 We couldn t fault anything 
 The bed and pillows were very comfy Attention to detail was superb The staff were multi cultural and English wasn t their first language but their English was excellent and they were lovely to deal with nothing was too much trouble The location of the hotel is excellent for Buckingham Palace and the Apollo Victoria theatre and Victoria Station We visited for a friend s special birthday and somehow they found out Champagne a card and cupcakes were waiting for us in our room We would definitely stay here again 