 The only thing I d say is the rooms were not cleaned properly every day i e no clean sheets bed not made properly and was definitely not dusted however the actual hotel lobby etc was spotless 
 The bed was one of the comfiest I have stayed in The check in out self service was a much easier way as opposed to the old fashioned way Apple Mac computers and printer to use for free of charge this was handy as we had boarding passes to print from the few dealings we had with staff they seemed really friendly also the steam room which was a self service ironing room was also really handy this is free to use Overall I d say CitizenM is really funky and cool hotel 