 I m disappointed that even after speaking to the hotel I am still waiting for my credit card to be refunded with the booking pre authorisation Given that we have to pay the city tax I appreciate that there is a slight difference in the amount taken but it has now been 13 days after check out 
 The staff were very helpful and friendly We were upgraded to the premier rooms which were very stylish The jacuzzi didn t work but other than that the room was lovely The bed was very comfortable indeed The pool was freezing but still the roof terrace was a lovely experience and of course the view superb 