 The room we stayed in was in need of a bit of a refurb The wallpaper looked tatty and blinds were broken this was a little disappointing and I did contemplate asking to be moved However we were on a tight schedule for the day so didn t want to get upset over it Rooms are very small 
 The staff were all SO helpful and very nice They all made us feel extremely welcome and were very attentive They also put a card with some chocolates and fruit in our room as it was my partners birthday something I had only mentioned over email beforehand when trying to find a restaurant for the evening of our stay this was a lovely touch The hotel its self is beautiful and in a great location right next to Hyde Park A short 3 minute walk to Queensway Tube Station and a 6 or 7 minute walk to Bayswater Tube Station So very easily accessible It also only takes around 10 15 minutes to get to the hotel from Euston bonus The value for money is great 