 No welcome No orientation given to the facilities No explanation of how to use the facilities including the lift which required a key card Looked in the mini bar no explanation or sign on the mini bar door saying that if you touch anything it charges the whole contents to your account They tried charging us for 13 mini bar items on checkout I disputed this and told the receptionist that i had just looked He said looking costs money It only tells you in the mini bar card about the above which you would not read straight away on arrival Didn t ask if we had enjoyed our stay just wanted to sell us a Taxi to the airport 
 Location was excellent Room was ok 