 I didn t like that a lot of the staff couldn t provide us with information on how to get to attractions or transportation other than taxi s out side We paid extra for access to the 15th floor area but 80 of the time no concierges was there to provide any assistance to us We had access to the spa area but we wasn t given any information on the what that actual gave us access to 
 I loved the location the hotel was in And the amenities that were provide by the hotel were wonderful The hotel basically had everything you needed for relaxation if you chose not to leave the hotel 