No Negative
 When I check in mercure london Kensington hotel they asked me my credit card to block 60 pounds as a security When I check out by 5th February they give me slip to get back 60 pounds in my account I stayed their 30 minutes to get message from my bank but not I argue with them they 60 pounds will b return back to my account with in a weak but still today it s one month now I didn t get back 60 pounds in my account I am shocked from your service and plaining to make a complaint to against to booking com I hope u will take action and get me back my 60 pounds which was only security deposit to the mercure London 