 I m cluthing at straws when I say this but they could of had a plug socket next to a mirror in our room That s all I can think of TBH 
 If you are looking to travel around Milan and the surrounding city s Como Bergamo Turin this is the best hotel to stay in as Garibaldi station is just on its doorstep There is a superb strip of bars and restaurants 5 min walk from the hotel The hospitality of the staff is first class and they will do all they can to help you if needed 