 The only thing i can think of is that the towels did smell a bit of damp 
 The staff were so friendly and helpful it was my partners birthday and they upgraded us for free when we arrived They gave us the mini bar complimentary and when we arrived back from being out in london there was a cake for him waiting They really made us feel special and I would definately reccommend this hotel Great location and the tube is a few minutes walk away Also its walking distance to see views of london bridge and tower bridge To top it off our room had a beautiful view of the shard which we going to dinner for that evening 