 Check in and Check out was painful 40 mins overall Seemed a bit long winded Also it was my moms birthday I emailed to tell them they put on the card Happy Anniversary So lacked that extra bit of care Just to point out I paid for this service so that is why I was disappointed 
 Hotel was in a lovely quiet area of Amsterdam 2 min walk to the Tram stop in Dam Square in under 10 mins View of the city is stunning Hotel rooms large and well equipped