 A couple of little things 1 We were in out of our room which seemed to cause some confusion around getting our room serviced if staff were requested to come back a little later 2 It wasn t until the last day when it was explained the cups glasses taken from our room weren t replaced until after 4pm Both could be resolved by better staff communication 
 Excellent welcome and support from the front desk including in booking shows etc Very good buffet breakfast and a reasonable range of wines and other drinks in the bar Outstanding location near the Gloucester Road tube restaurants and pubs and museums parks Our room was a good size comfortable although the shower in the bath in a tight ish bathroom might be a little difficult for some personally I d replace the baths with just showers A little quirky adventure navigating to our room the hotel grew from joining a number of prior apartment buildings but great character 