 the prices for food was over priced would have liked breakfast included in the price wi fi was only free in the lobby Ice machine in hallway was empty we only had 1 dressing gown 1 pair of slippers 2 towels between 3 when we rang reception we were told that the hotel was busy that there was not enough to go round we did get more towels thank goodness 
 This was the first time I actually got to spend some time in London to explore it the hotel was great if just a little out of the way but great underground connections to get to everywhere we wanted to go the staff were extremely helpful full of knowledge which really helped great value for money I booked it early was delighted with the price as I knew we would be up out early back late was on the 13th floor in the west wing beds made everyday 