No Negative
 We loved the personal touch of the gift left for my husbands birthday and the birthday wishes on our arrival by staff all of the staff where wonderful it made our stay extra special as we where attending the Queens Royal garden party at Buckingham palace and to exit the hotel and have Philip and Marco looking after us was wonderful Thank you all for making our time at Strand Palace hotel most memorable We will always book there when ever we visit in the future as we have in the past we have never been disappointed 