 The front staff who I think was manager did not help us with luggage It was three adults with a 2 year old Also we had two rooms with Eiffel Tower view Only one room was ready The other wasn t ready until 530 pm I think their are understaffed with their cleaning crew We had to ask for compensation for one room not ready They gave us a free drink Thank god we only stayed one night We were on the fourth floor with view of only half of Eiffel Tower By their advertisement it showed a better view of the Eiffel Tower which I thought I paid for There is a fifth and sixth floor which probably had a better view I did ask for a late check out for one of the rooms but was told no Even though they advertise that check in is 2 pm We did not get one of our rooms until 530 pm so I would think we could of had late check out I would not stay there again Wasn t what the pictures show of the Eiffel Tower 
 The staff for the morning breakfast were very nice She was polite