 Everything was a little bit awkward We arrived early and the room wasn t ready for the next 3 hours We were promised to be called when ready and it didn t happen We ve come back after 2 hours the room was ready and no one ever called us The way to the room was like a labyrinth many different corridors and not a great signage we ve struggled to find it and when we asked for directions we were simply told at reception It s downstairs We ve only been given one key card not very convenient There were 2 landline phones in the room none of them worked Also the gym equipment was very dirty when I went to use the treadmill it was covered in sweat stains No sanitizer available in the gym it s a given in every hotel workout room Not inviting Overall nice hotel but everything was just a tiny bit awkward and the reception staff could be nicer We travel a lot and we do believe the reception really is the face of every hotel and is responsible for the first impression wasn t great for us I m afraid 
 The room was really nice and cosy good amenities 