 We had a two day booking but needed three days I requested this on day one They told me the third night wouldn t be a problem and they again confirmed this on the second day However when I arrived at reception on the third morning they told me they didn t have a room for me and I had to leave We had made no alternative arrangements and we found ourselves on the street with no where to go in a Barcalona which was full to bursting point The hotel staff had no concern and no consideration for our situation when I put it to them that they had twice assured me there would be room they just ignored me We ended up in a hotel 20 miles out of the city This event completely ruined our trip 
No Positive