 The noise from the door outside my room I was in 324 The public area door needs cushioning as it is very loud when it closes 
 Well the staff in general were very accommodating and well trained Alice and Adrian deserve some sort of recognition as they are so willing to help I just got off a flight from Miami to Torronto then Torronto to London after working 6 5 months on a cruise ship They were 2 people who were genuinely helpful towards me and it was so nice to be looked after rather then looking after other people 