 guaranteed check in time is 3 pm but we had to wait longer the service at berners tavern during breakfast was consistently very slow the hair dryer can not be used in the bathroom due to lack of power outlet maybe this is due to security policy but certainly an inconvenience 
 superior room is big enough with a big rain shower which we loved however there wasnt ample wardrobe space or drawers lobby area is quiet nice concierge is amazingly helpful and very quick to reply all the staff was very helpful and nice actually 