 My 4th but now final stay at the Park Plaza County Hall What has previously been a fine hotel has descended below all expectations 4 night stay in a Studio King Family with plenty of issues 1 Studio King is a lie there is no king bed and reception cheerfully laughed off my complaint on the first day that this was a mis representation 2 Lifts during high occupancy average morning wait on the first floor 10 15mins The lift simply prioritises higher floors every time Yes there are stairs but with a 7 month pregnant wife I shouldn t have to rely on them 3 Breakfast again during high occupancy a disgrace 10 15 mins average wait for a table 4 Temperature control in the room does not work bedroom was a sauna whilst living area was cool 5 Shower Water pressure poor and shower head not properly cleaned with lots of outlets blocked with scum 6 Concierge on checking out did not help with luggage from room despite request link this to pregnant wife and useless lifts after waiting 15 mins I had to carry luggage down stairs with multiple trips as my waiting airport transfer was charging for exceeding permitted waiting time 7 Lobby bar is a nice area providing good value and options of f b but suffered from being too close to the entrance and so was very cold with a constant breeze from people coming and going from the hotel All in all an absolute joke yes I understand hotels struggle during high occupancy but this was simply unacceptable at the rate charged and service expectation What was my go to Central London hotel is now a NEVER AGAIN hotel 
 Not much to like