 lack of directional lighting reading function was a very bright spot on ceiling which was not helpful for the reader and too bright for the one who wanted to sleep If you have a lot of chrome it has to be kept polished the bed legs were dull and had accumulated fluff and dust One free bottle of water for two people is a little mean 
 The staff were outstandingly helpful and friendly The ambience was un stuffy The food was exceptional Toiletries by Elemis good choice 