 Lifts were not working on ALL 5 days not difficult normally but I specifically booked on checking lifts availability as I have limited mobility Late check out not entertained even for Genius membership of Bookings com strictly one hour extra Shower drain not efficient making the bath room floor a mini pool not so useful comfortable plug points Yet to receive the receipt printer was not working still awaiting email receipt 
 Comfortable bed Good WiFi Helpful staff who even helped with Luggage as lifts were not working free Handy phone to use with in city very useful Neat and modern hotel Ease of access with DLR with in walking distance Cafe shops Tesco very nearby Next door to Emirates line Very close to London City airport 