 The initial check in process could have been better explained regarding pre authorisation on credit card for deposit purposes however it was handled with a smile The confusion lead to a bit of a money issue but this was resolved within a couple of hours of me contacting the hotel directly which was a huge positive point for after sales service 
 Staff very friendly and helpful throughout Location absolutely brilliant beside mueseum quarter Vondel park and Liedseplein where all the action is You can walk anywhere within 25mins from the hotel Room was quaint and had everything needed no complaints on cleanliness either 