 The room was a bit cold when I arrived and the temperature wouldn t rise no matter what I did I asked the staff for help and they ve helped promptly by turning the heat up a notch from some central device of sorts No free wi fi which is always disappointing for a 5 star hotel They can arrange car service to the airport but it s a pretty expensive one 
 Highly responsive staff friendly and professional Great location good connections and a nice bar and restaurant 