 Only 2 or 3 out of 4 elevators worked during my 9 day stay in morning rush hours it may take you 20 min to get a lift Hotel restaurant is in reception area so it smells fried eggs during breakfast time and sometimes for lunch they have seafood that really smells bad all around the lobby and in lifts as well up to a degree u smell urself Standard rooms are really tiny and can t fit 2 ppl with 2 luggage Some reception staff are new and untrained that takes them ages to check you in and some are misbehaved I found a little cockroach in the bathroom was good that my wife didn t c it 
 Hotel arranged early morning checkin thanks Deluxe room size is good for London hotels Hotel is fully refurbished almost brand new modern furniture and bathroom Free minibar is a bonus Best location in London for shopping and food 