 We are a couple with 2 kids and we rented an apartment It did not work the TV the Refrigerator the toilet the windows did not close At the reception the only solution that gave us was we stay in hotel separate rooms Not accepted we separated and 22h said there was responsible person who wanted that we could not go to sleep the other hand the problem is we had already paid advance They were very rude and arrogant More inform you that the apartments are away from the hotel and that there is no mention of this and that the apartments have no lift 
No Positive