 Air con faulty in room and room too hot Shower temp was very difficult to get right Sound proofing terrible we were in 506 and may as well have been in a family room with the guests next door could hear EVERYTHING which wasnt good when sharing a room with my 11 year old son There was one lady on reception when we first arrived at the hotel who completely blanked us for several minutes whilst tapping into a computer She was clearly about to hand over and did not want to engage but a simple acknowledgement and a few words t o welcome us and reassure us that somebody would be with us shortly wouldnt have gone a miss Although clean the hotel is very tired and in desperate need of some money spending on ut 
 The room was very clean as was the Hotel in general Staff were generally helpful and breakfast was very good Hotel was in a great location handy for tube and quiet