 1 Self service tea and coffee and toast in the breakfast room 2 Breakfast menu on each breakfast table 3 More attentive and friendly staff in breakfast room some were good some were less so 4 List of recommended restaurants in London local area 5 WI FI instructions in the room 6 Label the electronic curtain closing button to Curtain 7 Instructions for using coffee machine and where ON button is 8 Instructions on how to use shower
 1 Room was lovely and of a high standard 2 Reception and Concierge excellent 3 Quick to respond when I was sick in my room and very kind too 4 Concierge rang around to book us a restaurant on New Year s day very helpful 5 Tasty cookies available at reception 6 Welcoming environment overall 7 Fantastic location so close to the Tube and attractions such as Buckingham Palace Westminster Abbey Houses of Parliament etc 8 Local area lovely