 The only somewhat negative point was the customer service at breakfast I don t know if it was because we are a young couple but some days we arrived at the breakfast first but everyone arriving after us were served before us 
 Great quiet location in a nice neighbourhood right next to Earls Court tube station Absolutely brilliant customer service in the reception we even got upgraded when we told the reception we we re celebrating a birthday Nice rooms with comfortable beds clean bathroom with shower and a tub and effective heating system not always so common in London Even the standard room had a huge balcony with a table for four Small but excellent breakfast too 