 Central heating we could not change the temp of room due to if being as part of central heating We called to ask for help and the staff said they would come see what can be done but no one ever came I asked to book my shuttle back to which the staff member at central desk said you could do so yourself on the computer Only after I insisted that I already booked and just need to schedule did they call But this is minor and they were helpful afterwards 
 Most beautiful hotel room I have ever seen felt like royalty We didn t prebook but upon arrival we were given a beautiful canal facing room 107 Was a bit concerned about how the wifi will be due to past reviews but it worked excellently The amenities provided upgraded our stay hugely and are that extra touch to make you feel truly spoiled The iPad recieved upon arrival the coffee and tea station there are deserts some times too etc There is a 24 hour gym it isn t big but it does it s job Tv has English channels Would highly recommend this hotel Note that price doesn t not include city tax 