 Tea tray in the room was lacking biscuits only 2 tea bags no hot chocolate coffee from machine was not very hot Overall a Residents Lounge would be great on Friday evening all Bars and Common area s were full a dedicated area would be lovely 
 Staff excellent friendly and all you could wish for the introduction and greeting when arriving superb great building and location Breakfast was fabulous Our river view room was all very nice quality with excellent bed and bathroom 