 A short guide to the facilities avaliable in the hotel a map of local restaurants etc might be useful to visitors Although we weren t personally charged for internet service there is normally a 10 per day room charge free in the lobby area and we did overheard several people complaining about it most hotels now include this as standard We didn t have breakfast in the hotel having just tea and a few slices of toast apparently wasn t possible although listed on the sample menu provided in the Room Service leaflet told in the restaurant by the waiter that we d have to take toast and jam from the buffet and would then be charged as though we d had the full English breakfast 2x 20 possibly a misunderstanding because of a slight language barrier but annoying 
 The room was surprisingly quiet for central London after an initial complaint about rattling air conditioning we were moved to another room on a higher floor the bed comfortable and the en suite was well laid out and of a decent size The staff were very polite and helpful and the manager kindly offered us glasses of champagne after discovering it was our wedding anniversary that weekend Would definitely consider staying here again when next in town 