 Room service options were terrible after a long journey we wanted room service and were offered pasta with tomato sauce cheese or salad for a 4 star Hotel in London this is a terrible service Also breakfast chaotic too many people so we asked for it to be sent to our room they said it would be a 5 tray charge it was delivered 45 minutes later but they did take the tray charge off Sky lounge very nice views but 12 5 service charge to hand you a bottle of beer and a glass of wine rooms very basic for 4 star much much better Hotels in London than here
 Excellent location