 Bed not very comfy Would have liked to have been catered for two in a double room two packs of biscuits not one more coffee tea herbal tea sachets and two flannels etc as although very good friends would rather not share the one flannel Was concerned at how the window opened may sound strange but thought they needed a safety catch if above a certain height 
 The location as easy to get to and station so close by Excellent for O2 and Excel Great places to eat nearby Bar area lovely and relaxing and staff welcoming and friendly as they were at breakfast Good selection at breakfast something for everyone Definitely worth booking well in advance as price was a great deal 