 Major problem was with the booking dept Beginning of July I booked a room for 21st November About 2 weeks or so before my staying I got an email saying my credit card was not valid and to enter a new one within 24 hrs otherwise my booking would be cancelled I did so but in the following 24 hrs I received the same mail again I decided to phone the hotel I spoke to two different ladies the second of which contradicted what the first one had told me the first said I could not enter a new credit card but I must use the same one I had made the booking the second said the opposite According to them I received an email back in July about the credit card problem This is totally false because if that had been the case I would have done something back then so not to loose the booking Why was it not automatically cancelled if they contacted me in July and I had done nothing Why was my booking still confirmed at the beginning of November Anyway beginning of November I get this email saying that my credit card is not valid and to provide a valid one within 24 hrs I do so but this too is refused and I have 24 hrs time to provide another or I loose my booking So I phoned the hotel itself and asked what they suggested to solve the situation I had tickets for the concert at Arcimboldi so didn t want to change a hotel I booked back in July with a good rate to book another just a few days before my event as the employee remarked I was suggested I send my credit card number by e mail is this acceptable I decided not to do it and entered another credit card number which a good friend agreed to give and this time it was ok fortunately I had a lot of hassle and this 24 hrs time threatens was very unpleasant since all the credit card numbers I gave were valid I checked with the bank and since no e mail was sent to me in July 
 Booked the hotel for a night out at the Arcimboldi theatre which is walking distance The room was very nice and clean Service was poor at breakfast and at the bar We went for a drink in the evening and waited for some time then waitress acknowledged us so we thought we d be tended soon so waited longer but nothing happened and we decided to leave The bar wasn t that busy but there was only one waitress on a Saturday night in a Milan full of events Breakfast was of an extremely low quality for a 4 stars hotel However I d recommend it and would go again since breakfast is not what I look for when in Milan Just take the metro find yourself in town and there will be thousands of nice cafes 