 We did not realize it during our booking but there actually isn t a 24 hour person at the reception This normally is not a problem for us but one of the other guests got locked out of the hotel one night That guest knocked on our door at 2am telling us that he had been locked out and needed help It completely startled us Also there was not a peep hole on the door to see who was there 
 We loved the location It is right on the edge of the center so it is less tourist ey but you are just moments from the action The courtyard was lovely and we enjoyed the meals that we ate in the hotel The bathroom was very clean and we loved the soaps Our room a deluxe double was spacious enough and had a good closet We loved the simple and clean decor of the hotel We would definitely stay here again 