 I was ready to check in at 11 however my room was not supposed to be ready till 12 00 The concierge called the cleaning staff and asked them to prioritize my room and I was told that my room would be ready in 45 minutes When time was up I returned to the check in counter to be told that it would take another 15 minutes After more than an hour of waiting my room was still not ready and I had to argue for an upgrade which I got 
No Positive