 Don t feel it is secure Anyone can walk in off the street get to bedroom floors without going past reception Stains on cushions on bed Duvet thin and too small for bed Dregs of shower gel in dispenser should have been replaced Hairdryer missing No lift to 1st floor reception Lift to 2nd floor broken V narrow steep stairs easy to slip when carrying luggage 
 Location opposite Kensington Palace and close to Royal Albert Hall 