 My daughter and I were on a special holiday together so on arrival I chose the 45 upgrade which included a complimentary cocktail in the Skybat excellent lovely soft gowns and flip flops great for pool use and snacks water and lovely upgraded special products each day On 2 occasions I had to ring down and ask where they were as we d been forgotten Which made us feel a bit embarrassed On the second day of our stay we were out all day from 10am until 4pm we returned to find our room not serviced I had to go and find housekeeping to assist 
 Breakfast was wonderful substantial and catered for all choices Lovely swimming pool and health centre Staff very friendly and accommodating Location not too bad really Tram stop a 2 min walk from hotel 2 main trams no 1 and no 17 directly into the city centre in about 10 mins very regularly 