 on arrival offered an upgrade at cost of 30 pounds each night with breakfast thrown in fair enough but lighting failed in room on 1st night fixed next day then on 2nd night it happened again electrician came to room to try and fix it this was 11pm finally moved rooms at 12midnight complained next morning and promised full refund of upgrade 60 still waiting contacted duty manager this evening 25 4 whos busy promised to phone back still waiting oh and the rooms are dated and if you get room 933 the fridge keeps kicking in like a jet engine
 close to Albert Hall