No Negative
 The staff were very welcoming and accommodating We mentioned the nature of our trip was to celebrate our 10 year anniversary and so they upgraded our room to The Tower Bridge Suite which was a lovely surprise The bed was super comfy free mini bar Nespresso machine and a phone that you can take around London and use for where to go and calls The room was very clean and quiet with a good view of some iconic London buildings such as the gherkin The Location of the hotel was spot on very easy quick to get to tower bridge bars and restaurants Overall an excellent stay 