 The room was dated and shabby as I work In the city the location although wonderful for theatre goers wasn t really an asset for me I found it very commercial and although the staff were friendly enough I found other guests totally miserable barely able to utter a good morning And funnily enough I haven t experienced that at other hotels in London I wouldn t stay here again not a nice feel The room service food was average presentation rubbish the poor man seemed overworked to say the least 
No Positive