 On check out the hotel tried to charge me an extra 71 euros due to an error they said was made when the payment was taken When I booked the hotel it said payment would be taken at the hotel on arrival although the money was taken just a couple of days after booking was placed The lady on the front desk told me that it was their error but I needed to pay the 71 Euros I refused and was then accused of being difficult and then she said that she d not speak to me any further I guess she just expected me to say yes that s fine and pay her All I did was question it and find that it was an error that they had made and not one that I had made I also said that they should have informed me of the error on check in not on check out which I believe would have been the correct way to deal with this issue 
No Positive