 The bed would have been more comfortable if it was 2 x 3ft single beds joined together If every room was like this then it would be possible to offer twin rooms which I believe you don t currently offer My husband found the mattress collapsed when he laid at the edge Also I had asked for a quilt to be placed under the bottom sheet because of health reasons But instead another mattress cover was put in place I did mention it to the lady at reception She asked the staff but no one came to change it over I think there was a misunderstanding as to the difference between a mattress cover a quilt 
 The shuttle from train station was excellent though we waited at the wrong entrance as we hadn t been told otherwise I had asked for 4 pillows which I was given when prompted I had mentioned in an email to the hotel that my husband I were celebrating our 30th wedding anniversary When we arrived at our room we found 4 chocolates red petals on our bed plus a note wishing us a happy anniversary But best of all we had been given a room with a view of the river I had asked if it would be possible but didn t it would be possible at the rate we paid That really made me happy as I had pictured in my head that we would wake up in the morning looking at the water And we did Thank you so much The spa beautician made an excellent job of my eyebrows lashes She was super friendly explained everything she was doing 