 One particular staff at the reception lady maybe a supervisor I m not sure Definitely not Claudia or another younger lady This particular lady most probably in early or late 30s She commented that I could not bring any food to the lobby So I told her that the food is to be brought up to the room She made some gestures with her hand faces like talking to a little kid which I think is unnecessary We were guests paid in advance of the hotel not school kid staying in a hostel 
 1 Location tram stop in front of the hotel 2 View from the room 3 Comfort of the bed pillow mattress