 Room Service Undercooked chicken in club sandwich which was replaced plus complimentary half bottle of red wine Still couldn t eat it felt nauseous from first sandwich Not charged for it Got locked out of our room twice key cards not working had to trek to reception to replace Don t keep them near your other cards apparently they affect their key cards we hadn t put them together This was not mentioned at check in Second time I was taken ill and had to wait in the corridor for my husband to run to reception and back for new card Housekeepers very apologetic but no help they could lose their jobs as it is Company policy not to let anyone in At check out Manager apologised and promised to look into problem plus offered an upgrade on another visit There should be a procedure in place to help anyone taken ill in the corridoors Just glad I had my husband with me and don t have a heart problem KEEP YOUR MOBILE AND MEDS WITH YOU AT ALL TIMES 
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