 The employees manning the front desk on the day I checked in Feb 17 could learn customer service skills from the restaurant staff I waited an hour and 15 minutes before a staff member asked me what I was waiting for hint I had a suitcase Then I was given a room I did not reserve I got a full size bed not the queen size bed As I waited IN FRONT OF THE RESERVATION DESK a staff member had cookies and bottled water to guests waiting to be checked in EXCEPT FOR ME I got the glare stare 
 The breakfast was DELICIOUS There was something for EVERY TASTE The hostesses were polite and if something wasn t right they made sure to correct it 