 Elevators are old and sometimes give horrible sounds The interior of elevators need refurbishing The attitude of some staff No kettle for coffee or tea making in the room If you ask about hot water then you have to go down yourself to the restaurant to get it with a long face of the waiter The carpet of some areas in the corridors of to the room are dirty stained and need to be replaced 
 Location very close to the Underground Westbhanhof UBhan and lots of trams The cleanliness breakfast and attitude of most of the staff are amazing The hotel continues the same standard of very good services as of my previous stay in the year 2002 and the year 2007 