 The only downside for us was the location We were doing the London tourist thing and the hotel was about a 1 2 hour Tube ride from central London However the cost of the hotel vs the cost of the hotels in central London made the ride worth it for us 
 The staff was amazingly helpful and friendly We were super early for check in and the representative at the counter went out of her way to find us a room that had been cleaned and checked us in early The restaurant was good breakfast was hot and the staff very attentive The room was large and clean the bed comfortable and nice pillows We had control of the a c and were able to make the room cool at night The hotel is on the Central Line Hanger Lane station for the Tube and the station is right across the street with a tunnel under the street so very convenient 