 We didn t have a bad experience the only thing I wish the hotel did was pre fill the mini bar without having to call reception for it to be done 
 Great view of river and helipad Very comfortable bed and cozy room Bathroom was amazing with a lovely shower and big bath with a television in front of it to get really comfortable make sure you bring your own bubble bath We also had some room service we found all the staff members we had encountered with extremely helpful and friendly 