 To be fair I was given a 10 refund when I complained about the following The bathroom had fluff and a particular type of hair on the floor and the water was slow to drain from the sink When I took the metal plug off to investigate the pipe was clogged with months years worth of disgusting gunk I was very tired when I went to bed and it wasn t until the morning that I found a large knot of long hair on the bottom sheet near the foot of the bed Yuk One of the wall sockets was hanging off the wall Couldn t turn the lights off from the bed Only one tea bag originally supplied although they did provide more when asked 
 The location is excellent right next door to the tube station but you don t seem to hear them opposite Shepherds Bush Market and a stone s throw from various restaurants the O2 Shepherds Bush Empire and not far from the Westfield shopping centre 