 for London the rates are not surprising and although pricey this is still not a 5 hotel and don t expect luxury treatment Toiletries are limited only one bottle of shower gel shampoo and body lotion per day per two persons No hair conditioner no earbuds no seeing kit no shoe polish etc You won t be finding a chocolate on your pillow we only got one face towel to be shared among two persons and two shower towels As a standard everyone should have a separate face towel This really is not a budget hotel no socket in the bathroom so you can only dry your hair in the room there was no minibar in the room there was a fire alarm at 9am Hotel staff were not around and were not informing guests if we should evacuate The reception desk And housekeeping weren t answering the phone and we couldn t get any information if it was safe or not 
 the location is as good as it gets in the middle of all main attractions very close to the Embankment and Charing Cross tube stations and you can walk anywhere I ve stayed at many places in London but this was by far the best our standard room was very spacious and very quiet despite this very central location we did ask for a quiet room You don t get woken up neither by street noise nor by other guests passing by your door the bed was large and very comfortable and wifi was free and good the bathroom was small but clean the hair dryer as very good there was a little kettle and complimentary tea and instant coffee There was a filtered water dispenser in the corridor close to our room and you could fill up your bottles anytime 