 It took a little while to bring coffee different pillows Not used to asking if we want the bed turned down which seemed unnecessary They are obviously geared up to people expecting everything done for them whereas independent travellers like us don t need that But isn t it time the higher end hotels provided real coffee and milk as standard 
 Very attentive and friendly staff great facilities They realised it was my birthday and made a fuss of me complimentary pastries and proseco which was a real treat They also supplied filter coffee at our request Quite expensive compared to our usual hotels but then it was 5 star We didn t have breakfast there as our supply of fruit and biscuits was enough 