 On arrival the receptionist took ages to find my reservation keeping my 83 year old aunt waiting needing my print out of my reservation before acknowledging the booking Actually I m not convinced she had found it at all All info on hotel etc on an iPad no alternative and not suitable for everyone No suitcase stands so had to leave on the floor 
 Very good breakfast Free in room refreshments Very nice lifts Proximity to rail station meant taxis always available Easy walking distance to theatres or Festival Hall 