 The rooms were incredibly hot We asked to have our A C fixed and the response was initially to open a window Then they moved our room but it was still hot The rooms look nice but are a little run down in person The staff is nice but are clearly mostly students they could not answer some basic questions though that may be a language issue so we can t blame them for that We were asked to check out two days early because they had something wrong in their system but then did not apologize when I brought the error to their attention The food in the hotel is also over priced 
 The location was really good Easy access to multiple tram lines one stop from most of the museums Nice people manning the desks Free mini bar though no alcohol in the deluxe room was a nice touch I would say still a good value for the price in Amsterdam 