 This stay was part of a Christmas surprise for my husband and I had paid in advance because of this so it was more than annoying for him to be presented with a bill for an optional service charge as we left He was too polite to protest and spoil the occasion but I was really irritated A hotel at this level should not need to tack on this tacky charge it totally spoils the overall impression of their service which is otherwise excellent 
 A beautiful little hotel in a charming part of London with large numbers of attentive front of house staff Slightly dated decor in the room we had this time and a very small bathroom but still extremely pleasant Perfectly located in central London 