 Very clean on arrival but unfortunately the housekeeping did not bother cleaning on the 2nd day of my stay which I thought was odd 
 Excellent customer service provided by some of staff who are sincerely passionate and proud about their work You can tell this is a good place to work and hence a great place to be as a guest Compliments and many thanks especially to the ladies at the barista machine on the morning of 13 03 2017 and Jessica and Emmanuel Look after these guys because they will look after your guests In general I love the genuinity of the hotel and the funky style the room the fantastic view and the CloudM on 7th floor On of the best hotels in London and not just one of those mainstream boring hotels 