 Unfortunately there were numerous let downs at this hotel We had stayed there a year previously which was brilliant which is why we chose to go back however this time was a very different story I had called in advance to see if something could be arranged for my parents anniversary as a surprise for them however on arrival this hadn t been done and only one room I ll get to that next was ready we were there before the 2pm check in but as we had to be some place at that time I had called in advance to arrange an early check in The lady I spoke on the reception desk wasn t the friendliest or very helpful when I asked her about the rooms or mentioned my mum and dads anniversary surprise It seems that my phone calls in preparation for what should have been a special trip had fallen on deaf ears until I asked to speak to the manager at the time who then brought up much later on a small fruit plate bottle of wine and card The rooms were very dated and small I understand they have packed in as many as possible but the doors in and out of the room didn t fully open and only one person could walk around the bed or the room at a time as it was so small as well as being small the room was very dated and old fashioned We ordered food in the hotel bar as were in a rush at lunchtime and my dad couldn t go out and walk far to find a restaurant but once again since our trip in 2015 the food quality had slipped and wasn t half as tasty as what we had the previous year and their choice of juices as we weren t drinking at lunchtime were very limited Unfortunately after a very happy trip to this hotel in 2015 the standards have very much slipped and we were left disappointed 
 The facilities at the hotel were great and breakfast was absolutely brilliant 