 If I would say one negative it would be that the rooms downstairs do hear a fair amount of noise through the ceiling when guests come through the front door It is not all the time and not enough to warrant a room change but it is a shame it is so well sound proofed from wall to wall but there is that slight noise there HONESTLY THOUGH this is finding a minor fault and not something that would put me off staying 
 I have returned to the Park Grand Lancaster gate around 4 or 5 times now I believe it will always be my number 1 choice in London now The staff are great Really helpful They are accommodating to your needs from the moment you arrive until you leave It is just a very tightly run ship that prides itself on customer satisfaction Location is fantastic I love that part of London shops restaurants transport and easily in town in a few moments The rooms are great Elemis toiletries are a lovely touch My Club Twin is such a good size I honestly would find it hard to pin point a negative Great stay Cannot wait to stay again 