 1 There are no facilities to make coffee tea in the room nor it is available in the hotel for a price If you want to get some tea coffee while in the room you have to go out purchase a to go cup and return 2 There are no ironing facilities in the room when I asked I was told that I can ask one of the cleaning ladies who are only available until 2 pm I used the ironing board which was placed in the piano room which is just a small entrance hall to the breakfast area many people mistook me for a staff 3 Room cleaning was not done properly and the bathroom towels were not changed even when I put them on the floor After complaining then it was done properly 
 1 The staff were very helpful and cooperative 2 Location is in the heart of U of Vienna campus and just 15 min walkaway to Stephanplatz Public transportation is very near 3 The breakfast was good and the free wifi 