 The room was cold impossible to raise the temperature thanks god we didn t stay long There was no towels in the room when I complained we finally received very old towels pour quality There was neither soap nor shampoo and the maid in the morning woke us up at 8am although I didn t ask for it because it was the weekend and a second time at 5 past 8 When I opened the door to complain the maid was rude The area surrounding the hotel is not safe in the night and some of these people gathered in the loby Furthermore in the morning we saw an old man in pijama walking to the shop I expect this kind of hotel in Karachi not in London This Hotel is a disgrace for the name HILTON I will never go back there and definitely never recommend this hotel I have slept in pour quality hotels in Russia Bulgaria Poland and Romania before the perestroika but I knew what to expect But this there are no words to describe 
 The concierge was the only professional 