 Paid for valet parking but unfortunately when we picked up our keys to leave we found there were two other cars blocking us in and a truck The staff member immediately got the keys for the other cars after I told him about the problem but still he had to move each car out of the way and around the morning cleaning truck loading in sheets etc Then we had to reverse out by mounting a curb bit in their lane in order to leave Thankfully we had left extra time in our journey to get to our ferry home but please make sure you do so too as if you were running late this would be a problem Staff member did everything he could given the situation but clearly something had gone wrong given we were asked to write down what time we leaving at the day before 
 Lovely room and ideal location for the o2 shepards bush Literally one building between the hotel and the venue Would definitely stay again 