 Staff were friendly but inefficient and made the stay less relaxing than it should have been Was messed about so much with the rooms booking was lost and payment was taken without my authorisation This meant that I couldn t inform her that I wanted to pay cash or pay from my Austrian account rather than the English one connected with my booking which has resulted in my accounts being messed up massively So unprofessional and a huge lack of communication between staff evidently 
 Lovely room comfy bed very clean