 Not enough British power outlets to go round we had several chargers working for our cell phone two Garmin watches and our laptop Two chargers were under the suitcase bench and could only be accessed by lying down on the floor Hot water ran through towel racks in the bathroom and it was adding heat to the entire suite despite air conditioning Only window that opened was in the bathroom and out to the courtyard and so getting air moving was limited too settings on the thermostat A very old hotel but on the whole it was simply a treat to be staying there 
 Obviously a very elite hotel with staff falling all over you but some other guests and visitors a little less friendly I got in trouble with a FaceTime visit that came in on my cell phone from my daughter back in Canada a chance to see my first grandchild for the first time But someone complained I guess I was too happy in the formal setting Also got in trouble for asking for ice at the bar for handling a knee injury while walking London all day They had given me a small bag of ice with no problems before so other than that a first class place in a first class city 