 The view from our room some ugly pavements was depressing The reception staff was bored and just could not try and look interested They did not even looked for a taxi when we had to go to the Olimpic harbour We ended up walking and it was actually cool but they were not supposed to know that When we took our suitcases to eventually go to the airport they failed to deliver again The charming helpful and English speaking porter did that So all in all down with the reception staff They should go somewhere and learn to be professional The grounds around the hotel were pretty ugly 
 The pool was amazing It was also very conveniently located for the Port Olimpic a mere 10 min walk away The room service food was great the food arrived quickly as well and the waiter was nice The beds were so comfy I had a bad back from staying in a horrible hotel in Costa Brava and a night s sleep in the magic bed in H10 really helped The ground floor looked rather nice We had to store our suitcases to go and spend 6 hours away after checkout then come back It was free and the staff that stored the luggage and helped find a taxi could not have been more helpful The breakfast room was really nice Great choice of fresh fruit tasty eggs yummy Spanish croissants The staff was nice as well 