 4 hours when our room was finally ready their only lift was broken Our room was on the 4 th floor We are seniors They took our suitcases up to the tiny room It about killed us to walk up 4 flights of very narrow stairs Waited in the room for more than an hour for the lift to be fixed Finally went back down the narrow stairs and walked to eat When we came back again the lift was still broken Could not walk up stairs again Finally after having to get angry and waiting a long time the girl called the manager and refunded our money My husband had to haul our suitcases back down the stairs A very bad experience The room was very noisy when we were in it could hear every word the room next door said 
 The girl in the bar was great We were waiting in the bar for room to be ready 