 The hotel didn t provide water no kettle This is inconvenient as I had to buy my own water it s heavy My room was not replenish with new smaller towels and I wonder why This is the part that annoy me 
 The front desk staff are very helpful provided excellent service They even have the same name I forgot though They re cheerful always smile The concierge Mr Maximus is very patience and explained carefully when I booked the outlet shopping The restaurant kitchen staff are very efficient helpful when I ordered take away before leaving for airport since the place not open yet I was there earlier Thank you for such wonderful service experience 