 Room was a little on the small side probably because of the huge bed so not really a complaint dislike just a preference to have the best of both worlds 
 The staff were very friendly and very helpful We were given a room with a view on the 8th floor and an extra large bed because they could It was refreshing to be given a choice Also location is everything and it was very central with Trafalgar Square London eye and Buckingham Palace literally on our door step 