 This was a 30th Birthday trip away which the hotel were aware of We arrived to a small dirty room the next morning we found a pair of a previous customers pants in among the clean towels When reporting this to staff at reception we were asked to speak to 3 different members of staff before someone decided to move us to another room not 1 of these members of staff apologised nor was the inconvenience acknowledged This was not an inexpensive hotel and for what I paid I would have expected a lot more in terms of service and cleanliness Extremely disappointed 
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