 The reception staff are expected to do a lot reception concierge and sorting everything out in between The reception did not seem to have enough staff This meant long waits the staff handled it exceptionally well but it was frustrating at times our check in took 15 minutes We personally did not like the concept of the bathroom in the bedroom but that is a personal choice The pillows were uncomfortable as so flat 
 The staff were excellent and could not do enough to assist us The location and meals both evening and breakfast were delicious with a really excellent choice Free tea and coffee in the lounge is an excellent touch 