 Bathrooms are clean but need renovation The amenities are not sufficient for two people please improve the quality of the hand soap which dries up drastically the skin after use The TV in our room had only 5 channels most of which Italian I don t mind but I hardly understand Italian The option to switch on and off the air conditionning should not depend on the season This is a client s right Best Western Hotels chain should care more about the quality of the hotels bearing its name I booked this hotel because of the good brand but now I will think twice before I book another Best Western hotel 
 The location of the hotel is quite good well connected to the city centre metro the new Purple line Relatively close to main points like Central Station and Porta Garibaldi trains Staff is polite and helpful but depending on what you ask I was denied switching on the central heating or air conditioning because we were not in the right season so the heating season was over in April but it was still cold in the hotel The breakfast is quite well organized all the products are fresh and the hygiene is at high level 