 The staffs I felt were not friendly they are functional and efficient though The location is a bit isolated from the centre with not many restaurants and cafes around there 
 I booked 2 rooms for 2 adults and 2 kids 10 13 year old and syayed for 3 nights The rooms are clean tidy well and comforatable enough No complainings to say at all The location is very convenient to visit the palace of Schonbrunn with walking distance or taking a tram by just 1 stop from in fron of the hotel 