 When we first went into our room there was no kettle This was reported to reception at once as we would have liked a hot drink on our arrival I phone reception an hour later still no kettle At 6 00pm we decided to go out for a walk and to have a hot drink else where On the way out complained again about the kettle On our arrival back at the hotel at 10 00pm kettle was in our room 
 The welcome from the staff as soon as you walked into the hotel was great and the overall look of the hotel was welcoming as well 