 Not having a porter bellhop to help with luggage Not being able to get an additional cot for child even though the booking said I could request a cot on top of the pull out bed but found out this was misleading that the extra cot was the pull out which meant by goddaughter who is 4 had to sleep on a makeshift bed the ottoman and end table with numerous pillows and comforters 
 The Spa was a big hit with my god daughter and her parents The overall charm of the suite was excellent The breakfasts were outstanding 