 The air conditioning does not work and the heater runs even if you shut it off The windows open only to find a metal shutter that you cannot lift but there is a tiny Crack for air So airflow is very minimal Shower head was broken which made bathing hard When I asked the front desk about the issues they just laughed Bed was not comfortable staff was extremely rude The photos showed a nice room our room was dark and looked like it was from the 70s I don t understand how this is a 4 Star hotel 
 The breakfast was ok 