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 Processo on arrival as we walked through the door Room upgraded as we were on our honeymoon with chocolates and flowers waiting in the room all for no extra cost Staff were so friendly and attentive Amazing four poster bed and shower bathroom so luxurious and well stocked with spa quality toiletries Ideal location which would be hard to beat for our requirements Loved stepping out onto Shaftesbury Avenue surrounded by all the shows and right across from China Town 