 As the stay was work related I wanted to change the payment card to my business one which is in a different name I have often done this at other hotels but this was refused There was no hot water for a shower in the morning and I was advised that a boiler had broken down These things happen but a shower is an essential part of the service I think it would have been a courtesy to offer some compensation a free breakfast or credit of some kind without having to ask After asking they agreed to pay my parking Not really enough 
 The room was very spacious and the bed very comfortable I liked the little 24hr take away area selling snacks and drinks 