 Towel weren t clean maybe too old Color of it were turning grey No complementary water Room service was bad first day we didn t have change therefore weren t able to leave tips The room was barely cleaned Glasses left the same bed didn t properly folded we left during afternoon next day and they didn t even care to show up next day to clean up the room When we checked in the glass even had coffee marks on the glass 
 Location is great Everything is nearby for a tourist You can take a hop on hop off bus right in front of the hotel All the major sighing point are within walking distance Metro is very close as well Very convenience for people who travels to London 