 As the room on the 4th floor faced a busy road the noise at night was considerable Earplugs were promptly brought on request Individually packaged little toiletries produce an awful amount of plastic waste why not supply wall dispensers like many European hotels 
 We were given a complementary upgrade as it was a special birthday and the cake was a lovely touch Loved the splendour of the entrance hall the bathroom was very nice and clean with thick towels and the bed a great size and comfortable Staff were all extremely friendly 