 I made it very clear that its my first visit to Vienna and must have a room with a pleasant view I was given first a room looking at the basement of the hotel and the interior of the buildings MUST PAY ATTENTION TO WHAT A GUEST IS ASKING FOR DURING THE ONLINE RESERVATION 
 Changing my room fast to another with a good view of a nice garden a church the streets etc plus a nice lady at the front desk did say sorry next day vs the the first dude during after check in with A DISASTER SAYING LET ME SEE WHAT I HAVE SO UNINVITING FOR A 4 STAR HOTEL 