 Staff could be friendlier Waiting a long time in bar and not overly friendly wasn t that busy There s no warmth in the staff Just deal with the guest and get rid pub next door has better much better service and friendly The shower was awful kept going all over the floor Very noisy outside We had someone come into our room at 9 40 am even tho we had put do not disturb on door Nobody at front desk asked if we had enjoyed our stay 
 Location was very good Very nice to have complimentary water Good to have a fridge From our window great view of Bt tower and have started work on a small open space which will be lovely when finished 