 Our room was not made when we arrived back at 1700 from going out This was on the 3rd day When i phoned the reception they said that making up the room is a special request This was never told to us and since we didn t have a special request why was our room made up on the 2nd day I cannot believe a hotel like the Hilton does not have rooms made up every day and that this is a special request But never commmunicated 
No Positive