No Negative
 My parents were stuck in Paris for 2 nights since their flight was cancelled I booked this hotel and asked them to take care of my non English speaking parents The front desk team and concierge replied my emails promptly and promised me that they would try their best to take care of them for me and the really did My parents had a great time staying with them The location is so good that they got the best part of Paris in 2 days just by walk This is the first time I found Parisan are helpful and friendly 