No Negative
 Had a problem with the air conditioning system the first night of our stay The day after they changed our room and upgraded us to a better one at no additional charge for the remaining 3 nights as a way to make up for the nuisance Furthermore I really appreciated how helpful and caring their staff was throughout our stay It was my 3rd stay at the Mandeville and they never failed to exceed my expectations Definitely my to go place when in London 