 The only thing I could fault was that housekeeping did not re stock teabags after the first day and I love a cup of tea after a long day of shopping and sightseeing 
 The staff were very friendly The breakfast was the best I have tasted in London and I have been coming here for over 30 years I was thrilled to find on arrival that I had been upgraded from a double room to an Executive King room It was my birthday that day but they hadn t known that The staff member who checked me in Cam sent me a lovely note to my room wishing me a happy birthday and a great holiday with vouchers for champagne when I told him 