No Negative
 Staff were happy to help from the offset We was asked for preference of floor to stay on and we was catered for straight away The room was clean and tidy and had a great view of the Thames We had dinner at the Scoff and Banter at the hotel service again could not of been topped it was prompt and staff again so friendly made you relax We ordered room service for our breakfast for 07 30 usually you would expect a few minutes over specified time but as it 07 30 the door went and we was served a wonderful array of fruits l fresh juice pastries hot drinks and a full English breakfast We left the room to check out and every member of the staff in the hallways cleaning greeted us with a good morning and smile which sets your day off to a great start We thoroughly enjoyed are stay and will be back in the future 