 As we had a power cut at our original hotel green park we were moved to the park lane Hilton for one night until the problem was sorted On leaving the park lane Hilton we were given a bill with zero balance at the express check out however were then charged 56 for the mini bar even though this was never used or shown on the bill when we checked out This then meant I had to call the hotel several times to try and have this amended 
 Location was excellent we had a power cut on our first night and the staff handled this very professionally and couldnt have done more for us We were moved to the park lane Hilton for one night and were given complimentary drinks vouchers and received an apology letter with a box of sweets when we arrived back at our hotel The green park Hilton is smaller and the staff are much more friendlier than park lane and the location is more central 