 The fire alarm went off twice the night I stayed at this hotel first time at midnight and second time around 1am When I called the reception to ask what was going on the answer I received was this is a false alarm and as I told you the first time the alarm went off there is no problem I had to explain to the person answering the phone that perhaps there was no fire but there certainly was a problem given that I was a paying customer staying at an hotel being woken up in the middle of the night by fire alarms It s great that we live in a time where quality matters and differentiates it would be good if the hotel management would follow this up with customer soft skills training because I felt no empathy from the personnel dealing with this issue 
 The bed was very comfortable and outstanding location 