 The air conditioning was very poor One grill at the top of the wall set to the highest setting and on cold made no noticeable difference even leaving it on all day when we went out I would hesitate to use this hotel in the summer which is disappointing as we will be going back to London in August Pillows were quite flat could have been fluffier Didn t use the mini bar as the prices were extortionate Kit kat lovers beware 2 40 for a two finger kit kat 
 The location was excellent short distance to everything and the staff friendly Our key failed on the second day and was fixed in under 5 mins by the maintenance chap We were on the 5th floor front but there was little noise from the street even though there was a pub opposite In fact watching the people at night was quite entertaining 