 Asked for a bag of ice for a knee problem they made it up but it was leaking Twice Taxi in the morning for a business meeting they talked me into getting one of their recommended vans instead of regular taxi with the appreciable purchase of saving me money told me i had a 10 minutes wait after 30 minutes still no show had to rush to get a regular taxi 
 Position Quiet and nice room Izabela s approach and staff in general very supportive and available Welcome bottle of wine Access to 6th floor lounge