 Despite specifically asking for a room where we could open the window to let in fresh air the room was hot and stuffy but we couldn t open the window The aircon went down to 18 but failed to cool the room sufficiently enough to sleep well There were four of us staying in a family room yet only 3 towels were provided We ordered more and they came very quickly but why didn t they just leave 4 sets of towels in the first place 
 The two double beds were comfortable and the room was a reasonable size and clean Reception and concierge staff were friendly and helpful Service was quick 