 The hotel from the outside and the inside lobby was impressive however don t be fooled as the rooms themselves do not fit with the 4star rating and are clean but average which should be reflected in the price We have stayed in other 4star hotels in central London which are much nicer Marketed as a deluxe queen the room and bathroom were bland with bare white walls and beech coloured furniture and there was no ceiling or wall lighting just table lamps Bed was a normal double with cheap duvet and pillows so don t expect a deluxe queen size The Sky Lounge bar has great views over London but is pricey and when settling your bill the staff assume that you are automatically going to pay the 12 5 service charge even though you haven t been waited on at all Cocktails with service charge are around 13 
 The location was great with several bars and restaurants in the vicinity Situated within a few minutes walk of both Tower Hill underground station and Fenchurch Street rail station Staff were really helpful and friendly 