 1 The manager attitude 2 I have booked a big room for two adults and two children but they gave me a room at 11th floor directly beneath the restaurant kitchens room 108 which was too noisy till 12 30am and starting from 6am They have offered me another older and smaller room with smaller bed for kids after 3 nights 3 I have booked a park and received an email from preporty that as a gesture it would be free of charge but while check out they have charged me and informed me that booking com sent you the email and not us 5 they have changed and amend my invoice 5 times as I noticed that they have charged me for things which I didn t use such as daily breakfast for 6 ppl Mini bar 
 The location is good and the Egyptian staff Rezkallah was friendly and helpful and other staff were good 