 1 Wifi in the rooms is not good goes and comes 2 The human resource manager should better choice the concierges Couples of them weren t prepared to give the proper information give approximate information to the customers it involves mistakes for theme I lived in the past in London so it wasn t so difficult to recognize the mistakes but it is not good i work in 5 stars leadings hotels i know very well what it means to be patient and give to everyone the proper info 
 the structure is a beautiful one a big hall with a good reception staff rooms are spacious and well equipped Receptionists were pleasent and polite i would return to Gloucester Millennium hotel just with some better addiction 