 I was over charged by 482 99 to which the staff said it is normal They said it will be cancelled but its 6 days already and it still has not been rectified When I called on the phone the member of staff was talking to me as if I am stupid and It is the way the system works I have never been to a hotel where they have over charged me and not by this much 482 99 is 3 different transactions made on the same day During my stay 664 66 was frozen from my bank account due to this stupid system that they have It is very frustrating as when I booked this through booking com I have asked to pay Cash on arrival yet the hotel has taken my money anyways the day before I checked in The total price should of been 218 PS I am pregnant and considering it was a nice hotel you expect the bed to be comfortable Unfortunately it was very hard Not firm but hard which has only made my back pain worse 
 There were 2 underground stations just across the hotel 