 1 Front desk staff did not pay attention to who he should serve first He ignore that I was waiting to be served Only serve a rude guy come straight to the counter Did not even applogise after I reminded him 2 I asked to use a vacuum machine for couple minutes for packing my luggage I was blindly refused first Only after I said I need to talk to your manager and I have always able to borrow from other hotels He then contacted house keeper for me 
 Like the bed and the room in general 