 The room I was given had no wifi signal and they knew as when I rang they immediately offered to move me The room I moved too was not the same quality that I booked and was right under a nightclub and the smoke alarm went off twice in the middle of the night due to the fog machine in the night club The paper I requested was never delivered The phone never got answered and every time I rang for anything I had to hold on and ring at least 3 times 
 The location and the friendly and helpful doorman