 The service was sloppy Definitely not a 4 star In my opinion it s barely a 3 star On arrival my partner and I were expected to take our own 5large suitcases to our room ourself No porter service was offered I requested house keeping to bring cotton buds on numerous occasions needless to say I am still waiting And the overall service of house keeping was not acceptable We left a carrier bag of trash next to the full bin And it was left there for two days They literally made the bed and brought towels They didn t replenish the teabags or cotton pads Nor did they bring them on request The most disappointing experience was breakfast where I found a piece of bright blue plastic in my omelette The dish was taken away but no apology was made The waiter just brought a new omelette without communcating with us and more importantly without an apology 
 The only thing that was like able about the stay was the location of the hotel 