 There were only two things we didn t like the bathtub that was high and about 30 40cm thick so it was very hard to get in and out and I am afraid short and old people can t get in and out and it might be dangerous Having experiences in hotels in Europe I might say that sometimes there are beautifully designed bathtubs sinks faucets showers but when you use them you want to cry I wonder why designers and of course buyers don t try to use them first The other problem was light It is strong for eyes and make strange brightness so that I couldn t do make up in the bathroom but at the window Light around the mirror is strong but makes only shades on the face and make you half blind The first day we were more than satisfied with the breakfast so we were much more disappointed the second day When we arrived at 6 30 there were just some croissents filled with cream and jam and some cheese and ham We couldn t eat croissents filled with jam with ham Some people who might have been in a hurry had only coffee and left the hall The breakfast was ready at 7 00 when we had to leave Leaving the breakfast hall I asked the lady what time the breakfast started because we were thinking it might be a special national holiday She said 6 30 and when I said it was not ready at 6 30 she said Wasn t it That made me angry and I wanted to say more but I didn t want to spoil my day It was too bad that I didn t take a picture when we arrived to have a proof Just a simple excuse for being late would made us leave the hotel in better mood That staff should be fired if the hotel wants to keep old guests and get new 
 We came to Milano by train only for two nights so we decided to stay in a hotel near the central railway station There are many hotels so it was hard to decide We always stay only in 4 or 5 star hotels but we know 4 star isn t always 4 star I think we chose the best hotel among 4 star hotels in this area Hotel was built just one year ago what means it is very clean and in the best condition The ROOM was not so large but big enough to open big suitcases It s built in modern design with unusual but wonderful colour combination BEDS were firm and very comfortable There s a kettle in the room with complimentary coffee and tea and air conditioner was working well BATHROOM was large enough and there was bidet too Towels were big and of good quality There was a pair of slippers but we missed bathrobes The Etro bathroom amenities were very good The best things of the hotel are location kind staff and complimentary light dinner STAFF at the reception were very kind what make your day when you check in At dinner we liked GIOVANNI who was very kind and helpful with a smile on his face and a housekeeper was very kind and helpful and did all what we asked her for The LOCATION of the hotel is really the best The entrance of the very convinient subway is just at the entrance of the hotel and the railway station is just across the street You need less than 10 minutes to the center or popular Via Montenapoleone and the subway is very easy to use We just came from New York where we were shocked at very dark subway The subway in Milano is clean easy to understand and safe The BREAKFAST was good and the light DINNER that is included was much more than we had expected Really great dinner with many kind of dishes and a lot of vegetables meat seafood fruit cakes Really great If we visit Milano again we will stay here and I would recommend it to everybody I think we will visit Milano just to stay in Glam hotel 