 I ordered room service food and unfortunately received a lobster risotto instead of the mushroom risotto I had ordered I am vegetarian and also have a food intolerance to seafood So I spent most of the night with an upset stomach and in the bathroom I informed the Reception twice of my predicament I was not offered any reduction on my food bill and I had to pay an extortionate amount for a lobster dish that I ate two spoonfuls of and that ruined my visit I have since attempted to contact the hotel three times once through email a second time through Booking com and a third time through email again I have not received a response to any of my communications Extremely poor customer service 
 The room was spacious 