 When arriving I was told that I was upgraded to a bigger room It turned out the bigger room was a disabled one with a basin at the height of my knees and a shower which had a very uncomfortable flooring Also I was told credit card details are just taken for booking purposes but when I wanted to change the card to another one it turned out it was already charged to the first one and changing resulted in additional fees 
 The room was quite cold when I arrived obviously not used before but it heated up quite quickly and the bed was big and comfortable Also the room was quite big compared to other London hotel rooms with the downsize that it was a disability friendly one The location is nice just in the middle of the theater district 