 Three false fire alarms in the night and no apology or real response from the staff We had to go down to the front desk to be told there was a fault with the system We then had a wake up call at 4am with explanation or APOLOGY Tiny room could barely pass between the bed which was fold up and the wall shocking for almost 300 GBP a night No help with luggage on arrival or departure These are five star prices with three star rooms and two star service 
No Positive