 The only criticism is that the toiletries provided were a little basic one bottle of liquid soap and one bottle of shampoo bath gel The shampoo did not suit my hair so I would take my own next time It would have been nice to have conditioner and body lotion I took my own to be on the safe side so I didn t ask for any so I can t say whether the hotel would have provided them on request or not 
 This is a fantastic place to stay The staff couldn t have been more helpful and were all very smiley and friendly The breakfast buffet was amazing and they also have a free buffet in the evening in the bar for anyone who buys a drink You can customise your room online before your stay to ask for extra pillows free soft drinks etc The hotel is just down the road from the Central Station so it s very easy to get to and travelling around is no problem Premiership football matches were shown in the bar plus point for us We stayed in the Tower which is just across the road from the main hotel an ensuite double room was under 70 a night including breakfast The room had air con plenty of towels a TV a hairdryer a safe a wardrobe with plenty of hangers a mirror with power points nearby and the bathroom had both a bath and shower I would recommend Hotel Berna unreservedly 