 The iron in the room leaked on my clothes it was broken However I called concierge and they replaced immediately 
 The hotel was amazing very clean and extra confortable beds I proposed to my girlfriend on this trip to which I gave a heads up to the hotel They went above and beyond to make our stay special and even upgraded us to a better room Ive stayed in many hotels across London but I couldn t recommend this hotel enough We very much look forward to returning on our next trip to London 