 Staff was pleasant but need more training Access to our room was not easy and we were locked out twice and required assistance The outside door was very difficult to unlock My boyfriend and I were locked out for almost a half hour on the first occasion The staff couldn t figure out how to open the door and had to call someone else for help Absolutely ridiculous A bottle opener corkscrew should be available in every room We asked for one to use and the employee told us if he needed it back he would come in our room and get it That made us feel uncomfortable He also didn t know how to operate the fireplace Breakfast could have been better considering the price paid Eggs bacon sausage are suggested 
 My boyfriend and I stayed in the Ottoman suite which was absolutely stunning Very spacious room with lavish decor The bathtub was heavenly and loved the high rise ceiling We had our own private balcony with a lovely view Great location and very clean Would definitely stay here again 