 Customer service from the staff was appalling our room wasnt ready until 5 30 pm we had been on an early flight from Dublin and wanted to freshen up before seeing the city staff were so unhelpful had very little English were also very rude Also had to pay 4 euro for ice to be brought to the room and a local tax when checking out that I was never made aware of Hotel had an Elvis night on the last night Saturday pumping music until early hours of the morning and we were up for an early flight Very disappointing altogether 
No Positive