 Nothing
 Staff were incredibly polite friendly and helpful On learning it was my wife s birthday we were offered a room upgrade complimentary breakfast and a small birthday cake delivered to the room Couldn t believe it Hotel was smart room was clean and comfortable and well equipped Breakfast was excellent with plenty of choices and attentive service Hotel is well positioned for West End and we walked to South Bank in 25 minutes Overall a very positive experience thanks to all staff at DoubleTree for making it a memorable stay 