 The air conditioning in our room was exceedingly noisy so much that we decided to switch it off and sleep with an open window Not a huge discomfort but not adequate for a hotel of this level had we stayed longer or in a hotter period I would definitely have complained to the staff 
 We were in London for a city break and the hotel s position was perfect 200 metres from Tower Hill 50 from the underground station Room furniture cleanliness and services are what you should expect from a five star structure The swimming pool is a big plus if you are staying for more days Price adequate to the level and position of the hotel 