 Internet was very unreliable in the apartment area Most of the staff were very accommodating However there was one receptionist who was very unhelpful impolite He seemed unhappy to deal with customers inquiries The nearest train station Lancaster was unfortunately closed for renovation The Queensway station is about a 10 min walk from the hotel which can be a chore if you re traveling with heavy luggage 
 The neighborhood was quiet upscale The rooms are somewhat spacious elegantly decorated It s conveniently located near Queensway train station Hyde park is just a stone s throw away 