 Not being able to get your own ice The Restaurant was pricey was good but not excellent Had better in London for less 
 The location was excellent walk to Westminster Abbey The London eye bus tour The room was very comfortable the shower was excellent The only bad thing was if you want a small ice bucket or a beer you can t bring it up from the bar you need to call room service Thought that was a bit crazy The concierge service was great A bit posh but really nice The sheets towels pillows were great quality A lovely stay 