 We arrived in the afternoon so the road to the hotel was blocked by some street stalls or something so had to walk out of the taxi to the hotel as the driver couldn t find a way around The check in staff was either rude or racist couldn t tell exactly The room assigned was the farthest possible with not the most appealing view either overlooking dark houses and a school on the back side probably thanks to the check in guy again 
 One of the concierge staff was very helpful in pointing us out to decent dining places and places to check out while we are in Vienna Had nice gym and spa facilities The rooms were really nice with the shower in the middle of the room 