 Many of the staff were borderline rude and we had to complain twice about very rude staff We did think that the hotel values more pretentious clients and didn t feel welcome The management did listen to our complaints and were very convincing that things would change The hotel is very new and these maybe teething troubles The food in the many restaurants was not very good and certainly not worth the money 
 The bed was very comfy and lovely toiletries in the room Nice historical building The grill restaurant was very nice although too expensive Some of the staff were very nice but are the exception not the norm 