 Lifts out of order no one to say they were not working No one helping lift luggage as the lifts were out of order Breakfast service was slow and not communicated well 1 room was crazy hot the heat sensors were not working I got a heat rash as it was so hot Whole place could do with a lick of paint Roomcards had stopped working for one room 
 Nice special occasion touches as we had a few birthdays in our party