 Our first room was extremely small so we asked for another The one we were given was slightly bigger It was on the ground floor and we could hear the trains on the tube The bathroom was tiny and the wardrobe was only really fit for one person an ironing board was provided but not really enough room to use it 
 Very close to Batswater Tube Station Staff were very friendly when we asked to change rooms upon arrival this was done without question The room and bathroom was very clean we stayed 3 nights and the room was cleaned each day