 The wifi was a problem throughout It was difficult to connect to even with help from the staff and it was haphazard throughout the stay The staff were eager to help but on two different occasions gave us information that was not helpful The first was to send us to a restaurant which needed a taxi ride without letting us know reservations were needed They were unable to accommodate us and we had to look elsewhere The second was to give inaccurate information about the timing of canal cruises which cost us the opportunity to see the city by boat in daylight before we left 
 The beds were really comfy The staff very friendly and eager to help 