 definitely not a 4 hotel We had a leak in our hotel room ceiling phoned reception to complain and the receptionist told me she was too busy to deal with my complaint We then discovered the heating wouldn t work and the bathroom was dirty We demanded our money back and only then did we get escorted to another room No discount on price and no apology Quite disgraceful Will not be back 
 15 mins walk into Westminster Good location but this comes at a price 