 Exclusive rules for children not mentioned prior to booking Rules were poorly explained on arrival and led to embarrassing situation at roof top Aggressive staff policies on roof top Rude service in restaurant Family suite was down two flights of stairs a bit tricky with prams and kids More of a night club than a hotel Confusion between hotel private members club Cars can not stop at the front door making for tricky arrival departure Only hotel in 2 1 2 months travel that we didn t feel welcomed because of the kids
 Impressive design and amenities Hotel staff were fantastic