 I arrived at the hotel around 17 30 which is way after their 15 00 standard check in time The receptionist did not apologize and just said I had to wait 15min because the room was not ready I had planned to get refreshed to go out for a musical so after 20mim I told her I had to drop my luggage in the room even if a cleaner is in it and head on She reacted as if she was doing me a major favour and passed me the room key Bad check in experience never had this before Then the breakfast It is supposed to start from 7 30 and there were over 30 people waiting at the entrance The staff were clearly not ready I happened to be the first to be asked for the room number then somehow the staff decided to take me straight to a table while rest of the guests started taking tables at random Total lack of structure organization No explanation whatsoever how nor who will be serving tea or coffee after being seated I went for scrambled eggs but it wasn t there at 7 40 so I asked and one staff just pointed at the display table saying it s there Another staff said it was coming in 5min It was delivered around 7 55 and it was more like some milky soup than anything The pastries were of good quality but the coffee tasted like powder I would not pay 15 quid for a breakfast of such low quality if I knew it in advance I hope this was one off like the change of management first day 
 Room was quite hot like one of the reviewers mentioned but I turned on the airconditioner immediately so that was ok The room was compact with everything you need The bathtub was nice and the bed was quite comfortable I slept well Everything was spotlessly clean Location is quite convenient 