 Parking house which the hotel uses are rude and expensive They were the first time we stayed and nothing has changed although we complained to both parties There is no hotel rate and although 24 hours Monday to Friday is 24 if you enter at 8pm Sunday and exit at 9am Monday they charge you 30 and every time you pop out it starts again Unbelievable that there is still no concession for the hotel guests like other hotels Young kids can only use the swimming pool between 11 30am and 3pm which we understand but it is a ridiculously short time particularly for families who may book because of the pool Spa did not pick up the phone so we went to ask and they said no even though there was another girl in the pool which caused our daughter to cry They need to sort out their policy 
 Location is fantastic right on the Thames next to Battersea Park Very spacious comfortable rooms and friendly staff Breakfast was very good with faultless friendly service Second stay will be back 