 Girl in Executive Lounge needed more training for simple requests Looooong walk to elevator but too tired to change rooms Teeny tiny trashcans in rooms with those annoying banging metal lids Would certainly stay there again 
 Lovely hotel adjacent to Starbucks Paddington Station without going outside Concierge Desk very helpful 24 7 Maid Service was outstanding daily We were 3 ladies sharing one room for 2 nights I took the cot which surprisingly turned out to be very comfy Nice sheets towels changed daily Plenty of drawer closet space Felt very safe secure in the hotel and the neighborhood Obviously great transportation links just outside the hotel 