 We stayed in a room on the 5th floor which meant we had an extra staircase because the elevator only gets to the 4th floor Still it wasn t so bad since we had help with luggage when we arrived and left and were able to leave the stroller downstairs in the lobby The room was not tiny but fairly small with not a lot of closet room 
 The hotel staff was excellent very helpful and nice They assisted anyway they could Location is great 3 minutes from the underground and 2 from Oxford street 