 The bed made a crinkley noise everytime we moved The fire alarm was malfunctioning 3 4 nights we stayed and went off at ungodly hours of the early morning The lady at the desk asked if we wanted a twin room even though we fooled a double Our free breakfast on out last day we only received because we complained about the fire alarm was cold On our first night there were noises all night from out upstairs neighbor The free wifi was crap we were only given 3 passwords for 4 days that only allowed 1 device Turndown service never made the bed I found garbage in the room that was not from us including a condom wrapper We will definitely come back to London but we will meet again stay at the Beat Western Maitrise Hotel 
 Not much the only semi redeeming thing was free breakfast on our checkout day as the fire alarm sounded at 6 30 and 7 3 of the 4 nights we stayed 