 I have stayed there a few times and it shouldn t be too hard to keep track of people who have been there more than once and get you to feel special with for example a small upgrade or generally a little attention Last time I got a single room on the first floor smaller than a medium car internals and on the same height as the roof next door so when it rains it is impossible to sleep because of the noise I did highlight this to the reception but didn t really get any answer nor a simple I am sorry let me see what I can do It is a no stay next time in Milan 
 The location is good and overall it s an average hotel where most of the times you get good deals on the rate Breakfast and Wi FI are always included 