 My only complaint was that the desk chair was hard and very uncomfortable Everything else was faultless 
 Concierge level on floors 13 14 offer better views and larger beds Also available is a separate shower tub combo By letting staff know you are a Hilton Honours member the upgrade to this floor was free The afternoon tea and bar service throughout the day is exceptional and you can have a continental breakfast here too All food and drink is inclusive with the Concierge Level 