 when leaving I asked the Reception Manager for the receipt of our payment and he insisted that I could not have it and had to unload it from Booking com when checking in I had been told that I could have asked for the receipt at their desk only upon insisting and telling that we had paid for our stay the hotel and not Booking com could I finally get my receipt it was a rather annoying experience 
 the room was extremely quiet and clean conveniently located just 5min away from Earl s Court Tube Station