 The stains on the carpet and the grubbiness of the the windowsills and walls Torn net curtains and also grubby Mildew in the shower Broken button on the toilet flush Double glazing jammed in the open position so you could hear traffic We were in room 1019 very tired and so was the corridor 
 Comfy bed and large towels and dressing gowns Tea coffee making facilities Fridge in the bedroom Had a nice meal in the restaurant 