 The attention to detail we have appreciated at lower star Hilton hotels was missing on this occasion and we felt there was a complacency that the accommodation was enough on its own A suite for 2 with no bathrobes or slippers a mean amount of toiletries and tea facilities which barely lasted the duration of the stay no virgin cocktails hairs in the bath the tv not working properly and showing other guests details these were the irritating things that detracted from our luxury experience There is also a tendency to over reliance on free cookies which were offered as a panacea to all no substitute for a bathrobe On a positive note we were offered extra towels but this was after a 2 hour wait and 3 phonecalls 
 The hotel is in an amazing location with a private return ferry service from Canary Wharf which makes you feel incredibly special The converted building is high end and certainly luxurious with stunning views Staff are pleasant Breakfast was excellent and plentiful 