 1 Tiny room which was actually a converted corridor on the top floor 2 Ceiling in bathroom too low unable to shower comfortably 3 Breakfast was haphazard two girls were working but cutlery and food not replenished 4 Asked for change of room but told this would not be possible No explanation given 5 This was part of my wife s 50th birthday celebrations and I asked via Booking com that this might be acknowledged by the hotel Despite being told the hotel had acknowledged this on arrival given terrible room and not even a flower in the room 6 Sauna wasn t working for the duration of the stay despite being included in the overall cost No remuneration offered It may have been different outcome if we hadn t booked through Booking com and instead booked direct with the hotel I won t be using this site again unfortunately We may have just encountered the hotel on a bad day or four but in the context of expectations of the hotel it was a massive disappointment 
 Location was great In general staff were polite and helpful 