 On this visit we again had a room off street room 209 but this time we could hear surrounding guests and a creaking floor as they moved until quite late Also although we used nothing from the minibar we found a card charge after we returned to Australia We objected but no answer from management Disappointing 
 It s very close to Paddington station which was the big selling point for us coming in on the Heathrow Express We had stayed here before and found it comfortable and quiet in a room away from the street frontage As last time staff are very helpful and pleasant 