 There was only 1 member of staff on checking people in and out and sorting left luggage The car park entrance door did not open and the car in front was there waiting for a response for 20 minutes Eventually an engineer came and opened the door only for that car to be stuck inside in between 2 barriers We were there for over an hour just trying to check in and park It was like Faulty Towers Air conditioning in room hardly worked Staff member was hovering the hallway outside our room at 8am on a Sunday morning 
 The room was comfortable as was the bed 109 was still good value despite the problems 