 The only proper issue I can think of was that the lifts took ages but that is understandable as there is 39 floors however there were four lifts Also the keys could be a bit of a pain One last minor problem for me was that the tv had limited channels and gave you no tv guide option but that s minor and i only watched the tv before breakfast and before I went to sleep 
 The bed was very comfortable with a great view of London from just lying there The check out time and breakfast time was also very good nice and late Breakfast was great with lots of choices and had amazing views of London as did the roof top lounge Overall great stay with great nearby public transport The hotel is very modern