 Room was nice and contemporary the bathroom sliding glass door is not practical makes too much noise when opening and closing especially in the middle of the night when others are sleeping AND it is far from sound proof when showering and getting ready while others are still sleeping 
 We arrived at 8 30am and the staff offered us an option for a room right away which was reasonable and allowed us to clean up before hitting the sights in London Great Although the view was far from good it didn t matter to us since we were leaving however NOT sure they should have charged us extra given the view I think if you are going to charge an extra 30 pounds for early access then for the money something should be provided like a view But we greatly appreciated having a room to store our stuff and clean up after such a long flight from US 