 The double bed in our Club Double room was actually a double most hotels we ve stayed in have queen size beds described as doubles Can t fault this as the bed was correctly described The hotel requires guests to hand in their room key each time they leave the hotel then ask for it on return to the hotel This isn t ideal when there is only one person on reception they are already serving a guest One day my partner I came to uplift the room key found reception busy We each took turns visiting the bathroom still had to wait to get the room key It was an inconvenience seems a little silly 
 Fantastic location about a 10 minute walk from Paddington Station Heathrow Express minutes walk from Kensington Gardens Hyde Park The hotel was spotless The breakfast room staff were very friendly Little snack treats were available for guests on levels 2 4 which was a nice touch The bathroom was probably the best I ve encountered in any UK hotel in terms of being fresh modern with good water pressure a selection of shower head options All in all an enjoyable stay 