 We know the hotel was being refurbished and from the comments on Booking com and so we were expecting to stay in a refurbished room Besides this we asked on the reservation for a room in the upper floors They gave us room 201 an old room where you can see dust everywhere and lots of faulty things You can also hear EVERYTHING in the corridors and rooms nearby from people walking talking and having a shower It s definitely far from being a 4 hotel When I complained about not having a refurbished room at the checkout the only thing I was told was you should have asked 
 Full english breakfast with plenty of choice Good location considering the price If you have the oyster card or a travelcard you can easily get the bus number 40 to King s Cross Station and from there access any zone of London The concierge was very helpful and nice 