 The check in staff weren t as polite as expected Trying to sort a query out with another member of staff in the middle of checking me in Took so much time that I had to interrupt and ask him to check me in first as I had a baby past his bedtime due to Chelsea bridge Road closure Also baby cot I asked for was appalling the Mattress didn t even fit so I had to pad the bottom part out with the bath towels and put extra blankets over the whole thing for some comfort 
 Bathroom was beautiful Loved the lighting and the shape of the bath Very relaxing 