 When we checked in at the given time of 2pm our room was unavailable and would be told we would have to wait in another smaller room for 1 hour 3 hours later our room was still unavailable Due to having plans my husband 20 year old daughter and I had to get ready and prepared for our night out in a very small room We then had to leave our belongings with the staff who said they would put our things in our room when it was available Fair enough our belongings were in our booked room when we returned to the hotel 4 hours later however we found this very unsettling There was no sofa double bed pull out in the room like there was shown in photos there was a tiny bed set up with a very thin mattress which my daughter said was uncomfortable 
 the room was clean and comfortable Also the free english breakfast was lovely Location was great 10 minute walk from underground station 