 The shower has two identical controls for the water Based on many showers the world over the natural assumption is that the two controls are for hot and cold water respectively In fact the right hand tap is for setting the temperature and the left one the water flow The water is very hot in the bathroom and I had really hot water burning my feet before I found the correct use of the taps There needs to be a notice explaining this The shower is over the bath The bath is very deep sided and many elderly people would struggle to get into it The chair at the desk in the bedroom is very lightly balanced Anyone leaning back in the chair could easily overbalance backwards and injure themselves Both matters brought to the attention of management Given the high standards in other areas there is every likelihood that they will be dealt with positively 
 Really helpful and friendly staff Hotel full of character and beautifully positioned right in the heart of the old city An imposing design topped by a historic clock tower 