 I booked in via booking com The mix up began when I arrived at the hotel The room was too small and then I was told I can have an upgrade this did not happen The lack of clarity and mix ups No GM in a 115 room hotel Front Office manager takes care things poorly No fridge TV is minuscule inside drawers are dirty
 Breakfast was okay Cleanliness in rooms is good lobby is dated All staff are all Spanish why is there no English person working for a hotel in London Swimming pool is okay The English theme of Henry Viii is all that is left of the English Breakfast staff are nice and clean Location is easy to get to the city and A40 Area resturants are not the best Best to go the Westbourne for High End 