No Negative
 We had a wonderful 12 day stay at this boutique SLH hotel in Dec 2016 Jan 2017 period Overall staff from front desk concierge housekeeping and room service were professional friendly and efficient Bed was super comfortable and we had good sleep through out our stay The bathroom came with warm towel rack which is a plus in the winter The complimentary non alchoholic bar was a bonus especially with young children Water juices and milk were supplied without much problem The hotel is on a quieter side of Marylborne Mayfair border and about 3 5 minutes walk to the Marble Arch tube station We love this hotel 