No Negative
 Staff very friendly We were upgraded to a suite which was amazing I have never been upgraded for anything before it couldn t have happened at a better time for myself But even if we hadn t been upgraded the hotel is beautiful and I am sure that I would be giving the same review It is not a corporate type of hotel and as soon as you walk into the lobby it is welcoming and the decor is that of a Country Manor or was that just the fact that the Christmas trees and decorations made it feel like that I don t know but from start to finish our stay was superb The location is excellent for Kensington and Knightsbridge shopping but no matter where I am visiting in London from now on I shall be booking The Bailey s 