 At the arrival they took me extra 45 pounds of my credit card to have some credit in the hotel I have no spend the credit at the end of the trip I had checked out already 4 days ago and I am still awaiting for my money back even if the staff at the front desk confirmed me that Will be inmediately I have been sending emails to Federica Who is the front desk m nager and she never replied to me This seems to be the worst nightmare for me after a nice trip I just want my money back 
No Positive