 We didn t have any issues
 We were given a complimentary upgrade upon arrival As we were celebrating our anniversary the room was decorated and staff had also sent cake to the room The room was very big and spacious The bathroom was very modern with a large bath and shower Food from the hotels restaurant was very good Location is also perfect very helpful with the shuttle service where you can go to Canary Wharf full of shops and restaurants Hotel itself is very beautiful with great spa facilities we booked a couples massage which was very relaxing The view from the restaurant is lovely perfect for a relaxing evening with a bottle of wine Very good for it s price Definitely will return 