 to name only a few access via fire escape only being locked out of room and elevator no firekey to emergencydoors door had to be forced down street cats in room treated like second hand guests reserved room was given away although checking early afternoon breakfast area not cleaned to standard no compensation received after 4 weeks no invoice no apologies not able to speak to manager the worst best western hotel ever shame on management 
 some helpfull receptionists who dared to help