 A huge disappointment for me was the hotel is going through extensive restoration I booked this hotel after a great deal of research on the basis of staying in a historic building with British charm and character What I discovered when I arrived was the fact that the hotel s lovely exterior was covered in scaffolding the gorgeous public areas you see on their site were closed including the dining room This was not disclosed when I booked and I wouldn t have reserved if I had known in advance They requested full payment on my credit card when I checked in and I regret agreeing to that as I should have cancelled the booking and looked elsewhere So if you are expecting to experience what you see on their website you will be most disappointed 
 I liked the location as it is very easy access to Central London I have friends in the area so that made it convenient for us to get together Tube stop is a minute away hotel is close to Paddington Station if you are coming in from Heathrow and there are plenty of shops and services in the area 