 We were always one towel short and had to keep asking house keeping and there is no tea towel or washing up liquid for the kitchenette Also house keeping would knock on the door at 8 30am to see if they could clean the room so I would suggest putting your do not disturb sign out at night and swap it for the clean my room when you go out for the day 
 The room size is great and there is a TV in the lounge sofabed area as well as in the main bedroom side so kids and adults can watch separate programmes There is a small wee kitchenette with jug cutlery drawer glasses mugs plates and bowls microwave mini bar and side fridge that will hold a few drinks and a few snacks and a bootle of wine The staff are very friendly and helpful and the location in Westminster is ideal The spa facilities are really nice and the pool is lovely and warm along with a nice steam room and sauna 