 Upon entering the room only 1 bath robe was provided The bathroom comes without a drying rack too I headed to the front desk and made requests pertaining to housekeeping and room service departments Despite the front desk staff s confirmation of my requests housekeeping staff which came 10 15mins later had an item missing Also the room service staff never came And after waiting more than 30mins I called to verify if I could order ice as I have been waiting It took a total of 45mins before I finally got them 
 I appreciate that the hotel provides a 24hour gym Within the room ironing supplies were furnished and air conditioning functioned well 