 The cost the food available and the fact that although we were apparently in the Club room we were not informed that we were right by the main road It was stuffy uncomfortable and loud Also the fact that the room service staff were rude and unhelpful really let the other members of staff down no offer of help with a selective diet and the pasta I finally decided on was almost raw 
 The location is fantastic very close to the Barbican centre which was the reason for our trip The staff were also very helpful 