 I can t find a criticism If I were to say anything it would be that I personally would prefer a dresser over cabinets for clothes storage 
 Extremely comfortable beds loved the linens robe slippers great coffee available free each morning room was beautiful the bathtub and shower was huge and the staff was amazing I am 73 traveling with my 65 year old sister in Europe The staff was always happy to assist in providing directions for us to get the needed subways etc for us to get around to all the attractions even picked up our opera tickets for us I can t say enough about how helpful and pleasant they were and we needed a lot of help Their assistance made all the difference for us in getting around efficiently 