 Organisation between reception the restaurant was poor we paid in advance for breakfast on check in and the restaurant weren t informed which led to lots of questions about payment while we were trying to eat but we were assured it would be sorted out and I had no worries that it wouldn t be apparently it is a common problem The breakfast itself was good but lacking in variety by the time we arrived at 10am there were some cheeses missing that were not replenished 
 The decor of the hotel is lovely the location was perfect for The Palace Theatre and there was plenty around the hotel itself The staff were helpful and very pleasant easy to deal with The room we were upgraded was also a very good size and very clean 