 The shower didn t work and wasn t looked at until the 2nd evening of our 2 night stay after we spoke to reception the afternoon of our day of arrival the following morning and afternoon The room was incredibly hot despite also informing reception of this on the 3 occasions we complained about the shower We were told the room temperature was controlled by computer and that it would be adjusted This was never done I was also given a discount card and told I could use this for a 5 discount on the hotel bar and restaurants When I purchased a rum and ginger at the bar I was told this discount was for soft drinks only and charged the full 9 90 for my drink that s not a typo it was nearly 10 
 The location was good for access to attractions and central London all in walking distance