 1 Irregular wifi connection really interrupted work commitments whilst on holiday 2 Safe in the room was not working 3 No mini fridge in a 4 property a real inconvenience to manage baby medicines milk baby food etc 4 Having dealt with a trainee staff did not help 5 No mention on Am Ex card to be not accepted 6 Repair works outside the hotel did not help the movements with the baby pram I would have appreciated if I was notified in advance of my travel and or at the time of booking 7 Less staff on the reception areas and the long queues were not served in good time 8 Breakfast was not included after all the payment overheard a customer getting some February deal with breakfast included within the total number of hotel nights stay bill 
 1 Some staff were really cool made us feel welcome even when they saw us in the lunge etc 2 The room was cleaned everyday with fresh items replace which we really appreciate 3 The baby cot and the pillow duvet inside were hygienic and clean really appreciate that