 The room had no natural light and on booking I requested a view the receptionist was very unhelpful when I queried this saying it is a City Twin what did I expect we were then woken by loud hammering on the door at 5am by a drunken guest who had been in the hotel bar drinking all night the cooked breakfasts were very slow and sub standard we also had a lengthy booking our process as we were invoiced for the breakfast but this was include in the room rate I showed her the confirmation with it clearly written and after several phone calls they finally believed me and agreed to take it off all in all very embarrassing and disappointing 
No Positive