 Check in said 3 o clock we arrived at 2 45 and were told the room would be ready by 3 30 as the River view deluxe rooms were a popular choice At 4 o clock we were still waiting having asked again and we did not make it into the room until 4 30 Having paid so much for the location and experience this was not the welcome and arrival we were hoping for at all and made the rest of our evening plans rushed and late 
 We stayed here for one night for my boyfriend s birthday the location is great and the views from the deluxe rooms are amazing The rooms are spacious and modern it s got a really great feel I emailed in advance to say it was his birthday and upon arrival they wished him a Happy Birthday and gave us a voucher for free cocktails to use in their bar which was a really nice touch 