 The shower drain was clogged they sent a man to fix it Rooms electrical equipment differ from one to another our friend s room had a new iPod dock and coffee machine ours were old and the dock was not compatible with new the iPhones making it unusable 
 A bit pricey but the location was outstanding close to Hyde Park Queensway station was a 3mins walk and London s Big Bus stops right in front of the hotel Good breakfast We found the rooms fairly spacious and tidy and the in room coffee machine was a big plus The staff was helpful they checked me in early at 11 00AM which was great 