 How did this hotel get a 5 star rating It is a very tired hotel with very strange service in that the customer is always wrong Tea and coffee making facilities 2 teabags two sachets of coffee and two sugars 2 powdered milk and two stirring sticks Not a teaspoon in sight They tried to charge for ice in a glass Breakfast at 25 per person was a rather tepid affair They wouldn t know how to make a cup of tea if they tried To say we wont be using this hotel again would be too soon This was supposed to be a special birthday 5 days in Barcelona for my husband It was more like staying at Fawlty Towers When we couldn t get into our room we were asked did we really want to go in No of course not we love camping out in the corridor 
 Some of the staff were helpful