 We endured two hours of unbearable heat in our room reception failed to answer phone for ninety minutes resulting in ringing radios son main booking number to get someone Turned out there was no water in the air con but by then we were exhausted with sinus and breathing pains Headaches for a day Lovely designed room with very poor lighting Room service good but general care awful Only way to get to O2 is taxi and difficult to get back 
 We endured two hours of unbearable heat in our room reception failed to answer phone for ninety minutes resulting in ringing radios son main booking number to get someone Turned out there was no water in the air con but by then we were exhausted with sinus and breathing pains Headaches for a day Lovely designed room with very poor lighting Room service good but general care awful Only way to get to O2 is taxi and difficult to get back 