 5 property no clue why I am given a room with shower Next I will go to IBIS First time I stayed tried the breakfast found inispiring I had to ask for a luggage rack No cotton buds in the bathroom The A C is noisy Bathroom floor not heated and when you go out of the shower you freeze I arrived on Valentine s day and I wanted to have some dinner No restaurant was serving non Valentines dinner I assume all the hotel guests were on romantic trips I ordered from the room service which appeared to be uncoordinated I asked for bread Bread did not arrive and when I asked the delivery lady she said she does not know as she came from outside The prawns were frozen not fresh and I say thank God I am alive as the chips were so salty my blood pressure hit the roof probably that night When I called to inform them that I had finished I was asked to take the trolley table outside the room yes Mam Sorry I thought I was a guest 
 For London standards the room size is comfortable the amenities are nice The location is convenient for three tube lines The concierge team is great 