 The check in staff was unfriendly and not helpful The room was extreme small We booked for 3 adults as our child is 16 And we could hardly walk in the room let alone put our suitcases somewhere There was no way to change the situation even the manager could t do anything apart from a small discount I understand rooms are small in London and all cities is the world but we paid more the 700 pounds for 2 nights I expected a lot more for that amount of money and a Hilton Hotel
 Location close to bus station and train The concierge was very friendly 