 Reception staff seemed unclear about taking a 50 deposit which has yet to be refunded This is taken against any mini bar orders that may be used and not paid for which is fine The next morning I tried to pay a bar tab that I had from the previous evening but I was told this would come off the already paid 50 and the rest refunded Am still waiting for this to happen 
 This is a lovely hotel in a great location for the South Bank Tower of London and Butler s Wharf The facilities were excellent and it was a very comfortable stay 