 The worst about this hotel and what drove me nuts was internet It was horrible I complained several times and once even it tried to fix the problem and it still did not work properly Traffic was very slow did not work kept kicking you out of wifi I will not be staying in this hotel anymore unless they fix there internet Heating did not work for some reason It did not bother me too much as it was August and it was not too cold yet despite of heavy rains and cooler weather Free breakfast was only continental and pretty basic I had to pay extra to upgrade to a proper english breakfast Mattress was extremely soft so much that I was falling inside Not good especially if you have back problems 
 I stayed in Club Double room It was of ok size for typical uk hotels It had plenty of amenities such as iroining board tea coffee machine etc I really liked that they had a usb charging portal for iPad iPhone as I forgot my charger at home It was a big relief that I did not have to run around to buy another iphone charger Staff was friendly Bathroom was small but it was ok layout and a spacious shower cabin 