 Minor inconvenience I think that a hotel at this level should provide an iron board as standard rather than via a phone call to Housekeeping However whenever I asked for these items they arrived within minutes at all times of the day or night 
 The location is fantastic within easy walking distance of historic Westminster the Thames good restaurants and many of the theatres The staff were friendly and helpful The room was large light filled and very quiet as a result of the double glazed windows All the facilities worked well and I loved the old English ambience of the building 