 I had a great holiday until it came to check out where I was confronted by Matteo I was Told to pay 30EUR per room I did not know what this was for as it was badly explained and when I queried what it was for Metteo started raising his voice and shouting at me to pay and if I did not he was going to call security I replied by saying ok I will pay you now but I will call the hotel tomorrow for more clarification to which he replied YOU WILL PAY NOW and started shaking in anger I didn t expect that kind of behaviour from an experienced member of staff working at a 4 hotel Put a bad memory of the hotel and bad connotations of my trip to Milan in my head 
 Rooms were very nice Hotel about 15mins from city centre Bar was great Special thanks to Francesco who was great and looked after myself and my friends very well 