 The sofa in the room was not very comfortable although the fabric was spotless and obviously quite new There was a slight odour in the room at first as though someone had been smoking or vaping in there We ate at The Bank one night and the food was excellent but I had to ask to be moved as there was a cold draught through the glass doors and I was still not really comfortably warm at the table we moved to 
 The location is superb for the Buckingham Palace Westminster part of London Car parking service was reasonably priced and very useful The staff are generally very helpful The suite was large with everything clean and well presented e g the TV was modern with a good choice of channels The bed was very comfortable We have used the hotel before and will certainly use it again 