 If this hotel were better managed it could be great The terrible coffee and soggy toast at breakfast reminded me of boarding school in the 70s The hatchet faced and border line rude staff at reception whose mission is to eke every last possible penny out of your credit card before you even step inside your room make the experience feel like an interrogation not a reception I particularly appreciated returning to my room at 10 in the evening to find the staff had put the air conditioning on at 17 C at the beginning of February Grey net curtains fraying bath mat and the fact that Lancaster Gate tube is closed for renovation added the final touches to a lousy stay 
 Not a great deal Won t be returning 