 Cleaning personnel rude and do not speak english In the room were missing beauty kits slippers Too small and basic furnished rooms not correspond to 4 star hotel standard Complicated system with usage of lift too much waiting time in front of it Breakfast is simple only two types of ham and one type of boiled sausages Cold atmosphere interior made without love furnished with plastic metal and glass materials big chain average standard hotel full of arriving and departure crowds Metro station is 15 17 min away On our request for late check in not at 12a m but on 2 4 p m was requested a fee of 145 euro for 2 4 hours 
 Location professional coffee machine in the restaurant