 We booked the hotel for the picture of the bath tub and requested it also in website We were told that they didn t have a room with a tub but to ask again tomorrow since we were staying until Monday Called the next day to request if they had a room with a tub on Saturday and the man on the phone was very rude on the call and basically said they have done everything they could for me and if I didn t like it I could just check out So we checked out on Saturday and moved to a better hotel with a friendlier staff 
No Positive