 The staff upon arrival were rude and unhelpful The bathroom door wouldn t close or lock The balcony is useless because there s no chairs or anything outside to enjoy the breeze or view of the stadium The chef couldn t even make a soft boiled egg upon request despite waiting 10 minutes for one the continental breakfast is very limited and doesn t offer choices for gluten free or lactose free individuals 
 The bed was very comfortable and I like the modern technological twist to the rooms The picture illustrates this 