 Reception Staff are not well trained to deal with guesy it seems they do not like their jobs and they are very rude secuirty who was in the reception was standing in wired way with showing gum in his mouse He has a big body shap looks from eastern europ As an 4 stars they should be understand more the hospitality and how to be helpful for their guest 
 Resturent staff who i met in brekfast phlipinos they are extermely freindely and professional more than others 