No Negative
 Well I arrived at 5 pm instead of 10 am due to the it took 12 hours to get because of being held up so I thought I d stay in the hotel that evening first impressions thought it was lovely I paid for executive suite for two people that might I had an accident in the spa area I dropped my towel but as I got up smashed my face into the the glass door I told the lady who worked there she just oh I went to room I was in a lot of pain I woke up bruised n swollen do I went to feel mar hospital for 5 hours from then on the problems started my shower was leaking on to the bathroom floor I had to get extra towels I reported 4 times it was put on paper along with only 1 of the 3 electrical points not working I had access to the lounge area most of the time the tv was not on as I could not get any English to every day I went to the reception to get information to see the sights etc actually made to gaudi a catherdral to be told I had to book on line o came back to be told someone would go to my room fix the problems I had reported 12 hours before again there are strange men wandering around using the facilities I asked many times that my accident should be written down then told the manager would mot be back till Monday the last two days I was in bed ill my room didn t get cleaned for two days I spent most of it in the lift up n down I ve never been so badly treated at a hotel it was the worst holiday I ve I for one was so relieved to get home it s ironic because there called friendly hotels I ve booked quite a few holidays with the last one in Brighton was terrible which I also complained to you about n heard nothing so very dissapointed will anyone even bother trying to correct this or get back to Miss Corin Wormald