 The curtain was broken in our room and would not close properly I had to ring down for our luggage as this was not in our room We had a full English Breakfast included in the price and when we went to the restaurant on Sunday Morning a lady member of staff told us we had not booked and paid for the breakfast and did we want to wait somewhere quiet I felt very embarrassed in front of everyone one in the restaurant I showed her my booking and she said she still didn t have us booked in Everyone else they escorted to a table but not us We did eventually get our breakfast Without an apology for the embarrassment they caused us This was a special stay as we were celebrating my Husbands 50th birthday I will not be recommending this hotel or staying there again 
 location didn t think it was 5 star