 Firmer pillows would be nice Didn t sleep well When I go to a B B which is far cheaper you get biscuits and a variety but not here The extra effort is not there There is no ambience Reception were really good even though they initially charged 10x the price It was refunded and as an apology they they gave us free WiFi in the room and a complementary drink in the restaurant Why do they charge for WiFi in the room Also the air conditioning didn t do much conditioning i e Cooling Also noisy and no obvious airflow As for the restaurant food looked and tasted OK but is basically expensive pub food Service was awful Put at a table and then ignored Complementary drinks we argued over that one plus they charge a service charge on top Desert was awful Then they said we had to charge to the room and reception said we should have paid in the restaurant 
 We have stayed here before so thought we d stay again We were given a free upgrade thank you presumably because there were no standard doubles available Still not really worth the 209 for the room Everything is there the room is very clean we asked and received extra pillows and milk The view over the river is great except for the noisy party boats Free ferry tickets is good 