 Staff is untrained Cleaning of the room is only doing your bed and changing the towel I had forks and knife I used first day laying on the table til I left the hotel Due to the location Plaza Espanja its lot of noise didn t sleep well because of this Also lot of dust coming in when you open the window from the traffic as well as from the air conditioner There was a door man security man who should help customers didn t speak any basic english Just for simple question you need to turn to reception where was limited people and they also had taking phone responsibility Not efficient Breakfast Saturday Sunday mornings most of the trays were empty not filled in you could see that they dont have enough capacity to follow the needs Average breakfast
 City view from the room Japanese restaurant they have in their facilities not operated by the hotel 