 Hotel facilities are visibly dated and are in need of remodeling Staff seemed to be a bit bored and not as attentive as one would expect although they got the job done Breakfast buffet is poor for a 5 hotel in all respects from the variety of choices to the quality of food provided Hotel was overpriced based on our experience probably due to high demand of the season Christmas NYE 
 Very good location for exploring the city centre and close to major public transport hub Karlsplatz Room was spacious and comfortable with good storage and big bathroom 