 Staff were rude and not very pleasant to deal with at reception I also called in house service for a cup as we were only given one in our room I spoke to a very rude man who told me to call housekeeping but didn t give me an extension number Once I called reception they said they would called in house service but I still didn t receive the cup Perhaps this individual member of staff mentioned above begrudgingly didn t feel it was his duty P Also used the public computers at the reception but the printers didn t work Not much point of them being there in my view or perhaps just do some maintenance In summary great stay and I would stay again but a reminder to hotel that a smile goes a long way 
 Rooms were clean and beautiful and loved the bathroom with the free standing bath