 The hotel like many central London hotels for obvious reasons doesn t have its own car park and the excellent one right next to it that we usually use was closed due to road works and layout changes We found one online at Upper Marsh which had the advantage of booking in advance and has an attendant but it is more expensive and on getting home we found a nail in one tyre and a screw put into another and couldn t think where else it could have happened There are other parking options not too far away particularly if your vehicle doesn t need the high clearance room ours does Will ask the hotel for parking advice in advance next time or fly 
 Excellent staff who are wonderful with children light spacious rooms with good facilities Excellent central location easy walking distance of many sights two tube stations river boats and tourist buses multiple eating options Westminster Southbank and London Eye all nearby From reservations and reception to housekeeping and room service the staff couldn t have been more helpful or accommodating This is a really good hotel and great for family visits Ours was a special family visit with grandparents parents and four grandchildren two children visiting for the first time and as a birthday treat The reservation and reception teams thanks to Courtney Michaela and I think Sara apologies for any incorrect spelling helped organise rooms with a wonderful view and facilities which made the visit very special for the grandchildren and grown ups The children also enjoyed the glass lift Reception staff were absolutely wonderful Alba was so welcoming and made an instant friend when she gave our grandson a lollipop on arrival and arranged birthday balloons and chocolate cake in the room Being able to arrange breakfast in the room made for a more relaxed start to the day and room service and housekeeping were so efficient and responsive managing to get our breakfast to us when we wanted it even when we forgot to put down the time for one of the rooms making the quietest meal delivery for the babysitters when the children were asleep and restoring order to our chaotic rooms while we were out This is the second time we have stayed at Park Plaza County Hall and given the high quality of the rooms and the excellent customer service we intend to return 