 House keeping Walked in twice at 9 and 11 am on a Sunday morning even though check out time was 12 Very bad as we wanted to sleep in If the hotel using opera software the housekeeper must check which rooms are checked out before the walking in on guests Mr Tom in guest relation were unhelpful as I called to complain and when I came to speak with him he sent another staff member to apologise very lack of customer service I asked some refund cause I payed to sleep till 12 but that was completely ruined and Tom told me i was blackmailing him Didn t even come out to speak face to face Bad bad
 Lobby