 Check in staff was really pushy trying to sell upgrade Once we declined she became aloof and indifferent This appeared to be the way most Front of the house staff interacted with hotel guests The way the hotel emphasised so much on selling upgrad also gave out an impression that they provided two tier service full if you upgrade or mediocre if you don t Pity as the hotel seems to have so much potential 
 Large bedroom with great views of the city and surrounding waters Room maintenance team responded very quickly when we made a request for an extra duvet Thanks 