 Managing directors pa The Staff The cleaner I left my iphone charger and plug in the room By the time I realised I had left it there the cleaner had already been in On inspection of the room it was found to be gone I wrote to The Managing director to complain only to be accused of lying So this hotel employs thieves And the management protect them Beware 
 Stayed at the gwr tower after being offered an upgrade Room was not as big as I thought but very nice Private lounge was also very nice Wouldn t stay here again though as the hotel employs theives and when you complain they accuse you of lying Shocking 