 1 I do really wonder why in FIVE DAYS after my check out on Feb 21 THEY STILL HAVE 400 FROZEN ON MY BANK CARD guarantee deposit The reason behind downgrade on value for money so far I guess five days is more than enough to check and communicate if there are any claims minibar etc 2 NO VIEW AT ALL Both windows of two room family suite looked into really smallish 5x6 meters internal court patio not enough sunlight even during daytime and full lights were not quite bright to my view 3 Both Internet keyboards part of smart TV didn t work properly enter key stuck 4 Very expensive 20 30 per person breakfast even didn t see their in house restaurant for that reason 5 One bathtube missed original outgoing valve plug one that you can open by turning upper overflow lid and replacement was not quite fit leaking and difficult to unplug under water and foam by your water IMHO to replace and get a normal one shouldn t cost more than 1 5 at any plumber s store Hey it s 4 stars eventually 
 EXCELLENT EXCELLENT location cosy building with ancient history Very friendly and responsive staff 