 Had a fire in the basement while we were there and had to wait outside in the cold for 1 5 hours It s not the hotel s fault but it was a special occasion and we were never approached by the hotel staff for any kind of compensation 
 We can t stress enough how great the location of this hotel is Walked the whole time to Covent Garden and Soho There s a central bus stop across from the hotel that you can get anywhere with and the tube is a 5 minute walk Perfect location and really nice hotel 