 At first we were placed on the lower floor below the lobby While the room was beautifully designed it was not a pleasant experience There was little lighting in the room and no view of the street above Staff was constantly walking around in addition to other hotel guests on their way to the gym or the library It was not quiet However we were quickly accommodated and moved to a room we loved 
 The hotel was lovely Small and boutique but in the heart of London walking distance from everything So many restaurants shops and coffeeshops around The staff was lovely and helpful Rooms are beautifully designed and comfortable 