 the initial room i was put in wasn t up to standard for someone to stay in and should not have been used until it had been sorted out properly I had to move rooms Mistakes were made in getting orders wrong not completing promises made poor door security on it seems all rooms so safety is a high aspect of concern double locks don t work so you only have a chain Overcharging occurred 
 if things go wrong the staff are very quick and polite to respond and put them right 