 Huge booking cock up My amended booking hadn t gone through their system despite the fact that I had received confirmation from the agent The hotel had a free room so I wasn t left high and dry but had to pay a much higher rate than my booking confirmation stipulated Rather poor organisation here 
 Wonderful room and breakfast buffet and staff Great location for us we got the 3 day travel ticket so very easy to get in and out of Amsterdam without the noise at night 