 1 Front desk stuffs are not friendly flexible especially the Indian or similar race employee claimed that we could not have our luggage stored when we check out the check out is early at 11am and our schedule to airport is at 3pm It was when we were prepare to throw a fight with him that he became flexible I wish the hotel would improve on their customer service 2 The room G1 that we stayed the carpet is balding stained Cleanliness is not at its best I think it s time for the hotel to upgrade the room s fixtures fittings 
 1 Location is superb 2 Neighbourhood is posh 3 Heater is kept warm 24 hour 4 Water heater works 