 I was very disappointed that the hotel management could not refund one nights room rental because I needed to leave a day early due to train to Bordeaux not leaving early enough for me to catch my flight home I booked through Booking com and I was told that hotel management had the discretion to refund the night As a Marriott rewards member I expected better service from the hotel and I will factor their decision in when I make future hotel reservations 
 Excellent location so near to many great restaurants great shopping and wonderful coffee shops 