 The staff respodible for cleaning are nice and friendly they however needs to clean much better Also i would like to mention the matress of the bed wasnt comfortable at all i had back pain as i felt the matress are old It will great if to reconsider chaning them
 Overall my stay was great in this hotel comfy and cosy staying i had a room with view to the Hyde Park it was stunning the hotel has helpful staff good location as many things near it such as pharmcy supermarkey coffee shops More importantly i felt the hotel has good security in terms if i lost my key card they only give when they check I would definitly choose to stay in it again 