 We were checked in by a trainee which is fine however he did not inform of us of some of the basics e g how you dial for reception executive bar information we also had a connecting room which was a disabled room so the shower was slightly awkward due to the room being connected to another guest via a locked door we could hear their child on occasion crying As we were on the inner part of the hotel we had no windows which was a shame due to no natural light coming in We had rang a head In order to confirm our booking and tried to change the room however they wanted an additional 90 per night which was extortionate considering the price we had already paid
 The location was fantastic and really suited our needs the room was clean and room service was fast and efficient