 We had to wait 45 minutes for a bowl of chips although we were the only ones there turns out the lady behind the bar did nt put it through the till No apology or explanation Issues with the drains but no warning until we got on to our floor and could smell the worse smell ever Breakfast on the first day was cold and very dis organised Complained about the above and breakfast was lovely the next day and the staff at the desk sorted our complaint out straight away 
 The staff on reception were very friendly and very helpful The cleaning staff were very friendly and the room was very clean 