No Negative
 The staff could not have been more helpful I arrived in a hurry and had to get ready for a wedding in 20 minutes the traffic had been particularly bad and they got me a salad and a drink incredibly quickly found me a taxi and were so kind and helpful The bed was really comfortable a good selection for breakfast and they made my coffee just how I like it I will go back Easy access to tube station Earls Court and the room was quiet at the back of the hotel 