 I cannot think of anything that disappointed me 
 It can be quite daunting being on your own but the staff were very helpful and friendly The hotel has a really nice atmosphere unlike some I have stayed at in London My room was very comfortable and clean Check in was very quick and you are presented with a cookie on arrival which is a nice touch The hotel is ideally located for tourist attractions and the main line station and underground is a few moments away Next time I have to go up to London I will definitely stay in this hotel again and I have recommended it to my son when he visits London 