 Hotel was very busy and crowded It took a long time to check in a long time to check out a long time to get food in the bar where we ate because the restaurant had no space for us to eat for 45 minutes The breakfast buffet was a zoo and there were no provisions for a handicapped person to get food The elevators were almost too small for my husband and two bags and me on the scooter We had trouble getting an elevator to get to and from breakfast just one floor below There were no other options nearby to eat that I could get to easily on the scooter It was not a good hotel for anyone taking an Amawaterways cruise it was too far to walk with luggage to the regular river cruise docks if you were not taking a Viking cruise 
 Handicapped room was set up very well There was enough room for the scooter to turn around Beds were comfortable There was a fridge and a TV The internet was good although they tried to tell us that we would have faster service if we paid for the internet implying that it would be slow if we didn t I found the free internet plenty fast enough This would be a good hotel for people taking a Viking or AIDA cruise which we were not 