 Staff is a little bit unresponsive if you try to contact them via email to check if you may have left your sunglasses in the hotel 3 days and counting In addition I left the hotel in a super rush overslept and making a mess including breaking a plate for which I guess I was charged additional charge on my card appeared but again they haven t responded for three days so far so leaves me wondering 
 Super clean new so the facilities are excellent plus it has a small pool such a rarity in London Location is also really good close to station Pret next door etc 