 My handbag was broken upon arrival by the reception staff and upon leaving we were only given a discount on one of our bills Which they said would now be the money to replace the broken item I thought this was quite rude and unfair as a 4 establishment to rule out the cost of my bag and deny us any sympathy or any compensation was just rude I complained the day it happened but didn t want to make a fuss so thought we would deal with it as we left and this was what we received 
 Bedroom with a balcony was excellent 