 We stayed for 3 nights It was a bit confusing for us on the complimentary bottle water first night there was a bottle of water available second night there was none and third night a free bottle of water was available again The same for the bed side chocolate at evening turn down service we did not get the chocolate on our first night but there were chocolates on second night and then we did not get any on the third night It is small issue though it did not affect our liking of this hotel 
 The hotel is only a few minutes walk from the Duomo and conveniently reachable by Metro Line 3 from Milan Central Station The room is big and the bathroom is very spacious There are many different types of fresh fruits to choose from at breakfast The complimentary sparkling wine was a big hit Really like this hotel clean modern classy and English newspapers various selections are available There is a cosy corner in the room where you can sit and read your newspaper We had travelled in Italy for 2 weeks and stayed in 3 different hotels in 3 different cities This is the only hotel in Italy that did not charge any city tax for my 15 year old son not sure if different city has different policy The front desk staffs were very friendly and polite Will definitely come back 