 Staff were a little clueless took 385 euro out of my card instead of 100 for a safety deposit for the room I had no money left as they took it on the 3rd day of my stay and I had 4 days left with literally no money They did nothing to help me with their own mistake The room wasn t ready when we arrived which wasn t bad but we were given a room on the 12th floor instead of the 13th floor that I paid for Room was gorgeous but very small for the price that I paid Also when we went onto the 17th floor bar for food and drinks we were told to go change our clothes as we didn t meet dress code standards which was extremely rude as we were dressed very nice and neatly By the time we went back to the room and got changed and went back up to the bar we were told oh you were gone for so long that we haven t a table for you anymore so after telling us to go change they gave away our table then told us that we were gone too long In the end we got a table so far at the back that we didn t get served for 30 mins when I finally asked for some service it was again another 30 mins I asked to be moved to somewhere where we would actually be seen We decided not to go to floor 17s bar again 
 Tram was directly across from the hotel that brought you right into dam square tram is very cheap Rooms were clean and modern the view was alright 