 Hotel had lost our room reservation even though I had a confirmed booking made approx 12weeks prior to arrival Selection of toiletries in bathroom was very poor Soap shampoo gadget in shower almost impossible to operate Lift was not working no explation given and did not look like it would be functioning any time soon 
 We like the location and used to enjoy the ambience of the hotel However this seems to have changed with the change in ownership and not for the better Breakfast service is still good 