 First of all our room wasn t ready for check in We had to wait until 3 30PM to check in The room was too small for 2 people to stay in The air conditioning wasn t working properly when we first arrived The toilet seat was too adjacent to the wall next to it Althought we have requested a high floor the check in counter put us on the second floor The staff were too overwhelmed and not friendly to welcome us or even listen to our requests The room phone cant call the reception or house keeping 
 The location of the hotel 