 The bedroom 508 was not really a double as far as room area is concerned If there had been two of us I do wonder where a second suitcase would have been stored I did contact reception to check it was a Club bedroom as I expected a larger room Only one person at a time in the bathroom and the shower screen was not sufficient to stop water spraying onto the floor at the side of the toilet I was very angry when I realised that the lift only went to the fourth floor I should have returned to reception and asked for help to the fifth floor which was up a very steep narrow staircase but had had a long day and simply wanted to get to my room I was angry because I was not informed by reception that the lift was out of order after the fourth floor consequently each time I returned to my room I had to climb the top stairs Being in my seventies and a woman I do not understand why the state of the lift was not pointed out to me or even why I was allocated the top floor I always ask for a higher rather than a lower floor but certainly do not expect the lift to be partly out of order Before I booked out of the hotel I rang for assistance to carry my suitcase to the next floor down and as it so happens as I opened my bedroom door to put my suitcase in the corridor one of the hotel staff was in the process of carrying other suitcases for the same reason At reception I was given an invoice for my two night stay and it was only when I checked later in the day found that the charge was correct but the address belonged to someone else Reception need to up their game as it lets the hotel down 
 The Club bedroom on the fifth floor was very comfortable and quiet and as the room was so high up in the building I slept with the blind up which was lovely to go to sleep looking at the night sky 