 Our room 312 was absolutely TINY which was super disappointing considering i had booked an executive double room months in advanced and it was still 400 for 3 nights Ideal only for business transit solo guests The staff need to work on their customer service and demeanour they come across really rude and annoyed when dealing with guests which can be quite upsetting for tourists 
 The library sitting room is really nice and lifts were convenient Location of the hotel is good next to Hyde Park walking distance to Paddington and Lancaster Gate tube station nearby however the station is closed until July 2017 which we were ONLY informed of when we checked in 