 The staff here are indifferent and the hotel didn t respond to communication in the lead up to my stay I arrived 4 hours prior to check in time and had emailed twice in the week leading up to staying to ask for an early check in even offering to pay for it after a 30 hour journey from Australia I didn t receive a response and my room was not ready until 2 hours after their advertised check in time I was offered a toilet off reception to use to change and told they would store my bags The toilet floor was covered in urine It was a disgusting and disappointing start to my trip that coloured my view of the hotel 
 The rooms have been renovated to look quite nice and are representative of the photos but they re not at all functional to stay in They ve placed extra furniture items in the room in an attempt to correct this but that just makes the spaces cluttered and not all of the additional items are functional either i e additional robe placed in dark entrance mostly filled up by the ironing board hard to see into damp smell emanating from it and makes accessing room awkward I ended up checking out after one night as I was there for 5 days and had work commitments so ease of use with the room was important to me 