 1 Complementary water was not restored for the second night 2 Checking in could be faster It seemed the receptionist was trying to practice her Chinese with me I was fine with that but I do not think every customer would find that efficiency enjoyable 3 A false fire alarm went off at 1 00 a m one night but no apology was delivered later 4 A lady with an exotic accent knocked on my door one night asking do you need any sleep service which did not sound very wholesome to me so I was shocked at first but later I learned she just wanted to help make my bed so I would friendly suggest better language drills be located in the hotel 
 1 Breakfast and room service was amazing a bit pricey though 2 Staff were very friendly and helpful 3 They were generous in providing complementary kits 4 I left my passport in the room and it was really appreciable that the staff let me go inside the room again after my check out to look for it and I found it 