 It s great there was a gym perhaps a little small but then it was only me using it There was a mix up on check in where I was charged for two rooms by mistake and the refund took a while to go back into my card 
 The location was perfect frim Paddington to drop my luggage before heading to business in Liverpool Street via Queensway which was a few min walk always Maitre d hotel concierge Joao if that is the correct spelling was very friendly and helpful My lights switch board blew and he fixed it in minutes it was very clear nothing was too much trouble He made me feel very welcome which is important when away from home for work I would definitely stay again 