 Not really a dislike but a communication problem that may have been Booking s not the Hotel s Booking sent me an e mail saying that free transportation from Heathrow came with my room option so I requested it from the Hotel It didn t evidently and the Hotel did not confirm that until after I arrived No matter as I took the Heathrow Express 
 Friendly staff always with a smile Upon check in desk staff showed me to room and helped with luggage which I appreciated Very comfortable bed Charming breakfast bar area with fireplace nice for Jan Easy 10 minute walk from Paddington Station 