 Staff have absolutely no social skills Check in Just took passport Said nothing No Welcome to Avenida Palace No housekeeping rule such as where dining room roof bar is etc No instruction to get to our rooms Its just common courtesy to say despite it being straight forward On check out Didn t ask about our stay Didn t ask if we had enjoyed our stay with them Didn t wish us a safe journey etc Its just normal customer service Not asking for them to lay out the red carpet Just Rude 
 Impressive lobby Rooms average Good noise reduction with 2 sets of windows Good nights sleep Roof top bar loungers view 