No Negative
 Super helpful staff We arrived in Gare Nord from Brussels and got into a taxi with a driver who was trying to take advantage of us with the fare When I called the hotel they gave us fare estimate and also helped the driver navigate to the hotel They were patient with us every time we called for directions Once we got there we were also upgraded Our favorite staff member was Nasir I am sure I just butchered her name Everyone one there was helpful to all guests Amazing I would absolutely stay there again 