 Key card room entry would not work despite going to reception on several occasions I happened across a maintenance man who by the way was very helpful especially after reception staff didn t offer to help by calling someone to sort the door out No offer to change room Basic View over carpark Twin room No bedside or main light switch beside the bed near the window Room had inadequate lighting It was quite dark Air con would not adjust No operating instructions in room Reception were informed but on my return several hours later room temp was the same It was hot No opening windows Disabled access room although there was no room for a wheelchair to move around the beds Colleague stayed at the Aloft Excel which had much better modern room s design 
 Bed was comfortable Enough pillows Clean Breakfast choice was surprisingly good 