 The deposit of 25 euros in order to receive the room safe box key I was really surprised With this in this type of hotel It is the first time I gave a deposit to use a safe box and The worst is that while paying the hotel bill before leaving for the airport I forgot to return the key and get my 25 euros back I phoned from the Prat airport as soon as I realized I had the key but in spite I offer to send the key express mail from London and get back my money they said that they were sorry I wander how many people staying at the Exe hotel forget about returning the safe box key I think it is a must for the people at the reception to remind the clients about returning the key Another issue is the importance of having bottles of water available at no charge 
 The location the cleanliness the friendly personnel 