 My room wasn t cleaned for two days despite information to the reception three times After the third time I went for dinner when coming back they had literally thrown some towels on my bed thats what they called cleaning see photo attached if you don t believe it I couldn t trust my eyes seeing this In a four star hotel that is I then insisted on receiving another clean room In booth rooms the aircon was not working it was boiling hot Water pressure was so low that water only comes out dribbling when i tried to order dinner to the room I was told I will receive a call back which I never did As it was already midnight when I returned from work I then went to bed hungry reception desk staff doesn t know the area I was sent in the wrong direction twice when asking for the way to the Themse 
No Positive