 Room service should be changed to serve yourself we needed a bottle opener so we called room service who brought a broken bottle opener and then asked us to go to the nearby store and open our bottle there at 2 am We asked for towels and blankets and the room service guy chose to kick the door with his legs like police breaking into a home Shocking and totally unacceptable Real rooms are nothing like the room pics you see in the website 4 stars is too much for this hotel 3 or 2 would be more appropriate Pay a 100 euros more for real value trust me Total waste of money 
 I liked that we are close to metro station