 since its my 4th time i have booked for 12 days and had to leave in 10 days due to some other commitment however they refused to refund the amount i know its none refundable booking but since am loyal with them and with booking com which you can see i was in Qatar for the same dates i booked in Milan but none refunded the money
 its my 4th time i stay there and i like the location employees lobby breakfast and smell of the hotel