 At the reception when we arrived and I a breakfast the Guy at the desk repeated himself five times that I should have had confirmation His voice and attitude was belittling I eventually told him that I was educated in the UK and lived there for 10yrs and I fully understood him had enough of his bossiness so walked away 
 I thought I paid in advance for one breakfast only the morning of the 26 3 16 The hotel knew nothing about it promised to contact Booking com and that was it Everything else was perfect