 See above
 We booked a junior suites with balcony On arrival we were advised that the reservation we had and although it stipulates a balcony as a must the hotel denied and declined that it s non contractual She asked to go to booking com We insisted on a balcony They insisted that nothing is available We insisted again After 3 hours we got room 1332 which is not a junior suites but had a 40 cm wide balcony on Scribe street The room overlooked the Goods entrance and garbage collection entrance Needless to tell you about the noise all night Therefore I am asking you to contact them and reimburse the difference in rates due to their negligence and non respect of the booking 