 The spa was closed for renovations I am looking forward to trying it next time 
 The staff where incredible The service was the best I ve experienced in the world and I have stayed at most of the leading 5 star hotels in the world The Doormen Ian and Ronnie were sensational and full of personality The Guest Services Manager was just delightful and went above and beyond with a very special surprise for us The staff were attentive and the ambience was gorgeous The bars and restaurants in the establishment were fit for royalty and the decor was breathtaking I won t ruin the surprises here We entertained our guests in the bar with incredible cocktails I will be making this my regular hotel in London I never wanted to leave 