 Double and twin rooms are small bathroom easy to flood as the shower is over the bath and the screen moves Access to hotel is via the pedestrian square so transfer drivers we did not fit in the taxi do not know how to come to front door Hotel staff can solve that but you need to know to contact them 
 Location is excellent and staff reception and concierge are very helpful Did not try restaurant but bar downstairs had very good service and small meals 2 tube stations and all West End attractions close by Overall had very good time during our stay