 The hotel bar was tricky on the evening we visited I think that it was a combination of everyone descending upon the bar at once their only being two staff available a breakage happening the card machine not working at the bar and one customer who decided to be very difficult she was just being difficult and from what I could see had little cause to complain This in no way spoiled our stay it was just unfortunate 
 Check in was a breeze Reception noticed we had a small child with us we booked a larger room because of this and arranged for another bed in our room without us having to ask The room was immaculate and the bed very comfortable The concierge was also very helpful looking after our luggage after we checked out 100 I would stay here again Although the hotel is in a location that I would not normally have considered I found it to be only a very short walk to Covent Garden Soho and Oxford Street Bond Street I will certainly be visiting again Give it a go you ll not be disappointed 