 The heater didn t work as it is June and the hotel automatically turns it off but it was unseasonably cold and I was uncomfortable slept poorly The front desk staff the next morning told me I should have informed them and they would have brought me a heater The bed pillows were too fat for my taste I like flat pillows and pipes in the walls hot water perhaps were clunking and very noisy in the morning from about 6 a m I was on the first floor 
 The large bathroom has a power shower and separate body showerhead there were four big fluffy towels tea kettle and espresso maker big room for London very clean throughout nice restaurant downstairs and chill out space with books etc selection of newspapers and fruit good wifi tasteful decor 