 Not being able to use the elevator to get to the lowest level before walking through the pathway to the extension elevator Carrying luggage up and down one flight of stairs is inconvenient The breakfast fee was far too expensive so we opted out and enjoyed the local bakery instead 
 The room was modern clean and comfortable The staff were very friendly and helpful Great location with tram 2 right out front to go to all the major plazas as well as central train station 