 Poor communication between booking com and hotel as we were asked to pay for breakfast only for me to produce an email which said and confirmed tgat breakfast was actually included
 We had the maintenace manager swearing in front of us at reception The next day the lady cleaning the room actually almost forced us out of the room at 11 am so that she could clean I had to stand my ground and tell her to wait as we were getting ready to go out for the day