 Only the sales lady at the gift shop store Maybe she had a bad day when I visited the store 
 1 The Staffs are very professional always greet you when you pass by will ask if you need anything or any help From Front Desk Restaurant Staffs Concierge Spa staffs Lobby Pianist to Cleaning Lady 2 The location is in a quiet Buckingham area and close to the train station with nearby small grocery store and restaurants 3 The food served at the lobby restaurant not pricey