 I booked 2 rooms a month in advance on arrival at check in they could only find 1 room and it took about 25 minutes to sort it out witch was stressful as we where going to a wedding and needed to leave I really thought we would not get the other room I had booked both rooms on the first floor next to each other we ended up on the 3rd and forth floor separated I was disappointed as we were all really looking forward to staying here 
 Lovely hotel