 1 Waiting time at reception rather long before being served 2 Lift service rather slow 3 First night room has no climate control on the thermostat so really stuffy and warm Moved to another room for the rest of our stay problem solved and had better night sleep 
 Locality near to supermarket good local restaurants cafes and tram bus stop Direct bus no 21 to Central Station within 15 minutes and direct tram no 14 to Dam square around 15 minutes great accessibility 