 There is no elevator on the ground level difficult if you have a pram you will have to call the security and wait until they come and open the service elevator for you that was not comfortable for me some of the reception staff need to learn how to handle the busy times concerige are not open 24 hours In room food service are not available 24 hours Buy something before stores close the batch chair is in a separate place and inside the bathroom the room service and housekeeping staff dont understand english i asked for a teeth paste and they got me tea 
 The location of the hotel and the view on the river 