 The facilities was good as per a 4 5 star hotel but the service level was at best 3 star The staff had difficulty communicating English level poor considering we are in England We paid extra fr my son who is 10 year old 20 per day fr a sofa bed The bed was so bad tht you could feel the springs coils under the mattress We had to ask twice and wait 10hours to get an extra duvet on the sofa bed to make it more comfortable 
 The facilities in room New modern design clean