 Why breakfast wasnt included Room small and couldnt leave windows open at night so no fresh air High up above bath was rack for towels Not being a giraffe the receptionist had to get them down Handbasin plug didnt work but fixed ASAP 
 Room was small but on ground floor as requested Lift being installed working shortly otherwise gone upstairs Hotel used by BackRoads Touring as base and walk to Victoria Stn and Thames Staff very friendly and helpful 