 inaccurate answers to questions poor local advice Eg we were not told we could not buy metro tickets from the nearest station We were also told we had to go to the Eiffel Tower stop to buy tickets for the Bateau bus This is not the case resulted in a 40 minute wait as this is on of the busiest stops 
 Some staff were friendly helpful Had a small typically French feel to the hotel Much preferred this to staying in a chain 