 The room was tiny Not too bad considering that we were always out and about but there was no space for a fridge or even a bin Nice view from the top floor tho we could get a glimpse of the sacre cour The bed didn t work for me and my partner It was a painful 3 nights of sleep The mattress was hard which I normally prefer but You could feel the springs which made it somehow uneven also the pillows were not great The Wifi was painfully slow 
 The Staff was very helpful especially one member in particular who showed very kind manners and he gave us some good tips I noticed that he was always busy helping other customers too I don t remember his name but he had a light brown quiff For me he is an asset for your business and he on his own deserves the full score on this category The free complimentary coffee and snacks were such a nice and unexpected surprise and I must had they were really high quality too The area around the hotel could be a bit rough at night with some colourful characters standing on the corner of the streets HOWEVER you need to consider that A we were really close to the transports and B the hotel is walking distance from both pigalle and Montmartre so you need to expect that 