No Negative
 When we arrived we mentioned it was our daughters 3rd bday and they upgraded us to the penthouse immediately just because and when we got to the room there was a birthday message on the window a card and balloons in the room it made our weekend this penthouse has the best views of London I have ever seen best room we ve ever stayed in by far Sadly our 3 year old got sick and we had to stay an extra night and the hotel were able to move us into another room straight away sadly she was sick on the covers and we asked for new sheets whilst apologising the staff were more than understanding and kind to us and we can t thank the hotel enough the staff were incomparable 