 1 when I checked in and after I paid the stuff told me that the room is in the underground floor I told the stuff to change it as I have a phobia but the stuff refused saying no other available rooms I told him that they should but that in the selection of the room as an option to agree to stay in underground floor or not to agree 2 I didn t like the way the stuff were answer your notes For example the main light in the room was not working When I asked he said you can use the beside bed ones 3 another example for the rudeness in the stuff I request for extra duvet the reception said they don t have and he asked me the reason why I need i and if I have extra people in the roomt This was very very rude question 4 My booked room was with full English breakfast I didn t like the breakfast at all There isn t any verity of food just value Even the bread I have to requested it from the waiter It was one of the worst breakfast I ever had 
 The location