 The check in time took a while due to only one member of staff on The front office staff weren t rude or particularly friendly just okay There weren t many plug sockets in the rooms and the ones they had had one circular pin hole In a British hotel Couldn t plug in anything and I had all UK plugs There was only one socket that could be used 
 The location is amazing for the tube Kensington and a short walk to the Natural History Museum The concierge service was great very helpful 