 1 Room was poor 2 Charged a 60 excess fee in order to charge to the room despite declining that option which has not been refunded a week later 3 We arrived early not expecting the room to be ready they told us to call back at 2 and it would be ready We returned at 4 30 and they informed us the room was still not ready and that they where willing to give us a smaller room at no discounted price otherwise they could not promise when the original room would be ready 4 Waited in the society bar for over 90mins before being served despite there only being 2 other tables of people 
 Location was great close to metro and attractions viewable on foot