 Listed as a five star hotel and it s a 3 4 star at best The staff are untrained and fumble through the simplest issues The room service guy doesn t bring a pen Every time something was delivered to the room a major component was missing The restaurant staff no nothing of customer service One evening we were refused entrance because we might only order coffee even after we said we might order dessert we were refused a seat more than 75 of the tables were empty Don t waste your money or time here there are many other options 
 Location is great