 Sheets weren t changed for 5 days I had to ask at reception When eating dinner in the restaurant the OWNER walked around lighting a candle on every table even the ones with a man sitting alone yet she walked past me and my boyfriend eating a meal together You get what you pay for in terms of the room but the extra facilities and some staff are definitely not 4 
 The rooms are lovely and clean Few members of staff very helpful 30 minute underground ride into centraal station 