 The room was let down by little things such as the shower head not fitting correctly the annoying lighting system or noisy air con Also my room looked out across to other peoples room and felt that you could be seen the whole time Other little things such as the gym equipment being out of batteries or hoovers left in corridors meant there was a general feeling of shoddiness Staff in the bar were a bit slow and for 24 the breakfast was terrible 
 The hotel rooms were wonderfully quiet The location next to the Thames was scenic but not particularly convenient for the tube 