 The staff were poorly trained and had terrible customer service skills After being seated in the hotel s cafe we had to wait over 20 minutes for a waiter to take our drinks order The reception staff were friendly but were not very efficient either The breakfast was also very expensive even though there was not much choice 
 The rooms were spacious and we had a lovely view of the canal The bed was super comfortable and there was no loud noise from outside The location was really good only a 10 15 minute walk to the centre and there was plenty of bars and restaurants close by 