 Room 912 is a shocker We paid a premium for an executive room as it was our wedding anniversary The lift noise and a dripping water noise from the radiator kept us awake all night When we complained in the morning we were treated with utter contempt Manish the so called guest relations manager was a complete disgrace keeping us waiting for 20 minutes and then taking 3 internal phone calls whilst attending to us Everyone there are hundreds of hotels on Booking com in London avoid this one 
 The location is fantastic 