 The tea and coffee were not refilled in time for check in We upgraded our room on arrival however had to request the mini bar to be filled at 5 30pm after checking in at 9 30am It then took an hour to arrive Very disappointing 
 I would like to praise the concierge staff that day 2nd and 3rd July 2016 he was amazing It was a male member of staff with big hair very vibrant welcoming and gave us some fabulous tourist information A credit to your team and a pleasure to talk to 