 The Ask Alfred package fell way short of previous experience I have 3 grandchildren and two enjoyed a package of a Hamleys teddy jelly beans a bathrobe and slippers and an ice cream of their choice delivered to the room Sadly not for the last grandchild The teddy was of market stall quality no jelly beans and no ice cream We had to ask for the bathrobe I was given a 20 discount on the cost of the package but this did not make up for my granddaughter s disappointment 
 The room was very comfortable and clean The use of the Club Lounge on the 7th floor for pre dinner drinks and breakfast was greatly appreciated 