 1 Staff at the front desk could be much friendlier and not that snobbish Got a feeling that it was not they who were serving guests but guests serving them Behaviour is always reserved Not a smile on their face 2 Price could be a bit lower Rip off frankly speaking 
 1 Clean As usual Austrians give attention to detail 2 Excellent breakfast Good selection of food 3 Great location Near Parliament building and within five minutes of outdoor shopping quarter 