 1 they made me wait for a hairdryer for almost 2 hrs and a half and because of what they have done i missed on my antibioticbecause i had no breakfast as i was waiting and could not go down with wet hair and morning shopping i have then asked to talknto the duty manager and the guest relations were put on the line and they have promised to get pastries to the room and i waoted for 1 30 hour and got nothing i then went down to the reception and asked to see the duty manager which told me they were sorry and i need to think of a way they compensate me in i have then asked for a late check out and theyvhave surprised me with checking in another guest to the room while i was in bed this is by dar the worst hotel i have stYed in in london
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