 Perhaps minor things but pillows on the bed were small definitely not standard size pillows which seemed odd when bed is so big Also bottled water was not replenished on 2nd night and only one English breakfast tea bag provided which meant both of us could not have a cup of tea I was left disappointed especially as hotel is not cheap I would not class as 4 based on this lack of attention to detail 
 Stayed for a couple of nights following a trip to the Albert Hall Hotel in a good location and within easy walking distance of the Albert Hall tube station etc Room was small but very clean and reasonably comfortable Staff were friendly 