 They told be I had a room without a window never heard of hotel room without window so I upgraded to room with window We had to be moved from the upgraded room at 1 45am as the air con was broken and room was 27 degrees There was no maintenance staff on site to open our window The third room we moved to had people next door as it had adjoining door that started talking and arguing at 5 30am so we basically had no sleep someway to spend our second anniversary You at booking com have a responsibility to us your clients to make sure we get a service for our money 170 And I expect you to get my money refunded I use your service at least 10 times a year so I expect respect from you Regards Tony
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