 We had some minor issues the shower hose was leaking the maid woke us up very early despite having a sign on the door and the room needed to be rearranged as it was set up as twin when we arrived However the guest services manager dealt with all of these issues and offered us a discount as a gesture of goodwill As a result we felt looked after and would happily stay again 
 Very comfortable beds clean rooms and friendly staff The afternoon tea in the Cinnamon Restaurant was lovely and felt special Despite the location way from the city centre it s a nice quiet area that s easy to get to and we had a peaceful stay Great value for the price 