 By far too basic bathrooms and room facilities for a 5 star hotel no coffee machine doorless toilet only one bathrope and one pair of slippers even if we booked as a couple The reception desk and the whole reception area are always too crowded Personnel at desk sometime more suitable to a supermarket Room ventilation a bit noisy If you are staying at the lower floors you can hear the noise from the street because of the windows poor sound insulation
 The location is excellent and extremely convenient to visit Amsterdam The breakfast is excellent Lots and lots of choice everything fresh and delicious Nice and helpful waiters The breakfast area is also beautiful The roof top is an eyecatcher Nice modern and fresh room design