 I wasn t able to connect to the tv using my personal phone YouTube wasn t working having had the technician come at 12midnight to operate the system YouTube still wasn t working for reasons the technician did not understand either We were disappointed because we assumed the hotel had this service available for guests I ld strongly advise for this to be looked into for future visits 
 Bed wasn t extra comfy room temperature was adjustable the view from the room looking towards the Thames was amazing The staff were highly professional and friendly The spa was great with good facilities 