 However I was very upset by how the hotel assigned rooms At first the hotel assigned us the room in the Hotel Indigo as they said we stayed for a longer period and the Hotel Indigo which they said was part of the same parent company had a larger room We got a really small and shitty room and this hotel was not at the same standard star level as Mercure This was not what I paid for 4 star hotel I spent more than half an hour and tried to get a room in the Mercure We were selected by the computer system to relocate to a different hotel because they oversold the rooms Doesn t it sound like another UA event 
 The location is very good really close to Paddington station and the subway The room is small but the facilities are good The hotel was renovated before so the hotel is in good conditions