 We were told that someone would be on reception all night but when we got back to the hotel at 2 30 it took a lot of banging on the door and calling the hotel to get someone to let us in Maybe just unlucky as there was a guy there but just not at the desk Also the suite was nice and really clean but it was meant for 4 of us and would have been cramped if we had all been there 
 The guy on reception was really friendly and helpful we had a good laugh with him And the Hotel is literally just outside Kings Cross Station so great location if you are travelling to from there 