 Concierge had almost no knowledge of the very good restaurants within walking distance of the hotel Taxis servicing hotel guests routinely took us for an extra long ride to drive up the fare 
 Design of the hotel is excellent Contemporary and welcoming Breakfast buffet was delicious Try the whole grain croissants Amenities generous and plentiful Location in the heart of Milan excellent Great bathrooms and good linens for bed and bath Front desk staff friendly and efficient Would definitely stay there again Price reasonable Many families as well as business travelers No gym or pool 