 The complimentary bathroom shampoo etc appear to have been used before which was not pleasant The bathroom could also use more shelves or a cabinet just to make unpacking a little more convenient Other than that everything was top notch at this hotel 
 The bed was really comfortable and the sheets were excellent quality leaving with you with a luxurious nights sleep The decor and the finish cleanliness were top rate And the staff were so pleasant and helpful we could not fault them one bit Breakfast was great value for London and to have it served to our room was simply delightful 