 Stairs I stayed on the 2nd floor which was 2 flights up Please note this was not an issue for me at all just pointing out if you have a lot of luggage but I believe the porter is on hand to assist in this case Main road is very busy especially on Saturday night with bars across the road Again please note this was NOT an issue for me I prefer a main road with lots of amneties and noise was not sigificant enough to disturb my sleep or stay but just wanted to point out To be fair for the location this is expected no way around being so central and avoiding some noise 
 Excellent cleanliness and decor of room and bathroom very much like a boutique hotel exactly like I saw in the photos Fantastic location right on the main road and next to shepherds Bush station Large flat screen TV was good size for the room the room was small stayed in the single but functional and with all amenities was cosy for me which I had no issues with Read a few comments prior to stay about wifi and air con issues just a heads up that my WiFi was working perfectly enough to stream a movie even and room heating was also working fine Staff were very prompt and functional No small chit chat or any interaction other than check in and check out which took all of 3minutes which suited me fine Porter man very friendly and helpful showing me to my room and greeting as soon as arrived Overall excellent value for money I booked a discounted deal rate for a very cosy stylish room in a great location 