 Staff friendly and took in my bags but could not check me in at 11am despite my request at time of booking with booking com Lack of carpet or tiles on floor on the way to my room no bath lack of milk lack of shop to buy toothpaste or tooth brush Plus slow internet connection and inabilty to access national rail meant I had to check out several hours in advance Plus I could not understand a couple of staff members
 My dog Henry was made welcome and was provided with a comfy bed blanket and large dog bowl Many thanks 