 At past midnight on 25 June front desk staff on duty a gentleman with short hair stubble beard was rude when asked why there was no one at the front desk A guy was checking in and no one was around He knocked at the door around My 16yr old son was waiting for 15 mins as well to get his luggage for deposit while we were off to Scotland the next day Front desk stout lady replied why don t you work here to know what it s like In the hospitality industry this is a no no Sad for my innocent son to face people who don t have a passion for what they do 
 Location is quite good