 As I made different reservations it took me a while to explain all of that at check in but I was reassured all was fine However every single day I was locked out of my room had to explain all over again etc A letter of complaint and a complaint at guest relations remained unanswered Breakfast is overcrowded and appears to be a but chaotic
 Good location if you have business to attend in Westminster but no bars restaurants around Very nicely decorated rooms good room service all very comfortable 