 I found it really odd that upon check in staff were asking to charge me an extra 100GBP for things I haven t ordered that they plan to refund me with after I leave They were also a bit inflexible impatient and rigid in the way they were communicating the request as if it s something that they re entitled to and that of course I should do it It s a minor thing though and I d probably stay in the hotel again if I am in town 
 Amazing location beautiful rooms convenient location loved it 