 Paid for upgrade went up to room to find it in a mess Gave us another and it was half the size of the previous room Had to wait around for first room to be cleaned and we didn t arrive early Breakfast was ok no glasses for orange juice no bowls for cereal had to go searching for a cup of tea Not great for a five star hotel when your paying that little bit extra for good service 
 Location was good very central and room was comfy