 The reason I rated this so low especially on Comfort is because I was given a room with a door that joined directly to another room This door looked like a cupboard so when I opened it and saw it was backing onto the other room through a door in the wall I was pretty shocked Then all I heard all night was tourists next door talking really loud it was as if they were in my room Because I was shattered and it was gone 1am I did not have the strength to call down to reception and complain The next morning whilst checking out I was not asked about my stay either I guess the staff know this room is like this This is shocking considering it is a 4 hotel and I paid a high price and even selected quiet room and wrote this as an additional request The next day I felt awful from sleeping so late not how you should feel after sleeping at a 4 hotel Again really shocked a 4 hotel could do this and it completely put me off ever recommending this hotel why would I recommend a hotel that could have a door like this in every room no sleep and relaxation 
No Positive