 Our room was located close to an exhaust or outdoor air vent which was quite noisy and meant we didn t get the best of sleeps on our first night We requested to be moved the following day albeit in the afternoon and the two rooms we were presented with had their deficiencies The first was a basement room wow lucky we didn t get that and the other had the same issue We kept our room The hairdryer was useless and there were no Ironing facilities which made for a difficult business trip The soaps and shampoos couldve been of better quality but was no means a deal breaker Pillows were also a little uncomfortable but that personal preference 
 Was in a good location close to Queensway and Bayswater tube stations The place was clean and the room we had was welcoming Shower had great water pressure and mattress was comfortable We could also adjust the temperature of the room which was handy as we dont like the heater to be too warm even though it s winter Nespresso coffee machine in the foyer went down a treat