 The bed was quite hard but that is to be expected in Europe The bathtub had an auto clean feature that startled me the first time it came on it was temperamental and came on mid shower not a big deal but I could have used a warning 
 Staff were super friendly and spoke excellent English They make you turn your key card in every time you go out which I thought I might be a bit of a hassle but I ended up really liking it because it was nice being personally greeted each time I came in Room service was great and very accommodating 