 The beds were the only complaint we had We had to change rooms because our bed was so uncomfortable but the matter was delt with quickly and effectively and as mentioned previously the staff were absolutely delightful Yes the first bed we were given was uncomfortable but Hilton really was fantastic in resolving the problem We are very happy customers and we would thoroughly recommend this hotel 
 The staff were incredibly helpful and friendly One member of staff in particular Janade was absolutely fantastic So friendly and helpful What I think is most important though is that he was human We had a laugh and it truly felt like we were talking to a person rather than a member of staff you know I love that kind of service Very happy 