 We had problems with both the initial booking credit card fully charged months early at time of booking when terms were to pay at property and with the initial allocated room due to excess elevator noise room was adjacent to elevator shaft with motor room above In fairness both problems were sorted promptly and appropriately as soon as hotel was notified Like so many hotels why provide expensive black out curtains and then have so many lights on electrical equipment in the room TV AV AC controls etc so that it is like having the Blackpool illuminations on in the room throughout the night Nothing better designed to rob the guest of a good sleep 
 Breakfast choice and quality excellent Location good outside immediate centre of Amsterdam but centre easily accessible by 15 20 minute walk or frequent tram to Central Station Hotel adjacent to Cruise Ship Passenger Terminal and very convenient for pre or post cruise stays but rooms priced accordingly 