 They took ages to find my booking typed in wrongly by them sent me to a room with 5 cases in it no bathrobe which was part of the deal no room service menu and tho told by reception I could order from the restaurant menu no sign of it either and the wifi connection wasn t robust till I called up about it Smiley good natured staff don t make up for so many basics not in place I lost an hour of my time getting all this sorted So unlikely to consider this hotel again 
 Location plus staff willingness and good humour