 Nothing It was wonderful 
 The main desk staff especially were outstanding They worked hard to make sure we had what we needed from keys and maps to directions for sights to see The young man Nenko that s not quite his name but he was way over the line in helpfulness he showed us where we wanted to go showed us the right tram route and beyond that promoted the tram as a way to see other sights along the way Such a sweet person and so eager that we learn to love this very remarkable city 