 The rooms were tired Visible signs of wear and tear When you check into a 5 star hotel you don t want any reminders of previous guests The shower hinges were rusty one fell off when I opened the door scratches and marks all over the sink and bathroom drawers and the carpet was pretty scuffed A big problem being on the first floor was the rumble of the train every three minutes Very loud Also the wifi was beyond terrible and the movies were poor resolution Not what I would expect when paying 11 for one film 
 The staff were very helpful and eager to please We arrived at 4am and there was someone to immediately check us in park our car and take our bags up to our room after upgrading us to a marvellous suite Big room comfy bed ample storage space and the docking charging station for any mobile device was a nice touch Great location The cafe Cullier down at Galleries Lafayete was the best I ve ever had in France The shower products bliss were large and amazing Great surprise 