 Staff very friendly and helpful but requests not always delivered on as promised We wanted some additional teabags they weren t available from reception so we were advised they would be brought to our room They did arrive but not until the next day Not a big deal but we did miss our cuppas 
 Cosy characterful room Beautiful building The location is great for the museums the trams on the doorstep can take you right to the centre and the road away from the hotel is choc a bloc with great restaurants 