 The room was not upto standard carpets stained and the walls room door would not lock radiator was not working and lose We only got told the radiator was not working till after we complained as well as the door told to put the chain on we raised our concerns health and safety as the radiator could come off to be told its acceptable thermostat not working set on one temperature Hairs all over the bed that was not mine partners I asked to change rooms which they did at no extra cost the new room was alot better but still Hairs on the bed So had to shake it off Went out for a meal and heard a conversation with another guest with the house keeper saying they had no room service that day it did not give us a good impression of the hotel Will not be going back to this hotel 
 Free WIFI and honest when I miss laid my watch when I moved from our hotel room The hotel moved me partner with no problems into another room Staff was polite and friendly on check in and out 