 at breakfast all the staff appeared extremely busy and under resourced There were a few areas which needed replenishing ie fruit juices and sweet pastries which took a while to be filled up We had to ask twice for our teas and the hot breakfast bar didn t look appetising I had to await around for a while before staff asked if I needed something poached eggs please As the staff were rushing around there were occasions when I questioned safety I don t normally fill in these forms but felt on this occasion that I needed to as the hotel in itself is of a high standard I do use the tea coffee lounge area as I work at Paddington Station and on occasions hold informal meetings there 
 as stated above the cleanliness and quality of room and value for money