 The thermostat does not allow you to adjust the temperature over a certain level The first night was very cold and uncomfortable I did contact reception and they were unhelpful The next day spoke to the duty manager and was told that I should have been offered a heater by reception I was just offered a heater for the following night and it was left at that I felt they could have been more sympathetic when I told them we were unable to sleep through the night and ruined our plans for the next morning I felt it was just ignored 
 The location was good and close to the tube 