 The person at the check in was unpolite and it seems with no formal training in customer services I booked the room through booking com for 4 people 2 kids and requested extra bed in the reservation He argued that extra beds was not possible but they did not reject the reservation even though this was specified clearly in observations We managed to find a solution baby bed for one of my child only because a lady from the hotel appeared and tried to find a solution In the early evening the person at the reception during the first night complained when I requested wireless access 2nd time I had to explained that we were 4 adults so needed 4 connections there is no wifii only through a specific passcode per device The room was not cleaned even though we were out of the bedroom from 11am until 21 00pm never happend to me before and I am a very frequent traveller due to business 
No Positive