 The bed was noisy and not comfortable We stayed in room 150 If ever offered this room turn it down The constant sound of the boiler with a combination of the lift going up and down in addition to the noisy bed kept me awake all night Thank god check out was 12 00pm as I didn t get to sleep until 5am I did complain at the point of check out and was provided with an email address advising me to contact the member of staff for the purpose of an upgrade next time NO THANKS 
 Staff were lovely and helpful The boat across the Thames was also a nice touch 