 Finding someone else s personal invitation in our room No English Tea had to ask only fruit tea in the room No mini bar price list and why on earth are Pringle style black tubes in the fridge containing a phone charger and another one containing condoms No hotel info pack had to look on the TV Bath water was luke warm not hot Bath plug was difficult to open Toilet plumbing was poor Shower pressure was poor Breakfast layout was disorganised Walkway between the O2 and hotel was closed Blood spots on the bed linen
 The bar on the 18th floor attitude of the staff 