 The windows in our room were unfortunately in need of repair with one rather loose glass pane rattling every so often from the traffic on the streets below Traffic is heavy from 6am so this meant no lie in for me Double glazing may help 
 Excellent reception by the manager upon our arrival Upgraded our room following a room mix up and offered complimentary dinner by means of apology The concierge was also very helpful and the location of the hotel was fantastic for access to public transport On our last day the hotel kept our bags secure while we enjoyed the remainder of our time in London Will most certainly be staying again 