 Room had been inadequately serviced when I arrived Rubbish on desk no free water window unlocked and alarm left set went off at 5 am Several times room was not properly cleaned Bed was rock hard and pillows were too high cricking my neck Topper put on bed helped a little but no alternative pillows available so had to use a cushion I complained twice and was offered a free upgrade on my next stay Like I m ever staying here again 
 Location free wifi friendly helpful concierge breakfast ok 