 The decor was a little dated but it added character to the hotel so I wouldn t say it was a bad thing 
 The staff were fantastic always so friendly and helpful The door staff remembered us every time we walked back into the hotel and made conversation with us Any time we met a member of staff in the corridor or in any other part of the hotel they always gave us a big smile and said hello Little things like this made us feel like valued customers I had emailed to say it was my husbands 30th birthday and when we arrived in the room they had make him a cake and left a message It was a lovely surprise The hotel is very well located It is less than a 5 minute walk to Victoria station and Buckingham Palace Breakfast was delicious Was a bit unsure what to expect when I heard it was buffet style but the quality was amazing so fresh and tasty And fantastic eggs made fresh Definitely worth paying extra for 