 The I guess understandably for central London Compact and Bijou room was very badly impacted by noise from rooms on both sides Trust me I m not a moaner and most of my feedback on this site is positive we had television sound booming through our headboard wall and an adjoining door on the other wall until 1 30 am 1 00 am respectively on both nights It wasn t the other guests being bad you could barely hear their TV in the silent corridor but the wall was like a low frequency sound box and the door might just as well have been a Japanese screen noise insulation wise The rooms are thus expensive and yet badly insulated to say the least 5 star at 5 start rates in many ways but 3rd class in others I got a deal through Booking Com that meant I only paid 214 per night but that s a lot for poor sleep on each night IMHO If we got a basket case room because it could have been nearly 350 per night according to the website I question the Booking Com proposition 
 Friendly respectful helpful staff Nicely appointed if tiny and thus slightly stuffy room 