 The bed and the pillows were uncomfortable I liked the room on the 9th floor that I had in 2014 
 The staff was nice and Ahmed helped me get a taxi when the tube was out of service He is very helpful and kind I was also given access to the gym I visited the gym small but well kept However the young lady who cleaned my room did a good job Fresh sheets are always a plus Wembley Novotel rooms are a nice size The young lady who provided room service is pleasant and works hard Great access to the tube if in service Novotel please recognize the good employees you have Big up Novotel Wembley 