 Well there is rather a lot I didn t like Firstly my room was flipping miles away It was in a separate wing I had to be escorted there up the lift to the first floor walk for miles across a footbridge find another lift up to the fourth floor walk for miles again Getting back to reception was a nightmare I went a different way every time and often in circles I know women have no sense of direction allegedly but this was ridiculous Then I was in a very small room with a chipped bath tiny dirty windows loose electrical parts hanging down in the wardrobe and dusty Instead of hanging a do not disturb on the door there is a small touch panel you are supposed to press near the bathroom that says if you want to be cleaned or not I didn t even know it was there no instructions anywhere and must have pressed it in the night unseen so they didn t even clean my room on day 2 The bathroom has the most complicated set up with no taps and an automatic bathplug that has to be prised out with your fingers as it doesn t work So you gingerly twist a chrome blob and the hand shower whacks you in the face full pelt No instructions anywhere and you shouldn t need a manual to run a bath All the surfaces in this tiny room were covered with things to make you spend more money I don t need four wine glasses menus corkscrews bottles of wine tubs of nuts etc etc The fridge is full of overpriced alcohol that I don t want How about putting a small carton of fresh milk in there Montcalm And reception is full of snooty staff who can t break a smile and don t even ask you how your stay went All this joy for 240 a night without breakfast Unfortunately I have to stay there again as my company is hosting an event and we will be taking 30 rooms It had better improve or there will be fireworks 
 A comfortable bed Black pudding croquettes in the Jugged Hare 