 The lack of a sitting room or similar where we could sit with our family and chat It took us a while to realise that we could use the restaurant for this as it doubled up as a bar and meeting area 
 It was a good location for the tube into the centre The rooms were comfortable clean and well equipped The staff were very attentive and made us feel very welcome We paid extra for breakfast as our US family had it in their package and we were glad we did It was very good 