 The booking was messed up and the staff and managers could not have cared less At midnight they were still arguing about our needs To top it none of the staff in the breakfast room understand plain English Want oats Forget it they have no clue The food generally was poor but I asked for fresh fried eggs and got rubber eggs that reminded me of army food 30 years ago disgusting Oh did I say the staff are shocking I hate the staff at the this hotel with a passion when we arrived I said to my wife I will be staying here in future when I visit London After staying there I will never go back Did I say how bad the staff are Shocking 
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