 Check in very slow and I personally didn t like the islands rather than a desk where staff met us Although room was great it wasn t what we needed and we couldn t give up the upgrade for our original room as it was been given to someone else and hotel was full Bus shuttle to train station only runs for 1 hour in the morning and only 2 boat taxis in the morning no way to return by boat I felt that this was misrepresented in hotel information 
 The staff in the restaurant and bar were very good and helpful We were upgraded to a Privilege room which had good points and bad points see what we didn t like The food was limited but very good and not too expensive in the restaurant and breakfast was also quite good 