 I booked a single room it was tiny for a client of mine that was not very fluent in English they tried to charge breakfast that I had already paid for and also tried to change 200 for phone calls that actually were 60 I had to go personally to the reception and clarify the situation On the guest book the rates for calls was not mentioned for rest of Europe only for certain European countries with an average 1 5 per minute however they claimed it was 3 per minute for Europe while at their book Australia is 2 5 and USA is much less 
No Positive