 They walked into our room constantly which was frustrating Day one we walked into our room and stepped into a soaked carpet with our socks They also told us it was a King bed when it was really a Queen With this being said the world can t be perfect and after the first incident they went above and beyond to make it up to us We were treated like royalty and there s no doubt they take pride in customer service 
 The View The location The bathroom The Higher Level management and most of the staff 