 Stained wall paper stains all over bedroom carpet shower hanging off the wall Had to clean my own table on two separate occasions for breakfast despite the table being dressed and ready to sit at Cutlery dishes and glasses covered in dishwasher residue both days Had pizza in the Italian restaurant expecting fresh chef cooked pizza Got ready made pizza bases not cooked properly with a bit of no friz toppings Headless to say we didn t eat at the hotel for the rest of the stay Have stayed in many 4 and 5 hotels in London and this was by far the worst experience I have ever had Staff were grumpy and constantly arguing in the breakfast restaurant 
 Location and proximity to amenities 