 The rooms are very outdated and badly in need of a refurb The TV didn t work had no channels and no instructions but I didn t ask as I wasn t that bothered The first night my air con was so noisy I couldn t sleep They couldn t fix it that night so I went and spoke to reception again in the morning and they sent a maintenance man who repaired it quickly It was disappointing that this fault had not been checked and repaired as part of the room inspection cleaning work before I checked in No discount was offered despite my complaint about being unable to sleep and they could not give me another room instead Overall this hotel is cheap for a 4 star and there are very good reasons for that I wanted the central location so I got that but for the same money you can get much nicer a bit further from the Duomo I think 
 It is very well located