 Being woken at 5am by a wake up call I did not order Being woken ten minutes later by a phone call Then the teenagers next door slammed the door numerous times from 6am to 6 45am until I asked them to stop The manager on duty was not helpful and advised that I was not the only one woken up by the automated wake up call system He advised that at least 15 other guests were also called that did not make me feel better and there was no effort to mitigate my dissatisfaction 
 The bed was very comfortable