 Most of the staff were not up to their jobs There were a few exceptions Booking in and checking out were a nightmare Keys had to be handed in when you went out anywhere and there was always a wait while they found time to retrieve them for you I was told that I wasn t in the room for which I had left my key Problems with bill at check out Very gloomy outdated reception area coupled with the time it took someone to get to booking you in tempted you to turn tail and and find another hotel No facility to make a tea or coffee in your room Rooms and bathrooms small Horrible old blankets on bed
 The location and the Occitane toiletries 