 There simply are not enough staff They could barely cope with bust Sunday breakfast time and struggled to clear tables for guests arriving A cue did start to form I felt sorry for them as they were doing their best but could not possibly deliver the required service with so few of them Likewise there were only ever 2 receptionists on duty at any given time which for a hotel that size seemed inadequate I had tried to phone twice to let them know that we would be arriving late no one picked up and that was at 9pm not a notoriously busy time I noticed people waiting to check out as well on Sunday morning that was well ahead of the busier check out time between 11 12noon 
 Room was really comfortable with a huge bed gorgeous bathroom it was conveniently situated for our needs on this particular trip but rooms overlook either a busy road or in our case a large Honda dealership You don t go there for views The soundproofing is excellent though both against the outside world between rooms The buffet breakfast is better than many being both well presented offering a good variety of what was tasty food Particularly good sausages the fresh fruit was really good too 