 The female receptionist was quite grumpy and never even said hello or good afternoon We were surprised that you have to give the Hotel a credit of 50 on your credit card for each day you stay we already payed our stay two months in advance as security Nobody bothered to tell us about the facilities restaurant in the hotel wifi etc This is not up to standards Unfortunately also the maintainance of the installations is not up to expectations Dripping tap defect fridge broken light bulb in bathroom It took a letter to the Manager to get at least the fridge fixed on our last day there Oral complaints were ignored 
 The hotel is located quite close to Oxford Street and excellent for shoppers with big bags Room was quiet and clean one could sleep with an open window 