 Staff was rude and facilities are definitely not 5 star Checked in at 5 pm and room was still not ready and wouldn t be ready for another hour or more That s ridiculous for a 5 star hotel Also daily cleaning also extends past 6 as we came back before dinner and room was still a mess Also showers would turn hot and cold without us even flushing our own toilets seems other rooms usage affected our water temperatures Definitely not a five star hotel and definitely not worth the money at all Staff is also not friendly the key cards didn t work and I went to the front desk for a new one and have the receptionist blame me for demagnetized the card No other hotel I have been to is rude they just gladly give a new card but not here she made it seems so inconvenient that I would even ask for a card to get into my room Terrible experience overall 
 Location is good close to train station and public transportation 