 Arrived and they could not find our booking after 30mins we found someone had changed our name on the booking which had our credit card details Apology give and offered free use of the executive lounge and breakfast which we found to be of a poorer quality and choice than the breakfast we had booked and paid for The bedroom had a standard light not working clock not working correctly and the bottle of water costing 5 50 was open Staff only offered discounts if we had extra meals Drinks which we did not want as way of compensation We have used Hilton several times before but this time they failed to please 
No Positive