 Receptionists are a bit bland maybe smile and improve you customer service a tad bit The kitchen was under renovation so we couldn t order off the 24hr menu a bit annoying my boyfriend had to bring us food after hours I also didn t have a robe in my room small but when it states you get one then it really should be in the room 
 Location was good near Aldgate good transport links if you re not driving Also lots of shops near the vicinity so worth having a look around Facilities were new and comfortable bar area and lounge was nice 