 I arrived very early 8am and of course check in wasn t until much later they offered to hold my bags and i could come back later I had been en route on flights from Australia for 24 hours and was quite unwell and faint dizzy when i arrived The staff did the best they could to get me into a room asap but i had about a 2 hour wait and at no point did they offer me any water Later i thought i should have asked if i could have paid for breakfast that morning so that i could have at least sat in their restaurant and had some water This technically isn t their fault they were full and were waiting for the first person to check out but i don t think they understood how unwell i was really feeling 
 I have stayed at this hotel before Great little hotel a minute s walk to Oxford street and the central line tube Everything you need is close by Rooms are modern clean and comfortable 