 Service staff at the front desk is poorly informed and under skilled Had issue with my payment and they have blocked the wrong value from my credit card as security deposit Upon check out the front office staff cannot provide correct information and have given me an incorrect information on the refundable security deposit I had to write to the duty managers and sent another email reminder to chase for explanation WiFi is not functioning and after a few complaints it was rectified but the issue continued I have inconsistent WiFi connection throughout my 4 days stay at this hotel The only good thing is I was given an upgrade on the room 
 Good value for money due to the promotional pricing on booking com