 The ironing in the lobby Printer in the reception No guest computer No Salon or SPA Blanket was dirty Reception lady with black hair and without name badge was so rude and uncourteous I ask for her name no one response 
 Breakfast was delicious The breakfast staff was nice Housekeeping was good Free WiFi Location was perfect The coffee at the lobby was good Chiara reception lady was lovely and helpful Also Ronald luggage man was so nice and polite 