 As a solo female I was put in a room on the ground floor Many other hotels tend to put women on a higher floor to make people feel safer I asked to move rooms but wasn t allowed Phone was broken so couldn t ring reception Room was actually in the basement and the corridors leading to it were awful there was a dirty towel lying outside a doorway Also my room was right next to the lift shaft and rooms werent very soundproof very noisy take earplugs 
 Good location Whilst the evening staff weren t very helpful there was a lovely gentleman in the morning who very efficiently booked me a taxi 