 All staff was very nice except for the one short little gal at the front desk RUDE We arraigned for transportation several days before we had to leave the day we left we waited outside in front of the hotel taxi was late so husband went in to ask about taxi and she said we weren t standing in the right spot Um sorry the width of the building is the door Where do you want us to stand A ways seemed like we were bothering here if we had a question Other than here everyone was great Oh the elevator lift was so tiny Sounded like a train or subway every time it was in use 
 Bed was very comfy pillows absolutely were not 