 The staff was very unfriendly and we were not made to feel welcome Check in and check out is from a computer While this is convenient it s not the same thing as being greeted and made to feel welcome Whenever we needed to ask a question about anything during our stay the staff was almost rude and not friendly at all We are planning a return to Amsterdam and I doubt we would stay at this hotel again due to the staff 
 The location of the hotel is right next to a public transportation tram stop and very convenient even though it is a little out of the main part of the city The hotel was nicely decorated and fresh looking Our room was large and bed was comfortable All amenities in the bathroom were provided lotion soap shampoo etc 