 We were billed for something that we did not eat from the restaurant which was amicably and promptly sorted out In the first place you can do with a bit more alertness about these unpleasantness Another matter that you are very gracious in accepting your mistake 
 Location affords quick access to the Schonnburg palace nearby tram service is easily accessible to the west bon hof train station which is an easy transit to many places in the city The hotel room is well maintained and gave us a pleasurable stay Staff Are generally friendly without any overt ness about it 