 The first room we were given 514 was very tiny unlike the photo in the internet and noisy close to Oxford street I recommend that this information will be clearly indicated in the hotel s home page Booking web page to avoid unnecessary frustration
 I was very impressed by the management s approach to address an issue we were facing the room was very noisy very close to Oxford street and tiny I have travelled with my pregnant daughter and we were about to book an alternate hotel However the shift manager during 25 5 17 evening Alex if I am not mistaken has offered us an alternate room in another part of the hotel and made any effort to ensure it was convenient for our needs Eventually we have decided to stay in this hotel until the end of our vacation I was also very impressed by the staff s friendly approach and by the breakfast menu 