 Room Rock hard bed Filthy dirty radiator in en suite bathroom Dirty dusty venetian blinds in en suite No shampoo conditioner or body moisturiser and tissue box had one tissue No safe or fridge in room Reception staff not overly welcoming or interested in how we found our stay For a five star rating very disappointed with de vere group 
 Breakfast offered good choice and cooked breakfast well cooked Staff at breakfast friendly and helpful Good position for exploring Greenwich and a bus ride away from o2 