 At the beginning there was a problem with club rooms and the only available were these on the low ground omg skip this and ground stayed one night so ok floors To the credit of the hotel manager the next day we moved up to the room that looked like booking com pictures and was really nice In addition we were treated with free breakfast to compensate inconvenience 
 The staff showed customer oriented approach and made our stay comfortable The location is perfect close to Hyde Park and Paddington couple tube stations cosy local restsurants are in walking distance Room was not really spacious but well designed and nicely clean Overall the hotel manager and other staff big thanks to Desmont and other chaps from reception showed their care of guests which was very appreciated 