 Everything was terrific 
 Every single thing about this property was specstacular but what really stood out was how superb their staff was From the beginning they emailed me promptly to confirm my booking and answer my ongoing questions right up to my booking They accommodated us early and even brought a cappuccino while I was waiting the whole 20 minutes for them to turnover our room They cheerfully jumped on any request and we had several acting as though it was their dying wish to serve our every need They were incredibly knowledgeable arranging a last minute tour to the Last Supper giving detailed directions to Lake Como and where best to visit and even telling us exactly where we might find cheese nearby to take home with us I just can t say enough about these incredible staff members 