 Some staffs were surprisingly disappointing Room service at 10 430 pm and Eggs cooker at breakfast very unfriendly Slow service in lobby Smart TV uneasy to use Hot water smart system in the bathroom uneasy also to use difficult to have a warm bath Check out very long crowded It was my 2nd stay and I love this hotel but this time was overall disappointing 
 The concierge was excellent The lobby area and the rooms are beautifully decorated