 The front of house staff member checking me was dealing with me in quite a rude and dismissive way almost like I didn t deserve to be there It was pretentious I also booked it with the pay nothing until check in but I was told that they took a pre authorisation of the amount for the room and required a further 100 for cover Then asked for id for me and my girlfriend when I asked why it was met with another I m better than you response I ve stayed in far nicer hotels that have cost a lot lot more and equally some that have cost a lot less and this was bar far the worst front of house service I have received I stayed at the m by Montcalm Tech hotel last month and that was much better 
 Comfortable bed and good shower 