 Top floor was fine but lifts were slow Room was small but it did the job However the bath sink shower arrangement doesn t work Rip out the bath and the sticky taps and plugs this will give more room for a decent shower Breakfast was a disappointment Why is a poached egg like rubber 7 staff to clear a handful of tables at breakfast Plus the chef I would say a little over heavily staffed and so not needed Carpet in dining areas needs replacing Another guest was told off for opening a window All a bit embarrassing really I could not understand one of the waiters who appeared to struggle to speak I asked him twice to repeat and after the third attempt I gave up and ignored whatever he was trying to say I may have appeared rude but I could not understand him On top floor could still hear road noise so not a quiet night 
 Location Easy access to tube and park Room was very clean To stay in a central location at this price was reasonable Our room was ready early which was a real bonus for us Reception staff helpful and friendly 