 We were told that our room was down free Just before we settled down to sleep my 9 year old pointed out some feathers in her pillow which saved me My next day in Vienna would have been miserable had I slept on it The staff addressed the issue and promptly replaced them The towels each day smelled like chlorine suggesting that perhaps the towel sheets are not washed as well as they could be 
 The larger room sizes were very spacious and comfortable Had all we needed Breakfast was delicious and a good atmosphere in the hotel bar Showers were awesome 