 Staff weren t very helpful on check in no directions were given to our room and the corridors aren t your average long straight corridors that are easily located When we found our room our luggage had just been dumped right in the doorway I had to ask where we had breakfast as no info was given on check in I just had a general feel that the staff either weren t very well trained or they aren t very happy in their job I am gluten intolerant and in the morning at breakfast the hostess didn t understand my requirements all I asked for was gluten free bread and in response got the bread is over there as if I was stupid We stayed in a hotel In Shepherd s Bush with the same star rating a few nights previously and in comparison for a similar price this hotel was slightly disappointing 
 The air conditioning was very good and wifi effective Facilities were clean bedding very good quality and shower nice and strong The hotel kindly held our luggage as we arrived early and weren t leaving the city till later the following night 