 Start to finish everything a room where you have a metre of floor space air con units fitted but hotel policy isnt to switch them on food was aweful 2 3 of the staff there didnt care less you so that in their customer service what made it worse is i travelled with my 5 year old and even she said it was bad Looks a lovely hotel from the outside but needs a complete transformation in my opinion 
 I will never stay there again 