 We were a little disappointed that although we had gone through the checking in procedure we were then told we had to wait only to return to find a massive queue which we then had to join despite having already signed everything and authorized cards etc Having asked for a quiet room we were disappointed to be put in a room bellow which there were building works going on We did complain and the noise stopped but it was an irritation 
 Handy for the tube into London and also within walking distance of the Albert Hall and South Kensington