 I have travelled to many countries and stayed in many different hotels Hilton Metropole will NOT be a hotel I stay in again We stayed there 5 nights and only after the third request and very frustrated they fixed the air condition in the room It was only the last night of our stay that we had a cool temperature in the room and were able to sleep last week average London temperature was 91 degree so you can imagine how uncomfortable we were Hallways were very dirty food from room service would stay there all day and carpets were not vacuumed regularly First night after a long flight we had to get 3 sets card keys replaced to be able to enter into our rooms We checked in at 5 and got into our rooms finally at 7 30 PM Good luck if you need the elevators some time the wait is 10 minutes or more I DO NOT RECOMMEND THIS HOTEL TO ANY ONE 
 I have to think hard to see what I actually liked about this hotel NOT MUCH 