 the gentlemen on reception on the morning that I checked out was not very knowledgeable on where I could pick up breakfast on my way to the office but redeemed himself by offering me some mini pastries from reception 
 it was my first stay in a hotel in France and the young lady on reception on my first afternoon went above and beyond the call of duty when the wifi was down and also on recommending lunch places when my room was not ready when I arrived 