 I was running late for a meeting and wanted to leave my stuff in a room but there were no rooms available I occupied the only double room that was available at the time They did not provide an iron and I had to ask for it as it s included in the room price When I returned late in the evening I found both an iron and an ironing board in the room but they removed ironing facilities again the next day There was only a fixed head shower in the bathroom and I could do with a detachable hand shower 
 I stayed at this hotel two years ago This time my room was facing a small garden The location is excellent The staff is very helpful I asked them to call a small village in Kent in order to confirm my arrival the hotel was family run and I couldn t catch anyone there in the morning and the manager left me a note saying she had contacted the hotel I did not have breakfast at the hotel 