 I had prepaid in advance to be told on admission that my bill was an extra 120 pounds I showed them my receipt and they still couldn t explain the extra cost but suggested it was a city tax When I asked them to please clarify exactly what the additional cost was a Supervisor told me it was because I asked for a quiet room I was travelling with a small child so I don t know what they expected They finally agree it was already paid in full but brought us up a room in an area that is in need of a major facelift as the lift stopped working and the decor was dated and scruffy Not what I expected from a hotel of this supposed standard 
No Positive