 LONG QUEUES AT CHECK IN AND CHECK OUT ONLY 2 PEOPLE ON DUTY AT CHECK OUT BEFORE ARRIVING SPOKE TO HOTEL REQUESTING AS IT WAS MY BIRTHDAY TO SEE IF THERE WERE ANY UPGRADES AVAILABLE WAS TOLD IT WOULD BE PUT ON MY RESERVATION BUT NO MENTION WAS MADE OF THIS ON CHECK IN DISAPPOINTED 
 VERY CLEAN ROOM LIKED THE ROOFTOP BAR FROM WHICH THE VIEW WAS SUPERB 