 The check in experience was really poor and I thought that I wasn t going to get the room I d booked and they d confirmed The servicing of the room also left a bit to be desired on the first day the milk was off on the second day they didn t leave any The locale is also noisy if you have a room at the front of the property The room was smaller than average for the 4 hotels I ve stayed in when I ve visited London 
 Checking out was very easy 