 Room 807 so noisy due to central air conditioning unit placed next to the window Room 309 and 409 were single rooms but trikly sold as double The beds were small short narrow and old totally uncomfortable You could not walk around the bed and to go to the toilet we had to jump one over the other literally On the 3rd day and after the 3rd room change we were told that if we wanted a larger room they could not grant a quiete room unless we paid for an upgrade about 25 30 pounds per day My husband was disgusted and totally disappointed The following day we were proposed by the kindest of the staff members to be upgraded for free but we did not trust the managers and were afraid they would trick us again so we did not move again 
 Three people in the staff Leslie George and Brenna whom I thank for their human touch and professional behaviour of a very high standard 