 The Montcalm has two hotels i originally booked the wrong hotel and i found out by coincidence when i called the hotel to inquire about visa payment Both hotels almost have the same name and its very confusing The Monte Calm Marble Arch Hotel while the other is Marble Arch Mont Calm I think it should be clear at website 
 Staff are really amazing and helpful Ms Vera is a warm and lovely person she made us feel at home and always exceeded our expectations Vera keep up the good work 