 Unfortunately the Ipod docking station did not work as the cradle was broken It was looked at but wasn t fixed which was a shame as we like to have our music on when we are getting ready Also Lancaster Gate tube station was closed which was a pain as it is 3 mins away from the hotel and perfect for getting into London Queensway was a good 15 minute walk 
 The location is excellent The room was spacious and clean and although our room overlooked the main road we did not hear any traffic in the night or morning Also the porter remembered us which was nice as we always stay at this hotel when we are in London We hadn t been there for 3 years and they still remembered us We were very impressed 