 My wife has been seriously ill for over a year We had to travel to London at short notice for her to receive urgent treatment at 7 00 am on the day of us leaving the hotel so our stay at the hotel was short I ve got to say that the hotel was very clean and of modern design but for some reason known best to the hotel staff we were allocated a ridiculously small and extremely uncomfortable room number 309 We felt as though the hotel had taken advantage We will never stay there again 
 Reception staff