 That when we arrived there was a man in our room with no explanation We then realised that the air con was broken The house keeper lady seemed a bit rude when we asked if there was a problem I feel the room service menu was poor and wrongly priced It seemed too expensive for what was on offer and when we asked for something it wasn t available It was a little confusing having so many different checking in staff I think it s more personal with 1 Someone like Audrey 
 I manage a hotel so from my point of view It was nice that the hotel staff spoke English and were friendly on check in Audrey was very helpful and asked us questions about our stay The guys booked a taxi for us which was nice I like the uniform style and the presence of the staff 