 Only 2 pillows on the bed so would have been nice to have 2 extra pillows in the wardrobe in case wanted Tea coffee facilities in room minimal i e 2 teabags 2 white sugars etc so you had to choose cuppa at night after long day walking about London or one in the morning before going for breakfast 
 Staff were very friendly Our room was ready when we arrived an hour early so we were able to check in straight away Bar reasonably priced for London Breakfast fabulous great choice constantly being refreshed 