 Bearing in mind that this hotel costs over 300 per night including breakfast guests are entitled to expect excellent service and standards The delux room was satisfactory for a hotel of this standard but not exceptional The only extras provided were two small warm bottles of water It was very hot weather Some staff were a bit off hand Breakfast was satisfactory but scrambled eggs cold choice and quality about average No choice of coffees Check in is late at 3pm and we arrived hot and tired at 1pm and could not access our room Again for this quality of hotel this is poor 
 The hotel is comfortable the reception bar and dining areas are spacious and comfortable The room was reasonably spacious and comfortable The location is good and lively with easy access to the centre of London 