 Receptionist needs to smile and greet better for a Hilton group hotel Bring misinformed about the parking otherwise we would have stayed at premierinn barking with free parking Attitude of receptionist towards me questioning price of room when she was wrong 
 Receptionist needs to smile more and have a better greeting at hotel could not understand her sometimes very difficult to understand she tended to mumble She also tried to charge me full price of 157 we booked on special offer of 109 90 She seemed a bit put out when I questioned price good job really I saw it Not a good start to be honest I was told there was loads of spaces for free parking by reception when I rang day before no chance we had to pay over 20 for parking as amount of spaces free you have is a ridiculous amount for the number of rooms In hotel Would not consider staying again whilst in London as not good value and would never recommend this hotel to anyone Have stayed in doubletree hiltons before but not like this one Overall clean room beds harder than normal