 On event nights the bar on top floor gets so full you can t get in It was a shame as we had tried to go there before the event in the afternoon but it didn t open until 5pm We were only staying one night and it was first visit to this hotel so would have loved to experience the views from the bar at night The other bar was open so we went there but still had to queue for 40 minutes for drinks at 10 30pm the servers did not serve people in order of arrival which was a little frustrating I was queing alone next to another woman and the big groups of guests or couples were served first despite me pointing out that I had been there before them to the bar staff This put me off and was a shame as we probably were paying the same price to stay there and everyone should expect the same service whether a returning guest or a business guest or simple a guest staying for leisure purposes If you like firm pillows ask at reception as the pillows in room are like marshmallows 
 Rooms very clean and spacious Lots of extra touches and room ready before we were due to check in which was great The breakfast choice was fantastic High quality food and staff so welcoming It was very busy but still they went out of their way to serve with a smile The speakers in the bathroom are a lovely extra surprise and enabled us to play music via Bluetooth Could even listen to the news in the shower View from bedroom great too Quality of sleep great no noises from other doors closing or anyone walking down corridors or traffic Very impressed 