 The only issue had nothing to do with the hotel or its staff I had a ground floor room and people stood outside my window in an alleyway and talked for a couple of hours They had every right to do this but it was hard to get to sleep This happened last time I had this room too Perhaps earplugs could be supplied I certainly wished I had thought to carry some 
 The warm welcome was just what was needed on a rainy Sunday evening after two international flights and a long taxi ride from Heathrow 