 I booked a romantic weekend with my wife for 2 nights First they got us a room with 2 beds despite my request on king size and the double beds are very small Then they had us wait 1 hour despite being 4pm already to move us to a terribly small room with awful view but king bed I requested again a better one We saw the new room which looked nicer but we waited in front of it for 20min to wait for keyes Eventually I went to get them myself Once in the room we realized this was a handicap room which ruined our totally We had to go to the opera so I didn t request another move I went down to express my disapointment with someone more senior and a lady Stephanie helped out and told me she will move us to a better room but tomorrow as they are fully booked She was very kind but that was about the only positive thing about this hotel Once we were back we had a hand written note with a very bad bottle of wine The next day we did get our room which we were supposed to but I must say the interior is very tasteless The hotel looks as it has only 4 stories but that is for the facade In the back they made 2 3 extra floors and the result is small and low rooms I could literally touch the ceiling We found out from friends that this used to be Mandarin Oriental and you can see they saved on renovation and the interior is a tasteless lack of concept worst than airport Hilton hotel not worth the 300 eur a night I don t recommend 
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