 There is no free Wifi in the room The room service gets sometimes confused and chaotic You need to call them repetitively In general it felt more like a regular 3 in terms of staff experience though the check in and check out were extremely efficient The rest of staff was ok but not extra helpful or cheerful You do not get that personalized feeling or warm welcoming face when coming back or going out One feels very anonymous 
 The hotel is conveniently positioned just outside of city centre but still close to any attractions and just next door to a large shopping mall The facilities are little bit old but they are kept in perfect shape The bed was really comfortable And breakfast had a good variety of choice and healthy options though it might get a little monotonous after few days It is a good compromise between location value and good transport connection The underground station is just 250 M from the property And there is a bus stop just opposite of hotel entrance which will take you to Notting Hill Hyde Park or Hammersmith directly The rooms are solidly equipped though one fights for a space a little The choice of TV programs is English only but with a good variety 