 Upgrade is not worth it because there is absolutely no difference between the standard room and the upgrade So I advise to book the basic room U can t really opens the curtains because the hotel is surrounded with offices and residential buildings from each side so privacy is not an option Staff is not really helpful they don t come from hotel schools so don t expect anything sophisticated And a smile from the front desk wouldn t hurt Elevators are always busy way too many heavy doors in the hall ways accusing the spa is very complicated no signage to guide you I think for that price you can find a better value for your money 
 Central location very close to St Paul s central line stop convenient to access easily all over the main attractions Hotel is well facilitated but not worth a 5 stars Very nice view from the rooftop terrace over the st Paul s Cathedral it s a shame they don t serve drinks on the terrace 