 Well we scratched our heads and could only come up with we wished the breakfast facility wasn t in the lowest level But the food was wonderful and again staff always very nice so who are we to complain 
 Very nice spacious room in quiet location close to Hyde Park and Kensington Gardens but not far from small shopping venues and local eateries And an easy jump on the Tube at Queensway for the zoom in to London central Staff was just as helpful and friendly as one could ask for 