 Very minor on my return from sightseeing my room had not been made up When I called they promptly sent someone to clean 
 Great location the hotel is well appointed and even if they were clearly very busy and full the staff still managed to impart prompt and personalized service I had bought some souvenirs from Vencie prior to my trip to Milan and needed a box to allow me to check them in for my flight home The front desk found me a good sized box and I was able pack my purchases perfectly I also found out that they had some facilities for fitness really just a treadmill a bike and some free weights in the nicely paneled basement but it was enough to ensure that I was able to stick to my running routine Breakfast was very good too quite substantial The room was a good size the bathroom quite large both decorated and finished very elegantly 