 No kettle Had to wait for room service every time I wanted tea Water was like warm probably hot tap Bar very slow Over cooked food or undercooked chicken I was ill Towels not soft at all Issue being dealt with my co set manager Check your bar bills Understaffed very slow in bar on 17th floor Moody staff except Arbana chef Michael and wonderful Shasihra chef barista 
 Comfy beds Lovely views Very clean Quiet housekeeping Safe easy to use Shuttle every 30 mins efficient Devine toiletries Lovely organic apples in reception Good wifi Arbana Michael Shasihsa 