 It was our engagement weekend I had notified the hotel of this prior to our arrival and I had asked for an upgrade On arrival the receptionist asked were we here for a special occasion but my partner didn t know of my plans so I couldn t say yes Wen we got our room it was tiny no upgrade no welcome pack Nothing the hotel totally forgot my request I could not complain as my girlfriend would have known something was going on I was so disappointed as I really wanted her first trip to London to be special And finally to top it all as I was paying with my debit card the hotel took an extra 120 to cover any extra spending so they left me short that too And I won t get that back into my account for five working days Thanks a lot guys
 We liked the location