 The lobby sometimes gets crowded with people who want to visit the rooftop bar and they are stumbling around and can be quite rood to residents of the hotel I think the bar should have a separate lift or it should be managed a bit better High speed internet was really expensive given how much I was already paying for staying here I think it should be complimentary at least with some rooms The remote controls were not working properly and although I asked for a new one it still kept playing up sometimes 
 Amazing location the rooms are elegant yet very relaxing the whole place has a very good vibe The staff is friendly and genuinely interested in making sure your stay is as good as possible The room was amazing really comfortable and had everything and more I needed Having a terrace looking out on the river made it special and it s a really nice touch and a really rare thing in London Although it s very central and the river gets really busy and the room looked out to Blackfriars Bridge the soundproofing was good enough so the room wasn t noisy at all The complimentary newspaper was a nice touch 