 1 The reception staff took city tax from my wife although she was a milan resident and italian which is against rulse they told me the computer system couldnt exclude here 2 The free car parking is behind the hotel and connected through about 45 ledder steps which means you have to carry your bags ups and downs those steps in check in and check out 3 No room boiler cafe or tea although its 4 stars hotel 4 The hotel isnt perfect for thoses with out Cars most of the clients had cars and ao it was totally suiting them 
 The location Bruzzano is a good area near milano center and also those who want to visit North italy and swiss The hotel design is so nice and artistic Inspired ftom davinci designs the staff were nice good breakfast nice room mine was superior with light effects it was clean the wifi was good the lifts were working 2 or 3 of the 4 available which was good no more than 2 min waiting although the hotel was crowded 