 The bed was like sleeping on the floor It was far too hard we didn t sleep well at all No check back on food from staff plates weren t hot hence resulted in food going cold quickly Couldn t quite understand why Chips Peppercorn sauce came with Steak yet all additional side orders had to be ordered separately for the Corn Fed Chicken making it an expensive meal A porter to greet us at the door with our luggage would ve been a nice touch Never stayed at a hotel where there is a lovers kit in the fridge door lol 
 The Room had an exceptional view over to the O2 over the Thames All hotel areas were clean presentable the room 628 was spacious again clean Terrace looked inviting too Room was quiet too 