 They overbooked the hotel downgraded our room but charged us for the originally booked one Tried to trick us by not telling us up front this is not the room type we booked Claimed they have to charge us original rate because it is so in the computer system Room was dirty dust all over the bathroom fungi on the tiles bath sewer blocked how in the world do you clean such a bath By far the worst hotel stay ever in Vienna and elsewhere This hotel does not deserve 4 stars service is unprofessional and room dirty 
 Location is the only thing positive about this hotel 