 Cleanliness of the rooms room size is small To get a drink in the bar takes ages and everything is reserved for outside hotel guests maybe good the hotel needs to rethink their priorities on who their customers are The locals getting a drink or two or the guest staying at the hotel and that pay 2000 pounds for their stay If you want to experience customer first check in the Shangri La hotel at the Shard 
 Dinner breakfast at the Spice market