 Several situations went wrong Firstly I had checked an extra bed and when I checked in they said that there was no extra bed available Only at the end of the night they were able to solve the problem The hotel double charged the same room on my credit card then they could not return the excess amount I spent the two days trying to solve all these issues Despite the mistakes the hotel staff always tried to resolve the issues and on the last day everything was right having the Hotel offered the extra bed value as compensation for the problems that were created 
 Hotel with good facilities and access to the city center through TRAM are about 15 minutes parking is very close to the hotel and has a cost of 5 day which is very competitive for parking in cities the hotel offers drinks And coffees with no additional cost The staff was attentive and tried to solve the situations 