 No self parking valet was badly managed Can not drop the car with bellman rather need to take the keys myself to the reception Need to pass by the reception every time i needed to pick up my car No hotel lobby so cant relax in the lobby when back from a long walk Front desk staff were short tempered concierge was not helpful when asked to help with some bookings he asked to search the web for the event page and make a booking 
 Location is exceptional and accessible to the Duomo walk Hotel renovated nicely 