 There are plenty stuff we didn t like about and here it follows 1 The staff has no clue about the services on how to respond to customer questions 2 For everything they contact the manager to get clarified 3 They speak terrible English 4 When asked about city tours and any other information regarding the city they simply ask you to contact the tourist info Yes Thank you I know that but you are locals or at least working in Amsterdam so get to know about your city and help your clients in providing basic info 5 Hired bunch of immature staff 6 Room was decent asked for queen size bed before hand while booking but they have joined two beds and made it look like one 7 Didnt even clean the trash it was left there when we entered I have traveled to so many countries and lived at places ranging from 3 star to 5 star The staff have always been the best and the rooms were very well kept worth the price untill i bumped in to this hotel Not worth your money total ripper I would never recommend to any of my friends and family to this hotel I would rather pay the same amount and try to live in the center Tip to management 1 Respect your customers 2 Provide proper training to your staff 3 Encourage to give away complimentary stuffs products for your customers for the high prices you charge for 
 Private parking is for free That s the only good grace Room was decent 