 I asked at the time of booking if I could check in earlier as we had wedding to attend at 2pm same as the check in time I was informed that nothing could be promised other than a note would be made of my request against my booking On the day I was informed by a very pleasant check in person that they had reserved a room for me and was expecting us earlier unfortunately this was never relayed to me had I known this we would have arrived much earlier to prepare for the wedding 
 Location is excellent near to tube bus service Very pleasant efficient staff Hotel room very nice 