 No hot water The evening I couldn t even get it lukewarm and in the morning it was tepid not ice cold When I mentioned it to the receptionist she said oh sorry about that we are aware of it Problems with our boiler I was not offered any discount or a potential return trip offer Very disappointing No aircon not that I needed it on this occassion 
 Location assuming you want to be in Putney facinity is great Walking distance to tube and places to eat Parking is limited but free if you can get a space Very tastefully decorated and usually a great stay apart from this occasion 