 The pillows in the room where terrible We only had one cup in the twin room and hardly any sugar so my 9 year old did a mission impossible on the landing to the housekeepers trolley and acquired some milk also The drinks at the bar where ridiculous 1 bottle of coke and a bottle of small lager which was very needed long day was 9 20 You have been warned Reception Staff male could have been happier in his job 
 The hotel is situated in a lovely position and there are plenty of staff on hand some are really helpful The breakfast was all buffet style and plenty of choice The walk to nearest tube and bus stops are with ease Very close to London Dungeon other attractions 