 The bed was to hard and the pillows as well No shelf at the bathroom to set your toilet bag Have to set it on the floor 
 Good breakfast Location is good close to shopping area in Covent Garden Nice but quit expencive bars at the hotel Good service we got changed room because we were not happy with the room we got first It was tiny and had a bad smell from the bathroom I came back to my room after breakfast while the cleaner was there and she would not let me into the room before she checked my key Very good 