 We ve stayed here often paying more than similar London hotels but service seems to have slipped Really poor that they won t serve drinks to guests in their lovely lounge at 10pm only option to go to their very crowded noisy public bar real missed opportunity At check in ordered morning tea in room at 7am chased twice arrived at 0740 Maid is tapping on door with keycard at 0830am to clean room despite not having checked out and the hotel making virtue of 12 noon checkouts All fixable come on management 
 The rooms are very comfortable