 The laundry facility needs to be improved since it was just a mere one washer and dryer for the whole hotel making it a long wait time for people to do their laundry Also our room was a little bit cold even though the heater was already on But you can request a portable heater no worries 
 Location of the hotel was perfect so close to different attractions in LOndon Staff was extremely helpful housekeeping kept our room clean Another plus is that they provide water bottles and purified chilled water so you can refill them during your stay 