 The first day we had a room with a broken shower which fell on my husbands foot They then moved us to another room which had a leg missing of the bed the second room we had had a sink basin which was cracked By day four my daughter who is 4 used a glass and put it down on a table and it cracked which ended up her having stitches at the hospital The customer service was poor when the ambulance turned up no one from the hotel came with us to translate to the paramedics They had a toilet by the main pool which had a broken seat Their hotel doors don t shut properly 
 The first day we had a room with a broken shower which fell on my husbands foot They then moved us to another room which had a leg missing of the bed the second room we had had a sink basin which was cracked By day four my daughter who is 4 used a glass and put it down on a table and it cracked which ended up her having stitches at the hospital The customer service was poor when the ambulance turned up no one from the hotel came with us to translate to the paramedics They had a toilet by the main pool which had a broken seat Their hotel doors don t shut properly 