 Upon arrival one of the staff members named Susanne was very very rude I had made payment for the property before I arrived and she said that I didn t even when I showed her 2 forms of evidence my bnk statement showing her proof that the money had been tAken from golden tulip and a confirmation image from the hotel itself to say that my payment has been successful and she still said I didn t pay very rude and needs more training on how to deal with customers in the end the manager said that I did pay because the two forms of evidence that I provided was suffice 
 I loved the way the rooms looked as had to get an upgrade because the initial room that they put us in was not wht we requested or paid for