 Cramped mean looking basic room and amenities no wardrobe hardly enough space to open your cases Just a horrible atmosphere and a characterless place to stay if you are on holiday in London The staff are surly and unhelpful everything is too much trouble for them There are extra charges for everything hidden in the small print at check in Definitely not recommended and it does not deserve a high rating The reception appeared to be constantly busy handling complaints from clients 
 Arbor Hyde Park is a bit cheaper than some of the boutique hotels near Hyde Park but this is a basic hotel with no character or cheer more like an expensive pension It is not good value for money and does not deserve a high rating for comfort or service Probably ok for a no frills business stopover in London Definitely not recommended as a holiday stay in London 