 We waited 1 hour and 15 minutes for room service the concierge parking it actually costs 30 eur day without being anounced at check in the system was down at check in we waited half an hour just for getting a room facility is nice but they have a lot of flaws restaurant and lounge staff are under qualified for a 5 star hotel 
 Facility is nice view from the room is unique room itself it is nice free minibar 