 The reception staff were efficient but not particularly friendly or helpful Our original booking via Booking com was for a twin room I was travelling with my adult son Two weeks before travelling I contacted the hotel direct to confirm that twin room arrangement On arrival we were allocated a double room When I queried this I was advised that the hotel was full and nothing could be done We managed 
 I was visiting with my 21 year old son The location was excellent for access to Westbahnhof Ubahn travel and return bus travel to the airport 