 the TV in the sitting area away from bed didnt work we were told it would be fixed the next day but that didn t happen My husband was very upset and the maid left us with not towels on the same day 
 we were upgraded to a jr suite this made it easier for my husband to answer emails for work without waking me from the sitting area Restaurant was great Hyde park was just steps away and The Swan historical pub was worth the walk Front desk helped book reservations for Mama mia 