 In the past if I ve booked a docklands hotel it s usually walking distance from Canary Wharf I booked this hotel in error this hotel should be titled Hilton Surrey quays not Hilton docklands as this was misleading Our taxi driver which cost us a fortune as the boat was on a break said a lot of people make the same mistake On arrival the reception had no record of our booking luckily I had my paperwork and email on me however they had no record of me bringing my children even though I remember I had to input their ages when I made the booking To be fair the hotel rectified this and put my husband kids and I in a very spacious 2 bedroom suite My parents however mum was celebrating her 60th birthday were put in a tiny room overlooking the carpark and was kept awake till 3am with crowds leaving the hotel and car doors slamming Lesson learnt Read the address of this hotel don t just look at the title and assume 
 Rooms very clean 