 Paying for room on arrival Payment on check in at this hotel is policy and in my opinion is not acceptable for a 4 star internationally positioned hotel The front office staff are invested with insufficient authority to be able to waive this condition if you don t like it and if you put your foot down they just call the hotel manager Escalating this request just makes for a fretful confrontational check in and taints the hospitality policy of the hotel A big negative 
 1 Good sized hotel rooms they were offices 2 Excellent 23rd floor restaurant with great views of Barcelona good but pricey food attentive waiting staff 