 The view Construction on the street The staff delayed booking a shuttle for me to the airport on the way home even though I asked about it early on Finally I was forced to take a taxi because the shuttle was not available Did the man at the front desk have an arrangement with the taxi service 
 The room was great The bathroom spacious and immaculate The kettle for tea and the selection of teas was great The woman at the front desk was very helpful and booked theatre and concert tickets for me The croissants were delicious 