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 I had booked a deluxe room but on arrival we had been upgraded to a junior suite which was a really kind gesture The staff were as helpful friendly and polite as any hotel I have ever stayed in across the world The hotel was so quiet which makes a change from normal hustle and bustle of London hotels I loved the d cor all the original artwork sculptures were out of this world felt like I was back in the early 1900 s The bathroom was amazing with a massive walk in shower free standing bath and toilet which was a thrown never have I enjoyed sitting on a toilet as much Honestly the hotel is a little out of my price range but it was a special occasion and I would 110 stay here again for something special 