 The night staff was not as nice The elevator was a bit small for 2 people 2 large suitcases This is not for the hotel but for the area the Tocadero square is full of men in groups trying to sell you all kind of souvenirs Little tip walk through the metro tunnels to skip this hassle 
 Our visit started with an incredible friendly receptionist We had requested two twin beds and a view so they offered us the option of looking at both rooms and deciding In addition the help of navigating the city translations and and requests were answered with ease and honestly Every night we received 3 chocolates on our pillows In addition the location was perfect full of cafes and close to the metro 