 Nothing not a thing my son and I loved it 
 Staff were exceptional I wish there were a higher rating Friendly and chatty while still being highly efficient and making sure our stay was perfect This hotel is an ideal spot for a trip to London we could walk a large majority of places we wanted to go but still very quiet and restful The kitchenette is a lively touch we didn t cook but it apenabled us to store snacks cereal etc And milk and water on the fridge Plenty of wardrobe and storage space Bathroom shower in particular was excellent Breakfast each morning was great and though there are a large number of peopl 14 floors highly organised and efficient Wifi was great easily able to stream Netflix etc And there was a big screen TV with many apps and all the premium channels 