 After paying extra for an executive king room the lady in reception tried to give us a room in the basement with no window After returning to reception and arguing and told that there are no more rooms available we eventually were given the room we had booked With a window The shower was freezing in the morning and night at midday tho you could get a hot shower tho The staff in the restaurant were unhelpful and the continental breakfast was poor 
 Very clean facilities good location close to train and tube 