 I had booked a non smoking room and the first room I was given was a smoking room This was however sorted out swiftly The staff in the reception gave different kind of information about the public transportation and the area When we asked second time we got a nice map where the take aways were marked The sauna in the spa area had a broken step which felt a bit scary Also the showers in the spa area didn t seem very clean and the pool steps lacked a hand rail 
 A room mix up was fixed promptly The room was very clean and comfortable 