 The little details just weren t up to scratch Had we been staying more than one night I would have complained 1 towels had threads running so they looked and felt old and tatty 2 we had to request robes for the room which were listed as being included 3 only one sheet of note paper was left on the pad next to the phone and no pen here either despite the indentation in the stand 4 staining that looked like coffee drops on the bedding edges of the blinds were very tatty as they are old and worn 5 some channels on the TV had no sound 6 the hairdryer was left in the drawer with the back broken we managed to replace the back ourselves to ensure safe usage 7 3 of the 4 plug sockets in the room were unusable None of these things on their own is a significant issue but the collection of small things definitely ended up having a negative impact on our experience We were waiting for things to go awry or be less than perfect NB This was all in a room we were moved to after having initially been placed next to the lift shaft with the constant racket of the motor kicking in 
No Positive