 Very poor value for money Prefer the Pullman Hotel next door Here s why 1 Despite the hotel s high prices wifi is charged unbelievable if one does not wish to sign up for Marriot Membership Previously I have only ever experienced this in very cheap hotel chains 2 Staff was very very friendly to me when I was a guest at the hotel I would equally appreciate friendly treatment when I just pass for drinks or a bite to eat even if I may not look like I can afford to stay the night surprise surprise 3 My room only had one tiny window the mattress was hard the heating insufficient asked for an extra blanket the second night but still too cold 4 From my room I needed to cross the very public Hansom Lounge to get to the Spa So for going there in slippers and bathrobe I d have to feel up for the attention 
 Love the Hansom Lounge In future I will stay at the Pullman next door but keep having my tea and drinks at the St Pancras Hansom Lounge The St Pancras Spa is nice but small 