 We were disappointed with the executive suite very small window opened out on to the service yard not at all executive The room service was VERY poor It took three attempts to get the basics of a very simple order any where near correct We ordered a Afternoon Tea which was supposed to consist of a selection of sandwiches and cakes along with cream scones and strawberry preserve we got two scones and cream no preserve no knifes no milk when eventually preserve was brought it was marmalade at which stage we just gave up There was a lot of noise throughout the night people running up and down the corridor and slamming doors 
 The lady on reception was friendly