 Staff was very standoffish and made us feel very uncomfortable Had to upgrade our room as the standard rooms do not have air conditioning and need renovations badly No services in hotel no room service no laundry service and no help bringing your bag up 3 flights of monstrous entrance stairs Breakfast not included and its 9 for a very standard selection of food 
 Pol Grace hotel was the perfect place for us It was in a great location so it made it very easy to sightsee and get to and from places The staff was absolutely delightful Not only did they make you feel at home they were filled with useful information and tips for our trip The hotel s style is awesome Very original and super creative We loved everything about it especially the awesome lunge area that was stocked with free coffee 24hrs Can t wait to go back 