 The coded safe in our room did not work However they did give us a safety deposit box in the lobby with duel key system which was great and we got access to this anytime we wanted 
 Friendly helpful staff in the bar restaurant and especially at breakfast and in the lobby Staff well dressed in uniforms like in the hotels of old I liked that Good breakfast bacon and eggs toast cakes and a great selection of gluten free rolls cakes and biscuits We also had a good meal in the restaurant one night we stayed in 5 minutes walk to the Duomo shops and restaurants And no bother if you need to order a taxi Had a great time in Milan and also only 11 euros return 40min journey on the train to Bergamo Loved Bergamo as well Taxi to the central station was about 12 euros which I though was a bit steep That was where we got the bus to the airport 