 The room required refurbishing there was marks all over the walls and chunks missing from the skirting board and doors etc The lifts are an absolute nightmare we had to wait 10 mins before we could get in one with a pram but everyone was having to wait some time My partner went running at 06 30 on a Sunday and he still had to wait 5 mins 
 The location was brilliant with easy access to the centre of town including traveling buy tube or boat We had a room with a view and wow what a view 