 Bit of a walk to underground but plenty of taxis not really a complaint Tv wasn t much use was slow smart tv with no internet access or movies didn t bother us as we didn t spend much time in the room but some may have an issue with it 
 Staff very helpful close to the magnificent Shard building room upgraded on arrival as we were celebrating our 10th wedding anniversary bed comfortable room clean plenty of tea and coffee in room Nespresso machine was fantastic We were even given an anniversary card and a chocolate cake by staff very happy with our stay thx Mercure 