 When I booked the room I requested a quiet area floor so they gave us a room with an interconnecting door and we could hear the group of girls in there at 4am and next to the DLR track which woke us up at 7am Then as my husband came out of the bathroom a panel fell from the ceiling Luckily it didn t hit him but it was metal and had sharp edges it could have injured someone if they d been underneath it The other issue was breakfast Because the hotel was full the queue was so long they even extended breakfast time to midday but that didn t help as everyone wanted to dine at the same time Also some of the food wasn t being replenished quick enough to cope with demand 
 The room was quite comfortable and clean and the breakfast was pretty tasty The reception staff were very friendly and acted quickly on the ceiling incident 