 Cost of in room wifi I have stayed at less up market hotel chains which offer cheap wifi passes or in other cases free wifi throughout the hotel I mean it is 2015 we are living in 15 pounds for 24 hours is pretty ridiculous Also tray charge for room service is disappointing room menu doesn t state that this is a service charge bar and restaurant automatically add 10 service charge so you have to pay tray charge and also feel obligated to tip the person delivering the food 
 Location is excellent especially for getting to O2 Arena Canary Wharf tube stop is only a few minutes walk from hotel Staff were all very friendly and helpful 