 We asked to keep the room for a while longer because of a night flight and instead of charging us a half day as we expected the hotel said it is their policy to charge a full day if you need to keep the room anytime after 4PM
 The hotel is very well decorated and the room is of a decent size when compared to London standards Each room is set out in a different way and when we asked to change the room assigned to us we were promptly moved to a different room with a much bigger bathroom The hotel is conveniently located at a walking distance from Victoria Station 