 Bathroom sink rather old and narrow with no catch in the sink shower was more modern and sufficient Several flights up to room without a lift although a porter was available to help with baggage WiFi access was good and complementary as part of the booking but required a new log in every 24hrs for each device Breakfast not included in room rate which is a bit pricier than other hotels along Gower Street Another potential drawback was the terms conditions of booking which did not permit a refund for cancellation or change post booking Luckily we did not have any changes and arrived in time from a longhaul but it could have been a concern 
 Excellent location for public transport access to city and stations and British Museum and other cultural sites Private garden areas in the hotel which were very pleasant and quiet Nice to sit there with a complimentary newspaper or later in the summer evening with a drink from the hotel bar Staff were always very helpful and welcoming Room was also comfortable and a fair size Optionally there was room service for meals which was an option for those on business travel etc 