 A pity coffee at breakfast was instant we d have expected real coffee in Italy Also some of the breakfast staff need to smile more and make better eye contact with guests One other minor negative rooms overlooking the square can be quite noisy especially if hot with windows open it would be good if such rooms could have a fan 
 An excellent value for money stay in a conveniently located next to a Metro station hotel where most of the staff really cared and made us feel welcome 