 The rate quoted over the phone was 134 for an Executive room The receptionist was not willing to honour the Booking com online price of 114 and was very confused about what type of rooms were available to the point of almost arguing with me So I left the call and booked online receiving an Executive room for 114 Strange process and not very customer friendly approach
 The service levels at this hotel have hugely improved since late 2016 I stopped using this hotel because of the lack of cleanliness and the poor service Receptionists were always polite but had to follow many non customer friendly processes Someone has recognised this because it was like a different hotel experience this time after a 6 month break from the place 