No Negative
 We arrived here on a Saturday afternoon around 1 Unfortunately our room wasn t ready as check in was at 2 but we were able to leave our baggage there which was a God send considering how heavy mine was We arrived back late afternoon early evening and our room was ready it didn t take long to check in as all the staff were courteous n helpful I was impressed with the decor of the hotel as it s very smart with tasteful Xmas decorations all around We booked the standard room for a 2 night stay in London it was comfortable and clean The only thing I have to point out is there was only 1 robe in the room I booked a twin room My companion was unconcerned by this as she had alternatives to wear I m sure if I raised it at reception they would have resolved the matter at hand Check out was brief n swift with no issues Overall a very nice hotel and I would definitely be visiting again on my next trip to london