 Lighting in the room absolutely appalling especially in bathroom All mood lighting very atmospheric but completely impossible for e g applying make up No reading lights on bedside tables either Also nowhere in shower to put shampoo etc except the floor Staff at checkin very poor On arrival after the checkin time one of our two rooms wasn t ready We took the other room and were told they would personally bring us the key for the other room in 10 minutes maximum 20 minutes later we had heard nothing so I rang reception to enquire and was told they would make enquiries and get straight back to us 10 minutes later having again heard nothing I rang again and was told the same thing At that point we went to the other room and tried to get a chambermaid to let us in She called reception and after more to ing and fro ing she said they would bring up the key We continued to wait Eventually someone brought up the key Very poor first impressions of the hotel 
 Comfortable bed good bedding and linen Great gym pool Excellent breakfast Good soundproofing we were not disturbed by busy traffic and passers by outside Good TV