 Staff at reception seemed to lack training very slow I had prepaid for my accommodation and did not take anything from the bar fridge yet they had charged me for a drink I did not take I had to request they amend the account I also needed a sewing kit none in room had to request one be sent to the room Went downstairs for breakfast and as we didn t want the buffet had to sit in the open area to eat NOT GOOD On the second morning at about 4 40am everyone was told over the PA system to evacuate the hotel There we were standing out in the street in the drizzle with absolutely no instruction from any hotel staff as to where to stand or what was going on We had to ask the firefighters what was happening 
 Proximity to the station