 On arriving home from our stay I noticed a decrepancy in my bank accounts They had pre authorised the first nights stay on the sunday before we had even arrived on the monday then in check in they pre authorised the further 2 nights which is fine until we came to check out and go home I paid the final balance if 563 on my card and thats the only receipt i received Arriving home i checked my bank and an extra 25 had been taken out separately without for one my consent and secondly unsure as you what or why I rang the hotel to find out why and what it was to be told they couldn t help I had to email the hotel so I emailed straight away on the saturday In the mean time I had checked my bank accounts again and I was missing 276 pound that seemed to be in limbo somewhere after calling my bank it was 2 different pre authorisations from the megaro I rang the hotel again to be told I had to email I already had done They were not helpful at all in dealing with the situation I finally got a message back to say sorry for the inconvenience and they had refunded the 25 and the pre authorisation for the 153 was voided so would return to my bank soon but due to the weekend it may take a while Nothing mentioned about the 123 as apparently there is no record of that amount apart from my final balance which is what I paid still waiting for this 6 days after my stay it will be another phone call to the hotel later to try again to solve this problem but I doubt it 
 The hotel was amazing we had a lovely stay We had a deluxe double room over looking the stations the room was spacious and comfortable The bathroom door was glass so if you don t know your travel companion that might be an issue but for us it just added to the style of the room Staff while we were there were helpful and always had a smile to greet you 