 The hotel public areas are OK but the room they originally put me in was grim room 38 on the mezzanine in case you need to avoid I had booked myself into a double room and inadvertently to one where mobility could be assisted I found myself in a single room at the far end of the corridor on the mezzanine which looked like it hadn t been refurbished in decades and which reminded me of a run down hospital with bed and bath lifts The windows didn t open and there was a stale smell the chair had a stain which I feared was urine I really could believe they were charging central London four star prices for this and felt people with mobility difficulties would get a terribly raw deal They did transfer me to a double room that was merely shabby rather than grim I have made a mental note to never return here 
No Positive