 No tea or coffee making facilities in room Just one small disappointment my daughter and I arranged with the front desk staff to order a taxi to take us to the airport after asking for an estimate of how much the fare would be We ended up with a hotel transfer by van which became clear on the receipt we received at the end of the journey and which was double what we expected to pay Happily the hotel have met the difference in cost between the two fares They have been very pleasant to deal with over this issue Suggest that travellers make themselves aware of the difference between the two options and check as to what they are getting 
 Location was excellent easy to walk to all major attractions in Vienna and very quiet Friendly and helpful staff very clean air conditioning comfortable beds adequate sized room good bathroom facilities Plenty of lovely cafes and restaurants nearby Lovely building and lovely ambience Would recommend 