 appalling service 2 rooms not ready by 5 15 pm even though check in was 3 00 pm upstairs bar not available in evening and downstairs bar heaving so no room check in itself took over 20 minutes steam room disgusting the worst council pool facility is better a true disgrace when raised gently with staff they simply said next time I book I should let them know in advance what planet are they from why would I ever book again 
 excellent food