 The room was rather gloomy the decor seemed dated instead of period style a little shabby Marks on the carpet draws in the desk didn t fit the cover to the information brochure was ripped This may seem trivial but these details are things which seemed as if it didn t matter to the hotel which makes a guest feel under valued Half an hour before check out on Monday morning the room phone rang checkout was shouted at me I couldn t understand what else was said but this seemed rather officious given I had every intention of checking out on time Things like this need to be finessed 
 Quiet room which I d requested at the back of the hotel 4th floor The first room I was given was at the front which was opposite building work in the street Comfortable bed Lovely staff particularly Zoe every hotel should have a Zoe She did her best to find me a better room for a second time which wasn t possible in the end but she was great I was also impressed with the barman who served us on the Monday night Didn t get his name but he was really attentive