 Room was very small with an awkward layout Couldn t manage to heat the room up and was pretty cold but these were minor issues 
 Very friendly attentive and helpful staff in every area of the hotel The room decor was lovely and beds very comfortable Gym was fantastic with great equipment Loved the Starbucks concession within the hotel lobby Fantastic location 2 minute walk to Kensington High Street for shopping and the tube station buses etc I arrived much earlier than the check in time but the hotel were able to allocate me a room earlier and I was offered a late check out 