 The room Inside room with view of the dining room Could not open the window Could not control the air conditioning Was advised the morning after our stay that we needed to ask reception if we needed cold air as it was controlled from downstairs The tap on the bathroom sink was very loose The tap on the bath was very stiff the setting was programmed for hand shower use so my friend got quite a surprise soaking when she tried to turn on the shower and one of the turning spikes handle broke off in my hand when I tried to turn it Could not control the water temperature so ended up filling the bath from the hand shower unit with boiling water and taking a bath when the water cooled down Advised reception of the issues after breakfast and 2 plumbers came up to the room straight away where they proceeded to tighten the sink tap and look at the shower bath controls Both agreed that they were not right They also pointed out that there was no visibility of the hot cold bath shower info on the taps as this appeared to have rubbed off We spoke to the manager who offered to refund our breakfast but not the cost of the room Cannot fault the staff polite and efficient but a little disappointed that no refund part refund was offered The front of house manager gave us his card and advised me to email these details on our return 
 The bed was comfy and the breakfast was good 