 The only thing would be that the wi fi was a bit weak in our room but since we were on vacation it was not a big issue and the wifi was fine everywhere else in the inn I thought the distance from Richmond city centre would be an issue but it was not Plenty of buses and one could also walk to the city centre through some lovely parks which we did 
 The staff was very accommodating When we got there we realised there was a mix up as we thought we had asked for twin beds in our booking but it was not reflected in their records They took great pains to accommodate our request regardless Aside from that the staff were really so friendly and easy going I travel a lot and recognise that it takes a lot of attention to detail to create a relaxed comfortable environment such as the one at The Victoria We really enjoyed our time there Highly recommend 