 I had cold room service one evening and ate in the restaurant the next Serving staff very polite and helpful but the food was not very good Tube ride here can feel like too much on a long day 
 Good spacious room good tea and coffee facilities and complimentary water Small touch but important many more expensive hotels have started charging for the bottled water in the room which I think is outrageous There was a sign offering complimentary toiletries if forgotten in addition to usual shower stuff etc which I thought was a nice touch I didn t need this but it was a good offer 