 We could not open a window in our room and the glass was frosted up to a height of 7 feet Furthermore we were charged a 10 waiters fee for dinner which we were not notified about 
 The staff were friendly and accommodating The breakfast was delicious Our room felt homely the rain shower was refreshing and the bed was very comfortable The hotel was located just a few minutes from West field shopping centre and there were some lovely bars just around the corner 