 The pillows were rubbish they disappear as soon as you touch them Both myself and my husband woke with a stiff neck We told reception who sent up addional pillows which was an improvement Breakfast was hectic and not that great 
 The room and bathroom facilities were excellent Very clean The location was perfect for sight seeing and was a 2 minute walk from the tube station Even though it s in the heart of London you couldn t hear any outside noise once in the room 