 There was no hot water in my room and staff were uninterested in resolving this They just shrugged their shoulders and handed us a jug of hot water for washing Under pressure my room was changed Also there is a bathroom just off the lobby but it has no running water and again a shrug from the staff most unhygenic surely a health and safety matter Also items ran out at breakfast food bowls glasses and it was difficult to get these from the staff 
 Tram lines