 We reserved a deluxe twin room but at arrival they gave us a very small double room we asked to change room they promised will do that in time the first night was too difficult tomorrow they upgraded to a good room but they asked me a different charge for upgrading i have insisted by presenting my booking com confirmation so they did that without any other fees I am a booking com frequent client and it was really a commercial behavior 
 Best location hotel is in the city but not crowded area very good access to public transfer friendly stuff specially Monica Janat reception who really help me for adjusting my cellphone to connect to hotel WIFI A free handy mobile online for every room that you can take with you as a guide mobile phone browsing for all you need in London Cleane room and bathroom safty box microwave electric ketell small refrigerator 