 There was a frequent but irregular booming noise elevator mechanism The pillows were AWFUL We started out with four foam rubber slabs that could not be made comfortable After two days of requesting feather pillows we got two one of which was so old it was more like a one inch thick placemat No mini bar which we only use to chill our own items anyway so no biggie 
 We love the location very close to Shepherd Market close to Green Park station and a block from Picadilly Street We had asked for a king bed and we got it The bathroom floor was heated The decoration seemed new and was nicely modern Lots of lighting options and modern temp controls 