 The Pillows are so thick they are practically useless and they are not even soft pillows There were 6 pillows for what Finally Reception sent me a small one which I used The temperature setting was hard to figure out I turn down to 17 C from 19 but it does not stay there it comes back to 19 C I requested for a nicer higher floor room I got a room facing the back unsightly roof of some building To be fair the reception lady was willing to switch but I did not want to change to another room just for one night The staff is very helpful and courteous I thank them Overall I felt I should have stayed at Hampton Inn cheaper and includes breakfast
 Closer to train Station and Key attraction like British Museum