 The hotel is advertised as fully serviced yet our tea station did not get cleaned or replenished for a few days This only occurred after a visit to the reception followed by a phone call to housekeeping an hour later Some variation on the breakfast buffet would be appreciated 
 The room was well equipped neat and clean We were grateful for the proximity to the underground when getting exhausted children back to the hotel after a busy day out Overall a really good deal for London 