 Room wasn t ready at check in despite arriving at after 7pm which we had flagged at reservation stage Check in also took nearly 30mins which is really too long I was also asked to pay for the rooms separately instead of on one charge to my card even though these were booked together Check out also took too long given I d already paid my bill in full and just required a receipt 
 Superior single room was very spacious for London as was the bathroom Location was excellent as was the breakfast and the restaurant staff 