 1 The clerk male at reception was rather rude indifferent at best At every other hotel the staff were beaming and bending over backwards to help It was NOT a good introduction to the hotel 2 The bed was uncomfortable it sank into the middle 3 The air conditioning was very noisy 4 The breakfast was way overpriced NEEDLESS TO SAY WE WON T BE STAYING HERE AGAIN 
 The hotel is near Paddington Station making it very convenient for the Heathrow express 