 Early check in not available even though offered by email We had flown for 23hours from Sydney and were anxious to get into our room but after many requests and suggestions that the room may be ready by 12 30 it was 2 40 pm before the room was made available An arrangement made with the hotel confirmed by email to have paid Oyster cards held for us at reception was not recorded and the cards were not found A refund has to be sort Our room faced the street and the constant road noise was annoying at night If you want to stay at this hotel ask for a room at the back The bathroom was quite small 
 Good location close to V A good Italian restaurant a few doors away as well as many other eateries and metro a short walk 