 I had trouble with the t v When I alerted staff that the remote wasn t working they didn t fix it They said they would but didn t they left the remote sitting there without any batteries I was able to get one channel by using the knobs on the t v itself but had to stand on the bed to reach them Not very satisfactory I asked staff to book me a taxi but they booked a car service which was much more expensive I didn t realize it was a car service until it showed up They did get me to confirm the price and I knew I was paying far too much but I tend not to argue or negotiate I feel vulnerable when I have to catch a plane and need transportation to get to the airport or train station This is a small thing but I was in Paris prior to going to London and I was able to get ice from the staff in reception at two different hotels Ice at Hotel Cavendish was definitely not to be had It s very North American of me to want ice but there you go I do 
 The location is great it s an easy walk to both the Goodge and Warren tube stations I have no comment on the breakfast as I only had toast My room a single was extremely small but that s a warning more than a criticism It s not uncommon for British hotels to have very small rooms 