 I arrived to the hotel prior to this I had booked a spa package which started at 3pm which is also the same time for check in I requested early check in which did not happen because of this I was late for the spa in which I was told my treatment time would not be a full hour and I didn t receive prosecco on arrival as stated even though I paid for it On top of that the room I was allocated was a non refurbished room and was not what I booked after nearly 1 hr 30 mins waiting with still no room I was put into a new room however it was noisy and continues drilling in the morning however I would like to praise Alin and Stefanos for there help and service 
No Positive