 This is the first time to complain and it s a real shame but BED BUGS Come on you can do better than this I have 5 ugly bug bites the day after staying Also the room was very hot and the fan did not work very stuffy and hard to sleep in 325 A staff member bought me a fan which I was appreciative of but was still too stuffy Your lifts are also very slow 
 The hotel is great stayed many times now Sadly on my last visit I have found some things that need addressing 