 This hotel opened recently and still has some kinks to work out Check in took a long time The air conditioning in our room did not work if the lights were off even if the room key was in the power switch Our room was not serviced until 4pm and then towels and toilets were not replaced and I had to call down to reception 
 Staff were very friendly and helpful Excellent location 10 min from Westminster 20 min from Trafalgar Square Covent Garden Borough Market etc 