 No air conditioning We thought that it would be ok because was supposed to be in the low 70s high 60s Few days and only 73 and 74 Then 77 78 Few others even with in the windows wide open and there is little air in the room on the third floor It was unbearably hot and we did not sleep well the entire time we were there Staff was nice we ended up getting three fans instead of one and it was still awful Because of that I would never stay at this property or any other non AC property in London again during the summer The lobby is tiny with just a few sets of chairs and a small couch 
 Bedding was nice bed was comfortable bathroom is huge by European standards Room was clean is the location that makes this place have higher ratings Staff here really do an excellent job they re friendly courteous welcoming and provided anything that was asked they really did a superb job They should all be commended everybody We had a particular maid who did a really nice job with cleaning in the room 