 As the staff and service were so terrible we asked if the hotel had changed hands in the past and it had Which came as no surprise In every aspect you could tell the hotel was trying to save money breakfast was extremely petit my husband was served one tiny bun for breakfast which was supposed to be wholemeal but wasn t The staff were terribly rude no one helped us with the luggage on arrival morning breakfast a young man from the front desk was the only person there in the morning he came to us hands in pockets and was extremely rude telling us are breakfast could not be served as we were too early luckily I had a photo of our breakfast card and the time it was ordered when I said the time he wanted to argue about it we would have been satisfied with beverages and we waited anyway but he took a lot of persuading just to get us some tea The breakfast service was extremely slow as in everyone was waiting one morning to be served no one had breakfast and the whole restaurant was full bathroom had long hairs stuck to the wall we had to ask twice that is should be cleaned The rooms looked cute were very small It s a shame that the people in the hotel with the exception of one foreign lady serving breakfast did her utmost to help were so rude and unhelpful If you do stay here because the location is fantastic have breakfast somewhere else there are lots of nice restaurants nearby and don t expect any British politeness breakfast not worth it ridiculous attitude very few items on the table small jam pots 1 2 per person bad slow service bathroom not clean people at front desk rude and impolite lazy hotel is trying to save money on things breakfast number of towels in bathroom 
 what we liked the picture of the bed on booking com the one and only person who took any care about people in the breakfast room 