 I was locked outside my room on my last night cz the key card lost its code somehow and it there was no reception from 10 30pm till 6 am and i tried calling the emergency number no one picked up My viennese friend tried and one of the other hotel guest tried no answer so i had to sleep in the lobby till 6 am while people r returning from outside late and i was charged for this night really this ruined my whole vacation specially tht i had yo pack and run to airport by 7 am 
 I was locked outside my room on my last night cz the key card lost its code somehow and it there was no reception from 10 30pm till 6 am and i tried calling the emergency number no one picked up My viennese friend tried and one of the other hotel guest tried no answer so i had to sleep in the lobby till 6 am while people r returning from outside late and i was charged for this night really this ruined my whole vacation specially tht i had yo pack and run to airport by 7 am 