 Our encounter with the room service supervisor manager was very hostile He came knocking at our room to yell at my wife that the towels hotel supplies is complimentary and is not free flow Due to his hostile reprimand my wife has to invite him in to the room s toilet to prove to him there is only an extra set of towels supplied 3 sets in total Hey we just moved in after 20 hours journey we were very tired and need a good shower That s the reason we asked for an extra set of towels The attitude of room service manager supervisor suck 
 My wife and I have been regular guests of this hotel since 1996 The familiar decors and setting bring us back many good memories of staying in Britania at Canary Wharf 