 The long que to check in breakfast time got very busy and the scrambled egg was like goo The bed was ok but the quilt was flat and just kept waking me up from trying to move it around to get comfy I woke up every couple of hours 
 A Scottish lady member of staff I m not sure of her name but she was so pleasant and helpful The hot cookies when we checked in were to die for I loved where it was located like a 5min walk from tower bridge and Tower of London All in all a great weekend 