 Staff on the desk surly not helpful initially Being told that Deluxe room means ordinary standard means ordinary deluxe should be better than ordinary The 1st room was tiny and we could barely move in it couldn t open bathroom door without moving desk chair bed was smaller than a double as pillows were hanging off each side 2nd room had slightly more room to stand up due to stairs Being told at the desk that breakfast wasn t included when I had paid for it and it said so on my booking confirmation surly woman continued to argue with me 2 tissues in the dispenser Being told again at breakfast that I hadn t paid for it having to stand and wait while staff member went to check with front desk
 Comfortable bed Good choice at breakfast polite staff Baggage attendant very courteous and helpful