 GAsked for per minute rate for phone call to Prague CZ as my mobile died Employee unable to confirm minute rate however the staff member stated that the cost per minute to prague would not be expensive I made a seven minute call extortionate charge of over 12 Euros a call within the euro EU zone When i stated i was told it would not be expensive i was told 12 euros for a 7 minute call was not expensive a shrug of the shoulders from the staff member Staff member got defensive saying now youare blaming me I stated firstly you cannot give me a confirmed rate secondly you told me it would not be expensive Staff still unable to confirm the minute rate charged this charge is not documented anywhere on the premises Strangly it is the hotel i paid this 12 euros A con Not happy will raise dispute with credit card provider on my return to the united kingdom 
 After the ridiculous charges for a 7minute phone call give this a low rating 