 Being charged 46 for a local telephone call I was having problems with my mobile phone and needed to get onto an important conference call I couldn t believe it when they had that on the bill These price gouging practices are long over in any hotel that really values their customers experience They offered 10 discount so I asked is see the manager and was told I was speaking to the Duty manager which explained everything He just didn t get it Well he will get this I was just starting to travel to London on a regular basis for business and was looking for a hotel I could stay at regularly I had decided that the Millennium hotel would be that hotel NOT anymore Hope the 46 was worth it as you lost a lot more than that for not putting the customer first and being so stubbornly bound by your out of date policies 
 The best thing about the hotel is the location especially if you love shopping located on Sloane st in between Harrods and Harvey Nicks everything else is reasonable Rooms are nice and clean however dated the full Breakfast is average however their express breakfast on the lobby level is great value at 6 