 There was a member of staff in the bar restaurant who was not so attentive and quite rude This was rectified by the manager who offered us a complimentary drink in the bar and was very apologetic 
 The hotel was lovely and especially enjoyed the rooftop bar The staff were friendly and helpful Although fully booked the staff in the spa were also very friendly and helpful love the look and feel of this hotel in opinion it is a hidden gem i would definitely stay again 