 I am really surprised that a 4 star hotel doesn t offer free wi fi to its guests We got one hour for free and the wifi connection was slow and disconnected often it almost wasn t worth using I wouldn t bother to pay 5 euros a day to use the suboptimal wifi Another major issue is that the walls are paper thin so we could hear everything from our neighbors on either side of us one neighbor spoke Italian another English We could clearly hear them playing music at night or chatting in the morning There s also noise from the hallway Lastly the toiletries in the hotel are bare bones There is a liquid hand soap next to the sink and a shampoo body soap combo in the stand up shower 
 The staff is friendly and helpful the hotel is modern and in good shape There are 2 people at the front desk so it s easy to speak to someone The location is not in central Vienna inside the Ringstrasse but the center is easy to reach via the Westbanhopf station that is less than 5 minutes away Breakfast is decent not the worst but not the best I have had It s helpful to have a hot water kettle and small fridge in each room Robes and extra pillows are available on request There are 3 computers in the front lobby and 1 computer on the top floor free of use for Internet and to print things The bed is large and comfy Overall a comfortable stay and good value for money 