 The scrambled eggs were soggy The room serrvice and housekeeping staff were very helpful and freindly However that did not apply to the reception staff When I asked to keep my luggage at the concierge while doing a short 2 day trip north of London the hotel receptionist said How do I know you are not a terrorist I was offended and actually regretted my whole stay There are 1 6 billion Muslims living peacefully in the world Educate your staff please 
 The rooms were clean and comfortable 