 The cleaners left the window open letting in the rain and wind thus the room was wet and cold when I arrived it was difficult to get it warm The curtains did not block out the light The secondary glazing did not block out the street noise The shower control was stuck so I could not have a bath to warm up The towel radiator did not work Some of the lights did not work Its no good starting breakfast at 7 30 when you have business clientele who need an early start 
 The hapless girl on reception was trying to be helpful Breakfast was adequate 