 We had a double bed that was hard and had no valance that made it look rather tatty The wash hand basin tap in the bathroom didn t work which we complained about immediately but was never repaired We were initially given a room on the second floor that looked out over a flat roof complete with full black plastic bags We complained and were then given a room on the 8th floor that was much better 
 The breakfast was good value for money with a reasonable choice and well cooked with the bacon being particularly good Reasonably convenient for both the jubilee line and DLR though it was a bit of a walk with cases Public areas were well kept but overall the hotel is in need of refurbishment work in most areas 