 A new member of staff in the restaurant Even though I told her that I hadn t prepaid for breakfast but that I had pre authorised funds for payment on my room number I asked her to bill my breakfast to my room She later stopped me leaving the restaurant and told me I had to pay Very embarrassing as I had earlier told her to bill it to my room Which she then proceeded to do The same member of staff served me the evening before in the bar She couldn t work the till and then gave me the wrong change too much Thankfully Rugby fans are generally honest folk 
 24h access to the gym Good overall value for this area of London 