 First of all there was hairs on the bed when I first arrived which I found disappointing as I am a regular customer to holiday inn and I have never experienced such Second of all the bed was very hard and uncomfortable which I found very annoying as now both me my partner are in pain In addition to this I would advice you to have some refreshment water in the near future as not all of us drink from the tap 
 I liked the fact that staff are polite welcoming 