 On arrival i reported telephone not working no kettle and bed side lamp not working Kettle replace straight away 30 mins later a telephone guy came but after about 30 mins said he could not fix it He would return tomorrow When we left the lamp still had not been fixed and the telephone was inoperative Hence we could not use room service which ruined the stay of being in a very elite hotel and we had to go upstairs and order what we should have had a phone for 
 Location just 10 min walk to tube Princess Diana s home and park 5 mins walk across the road Staff very friendly and Helpful King size bed and large room very clean Breakfast and staff excellent Wifi available for free excellent food 