 We had breakfast in the Executive Lounge and would have preferred the buzz of the breakfast room on the first floor The hot dishes looked as though they had been kept warm for too long Our keys failed twice during a 3 night stay Apparently this is quite common I did not enjoy travelling down to the ground floor each time it happened having just travelled up 
 Lovely spacious room with fantastic views We were on the 7th floor Staff were friendly and efficient and were keen to answer any queries we had 