 Check in was slow and frustrating We arrived before our rooms we booked 2 were ready which was not a problem but the check in guy took our details anyway to speed up check in when we came back at the correct time When we came back they said we did not have a reservation No lift from the car park to reception Reception area a bit dated and needs decoration In one of our rooms the TV did not work and in spite of several phone calls nobody ever came to sort it In the other room the TV picture was terrible The outside of the building could be more attractive and would benefit from a good scrub 
 The location was perfect Car park easy to find and parking spaces a good size for an underground hotel car park Room excellent and comfortable Access to Executive Club lounge was a welcome bonus and free parking much appreciated Would stay again The girl supervisor in the club lounge at breakfast on the Sunday morning was extremely cheerful and helpful she is a credit to the hotel 