 Nothing
 We had a delightful stay at the Sofitel We tried a couple hotels in the UK and the Sofitel was definitely the best All the staff from the reception to the room service were always ready to help with a big smile The concierge was always available to give suggestions directions and tickets We checked in at 7 a m and our rooms were ready for us they made sure that we had very close rooms since we were a big family We thank them alot and we gave them a perfect 10 even though they actually deserve more than that 