 Didnt like 2 things The houes keeper didnt change the bed sheets and when i talked to her she told me we chang it every 2 days But her manger come and apologise and said it should be every day which was wired from big hotel Second thing when i did check out the hotel hold a new amount on my visa card for the whole staying which put me in trouble N when i emaild the hotel they said by mistake Which is not acceptable at all the hold anew amount for the whole days i stayed n it takes 3 days till its relased 
 Stuff was lovely n friendly and they dont like to see you waiting for help Perfect location 5 min from oxford st The restrunt down is perfect n the stuff is so kind I recommened staying in this hotel