 Bathroom so tiny my fianc struggled to be in there without having the door open to use the Toilet or to get dry Smallest bathroom I have ever seen and that was with a king size room Horrendous ques for breakfast 20 People deep Not what I expect from this hotel chain Excellent head waiter through meal then sadly he disappeared and we Got forgotten after our evening meal waited 30 mins even for any eye contact from a staff member I ordered 2x coffees and the bill only to be told another 10 mins later that the coffee machines were now shut down Sorry coffee was not available It was only 11 30 pm Dissapointing
 Location great for royal Albert hall comfy bed spacious bedroom Tasty and plentiful breakfast once you could get seated Excellent reception service 