 Bed was hard and pillow was too soft Didnt sleep well furnishings were a bit old looking time for a new look Housekeeping and makeup room service were not consistent Some days bottled water were replenished and bathroom properly cleaned but other days you could see strands of hair on the floor wall or toilet bowl 
 Location buffet breakfast spread was better than other hotels At least they had some asian food Room was also bigger than normal london hotels Like the refreshments and happy hour for the club lounge 