 Breakfast was a mess too many people too few staff which meant the food orders were late we decided to have the cold buffet instead of the full English this was recognised by the manager and a refund for the drinks the previous night was given along with and appreciation of our comments
 We were met by the valet parking attendant and the concierge who took our bags the check in took 5 minutes the luggage along with ourselves were in our room within 15 minutes of arriving excellent front of house service The room was excellent great views across the river Thames On the 18th floor there is a sky bar with an excellent selection of cocktails and craft beers at night panoramic window which over looks Canary Wharf mimics the Manhattan skyline well worth a visit just for this