 Rooms very small beds small the web site rooms looked big and spacious I moved from my 1st room I was very disappointed my second room was also disappointing the TV was horrendous and the kettle did not work The resturant was uncomfortable tables too close together packed in no room to move cooked breakfast terrible scrambled eggs the worst I ve ever eaten Very disappointed Staff were aware of all of the above prior to me checking out and all I was offered was a chat with customer service this did spoil my visit to London it was my 13 year old sons first visit to London and the hotel stay spoilt it No view 
 Location was excellent