 The hotel was very filthy I stayed for an overall 8 nights the coffee I poured myself in the room on the first day of check in was still sitting in my room 4 days later not cleaned After complaining to the manager I was promised increased diligence will be taken the following day on cleaning Guess what I found in my room the next evening same cup of coffee This happened an additional time during my short 8 night stay The carpet was filthy with hair from previous guests I presume The rooms are very small particularly if your are targeting customers coming to shop as there s barely enough room to place your bags and still manage to manoever around the room However small rooms are manageable but cleanliness for the amount of money paid is a non negotiable I picked up bites on my legs that are now very easy to attribute to the levels of unhygienic rooms 
 The hotel is in a very very good location particularly for overseas clients coming in for shopping and general business in London 