 Sent my parents for a birthday present deliberately paid a large amount for a suite as they rarely get time away together Would have been nice to have been able to check into the room at 2pm they got there at 11 30am rather than 6pm with the excuse of someone is still in the room even though they were emailed weeks beforehand to say the trip was a special occasion and the time they would arrive The staff could have been more helpful when offering free breakfast as a result of this then changing their mind and sending my parents up and down different floors to different staff members who couldn t agree on a decision 
 The hotel was beautiful and the views were fantastic 