 When I checked in I was 2nd in the queue and when I got to the front the receptionist changed desks and started serving someone in the next queue When I questioned her she said that the computer was broken thankfully the lady in the other queue let me go in front of her When I was then served I was given someone else s form to sign check in was unprofessional and chaos 
 The room was very comfortable and was in a good location for Wembley stadium