 hotel staff no service e g no clearing of rubbish bin lack of refill of water bottles bed sheet very dirty unbelievable for a new hotel expensive breakfast menu very easy to find equal quality but cheaper food nearby e g Kitchen by the tower strange chopping noise at night which disturbs sleep Note the scary story that the hotel is located in the area where the british royalty used to behead prisoners of the tower of london
 convenient location nice view of the tower of london but not all rooms have such view reasonable price for its location and room