 Wifi was very slow The reception was short staffed at the busy time in the morning I waited for 10 mins to check out but there still were 5 people in front of me So I opted to give my key to one of the staff managing the queue and asked them to leave the receipt at the concierge so that I can collect it later 
 3 minute walk from the Highstreet Kensington station The room was larger than the other similar hotels I had stayed in London and clean Staff at the concierge were nice and helpful 