 Would have been nice to have cups as options for water machine too Also clarity regarding deposit policy and more understanding from staff I arrived ready to check in and was terribly tired Unfortunately I d recently had my bank card blocked due to fraud and awaiting the arrival of a new card which meant I didn t have a card to provide a deposit hold from I offered to give ID but this was declined Some more understanding compassion would have been appreciated I had to wait for my girlfriend s arrival to pay this deposit which was inconvenient as I really did desperately need to sleep 
 As a whole the hotel was great Spacious comfortable rooms and we had a nice view of St Paul s out of our window An especially nice touch for me was the water machines that has bottles you could fill up 