 The room was a torturous walk 2 lift rides away from the main reception It was also above a some sort of Club Not a nightclub but maybe an events centre Music chatter banged into the early hours We were not warned about this Pillows were awful We all agreed they needed up grading they were lumpy uncomfortable 
 The location was excellent Right in the heart of Amsterdam Our family of 4 shared one room with two queen sized beds The room was spacious well equipped for multiple occupancy Bathroom was on the small side for a family room but adequate The toiletries towels provided were not worthy of 5 stars in my opinion Robes slippers were not provided Housekeeping was excellent Concierge service was very efficient 