 The phone wasn t working in the room The steam room was out of action They the Sheff wasn t there to make sandwiches all day on menu there was no body there to do the massage in spa And when I mentioned my concerns to the staff and management they seemed not bothered about the issues Or to give a solution All round I think the the management and staff need to listen to the guests You can t offer these facilities without providing them 
 It had a car park