 The grubsrew that secures the tap faucet to the Tap mixer unit was missing and was only discovered to be missing when the tap was used and water pressure then pushed the faucet off the mixer tap base this was reported to reception on Sat Sun and Monday morning still no fix before check out amusing the first time you flood the bathroom and take a cold shower More amusing when the second time it is not you who gets wet Definitely not amusing when it happens a third time because maintenance cannot fix the faucet only push it back on 
 An excellent hotel with a great location Apart from a tap malfunction in the main bathroom everything was great A special mention to the concierge who managed to secure us tickets for the theatre at very short notice The Master suite was very roomy and very tasteful I would not hesitate to stay here when I am next again in London 