 When we left we asked the front desk for a taxi and thought we would be informed when the taxi arrived as we always do Therefore we just sat in the lobby and waited No one told us that we actually needed to stay outside and kept an eye on the taxi by ourselves We missed the taxi and it took 30 minutes until we finally got a drive We missed the train 
 Overall we are very satisfied with the stay The location is amazing and staff are generally helpful All deliveries to the front desk are well kept until we pick them up or they are sent properly to our room This is a great place to stay in Paris You enjoy the quietness while not being away from the main shopping visiting areas Bonus point I am a huge fan of Victor Hugo 