 I was not sure if hotel provided room service I got into hotel late and was really thirsty There was no drinks in mini bar I called room service to see if I could have drinks brought to my room and guy who answered sounded half asleep and was really rude If the request was not possible a more professional response would have been appreciated 
 Not to far to drive to hotel from M4 Tube round corner takes you to centre of London quickly Hotel really nice quality staff at front desk was really helpful Also they have underground parking so you can park car securely than enjoy your trip 