 There were a lot of staff too many in my opinion particularly at breakfast All staff were neither friendly or unfriendly I had a query about my room rate which I had notified Bookings com on the day of booking I tried to explain to the staff on arrival to no avail so had to pay the full price for myself when in fact I think I was charged for two people Bookings com assured me that they will refund my the difference once I arrive back in Australia when I produce the receipt I have since read in reviews that this is a recurring problem I was in a basement room and could hear the London Tube underneath the building not loudly but I could hear it I have stayed in Paddington many times before and the price I paid is well over the going rate 
 Although the room was smallish it was well furnished and clean 