 they hold the amount for the whole booking nights since i arrive they been losing my last night i should stay there eventually they fixed it but i guess there is no perfect system 
 I liked how they used the available technologies and provided for free for their customer free smart phone with sim card free to call every where there i pad room notifications of course it build up in the room price but come on such price in the heart of downtown very close facilities around you made our life easy I think its very convince price since its 5 stars hotel with such service and the additional provided stuff comparing to other 5 stars hotels highly recommend it 