 Three things are extremely annoying and the reason not to go back there soon First I wrote an email to make sure I get a room with walk in shower Although the graded me up in a suite with just a simple separate room in addition with little value I got no such shower Despite a written confirmation Second I had to collect ALL the pillows bath and handtowels and bathrobes to try to isolate the cheapest single glasing metal framed windows around two sides of the bed Even then the super cold air literally rushing through the room left me now with a heavy cold Third checking the paid bill it was not presented to me first I noticed an amount of GBP 3 The answer a service charge Or tip We can remove it if you want And yes I wanted 5 minutes of additional waiting I then paid the 3 GBP in cash Free will 
 Mr Rafael at the front desk is always equally friendly and helpful Attentive He is the happyness and gives me a feeling of being welcomed 