 Almost everything rooms smelled of smoke so offered to downgrade me when I didn t want to do that was told I had to keep the original room The next day they then agreed to move me whilst I was out for the day and they didn t do Apparently they forgot despite all the notes the staff left for that to happen On checkout I then had to wait 15 mins for a manager to complain to which didn t happen because he was too busy to talk to me and ultimately had to run out to catch the train Will never stay at a mercure again Useless in pretty much all respects
 Nothing it was abismal