 Food orderd from room service was not good not tastey Checking out was very diassapointing as Ms Canidice did not understand and follow my instructions in regarding the final payment Also her manager Livia was not helpful I think Both should not work in customer service as they both lacked many skills This has been raised to their manager I will reconsier staying in the hotel in my next trip to london 
 As returned guest i liked the check in experiance Mr Jaspher was excellent to us Nice rooms quick service Good breakfast