 The explanations of the lady at the wellcome desk was a bit thin I had the feeling to worm everything out A bit more support would have been appreciated do you need a map when you use the elevator please put your room card to the sensor etc But to take up the cudgels it got better and nevertheless they were always friendly 
 Nice rooms and quiet bathroom well equipped and clean Especially the spaces between the tiles in the shower are often a bit filthy but in this case nothing at all The only thing we found was a small spot on the carpet behind the entrance door of the room but this really was minor The room itself in nice colors Good mattresses Very friendly and professional service person in the restaurant Alltogether a nice 4 star hotel with the wonderful Schloss Sch nbrunn just around the corner 