 Bad lighting and A C management too high tech for most guest And I work in technology There were two young people working at the Terrance roof bar on Tuessay night that spoilt my enjoyment They ignored me and my wife did not take our order for over half an hour even though it was not busy Tried to get their attention and had to get off my chair to walk over to them and tell them I wanted to order a drink I asked for snacks which didn t arrive for another 15 minutes Wasted an hour of my time which I ll never get back There was also a problem with getting change from my bill Bar tab 16 euro no change for 20 euro I think they were trying to keep the tip which they didn t deserve Disgusted with service I fought back and avoided bar again for the 3 nights I stayed there Completely spoilt my enjoyment of the hotel
 Very chic and hip hotel close to Milan Centrale station and metro Nice touches with decor and facilities Enjoyed stay with large room and shower facilities Friendly front desk staff 