 Some of the reception staff were unfriendly uncooperative and in one case downright rude He chose to ignore the fact that I was the customer and was most dismissive of the fact I was requesting one of the facilities to which I was entitled through my Elite Guest Membership I will never use this particular hotel ever again 
 The breakfast and the restaurant staff were exceptionally good The food was excellent quality Variety of selection and freshness were particularly pleasing to see 