 This is a 1 000 room hotel but the facilities don t support it restaurant pool etc are all on the small end for a hotel much smaller than this Wait in a long queu to go to breakfast sent off to ballroom with makeshit setup because restaurant full Staff and mgmt can t keep up with their size With high volume of staff a lot walking around aimlessly and not well trained 5 staff members pass you and you still can t get a coffee refill One assumes you have a view of the river and Big ben but the MAJORITY of the rooms face the other direction to buildings and very dark To get any view it is a very costly upgrade to almost the price of the original room Not service oriented Felt like I was in a factory Advertise for families but assumes children sleep on an uncomfortable pullout May work for a toddler but that is about it Would never stay here again 
No Positive