 Staff on reception were variable female staff were excellent male very snooty Very noisy in the morning when I was trying to work at the desk recycling being tipped into a hopper in the courtyard at 8 am made my teenage kids jump out of their skins doesn t signal that my rest is important to the Hilton company It is a very old fashioned attitude in today s competitive climate Hoovering at 7 45 am outside my door wasn t a settling start to a very tense day I paid a similar rate for a top rate hotel recently in London for a single night stay this is a very ordinary hotel with no extraordinary warmth 
 Very clean hotel Great social area in foyer where I met friends before they were performing at O2 Super Marco Pierre White restaurant in the building With a great value residents price 