 It took more than 30 minutes three calls and two trips down to concierge and reception to finally get my luggage up in the room Except once I had to call the reception or guest relations several times for every request I had during my stay Many times no one even picked up the phone WiFi was awful very very slow with countless disconnections 
 The room was clean contemporary and had a good view Check in did not take long and went on smoothly Breakfast buffet was large and varied Bed was comfortable 