 I have stayed in many nice hotels although mainly abroad and was disappointed that bottled water was not complimentary Wifi in the room was chargeable I m not sure why with today s technology and in England this is acceptable Had to request extra tea and milk in the room as I am british and enjoy a good cup of tea whilst in my room 
 The doorman was extremely helpful and friendly on the Saturday and sorry we didn t see him the rest of our stay to know his name The room was lovely and bed comfortable The hotel was beautiful would have liked to stayed longer to sample the restaurant 