 I didn t feel safe within the hotel and unfortunately had problems on the night of my boyfriends birthday as a man who wasn t staying at the hotel was very drunk We he to get staff to come redo the bed sheets which was really embarrassing finding pubic hair on our sheets The hotel did do us a upgrade as we was scared the man that was very drunk threatened us The police was called sadly it did ruined our night and the upgraded room wasn t special enough to save our trip personally I wouldn t recommend the hotel I had saved to take my boyfriend to London 
 The location was very good and was the best part of staying there was able to get my boyfriend to the winterwonderland