 Nothing really I had only one issue on the first day with a room service misunderstanding which was quickly efficiently dealt with 
 I travel a lot for business pleasure This is a VERY nice hotel to which I shall DEFINATELY return All The staff are extremely friendly helpful particularly Mr Sabir thank you The rooms are super clean beds very comfortable rooms tastefully decorated the breakfasts excellent The lounge bar in the Lobby is a great place to relax meet friends or business associates serves an extensive array of cocktails wines spirits snacks a delicious high tea The position in Shepherd s Bush makes it easy to get around London if you like shopping well it s on the doorstep of the HUGE Westfield shopping centre Overall an excellent reasonably priced choice for this quality Hotel for a stay in London Recommended 