 The room was not ready at the time it should have been 3 pm We were twice told to go away and return in 15 to 20 mins We eventually got into our room 40 mins late We had a meal and theatre tickets booked and so had to rush to get ready Not the start we wanted to our evening When we complained we were just shown a pile of other bookings that were also late Not impressed 
 The location and size of room was excellent