 No storage space for anything other than hanging clothes No space for my suitcase The TV was poor very grainy picture the Menu Guide and info buttons on the remote did nothing so it was difficult to find the normal channels some which actually weren t even there and the radio only had 2 stations Compared to Premier Inn the technology side was poor If I d paid full price for my stay I would have been more upset to have a poor TV in a luxury hotel However the fault card in the rooms allow you to call repairs to attention excellent idea 
 Lovely staff polite helpful and happy The safe in the room was very helpfull and a good quantity of sockets in useful places like by the bed perfect for charging ones phone Excellent breakfast quality of food and choice available the best I ve had in a hotel The self service ran smoothly with no ridiculous queues for hot food I enjoyed a beautiful morning walk through the park opposite gate is directly across road from the hotel all the way to Marble Arch Excellent location for the tube and busses stop on the opposite side of the road perfect for late night returns to the hotel without the expense of a taxi Loved the shower and the style of the bathroom and room all in all I felt pampered and safe which was just what I needed as I was staying here while my partner had surgery in a London hospital I would definitely stay here again and will recommend it to anyone who asks 