 Too busy not enough staff We waited 25 minutes in a long queue to book in When we went to dinner we waited 20 minutes and nobody approached us to give us a menu never mind a drink so we resorted to sandwiches in the buffet in the foyer All the items on the hot breakfast were cold The location was at least 20 minutes from the centre of Barcelona and was very isolated 
 The reception staff the cleaning staff and the manager of the concierge suite were all courteous and professional