 We all got very surprised when we got there The reception was very hot the hallways of the hotel are dirty and shaky The family room was spacious but there was a chandelier on top of the sleeper sofa which didn t seem very sturdy It looked like it could fall on top of my son s head We had to move the sofa but it ended up being extremely uncomfortable My husband and 2 sons had to sleep on the king size bed while I slept on a twin bed No way that is a 4 star hotel 
 The location is great Very close to Graben and St Stephen s Cathedral Breakfast was fine 