 Unfortunately I got a room next to the kitchen extractor fan which was VERY noisy Room 247 by the way The first night it stopped at 11 p m so that was all right but the second night it did not so I hardly slept at all However when I mentioned this at checking out I was compensated with having my breakfasts taken off the bill and promised a free upgrade next time I come so I ended up feeling more pleased than I had thought I would be I have stayed at the Russell several times before After my sleepless night I thought this was the last time but because of the way my complaint was dealt with I will certainly return 
 The staff were all friendly professional and helpful and the location is great The hotel building is magnificent although the rooms are pretty standard 