 2 elevators do not seem enough in the mornings breakfast buffet was so so coffee was terrible and layout of room was crowded we may have been spoiled over 6 weeks of traveling but of the 17 hotels we stayed at this breakfast was our least favorite just too crowded trying to get a piece of toast or some eggs and while we are not the pickiest this was the first hotel of our lengthy trip were the coffee was undrinkable our last morning we decided to go around the corner for breakfast at a quiet cafe with excellent coffee 
 Great staff from check in to concierge to housekeeping people could not have been more helpful or courteous Great location Across the road from the Ritz and Green Park We loved walking up and down Piccadilly Street The hotel is a little dated but very clean 