 Only supplied one keycard and there were two of us The keycard worked the lights and air con etc My husband went to the gym leaving me in the bath and took the card to get back in It went pitch black after he d been gone 10 seconds Also had made requests by email for feather pillows and a fan and my husband told the hotel that it was a trip for my 50th Got a lovely email back saying that housekeeping had been informed of my requests and there would also be a nice birthday surprise in the room for me Got there and nothing Rang down from the room to request the fan and pillows twice and they didn t answer the phone either time so we left it The birthday surprise was that there wasn t one 
 Breakfast fabulous large buffet with everything available 