 The way a busy check out was managed It was very very busy with everyone wanting to leave at the same time and people were jumping the queue and the staff did not make it clear enough that everyone has do wait their turn Some people got upset and spent a long time waiting to check out Also much of the decor and carpets in the room were well over due for replacement the carpet especially and although everything worked many items such as the shower needed to be re installed or retiled etc 
 The room the location the staff 