 Pillow is too soft it hurt my neck Toilet gets all messy after shower Tight space to hang clothes Bar is opened to reception area so odour of alchohol fills the air when it s busy which almost always is Although the staff helped with arranging my ride to the airport confirming I would pay a fixed price I ended up paying more as the taxi driver was not aware of the fixed price 
 Great location At the heart of my favorite area walking distance from Covent Garden Soho Leicester Square Picadilly Square Accessible to bus station underground Young look feel hotel with friendly helpful staff Restaurants coffee shop serving a nice pritzel salted caramel cheesecak 