 People sat outside the main door early in the morning late at night talking loudly on phones was disruptive The lobby area is teeny so staff guests are forced to pop out to chat Carpets were stained and had iron burn marks on which always looks tatty We paid 118 for a cancellable room so on the whole not too bad but I ve stayed for less in better hotels close by 
 The location is great we used smart parking at westfields 6 per day and walked the three minutes it took to get to the hotel which is just around the corner The two very close tube stations take you into town in just a few stops Staff were pleasant let us check in an hour early Beds were comfy decor inoffensive 