 The advert gave the deceptive impression the hotel was on the river bank in fact there was a block of flats inbetween the hotel and the river So if a view is important pay extra No one told us you need to use your room key to activate the lift to one s room floor Chaotic signing in computer down long delays getting to our room and then we were locked out the next day so that we would go down and give our details all over again We got the impression that our room wasn t allocated when we booked but first come first served in order of arrival Great wastage a new bar of soap every day part used shower gels shampoos etc thrown away and replaced New towels every day Having to take a bus between the centre of town to the hotel Our bill showed that every night was charged at a different rate depending on room occupancy
 lovely spacious room with enormous comfortable bed and superb sparkling ensuite reception staff stayed charming despite all manner of administrative problems which inconvenienced us 