 Our executive room was gloomy and brown with minimal natural light quite small for the extra cost It looked out onto concrete walls A slightly larger executive room was available but only on payment of a supplement and the view was the same Breakfast could have been a treat but it was quite bland and served in an over crowded drab backroom Also one lift wasn t operating for two days causing delays so we used the stairs a lot On reflection we I may have had unrealistic expectations for a room in central London However like many visitors to the capital staying here was meant to be part of a special occasion for an important anniversary Overall the hotel was fine no real cause for concern just a little underwhelming 
 Great location and great coffee Some staff were friendly and helpful Gin Bar was very nice 