 When we arrived our booking was not in the system We had booked a suite as it was a special occasion The receptionist was difficult about the situation and really did not treat us with much courtesy Instead offering us a basic room for a nominal discount We stood our ground and eventually got sorted out but I really would have liked for it to be dealt with in a more professional manner The rooms were very basic which I suppose I am used to with Amsterdam hotels However I do expect a certain standard with the housekeeping on both occasions the maid had been it looked like half a job I don t think I would stay here again In comparison to the other Double Trees we have stayed at it really was a little bit disappointing a shame really when it promised so much 
 The location was very good easy access to the city center and only a short walk from the train station We also had access to the Executive Lounge which was ideal for breakfast and for pre dinner drinks The Sky Lounge is also worth a visit to see the wonderful views over the city 