 Room was quite cold only air conditioning was available and not needed considering its winter Buffet breakfast was nice but area is too small considering the number of people we saw each morning Luckily with a 6 year old we were early for breakfast only saw queues on leaving Tables very cramped and area cold with lobby doors constantly being opened Small things i noticed were no facecloths in bathroom or cleaning liquid cloth for kitchenette 
 Check in staff member was extremely helpful and friendly Helped to sort out my mistake of booking that day arriving by train a few hours later to find i had booked for a week later Helped with sorting out a room with a view of London Eye Big Ben as it wasnt available on booking com website 