 We arrived at 9am we knew and did not expect to be able to have our room however within 2 mins of walking into the hotel they wanted payment which we gave we were given a free coffee to wait in the bar as room should be ready within 1hr we appreciated this very much as we wanted to change for theatre after two hours we gave up and ha to leave to get to our show we then didn t get back to hotel until 7 sh before we left our room number was 201 when we picked up key after they could not find our left luggage we had room 470 the last room at the very top also set up for single person this spoilt a good stay 
 Location and friendly Staff also excellent service in restaurant 