 Two maintenance guys stormed into my room at 8 am while I was asleep which scared me half to death I couldn t believe how fast they opened my locked door Like I said though the manager was very apologetic and I was refunded for this incident Very important how businesses handle complaints and this one aced it 
 The location is perfect for my work I love the breakfast and also the buffet of free cakes cookies and coffee available all afternoon Great to relax until my room was being prepared Very friendly and helpful staff I had an unfortunate experience one morning which they immediately recognized took responsibility and refunded me for the inconvenience Great customer service 