 I had a lot of baggage and was given no help to get to my room On arrival there is no ramp so steps are challenging to walk up if u have luggage 
 Location was perfect for local conveniences supermarkets pharmacies restaurants and also sightseeing In a peaceful part of London yet still very cool and chic The hotel was beautifully finished with new restaurants attached The menus were fab with a great choice My room was light and large Was very well turned out with products for hair and body lotions Bed was very comfortable and shower was perfect 