 Room service was pretty useless virtually nothing but sandwiches offered after 10 30 p m I had to tell reception to send in the cleaners every time I went out otherwise I would return hours later to find the room exactly as I d left it in the morning The heating wasn t working but I was eventually provided with a portable heater 
 Excellent reception staff porters Excellent location Beautiful hotel and the room was very nice and looked like it had been recently refurbished 