 Rainfall showers are a major inconvinience when trying to keep your hair dry The beds were rock hard The service at the bar was poor orders were forgotten the wrong drinks were bought out and we had to order sandwiches three times before they finally settled on fillings they could offer One of our party had two lots of breakfast added to their bill when they questioned this at check out the receptionist was rather rude and just replied well did you have two breakfasts 
 The pillows were amazing which vaguely made up for the rock hard bed The location was perfect for a visit for The O2 