 The staff were slow when checking in and out In my opinion they could have been a little more friendly They didn t explain to us on arrival that I had to request for a night maid to clean the room For a 4 star hotel it should be mandatory to have a clean room and towels for the evening I wasn t asked how my stay was at the hotel when checking out and I wasn t aware I had to pay by credit card and not cash on arrival They don t accept cash on arrival only when checking out Pointless to be honest 
 The room was nice and comfortable and clean 