 In common with other reviewers we had booked through booking com and received an invitation to upgrade to a river view a few days beforehand for 35 This came from the Mondrian When we arrived we were told that 35 was for a city view and that a river view upgrade was over 80 At first we were told this couldn t be resolved but after an assistant manager got involved a room that fitted the description was found Incidentally the 35 was exclusive of VAT not made clear Also agree with other reviewers that the 100 pre authorisation isn t clear either and not something that is common practice in my experience So although it is a beautiful modern hotel there are issues that undermine the proposition they obviously don t trust their customers to pay their extras 
 Lovely room with great view Smart modern hotel in an ideal location for South Bank theatres and easy access to water bus to get to Westminster Tower of London and Greenwich Lively bars Pleasant staff 