 For a 4 star hotel toilet wasn t clean Empty fridge if asked for a bottle of water to be brought to the room there is a charge of 10 euro for the room service Except the soap dispensers and a piece of soap the toiletries were missing same as for slippers and bathrobes Chair visiby dirty a wet cloth could solve the issue but obviously the responsible person for this matter seams not to care for such details 
 Helpful and friendly staff the reception and 17th floor breakfast and dinner 