 The cleanliness was good but not excellent The table where the hot water coffee pot was located in our room seemed a little dusty The tub was cleaned but there was grout on the bottom ledge of the glass that could have been removed We had to pay 15 Euros a day for parking There was no refrigerator in our room The hotel did offer to hold items in the reception area s fridge but we did not think this was practical The food seemed over priced I paid 5 euros for a small tomato soup that tasted like it was right out of a can 
 The front desk staff were very hospitable and helpful The dinner in the hotel was pretty good My son had a burger with french fries It was prepared well The room we Stayed in was huge It was enough to accommodate my family of four comfortably The location was great It was about 300 meters to the tram and the bus The hotel sold tickets to get on public transportation as well as the museums The directions for taking public transportation was very clear We were able to get to places like the Anne Frank House Dam Square Pancake House The Hard Rock Cafe and the Van Gogh Museum within 20 minutes from the hotel I am picky about cleanliness and safety The overall cleanliness and safety were good The hotel was good I would classify it as a 3 star instead of four stars for expectation management 