 The bar closed too early at 11pm but the barman would not serve us at 10 45pm We had to buy drinks from the disco bar instead which was very noisy and disrupted our quiet drink and chat with our family The barman was offhand and rude even though we were polite and pleasant to him Customer service skills here and with one of the reception staff needed improvement 
 The room was very clean tidy and had a large chair with foot rest a desk and chair television and great wet room We were upgraded and our room had patio doors which led to our own outside seating area with table and chairs There was an outside seating area from the main bar which overlooked the canal 