 I fell in the hotel which resulted in a broken ankle and 4 hours in St Thomas s missing out on all booked surprises I think staff should have been more supportive then trying to diagnose and offer taxi to hospital which cost us 25 I slipped on carpet in the bedroom
 We had difficulty locating hotel maps and directions sent were poor quality On arrival a member of staff did her best to sort out the problem for us which resulted in a discount a the end of stay Good helpful staff