 The room we stayed in was absolutely freezing I did specify when booking I wanted needed an extra warm blanket and the room must have central heating The manager said she didnot receive the request I could clearly see she was lying At the end I was given a discount The room stated it had a mini fridge there wasn t one The French doors could not open we re flimsy and worst of all it was so draughty I definitely will not be staying here again
 The exterior was lovely and the hotel was overlooking hyde park The dining room was really lovely as was our room 