 Cold water off milk in room and when complained reception still charged me 19 for half a lager and small glass of wine No good will gesture seems to be all about how much they can get from you once you re there Selling a different room for an extra 80 in front of my partner can feel a little uncomfortable and puts you in a position of being a cheap skate after paying 150 already for a room only 
 Bar on 12 floor