 When i first got there i had room with broken a c but when i called the reception they changed it for me right away
 I like the laundry room and the free WiFi and the location about 3 min walk from the london eye and 5 min walk through the bridge to thr big bin If u are group of 3 make sure you take room number end with 18 like 1118 or 1218 these the one i had alot of room