 The windows weren t as soundproof as I would have liked but the street wasn t terribly busy at night so the noise was limited to passing buses and cars The suite we stayed in was a nice room but seemed lack proper maintenance The first night the lights in the main room would not turn off Also the shower didn t drain leading to us flooding the bathroom and hallway Judging by the damaged wood and carpet this seemed to have been a persistent problem The toilet also didn t flush well The repair crew fixed these issues the next morning The curtains also didn t close all the way leaving about a 6 inch gap in the middle For the price point and past stays at the Park Plaza County Hall and Westminster I expected better 
 The location of the property was excellent just across the street from the Victoria tube and bus stations so travel throughout London was convenient It was also near many great quick and sit down dining spots and a pastry shop There was also a grocery store was right around the corner The beds were comfortable and the room was laid out well There was plenty of storage and a safe The room also had washcloths which I have found to be rarity in Europe The employee at the Club Carlson desk came up to setup an extra bed which I really appreciated because it was almost midnight when we arrived 