 Our room was allocated to another guest possibly a computer error We Opened the door to find another person in the room already We had to be given a different room Very confusing as they thought I was the one who had already checked in when I first arrived The staff never actually explained what the error was I was left wondering if someone had used my details We later found out same thing happene to another couple They told us someone was already occupying their room when they arrived At least their key wouldn t open the door for that room Mine did It was rather embarrassing I shan t explain why I wonder if this is a common occurrence and if so why 
 Friendly staff Good service overall Clean rooms 