 Poor leisure facilities and building in and out is weathered Very disappointed in staff communication and made things difficult to book 1 When arriving at breakfast I was required to hand a card to enter I had to attend reception and then my room for I D to enter Breakfast 2 I arrive at 5 30 to check in and wanted to use you pool in which after checking in and dressing for the leisure facilities it was 6 15 which was too late 3 When arriving in the bar their was inappropriate behaviour by non residents which led to my partner and I retiring early to our room as we felt uncomfortable This was identified by your staff but continued to escalate 4 On arrival and checking in we were upgraded to executive double room This upgrade felt like a downgrade as it looked weathered and bare Looked nothing like your website Our balcony was shared with 3 other guests and had little privacy Very disappointed Apologies for poor feedback 
 Location was the only positive I experienced 