 Checked in and received a twin room instead of a double room the hotel did not have any double rooms lefts that night and the guy at the counter could only offer us free continental breakfasts the next day to make up for it We already had breakfast plans so no thanks Plus he kept repeating it was also a superior room so it was the same Sorry but its not It s like if I order a steak at a restaurant then get a fish sure they may be the same price but its not what I ordered Not the best start to our vacation Breakfast is fair for the price I guess 7 for continental and 12 for full but pretty boring Just one type of ham and one type of cheese were offered plus some jams honey jogurt milk and cereals For the full breakfast there s a small menu with choice of eggs beans mushrooms etc but I d rather eat elsewhere There are tons of places nearby Beds are short both rooms and the comforter those standard camel hotel felts was just sandwiched between 2 sheets so the layers separated if you know what I mean The scratchy felt layer inevitably creeps onto your face at night Oh also genius members are supposed to get welcome drinks but that didn t happen 
 Very good location walkable to museums and subway There s also a lot of cute cafes and restaurants nearby The staffs during the day are super friendly One fixed our room situation the next day and offered free full breakfast for our checkout day which I think was fair given 1 night of 4 of room mix up Prices are very good for London we paid about 100 per night I wouldn t say it s 4 but the rooms were clean and had nice toiletries plus little vanity kits I didn t experience any of the dirtiness others have complained about The room for night 1 superior twin was small but nicely decorated victorian and clean Beds were short though and I m 180cm The superior double room we ended up getting night 2 4 was actually very modern and not styled like the pictures at all I thought it was pretty but my bf preferred the older style Bathroom was very spacious and modern seemed new and there were sockets everywhere including direct usb sockets For just 100 a night I think this is one of the best places to stay Obviously better places can be had for more I think people here give bad ratings because they are used to paying this price for better hotels yea in cheaper cities not London Would definitely stay here again 