 Breakfast was chaotic and badly managed No eggs or tomatoes left at 10 45 yet still 15 minutes to go Nobody checking Water for tea was lukewarm Waiter didn t bring orange juice and milk to the table on day 1 but did on day 2 Not acceptable Booked a deluxe queen room but didn t get one After a lot of hassle eventually managed to get them to agree a refund which they then forgot to deduct from the bill Also had to wait 3 hours after contracted check in time to get room at all HOPELESS 
 The Marco Pierre White Steakhouse is superb for dinner but not open at lunchtime 