 staff are not friendly mainly a front desk person called Kristina who treats you like you are not really welcome at the hotel main point is that it is a 5 star that should be considered 3 stars for its old carpet messy lobby service at the bar and many atreas of the hotel that does not look like a 5 stars at all 
 good location but there are many contradictions about what it is said at booking and what you get when you arrive at the hotel