 On checkout there appeared to be some problem at reception maybe systems were down receptionist seemed very flustered People were complaining as they had been waiting 20 min to check out and a long queue had formed We were told we had no choice but to wait to check out but we were unable to wait as needed to catch a train so left our room key and told them to debit our pre authorised card which they did 
 The room comfortable clean and with a view of part of belvedere palace illuminated at night Breakfast included in our room rate of 135 for 2 nights and it was delicious with a lot of choice Location not in the centre but walkable in 20 min Purposely chose it as it wasn t in the centre lovely quiet area 5 min from belvedere palace and it s gardens Renweg train station 5 min from the hotel and provides direct train to airport and Vienna main station Very very happy with this hotel