 Only slight downside was the free wifi was really slow which may have been due to our room location Staff tried to help by giving us an option to change rooms to one with a better signal so all in all great staff 
 Only stayed one night but we were pleased with the facilities and location A bit expensive but typical of London prices The concierge Iggy was really helpful and knowledgeable as you d expect from a concierge but he went out of his way to be helpful with recommendations and was always courteous and calm even when we witnessed an impatient lady demanding attention 