 The staff was not very helpful and overall I had the feeling that they couldn t care less about our needs We had to ask 3 times the day we checked in to make the sofa for our daughter to sleep and only at 12 at midnight somebody came to the room to bring sheets Had to wait 1 hour to the concierge to find a package that was delivered for us nobody seemed to know where is was 
 Excellent location just 1 min walk from underground station Very clean Spacious room 