 Young receptionist very arrogant made mistake gave us a room 317 we went there opened a door and found somebody was already there clothes luggage wallet and documents on the table we went back downstairs complained and receptionist apologised without apologetic face or tone of voice arrogantly she was confused and did not know what she is doing we were than given another room nothing was offered nor complimentary meal or a drink nothing and we paid full price for our stay 
No Positive