 Accounts dept Although I reserved 3 rooms on my card we paid on arrival the total sum of the reservation remain blocked from your account for up to 5 days after check out Never experienced this with any other hotel bookings done in this way NOT HAPPY Bad enough if it was 1 room but as I d reserved 3 
 Beautifully clean and spacious deluxe room Very friendly and helpful staff in reception and restaurant We thoroughly enjoyed some of the delights from the London Chocolate Week menu beautifully presented and delicious 