 We liked everything really At the risk of sounding picky breakfast was quite expensive so we didn t use this facility it would have been good to have had a continental option at a cheaper price However there were plenty of coffee shops nearby and tea coffee making facilities in the rooms 
 Great location in Queen s Gate easy walk to both tube and bus routes felt very safe even late at night Staff very helpful and smiley happy to look up bus tube times etc and to give directions Arrived around midday and we were able to check in to our room rather than leave bags in the luggage room really helpful as we were due to watch two theatre performances in the afternoon and evening and wouldn t be returning till midnight Room was well appointed boutique style with everything you could need including a fridge Excellent bathroom with amazing water pressure and plenty of toiletries fluffy towels Comfortable bed with loads of variations for the lighting 