 Genius pack person at reception told me that early check in is available only if there is availability the same answer I have received regarding late check out eventually I was allowed to stay one extra hour only At the check in we arrived at 12 50 we were told that whenever room is ready normal check in time is 15 00 someone from reception gonna find us in the lobby swimming pool and inform us that we can proceed to the room but no one appeared and around 6pm we went to reception to check it ourselves 
No Positive