 Small details that should be fixed e g a shower head that sprayed the floor a window blind that let in a lot of light We stayed in the Mini room so small that my husband and I could not pass each other on one side of the bed 
 The staff was uniformly welcoming and helpful The physical facilities were lovely and many little extras were included such as the Handy similar to a cell to use while a guest The breakfast not included for us was very good 