 The hotel felt as if it had known better times but for 70 a night the value was quite good Distinct lack of oomph in the tiny pillows Breakfast option way too expensive to consider Not a problem of course as this is Vienna plenty of bakeries coffee shops and stores nearby I was unpleasantly surprised at check out time when the receptionist asked me how I wanted to pay despite having paid up front with my credit card when I booked this room via booking com At that time a charge reservation was duly made by the hotel but apparently they let that reservation lapse by the time we arrived ostensibly because they felt the need to verify that I actually owned the credit card I paid with Luckily I did carry my credit card with me but as I am not in the habit of doing so to minimise risk I use the card exclusively for foreign online internet payments this felt like a shady thing to ask for a reputable hotel The receptionist wanted to use a terminal to validate the payment at first but as I do not normally use this card physically I use Maestro bank cards in the EU the terminal could not be used because it asked for a PIN number which I don t even know or care to know She resigned to accepting the credit card as is in the end but this episode left a sour note at the end of an otherwise excellent stay Cordial if you respond to this review please don t include the boilerplate thank you text you use in every other reply rather directly address the issue at hand 
 The bed in general especially the mattress exceeded the comfort usually found in hotels by far Great location in residential neighbourhood near U bahn Spacious room with shag carpetting 