 They have a Computer facility which should be connected to a printer Instead of that you need to send the information to the Reception and then they print it for you 
 The hotel is close to an Underground station Nussdorfer which is a very eficient way of travelling in Wien The room was very nice very spacious nicely decorated and most importantly with a very comfortable bed The attention in the reception differs a lot depending from the person It can vary from simply correct to very good 