 I had to ask twice to request our double room be configurated to a twin as booked and had to ask 3 times for extra pillows In the end we did this ourselves Single beds were tiny when made to twin room layout much smaller than say Hilton or Marriott that we normally stay in when visiting London Breakfast on Sunday was chaotic with a long wait stressed front of house staff and other guests arriving after us served before us Less then we would expect from a Hotel of this standing
 Good location for Barbican centre although the area surrounding the hotel was very quiet Hotel well presented and most of staff helpful Granted an extra hour on Sunday to check out which was helpful 