 The lobby was incredibly warm only 5 minutes in and sweat was pouring also other guests had the same issue Beds were incredibly soft marshmellow soft so all 3 our backs were broken the next day We arrived a bit earlier and we asked whether they could assign us a room which was already prepared The receptionist told us he would see what he can do and let us wait 30 minutes until we got our room anyways We would have preferred him just telling us it was not possible 
 The rooms were nice and clean and rather spacious The hotel was quite conveniently located and the main street in the center of Vienna was easily accessible It s also rather close to the city park Wifi worked sufficiently well 