 Many things Unacceptably loud music in dining room Very lax and unprofessional service at dinner One and half hour wait on point of leaving Shower and television not working No choice of pillows on bed had neck injury and pillows like mountains No Earl Grey tea or milk on second day There were other things wrong but these were major faults and I think The Management should address such problems Our stay was ruined by constantlyhaving to find fault 
 Food acceptable croissants and espresso excellent 