 The room was not at all as depicted by the images it looked wonderful on the pictures river view wide ground to ceiling French doors balcony open and airy reality was a cell with a port hole that would not stay open unless propped with a pen the night was for my husbands birthday linked to seeing Guns and Roses and so was a treat room service Did not answer on three occasions we rang reception who said they would pass on our message and room service would revert to us this did not happen the price of overnight parking was charged at 16 but on booking com stated 12 this was reviewed and Amended I was upset and embarrassed that the special occasion was ruined by poor description of room as I would not have booked if it had been described as it truly was and other services on offer were not actually provided the trip had been planned for six months and turned out not to be the perfect Experience that I had wished for my husband I felt let down by false advertising
 Cleanliness