 The smell fragrance when you walked in every day was awful the lifts were not all working and were being worked on and slow The room was tiny and the construction scaffolding banging outside my room off putting The food in the restaurant was the worste we had in all of the UK And no ice makers on any floor but the first w broken lifts made ice hard to get each day Charging for the ice and having a machine that only would take OLD coins non of which I had made it impossible to get any 
 I liked the location it was walking distance or a short Taxi ride to everything we wanted to see in London