 The rooms need maintaining peeling paintwork peeling plaster torn window blinds and broken air conditioning system House keeping could improve their services by checking that all items are in the room such as a shower curtain for the bath refreshments and crockery to drink them with Luggage racks for suitcases would also be nice 
 Comfortable bed clean hotel great location fantastic staff and customer services Our first room had a host of problems which couldn t be resolved quickly so the staff gave us a new room immediately which was a lot better They dealt with the matter efficiently effectively and with a lot of care and attention They were really helpful with advice on how to get around the city and other daily touristic queries 10 10 for the staff training as they are a credit to the hotel and a huge jewel in the crown 