 Almost everything I was very disappointed The pictures on booking com were very different from the actual rooms Rooms are old incredibly small I had to choose between using the bed to open my bag or sleep in it There was no room to open my travel bag I ve travelled to 53 countries so far and been to hundreds of hotels around the world This hotel does not deserve 4 stars Staff dont speak good English and are not that much helpful The stairs in the room the amenities everything is below what u find in 2 stars in other places Highly NOT RECOMMENDED 
 The only postitive thing about the hotel is the location near paddington station