 The man who greeted us at 10pm was not so helpful although we had checked in and our bags were in our room he asked for proof of our names driving license and it took 15 minutes to get to our room and I had a small child who was tired He was not too friendly or welcoming 
 Victor who welcomed us was very attentive and could not do enough for us making us feel very welcome and giving us lots of information Greeted us with a smile and helpful a credit to the hotel 