 Requested quiet room away from lifts Were given one directly in front of the lifts so much for customer requests Was able to change eventually Sign on reception pool closed until further notice particularly disappointing as this was one of the reasons we booked Bathrooms need updating 
 Location good with tube access 1 minute away We walked most places as Marble Arch only 5 mins away Shops and restaurants in the area are ok with local MandS Tesco etc