 Our room was not ready when we checked in and there were not enough towels in the room Our room was not properly up and we have to get reception to deal with it again The hotel is marketed as 4 but there were no bell boys to help Reception staff deals with most of the requests but you need to wait for them to be free The appearance of the hotel is good but inside the decor desperately need a make over There are dead orchid plants in the reception area which were just left there I am not sure how it is a 4 hotel as I remembered staying there before There was a broken radiator along the corridor on 1st floor that was broken for many many years still there Somehow the agreed price that we booked was changed to a higher amount Not sure why but intend to find out 
 The location is very good as it is near to a lot of facilities and transport Easy to get to places The staff are friendly and helpful 