 The toilet paper holder fell off the wall and bruised my foot They didn t seem to care didn t offer any compensation They didn t fix it until the 4th day after two reminders Also we had requested early check in as we arrived at 10am but they didn t have one ready They did try 5 rooms and we finally got a room after 12 30 They did offer a glass of prosecco while we waited 
 Great staff Friendly even if things were difficult Helpful in recommending a phone store and restaurants for dinner Great comfortable room and layout Loved the bed Close to all the major sites we walked everywhere 