 I had to wake up early in the morning one of the staff who came to my room to bring some water was informed to give me a wake up call Fortunately I did not rely on them otherwise I could have missed my train and subsequently my flight to Rome I informed them at reception but nobody could reply to me I am confident that the guy who just took service at night did his job as he promised to do so immediately I made a request for an early check in nobody from the hotel replied to me 
 Everything was just perfect except that the staff is not reliable 