 When I arrived in the hotel at 23 45 the staff informed me that there was a leakage on one of the floors and they were unable to rent out the room They rebooked me to NH in Amsterdam city centre It s oke if you have a problem that s out of your control but then it s all about how you manage this problem They failed miserably with this They didn t call me which would have been much better as I just came from the centre I got a smaller room in the city centre and I lost 1 hour of sleep They barely apologised for the inconvenience Apart from this the bed is terrible It s like sleeping on a rock The shower barely worked and the breakfast is bad value for money Wouldn t recommend to stay here 
No Positive