 I didn t like the fact reception office was reduced to only 2 front desks several self check in and check out machines nobody wanted to use because obviously people have always some questions to ask so in the result there was always a queue with long waiting time to be served I also didn t like how the taxis were arranged when the drivers made guests wait in the cold until they finish their chat 
 I rate the location the best close to the airport close to RAI and at the same time with good communication with the city centre tram no 2 and metro line next to the hotel 