 During my recent stay the breakfast selection was limited in comparison with my previous stay I had to wait untill 14 00 for my room I arrived from the airport at 10 30 In May not only did I receive my room immediately but I was upgrade to a suite I realize that this I was lucky in May and is not always possible I requested a late checkout due to the scheduled time of my return flight Of course I was willing to pay I was flatly turned down I felt that a little effort could have been invested in my request especially given the fact that I was a returning guest and currently a guest for five nights When I was 15 minutes late for checkout I was reminded with a phonecall This was not necessary since the gentleman at the reception desk was well aware that I was getting ready to check put It took me about 5 mins to leave the room On the upside my luggage was held for me and the staff was courteous in retrieving it for me and getting me a cab when the time came to depart 
 I was a returning guest My previous stay was in May 2016 The hotel is in a great location Quiet but close to the center Not too big which is an advantage in my opinion The afternoon complimentary tea and snacks was a nice touch Used this service once The waitress tending to the guests was very cordial The housekeepers were very cordial as well The floor wasn t clean when I checked in but was cleaned at my request when housekeeping arrived the next day 