 Management was rude I had booked a room for myself and my infant with a cot When I arrived there was no room for the cot and the manager told me I should have read the website more carefully before booking the room to make sure a cot fit Staff had even carried the cot up to the room with me before we worked out it wouldn t fit If staff didn t know how was a customer to know But they did offer me a larger room instead so it was sorted I was happy to pay the extra money for a bigger room I just didn t like being blamed 
 The porters and front desk staff went above and beyond The location was perfect and the room comfortable 