 Our room was not available when we arrived and had to wait another 45min to 2 45pm Could have been acceptable if they hadn t known we were coming in at 2 but we arrived the first time at 11 asking if it was ready and said we d only go out for lunch and then get back at 2 They then offerd us a free drink but no one came to take our order until 5min before our room was ready 
No Positive