 my first room had a leak in the bathroom ceiling and I was most unimpressed and requested another room That should not have happened and it was obvious that the leak had been happening for a long time and the room had an odour of mould Most unsatisfactory Full credit to all staff I was upgraded to a better room and all was well Could not fault the reception staff I sincerely hope that such substandard rooms are not the norm for people such as myself who have book online from along way away Australia Tasmania to be exact 
No Positive