 The steps at the front entrance made it difficult for my girlfriend who uses a wheelchair however the door staff were 100 wonderful and made it as easy as possible I understand that it s a listed building and not something that can be changed 
 Beautiful building with heaps of history We were very lucky to get a room on the top floor on a corner overlooking Russell Square I am a sucker for a good view The location was by far the best part it was fantastic to be so near to everything My first trip to London where I barely got the Underground anywhere 