 This is my second time at your hotel and the cleanliness of the room was below normal standard I currently managed hotels across the Uk and have stayed in lots whilst i don t like to complain as i know how its effect the housekeeping department i couldn t just let this past as the level of cleanliness was very poor on top the mirror was covered in dust both mirrors was dirty holes in the Duvet cover clearly visible but the worst was black poo marks in the toilet i checked in early but didn t arrived to the room until after 12 pm so didn t bothered to complain as i had just came from a Christmas dinner and was tire and want to get to bed plus i have no intention to stay at your hotel again my head office is in York house where i planned to visit once a week from January and will be staying over night my plans was to stay at your hotel on each visit but not anymore the very basic i expect is a clean room 
 the location is great and close to my head office