 The room we were in 1 was in the basement near the elevator machine room and an exterior entrance that maintenance housekeeping used frequently in the morning which was noisy It made it difficult to sleep in on the couple of days we wanted to get a few extra hours The bed was very hard but if housekeeping were a little more quiet in the morning it would have been fine 
 The location was excellent Just a short walk to the Earl s Court tube station The staff was super friendly and helpful The breakfast that was included offered many choices The room we had was cozy nice and clean but I don t think it was luxury even though it was advertised as luxury four poster bed 