 Hadn t expected one but room had no view except for interior of some building Parking not available but there is a 20 discount on a nearby parking still costs you EUR 25 30 a day We asked to use the steam bath and sauna and waited for them to heat up but when we arrived the floor of the steam bath and the entire sauna were still cold After our complaint we gave it a 2nd chance and 30 45 min later after staff had notified us that it was now really ready we went back to find a slightly warmer steam bath and sauna but still not heated enough so we didn t spend much time there I guess this is the only really negative point we have One of us witnessed an unpleasant discussion between the welcoming staff member and another staff member the welcoming staff member perhaps being a little too enthusiastic and not professional enough 
 Fabulous hotel on a fabulous location just steps away from the Duomo in the city s center with great shopping and restaurants The lobby is well decorated the room very smartly decorated we loved every single bit of it Great bed and bathroom large TV fantastic toiletries coffee tea facilities Breakfast was one of the best we ve ever had A wide variety of high quality food items original items healthy items Staff are extremely friendly and helpful from the reception desk to the breakfast space 