 With one lift working by the main lobby a lot of time was spent waiting for the lift Also the room service was terrible called to order some drinks and no answer Called reception who said they d get them to call and they never did Ended up going to the bar myself to get them The breakfast staff in the restaurant had a terrible level of spoken English and the hollendaise sauce on the eggs Benedict was just mayonnaise with some hollendaise sauce added They advertise park views yet all the views are obscured by the trees 
 The bed was very comfortable and the room was very clean The turn down service was very good 