 Darkness in room on checkin I realize this is an wnergy saving measure but my room had very dark brown corduroy bedding and Dark olive walls which made for a poor first impression on a rainy London morning Probably the other small disappointment was the overall furnishing Colour of the room others have been lighter and more welcoming 
 Attention to detail and helpful friendly staff Understated welcoming without overkill This was a return visit and I will certainly return 