 Bar staff did not wait on me in a timely manner had to get up and ask for service after about 10 min and it was not busy at all server was just standing by the bar Maybe this is customary for London I don t know Once I got service he was friendly and nice though He did not return to ask if I needed anything else or if I needed check I had to get up and ask 
 Great location Walked about 2 blocks if that from Victoria train station straight to the hotel with my luggage and not a problem at all Across the street and all around are great coffee places and restaurants Room service was good food good as well Rooms are nice Just your basic mid range hotel but clean and comfortable Lights curtains air temp etc all controlled by one panel which was convenient I would stay here again 