 we arrived in Milan airport at 6 30 AM and we reached the hotel at around 8 00 AM we couldn t be more tired i asked the hotel for an early check in but they told me that they can t guarantee as it depends on the room availability we booked a junior suit when we reached our room was not ready and the check in time is 2 30PM meanwhile we decided to go take a look at the Duomo area and have breakfast till our room gets ready we returned to the hotel at 11 00 am the staff at the reception was really aggressive and not coaperating we were so tired and so sleepy as we didn t sleep the whole flight and he keeps asking us to wait till 2 30PM at that time i was so upset of how rude the receptionist was so i started looking at booking for a different hotel and i think he saw me therefore and hour and a half later they upgraded us to a suite with the same price of the junior suite which was nice of them thats what made me forgive them otherwise i was gonna change the hotel because of their attitude 
 we went to Milan for our wedding anniversary for 5 days during the beginning of April 2016 the room was Great suite big space very clean breakfast was yummy staff was friendly i recommend to reach the hotel at the time of the check in 2 30PM so you don t have to wait for the room to get ready location is excellent there is a coffee shop opposite to the hotel a 24 7 supermarket and a pharmacy within 5 min walking distance a shopping centre with restaurants 20 min walking distance area called porta Garibaldi republica metro station 10 min walking distance which we used a lot to roam around Milano we enjoyed our stay at windsor and we highly recommend it 