No Negative
 Room staff and service was excellent Bed and high thread count sheets felt amazing after a long day of sigh seeing Shower and deep soaking tub were equally as grand Water soft drinks and nespresso provided free of cost was a great bonus The best and most helpful perk was the complimentary smart phone in the room that we were able to use at any time to make calls within the U K and to the USA for free We could also take the phone with us to use as a map and guide to navigate around the city This was incredibly useful Would highly recommend this hotel 