 The nearest Train station was closed and had been for several months for refurbishment Also the hotel was undergoing refurbishment of all of its rooms Neither of these disturbances were made public at the time of booking but must have been known The bed was very hard and was not comfortable to sleep in hopefully the refurbishment will correct this problem The restaurant menu was very limited and the service despite being almost empty but well staffed was very slow We had to wait over 35 minutes to get our dessert The hotel did recognise this and gave us a discount 
 We had a terrible journey getting to the hotel The check in was efficient and the receptionist having asked about our journey upgraded us to a suite This said whilst the hotel is ideally situated if you are going to the Excel centre it is well off the beaten track for other parts of London Other than the hotel there are very few places to eat in the neighbourhood 