 The bedside lamps only gave light on and above the wall behind them It was impossible to use them for reading in bed Coffee facilities not properly arranged in one spot i e kettle and cups in one location tea and coffee in another Cord of kettle so short that one had to crouch down on the floor to plug it in This for people over 80 like us was most difficult and uncomfortable 
 Staff were very helpful and efficient Atmosphere cosy and and comfortable Food excellent 