 We had booked a superior room yet your staff tried to put in best described as a box with a bed this was after waiting past out check on time The room they did put us in had a view of a office block meaning you couldn t open the blinds the Ac was not working well the room always hot The tv the only channels for English speaking was the news yet you had German French Italian Breakfast you had a great choice but the hot was tepid
 I thought the size of the room we booked was small no view