 1 The attitude of the staff except for the concierge sucks major They are all argumentative unhelpful and aggressive in their stance against you I found it a real turn off 2 The air conditioning in the room sucked in spite of having it on Fan Speed 3 and 18C degrees the room was always warm the A C is just old and decrepit It is totally unable to cool down a room 3 Rooms were not ready when promised at all In spite of arriving early and the sour faced russian woman on the front desk pointedly commenting that check in time was 2 pm the rooms were not ready until 2 30 pm 4 One room was supposed to have a double bed they gave us a king They promised to separate the king into two beds never did 5 The second room was supposed to be a King they gave us a queeen promised to find us another room never did 6 The hotel is really far away from the Tube 7 Paid WIFI in this day and era This Millenium is a sad sad hotel Nothing compared to the one in NY which is amazing I am never going to stay in it again Total waste of money 
 Honestly nothing was that great The hotel is nice inside but I didn t find anything outstanding 