 Restaurants are unbelievable expensive with low quality food 1 bottle of water 750ml 4 95 English Break fast 16 95 in London with just basic items nothing special as 4 stars hotel No drinking water mini bar small fridge in the room In this days even 3 stars hotels provide small fridge free water also 
 They change my room with nice view with no extra charge after requesting quick check in out I think they was short of staff Reception staffs was doing room service carrying gusts bags but staffs was faster good helpful Free WIFI in all hotel