 The rooms were not temperature controlled We were moved twice and none of the 3 rooms we were moved to had a working thermostat Based on the reaction from the maintenance individual this was normal and my understanding was a complaint they rarely had to do much about as their culture doesn t make much use of AC As I understand it this particular Novotel is used mostly by local business individuals and not foreign vacationers There are some plumbing issues In the third room we were moved to we often heard the water gurgling back up the drains of our sinks and bathtubs after we flushed a toilet or ran shower bath One day in particular the smell of urine was pretty strong in both the toilet room and shower room I would agree with many others that the pictures are a misrepresentation of what you are actually getting Additionally I agree this is really a 3 star hotel not a 4 
 There was a market across the street for several days which provided some fun shopping experience I will say that the market does leave behind a LOT of trash at the end of each day but it gets cleaned It didn t bother us in the least The staff was friendly most of the time The beds were very comfortable There have been several ppl stating they felt this area was unsafe We never felt unsafe at any time 