 We booked a room on booking com described as double twin share We specified twin share in the comments box When we arrived we were advised that the room was a double and we would need to pay an extra 300 for a twin share room As this bought the total room cost to 1375 it made the hotel less competitively priced compared with others in the area We felt that the advertising for the room was deceptive and misleading and we should have been told at the time of booking that a twin share was not available Next time we make a booking on booking com we will definitely be ringing the hotel to clarify the room type The reception area and availability of staff to assist with checking in and luggage was inadequate The minibar had limited variety The room was overheated and we had the windows open most of the time Overall we were disappointed with the hotel it s more of a 3 5 4 star not a 5 star 
 The hotel was close to many sites we wanted to see including the Christmas markets The room was modern the bathroom was new The breakfast was fine but not like the lavish breakfasts at other 5 star hotels I ve stayed at Dining room breakfast staff and cleaning staff were friendly and helpful 