 They don t have an electric kettle so you can t make coffee or tea During our stay it rained on and off so we asked for an umbrella from the hotel You have to leave a deposit of 10 euros per umbrella They give it back and all but for a 4 star hotel i find it kind of a cheap move I didn t like the fact that they don t have a free shuttle bus to and from the airport The hotel doesn t offer complimentary bathrobes and slippers 
 We had a very nice side view to Avenida Diagonal The room was very clean and on one day i left a note with a request for the maid and she was very nice and left me 2 products We were in walking distance to El Corte Ingles so we could go to their supermarket and bring back what we bought easily The bus station was 5 min away When we booked we made a request and the hotel actually took it in consideration others just tell you that you can ask for things AT the hotel and of course most of the times they can t meet your demands as all the rooms are already booked Great quality TV 