 The rooms and bathroom were very small as was the dining and buffet area The noise of people walking above our room was unbearable as was the noise of the tubes running beneath us The pillows were lumpy and the bath mats were a little threadbare And our air conditioner made a terrible noise but thank goodness it was chilly at the time so we hardly needed to use it 
 The staff was very helpful accommodating and remembered our breakfast order and brought my private super food seeds that I had left with them when I arrived to my table every morning The linen was always clean and the bed very comfortable the complimentary water tea and biscuit selection in the room was very welcome The handy travel guide is a nifty addition to the room although we never made use of it Close to Paddington Station and Lancaster Gate tube station Convenience stores nearby 