 I wrote email to the hotel before went to Milan about the route how to get to the hotel from airport as it s my first time to go to Italy After a couple of days I didn t get any response I called the hotel from Australia but the staff answered phone could only speak limited English I mentioned the email I sent she said she would ask her colleague to answer my query through email However I didn t receive any response after I sent the second email After a long journey to get to the hotel I asked for the Wifi password the staff was very rude yelling to me that it s on the wall of the room 
No Positive