 Too much street noise in the room even though I was on a higher floor double glazing old and useless The hotel is in my view old and tired and needs refurbishing The gym was small old and with more than 1 person inside impossible to train The breakfast queue was like being back at school The Club lounge was very small and had an American group tour in there so nowhere to sit and very little canap s and food drinks average I complained on my last day about the Internet they just kept putting me on hold on the phone listening to some random music I asked to speak to the manager after 4 attempts to connect he spoke to me and said he would come and take a look never turned up disgraceful You don t get loyalty points if you didn t book direct so I have removed myself from their reward program program and informed them I would never stay in any of their properties anywhere in the world and I constantly travel 
 Nothing 