 Staff was very rude Upon check in the receptionist was not able to find my booking even though i provided her literary having written them on a piece of paper and handed it to her my reference number and name under which the booking was made different from guest s name She kept me waiting while calling housekeeping to deal with a room move for a different guest Finally when suitable for her she got back to me and having provided again all the details she had the courage to say I haven t done it before Really too much On top of this even though my daughter had requested a nice quiet room possibly on high floor at the time of the booking I was checked in a too tiny room on the first floor facing a wall Cherry on the top when needed to request something more than once reception staff was looking at their mobiles watching funny video or minding their own business 
 Breakfast was ok not too much choice but very good quality