 Pool staff was far too rude on telling me off about my 5 6 years old jumping into my hands I don t think he understands that the children are so excited to be there in London and also in the hotel and pool They get excited and it takes a couple of times for them to understand that this is not allowed On the second time he told me off I tried explaining to him that they will stop but i don t particularly want to shout at my children How ever they did stop but never the less he attitude is bad
 The young girl who served me and my children drinks in the bar She was excellent and very attentive to my children Also the lady on top of the stairs who attended my child when she walked into the glass partition in the stairs and she had cut her head and had a bleeding nose I think the glass should ve decorated some how to stop further children doing this