 Chaotic management Staff were shifting all the time When problems occured they said they would solve it in a friendly way but the problems were never solved The door lock was dead the first day we arrived so we had to change a room We lost something in that room and they promised to get it to us Everyday we had to explain the situation to a new staff and the lost stuff never came back to us Finally a supervisor promised to mail the stuff to us in Newcastle but ten days has passed and still nothing All in all I don t recommend this place considering its high price and unpleasant service 
 The room was spacious The location was good 