 Just saying sorry to have kept you waiting for so long wouldn t have hurt when I had to wait more than 15min to check in I understand that the staff was busy but when I checked in they didn t give me enough of an explanation about the facility and I had to check breakfast time Wi fi service etc myself There was a half opened bottle of water in a fridge which I assume someone left There was no free Wi fi in the room 
 The room was very clean 