 I paid extra for a 6th floor room to have a balcony The handle was broken on the balcony door and the staff seemed a bit indifferent and had I not pushed they would have gladly seen me stay in the room with no access In the end they moved me to a new room after one night but did not offer any compensation for the first night The shower flooded and despite letting front desk staff know they never fixed it So every morning I threw every towel in the room on the floor so try to prevent the hardwood from being destroyed On checkout they did not put on the mini bar charges I had but did charge a hotel bar change to my bill that was not mine In the end they comped the mini bar and I am waiting for a credit on my credit card for the bar charge 
 view from 6th floor free breakfasts fast internet nice hotel