 The staff were generally friendly but unhelpful Asked if we could switch rooms as next to the noisy lifts elevators told we d have to check out and in again so couldn t access the new room which was inferior til the evening New room had a cot for my daughter which would be fine if she wasn t 13 advised to move it and make up the sofa bed ourselves NOT 4 Star 
 The buffet breakfast was pretty good lots of choice and well organised 