 I was very disappointed that there was no tea kettle in the room On requesting one I was told that it s only for superior suite guests and as the hotel was fully booked they could not make one available to me It should be a basic facility provided in ALL the rooms The hotel advertises a safe in the room There is one but without the lock and key Great help that is I had to request the key and was told that the hotel was full and no safe key was available yet so I had to wait till one became available One became available on the second last day of our stay after I asked again I should not have to ask for a safe key It should be a standard facility provided in every room with a code to lock the safe NOT a key 
 The location was superb access to free wifi friendly staff 