 We requested a cot for our daughter we arrived to find a broken cot with no bed linings Previously on this trip we had stayed in 2 different Premier Inns lower quality and the cots etc were excellent This was rectified after speaking to the reception After we found another cot with a lovely duvet Our daughter was very happy There was construction work being carried out on random rooms on the 6th floor Really noisy during the day banging drilling The fire alarm went off at 6am and we had to vacate premises with my 22 month old then re enter without a proper fire drill no hotel staff were around Very unprofessional The people behind the reception were ok but one receptionist was very cold and never smiled even with the cot incident no wifi acess 
 Perfect location and unbeatable price I have stayed here many years ago and also at the hotel next door Copthorne Tara Both have ugly exteriors But you cannot beat this location lots of resturants shops Whole Foods tube station parks The room was perfect for our 3 night stay Small but that is the standard size in London I liked the bath shower although the bathroom was narrow the bath was still big plus there was an amazing smelling shower gel soap 