 We booked two rooms at the hotel Before arriving we were told that we could check in from 2pm When we arrived at the hotel at 1 45pm we were told that we could check in to one of the rooms but not the other We were then not allowed to check in to the second room until 4pm That meant that we were rushing to get to our performance in the afternoon I find it incredibly disappointing that the hotel does not offer wifi as part of the price of the room particularly as prices begin at around 210 a night How can this be justified 
 Location is absolutely fantastic The hotel is located in the centre of Kensington next to the palace within walking distance of the underground and Hyde Park