 They automatically charged the room to the credit card used for booking I hate this Booking com even provides a drop down tab to inform the hotel how you would like to pay which is obviously ignored by them The card used for the booking wasn t even in my name why would they assume that it is OK to charge it This a woefully antiquated custom and I d really expect more form a 5 star The decor is a bit ugly I ve stayed in numerous four and three star hotels with better interiors so I m not really sure where this extra star comes from because someone says Hello when you enter the main doors 
 Couldn t be cleaner 