 The promised direct access to O2 had NOT been completed yet was not me tinned anywhere and even advertised as a selling point As stay was for 3 days of C2C at the O2 this was a disappointment especially as could not get access to hotel for overnight and hour at the end due to massive queue for public transport Luckily weather was good for the extra long way round 
 Location views decor and service attention all top notch Gteat new addition to the O2 offer and for London travellers with exvellent public transport next door Will definitely book next year again and look forward to direct access to O2 by then as promised 