 Bathroom door handle was broken couldn t shut the door Weak shower not acceptable for 200 superior room Breakfast was incredibly busy had to wait to be seated Cold beans cold mushrooms soggy hash browns Couldn t get a proper coffee like a latte or cappuccino instead staff were walking around with jugs of instant coffee that was horrible It shouldn t be unreasonable to expect a good shower and decent cup of coffee in a 4 star hotel in London especially at the price paid for breakfast which can buy you 5 better breakfast and decent drinkable coffee in any cafe in town 
 Liked the location TV options on TV big comfy bed and iron in the room