 I have checked out three days ago and until today they are still charging and refunding charging and refunding my credit card The worst hotel in this regards ever When I checked in I reminded them of the guest from Qatar whom I saw complaining about the same problem with the credit card on booking com website BUT They did the same to me and even worse Another thing I was a guest and couldn t book an afternoon tea for two days because as they say it s Valentine On the first day of my stay I managed to book but one of the staff Chinese origin female sat me very close to the entrance although it was 1 o clock and the place almost empty then Another employee a man sat me on a table inside after I told him I don t like this table In general I didn t feel it s worth the money I paid Will not stay there again especially after the credit card they are still charging I hope they stop after reading this 
 There is a nice lady from the guest service I think her name is Louisa 