 Air conditioning seemed not to work was like sleeping in a sauna especially as it was one of the hottest days of the year Rooms were not cleaned properly and were grimey from use Repeatedly banged my knee on the corner of the bed where the room was not big enough and too tightly fitted blocking access to toilet Upon checkout I found other people complaining about the ridiculous heat and lack of cleanliness All round poor Staff generally seemed disinterested in customer satisfaction and did not want to be there Expected more from a best western 
No Positive