 nothing at all 
 The staff are so nice and friendly to me First impression start from the bellman they are expected my arrival he addressed my last name correctly Thai s lastname is super long and difficult to pronounce and leading me to check in counter and I sent requested for early check in prior my trip as my flight arrived London at 6 30 am I didn t expect much because normally it might just give me check in 2 hours early but when I arrived it s around 8 00 am and they are so kind to check me in right away The hotel is very beautiful X mas decoration is so gorgeous The location is very convenient with walking distance to Holborn station The room is spacious and clean breakfast is very nice overall I love everything and enjoy my stay at Rosewood London 