 Some programs of sky tv were not included in the room rate and the breakfast was quite modest the breakfast room was almost a mess and the personnel was not taking care of details cups glasses and dishes were missing coffee machines were out of order etc The receptionists were in trouble managing for customer checkout and a huge queue was there in from of the desk Poor organization and professional standard not suitable to match the expectations for a 4star hotel in Milan
 Everything looks new and of good quality furniture tv etc Room quite comfortable in almost everything