 The reception was poor When we rang the door bell the receptionist did not inform us where to go for checking in She simply unlock the door We went into the hallway and searched the entire ground floor looking for the check in counter but found none Finally went out and rang the receptionist again and was then told that the check in was on the 1st floor No assistance to help with your luggages We had to managed the luggages with the small elevator After check in we had to manage the luggages again to go up to our apartment on the 4th floor Again no assistance from the establishment On the eve of my check out I saw a mother struggling with her two younger children and several large suitcases in and out of the elevator No assistance whatsoever from the establishment I strongly urged those with luggages and younger children to look elsewhere 
 Everything except what I didn t like 