 Staff are mainly untrained young people Checkin and checkout was a catastrophy Waited each time half an hour for my turn and then didn t even know how to handle their own software In addition I could not reach the room service by phone at 11 00 pm in the evening when I needed another toothbrush Breakfast a bit of old jam and bread not worth the money No one came to offer a second cup of coffee or tea during breakfeast Don t want to be too picky but for this kind of hotel and money you pay I expect sth much better this was more worthy to a youth hostel or budget hotel
 great location great rooms lousy staff