 The smell of the bleach heaving throughout the reception area My partner had a rash from the towels from the hotel she doesn t have sensitive skin or anything but i found that the towels detergent was probably too much Not very happy about that especially being a recognised hotel chain around the globe The bed mattress kept sliding as it didn t sit in the inside it was just flat Shower was ok no pressure on the hot water side have had better experiences of showers at other chains of hotels No need to pay for the upgrade on the river view its just not worth it despite being on the 8th floor it wasn t a pleasant sight Tv channels not a lot on to be honest better connecting your personal laptop via own hdmi and get netflix going Dust on the Nespresso coffee machine that put me of using it not knowing when the last time a service was done 
 Bed was comfortable plenty of pillows Heating and air con was spot on Reception is very cosy printing facilities and computers free of charge Good location however a little far out from central but easy to get to on the Prince Regent DLR didn t really stay out late but was still convenient No near by amenities so best of picking something on the way up closest amenities would probably be the co op canning town If you have a samsung luckily enough those that very patient have the chance to charge on the wirlessdock with connecting no wires to it i however had an iPhone and i couldn t stop hearing it from the partner i still prefer apple to samsung haha