 We got dropped off by our taxi at the entrance and had to carry our bags into the reception and then also up to our rooms no one to help us with that which was disappointing We were on our honeymoon and let the hotel know before arriving but again no recognition at all from front desk on this which was a shame given the two previous hotels had given us various complimentary gifts gestures to celebrate the occasion The roof top bar is nice but nothing special and the pool was roped off with caution tape both nights we went up All relatively small things but when you pay a certain amount and it is meant to be 4 star you expect a certain standard 
 the ground floor lobby reception area is very nice and unique with great artwork and plenty of comfortable lounge areas to sit down and relax and a nice bar too We stayed in one of the junior suites and it was nice without being amazing good size bed nice shower and well layed out 