 The lady in the check in desk was little bit rude in the beginning she was speaking loudly but then she said that she can t hear me I think she was trying to cover up as she really looks upset that time she was also trying to convince me to go for a bigger room which I don t want since I got a beautiful interconnecting rooms overlooking Oxford street Other staff were really kind and helpful 
 Best location in London Cozy Comfortable bed Free mini bar I was lucky to get an early check in And I will difinelty stay in this hotel if I visit London again 