 I booked as a genius member and one of the perks was welcome drinks Staff were rude and said that because they have a lot of genius members they don t do them I d also emailed to give a heads up we were celebrating a 50th birthday and got no reply In the end we got welcome drinks and the manager was great gifting us a bottle of champagne The reception staff however were unhelpful and rude and I had a few run ins with them during my stay 
 Lovely modern hotel in a nice location 