 Sometimes needed to keep balcony doors open to cool the room down but that wasn t a big problem for us The gym temperature could be set lower heat was probably coming from the sauna and on one of the days the drinking water had run out by the evening when I had my session 
 Staff at reception were welcoming friendly and answered all our questions fully with patience Cleaning staff were polite and efficient They always took care of the visual impact as well as cleanliness Restaurant staff were very responsive at breakfast Fruit cereal nuts grains and yoghurt were very good quality meaning vegetarians could get a good breakfast There was always a porter to hand to help with luggage Room was lovely with a balcony Large comfy bed with choice of pillows Location of hotel was great really near centre and very easy to get to tourist attractions like Il Duomo by metro We could actually have walked if we had chosen to We could go back and forth to hotel several times a day Many restaurants and cafes in the vicinity The gym was a bonus Unfortunately we only discovered the lovely sun loungers on the gym balcony near the end of our stay We had a really enjoyable stay at this hotel Good value for money 