 Iron in first room was dirty and stained my shirt Kettle was defective as well Main TV in second room was not working and could not access movies on demand Would require the facilities to be in much better condition for the price of the room only redeeming value was the staff s approach and friendliness The maintenance team needs to be more on the ball 
 Staff were courteous amenable and ready to help Rooms were clean beds were well made and comfy Duty manager and reservations staff helped with getting my shirt dry cleaned and upgrading my room I would go back Deluxe suite had stunning views over London 