 The staff were rude and unhelpful They had no portable fans or at least not that they could find service was slow was waiting 30 mins at 1am for a charger and when rang down on several occasions as wanted to go to bed was told he 2 mins after waiting ages for anyone to answer phone No empathy on check in when obviously v tired as just finished work at midnight but had me waiting for ages to check in no apology just kept doing something on computer then when I clearly wanted to be quick tried to get to join loyalty scheme at gone midnight 
 Comfy bed location