 The welcome staff in particular one woman was very rude to us as she looked down her nose at us as if we weren t worthy of staying there which made us feel uncomfortable As there was a mix up with payment we sorted it in the end however she made us feel as if we didn t belong there However the consierge staff were amazing so friendly and so so helpful along with the breakfast staff and spa staff 
 I liked the wide range of breakfast selection and also the location was brilliant as it was right outside a metro and was in walking distance of many famous landmarks we wanted to visit 