 Try to add couple of staff to manage peak hours From property to Metro they could arrange a shuttle will add added value as in Midnight we need to wald an area totally Dark and there is no safe This is serious issue and we were very much scade while walking its take almost 15 minutes Also we came to know there is Public Bus service available if we could instructed by property management in order to stop one before the Metro station as there is no bus stop the one near Also my personal advice to such a beautiful property Do Shuttle service from Metro 24 X 7 Keep Public Transport Ticket so they can issue to utilize by Guest Break fast food is not tasty the can do better
 I like the staff who received me at late night she is very helpful but the one who was in the morning is not at all acceptable and I know the reason she was busy to manage many client at a time May be this was impact her day to day work So I am sorry I can t Judge her as I was witnessed that she was very busy handling customer Such busy time property must keep additional staff to maintain the service level It is not fair to blame her too but she is not able to care me and I suffered from her answer In your offer my category of membership we got some privilege which she simply refuse which is not acceptable 