 We were placed in the disabled room which we thought would come with all the mod cons as per our previous visit Sadly it didn t Furthermore the TV couldn t connect to your phone so to stream Which was a disappointment as you were led to believe it could Sadly the bar wasn t 24hrs nor was the restaurant on the premises These didn t open until 5pm So a lot of potential business was lost especially for those who didn t want to go into Excel Centre 
 The d cor was welcoming and so were the staff The tech was a pleasant surprise especially in the bar area Reception was bright and cheerful Gym was simple however sufficient equipment to use The sauna was lovely too although sadly no lockers 