 1 Staff were rude a I was switching rooms so I had to check out check in again in a club room not great btw I asked the receptionist to keep my passport in the safe since I was going out in the morning after check out She refused rudly saying sorry you re no longer a guest Of course I still was so she gave me locker However I don t appreciate the fact that they won t alow you to keep your passport documents in safe if you check out and have a late flight that day b Man who works at the Concierge was rude I was inquiring about the theaters and wanted tickets for around 40 or 50 pounds He told me he can t help because these tickets are so cheap and they don t book at these prices He of course gave me the impression that I was insane for asking him to do that Well I went to the theater and it was the average ticket price for very good seats He could have apologized for it in friendly way 2 Breakfast is below average 3 Room service took long time to send us what we requested 
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