 The very worst bit Tiny room cramped and stuffy matched only by an even tinier bathroom No room for a bath just room for a very small shower The toiletries appeared to be rationed And this was a Superior room It was a special week end to treat my partner on his birthday I was disappointed No one there to greet us and I had to drag my own suitcase up the steps The courtyard was a building site We looked out onto it from the room and also at breakfast A bit rich to charge us full price It ought to have been a fabulous week end in a wonderful building It missed genuine luxury on so many levels 
 The food in The Bridges The general atmosphere design The location And the kind touch a birthday cake that greeted us in our room Although it came with a message wishing ME a Happy Birthday when I had emailed in advance to let them know it was HIS 