 having to put my own top sheet on when i requested for a change Also the plumbing was out when we arrived home from a dinner function at the savoy so we were unable to shower until the next morning
 Hotel was well appointed but gaining access to our room was a dilemma due to the fact my partner arrived before me and she had to use her cc instead of the one they had on record that i booked with and then i was charged along with her CC for the night i was not there and she was 