 The only downside to our room was the view as it overlooked a side alleyway But as were not really in our room during daylight hours this was no issue at all 
 The welcoming and accommodating reception staff the evening concierge who was on duty during our stay who rushed round Leicester Sq looking for a cab to get us to the Tower of London in time for our function the comfortable bed and quietness of our room considering all the hustle and bustle that was going on outside 