 I had booked twin rooms but when we arrive they upgraded us to a suite which we thought was nice but it wasn t the room had a sofa bed and a double bed but the mattress on the sofa bed was as thin as paper and I was basically lying on the metal bars which was incredibly uncomfortable We packed our cases and they moved everything for us while we were out for the day to a twin room the next day and everything was fine then and the beds were comfy and the bathroom spotless 
 Lovely hotel and easy to find via the underground from Heathrow Airport 6 on the underground or 80 in a taxi The location was great and walking distance to everywhere Plenty of things to choose from at breakfast and the staff could not have been more helpful and very friendly 