 The second room for our family was not as close as we would have liked despite requesting rooms together Staff were perfunctory and showed no interest whatsoever in us or in enhancing our stay in London When asked to call a taxi they arranged an Uber car and the driver did not know how to get to the destination a tube station so my husband had to use his own phone to navigate Expensive for what we got 
 Comfortable and clean Walking distance from train stations 