 I had requested an early check in only an hour before normal check in time we were left for nearly 2 hours in the lobby just off reception and kind of forgotten about We were asked if we wanted to be transferred to a sister hotel in Holborn I said I didnt due to all the amazing things I had planned in the area so the lady said she would be back in 5 mins 40 mins later a coach load of people were checking in and our day was cut shorter because I had to go looking for the lady who was dealing with us eventually we were able to check in The continental breakfast was pretty standard but you should be allowed a pot of tea in the morning not just one cup 
 The beds were very comfy felt safe I loved the pillows the shower was hot and worked something which we always find to be a problem and for two sisters staying together it s great that we had loads of mirrors and plug sockets I knew I booked an amazing location but seriously this is the best location for EVERYTHING I had planned Tea and coffee and biscuits were replenished everyday and our shower condiments were as well which was lovely Staff were friendly especially the cleaning ladies 