 We had requested a high floor room with ocean view but on arrival the Hotel was near capacity and whilst we were offered an upgrade on 3rd floor we declined as was a smoking room The only room in our category left was on the 2nd floor which was close to a conference room being used in the day and we could slightly hear music drifting up from the bar so not exactly ideal Service at times a little slow in the bar 
 Ambience quality of the hotel areas fabulous interior of room Breakfast choice was superb and staff were polite and most welcoming Allowed us an additional hr over normal check out time even though the Hotel was fully booked and the President of Spain was checking in with tight security due to a demonstration 