 not customer oriented Very bad service Ordered some room service the bar called me later on to say that my card wasn t pre authorized and therefore I had to prepare some cash Upon explaining that no one asked me to pre authorize my card and that I didn t have any cash left they replied that I should come down to pay with my card and hang up on me I needed a pair of scissors but no one at reception or at the bar would have one to lend I emailed to enquire whether I could check in earlier but no one ever reply back 
 centrally located close to metro affordable for Mayfair area Bedsheets were clean