 We were allocated a basement room with no view unless you climbed up a vertical ladder to the window seat and then there was a whopping great boat straight in front of the window This didn t set a good start especially at the price The full breakfast is very pricey too 22 euros pp and though we opted for a smaller breakfast 9euros and no one told us that this was only available as room service 10 euros per order we had it in the dining room and they added the room service to our bill which fortunately I picked up and got deleted This place is good but pricey 
 The staff especially Anand were really helpful Initially we had been allocated a poor room in the basement quite claustrophobic Anand pulled out all the stops to get another room cleaned and ready for use in 45 minutes Thank you He and other staff were very helpful in giving local information on public transport and places to go Thank you It s around 5 7 minutes walk of the number 5 tram which takes you into town 