 Very tricky getting a reasonable gluten free breakfast despite putting it in the details and phoning ahead Took 3 attempts to get something and several incorrect rounds of information being given despite a 3 year old being coeliac and waiting patiently for his gluten free food Balcony was lovely but it appeared to be the only one missing outside seating which is a missed opportunity given the view Room was a little tired and worn decor wise but a fab size 
 Overall I d highly recommend this hotel especially for those coming into Waterloo with a young family Fab upgrade to a penthouse fantastic views and very kind and helpful front desk staff Children made very welcome 