 There is no phone signal in the rooms and the wifi is appalling Makes this place useless for business trips The beds are incredibly uncomfortable and they provide only one firmness of pillow soft even when you ask for firm pillows they send only soft pillows The concierge is the least flexible I ve ever come across Around 4pm I asked the concierge to wash two shirts for me for the morning and they refused because I d missed the 8 45am cut off The interior facing windows are novel but offer little privacy so once you get over the novelty of seeing into other people s room it s really quite irritating having your curtains closed the entire time The price was ridiculous 215 night for an exec room when the only difference between that and the superior was a sofa rather than a single seat chair Having paid an extra 85 night for The Ritz a few weeks prior I m struggling to understand how the Grange can justify the minimal price difference This is far from a 5star hotel and I would not recommend this place to anyone 
 The bar downstairs is quite cool and the location next to St Pauls and the Tate modern is very good Room service was on time and everything was delivered correctly the scallops were very good 