 The bed slats were broken and kept falling out in the middle of the night we didn t complain otherwise it would ve probably have been fixed ASAP There were only plug sockets on one side of the bed bathroom would flood when taking a shower because of the bath screen not being long enough and the towels were tiny The cleaners walked in on us at 9 50am getting ready they did knock but didn t wait long enough for us to answer the door before they strolled in 
 When we arrived at the hotel around 11am we weren t expecting to be offered a room until 3pm and were just going to leave our luggage in storage and come back later but our room was ready and we were able to check in at no extra cost The receptionist was lovely and offered a map of Amsterdam and also gave us both a stroopwafel We stayed in a suite and had a kitchenette Two bottles of water were put in the room each day TV in the room had access to YouTube and ITV player and local TV channels Hotel was a minutes walk from the metro which is three stops away from Centraal Station and was easy to reach from the airport via train and metro which was a concern when booked 