 room service menu very disappointing i hear that s common but the pizza was absolutely gross The film choice on the tv was ridiculous there were about 4 choices in each category and very expensive If i d thought about it i d have brought my laptop and got a film online but it wasn t really a problem because there was the tv anyway the sauna and steam room were nice and clean a hot tub would be a nice addition all in all i loved it and would stay again i think it was a little expensive but probably no more so than other london hotels so i have no comparison in terms of value for money
 the staff were lovely personable the hotel was very clean lovely Elemis products in bathroom room was warm you could open the window which was a bonus lovely location