 We turned up an hour after booking time only to find the room was not ready for us due to the previous guest staying later We were asked if this was OK but when we said not really we had a booked a tour we wanted to get freshened up for the staff acted as if we were being unreasonable Half an our later we were eventually let into the room giving us 30 minuets to rush After that ospisous start we then had fun at breakfast the next day when they tried to say we had not booked breakfast After a bit of back and forth including us having to bring up our booking on my phone they finally checked their records ano said yep we had order it Absolute farce nice hotel presentation but lousy staffing 
 Good location for museums Breakfast good quality fare for a continental Good room furnishings 