 The hotel doesn t provide complimentary water coffee and tea in the rooms nor even a boiler for our private use Other than that everything was great 
 The location was great and the staff was brilliant and helpful We want to especially commend the hotel on their staff member at the reception Mr Adriano We have never met such a knowledgeable and friendly receptionist in all our travels There was not once that we sought his advice or recommendation without being greeted with a huge grin and the words Of course I know and his recommendations were always just perfect We congratulate Cram on recruiting such a valuable member on their team We will certainly come back Sincerely Mohamed Yehia Ahmed