 Tea and coffee machines at breakfast Everywhere else in two months of travel through the UK and the Republic of Ireland the tea or coffees were made and brought to you at breakfast There were sufficient staff for this to be possible 
 Reception staff member upon our arrival was delightful She was clear quick gracious and welcoming with total authenticity She made everything easy Location was excellent as so near Gloucester Road tube station and yet we could walk easily to Harrods V and A the South Kensington shops and restaurants Room was compact but had all we needed and we were upgraded Nice spacious bathroom 