 dark room with tiny window and no daylight despite request and upgrade payment later upgrade cost waived and changed to a slightly better room seemingly helpful but actually frustrated front desk staff not genuinely customer focused was really disappointed that front desk person the person with Elvis hair didn t even grant me 1 hour late check out In all my travels I have never seen a hotel that doesn t show courtesy of ONE hour late check out
 Location was quite good It s a clean hotel and I think it s a hotel that trying to provide a good service just not there yet 