 The main hotel staff were lovely but those in the 18th bar were a bit pretentious when we had a quick pre concert drink and it was quiet the lady who served us was lovely but when we returned after the event and it was busy the staff behaved as if we were an inconvenience when you re paying nearly 10 for a beer it shouldn t be too much to ask to have a glass with it 
 The location was perfect for the O2 and the bed was amazingly comfortable 