 The staff were not very helpful We requested room service at 11pm but were told this had stopped After a lot of probing we discovered that the bar was still serving hot food we had to get it ourselves though and wait at the bar whilst it cooked and carry it through the hotel up the lift into our room rubbish service We would have been happy to pay a tray charge and not what I d expect from a Hilton Other hotel room services will do everything to help and make your stay relaxing Bar staff not very attentive one member of staff spilt a whole bottle of coke over the bar which went all over the bar stool and floor but made no attempt to tidy or rectify so it was left dripping and unsightly whilst she stood around chatting 
 Beds were super comfy breakfast was lovely Check in staff were very friendly great free boat service to the hotel and back to Canary Wharf