 The balcony door needs oiling Very creaky TV needs a bigger wall mount on it so it can swing out to face to bed properly Might apply only to some rooms also arrive later than 3 They seem to struggle having the rooms ready in the time frame they give The adjoining dinning company not so great Employees seemed stressed and come off a bit rude Also very very busy in the morning Other than that place was great 
 Very good rooms Lovely bathrooms Nice views Great area Nice and peaceful Free boat trips to canary and complementary cookie when u arrive Respectful staff in the hotel part Very clean and we ll maintained Elevator broke and got repaired the same day Staff are very helpful and are about 24 hours a day The area is connected to a walkway along the riverside Looks great at night i recommend this 