 Our room was too hot and the air conditioning noisy The duvet was too thick and the pillows were awful Other guests were inconsiderate allowing their doors to slam continuously as they came in late at night This seemed to reverberate along the corridor The bed side lamps are pretty but awkward But the biggest problem was the organised chaos of breakfast It was Sunday morning and the hotel seemed busy The staff in the restaurant did not seem to be able to cope with the demand for clearing tables serving tea and coffee or keeping the buffet food area well stocked There didn t appear to be anyone taking responsibility for a particular job in the restaurant It was a free for all staff wise and it showed 
 The hotel is very smart and oozes quality on first impressions The bed was sumptuous and the linen crisp and clean The reception and bar area are very attractive the staff on reception were reasonably courteous Complimentary coffee in the bar area was a nice touch surely a coffee dispenser in the restaurant would be better than every table having to ask for hot drinks at breakfast 