 The AC couldn t keep the room cool during the day even with the shades down About 1 3 of the TV channels didn t work due to weak signal Only one elevator bank for guests it s a walk from the higher number rooms There are other lifts but they re staff only 
 Great location The rooms and bathrooms are very well laid out with plenty of storage Elemis products shampoo conditioner bath gel and lotion Lovely coffee and tea service includes milk chocolate and different types of sugar Plenty of outlets Clever desk vanity set up is a perfect area to dry hair makeup The bench at the end of the bed is also very handy 