 Noisy tired room Old and sub standard shower and bath facility Windows at front of hotel in need of secondary double glazing to dampen traffic noise from the Strand Bedside lighting could more subtle Coffee table could be fit for purpose it was unsafe to place drinks upon Full length mirror in the room would be a sensible addition Restaurant staff were not particularly helpful or affective Restaurant was cramped Breakfast was buffet style and food was relatively poor
 Welcoming staff Clean and tidy hotel Very effective lifts