 Our room was next to the staircase The door to the staircase didn t have a silencer or slow shutting mechanism so kept on banging shut everytime someone went through it Made sleeping difficult we were woken up at about 5am by it Told staff about it in the morning 8am and they just asked if we had reported the problem to a member of staff Also 2 of our rooms on the 3rd floor had no WiFi 
No Positive