 The noise from the trams The hotel sits on a corner and the tram brakes are very loud There is a respite between around midnight and 6am We requested a quiet room but there cant have been any left The free mini bar is only bottles of water and a can of soft drink each and whilst this was appreciated it is a little misleading There are no tea and coffee making facilities Its not on the facilities info but I had assumed there would be Perhaps this is the norm in Italy and the coffee was very good in the bar Bathroom doors are sliding and ours stuck shut a few times we reported it and were offered a room change so good response there 
 Milan is a beautiful city and the Italian people are very polite helpful and friendly The reception staff were very hepful with all our tourist related questions Breakfast was very good with plenty of choice and fresh Italian coffee Lovely elderly man so nice at breakfast The room was nice it had parquet flooring nice wallpaper etc Clean sheets and towels daily Lovely caf restaurant for drinks which came with bruchetta olives and crisps Very close to metro for getting about Our fridge wasn t working and we told reception and within 2 minutes someone came to sort it The Safe in the bedroom was a great facility and free to use We had a brilliant short break and can recommend Milan 