 Unwelcoming reception room smell disgusting the layout was horrendous and cheap Wardrobe inside the toilet area Tv on the side wall After complains regarding the smell which they agreed it was very bad they decided to move us but to a cheaper room So we didnt get what we paid for Toiletries are extremely basic The spa is so small is suffocating Overall a horrendous experience all over Won t be returning not sure how did they get a 5 star rating Next time back will stick to the Langham
 The bar hot stone massage was superb