 Small problems with room key not letting us in I returned about 9 keys by the end of my stay bathroom light in triple room stopped working in night expected as the hotel is so technical and everything controlled by ipad including lights and curtains It was a little strange to have an electrician in the room at 8am to fix the lights but we were given another room while he worked During our issues the staff were very helpful apologetic and professional I requested an Upgrade for breakfast for my party and this was granted Parking is an issue There was a maximum stay of 3 or 4 hours but it was really Expensive The night before was fine as we parked on a Sunday but moved the car to a pay and display bay on Monday morning Next time I wouldn t drive unless Saturday to Sunday but all of the above would not prevent me from returning I m not sure what standard double rooms are like I imagine they re quite plain as I think we were moved to one when we had the lighting issue My suite was plain but had all I needed so I can imagine a simple double would be even plainer I would recommend a club room as a minimum room as it pays due to the voucher and possibility of a free upgrade One of my favourite hotel stays and I stay in about 10 a year or maybe I was excited for my first girls night away 
 Beautiful clean modern hotel with polite staff Beautiful place to to stay We booked a double room and a triple room Double room was upgraded to a king suite which was beautiful Both rooms had Hermes bathing products and robes Upon check in I had a call to the suite to ask if all was ok and was brought up 5 cupcakes and a bottle of alcohol maybe because I mentioned it was my birthday Also we were given a 20 Pound voucher per person per room to use in the casual lounge upstairs As there were 5 of us we spent nothing that night As we had fish and chips or burgers in the lounge fish and chips recommended When I looked at this hotel online I was not too sure about the location or facilities but you have to see it to believe it it is lovely Views are of the local city and mostly traffic but rooms and facilities were really good so views did not matter to me and I pay a premium for good views usually I went for the spa and it was lovely a small pool and jacuzzi but ample space for the people who visited Behind the pool is a dry steam room and wet steam room with showers I think there s also a gym which I didn t get the time to use There is a relaxation room in the spa area with a few lounge chairs I feel it was very Cosey and fresh cold water was available I would however say that me sister and I accidentally went into the mens Changing room as there is a faint Image of a man and a woman our bad I suppose Montcalm is really good overall and I loved it and I will return I originally found out about this hotel on a friends social media and instantly enquired about it Website doesn t do the hotel justice it s amazing As explained with the vouchers and upgraded breakfast we spent very little for our 1night stay 