 On the evening of Thursday 14 April we were notified that there was a problem and there would be no hot water between the hours of 23 00 and 7 00am We accepted that and didn t have a problem In actual fact there was no water at all no cold water for the toilet For a 4 Hotel this is really unacceptable We had already paid for a balcony upgrade For the goodwill and reputation of Hotel AM Parkring I feel the least the management could have done was refunded this amount to us 
No Positive