 Room very worn out and tired Lamp shades broken carpet stained bathroom not that clean Paid extra for an upgrade to Executive room but this was definitely NOT executive Small and shabby Complained and was told someone would call us back 30 mins later no call went to reception and was told he had been too busy to deal with us Got upgraded to a suite after much tooing and froing Thank you Sarah for being the caring member of staff 
 Friendly staff Good location Executive Lounge really great 