 when I booked online I requested a room with a view when I arrived I was offer a upgrade with breakfast inclueded my upgrade was over looking a building site great view wanted a lay in after a concert but 8am was woken by the noise so I shower with only 1 complementary shower gel to share between 2 went down for breakfast to be told I hadn t been upgraded and breakfast wasn t include wanted 17 50 for a breakfast disgraceful as with the cost of room smaller then expect for a superior double and with food and drinks at the bar I spent 275 reception wasn t helpful and I wont be returning anytime soon
 bar staff were great but then they was taking my money