 We ordered room service on our final night and it took close to an hour to be delivered The food was cold by this point The gentleman who delivered it was very apologetic and returned shortly after with a fruit hamper in way of apology 
 Our whole experience was exceptional The staff were very friendly and always happy to help with suggestions and directions It was in a fantastic location and wonderfully easy to navigate from We dined in the restaurant for Earth Hour and it was simply magical The ambience was delightful and the food exceptional 