 The reception desk manger Antonine is very arrogant rude impolite we tried to request for late check out because previous night was my birthday and we were very late He refused and we started packing our stuff He kept calling in the room and we did not pick up and he cut off our TV and send message through TV Actually we did not watch TV anyway because we were busy on packing and check out on 12 00 noon The way he did is very unnecessary call on phone and cut off the TV OMG We spend USD900 for 2 night in this hotel and get this type of service The reception desk need get some training The night we check in was very late around 1 30AM The guy in the reception desk keep watch something in his computer and I can see what he is watch because the reception desk is open you can see what he is watching I told him I need to Check IN He was so surprise and replied to you CHECK IN I said YEAH He was so unfriendly that I felt I was disturbing him You are on 24 hrs reception desk in PULLMAN PARIS YOU NEED TO WORK 
 Most of the staff is very nice breakfast chef waitress are very good expect the breakfast reception The hotel manager Younan Taho is very helpful 