 There was dried blood on one of our pillows We ordered fresh orange juice for room service to our room and it was watery cheap orange squash We had to call down to reception to request dressing gowns and slippers and then when they came the material was cheap and scratchy and smelt like laundry bleach Also the valet car park is extortionate at 24 it s better to park at nearby Westfield for 9 However to the hotels credit it was a lovely staff member that told us that information
 The hotel is beautifully appointed The decor and furnishings are beautiful The shower pressure is nice and firm and the enclosed wet room in the bathroom is a nice touch The staff were very friendly and they upgraded us for free 