 Room is a little small but this is to be expected in the heart of London and not too small to feel uncomfortable or claustrophobic Basically everything felt perfect 
 Very warm welcome friendly reception staff glass of prosecco chocolates unexpected room upgrade Couldn t have been better Room was modern well equipped spotlessly clean Had everything you need including safe iron and ironing board fast free wifi high quality bathroom toiletries lovely rain shower and a super comfortable bed I slept well and heard no noise despite being in the heart of the West End The location is second to none just minutes from all theatres shopping Chinatown SOHO etc Staff were consistently friendly and helpful recommended a very good Italian restaurant for us nearby Va Piano Lots of little touches to make you feel pampered and special We greatly enjoyed our stay would highly recommend and would return 