 Everything sadly this hotel trades on its location and photographs I ve stayed in much better bed and breakfasts I can only assume the star rating is self appointed No one answered the phone when i called prior to arrival to ask about parking of which there is none When we did arrive the receptionist was so devoid of human emotion I assumed he was a badly automated robot The first room had a Chinese water torture device constantly dripping gurgling AC unit fitted as an unwelcome addition The second room lacked basics like tea coffee a kettle etc The position of our Executive Room was in the basement next to the kitchen so we were woken at 8am on a Sunday by the chef juggling the crockery Breakfast was a joke Having paid extra for an inclusive breakfast we were told we only qualified for the Continental Breakfast which was a basket of luke warm limp bread optimistically described as toast and a cafetiere filled with dishwater equally optimistically described as coffee Anything beyond that including cereals was additional The service at breakfast was appalling I was unsure at which point Beadle was going to jump out and let me in on the gag Its a beautiful building but as a hotel its trading on its South Ken credentials very hard any where else it would struggle 
 Location was ideal for the purpose of our stay in London Large room for London and very comfortable huge bed 