 Waited over 2 hours for room service that never came Apparently a problem with in the kitchen but when questioned were told food was on its was up It never arrived and no call from reception staff to say this was the case bad at 2am when you re starving hungry and wait up for it 
 Room was clean bed very comfortable Good location for nearby tube station 2 mins walk and access to London City Breakfast was good value for money would recommend booking this in advance as 5 cheaper Friendly helpful staff overall good customer service 