 Dirty towels dirty bathrobe bedroom floor dirty Bed not made properly duvet just pulled up Cups not cleaned and coffee not replenished Spoke to reception and they said would sort but didn t Had to speak to a cleaner to arrange for coffee and cups etc Friends room had builders dust in their wardrobe and couldn t put clothes in it They told reception but nothing was done about it Bar man on second night requires further training as put lime in drinks using his fingers Although staff were friendly they didn t deal with any of our issues and that is from both rooms we booked There are ear plugs in each room and I never need them but I did in this hotel It is a nice hotel in a good location but for a property that is newly refurbished it needs to be far better It didn t spoil our trip but it is not a cheap hotel and we expected at least clean rooms 
 Staff were friendly and great location 