 We arrived via subway Our first time to visit Milan If there was some map or direction when customers are there at the Duomo plaza and cannot know where exactly to head We called and were given mostly helpful directions Still perhaps sending a map beforehand would end our confusion 
 Service in all areas was excellent In more detail let me say the pleasant staff manager at the reception area handled our questions regarding an unfortunate double booking in a professional and very courteous manner The room was welcoming Bed extremely comfortable Location to what we wanted to visit was perfect Breakfast was an amazing experience for a readable price We not hesitate to return and certainly pass their name on to others 