 We booked 6 superior rooms and only got 2 of it because the staff let other people stay longer in our room To be honest if not because the superior room I wouldn t choose to stay at this hotel because the standard rooms are very old The most unpleasant about this stay is the front desk staffs not only they didn t give the rooms we booked and didn t apologies nor give us compensation Staying here make me feel like I own them something With their fake smile and poor attitude I wouldn t recommend anyone to stay here Not only my group that has problem while I was trying to work things out at the front desk there was also other guest complaining with the similar problem We stayed for 2 nights and right on the first day I ask to talk to the manager They said he she will come tomorrow for 3 days that I have been told the same old lie that he is coming tomorrow and he has never show up Worst experience of hotel in Italy for me I am doing an Itaian luxury gourmet tour for 4 years and this hotel is the worst I have ever stay in Italy 
 The location is ok very near metro station 