 Taxi service out the front was un organised I asked the conciege what the system was was told first come first served However others out front were telling me you had to book to get one round here So despite going back to conciege not getting any professional or helpful response we walked out to the milbank road hailed one down Far more reliable than the conciege marks out of 10 zero i m afraid Waitress a little on slow on uptake when i had to ask for milk twice for our coffee tea Eventually after walking up down the restaurant another waitress sorted it out 
 The breakfast hot buffet was luke warm but the quality was good e g not your usual cheap sausages these had meat in them 