 I apologise for length but it is worth reading We were placed on the first floor at the back of the hotel I had requested the back of the hotel as I had read reviews about traffic noise at the front We came back after midnight following an evening out and the music in the kitchen bar was very loud despite very few people being in there and I assumed it would soon close After further time with the music vibrating through the floor ceiling and staff stood out the back talking loudly under our bedroom window I called reception to ask how much longer this would be going on I was rudely informed that the music would go off when the kitchen closes at 2am the information provided states the kitchen closes at 11pm I also asked if they could do something about the staff talking loudly below my window and was informed that they couldn t smoke inside so they must smoke outside I tried to explain that talking loudly was not a requirement of smoking and could he kindly ask them to talk quietly if they must smoke right under guests windows The guy on reception left me in no doubt that the ability for him and his colleagues to smoke and talk however loud they liked was far more important than guests paying circa 100 euro per night to sleep He said that if I really wanted I could move rooms in the middle of the night however added sarcastically that it would be just as loud as all our rooms have windows then proceeded to chuckle to himself at which point I hung up clearly getting nowhere As it happened the music went down almost immediately which left me wondering why he had to be so rude and also left me with the impression that it was only on for the staff s benefit The talking continued until about 2am however and started up again approx 6am presumably when the breakfast staff started 
 The impact of the hotel is immediate its very cool with and American airstream outside the front and scooters for hire Inside there are wonderful designer features and a very nice kitchen bar The hotel has a hipster and mid century vibe and the rooms are excellent in size and the beds and shower are excellent Some of the staff were fantastic and friendly others not so read negatives The location is slightly out of the main Vienna inner ring however this is not a problem there is a station 2 mins walk away and the main station that takes you anywhere is only 5 mins walk there is also Tram D just outside which takes you right into the centre within 10 mins There are free to use lockers on the basement floor which is excellent for checking out especially as its so close to the main station There are lots of things I like about this hotel first impressions are very good and instantly warms you to the place and because it is so cool it makes you almost desperate to forgive the imperfections and consider staying here again however for the reasons stated in the negative section I probably don t think I could justify it with myself but if I did I would request a room at the back on the 3rd or 4th floor and take ear plugs 