 Nothing it was why I booked a Malmaison hotel over others It s special 
 When my wife and I booked in on the Friday afternoon my wife casually mentioned that we were down in London to see a show as it was her birthday that weekend You can imagine our supprise when we got back into our room late afternoon on the Saturday to find a slice of cake and a card from the hotel wishing my wife a happy birthday It was a lovely gesture and made my wife s day 