 Lift out of action and we were on 4th floor but couldnt be helped check in was an hour and a half late due to late check outs by customers and had to ask for a free drink for the inconvenience but apologies were offered by staff
 It was in an ideal quiet location midway between kings rd and south kensington station the room was spacious with a lovely powerful shower and lots of toiletries had plugs near mirrors which i always usually moan at because u cant blowdry ur hair properly staff helpful