 Once we had an issue with hot water it wasn t hot but next morning it was OK Access to SPA is paid we didn t have time for it anyway but I got used to such services being included 
 The stuff was very welcoming and polite They shifted the room class for no additional cost and gave advice where to go till we waited for a check in time Room was not big but cozy with a street view They also had a great bar on the roof as well as small swimming pool If you want to stay somewhere close to the city center axel would be a great choice 