 The staff were extremely rude on reception both our groups were booked in for late checkout we were woken up at 9 10am only to be told so what it wasnt the chambermaids by a lady on reception My room wasn t ready when I arrived so I had to wait for almost two hours even though I d paid week or so beforehand The other members of our group paid as we arrived and their room was available immediately No apology was given by management and we were shrugged off Although the gentleman serving breakfast the chambermaids were very friendly apologetic explaining that they d not been told about the alterations to our stay 
 The food was great 