 The male front desk staff were generally arrogant and gave poor recommendations for places to eat or shop Worst concierge service I ve ever had The women were friendlier but not especially knowledgeable either I expected better of a place like this The bed was hard and sheets were rough I don t mind a firm mattress but this needed a topper or something between mattress and sheet as I could feel the quilted mattress surface through the sheet All pillow types on menu were pretty soft even the firm one Seemed very expensive for what was a pretty ordinary level of comfort Overall they could be friendlier more knowledgeable about the local area and make a couple of small changes to the bedding to improve things 
 Well situated Clean and modern facilities Food in bar was surprisingly nice Service was prompt 