 What is the point of placing a hair dryer in the desk drawer on a fixed length cord with no mirror available clearly designed by a man Get with the program and place it in the bathroom or provide a mirror you can move The day I arrived my room door could not be locked and required fixing by the concierge The following day when I returned to the hotel at 11 15 pm after 14hrs walking my door could not be opened 3 round trips from the 8th floor before the concierge said he would have to fix it again Had to sit in the lounge until after 12mn before I could access my bed that said the staff did give me a free glass of champagne while I was waiting 
 Lovely hotel in fantastic location 2 mins walk from Embankment tube station and easy walking distance to Tower of London monument tower bridge Buckingham palace Westminster Cathedral etc