 Was a little shocked to find out my booking cost over 100 more than the price quoted on arrival due to city tax which I knew nothing about maybe my fault for not realising but that s a bit of a jump in price and I never paid it last time I was in Amsterdam First room had balcony door wide open and the room was freezing and we couldn t close the door so they changed us room was disappointed there was no baths in the rooms even though online it says bath showers and I sent a request to the hotel to have a room with a bath so I feel I should of got a reply stating they don t have baths so I didn t have to deal with disappointment on arrival they only have baths in the suite rooms apparently Ordered breakfast to the room and it was the completely wrong breakfast and freezing I know mistakes happen but it s a little annoying when your starving and a vegetarian and got a plate of cold sausages and bacon that wasn t ordered 
 Even though we had a few disasters the staff are lovely and helpful and the hotel is very pretty even though the hall ways could do with a little revamping but that s just me being picky Rooms are a good size and decorated nicely the bed was huge and very comfy The location is spot on really close to everything 