 The personnel varies very much in competence and customer service qualities The girl who checked us in was totally incompetent We didn t get an overview of the facilities as our friend did who was checked in by a different Receptionist she ignored our requests and was not welcoming at all The shower was malfunctioning and it was not fixed during our stay However most of personnel we met was accommodating and attentive 
 We loved the design and the concept We had a three persons room and it was spacious with large bathroom which was a nice change after tiny traditional rooms and bathrooms in other hotels The hour free spa was a fantastic opportunity to relax after a long trip The concept of refreshments and the serve yourself bar is a very convenient and clever arrangement Gives even more comfort during the stay We loved the hotel and will come back