 Staff took 5 hours and 6 phone calls to deliver a hair dryer The noise from the room next us was abhorrent we could hear every word of their TV Upon arrival our initial room had a double bed composed of 2 singles one mattress was only 3 inches thick and you could feel every spring and the bed frame beneath it not what I expected from the 4 star Hilton We were promptly moved but as stated previously it just didn t feel like a 4 star 
 Hotels location was fantastic 