 This place exceeded my expectations I honestly have nothing negative to report 
 From the moment I arrived I was treated exceptionally well by all of the staff Room was beautiful I received a complimentary upgrade to a suite bathroom toiletries were Hermes and were exquisite quality They provided a selection of cakes and a bottle of prosecco in my room when I checked in I was not expecting that but found it to be a wonderful surprise Room service was prompt and tasty The bed was spacious and comfy And they provided a smartphone for me to use while in London with the ability to make local and long distance calls and there was no additional charge to use the phone I LOVED everything about The Montcalm 