 Lack of professionalism lack of customer focus poor manners smelly bathroom noisy room old stinking carpets lack of taxis around general manager should not represent this hotel as she brings harm to it I used to stay in Radisson Blu each time that was the last time I did it 
 Absolutely unprofessional Duty Managers and General Manager not taking care of Radisson Blu intimidating guests not able to admit to mistakes they made with providing incorrect information about the Club Carlson points system 