 The room was so hot we couldn t sleep both nights despite window being wide open and having to get a fan from reception which was noisy There was an air con unit in the room but switched off during this month The room was so hot it was unpleasant When we complained the dug manager called Laura kept saying the heating is switched off and I was getting the impression she wasn t understanding what we were saying We know the heating was off and the air con but the room was so hot it was unpleasant sleeping there and even after opening the window and getting a temporary fan for the room it failed to help and we had the same problem two nights in a row so het answer was here is my business card next time you come please tell me your preferences and I will accommodate you Why would I pay to stay again when you couldn t accommodate me after night 1 
No Positive