 Nothing everything was great and better than some of the big chain hotels we have stopped in before
 Great location around 8 minutes from Victoria underground a lovely homely hotel Staff were excellent really friendly and helpful Room was great three beds with ensure the ensuite is small but really clean and it does the job Complimentary shampoo shower gel is great to have plus team and coffee in the room Room service is great if you want it Beds are really comfortable and the room had big fluffy towels so good Breakfast was excellent we had cereal fullenglish fruit and you got and toast what more could you ask for plus service was great Thank you Windermere for making our stay in London more special definitely be back again