 1 On the day of my checkout I was heckled by your staff at the reception and asked to pay 74 Euros for using the mini bar I had specifically asked in very clear words the hotel Concierge Mathieu on 9th August about my full liability and if I was liable to pay anything additional other than the amount of 1940 Euros mentioned in my booking He very specifically mentioned that I had to pay City Tax extra and NOTHING ELSE apart from that Further for your information I DID NOT USE my mini bar and even had one of your room attendants empty it on the very first day so I could not have used the mini bar as being claimed by you I had to specifically give a written request to confirm from the room attendant that I had indeed had her empty the mini bar I have attached the written request here I have also attached the bill for the hotel stay and had it countersigned by the staff at the reception where his Cashier ID is also mentioned 2 I had to catch a flight that day and your hotel caused me aggravated mental harassment Further my sponsoring company had arranged for a bus from their seminar venue to take us back to the airport Due to my precious time being wasted by your staff I missed that bus and had to take a Cab to the airport which cost me around 95 Euros for which none other than YOUR HOTEL IS RESPONSIBLE This is when I had specifically asked your hotel staff the previous night to give me a receipt of the bill and clear my account as I would be leaving early morning But they told me that the formalities wont take more than 5 mins and would be done in the morning itself Even after requesting you I was delayed by your staff 
 What I did like has actually been clouded by the things which tormented me 