 We specifically ordered in advance a twin room traveled with my nephew yet when we arrived we were allocated to a double room The staff brought in an extra bed and we were promised to change to a twin room on the following day We ended up staying in the double room though because it had a double balcony Some of the items tea coffee creamer glasses and some of the towels were not replaced on a daily basis I would probably categorize it as a 3 star hotel The fourth one must be due to the location 
 The location is fabulous in a high class neighborhood quite close to the center but without all its noise and bustle Many upscale establishments nearby cafe s restaurants chocolatier etc The proximity to the Vondelpark is precious 