 We paid on booking com to include breakfast every morning On the first morning we went to breakfast and were told it wasn t included but wait staff so the next 3 mornings we didn t go When we went to checkout our bill said overnight stay plus breakfast yes we DID pay for breakfast but we didn t go get it for 3 days after being told it wasn t included even though we prepaid for it also slow service in the lounge in the evening though good Jazz 
 The room was nice and chic The location could not have been better Looked out the window and saw Big Ben and the Eye of London Everything was so close it makes it worth the price to avoid taking the subway Uber to go see the sights The high tea was a lot of fun and way too much food The gym was a decent size for a European hotel 