 Room service didn t change the towels and did the minimum they could get away with They forgot to replace coffeee etc Only one option was available for breakfast was at 17 50 Even my 13 year old daughter was charged 17 50 This is way too expensive for what was provided No recognition for the fact that I m a gold member of the SPG fidelity programme Only one bottle of water in the room I had to pay for additional water This is really a basic that should be provided i e one bottle per person per day I ve stayed at this hotel many times over the pas few years It s really gone down hill I won t go back 
 We got two connecting rooms