 Limited breakfast They charge extra for hot breakfast which was not advised during booking Horrible staff extremely rude Will not help accommodate you for anything We had booked 4 rooms and they did not give even 1 room one hour early to my parents who were senior citizens saying it s full But promptly added that it could be done with a GBP70 charge When they finally did give the room it was ridiculously small It woukd not fit any humans after luggage was unloaded Hotel has Only 1 Lift which is extremely slow and doesn t work sometimes 
 Good location near Paddington Station Grocery shops and restaurants close by 