 This is not a 4 star property They do not even have Q tips when I ask for them There is no slipper or robe provided The room is small and not enough hangers just 4 The first two bottles of water are not even free and have to be paid The exterior of the building looks like a luxury boutique hotel but they do not provide some basic The lift was broken down twice within one week The staff didn t even inform us 
 The bed was comfortable and the washroom was big 