 The bathroom was not equipped with the shower gel and had one shower towel The shower had not been properly cleaned as the base of shower has soap residue which I have taken photos of The sauna area had a strong smell of urine and the steam room had a terrible smell at which point my mother left as she was so disappointed The following morning we went down to order breakfast but was left standing for 25 minutes before deciding to go and question this at reception The receptionist just looked at us with a blank look and then looked at her collegue who was dealing with a customer of her own The showers were cold throughout we even ran the water for up for 5 minutes before attempting to take a shower with NO luck 
 Nothing I was a terrible experience I took my mother as she had flown from America for her birthday Upon arrival the receptionist was very sad looking and booked us in on a very unpleasant manner 