 Phone call several hours before while we were still in France saying they would like to change our room to another place on the other side of London We said this was not possible A different room was found for us reputedly better but surely the original room couldn t have been smaller Consistent refusal to find storage space for bikes in spite of requesting this on the booking com form Eventually after much debate space was found in the luggage room Too expensive for what was offered 
 Not a lot 