 We dropped our luggage off early which we were told is not a problem but when we checked in later we were told that our luggage had been taken to our room but had not It then took 3 calls to reception and a wait of 3 4hr for it to arrive making us late for our evening meal 
 Location and cleanliness of the hotel is very good with easy access to the transport system and attractions The food is excellent with lots of choice and breakfast especially 