 Staff were friendly but they were junior level and there was an unexperienced trainee who was unable to help and almost put me in a taxi to airport trouble due to her mismanagemnt of my request thankfully her supervisor sorted out the issue I think staff should be more senior with more experience and training to be able to support on travellers needs and inquiries 
 Loved the modern comfi design the personalised service attention to details the fresh spirit the hotel gives for travellers the room bed was so comfi the interior is outstanding toiletaries and amenities room view was gorgeous looby music was so refreshing 