt Would definitely stay here again 