 The staff were rude and incompetent on check in lied which made the whole experience unpleasant No parking on check in at around 3 so had to look elsewhere for parking Had to wait in huge que to check in Full balance of hotel and a 50 was taken as a holding deposit off my card however I wasn t told about this Checked into room was given a twin room however I had booked a large double bed room in December I was then told there was no other rooms however they had disabled rooms with access which were still not what we booked I was told by the staff I had booked a disable room however when I said so why was I given a twin room they had no answer I was told by a staff member to understand that is what I had booked to which I showed him my paperwork which said Large Double Bed Then after a long wait I was given the room I had booked and the staff member was hoping for some appraisal for getting me the room which I had already booked Then on check out my card was again taken and I was charged again for the room So currently my card is still on hold of 200 not including the room charge which I wasn t even told about I phoned the hotel to ask about the holding charge and why it was being held as I hadn t been told on check in and was told that there was no booking under my name I was then asked what room after telling the lady the room all of a sudden I had stayed at the hotel with no apology whatsoever So all in all if you want a great experience pay less and youll most likely get more of a pleasant service All in all worst hotel I have ever stayed in for service 
 The hotel was ok and clean