 The day before we arrived I recieved an email to say there had been a mix up and our 1st night was not going to be in the H10 Our first night was going to be in the Bermondsey Square Hotel This was extremely inconvient as I picked the H10 for Location only Despite being advised that we would recieve an upgrade on our room and some extra amenities this didn t happen No real apology from the hotel for the mix up despite me making the booking 4 months in advance Nor were componsated for the extra we had to spend getting to and from a hotel miles away from where we needed to be 
No Positive