 On booking I was asked for a ETA which was provided and we arrived within the provided window Then arriving at the hotel they told us the room won t be ready for another 2 and a half hours When we got to the room 3 hours later the room was set up incorrectly as a twin room This combines with a early checkout time left us feeling like we hadn t got our money s worth 
 There was 1 member of staff that was helpful and really the only person that seemed to have made an effort to help us out I believe he was the bar manager besides the doormen 