 1 The rooms are small They are fine for 2 people but 4 people is difficult especially when the sofa bed is out there is no room There is not much wardrobe space either The bedroom is the bed with 1 ft space all around 2 Coffee The property says it is 4 start but they make you pay for coffee pods Even 3 star properties by the airport don t do that It is a pet peeve because I like my coffee in the morning Also why put code pods for Nespresso in the fridge The Coffie comes out like warm from the machine Beyond comprehension 3 Towels They don t seem to get it that 4 people are in the room Everyday they take away 4 dirty towels and put back 2 clean ones and everyday I have to go to the reception and ask for towels 4 Lighting The rooms are very dark lacking lighting at night Luckily the windows are big so in the day you can see 5 Smoking The website says non smoking property and every night we come back the corridor filled with smoke from other rooms Some of which gets into our room 6 Wifi The Internet is fast but if you have business to do that uses services other than email and websites then you will have to use a VPN connection to get out They restrict the services allowed Annoying but with VPN I was able to do what I needed 
 the staff were extremely helpful and friendly If the property lived up to the level of the staff I would have given it 5 stars 