 Internet should be free like it is at almost all other hotels and not just for Hilton Honors members Room fridge should provide space for guest to put their items not just foodstuffs and drinks suppose you have a medicine that needs to be kept refrigerated Access to my room required me to climb stairs twice what would I do if I had a lot of luggage was carrying something heavy or was infirm and had difficulty climbing stairs The floor I was on looked very old and worn down like the hallways in old 2 star hotels not what you would expect in a Hilton 
 Buffet breakfast was excellent good variety of food available but the cheese options were a bit limited Room was equipped with a kettle and tea and coffee but no hot chocolate iron and ironing board Bathroom amenities were provided but the shower cap was not replaced after it was used Reasonable number and location of power outlets but no European type sockets Overall staff very friendly and polite even if they do forget to bring you your breakfast tea 