 The pillows were very uncomfortable and gave me and my partner both neck ache The cleaners didn t replenish the milk for my tea coffee on our second day stay Room service did not answer the telephone once this was during their serving time but resulted in not being able to get room service and order food from outside the hotel because they stopped 
 Reception staff were very friendly and helpful Room was ok and had a bath with a reasonable view of London Location just as we required 