 1 Staff receptionist manager We met unsatisfied with their service and support Brand manager was impolite and argument with their constrain and condition concern by themselves They did not inform early check in charge Airport transfer confirmation was not meaning for them so they need to charge whatever they want to charge event we had e mail confirmation When we show e mail so they said people responsible is in hospital but reservation e mail is company e mail not personal e mail 2 Room We booked 2 twin and 1 queen bed with confirmation before check in but we got 3 twin and the next day 1 room need to be change because their bad organized And we stay their in summer and AC are not working So they modified mobile AC with ugly exhaust big tube Hotel is very old and small lobby elevator is very narrow for guest with big luggage 3 Location Good Location and convenient to walk to subway Not worth money and not worth for four star hotel grade
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