 Just one man on front desk was a bit standoffish when asking for directions on second day of arrival but I understand as they are pretty busy receiving travellers and managing their bookings 
 Majority of the front desk and staff were very friendly Breakfast everyday at hotel was great a good variety Location of the hotel was just amazing Both sides of the street had all the designer stores and Gaudi Preredo next block and another Gaudi Bastilo a street or two away Walking on that main street a few blocks from hotel you will hit Rambla and Catalunia Square Amazing location Was a bit pricey ie we paid over Australian Dollars 300 a night for 3 of us Will definitely stay there again nevertheless 