 Hotel room that was advertised on their website wasn t what I received being offered an upgrade through email I accepted was totally shocked as to what I was given room was very dirty carpets bathroom bed very uncomfortable very bad smell throughout a short time in the room was alerted to banging on the door and group of for men and one woman were standing outside accused me of smoking in the room which I wasn t was made to pay a fine of 300 felt totally intimidated by rude and arrogant staff breakfast each morning of our stay was cold and the room was freezing was promised a bath but hence no bath was promised a view which turned out to be a brick wall I would never recommend this hotel to anyone worst experience I have had staying in The PARK PLAZA VICTORIA AMSTERDAM
 Why I booked hotel it was close to all points of interest