 I confirmed the arrival at 2am via Booking com e mail as this hotel has a 24 hour reception Upon arrival I was informed that my reservation was cancelled due to their policy of cancelling if a guest doesn t show up until 6pm That wasn t mentioned anywhere and is directly opposite of what was agreed with the staff So I had to pay directly to the hotel and not via booking com whatsoever which costed me 50 EUR more than what it should have costed 200 vs 150 EUR As a sign of their hospitality they upgraded the room to a better one Comfort Deluxe Room What can you do at 2am but accept the terms of the hotel which purposely avoided Booking com rules with a made up story 
 Location heating cleanliness