 I have used this hotel a few times before and never been disappointed however our room this time 118 was quite shabby inside compared to previous visits There wasn t even any bottled water Also on trying to find the room at 11 30pm after a long day the signage was very misleading and led us to a door which was closed off and unavailable due to construction We then had to get a member of staff to show us the alternative route which we would never have found had we followed the brass signage 
 The hotel location is excellent and the building is stunning inside and out The staff were accommodating and very pleasant as always The breakfast special offer was also a good bonus plus the fact we could leave our luggage with the concierge as our room wasn t ready and we didn t return until 11 30 was a real comfort It was lovely to be able to sit in the bar with a glass of wine and unwind after a very hectic day 