 We had to wait around half hour for our room to be prepared even though we could check in after 2 we still had to wait Although the staff we re apologetic and offered us tea and coffee it was still a nuisance to wait longer The bed was comofortable unfortunately there was holes in walls and black marks on the wall that was a little disappointing 
 I enjoyed breakfast and the bed was comfortable the location of the room was quiet Nice location and general appearance of the hotel was nice right next to Hyde park and staff were really nice 