 The check in was chaos as was the check out we had to wait in the bar for over an hour to wait for our room to be ready and had to queue for 45 minutes to check out to make things worse the hotel as tried to take the payment twice from my bank account I have been staying at this Hotel for over 30 year s but I think after the changeover to Holiday Inn I ll be making other arrangements for my next stay in London 
No Positive