 Hotel is a bit challenging to navigate b c of narrow hallways and multiple random staircases it is several old buildings connected into one long row hotel Room was a little small but we also had large suitcases so all in all totally manageable 
 Everyone was awesome from the lovely concierge Jubril to the building services staff we really enjoyed our stay Had a crib for the room great bath products and very clean Great location super accessible by several train lines Gloucester being the closest lots of restaurants and museums a stone s throw away and of course the lovely hyde park Great part of town to be in great hotel Would recommend and would return 