 I had been emailing the hotel prior to my arrival as it was my partners 30th bday and wanted to upgrade our room The staff member i was emailing had said they would arrange baloons and flower petals to decorate the room at no extra cost of i would like I said yes that would be lovely however when we arrived into the room this wasnt done Very disappointing as this was a special occasion There was however a bottle of champagne in the room which was nice of the hotel Aside from this we really enjoyed our stay and the hotel was beautiful and i would reccomend it 
 The toiletries were lovely and the bath robes and slippers made us feel very relaxed and destressed 