 The beans at breakfast were cold and the other food items were not warm such as the sausages The coffee machine did not work properly The hotel provided large mugs to the customers yet the coffee machine only provided less than half a the mug of coffee I attempted to order a cappacino and the machine made the drink without any milk The toilet did not flush effectively it kept getting blocked The bathroom tap splashed a lot of water out of the sink when first turned on The TV in the room did not have a decent connection The lifts were too small so had to wait for lifts if already full 3 people in the lift would deem it to be full 
 The bed was comfortable room was warm the free wifi was easy to connect and fast Hotel provided complimentary toiletries in the bathroom which was convienient Complimentary chocolates magazines and the large bottle of water was nice Contacted reception due to blocked toilet and a plumber came to assist in less than 5 minutes 