 Not necessarily a pain point however I felt that the rooms and service were very mediocre and nothing to write home about Fortunately the location was great and the room wasn t expensive we spent most of our time out and about in the city 
 Didn t get the opportunity to use all the facilities but from what I saw they were OK What I liked most about this hotel is the location 2 minutes walk from Victoria station literally therefore pretty central Ease of access to so many places including good places to eat and or bars For this reason I could stay again 