 If you love Italy you will accept a few inefficiencies during your stay Our initial room had a few defects and finally we were offered another room Some recommendations on where to go from the front desk staff were not accurate e g Dinner place prior to La Scala visit but staff was generally very friendly and helpful 
 Great Hotel nicely refurbished and with spectacular view into the galleria incl Room balcony Very friendly personnel Location is right in the heart of Milano downtown If you arrive at Linate airport its a short 25 minute ride by cab 