 I was charged 100pounds on top of what I paid for my stay and when I asked the purpose of this extra charge staff replied so if you buy anything from us we can deduct it from this pre pay amount as it happened I only spent 6 pounds out of that 100pounds and didn t get the rest back This was not mentioned in your policy when I booked the hotel hidden charges are never a wise way of attracting customers I conduct business daily and I know the impacts of such behaviours 
 Staff were friendly Good location access to central London was easy and other places