 Our room was a bit dated and the furnishings and bathroom not what we would expect from a 5 star hotel The coffee was bog standard Nescafe sachets and not many either and most surprising no biscuits I have never been to any hotel or even B B where no biscuits of any kind were included in the tea making facilities Also our view was of a brick wall and fire escape 
 The bed and pillows were fantastic sheets wonderful Best of all the out of this world staff who made us feel so special 