 When we booked our room we were informed that there wasn t a superior double room with wheelchair accessibility and the room category does not exist with wheelchair accessibility we were offered an executive room with wheelchair accessibility with a supplement of EUR 40 per night We were not happy with this so we sent an e mail saying we didn t think we should pay extra for having a disability We were then told that we could have the executive room at no extra cost This should be a standard procedure and not expecting the guest to pay extra 
 The friendliness of the staff and they were very helpful and efficient The room was perfect and the bed was very comfortable I really liked the bar area where we had a late night coffee and it was served with a chocolate and by very friendly staff there was a lovely fireplace which kept us lovely and warm after coming in from a very cold evening My husband is a wheelchair user and we found the hotel to be very accessible for our needs 