 It was my birthday during the stay and I did not get any kind note or complimentary trivial gift from the hotel staff management It is nice when service in hotel has this on their mind a chocolate bar a bottle of house wine a flower a note It is a matter of kindness and not about the value of present I also didn t like far from nice and polite staff at breakfast firstly I was not told at the reception that I need to make a reservation for table for breakfast this never happened in any hotel I visited before in my life To my surprise I had to wait for a table with kids one gentle woman saw what happened and offered her table This is really something I would not expect from a 4 or 3 star rated hotel in Austria 
No Positive