 Described in the profile as elegant stylish and recently refurbished we were deeply disappointed to find The Queens Gate was none of that There was a bit of surface prettiness but in general the rooms were somewhat shabby and scuffed with a strange odor when windows were open The rooms vary in size some with lots of space but too little room to put away small items Not a single drawer in the bedroom or bath We were adequately comfortable in our rooms but The Queen s Gate was too basic for our tastes A move was discussed but inertia and a full seven day schedule won out 
 Well situated on a lovely street in Kensington with easy access to Hyde Park the Underground and walks to the V A The front desk staff particularly Marta were available responsive and effective problem solvers Queen s Gate was well priced but we would have been happy to spend more in a hotel with higher standards and more comfortable amenities 