 Perhaps we were spoilt by having an upgrade during our stay earlier in the week These are minor gripes but the baths towels are small and the coffee making facilities poor I can t remember the last time i had to use powdered milk The cover on the room safe was not properly fixed highlighting to the world how easy it actually is to unlock a room safe without the combination This is after all a 5 star rated hotel the lifts are dated and it leaves one with the impression that the hotel is a little tired 
 While the hotel is not right in the centre it is convenient for the main art museums and the centre is easily accessible by tram takes approx 20 mins to Central Station Staff are very friendly and the hotel is very clean 