 The hotel website stated it was a 5 minute walk away from the nearest train station but it was closer to a 20 minute walk which we completed with two large suitcases across the London Bridge Once we got to the hotel we found out it was under construction We were upgraded to a different room only to be surprised by another hotel guest that had been given the same room as us 
 Staff was friendly and after several uncomfortable circumstances was accommodating to try and make our stay better 