 Only thing that was a tiny thing was there is road works going on outside the hotel which meant taxis was dropping us like 5 10 minutes walk from the hotel because roads are blocked Not hotels fault but only little issue Minor though still book the hotel it s amazing and if you getting tubes then is fine 
 Loved how the staff cater for anything you need Very friendly and polite staff and even looked after our luggage after we check out while continuing with Xmas shopping Rooms are cosy and bed was cosy to giving me a good night sleep Tube station was close which is a bonus when carrying bags and bags of shopping plus luggage 