 Wait time to check in Arrived and has to wait to check in only 3 out of 5 checkin desks were available Room was okay though quite basic for 5 in Mayfair Very clean Not much character in the hotel seemed quite cold Mayfair kitchen was amazing and staff very professional and friendly However the ending was extremely disappointing I reported my necklace from my wedding day and my bracelet missing and I m still waiting for a call back It s appalling both extremely sentimental pieces of jewellery and not one member of staff cares or has taken ownership of this and I have spoken to the duty manager house keeping and fitness centre I m extremely upset about this experience and wouldn t expect this level of service from any hotel but certainly not the Mayfair hotel in London Worse of all we were staying there as it was our wedding anniversary and I left without my wedding jewellery 
 Mayfair kitchen