 Overall the stuff is really robotic and not very welcoming BILLING ISSUES I also had a big issue with the billing I have requested to do the company billing after 2 emails without an answer and 3 visits to the reception with the same question they have finally told me that I can only pay by card that I have phisically on me and the bank transfer will not be accepted at this point BAD BREAKFAST I also found the breakfast too be very disappointing for the price When I asked what is included they did announce pancakes and waffles as a part of the menu but once you actually get to the table you discover that those are extra charged which is a complete non sence I have never seen anywhere else you either charge per unit or offer a buffet breakfast not a hybrid option The quality and the variery of the buffet was not that great for the 4 star Especially for the vegetatian client leave alone a vegan or gluten free The coffee was too strong and lacking the flavor To sum it up I would not recommend taking the 21 5 breakfast Ordering room service with the porridge or pancakes that are charged extra anyway will be a better option Or better more eating somewhere else BATHROBE The swimming pool and SPA are nice extras included in the price Except for one thing I didn t find a bathrobe or slippers in my room upon arrival When I requested it I ve go an ennormous man bathrobe When I then requested a smaller size I ve got a kid s one and only on the 3rd attemp they ve got it right 
 The location is really great the view on the Big Bang is really stunning The room was clean and spacious the bed is comfortable and bed sheets are great quality