 Milk was off in one of our rooms Heating was broken in the other room Plug in bath was broken in mine Payment was taken twice on my card manager has since been in touch to clarify they haven t requested the transaction twice yet again after checking with bank they have Pre authorisation of payment was taken 4 days before the visit not as described on booking com 60 deposit taken in case we damaged our rooms After raising how insulting this was the hotel have advised they won t be doing this with anyone going forward
 Rooms are beautiful Hotel is beautiful