 The lobby is not great few sofas in front of the lefts The hotel rates are exaggerated The hotel recently refurbished but still furniture is outdated The sign in front of the lefts asking people to be quite was not appropriate some might see it even as disrespectful 
 Location of the hotel is great and it has amazing views of Hyde Park might be the best feature of the hotel make sure to ask for Park view Also the city views are good and you can see London Eye The Shard and many other landmarks Very close to many attractions in London and perfectly situated for shopping as its near Oxford street Knightbridge and Harrods Some of London best restaurants are within walking destance from the hotel Concierge services are excellent 