 The toilets next to the reception are not clean and very small The elevator takes forever so you might think you re stuck in there but you re not It s just very slow It s nice that there are bathrooms for disabled people but we are not and so the shower with seat low mirror and so on were not that comfortable for us 
 Location is super Very close to Underground Bus and railway station 1min walk 10min walk to Madame tussaud s and Oxford Street You can easily leave your bagage in the hotel before or after checkout Staff is very friendly and they have a 24hr reception Room was small but clean bathroom was very big and they have special bathrooms and easy availability for disabled people 