 Staff at breakfast were rude I felt unwell they had run out of water so asked for water and for if to be brought to the table Staff member said I ll get some it will be up there pointing to its counter position I thought a four star and above hotel has to give you table service if you request it even if they offer a buffet style breakfast When I went to get the water using its wine cooler stand a staff member came over wipped away the cooler leaving the bottle on the table without saying a word rude Reception staff were brilliant the gentlemen that checked us in on arrival went above and beyond allocating our rooms together for my friends 60th celebration stay and he remembered us when we checked out asking us about our weekend he was the hotel s saving grace 
 Beds were really comfortable good variety of fresh food at breakfast and liked having bottled water Position of hotel great for public transport links Bus stops picks up right outside the hotel takes you to all the main attractions Tip buy your all day travel card day before so you can hop straight on the bus in the morning when you start your day of sightseeing 