 Check out was pretty chaotic and as our cab was waiting I left without a printout of my bill The receptionist said she would email it on to me I still have not received it 
 The complimentary smart phone It was of great use negotiating our way around the city We used it to research and book places to eat altogether a very innovative idea We bought flowers at Chelsea Flower Show and were obligingly given a large vase to store them in Very appreciated 