 The only problem I ve had was a bit of a problem finding it the first day I got there Other than that it was absolutely a perfect experience 
 The staff was kind and wonderful I ve had a credit card problem the day I got there but they kindly let me pay for half in cash and pay the rest later once I ve found an ATM and got it The room was extremely comfortable The complimentary water tea and biscuits were great It s very close to the Tower of London and Tower Hill station just a few minutes walk A perfect experience 