 This time i waited a long time untill my room was prepared No complementary fruit or chocolates for being arrived Staff i think are few cause when concierge r busy no service and we have to wait for a long time My friend also suffered this when she moved from room to another Hope get more people to work when its season
 4years staying in the cumberland I liked it All the staf are nuce Fernando and sara are the most helpful and welcome me All the managers r nice The supervisor loredano of houskeeping and karolin are good in their job and most helpful Also the concierge jack and martin and henrick All the people are nice and help and welcom us Security is good also