 I am aware that hotel standards in London are different from other places and that prices are also very high especially in the city However I do expect the room to be dusted and I surely don t expect to see any cockroaches I know this is a problem in London but I think it s a pitty to see this in what seems to be one of the better hotels I hope they take care of this soon 
 The location is very good on Oxford Street Compared to other central London hotels the room size is quite OK The staff is also very friendly and helpful I had some issues with the first room I was in the staff immediately gave me a new room with an upgrade with no fuss whatsoever 