No Negative
 I booked this as a surprise for my beloved I arrived early to check in and was delighted to receive a complimentary upgrade to a suite later we were treated to a bottle of Prosecco to celebrate our special night The iconic building is ultra modern and every detail of our stay was perfect from the incredibly comfortable massive bed which was like sleeping on clouds to the super soft bathrobes the Hermes toiletries plus the fantastic use of modern technology that allowed us to customise everything in the room including mood lighting and underfloor heating Our time spent in the indoor pool jacuzzi and steam room provided the perfect way to unwind from the stress of the cold grey London reality outside All the staff were wonderful the service was absolutely first class 