 The room was apparently an upgrade but was tiny the bathroom was bigger than the room space We applied for extra upgrade with hotels deals programme but were not told when we arrived that we had not got one so were instantly disappointed when getting in the room There were inadequate free drinking facilities No free water Only 3 coffee pods and 3 tiny plastic milk things Not even a complimentary biscuit 
 The bathroom and the modern upgrade of rooms Breakfast staff very polite and welcoming Water my European lady with black hair Was totally charming