 It would be nice if the hotel could put up a more noticeable sign that we could see from the main road It wasn t fun for an 83 year old lady to have to walk back and forth just to find the entrance Also personally if the swimming pool isn t so functional please don t advertise about it To me it was like you re cheating the customers To have a proper pool you need to have a proper changing room with a shower for both sexes Guests should not be expected to change in the toilet 
 We liked the location right in the heart of everything whether it s Trafalgar Square National Gallery Soho or Piccadilly the cleanliness space of the room it was really BIG with big very comfortable beds the breakfast good the staff polite helpful My 83 year old mother especially liked the little services in the room e g the personal welcoming note the 6 pm tradition that the maid had to come to recheck the room get the bed ready for her sleep The interior ground floor was wonderfully designed to show a blend of the old world and the avant garde The library was cozy and fitting for a nice reading time 