 This was my second time expectations were high but i must admit there was disappointmemt the staff was less enthusiastic the check in was ok but not overwhelming had to wait iT was 2 30 Pm the staff give me the posibility of an upgrade but i had to pay extra strange because the first time i stayed i got a free upgrade so why pay now At the check out there was a formal lady she did not asked if i enjoyed my stay the first rule a customer need to smile his hotel when he leaves the hotel this time i missed iT please improve Be better Be the best 
No Positive