 Everything was just fine Just one late evening we called housekeeping to find that it was on an answering machine and never really got back to us Luckily it was not an urgent request but it was a bit odd 
 Since we were staying for 7 days they allocated us a bigger room which was good Brunswick Square is across the street and has a Sainsbury local as well as Waitrose and many food places Pret Tescos and Russell Square Tube Station is down the road Excellent location 