 Arrived at was given keys to room 213 waited a long while for lift as very small and lots of people staying there We get to 2nd floor and there is no 213 anywhere to be found We had to get ready as attending the Olivier awards at the Royal Albert Hall but had to walk down as lifts in use and I have heart condition and told reception and they said yes there was no room 213 it is 212A So why say it is 213 and put on card that number Had to walk up the 2 flights to room and instead of relaxing leisurely I was out of breath Anyway we complained to manager and gave us complimentary breakfast Ironically we left behind our phone charger lead and called and they said would email us if found and within half an hour they did to say it was found but would you believe that on email said room 213 which doesn t exist 
 Location and history of the actual building