 I thought the staff could have been more helpful I called reception on 3 separate occasions and they didn t answer my calls Also the front desk messed up the taxi service and gave them the wrong location even though I confirmed with them twice Kinda annoying 
 The hotel is in a great location and all of the tourist sightseeing sites in London are a 10 15 min walk I walked everywhere during my stay and really enjoyed it The rooms are very comfortable compact and clean The complimentary continental breakfast is delicious Check out CASK which is a really cute local pub by the hotel Great burgers and drinks Will definitely stay at this hotel for my next stay 