 First of all they changed our rooms to the Penthouse as they had given our rooms to someone else which was in a seriously bad state of repair Very rundown Entrance door looked as if it had been battered Shower room dirty and old Baths which spat out filth when we ran a bath Plaster falling from the walls No side lights besides the bed Smelly old feather pillows This is supposed to be a Five Star Hotel Who in Booking com gave them that level The personnel can barely understand English Breakfast served in the old courtroom but in the style of a work canteen Horribly expensive for such low standards Final amusing comment when I asked if all the rooms were in such a bad state Oh Madame I believe we have one or two rooms which have been renovated 
 Nothing 