 1 Unsufficient number of staff there s no one by the pool breaksfast serving is a little messy the receptionist had to come over and give an extra hand to the waiters only 1 man at the reception which makes the reception overcrowded and you have to wait to be received simply not enough people at the front desk with regard to the number of rooms 2 Bathroom is to small without toilet brush the shower is lacking water pressure and the water temperature is constatly changing water and cold 3 For a 4 star hotel it is unacceptable not to have slippers and bath coats in the rooms 4 Breakfast is okay but they have problems with not refilling the food and drinks 5 Rooms are to hot the AC is constantky funing and the rooms are to warm and thexair is really dry 6 Beads are not very comfortable 7 The rooms and the hotel in general are okay but is definetely not for 4 stars and the whole place needs a serious rennovation snd more staff
 1 Very good location and connectivity with city center by tram and by metro 2 Very good breakfast and on weekends untill 11h 3 Free swimming pool 4 Cleanliness 5 Friendly staff