 Staff had the cheek to tell me the queen size balcony rooms were unavailable Offered me a double supreme room and said that it was more expensive than my originally booked room but won t charge me extra A little research later and I find out that it is in fact 40 CHEAPER Poor service sly methods of money making and staff who lie On top of that a room I had booked 3 weeks prior is unavailable No one offered to carry our bags either 
 Clean hotel nice cookies on entrance