 I believe this is a 4 star hotel not 5 based on its amenities There was no hot water pot or coffee available in the room There was no free drinking water there was no 24 hour room service I wanted coffee at 6 am i was told to wait until breakfast starts at 7 Breakfast was included but I was told that I could only have what was served not order eggs as I wanted them cooked There was only 1 waiter setting up and serving coffee It was strange to say the least 
 The location of the hotel is great a few minutes walk to the center and all the shopping 