 We were upgraded but the room was in the garden area no windows At first it seemed like a problem but there is a frosted window that looks into a closed courtyard so there is light and two small windows into the court for fresh air In the end it was ok but would not be good for someone needing to see out 
 The staff were very welcoming The bed is very comfortable quiet hotel and area Great location a few blocks from Earl s Court tube stop Good breakfast Nicely decorated We were upgraded to a suite Breakfast good Powerful shower We have stayed here many times and will return 