 Person who greeted us at reception late at night was a little grumpy Doesn t help when you are tired after travelling a long way and a little worried about having found the right hotel However other staff were wonderful 
 Loved the location and the room A magnificent place to stay in Vienna Although it is noisy until about 11 pm outside it really quietens down after that and you can sleep with the windows open I wouldn t have wanted to stay anywhere else 