 Beware that you have to pay a deposit of 50 quid a night while other hotels just hold your credit card liable at this hotel you will actually have to pay that amount say you are staying for 2 nights thats 100 quid you will get back when you checkout I stayed for 4 nights and im not from UK so having 200 pounds just sitting there until my departure wasnt that pleasant 
 The staff were amazing and not just at the reception Any employee was able to help me with all the questions i could have had Don t expect a lot from the standard rooms not the executive a solid 4 Had everything a person might need but the furniture was a bit worn out not everywhere More than good for a couple of days stay Location was excellent close to the Canary Wharf Jubilee line station plus there are 3 big malls in just 3 minutes walk from the hotel 