 One of the three heaters was broken and we received a funny reason that only this heater functions depending on the temperature below 0 outside It s not that cold in your room they said We had to insist a lot to get an extra blanket even a sold out hotel should have some The breakfast buffet was not refilled in the last 30 40 minutes which is unacceptable for a 4 hotel how much would it cost to have a few more croissants in order for everyone to get one Too much noise from the street tram running through 
 The junior suite was really spacious and comfortable with great facilities incl microwave and complimentary items like prosecco Location was great apart from the noise 