 Upon arrival we were missing a bathrobe and our tissues were not topped up when empty When checking out the doorman insisted on watching our bags so we left them by him at the front door outside when we came back to the door he was no where to be seen and the bags were left outside on their own So not 5 star as a few details have been missed but otherwise excellent 4 5 out of 5
 Great location just by the Barbican tube stop We had breakfast in bed both days which was hot and excellent Good WiFi Nicely decorated Great hermes toiletries 