 We stayed in the family room which slept 4 people it was comfortable but freezing we were cold both nights the reception gave a blow heater to use for our last night which we didn t feel safe leaving on all night This is my second time staying here and I find the staff quite cold and unwelcoming I m a massive believe in customer service in any role you do and the front of house staff seem uninterested and unhelpful Customer service is key I simply can t stress this enough Maybe smile more to begin with 
 The beds are extremely comfortable