 Reception staff cold and unhelpful No sympathy with a problem we had No advice Just kept repeating the same thing over again Had no concern for me who was visibly upset just went on to serve someone else left me there shaking and upset Wouldn t let me see the manager said no manger there as it was a weekend What hotel of that size wouldn t have a manager on duty at all times Hotel located in a run down area it was near a train station though Roads to and from were absolutely shocking although I appreciate this is not the hotels fault Won t be going back again 
 Breakfast okay Room cleaned each day