 I m absolutely appalled at the fact I booked online with my debit card and the pre authorisation amount was taken which was 156 GBP Not a problem but when I arrived on the 29th march I paid on my Credit card the same amount 156 the staff said they would reimburse the amount onto my debit card as otherwise I would have paid twice I gave it a week and it didn t go back on I have now phoned 7 have spoke to the Duty Manager and have even emailed print screens of my online baking personal statements which have all my ingoings and outgoings on to prove I haven t relieved the 156 back onto my debit card It s beyond a joke now I ve been told I ll be contacted many many times and I haven t 156 is a lot of money and I m still 1 month on waiting to receive that amount of money back
 The room and facilities itself were nice 