 In the order I asked for a silent room At the 3rd night out of four there was a terrible noise came from another room Not only the night manager was unable to locate the VERY noisy room it seems as if he doesn t have the authority as well as the minimal ability to solve the problem so I ve had to wait till the morning It has totally KILLED my 4th day I never write bad things about staff but this was unusual When hotels cover old woody stairways with mats they should at least have a night manager that doesn t insult their residents time after time 
 95 of the staff was excellent I liked the way Yuhana treated me for a noisy room and an insulting night manager She was very pleasant and professional Most of the staff is very very careful Also the hotel is extra clean the continental breakfast is quite good the beds are comfortable and I also liked the location 