 Needed to use machine to get wheelchair up the steps didn t realise there was no street entry ramp or ordinary access This took time and made us feel rather trapped Bathroom completely unsuitable and Ill equipped Impossible to use shower needs an accessible fixed seat Request for a chair produced no result or answer Did ask on booking form for shower which could be used with a wheelchair and no indication of building access difficulty
 Pierre very helpful moving the wheelchair onto the machine to go up the steps into the hotel All staff willing and helpful