 The staff were not accommodating at all I let them know a month in advance that I will be traveling for 15 hours by flight before arriving and needed an early check in Apart from the check in service was poor The room did not have the basics We had to ask for days for a face cloth before someone got it For an international destination and hotel their English was not even basic The hot water water ran out often No international news channel on tv Large room Terrible view of a work in progress construction building right next door to hotel The concierge was ineffective There is a large shopping center nearby with restaurants and shops This hotel is close to the Metro and hop on hop off bus 5min walk Traveling to Seville after Barcelona and the service was worlds apart to this hotel Staff were friendly spoke excellent English took the time to explain the sites and routes and make recommendations checked me in at 10am etc 
No Positive