 Hotel seems to misleads booking com users Firstly check out time is 12 00 and not 11 00 as stated here Also they take 50 eur deposit for the minibar This practice is not mentioned in hotel policies on booking com and I would have never booked this hotel if I knew this More importantly perhaps a really bad experience with a receptionist who turned the check in process into a nightmare almost Room isn t ready at 14 00 than after several minutes is ready afterall didn t bother to check with the maintenance even though I insisted suspecting that at 14 00 there is a good chance room is cleaned unpleasantness no interest in doing the work professionaly no smile no saying good day back to guest who just arrived and said good day lost to what to actually do during check in process and how to treat a guest respectfully giving out disinformation that check in time of 14 00 stated on booking com booking com stated check in time was actually correct at 15 00 is not correct and that is a mistake and that I should have checked hotel s website for true information Could keep going but I think overall picture is there 
 Comfortable room wifi which although unstable connection was breaking up every 10 minutes or so has strong signal closeness to Schonbrunn location inside a park although room was actually noisy overlooking busy road and railway 