 Arrived having prebooked Rooms 16 and 17 to be told that of those two only Room 17 would be available We were told that the hotel was overbooked Our friends therefore went into Room 29 There was also confusion about whether the rooms had both been charged to my card apparently one Room had been and the other had not been so one was charged again I will be checking my bank account this week to make sure that I haven t paid for more than two rooms Both rooms were cold problems with air conditioning units 
 Good location especially for the museums and the Royal Albert Hall Good evening meal and good breakfast Staff worked very hard and the service was good Beds very comfortable 