 Having to ask for towels on 2 occasions due to none in room however quickly resolved by reception staff whom were approachable and polite Was told due to delivery issue Breakfast area currently being refurbished so breakfast had to pre booked and sent to room to eat which isn t set up to comfortably eat however this is required and hope the breakfast area looks good once finished 
 Very clean Great location for the Olympia centre Tube station close by Stayed 26th 29th May 2017 The reception staff both day and night were approachable and extremely polite and friendly that you felt welcome into the hotel 