 Although the receptionist was helpful she overcharged me for the hotel which was fine everybody makes mistakes but the hotel charged me for my own refund of using charge against me for using a debit card which i find awful 
 The Receptionist was very helpful and changed our rooms as they needed to fit another bed for 3 people Also let us check in before 2pm as we arrived early It was about 10 minutes walk away from the closest metro Facilities were very good Beds comfy 