 Please refer to notes above this should be registered as 3 star No views from window Stained carpets
 No information how to contact reception by phone in bedroom No access to iron Some staff on reception need customer care course didn t have any empathy Staff need to know more about bus train info to major landmarks or be able to refer No tea or coffee making facilities in room Although we booked for our first wedding anniversary there was no recognition of this Not even on welcome screen image Had to wait over 20 minutes for room service to attend smell in bathroom after two visits to reception The location was very good The bag storage service was excellent after booking out