 Bed and pillows I found uncomfortable Rooms need soundproofing as I could easily here people above and next door moving around and talking could also hear any cars or bikes on the road Lift was very small could only just fit 2 people and bags in Had to leave key behind whenever you left the hotel Was extremely disappointed with the breakfast Breakfast included in room fare is just 3 choices of cereal toast plain croissants little fruit and that was about it Could get full English for 9 50 which came with very little Wasn t happy with the pre authorisation of my money didn t go out of my account until after a few days when we paid Wasn t helpful with knowing what money I could spend The Fan in the room was off centre and looked like it was about to fall off Not many plugs if you need to charge anything overnight Bins weren t emptied at all through out our stay 
 The location was great as it was just round the corner from Earls Court tube station Staff were friendly and polite Room looked very nice WiFi was free and fairly fast Had a nice balcony but wasn t able to get out to it Was a good price for London Plenty of restaurants nearby 