 50 of staff that I had contact with was on training and also lacked of fluent English Heating inside the room was not working properly Even with the Do not disturb sign on the door on every day I ve spent at the hotel the cleaning team kept entering the room ignoring the information on the door Paid WiFi 20 minutes free No safe deposit in room You had to pay for one at the reception 5 GBP Although is not the hotel s fault in the morning you get a lot of noise from the outside due to construction works on nearby buildings 
 At the arrival I was upgraded to a room with window without additional charge Nice Italian restaurant with good price quality ratio 