No Negative
 The hotel is exquisite throughout full of elegant charm The rooms are very comfortable laid out for you every need and furnished to a high standard Breakfast was a daily delight But its the fabulous staff that make Rubens the best place to stay in London From the second you arrive outside the door you are greeted by the most friendly front of house team who all go the extra mile to welcome you take the time to chat to you and if there is absolutely anything they can do consider it done We were also very impressed with the make your own hot chocolate bar with every topping you could imaging to indulge in With first rate customer service ensuring we all felt special and welcome coupled with great food great surroundings great location Rubens is SIMPLY THE BEST 