 Some of the staff were great the two staff that were on the desk when I arrived were so helpful But at the end of my stay the I asked for wake up call and a taxi to the main train station I got no call and was quote 10 pound for the cab which they forgot to call as well and then got charged 21 pound was ripped off not happy spoke to hotel and they said the staff member I spoke to got the wrong info and I still had to pay the manager sent an email apologising but that didn t help that I had to pay 21 pound for a 10 minutes taxi ride
 The hotel was in a good location close to 2 stations it was clean and the rooms okay the bed was very comfortable