 Chaotic check in process Husband arrived before me and was not allowed access to room as booking was in my name although he had the payment card I had to show my face at reception to validate the booking Some guests got Welcome packs but we did not Not sure why Also awful selection of food available once breakfast is over We returned from O2 after midnight to find every choice required the microwave No sandwiches etc Just microwave pizza and panini 
 Lovely suite Well equipped Comfortable and quiet yet with all the buzz of Westfield below Cheap parking for London Would recommend Efficient air conditioning made the apartment very comfortable on a very hot weekend We will definitely use again Had to ask for a room with a view rather than look at the air conditioning units for the retail park but once moved we could see for miles 