 The staff have no customer service skills was put in a smoking room when asked to be placed in a non smoking We asked to be moved and was sent to the second floor where someone was bringing up the keys waited for 15 mins in gowns outside the room The resraunt was closed and was unable to eat i strongly urge you not to go to this establishment and I won t be using the company again
 Wasn t able to even enjoy the spa facilities which was the only thing that looked half decent also get a room on the 5th floor up Anything below that is getting refurbished or the very basic room where they put me and my partner along with a few other couples who all booked on booking com 