No Negative
 The best guest relations I ve ever encountered All the hotel staff was extremely friendly helpful and caring We felt as if we were staying in a luxurious hotel in terms of service For instance Desy the guest relations manager was exceptionally nice and treated hotel us as family members She prepared nice presents for us upon our arrival organic cosmetics sweet treats and wrote a warm welcoming message on the mirror in the bathroom They were inspiring us during the entire stay When we were leaving for the airport she packed sandwiches and water for us We will definitely choose Nhow Milan again Many thanks to all the people working in the hotel for making our stay so special 