 We requested a double room when booking but were given a twin Reception staff were quite argumentative regarding swapping said there were no doubles left in the whole hotel 25 floors of rooms ok then if you say so They eventually relented and gave us an accessible room with a double bed which was ok but had a very low bath and sink due to the nature of the room They did bring us toothpaste up though as we d forgotten ours 
 Very good location literally 1 minute walk from tube station Breakfast very varied massive choice of cooked and continental to choose from and the self service pancake machine was good fun Hotel very clean with lots of lifts 