 a Unfriendly staff b Paying an additional 100 euro than agreed upon at the reception c They clearly do not like you to book through booking com d We stayed here two nights The first time we were promised two beds with connecting doors for a set price This was not carried out e Tourist tax rated was 40 euro for two people in stead of 5 euro f Rooms felt like a prison g Long waiting time on the shuttle bus No taxi wanted to bring us there This was the last Novotel for us 
 The departure