 on arriving were sent to a room which had been used by previous visitors Bed had been sat on dirty coffee cups rubbish in bin and on the surface Reception had sent us to a room change without telling housekeeping We were transferred to a smaller room at back of hotel Very small and tired looking room Chipped old painted furniture and tired wallpaper Mould in grouting in bathroom bathroom need a steam clean The toilet was placed in such a small cramped space was hardly room to use it Tea and coffee was not replaced daily The tiny piece of soap was not replaced as it became a slither Pillows were different shapes and sizes The view was directly into the Hillfiger offices to the rear Breakfast was so expensive we gave it a miss The redeeming point was the friendly attitude of both housekeeping and reception staff throughout our stay A standard room may well be basic and have less features but should still be fresh bright inviting and have all the comforts for a restful stay The rooms need upgrading 
 Only staff at reception