 Got service email before I arrived asking if I need anything I am perfectly capable of asking for anything I need and I don t want to be bothered with useless email Had to endure a long tedious set spiel from the woman checking me in trying to sell me a more expensive room I hate having to listen to a sales pitch to check in 
 Extremely comfortable room Excellent temperature controls that responded quickly Very good bed Shower had good water pressure which is not a given in London Quiet even though it was near a big rail station The restaurant was closed but the food at the lounge was very good even working around my food sensitivity 