 No help with baggage an elevator which is slow used by staff and guests alike and only hods 2 passengers or one with much baggage The bathrooms are tired need paint grout and handles to hold too when getting in or out of deep tubs to have a shower The price differential on the rooms over a 4 day stay was huge 
 We like the location easy walk to the tube bus stop outside the door and an easy walk to Hyde Park WE have stayed often and enjoyed its funkiness now some of that has been lost with new owners However the staff were pleasant within limits The Iranian them is good but the food not as good as in Iran