 The hotel room was small and not very well appointed The Hotel was gloomy and in need of a face lift There were Health and Safety issues in that the stair carpet on the 6 th floor was fraying and loose trip hazards I have photographs The staff plainly have not had any training in customer relations or of working in a service industry Once my daughter and I had booked in NO member of staff spoke to us at all not even to say Good Morning or have you had a pleasant day it was as if we had become invisible Having not taken any heed of us as we left and returned to the Hotel I cannot imagine what a problem there would have been had there been a fire who is in the building who is not in the building the staff would not have had a clue I used to be a Management Surveyor and therefore know a lot about safety issues and the power that the Health and Safety Executive possesses Neither of the two men at Reception on the day we left made a move to help me with my case down the steps I am 71 years old female I suspect they were still reeling after I gave them my views on the Hotel It was unfortunate for this Hotel that the hotel we had staying the night before was a Premier Inn which was light bright slick and ALL the staff were smiling helpful and looked as if they gave a damn what our stay was like And happily their floors did not creak every time we made a move it was more central and also was marginally cheaper The only cheery person I encountered at the Commodore was Vincy the person who carried our cases to the room for us 
 Nothing 