 The only two bad things I can say is one of the staff members waiter was quite rude and didn t understand much English Being in London you think hotel staff would have to know English cannot fault the reception staff though very friendly and very helpful Also we requested a room with a nice view weeks before we stayed and we did not get this but I did not want to complain as its only a small thing and seems silly so in future all I can say is let people who have requested something know you cannot meet what they are asking for 
 The reception staff two men and a lady cannot remember there names also the location of the hotel is perfect 