 there was nothing to comment badly about everything was excellent
 hotel was amazing truly beautiful warm and welcoming the staff were very welcoming and attentive always greeted with a smile and an offer of help to ensure our stay was enjoyable and comfortable our hotel room was very easy to get to and very clean right temperature we had everything we needed the bed was unbelievably comfortable haven t slept so well in quite awhile the location of hotel was excellent giving access to food bars most theaters to view west end shows and there were shops in close proximity to pick up any items we may of needed wish we didnt have to come home could of stayed much longer and been very happy will certainly be visiting again too good to stay away from for too long 