 The only real complaints were no clock available in our room and our complementary tea set had no tea or sugar ready for when we arrived Also a wider range of food would have been appreciated as there wasn t a lot of choice and this forced us to eat away from the hotel 
 Absolutely everything was perfect in the hotel no complaints at all If it had been a bit closer to the centre of London it would have got a perfect score as that s where we wanted to travel to during the day but that takes nothing away from how fantastic the hotel was we can t wait to stay again 