 I stayed here twice in 2 weeks First stay the room that I was given was pretty small and I was told when I checked in that they would check for a better room the next day and get back to me but I never heard back They were however very very keen to sign me up for Hilton Honours program Second stay I was given what I think was one of the the worst rooms I ve ever stayed in ground floor at the back it was like a cave it was tiny for two people and this was described as a superior plus I asked if we could be moved which we were the next day As a consequence I was offerred a free dinner in their restaurant by the front office manager but when I mentioned this to the restaurant staff they weren t aware of it and the FOM was not there so I never got it The 2nd room was slightly bigger but certainly not what I would have expected for 400 pounds a night The windows are openable but are screwed shut so you can t get any fresh air the shower over the bath was awful no bar fridge room safe didn t work and if there are two of you with two suitcases you pretty well have to sleep with your case as there s just no space This is an old building with a lot of character in a great position but what you get in terms of rooms is certainly not good value 
 The position and a few staff were very nice 