 We stayed 8 nights Not enough drawer space in room or vanity shelf space drawer in bathroom Location was okay but too far from central London for walking sightseeing and the hop on off buses are not efficient due to traffic Had to use the tube Windows do not open for fresh air overlook the bar area Concierge gave incorrect bus info for our departure the cab driver called by hotel was terrible Door key constantly malfunctioned required numerous trips to the front desk 
 Very comfortable bed Enjoyed the sauna 