 one thing After once cleaning room we lost some our money it was our mistake that we were unable to use the safe but disappeared us to 2 000CZK and bag where we had money was on different place I tried to solve the situation with the reception then by email with the hotel management I could not more even get a simple excuse I did not expect anything more though it was our mistake just an apology Unfortunately I rather enjoyed very cold approach of management of hotel I regret this and anyway I would like to visit this hotel again so it will not happen 
 everything was perfect really nice old typical Austria hotel perfect communication with receptionist who try to be helpful to us give us information about public transport and map of Vienna room was really clean with nice windows big room reception open 24 hours parking car without problems perfect position very close to city center only 15minutes by foot from Stephansdom only 10 minutes by foot from Rathause perfect position lot of restaurants on the street subway only 10minutes by foot tram station infront of hotel 