 The fact the room wasn t ready when we arrived we were put on the 2nd floor as far away as possible from the lift I m sure considering we requested a ground floor room I was traveling with my mum who will be 84 this month and can t walk too far in one go We only stayed 2 nights but had 2 rooms we were moved to the ground foot for the second night but still quite a way to walk I don t like having to swap rooms once I m checked in because you don t seem to get chance to relax properly Breakfast was cold on the first morning but at least they cooked some fresh for me I think they had started to turn things off because it wasn t very busy
 Location we have stayed in that area before but don t rate this hotel not a patch on other Raddisson Blu hotels we have stayed in previously There was one particular member of staff Daniell was her name I think she was very helpful but a shame some of the other staff let her and the hotel down