 We found some of the staff to be very rude first by making us wait 10 minutes to check in when there were staff available to help us straight away and again when we asked where the local supermarket was they responded with they were all closed and told us this is Vienna this meant nothing to us as at home our supermarkets are open until 11pm or 24hours and we would still need to know where the local supermarket was for the next morning This was very unhelpful and after an 11 hour flight we did not expect to be greeted in such a way We were also missing an iron in our room which we later had to ask for 
 Clean big bed air con was good quiet and nice view from the windows The CAT express line is pretty much a 10 15 minute walk away so would recommend this rather than getting an expensive taxi the train is actually quicker too 