No Negative
 The whole experience at the Montcalm was amazing about a week prior to our vacation we received a welcoming email from Isabella the guest manager it was really nice The service was exceptionally good people at reception were efficient and helpful bell boy was super nice Breakfast was great the dining room was comfortable Our room was a delight a nice size bed with all the comforts beautiful design very clean We received bottles of water and a newspaper every day which was appreciated The hotel is perfectly located right next to the Marble Arch Oxford street and underground station We surely will return to the Montcalm and recommend it greatly 