 AFOM was rude and did not honor the late check out that had been offered he also was not prepared to have any conversation about it simply turning his back on me and starting to walk off very unprofesional and poor service particulalry after the service had been offered the Bathroom grout has body fat and orrange staining in it and is not cleaned properly additionally whilst I was in the room on one accossion a house keeper came in which was also not expected or accpetable The breakfast quality has dropped significantly along with the service generally speaking this property is without doubt dropping its standards and the colleagues either do not care or are not being led well
 Location is ok the Concierge Bellman is very polite and professional