 We planned to use the restaurant on the top floor that had views over London but disappointed that it was shut No mentioned of this anywhere not on website nor any notification in hotel We just found the doors were locked when we went to check it out 
 Curtains heating lighting media all controlled on central unit Comfortable bed Staff were very polite and helpful Spa area was clean and enjoyable to use We were given a small refund when we complained about the top floor restaurant being shut 