 On arrival I was allocated a basement room which I did not like OK for a night or two but not for a 24 day stay After three nights I requested a move and was quickly accommodated in a top floor room with a view and wonderful daylight My delight at this move completely overshadowed any disappointment I may had at the beginning and I can only compliment the reception staff for their fantastic response and understanding 
 Excellent location pleasant and extremely obliging staff comfortable and clean room with tea and coffee making facility and ample supplies of tea coffee and milk replenished on a daily basis good food in the breakfast room and from the bar menu As a distinct plus a number of staff went out of their way to be helpful and accommodating all of which added to a sense of warm welcome I had a club room larger than the average room containing a small fridge and microwave both of which were great for the occasional self catering Altogether a happy and memorable stay 