 for a 4 star it was dreadful 2 stars maximum 1st room i was shown into was dirty smelt damp and cramped I asked to be moved the second room was not much better shabby and run down stained carpets broken toilet seat curtains hanging down needed painting wifi was useless staff were friendly but inefficient no soya milk even though i requested well in advance had to wait 2 hours for a small jug of slightly off milk only 1 teabag provided had to ask for more wouldn t stay there again for the price it was very very poor I stay in Victoria and Pimlico a lot and this was the most expensive and worst I have used so far 
No Positive