No Negative
 The staff are the best most helpful staff I ve ever come across Nothing and I mean nothing is to much trouble from the door men to reception and from breakfast to bar staff all smile and offer great hospitality The most pleasant helpfull member of the hotel staff I come across was a lady working in the little coffee bar area called the Den Her name was Inesa she made or trip The first time I stayed near this hotel I asked the doorman where such and such a hotel was which I was stopping at he said it s just up the road and then picked up my back and carried it to the other hotel for me First class staff a credit to the hotel and its management A smile cost nothing Tony Timmins