 Arrived and found a shard of broken sharp porcelain on the bathroom floor as well as an old toothpaste cap Let the front desk know and it never happened again Stayed in room 701 the glass bathroom door makes a loud cracking boom sound when you close it Advised front desk they said they would have maintenance fix it as we were sure it would break Stayed 5 days it wasn t fixed I think it s an installation problem We could hear the trains on the top floor but it was a low rumble so no problem for us The bed was so comfortable the first night which led to SEVERE back pain for myself after 4 nights sleeping on it The hubby s back was also sore after night 2 It s 6 days later since arriving home and I m still bent over in pain I m a healthy 30 something and walk everywhere this bed is too soft If you have any pre existing lower back problems do not stay here until they buy new firm beds 
 Location is a 10 15 minute walk from Passieg de Gracia Closest metro stop Provenca Staff friendly and helpful Felt secure in the room Terrace a nice touch for smokers Bought the hop on hop off tour package through front desk which was a great way to get introduced to this city Eix Central cafe is close by and they make a mean cappucino for non tourist prices Staff let us check out at 1pm with no extra cost and we also utilized the luggage storage which was very convenient A few English channels on the tv and you can hook up your laptop to the tv if you want to watch movies from your laptop on the big screen I would stay here again if they got beds that provided more back support 