 The staff at the lobby bar were overwhelmed at times and some dishes coffee went cold before being delivered to you and they don t have microwave there they must travel back forth between floors what is a problem when there s just one staff and 7 customers But what is even more INEXCUSABLE is that they lock up the doors to the rooftop terrace and only open them at 10am So if you have an early check out and would like to see the view forget it We asked the reception guy to open the doors and he said he is alone at the desk and can t do it well obviously they are understaffed overworked Meanwhile the Rooftop Terrace with view not only on Sagrada Familia but whole Barcelona is THE REASON to choose this remote hotel location To what good if it only opens after 10am 
 Jon at the reception was very kind and very helpful and explained everything with much patience and even explained us about the city locations and drew on a map what is where to see so he left a great impression as did the view from the room that we paid extra for that view of course Exactly as expected Sagrada Familia from your bed 6th floor room The interior design was very pretty as advertised Had dinner at the Rooftop Terrace and it was extremely delicious Breakfast buffet was very delicious and generous A pity it isn t served at the Roof Terrace but at some random dining area downstairs Took it to the room The night before asked if it is possible to take breaks to the Rooftop Terrace and was told yes Upon arriving with a huge tray to the cumbersome door of the said rooftop it was locked 8am What a bad surprise in a hotel that otherwise was almost perfect 