 Staff was not helpful The lady Ms Mariej purposely checked me into single room although I had booked for double room superior room Upon confronting her she informed me that since I am single she decided to put me into single room I asked her what if I had booked a King suite and paid 10 times of the amount would she still put me into single room since I am single and well not to my surprise her response was YES Eventually after I told her that I wanted the double room which I booked for and paid or to refund my payment she later on moved me into the room which I had booked for This was not expected from a five star hotel though 
 Location of hotel quick check in Canal tours operators nearby etc