 Water wasn t hot enough but I guess at prime times this is expected but I do like a hot shower Wifi was not great and costs 10 not sure I would have been impressed if I had to have paid 
 On arrival they upgraded us for our birthdays and were chosen as guests of the day What a lovely surprise We were given top floor suite and premier lounge guests I am sure if we were just paying guests we would have been treated just as well The staff could not be more helpful and could not do enough for you attentive to your needs without asking Breakfast was delicious and always fully stocked Cocktail Bar was fab Short walk to all good shops and bars and restaurants and 5 mins walk to Kensington Roof Gardens which is amazing