 The bed was 2 beds pushed together you would expect a proper double bed in a luxury hotel Although the first member of staff was friendly she messed up our room booking overcharged us and said we had breakfast when we didn t The next day the male receptionist was very rude said it was our mistake which it Wasn t We had rung the night before and been told check out was 12 he rang at half 11 and told us check out was 11 I explained we had been told 12 and he said well it s 11 No apologies for any of there mistakes The actual room was very nice although I don t think it was upgraded as we were told but I feel the mistakes made ruined it 
 The room was very modern and perfect location for Wembley arena