 Did not have any bad experience in the two nights we stayed in the Strand Palace Hotel Because of location and currency exchange rates 100 equalled 70 stg London is a very expensive city for example my friend and I went to see War Horse in Drury Lane and as we walked home we decided to go into a pub for a nightcap Too late last drinks served at 11pm No option but to go into the bar in hotel I ordered a Famous Grouse whiskey with a dash of white lemonade which cost me approx 15 euro for a single That took the wind out of my sails Too expensive for me I 
 Mohammad on duty at Reception on evening of our arrival on Tues Aug 18 2015 was a wonderful ambassador for the Strand Palace Hotel He was courteous helpful charming friendly and extremely efficient Loved the location and all the staff we met were most helpful friendly and made us feel very welcome 