 The receptionist tried to give us a smaller and noisier room than the one I had reserved then asked me to return later and she would give us a room on an upper floor but when I returned 4 hours later she offered a room on the ground floor The hotel is rated with 4 stars but the room is cleaned only in the morning the towels were not changed the carpet was quite dirty 
 The bed was comfortable and the location was nice The maid was very helpful with various requests 