 Everything except front of house staff they were efficient 
 Maintenance is a big issue our room had no grout in the bathroom floor tiles with no grout made the bathroom feel dirty The room had a small window that you couldn t open and it made it feel claustrophobic Breakfast on Sunday morning was havoc we ended up sitting in the bar area with the worst staff we have ever come across they didn t want to assist and help customers in anyway it was even a chore to move the cups and saucers that people had used we as customers pay their wages The front area of the bar is filthy and this couldn t have been a one off when the restaurant was this busy so other guests would end up sitting where we sat looking at a dirty looking pub We have travelled a lot stayed in 4 5 star hotels this is the worst ever and not worthy of the star rating it has 