 Minor niggles No hooks to hang robes or clothes on the back of the bathroom door Not many in room tea bags Toast still processed slices soft and barely browned so sub standard compared to the excellent breakfast Staff would respond if asked but shouldn t have to ask 
 The staff are always very helpful I love the location because it is easy to walk to all the main shopping and theatre areas The room is clean comfortable and the new refurbishment is classy and understated Rooms always quiet so good night s sleep 