 The staff did not take guests requst very seriously It took us 1 and half hours to get our car driven from the parking lot because the staff could not find our key and did not bother to double check They said repeatedly the doorman was on the way to pick up our car But in fact they didn t find our key registrated to my friends room It was until 1 and half hour s later they began to realize what s going on 
No Positive