 Despite ringing ahead and asking if hotel could put some balloons in room or make a special effort for my daughters 10th birthday during our stay and being told they would certainly do something nothing materialised at all over a 2 day stay which was dissapointing The bed in the sofa really uncomfortable for adults and kids alike very hard and did not get a good nights sleep 
 Views from front of hotel were good although we were not fortunate to be allocated a view from our room despite asking apparently you have to pay more for this on top of the high price already Food in Primo very good good service and quality of food was good 