 I was charged GBP 12 for minibar consumption I did not have I sent an email to the hotel and they replied that they will refer my email to somebody else I promptly declared at checkout the items I consumed from the minibar which I was charged for at checkout The hotel then sent an email charging me an additional GBP 12 for items I did not consume The fact they are not taking my word for it is annoying I travel a lot everywhere and would never still from anybody I find astonishing that for GBP 12 they want to have an argument I must say front desk staff change frequently I was there a few times over last few months and that might be the problem They are just new and not very trained 
No Positive