 The first room we got was smelling like tobacco we had to ask to be moved to another room We have booked a superior double room in a 4 star hotel and we were only offered a small shower gel for two people There was no water boiler for making tea and the room facilities as such were quite basic The staff told me that a water boiler is only available in the deluxe type of rooms which I frankly find ridiculous that is the type of service you get even from a hostel I have also asked to be provided with more shower gel in 3 consecutive days but the room service people have always forgot Overall the staff felt somehow bothered by tourists I understand Barcelona gets busy in the summer but let s not forget we are paying for a service in a 4 star hotel and the expectations should be that they can deliver a better service than a hostel All in all while I have been to other Barcelo hotels and resorts and the service and facilities have been excellent the impression I got from this particular Barcelo hotel was not up to the quality of the Barcelo chain 
 Location was nice close to the beach and relatively central in Barcelona 