 I awoke with a very sore neck due to the pillows But that s just preference The pool was beyond cold which meant we had to confine the little one to the jacuzzi which was dissapointing seeing as we booked the hotel solely due to it having the pool
 We were given a complimentary upgrade and a late check out which was wonderful as meant we could attend the show we had booked and still return and enjoy the hotel after The room was spotless as was the hotel in general