 Being woken up at 7 30 by a fire alarm which we all assembled outside for there didn t seem to be a member of staff checking guests off a list or anyone to give us any information We left the hotel at 9 30am on Sunday attended the NFL game ate dinner returned to hotel at 9pm to find our room hadn t been cleaned Reception told us that housekeeping finishes at 5pm but would send someone up with clean towels We had to hand the staff member a tray with dirty tea coffee cups on asked for fresh ones We were not that impressed complained at reception that night in the morning our breakfasts were not charged to the room the car park fee was waived as well which was acceptable 
 The hotel was right outside Wembley Stadium where we had tickets for the NFL game There was a great atmosphere in the hotel with a lot of American guests who were also attending the game The breakfast is excellent with a wide choice of foods 