 New guests entered our room while we were still in bed at about 7 00 a m with their own card keys we tried ours and it no longer worked our check out time was not till noon of that day Soon enough we got a call from the hotel apologizing for the mistake and they did not charge us for our breakfast that morning as a gesture of recompense but we didn t care about that It was still unacceptable such an error could have led to a number of worse situations we were just glad that it did not 
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