 Requested twin beds but basic twin room too small with no space between beds Asked to change rooms and staff helpful but it spoilt first day as I got quite stressed The decor is very dark and masculine Black wood everywhere feels very 90s Only one comfy chair in room even in the more spacious upgrade You need a degree in electronics to work out how to switch the lights air con heating etc on and off Space age but impractical Towel hooks were placed too high for 6 footers and in second room although there was a towel rail it was positioned over the loo roll holder The TV wasn t working properly and they did not supply any body wash in the second room It had only been open a week or so and obviously there will be snagging but I had to clean surfaces in first room Spa needs additions like benches lockers and hooks Spa well appointed The staff were aware of all the niggles and I have been offered an upgrade if I stay again The staff did work very hard to rectify things 
 Location helpful staff and quietness The Second room was an upgrade and very spacious It had a bath The Aviary Restaurant on the top floor was first rate and good value compared with location 