 I contacted the Hotel when booking apron 6 weeks before travelling to say that we required a high room as wanted a brill view which we got I also explained that it was to celebrate our 30th Wedding Anniversary Nothing was acknowledged about this not even a couple of chocolates on the pillows I know everyone is budget cutting but for goodness sake a couple of chocs on the pillows would have made us realise that you actually took interest in us and our special weekend But no That was a disappointment The drawers in the room didn t shut once clothes were put in them so dread going to the loo in the night The bathroom really does need a shuttable door not the sliding door that doesn t even meet the edge and has no lock whatsoever I know we ve been married 30 years but I have never pooped within earshot of my hubby without a proper closeable door being there Basics really Get the drawers sorted get the bathroom door sorted and I would consider returning 
 The location is fantastic The room itself was in a great position overlooking London We were on the 16th floor Room was clean and tidy Breakfast was absolutely fantastic You could fill your boots The choice was superb and excellently carried out The staff in the dining room were rushed off their feet but so sweet and kind and helpful Kudos to them 