No Negative
 I had booked this for my parents as my dad was celebrating a significant birthday The staff were outstanding We all received a lovely warm welcome with some gentle banter We were told at reception that they d been upgraded and as we arrived at the room a lovely member of staff was leaving having delivered a complimentary bottle of champagne and birthday cake What a lovely surprise The room was fabulous with a river view and was lovely and warm They couldn t have done more for my parents and I thoroughly recommend the hotel 