 Service could have been better 
 Location We stayed here for three nights stay in Vienna in second week of October Location of the hotel is great just across the Danube Canal Just a short walk over the bridge and you are at Schwedenplatz which is one of the principal metro and tram stations and one can go to anywhere by train tram from this station The cruise liner for Bratsilava also starts from the bridge nearby also the Hop on Hop off bus has a stop nearby Room Rooms are comfortable with good room heating and interiors are classical Viennese style being elegant Bathroom is quite spacious with good supply of towels and soaps etc good hair dryer is provided and internal room heating in the bathroom was comfortable in the october weather of Vienna Inside the room is the floor carpet and myself having dust allergy was apprehensive initially that the particles from the carpet may trigger the allergy However was pleasantly surprised that the carpets were new and well kept cleaned and no problem on account of allergy occured Breakfast One of the highlights of the stay was the sumptuous breakfast with a wide spread of Viennese delicacies being served The Breakfast was Truly Outstanding Best cakes pastries breads and cheese were served in breakfast wide array of options for various types of Teas Staff in the dining area for the breakfast was very hospitable and gave attention to the needs and requirements of the guests at the breakfast and made one feel special front desk The attitude of the staff at the reception was inconsistent and that is the reason why have rated 4 stars and not 5 despite so many good things about this Hotel They were well behaved and polite But being a tourist it was expected that the staff at the front desk would be of help regarding the city and its main attractions how to reach and other details etc However they were distant and did not seem very interested in helping out the first time tourists visitors like us 