 Breakfast was disappointing The hotel was chockers for Christmas and although staff were run off their feet accomodating guests the choices were limited and not 5 star standard 
 I d read some poor reviews so I was a bit apprehensive but the staff were very helpful the room was comfortable and clean it was really nice We were happy with the location close to the tube and near Hyde Park which was great for our pre Christmas visit of Winter Wonderland 