 We would have liked some information for tourists with a list of top rated restaurants in the area local travel services how to get to the main London attractions and local knowledge No services such as preloaded travel cards and a map of the area were offered Luckily we had our smartphones with us otherwise it would have been difficult to navigate where we wanted to go 
 Staff were extremely helpful We booked a superior room for our anniversary and it was so quiet and nicely decorated with some nice touches Breakfast was included in our price and it was well cooked and warm 