 We have been charged twice both on the date of our arrival being 07 07 16 for 2 nights We paid 306 cash as soon as we arrived to the receptionist by the name of Valentina She was seeking directions from her colleague at the time so we assume she was relatively new I can t recall her issuing a receipt for the cash We always pay cash because we have a Travel Card We were asked to give details of our credit card as well Our credit card has been debited with the Australian equivalent of 306 as well Any assistance to recover this over payment immediately would be greatly appreciated 
 Andre provided us with excellent service from the breakfast bar He provided us with a takeaway breakfast because of a 6am departure on 9th July Abdul the night receptionist was very helpful would have given top rating for staff if we hadn t been charged twice 