 1 The bathtub and sink drain did not function Both were clogged The first engineer fixed the sink but not the tub The second and third engineer still did not repair the drain in tub Very unhealthy unpleasant showering and bathing experience Never had any experience this bad 2 My husband requested two apples in the evening before retiring on two occasions We had drinks in the hotel bar and ate dinner at the hotel restaurant every night and were surprised at the approx 30 British Pounds charged to us for the apples No cart just apples and a knife it was billed as room service of sliced apples Outrageous when you consider the price of rooms and dining 
 Location friendliness and courtesy of staff We were a couple not a group of friends 