 Had to change rooms 5 times The first time the door wasnt locking another room the shower head was one shower away from knocking the user out one room the lights werent working another the blinds were faulty and another time we were downsized This may be personal but dogs are allowed at breakfast which can be uncomfortable for hygiene reasons but pets are allowed at the hotel so maybe it is to be expected Quite expensive to get from Malpensa to The Hub via taxi over 90 euros however there is the option of coach for 8 euros to milano centrale and a taxi from there to the hub at around 30 euros but of course it takes awhile longer Only found a couple restaurants nearby 20 minute walk I would say but I wouldnt recommend it just get the shuttle to Morino and get the train to restaurants I believe it is only ranked 4 star because of the gym swimming pool and spa facilities but it didnt feel worthy of a 4 star rating 
 The breakfast had a choice of bread cakes croissants cereal bacon sausages egg ham cheese juices coffee hot chocolate tea fruit although the watermelon looked like it had been there for the duration of the stay as in staff didnt change it but thats assumption from its appearance The free shuttle service takes 6 minutes to get to the train station where you can then explore Milan Without the shuttle I would ve labelled the location lower as there is not much around as getting anywhere from the hotel is quite expensive so grateful for the free shuttle The front desk staff were helpful although one was a little frustrated by the time we needed to change rooms from the third time onwards I thought it was quite cheap for 4 star but you get what you pay for 