 Staff did not listen or speak good enough English I was offered a newspaper and gave my preferred choice it was not delivered then the incorrect paper was given always I had to get up to the knock on the door a very unrestful morning not enough tea bags a problem on arrival was not dealt with quickly by reception when I gave my concerns to the the member of staff the concierge it was sorted out not what I expected at this 5 star hotel
 bed big and comfy plus pillow very clean big room