 The assistance was very poor We spend 4 nights without light in our room and I asked them to replace the lamp because the light was unstable but they did nothing Last night the lamp was about to explode and we smelled a smoke from the lamp What a disappointment 
 The location is nice as you can have a view to Thames river and cable cars Easy access to royal victoria station where you can go to london bridge and westminster in 30 35 minutes 