 Elevators needed to be repaired maintenanced a lot quicker due to high level volume of people at hotel 
 The hotel is located just minutes from the Tower of London and Tower Bridge which can also be seen from the 12th floor Sky Bar It is a nice clean and comfortable property Rooms are decent sizes and very comfortable The Reception Manager Charis Athanasopoulos was such a pleasure He was so helpful and patient with all of our transportation and tour questions Very knowledgeable about London and the surrounding area Would definitely stay here again 