 Staff was arrogant racist and incopetent Check in should be from 2pm onward Arrived at 3 30 and still had to wait for half an hour for my room and later for another 90minutes for a crib which I had requested on my reservation No apologies no excuses just arrogant staff Phone was broken Room was small unclean Nothing about this hotel was 4 stars at all 2 at most Staff treated muslim guests very poorly Check out took over 30 minutes with many people waitinf at check out time noon and only one staff at the front desk All in all a terrible experience and would never recommend it to anyone Least incopetent and slow people can do is smile and apologise not treat guests like they are doing them a favour 
 Breakfast was reasonable although the coffee was very poor instant like from a machine 10 minutes walk to the metro was convenient but in a bad area full of adult erotic bars that did not seem safe 