 2 of the morning we arrived for breakfast 15 20 mins before the breakfast finishes which in my opinion is quite sufficent It is un necessary to be told by staff we you have only 15mins left before we close This is actually quite rude 
 We got an upgrade to a delux room on the 16th floor which was great Staff were very helpful with information on local attractions directions etc The rooms and the beds were very comfortable Overall great hotel and location is a little bit out of the city but the tram is very convenient straight across the road 