 The pillows were too hard The receptionist told us to use the phone inside the room was completely free and when I checked out I was told we had a phone bill which they then took from the security deposit That was only to calls the reception btw Didn t have a fridge to store snacks and basics like milk 
 Hotel in general was very nice and comfortable tram line was right behind the hotel which made travelling into the centre very quick and easy Wifi in the room and throughout the hotel was very good 