 The only thing I have to complain about was party noise from a room nearby at 2am one morning It was New Years Day not New Years Eve I didn t complain but think someone else did as it all went quiet after half an hour or so 
 We stayed for three nights over New Year and I was very happy with all aspects of the hotel I found all the staff to be very friendly and helpful The location on top of Kensington High Street is perfect for shopping eating out Albert Hall Kensington Palace or walking in the Park There are great views of the city from their top floor restaurant and cocktail lounge The staff up there squeezed us in for dinner one night even though they were fully booked so thanks for that We also received a late check out 4pm at no extra charge which was much appreciated 