 The fire alarm went off three times during our stay each time waking us in the early AM The first two alarms were brief about 30 seconds but lasting long enough for us to be out of bed and frantically throwing clothes over our pajamas by the time it ended Very irritating The third time we had to evacuate along with the other guests and spent a good 30 minutes standing in the early morning cold outside before being allowed to return While management did circulate a letter of apology that hardly seemed sufficient for the number of inconveniences they inflicted on their guests who had to endure all three 
 Our superior twin room was by far the most comfortable in which I ve ever stayed The room was quite large by London standards and was hi tech with all lighting and draperies easily controlled from touch panels at various points in the room The bath was also spacious and very well appointed The room service meals were also some of the best that I ve had anywhere 