 My partner found the bed too firm for him and the room was quite hot at night even though we had the heating on 18 degrees Also the fan in the bathroom was quite noisy room 804 however overall I would stay here again 
 The location of this hotel is fantastic right on Oxford Street next to Debenhams We were away for my birthday and on arrival we had a gorgeous chocolate cake and a bottle of chardonay along with a plate of chocolate dipped strawberries and a balloon as we arrived late it was a lovely surprise The room had everything that we needed and was very clean All the staff we had contact with were very helpful and polite The breakfast was lovely and the staff there were also very helpful and accommodating 