 one lady of the staffs is especially horrible My friend was ill and need some hot water She asked for 10 EURO pro DAY to rent an electric kettle Then we just asked her to give us a pot of hot water She said ok but only for this time tomorrow is not possible with a very arrogant attitude The worst service we have ever met in EU Such kind of staff doesn t match 4 star hotel at all 
 Location is good Near the metro