 Booked the Executive Suite and got no 1034 I believe but the bedroom was literaly NEXT to the 3 elevator shafts which you could hear very clearly so I rebooked it the other suite was booked already and got the Executive no 1017 Didn t slept half of the night because of some ennoying buzzing sound I told the reception and I had to wait about an hour for the maintenance guy to check it out Whether it was the vent at the bathroom which they could not put off But I said this is not the sound which kept me awake So he came listened and said this isn t the bathroom vent but the equipment just above my room on the roof aircooler etc Then after a few minutes another maintenance person came and told me he had shut off the bathroom vent but you still could hear the buzzing he said Oh I could hear it when I came into the hall way He said well the whole roof is full of vents etc and he adviced to sleep one floor down They offered me a room 912 and I checked it out no buzzing sound So I agreed and I asked the reception girl okay I assume I get a refund because I payed for the executive At first she acted like she didn t understand me this is a twin room I said I understand but I payed for an executive and this is a standard room isn t it Finally she said we cannot give you a refund So I asked for the manager Her alternative was keeping me at the 10th floor as I paid for it and in this case 1015 en 1020 I waited on her she wanted to check it out for herself and gave me a cappucino She said don t hurry take your time So when I finished my cappucino I went to the reception And then the manager said oh well 1020 is already booked we are busy I said it has no use to relocate 1 room away but still she insisted to one of the staff going with me to check it out But what I thought the same sound obviously it was also noticable there 
 The reception staff restaurant staff concierge is very helpfull