 Booking com scammed me out of what I thought I had booked the property for and what I was charged upon arrival Will NEVER use them again I had also put in for 3 adults and when I got to the hotel they said it was only booked for 2 and charged me 15lbs more a night for my daughter The customer service person dealing with my issue was not sympathetic and did not offer any consolation like even a free drink As far as the actual hotel the lighting scheme in the room with the buttons took time to learn There was plenty of room for a table and a chair or two to eat at but there was none there There were no drawers to unload our clothes into just a few hangers and a rod The bed was hard as a rock and we asked for an additional down comforter to put under us 
 The bar area was nice to congregate at The closeness to the sites of Westminster and the Westminster or Waterloo underground stations was convenient The outdoor staff was wonderful about getting you a taxi and unloading and reloading bags 