 My only disappointment was the room it didn t match up with the service and the rest of the hotel It was very dated and needed redecorating massively Final touches for me are important things like a large choice of teas in the room hot chocolate biscuits and enough sugar provided for more than one drink none of which was the case in our room 
 The welcome we got was lovely Very friendly informative staff and chocolate offered upon check in Location was good too close to some really lovely shops and restaurants The bed was really comfy 