 Nobody offered me help with my luggage on arrival nor on my departure so I had to struggle all alone with my heavy suitcases not once was I offered any assistance from the staff very poor service The bathroom was awful the shower over the bath is very old fashioned I ordered a club sandwich from room service which wasn t good at all the lettuce was wilted and brown and the turkey was unevenly cut The fries were good but then again those were probably pre cut and frozen I stayed for 3 nights each night my room was made up differently I strongly believe that a hotel should have consistencey The bed should be made in the same way every time and the pillows fluffed to perfection 
 The one gentleman at the front desk not sure what his name was was very helpful with my query about sightseeing tours even offered me a map so that I knew exactly where to go 