 The room was too cold to sit in the lift was warmer than the room We did ask at reception for someone to look at the heating and to provide an extra duvet neither of which had happened when we return at 11 30pm We mentioned this again when we checked out next morning but as we had booked with yourselves and not direct with the Hotel they could do nothing about our complaint The curtains were hanging off the rail at one end 
 The bed was comfy 