 However the little touches within the Room were not quite right for one of their premier Rooms the Bed Mattress was very hard not even medium firm but very Firm indeed most importantly the Pillows were also very firm unforgiving variety not commensurate with such an expensive and nice suite this led to a poor nights sleep You would expect natural Down feather pillows of a high comfort quality not one s your head literally bounces off No easy plug lead arrangement for hairdryer to Mirror dressing table that we could work out Most disappointingly on returning from the Albert Hall quite late but not early Hours late 11pm the two evening reception staff informed us the Bar was shut nor did they even offer us a nightcap drink which one might expect at a London Hotel such as this at this time of evening 
 Lovely ambience and breakfast staff very good generally Reception staff very polite and pleasant too Hotel very clean and lovely classic spacious Room which you wouldn t want to change at all we stayed in the Pasha Suite 