 Staff needs to be more friendly Staff needs to listen to instructions at check in I reserved a superior room with no connecting doors but I got a small room with connecting doors they then corrected the mistake Asked for an iron and ironing board made me sign a receipt and then took the iron after a few hours without my consent FYI The iron board is too large to fit into my luggage Rooms too warm FYI the AC needs to offer adjustment down to 18 degrees not only 20 The bed needs to be softer
 Nice Location next to Duomo Excellent Restaurant authentic Italian food Modern Rooms with good amenities Clean Rooms