 We booked a twin room This was on the first floor to the street It was very noisy so we decided to ask for a quieter room We got on in the backyard As we saw it we aksed if it was smaller as the other room which it was but the employee told us no it isn t and talked on After he left and we got our luggage to the room we firstly heard the ventilators of the air condition units which were directly in front of our room The night was horrible and I think this room is a standby room or something like this because the towels were dirty and also the shower and there was dust everywhere We didn t understand why we got this room as we asked for a more quiet room So we asked the next day for an other room and we got help from Martin and also an upgrade Thanks for that
 Friendly and helpful staff We only had breakfast once on sunday and it was great After two other rooms we got an upgrade to a room in the 5th floor This one was spacious for London rooms and the bathroom and the rest of the room was very clean I also want to thank Martin for his help with the room The location is wonderful for a city break I ve been a lot in London and the most of the time I walk or go by bus This time I could reach everthing I was interested in approximatley 15 min A bus station is directly in front of the hotel and the next tube station Holborn or Tottenham Court Road is a short walk away 