 Had to repeatedly swipe key card to operate lift irrespective of whether going up or down Whilst I appreciate this is for security purposes which is good the key cards didn t always activate the lift on the first swipe 
 Very friendly and helpful staff Great location for our purposes and visit to London Our room had a lovely clear view of the Great Clock in the Big Ben Tower and London skyline Good value based on 50 off offer on RRP Will definitely stay here again on a similar deal 