 Finding no car park when I had chosen a hotel with a car park was very annoying There was no real place to drop off our bags so we walked from the hospital car park some way The staff were a bit abrupt not really listening I asked for another pillow in the morning and when none arrived by evening I called reception They said one coming very soon I had to ring again and was told his colleague had been told Some time later I had said I wanted to go to bed the pillow arrived with the explanation he was busy and had forgotten I took the opportunity to ask if we could cool the room down as we were so warm the night before The answer was no but we could have a fan I said no because I did not want to risk waiting 
 The room was pleasant We liked the big bathroom and the bed was large and extremely comfortable The mini fridge safe tv s with English channels and the ability to make drink were pluses