 There was no one to help us wth our luggage when we arrived we were very tired naturally after a 24 hour flight but had to carry out cases up four flights of stairs Dirty bathroom with mould curtains falling off rods crooked lampshades No one knew what was going on at reception first we were told breakfast was included then it wasn t We rang for s bottle opener as the drinks in mini bar needed a bottle opener must only be one in whole hotel as the man waited while we opened bottle and took it away Also we rang and requested an extra glass but never received it It was bit like Fawlty Towers 
 The location was fabulous 