 We stayed in 2 different rooms The a c is not working peopeely in both rooms and it s loud We realised that the rooms are cold and they gave us a heater It was kind but what if everyone was cold and there was no spare heater 
 additional to my previous comment staff is great althoughe we always left the room around 2 oclock housekeeping cleaned our room and provided new towels everyday also the receptionists are very kind they always found a solution to our needs If you forget something such as tooth brush flip flops they provide that for free 2 bootles of water is free in the room 