 We were checked in and checked out by a rude obnoxious receptionist named Said He did not help us with our luggage when there is a sign on the desk concierge I asked him politely for help and he rudely told me to do it ourselves At checkout he overcharged us for breakfast as I politely asked him to explain he pounded his hand on the counter Fortunately a lady staff intervened and helped us and from what I can tell told him off The cleaning lady replaces our towels daily but doesn t clean it very well because I can still see hair and dust in the sink and floor 
 Location was great Most of the staff was very friendly and helpful Room was a good size for a couple and cozy 