 Customer service in general was poor We had problems with our air conditioning all weekend Reception staff were very unaccommodating and rigid The food was terrible We were served pizza without a tomato base I was called at 11 30pm to pay my bill when I m a loyal customer who hasn t given any reason to think I would not pay When I asked for help with bags I was told there are no facilities for this even though later on found that there were trollers available 
 The location is good for me