 Except for one Eastern European girl who was very nice the rest of the staff didn t speak any language besides German well enough for us to be able to communicate The safety box of our room had no key they had lost it My wife asked for them to turn on the heating and they didn t do it because they considered it was not cold enough They gave us an iron but had no ironing board The staff at the reception refused to receive packages sent in my name while I was there Two times they forgot to clean our room There was no mini bar in the rooms and there wasn t any hair dryer either though in the description it was mentioned as something that they had There is no reception 24hs The hotel works in the 2nd and 3rd floor of a common building When we go there the first day the person at the reception told us to wait TEN MINUTES without any explanation whatsoever 
No Positive