 The first night we were in a room where the air conditioning was not working and could not be fixed The second night we were moved to another room on the top floor with a great view but the bathroom smelled very strongly of cigarette smoke and there was a room opposite which was constantly being used by cleaning staff so it was quite noisy I think we were just quite unlucky though the housekeeping staff might have noticed the smell in the bathroom 
 Great location for central London Staff were lovely and very helpful Beds comfortable and bedrooms well appointed 