 My bag was stolen from the hotel lobby and that speaks a lot on poor management and lack of security It took the hotel half an hour to view the cctv footage and i think the response from the management was atrocious I lost a lot of money and as a traveler it was a nightmare to be in an alien city without any help from the management The management did not even apologies for what has happened I would advise Booking com to withdraw the hotel from their system and also advise travellers to not to stay at this hotel Imagine a bag being stolen from the lobby of the hotel Very poor attitude and shockingly unbelievable behaviour 
 I liked the staff in the restaurant very warm and efficient 