 1 The hotel doesn t have a very friendly welcome we expected them to serve us some drinks or snacks a gesture that a professional 5 stars hotel would normally have Instead we had to do it by ourselves perhaps we re quite picky when it comes to hotel services 2 The housekeeping staff was very unprofessional She didn t know anything in the room e g when I asked the staff if I can change the sparkling water bottle to mineral water bottle she looked at me very confused and shaked her head And when she finally understood what I was talking about she was pretty annoyed that I requested a different type of water bottle 3 Not enough of complimentary items there were no comb no rasor Furthermore everytime we ran out of shampoo or basically anything in our room we had to ask for more No extra water bottle when we finished our water bottle in the room 4 The breakfast didn t impress us very little choice of food 
 I really love my room very spacious beautifully decorated despite the hotel size The toilet is very clean highly functional The T V is very big the system is very sophisticated lots of movies available to watch The staff in the reception is very friendly and helpful and always in their post at anytime The hotel s location is very ideal situated in the 7th arrondissement of Paris very close to the metro and to the Eiffel Tower 