 I asked for my breakfast at 9am it was delivered at 8 15am it was delivered without a top over the hot plate so that the hot plate was actually luke warm the breakfast to the room is mediocre and they really need to source better sausages than the plastic muck on the plate I tried ringing room service twice and they did not pick up The woman at reception checking me in was unfocused and distracted totally not concentrated on checking me in and far too slow with all actions she also did not act on my email request for late check out so I had to come back down once I remembered this had not been done 
 the room was nice and cool when I arrived the d cor was calming I was allowed to check out late and the man who did this provided much better customer service than the woman who checked me in the location was convenient