 I asked to only pre authorize my credit card as I was going to pay whole accommodation and extras on cash They said ok but they finally charged my card as they said by mistake I requested to have my shirts ironned but they told me that they do not offer this facility and that I should do it by myself as I had an iron and ironboard in my room despite the fact that inside the room they had a laundry list including a price for ironing shirts For a 4 hotel they had no bathrobes slippers bathroom amenities only shampoo shower gel and soap felt that I should use them very carefully as they would have not replace them if run out in the room Food is average 4 00 sterling for Room Service charge Are they serious Better say I don t want to offer this service do not order Reception staff did not give any information upon check in E g available restaurants breakfast hours e t c I even had to ask for directions to my room 
 Breakfast was fine Service staff was good and with a smile