 The coffee cups in the room were used and not clean and the milk capsules were also used and empty I called room service to replace it all and they did right away I must say which was good however it is completely unacceptable to walk into a new room and find dirty cups and used and empty milk capsules 
 The location is great just in the middle between Queens way and Notting hill areas and their tube stations with lots of nearby shops and restaurants and also just steps from Hyde park The room is comfortable and the staff is great very nice and accommodating I ve stayed there several times before and I would stay there again 