 Paid for package deal no mini bar in room Had to go to 6th floor to get drinks which we weren t allowed to take back to room Hardly relaxing Dust in room needs decor updating No power in shower rude concierge upon arrival Complained to hotel to be offered 20 back out of over 230 paid which if felt insulted by Was then offered a free upgrade if we ever stayed there again which I don t think will happen even though my partner is a massive Chelsea fan Was my partners 40th birthday which was spoiled and we can never celebrate that again Not very happy at all 
 Breakfast was nice 