 1 when entering in the hotel there are steps to get receptions with luggage it is very difficult nobody helping 2 in the shower for my room 201 water was changing temperature permanently and it was uncomfortable and very dangerous especially when have bath for baby when ask to solve this problem staff send technical but there was same problem I don t recommend for this hotel 3 in this room there is not noise resistant from outside from corridor was hearing any people walking elevator moving from neighbor room any talking this was 4 of best western but for my opinion it is not more than 2 star
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