 I DON T LIKE THE WAY STAFF ACT RECEPTION DO NOT GIVE CLIENT INFORMATION REGARDING FACILITIES YOU NEED TO ASK WHAT FACILITIES AVAILABLE IN THE HOTEL RECEPTION STAFF LOOKS LIKE GOVERNMENT RECEPTION I do believe this action is not caused by staff themselves as it is a problem of management Bellboys are so kind nice and helpfull 
 to be objective person I cannot give a good idea about what i like or dislike However i know Vienna very very well and this hotel is one of the best in terms of location 