No Negative
 We stayed at the W Hotel in Leicester Square for a period of 10 days in conjunction with the semi final and finals weekend of the Rugby World Cup and used booking com for 4 nights in addition to the 2 three day packages that came with All Blacks Tours group The W Hotel staff linked the various bookings together and also accommodated a reasonable upgrade to a studio room so that our son could join us for 3 days for the RWC Final All the staff from security on the front door to housekeeping were extremely friendly and helpful with any requests That plus a superb location adjacent to Chinatown and nearby Theatres and restaurants made for a perfect stay 