 Having to wait in a queue for breakfast being served a cold coffee The warm breakfast didn t seem to be that varied and the guys at the kitchen didn t seem to be the friendliest so asking for an omelette or some pancakes didn t seem like a good idea 
 The location the room size the warm welcome by all the staff the modern design of the interior the attention to detail throughout the hotel room and site The guest relations manager even came out to give us a warm welcome and there was some complimentary macaroons in the bedroom and drinks as it was my birthday 