 The heater in my room was very loud and didn t seem to work at all so the whole night was very cold The next morning I went down to the reception to ask for a new room or someone to go fix it The reception staff told me that he will send someone to check it very soon I waited in my room for over 30 mins and no one came so I had to go down to the reception area again After talking to another staff she immediately allocated me to a new upgraded room I was disappointed at the first staff I talked to about how he just forgot about me and my issue 
 Very nice location very close to the tube and supermarkets 