No Negative
 It was a 50th birthday treat for my wife I d requested one of the two rooms two adult daughters accompied us be ready before 2pm to freshen up as we had aft tea at the ritz booked for 3 30pm and we were coming by train and one room was ready for 1 30pm when we came back from the ritz our room was ready and had a 50th birthday card and a bottle of champagne on ice with two glasses on the side cannot thank them enough what a fantastic thing to do 