 The staff are a little bit rude and abrupt We asked for a bowl and they were very hesitant It took ages for them to decide whether they could give us a bowl to take to the room When they decided to eventually give us a bowl it was the smallest bowl you could think of I then didn t even bother requesting a spoon and just drank my cereal 
 Such a lovely hotel and a great location Walking distance from Westfield shopping mall and also Holland Park which is beautiful lovely area with great transports links plus you can utilise Westfield s car park for only 8 the whole day much cheaper than the hotel 