 There is an older woman staff at the reception who did not smile when we approach her She is snappy and sarcastic I did not like her I decided to avoid her because I do not want her to ruin my good mood and my enjoyable stay there Take note the two asian ladies at the reception are warm and very accommodating 
 For me the hotel is a perfect location to go to the city center of Milan as well as to go to the EXPO especially by underground 