 The Staff on check in were so rude Despite having stayed at the hotel previously the lady at reception even asked me if I had she was disgustingly rude to me The lift s are the slowest thing imaginable and with one out of service I waited 15 minutes for a lift I would have walked but I was on the 8th floor and my partner is recovering from knee surgery The steam room was not working but the lady in the gym again so rude insisted that we paid the 4 to use just the sauna needless to say I will never waste my money staying again Rude Staff facilities not working and the maid knocking on the door 5 times before check out time to ask if she could clean the room I have had better service in a Travelodge 
 The Location 