 I have no comments to make as everything worked well for me and I enjoyed my stay 
 Very helpful and friendly staff who helped me up the stairs with my case and went out of their way to assist Modern bathroom with large shower good tea and coffee facilities The room and hotel itself looked as though they had just been redecorated with new carpets and furnishings It had had just been repainted For a woman travelling on her own it felt very safe returning at night as there were always a number of people around It is very convenient to both Shepherds Bush 1 minute and Shepherds Bush Market 7 minutes underground stations and a variety of great restaurants outside Westfield which is a 5 minute walk away with a large Waitrose supermarket as well 