 Initially we were booked into a room on the 6th floor Location wasn t great on the roof next to the aircon Then when we entered the room with our keycard the previous occupant hadn t checked out yet Suitcases bed unmade etc pretty bad show Reception handled it well They apologised profusely and then gave us a free upgrade and a member of staff accompanied us to check the new room No further problems but that initial error was a bad one 
 Location was great hotel itself was great too Staff friendly professional 