 See above I wondered whether it was because I had booked this through yourselves that I was allocated such an unsatisfactory room in the first instance I had to book for one more night and did this through the Holiday Inn sight before I arrived on the first night 
 Unfortunately the room I was allocated on arrival was not particularly well appointed without adequate worktop in shower room It also had a plumbing problem and when I returned in the evening there was a bad smell in the room and some backflow in the toilet Maintenance was called and there was improvement that evening but I complained to the manager in the morning and was allocated a superior room on the first floor for the rest of the stay The staff were very helpful and what you would expect from the Holiday Inn 