 In my first room the air conditioning didn t work only the fan was working So I asked the reception for someone to come and see it and possibly fix it I called three times within an hour or two but no one turned up After a long wait I went to the reception and asked whether anyone was coming I was told someone would come later when I m away But when I arrived late in the evening it turned out that no one had visited my room to see what s wrong with the AC So I went to the reception again and I was given another room with apologies and that was OK no complaints here But in the new room the AC wasn t working at all the switch did not even turn on When I went to the reception again it was so overwhelmed with people checking in that there was no chance to get to speak to anyone So I gave up on further fight and since the weather was getting a bit cooler I decided to live without the AC However that s not the end of it in the new room there was also a bathroom vent extremely noisy and impossible to switch off too loud to sleep at night And finally on the next night we found a half dead cockroach lying in the bathtub Photo enclosed All in all a disgrace 
 Location near to the Gloucester Road station 