 The staff are slick and unhelpful and do not go out of their way to assist As an Austrian I cringed at the rudeness with which guests from overseas were treated at breakfast and as someone coming to Vienna often I was a bit surprised by the ugliness of the surroundings and the walk to the nearest underground 8 10 unpleasant minutes I had booked in a hurry looking for a hotel with car park and forgetting that parking is free in Vienna from Friday night till Monday morning and not realizing either that the excellent long term car parks in Vienna are just as close to town as this hotel So certainly no need to do without the charm of genuinely Viennese hotels in the city centre because of one s car 
 The rooms were impeccably clean the beds rather comfortable 