 The choice of beverage in the room was very limited and the mini bar was empty Climbing over the side of the bath was somewhat treacherous for a shortie especially as there were no hand rails Breakfast was satisfactory although the chairs were far too low for the tables the coffee tasted of the metal jug it was served from I asked for chamomile tea and received a four person pot with a single bag draped over the side The staff were well drilled on clearing the tables but attracting their attention for the missing teaspoons for example was impossible so one had to get up from the table and approach a member of staff who was then very happy to assist The surrounding area was not great and we were unfortunate to come into contact with one beggar who I offered 2 50 to but she replied No sweetheart I need paper money not coins 
 The bed and pillows were super comfy The room and public areas were all very clean and stylish The reception and cleaning staff were all super friendly helpful and polite Useful supplies in the batroom Location very close to Shepherds Bush and Shepherds Bush Market tube station many buses and a train station and about five minutes walk from Westfield shopping centre Our stay was to coincide with a concert at Wembley station and suited us well 