 Consierce was a little slow when we arrived to put our bags away we explained we were in a rush they did not seem happy about this and on return to check in and collect the bags was told I may have to fill out a lost property form It was all a mountain made out of a molehill but in their attempt to be efficient they just weren t and were jumping the gun before we had even explained there was only two bags to collect
 The views were stunning and the facilities very nice We were upgraded as soon as we arrived to a superior double room on the 12th floor Staff extremely friendly We ordered room service and the food was amazing couln t fault it 