 A screw fell out of the wardrobe door and it was hanging off for the duration of our stay we didn t report it until we left The soap dispenser in the bathroom was broken and despite reporting it it wasn t fixed until we left a written note beside it The steps inside the room which my husband managed to fall down when he got up in the middle of the night and no he hadn t been drinking No bedside lamps so I had to read at night by the ceiling light Room was comfortable but the word Deluxe has been much misused here 
 Complimentary bottled water and magazines in our Deluxe King room Staff were very pleasant especially a very helpful member of the housekeeping staff who fetched us a bucket of ice after we asked where the ice machine was located Very comfy sofas in the bar area which were bliss after a day of walking 