 I had to call Housekeeping a number of times for Laundry bags and once for toilet paper There was never a spare roll left in the room I m over hotels gouging for internet access and I refuse to use their expensive service Although I think it may be free in the foyer I put a prepaid SIM into my phone 
 The service in the restaurant bar was excellent Friendly attentive staff The breakfast service was excellent with a good range of food to suit any taste This is in a good location only 5 minutes walk to High Street Kensington tube station 