 Leaving the bags was quite a hectic process perhaps everything is a big close to main reception which makes it slightly confusing as people queuing for reception and leaving luggage When we checked in the second time and the room was ready we were greeted by a different receptionist who said that as my husband was 70 a room next to the lift had been allocated The implication was due to his age rather than it was an amazing room This was disappointing 
 The location of the hotel is ideal easy access to everywhere Breakfast was very busy but staff did a great job to run an efficient service Food was very good Room was comfortable I had a planned a big surprise party on the river and informed the hotel When we checked in and left our bags we were greeted by a very pleasant receptionist who was excited about my husband s birthday and implied that they were going to allocate the best room they could We went off rather excited about the room 