No Negative
 The spacious and well appointed room and bathroom The pleasant and efficient room service from Giovanni The lively and welcoming foyer with its clocks showing different times around the globe Theodora at cafexpress in the foyer who was friendly and helpful when we bought sandwiches there The location very close to Kensington High Street tube station and with attractions such as Leighton House Museum within easy walking distance The value for money which was very good 