 Rude personnel Personnel gave us a wrong room Did not want to admit their fault Trying to seem like we were wrong Finally when another colleague came we did get the correct room No apologies were made When we mentioned that the other colleague was rude We were told we were liars To get to the elevator you first have to use stairs Very inconvenient to be climbing stairs with your suitcases Also no hotelstaff offered to help with luggage We had to do it all by outself 
 Rooms were clean