 Once we checked in and went to our room we were given a room which matanince was in with us Went down to reception and the woman kindly changed us rooms On departure however was a different story the night porter wasn t friendly at all with us we were also returning iron and ironing board but because my other half wasn t given a ticket for it he refused to give us our money back for it Highly disappointed so now hotel have kept our money 
 Hotel was friendly and warm on arrival 