 The Wi Fi was rather terrible My husband was able to get it to work on his phone but it did not work on mine And since I did not get an international plan for my phone for this trip I was relying on Wi Fi to communicate while in London Thankfully there were other locations around the city where I could connect to the Wi Fi 
 The location was excellent and within a decent walking distance from the Underground Tube We also went to a show and the hotel is on the edge of the theater district There were also many restaurants and shops nearby and while it was in a busy area the inside of the hotel itself was very quiet The bed was comfortable and the shower was nice The staff was also very helpful we arrived during some kind of system outage but they got us checked in and then let us know the next day that we could come back and check in properly They also got us taxis rather quickly when we needed them 