 Had trouble booking in as 2 rooms on different floors despite requesting being close together and telephoning the day before Wasted 1 2 hour to get sorted Staff really need to try harder not rude but just not helpful Disjointed policies Letter for Exec Room given at check in said waiter at bfast would help with Express Check out but they knew nothing Concierge said drop ur keys in box at Reception but there was no box I asked Reception n they just took room keys off me no How was you stay or Is there anything else I can help with Hotel VERY VERY noisy hardly got any sleep Won t be coming back 
 Location is great