 The front desk personnel very rude unfriendly we have had arranged to check in at 9 am instead of 2pm with their written confirmation They ignored our request and their written confirmation we waited 5 hours at the reception for the promised early check in after 9 hours travel from Toronto Even if the expensive room was payed in advance you will not get in without paying in advance a guarantee of 75 euro for the theoretical minibar consumption You may lose the room if you do not want to pay the minibar before you even eat the peanuts and drink the mineral water It was very cold in the room even with the radiator set at level 5 The shower drainage was stopped it was almost a bath instead of a short shower This hotel is only wanting your money without offering some good service instead 
No Positive