 There were 4 elevators in the hotel but still you had to wait a very long time And many times the elevator was too crowded so you had to wait for the next one It would also work better if the hotel would have a separate elevator to the skylounge for non hotel guests 
 Location of the hotel is perfect Near the DLR and Underground station but not on the noisy side of the street The room was quite big and clean Nice bathroom Each day you get one complimentary bottle of water per person The skylounge is very nice with a very nice view 